facilities technology - powering the future

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Facilities Technology: Powering the Sustainable Future Jonathan F. Lee Director of Access Control and Systems Montclair State University [email protected] http:// www.linkedin.com/in/jonathanflee http://www.bdpa.org/member/jonathanflee

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Jonathan Lee is the director of access control & security systems at Montclair State University. He has been delivering facilities and utility technology solutions for over 20 years. Jonathan gave a workshop presentation at the 2014 BDPA Technology Conference on the topic, 'Facilities Technology - Powering the Future'. As Facilities Technology has grown in concept and practice, traditional organizational models and methods have been reworked, in order to best position companies to compete for the future. The demand for energy, bandwidth and utility services continues to drive facilities and utilities operators to work smarter and more efficiently. Facilities Technology will require an increasingly intelligent workforce in order to meet these demands, and to achieve a more sustainable future.

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Page 1: Facilities Technology - Powering the Future

Facilities Technology:

Powering the Sustainable Future

Jonathan F. Lee

Director of Access Control and SystemsMontclair State University

[email protected]

http://www.linkedin.com/in/jonathanflee

http://www.bdpa.org/member/jonathanflee

Page 2: Facilities Technology - Powering the Future

• What is Facilities Technology?

• What Are Its Driving Forces?

• How Do I Get Involved?

Overview

Page 3: Facilities Technology - Powering the Future

FACILITIES

TECHNOLOGY

Intelligent Facilities

A Logical Order

• Facilities Comes First

• Can’t Change the Order

• Understand the Role• Poor Planning

• Setbacks

Page 4: Facilities Technology - Powering the Future

What is Facilities Technology?

• Systems

• BAS/EMS (HVAC, SCADA, Energy Management, Utility Billing & Metering)

• Engineering (GIS, CAFM, Space Planning)

• Technology (CMMS, Business, Other)

• Knowledge

• Processes

Page 5: Facilities Technology - Powering the Future

FacTEC is Applied Technology

• Enables Facilities users to:

• Work Smarter Intelligent Buildings

• Increase Focus on Service Delivery

FACILITIES TECHNOLOGY

Improvements

Communications

Page 6: Facilities Technology - Powering the Future

Finding a FacTEC Model

• Public vs. Private

• Identify Areas of Concern

• Fit Model to Environment

• Manage Expectations

Page 7: Facilities Technology - Powering the Future

FacTEC at Montclair State

• FMIS division was introduced in 2005

• Multi-disciplinary group

• Current Model is more distributed

Facilities MIS

Facilities Service Desk

(FSD)Security

Utility & Energy

Management

Facilities Technology

Page 8: Facilities Technology - Powering the Future

Security

Security

Lockshop Access &

Monitoring Systems

Magnetic Stripe (Kaba Ilco)

Audit Services

Proximity Systems (GE Infographics)

Morse Key Watcher

Key Creation & Management

Inventory Control

Security Alarms Call Boxes

Page 9: Facilities Technology - Powering the Future

Utilities & Energy Management

Utilities & Energy Management

Energy Management

Utilities

Billing Analysis

BAS SCADA

Alerton BAS (IBEX)

High Voltage Monitoring (QEI)

Nform (Liebert) Andover - SRC

Honeywell - PZ

Page 10: Facilities Technology - Powering the Future

Facilities Technology

Facilities Technology

Business Support

Transportation Parking Services

Facilities

Inventory Control Systems Deferred Maintenance (Entech) Roof Management Systems

Fleet Management (TMA) Shuttle Tracking (GPS)

Permit Sales Systems (T2) Parking Transaction & Maintenance (Amano/Best)

Hardware & Software Systems Portfolio Management Timekeeping Systems

Construction & Project Management Systems

Page 11: Facilities Technology - Powering the Future

Access Control

• Physical Key Systems

• Access Control Systems

• Security Systems / Alarms

Page 12: Facilities Technology - Powering the Future

Building Automation Systems

• HVAC

• SCADA

• Advanced Metering & Treatment

Page 13: Facilities Technology - Powering the Future

Energy Management

• Analytics

• Utility Billing

• Baseline & Benchmarking

Page 14: Facilities Technology - Powering the Future

Customer Service Systems

• Work Order/Request Systems (CMMS)

• Mail Systems

• Web Presence / Content Management

Page 15: Facilities Technology - Powering the Future

Environmental Health & Safety

• Compliance Systems

• IAQ & Monitoring Systems

• Fire Safety & Alarms

Page 16: Facilities Technology - Powering the Future

Planning & Engineering

• Construction, BIM, Project Mgmt. Systems

• CAD / CAFM / GIS

• Logistics

• Sustainable Solutions

Page 17: Facilities Technology - Powering the Future

Sustainable Solutions

• Green Technologies

• Best Practices

• LEED

Page 18: Facilities Technology - Powering the Future

• More than 2.8 billion square feet of building space are LEED-certified (as of 1/1/14)

• Equals 48,611 football fields

Source: Green Building Facts | U.S. Green Building Council http://www.usgbc.org/articles/green-building-facts 2/8

Market Impact

Page 19: Facilities Technology - Powering the Future

Critical Facilities

• Utilities (Power, Water, Gas, Telco/Cable)

• Transportation

• Data Centers (Google Farms, Colocation, DR)

• EMS, Hospitals

• Police, Fire

• Military, Defense

Page 20: Facilities Technology - Powering the Future

Driving Forces

Page 21: Facilities Technology - Powering the Future

Who is Using FacTEC?

• EVERYONE

• Corporations

• Government

• Education

• Public, Private

Facilities Technology doesn’t sleep…

Page 22: Facilities Technology - Powering the Future

Some Major Players

• BAS/Automation Controls

• Honeywell, Siemens, Johnson Controls (JCI)

• Access Control

• HID, JCI, Software House, Lenel

• Your Own Company

• Marriott, Pepsico, Google, Fortune 1000

Page 23: Facilities Technology - Powering the Future

What is Driving FacTEC?

• Efficiency & Progress

• Faster, better, cheaper Energy $

• Mobility – all virtual solutions are supported by actual facilities

• Responsibility – “Green” solutions are now (more) affordable; benefits to the planet are real; brand visibility is prime

• Business Strategy

Page 24: Facilities Technology - Powering the Future

Finance is the Language of Every Organization

• Positive building

performance

outcomes align with

Sustainability, and

are closely correlated

(78%) with brand

strength, a leading

indicator of financial

performance.

Page 25: Facilities Technology - Powering the Future

Energy Reduction

• World energy intensity is trending downward

• Reducing carbon intensity

• Using energy more efficiently

• Real facilities, measured results

Page 26: Facilities Technology - Powering the Future

Improving Environment

• N02 trending downward

• Vehicles & Coal plants

• Ozone reduction, better breathing

• Real facilities, measured results

Page 27: Facilities Technology - Powering the Future

In 30 Years, End-user Energy Demand Doubles to 600 Quadrillion BTUs.

Page 28: Facilities Technology - Powering the Future

VALUEPROPOSITION

COSTSTRUCTURE

CUSTOMERRELATIONSHIPS

CUSTOMERSEGMENTS

ACTIVITYCONFIGURATION

CORECAPABILITIES

PARTNERNETWORK

REVENUESTREAMS

INFRASTRUCTURE CUSTOMEROFFER

FINANCE

DISTRIBUTIONCHANNELS

Facilities Strategy Business Strategy

• Businesses face complex obstacles that require innovative and practical solutions.

• Managing a growing business, the cost structure, outsourcing, and performance analysis requires applying experience and efforts across the entire business model.

• Each business segment is supported by various types of Facilities.

Page 29: Facilities Technology - Powering the Future

The Trend is Global

• Continued Market Growth in all sectors of Facilities Technology

Page 30: Facilities Technology - Powering the Future

Getting Involved

Page 31: Facilities Technology - Powering the Future

Facilities Technology Needs…

• Hardware & Software

• Communications Infrastructure

• Systems Integration (ERP)

• Business Support

• Project Management

Page 32: Facilities Technology - Powering the Future

Project Management

• Multi-discipline Projects

• Large project teams

• Understand the Scope

Page 33: Facilities Technology - Powering the Future

Supplementary Skills

• Certification or degree based

• May be Industry or Company specific

• Build perspective

Page 34: Facilities Technology - Powering the Future

Thought Leaders & Credentialing

• Major Providers (Honeywell, JCI, Siemens, IBM, etc.)

• International Facilities Management Association (IFMA)

• Most widely recognized (FMP, CFM)

• BOMI

• Facilities/Property Mgmt. (FMC, SMC, others)

• Continental Automated Building Association (CABA)

Page 35: Facilities Technology - Powering the Future

Be Observant

• Look around you

• Understand what Facility Technology is, and how it contributes to how we live and work.

Page 36: Facilities Technology - Powering the Future

Be Progressive

• Think Green

• Get involved with projects that will allow you to leverage technology with other concerns, thereby promoting your success in multiple areas….that’s efficiency.

Page 37: Facilities Technology - Powering the Future

Make A Difference

• Be a Bridge Builder

• Facilities knowledge teamed with technology skillsets add value and agility to your career, while supporting the Company bottom line.

Page 38: Facilities Technology - Powering the Future

Any Questions?

Page 39: Facilities Technology - Powering the Future

Facilities Technology:

Powering the Sustainable Future

Jonathan F. Lee

Director of Access Control and SystemsMontclair State University

[email protected]

http://www.linkedin.com/in/jonathanflee

http://www.bdpa.org/member/jonathanflee