facility services - fluid interiors, a leading haworth ... · pdf file• used assets...

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There’s no such thing as one perfect workplace, but we’re always on the move to help you find your perfect workplace. Facility Services

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Page 1: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

There’s no such thing as one perfect workplace, but we’re

always on the move to help you find your perfect workplace.

Facility Services

Page 2: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently
Page 3: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

Fluid Interiors is a Best-In-Class Haworth dealer—

based in part on operational performance and

customer satisfaction—a distinction that reinforces our

ability to provide high-quality, professional service

support to customers.

Page 4: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

1. Office Furniture Services

Fluid’s comprehensive range of integrated services is designed to help you drive the highest level of performance out of your investment. These services are available through Fluid’s in-house, non-union installation team and its local union partner.

• Professional delivery • Installation of all manufacturers’ furniture• Moveable wall and floor covering installation • Reconfiguration, expansion and consolidation• Move-add-change services • Recycling, donation and disposal• Used assets brokering

To help you achieve your project goals, our project managers will optimize and allocate the appropriate resources for your project while managing the scope, timeline, quality and budget.

• Project scope identification • Logistics coordination and scheduling• Communication with other trades• Budget and schedule management• Workmanship quality control • Project process updates • Punch list and corrective actions management

2. Project Management

Facility ServicesMaximizing the performance of your workspace requires not only the right products

but a comprehensive service offering. Fluid offers the following services, in house,

to help simplify the complexity of creating and evolving your interior space.

Our goal is to listen to your project vision to help you achieve a space that reinforces your corporate culture and showcases your brand, supports your various workstyles and user preferences, and adapts to change as the needs of your organization evolve. Our visualization capabilities help clients understand their space and make decisions, all while tracking real-time budgets.

3. Furniture Application and Design

• Space planning• Budgeting • Furniture specification and layout• Rendering • Finish and color selection• Assessing and inventorying current assets

Page 5: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

The customer service level we receive from Fluid Interiors is consistently high. Working with Fluid is always a pleasure, and I would happily recommend any of their services.

We offer services to help evolve your interior space and keep pace with your ever-changing business needs.

Fluid Interiors operates a 40,000 square-foot storage and receiving center complete with SnapTracker™ asset management. SnapTracker™ offers real-time visibility of inventory, including quantities and conditions, to help customers make decisions about inactive inventory and reduce their total cost of ownership.

• Key and lock replacement • Interior finishes and repair• Panel and chair reupholstering • Panel and chair cleaning • Fabric protection• Wood touchup and repair • Long-term service agreement

4. Facility Improvement Services

• SnapTracker™ asset management• Painting and wallcovering• Light construction• Base-building modification• Furniture lifts for carpet removal/replacement

5. Warranty, Repair and Maintenance

Broken chairs, locked file cabinets, scratched wood - whatever damage you experience, Fluid Interiors can supply on-site repair services for your office furniture.

With dedicated, trained service technicians, repair vehicles, and designated employees to handle warranty issues, Fluid has the capability to keep your space looking - and performing - like new.

Sarah Reinitz, Assistant Project ManagerCushman & Wakefield/NorthMarq

Page 6: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

Online Work Order Management

Fluid provides furniture services to organizations in the Twin Cities and throughout Minnesota. We work with dealers around the country to provide service support for their local Minnesota projects.

Fluid also subscribes to Workplace Alliance (WPA), an innovative network of Haworth Preferred dealers that focuses on best practices for providing services. WPA dealers across North America collaborate to consistently provide the highest level of sales and service support, wherever you do business.

Local and National Furniture Services

Fluid’s online work order management system gives customers access to critical project information in real time and offers the following features:

• Create work order requests

• Share documents

• View timelines with critical dates

• Access customer reports on spend

ServiceBeyond the Basics

In addition to our facility services, Fluid boasts the following capabilities to

help manage your projects and assets - locally and globally.

Page 7: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

We pride ourselves on minimizing negative impact on the environment through our package and product recycling and green cleaning initiatives.

Sustainable Services Our service technicians:

• Plan deliveries to achieve the most efficient

routes, minimizing our carbon footprint

• Reuse and recycle as much packaging as

possible from product shipments

• Utilize green cleaning agents and reusable

rags

SustainablePhilosophy

We’re on a constant quest to reduce the environmental impact of our people, the products and services we provide, and the spaces we occupy.

Page 8: Facility Services - Fluid Interiors, a leading Haworth ... · PDF file• Used assets brokering ... Facility Services. ... WPA dealers across North . America collaborate to consistently

Contact Fluid Interiors to service your interior space:

Operations Facility3800 50th Ave. North, #300Brooklyn Center, MN 55429(612) [email protected]

Minneapolis Showroom 100 North 6th St., #100AMinneapolis, MN 55403(612) 746-8700

Advance your workspace at www.fluidinteriors.com.