failcon atlanta - a post-mortem of a healthcare startup

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A post-mortem of a failed healthcare tech startup Jeff Novich Failcon Atlanta 2014

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Page 1: Failcon Atlanta - A Post-mortem of a healthcare startup

A post-mortem of a failed healthcare tech startup

Jeff Novich

Failcon Atlanta 2014

Page 2: Failcon Atlanta - A Post-mortem of a healthcare startup

About me

Hackathons

Startups

Recent Employment School

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Medical School Graduation 1975

Dr. Novich

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1,200 patients

200+ phone calls a day

3 assistants

Declining Net

50 phone calls a day

0 assistants

Increased Net

50% same day visits

Then Now

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I’m spoiled.

“”

I took to it right away and I absolutely love it.

“ ”

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40 investors

No.

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1. Business > Product

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2. The “Black Box”

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2. The “Black Box”

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2. The “Black Box”

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2. The “Black Box”

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3. Don’t build for outliers

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4. Doctors are tech laggards

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5. Understand user acquisition

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6. Patient portals are commoditized

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7. Do your homework

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8. No CTO

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9. Losing the passion.

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This is what failure looks like.

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Thank you!

@jeffnovich

[email protected]

Planetjeffro.com