fall 13 move-in sop presentation on 7-24-13
DESCRIPTION
Presented to the Fall 2013 Move-in Team, University Housing and various campus partners pertaining to move-in details.TRANSCRIPT
2013Fall Move-in Process
Prepared by the
Office of University Housing and Residential Life
Opening Teamwork
• Comments from Michael Scales• Opportunities
• Challenges
• Expectations
Important Dates
• RA Training • August 8 - 16
• SS II Ends • Saturday, August 17
• Transition Housing • Saturday, August 17
• International Student Orientation • August 10-17
• Early Arrival Process • August 18 - 19
• LLC Early Arrivals • August 19
• New Student Move-in • August 20 – 22
• Returning Residents Move-in • August 24 - 25
Promoting Move-in to Campus Community
Communication• Online resources
– UHRL website
– Fall/Spring Move-in Micro-site
• Fall 2013 Move-in Guide • printed
• Fall 2013 Move-in Schedule • online
• Google+ Hangout • online August 5, 2013
• Direct Mail– Fall Move-in Packet sent around July 1st
• Welcome Letter
• Fall 2013 Move-in Guide
• Promotions from vendors: MicroFridge Brochure, Dorm-in-a-Box brochure, On-Campus Marketing, Insurance, and Hillel promotion.
Communication
• University Communications– Temple Today stories about Move-in
• Need a list of activities for the Fall 2013 semester from DOSA partners
• Focus on opening Morgan Hall
• University Photography– University Photography normally shoots various locations during move-in
and Welcome Week and we will need to provide them with a wish list of events to cover
– Looking to schedule freelance photography for night-time events• Contact Sean Killion for more details if you have activities.
Operating Procedures for Move-in
Standard Operating Procedures
• Includes important information from all units within University Housing and Residential Life:– Finance & Administration
– Residential Life
– Maintenance Operations
• Details our standard operations for Fall Move-in
Streamlining the Process
• Steps in the Check-in Process– RCR process
– Check-in using swipe card system• No signature verification
• No move-in counts each day
• System can be used for late check-in & early arrivals
– Cart rental system
– Signage for move-in process
Check-in Set-up
• Design schematics due to Emily Smith by August 1
• All work orders complete by August 8
• Door decorations and bulletin boards must be completed by Friday, August 16
• Buildings should be decorated by Saturday, August 17
• Tents will be set up by Friday, August 16
• Carts will be delivered by Friday, August 16
Resources for Check-In• Items for staff and volunteers
– Professional Staff SOP Binders
• Tents, Tables and Chairs
• Red Carts (existing stock)– Check storage locations
• Vendors & Services– Comcast
– Alumni Relations
– Computer Services
– MicroFridge
– Athletics (Cherry & White Pass)
Steps of check-in
• RMS Check-in with ID card
• Emergency Contact Form
• Room Condition Reports (RCR)*
• Meningitis Process
• Wallets for all students
Items for staff and volunteers
• Student Affairs or UHRL professional staff– Wear appropriate gear from department or division
• RA Staff Shirts – Distributed during training
Literature that must go in student rooms
• Get Connected Tri Fold – Computer/Telephone/Cable information for EACH room
• Campus Philly “Everything you need in and around Philly”
• Welcome Week booklet, Diamond Dollars Guide, and Campus Map
• Promotion about Code of Conduct
• Promotion for Fall Move-in Survey
Distributed at 1st floor meeting
• Guest Cards will be handed out at floor meetings in exchange for turning in RCRs
• RAs will have a 1st floor meeting agenda(Included in Fall Move-in SOP)
Important Reports in RMS
Reports to check in RMS
• Early Arrival Report (All details)
• Early Arrival Building and Reason Report
• Floor Building Summary – Arrival
• Meningitis Compliance Summary
• RA E-mail and Phone Summary
• Rooms Not Fully Assigned – All (Emergency Housing)
• Student E-mail and Phone Number
• Alpha Roster is printed and distributed by A&B
Transition from Summer to Fall & Early Arrival
Transition & Early Arrival Processes• Check RMS for Early Arrival Reports
– All Early Arrival requests must be received by August 1st; reports ready 8/5
• Athletic Sports Camps(Schedule in Fall Move-in SOP)
• International Student Orientation – New for 2013– Saturday, August 10, 10:00 a.m. – 3:00 p.m. (Check-in)– Saturday, August 17, 10:00 a.m. – 3:00 p.m. (Check-out or Transition into Fall 2013)
• Summer 2013 to Fall 2013 Transition will occur on Saturday, August 17, 2013 from 12:00 p.m. – 5:00 p.m.
– Primarily for Football (1940) and Summer residents (TT)
• Regular Early Arrivals occurs:– Sunday, August 18, 10:00 a.m. – 3:00 p.m.– Monday, August 19, 10:00 a.m. – 3:00 p.m.
Move-in Procedures
Move-in • Residential Life Set-up
• Sunday, August 18th through Sunday, August 25th
• RA staff meets one hour prior to scheduled time
• All staff should be wearing staff shirts, khakis, and closed-toe shoes– Professional Staff
– RA staff
– Volunteers (Volunteer T-shirts)
Move-in • Cart Rental Set-up• RDs ensure that carts are stored at the end of each day
and returned to the Cart Rental Check-in Station
– See Fall 2013 SOP for Cart Storage locations
• RDs ensure that check-in stations with forms from students with unsigned returned carts and TU ID cards are sent to Assignments & Billing for damage billing. ($350 for each lost cart)
• Forms must include:
– Building location, date, and time
– Student signature (rented) / Staff signature (returned)
Move-in Roles• Professional Staff
– ADs supervising process, ensure that staff adhering to the system
– Directors and Senior Staff observing and trouble shooting
– RD staff supervising their building operation
• Student Staff– RAs working with their building check-in
– Floor dialogue with students and parents
• Volunteer Staff– Students – Hoot Squad, Football Team, TSG, Greeks, etc.
– DOSA Professional Staff
• Volunteers can sign up for various shifts (Emily)
Move-in • Volunteers• Check-in Station
– Overseeing check-in process, forms, keys, etc.
• Cart Rental– Responsible for issuing carts and collecting forms
• Directional– Providing directions and differentiating between
unloading zones and check-in stations
• Monitoring– Watching for questions, observing check-in materials
and signage is not moved
• Training on Monday, August 19
Welcome Week
Welcome Week
• RAs responsibilities will be to:
– Promote Welcome Week throughout Fall Opening
– Take residents to events
• Promoting Welcome Week
– www.temple.edu/welcome
– Any new events can be added to the website by
e-mailing Chris Carey ([email protected])
• TempleFest applications are due July 31
• Convocation
• #TUWelcome