+966-544053426

https:/sa.linkedin.com/in/abdul-faheem-a-haleem-530b4142

Abdulfaheem_ah@hotmai.com

ABDUL FAHEEM

OBJECTIVE Internationally experienced, analytical, structured and

business driven consultant - Answering business questions to

drive and support business insight and decisions!

I have worked with information management, business

intelligence, master data management, performance

management and business process modeling for 10 years+

- In a number of different industries facing and helping to answer an even

greater number of business questions.

PROFESSIONAL

PROFILE

I am a skilled consulting professional with over 10 years of consulting

experience. Specializing in providing value in end-to-end delivery of business

strategy and organizational transformation. I have successfully managed teams

for large, complex global initiatives and re-engineering/system

implementations.

Project Management

Organizational Change/Transformation/Enablement

Designed and implemented organizational transformation initiatives

Increased revenue, market share, and executive team effectiveness

Identified metrics and optimized ROI tracking for value realization

Fulfilled key roles in leading several major implementations

Experienced in multiple industries, both private and public sector

Managed or led in more than 5 implementation/optimization projects

Managed or led 7 full life-cycle CRM/ ERP implementations

SOFTWARE AND

METHODOLOGY

EXPERIENCE

CHANGE METHODOLOGY EXPERIENCE

AIM (Accelerating Implementation

Methodology)

Bridges Leading Transition Model for

Change

The Change Leader's Roadmap Model

PROCESS & METHODOLOGIES

Project Management Professional

Business Process Mapping &

Development

Lean Methodology

Six Sigma, Statistical Methods

SYSTEMS & NETWORKING

Microsoft Office

Microsoft Dynamics, IFS,

Epicor iScala.

WebEx, GoToMeeting

LinkedIn, Twitter,

Facebook

Familiar with multiple

enablement tools and

instructional design

methods.

SKILLS AND EXPERIENCE

Over 10 years of software

& ICT experience

Strong understanding of

delivery within a large

enterprise wide

environment

Outstanding stakeholder

management skills across

both technology and the

business

Previous experience

working in a consulting role

Strong track record in

engaging with the client

and taking customers

through a project delivery

life cycle

Ability to identify future

opportunities with existing

clients

Excellent presentation skills

when working with clients

and taking them through

project / program delivery

ENGAGEMENT EXPERIENCE

Project Management

Organizational Change

Solution Architect

Applications Development

Fit/Gap Analysis

Testing

Conversion

Customization Design

Business & Technical

Process Reengineering

Configuration

Instruction

End User Training

HIGHLIGHTS

Faheem Page 2

Nov. 2012 to Present

For Almadina Medical Services Group, a Medical Services & Trading firm that focuses on enhancing medical devices and equipment’s across healthcare sectors, kingdom wide.

My consulting engagements include:

Jan 2015 to Present

Specializing in Management and IT Consulting services - domain includes business process improvement, information technology,

Assisted & Lead Almadina Medical Group with merger of behavioral health services and Medicaid operations across the Group. Effort included business process alignment, IT infrastructure and application development/support, outsourcing, vendor management, and activities associated with creating a new mobile organization.

Leading a customer vendor partnership workgroup that strives to develop statewide simplified rules to facilitate healthcare business between government entities, providers, payers, & intermediaries with a focus on lowering operating costs.

Worked with a healthcare delivery company to leverage & expand successful pilot to fully scalable operational processes. Pilot had established innovative patient care processes that substantially reduced clinical costs.

Assisted largest KSA third party employee benefit program administrator in the implementation of a highly automated health claims processing system. Engagement included all aspects of initiating, organizing & managing a large scale mission critical. Multi-million dollar system implementation project. Scope included business process changes, system development & delivery, vendor management, business intelligence to clients & their consultants/brokers, mentoring client team from project planning, execution & technical architecture perspectives. Project delivered using agile methodology.

Advised client on several subjects including business/IT alignment, program management, information analytics, stakeholder reporting, consumer directed health etc.

Led the effort to size, estimate, plan, & develop the solution strategy & requirements for an enterprise-wide solution for the ICD, CPT, and HCPAC National Provider Identifier rule.

Successfully led a Medicare Advantage PPO product development & implementation effort including product development, go to market strategies, sales administration, business process changes, regulatory compliance, systems, & operations.

Multi-state product administered by a central business unit & technology platform – a first for client.

Managed the CPT, ICD10, HCPAC Transactions & Codes Sets project. Goal was the transformation of the health plan into an ebusiness. Managed projects to develop infrastructure & applications to enable Internet EDI & web portals; realigned business processes with technology implementations.

Helped establish & manage the compliance and Insurance department. Assisted client in aligning program with key ICD related goals. Defined & developed the processes, governance, organization, & approach to manage a multi-million, three yearlong effort.

Incorporated methods & systems to drive enterprise-wide change incorporating - Internet EDI, Security & Privacy.

Nov. 2012 to Dec. 2014

Implemented several Organizational Change Strategy Management programs during which successful executive sponsorship, business impact assessment, communications management, education & training and risk management processes where implemented to support business transformation and the related ERP implementation.

Provided guidance, and structured change support for establishing process centers of excellence, and proactively managing the associated organizational change.

Created a collaborative process to drive cultural change and support the business model. Worked with key executives to develop value added pragmatic people solutions tailored to specific business requirements and objectives that align to overall organizational missions, value and strategies.

Defined strategic change capabilities to support the implementation effort, and the future growth and development of the organization.

Review overall processes, collect data, and analyze problematic areas

Plan, design, and implement policies to streamline processes

Review utilization of staff, equipment, time, and materials and fix gaps

Interpret client's business needs and identify opportunities to improve process

Coordinate with cross-functional teams and train them for continuous improvement process

Analyze client's finance and recommend cost reduction ideas and increasing sales volume

Faheem Page 3

Aug. 2011 to Oct 2012

For IFS Arabia (ACITS), a Technology Solutions Company, a consulting company providing management and technology consulting services, I was a technical manager with the IFS Practice.

My consulting engagements include:

Established & directed implementation consulting practice for IFS Application. Managed all aspects of the practice including business development, resource management, recruiting, implementation planning & approach, wrote consulting proposals, defined & estimated projects, nurtured client relationships, resolved issues, project planning & execution, delivery quality assurance, & other practice related responsibilities.

Recruited, mentored & coached team members. Achieved initial year revenues of $ 4.6 M in the region & directly responsible for regional practice growth, sales targets, alliances/partnerships, & practice profitability.

Feb. 2010 to June 2011

For Jash Technical Services, a Sunsidary of Jash Holding, a Jash developed its Operations in the Government Sector as a major Contracting Company.

My consulting engagements include:

Key responsibilities included management consulting & IT related project delivery for multiple clients across KSA. Managed major accounts & multiple full lifecycle business & IT projects.

Ongoing responsibility for business development/expansion, project profitability, recruiting, resource development, & nurturing strategic client relationships. Industry focus was health care & defense services.

Aug. 2008 to Jan 2010

For Information Management Technologies Company Ltd. (IMT) is a Saudi company with great breadth and depth in its resource and solutions base, providing enterprise solutions with world class services. IMT is a member of Al- Suwaidi Holding Company, and has been successfully serving the GCC since 2002.

My Pre-Sales Engineering engagements include:

Worked closely with clients to analyze IT system requirements, clients information technology needs and

their resources in order to plan IT projects and fulfill clients expectations

Developed IT system specifications after evaluating customer’s nature of work and business volume

Solved clients IT issues – Determined changes, recommended quality software, projected modifications of

Software hardware and networking

Mar. 2007 to Dec 2008

For GNS, Founded in 1997, GulfNet Solutions Company Limited is known under the brand, GNS. Headquartered in Ad Dammam, GNS is a wholly owned subsidiary of Ali Zaid Al Quraishi & Brothers (AZAQ).

My Pre-Sales Engineering engagements include:

Acted as the mediator between client and sales team both in business and technical capacity.

Worked directly as well as with partners where relevant.

Performed presentations and demonstrations and built POCs.

Actively taken a role to ensure that all sales target are achieved in the territory.

Nov. 2005 to Jan 2007

For Izmo Cars (Logix Microsystems Ltd), from 2002 onwards, izmocars has created some of the most compelling Interactive Media content for the automotive industry, transforming the face and feel of thousands of dealer websites round the world.

My Pre-Sales Engineering engagements include:

Helping sales executives by making technical presentations, answering technical questions and managing customer trial through r-mail, phone and on-site visits.

Offered post and pre sales technical support for current and new customers.

Performing customer product demonstrations and supporting targeted sales opportunities.

Assists and participates in developing RFI, RPF and RFQ responses.

Selecting and training channel partners on how to sell and use the firm's products.

Provided feedback on the releases of new products. Preparing report of product issues and deficiencies.

Creating proof of concept and prototyping solutions using the firm's software platform.

Providing tradeshow support.

Faheem Page 4

EDUCATION Bachelors of Engineering Technology - 2005

(Computer Science & Information Technology)

Master of Business Administration – 2013, GPA 3.38

(Information Technology & Management)

CERTIFICATIONS Certified Six Sigma Greenbelt – IQF (USA)

Prince2 Foundation (UK)

Scrum Fundamental Certified – SCRUM (USA)

PMP (Project Management Professional) – PMI (USA) – Pending Exam

Diploma in Business Process Management - ALISON – IRELAND

Diploma in Project Management - ALISON - IRELAND

GULF - AMCB, GULF - CCP 10, GULF - AAPC AHIMA – INDIA