1

NEWS

The people who manage space, negotiate leases, maintain the air quality and build-ing systems and many other critical tasks and functions are all commercial real estate (CRE) professionals. They manage buildings on behalf of owners, whether it is a single entity, or a pension or insurance fund. This month we look some of the main positions in CRE, essential people that help your business run smoothly.

ASSET MANAGEMENT profession-als represent the owners of the buildings and have direct responsibility for portfolio performance, including financial planning and execution to develop and maintain the asset value. Through partnerships, negotia-tions and relationships with co-owners, cli-ents and property managers, asset managers review and approve capital projects, leas-ing policy and brokerage agreements. Edu-cational background of asset managers may include a post-secondary or master’s degree in finance, business administration or eco-nomics, as well as management courses and professional designations.

FALL 2014

Page 1 - This is Commercial Real Estate

Page 4 - A City within a City

Page 6 - BOMA Insider

Page 8 - A Closer Look – The Property ManagerTOC

By the BOMA Communications CommitteeBy the BOMA Communications Committee

This is Commercial Real Estate

“My primary focus is on implementing asset and regional strategies for various clients, which involves splitting my time between negotiating lease transactions, communicating asset performance and future cash flow expectations to clients, calculating values, engaging with others in the marketplace to understand trends and market information, and helping/mentoring others to support them in

their day-to-day activities.” ~ Chris Nasim, senior director, asset management,

GWL Realty Advisors Inc. [To read Chris’ full interview, visit boma.ca/boma-blog]

2

PROPERTY MANAGEMENT is devoted to the maintenance and care of the buildings and also includes negotiating leases or renewals, over-seeing all building operations, construction, records, budgets and documen-tation. This is a profession that encompasses multiple disciplines to ensure the functionality of the built environment through integrating people, place, processes and technology. Education requirements may include business-re-lated courses, RPA, FMA, CPM and/or post-secondary designations. In many cases, property managers must be licensed through the Real Estate Council of Alberta (RECA). For more information, contact the Education Helpdesk at education@reca.ca or 403.228.2954.

OPERATIONS is the daily operation of office, industrial and retail buildings and is entrusted to its operators, which work under the super-vision or in partnership with property management. Operators implement preventative maintenance, occupational health and safety programs, energy management and environmental controls. All the activities – cleaning, build-ing systems, air quality – that make a building operate smoothly are under the purview of the operations department. Educational requirements can include trade experience, trade tickets, BOMA’s 5th Class Power Engineering for Building Operators course, RPA, FMA and management courses.

BOMA Calgary NewsBOMA Calgary News is a co-publication of BOMA Calgary and Business in Calgary.

Business in Calgary 1025, 101 - 6 Ave. SW, Calgary, AB T2P 3P4Tel: 403.264.3270 • Fax: 403.264.3276info@businessincalgary.comwww.businessincalgary.com

BOMA Calgary120, 4954 Richard Road SW, Calgary, AB T3E 6L1Email: info@boma.ca • Web: www.boma.caTel: 403.237.0559 • Fax: 403.266.5876

Communications CommitteeChair - Leah Stewart,

Sizeland Evans Interior DesignGiovanni Worsley, MNP LLPKim Bogner, 20 Vic ManagementRita Reid, First Capital RealtyLia Robinson, BOMA CalgaryCarly Chiasson, Bee-Clean Building MaintenanceSerah Nguyen, Bentall Kennedy (Canada) LPKim Wiltse, 20 Vic Management

Board of DirectorsCHAIRKen Dixon, Strategic GroupCHAIR-ELECTChris Nasim, GWL Realty AdvisorsSECRETARY TREASURERLee Thiessen, MNP LLPPAST CHAIRChris Howard, Avison Young Real EstatePRESIDENT & CSOWilliam G. R. Partridge, CAE, BOMA Calgary

DirectorsFred Edwards, Servpro CleaningSteve Weston, Brookfield PropertiesMarjorie Cone, H&R REIT Management Services LP Robert Brazzell, Altus GroupCorrine Jackman, Hopewell Real Estate ServicesCam Gresko, Cadillac FairviewDustin Engel, Alberta InfrastructureRichard Morden, Bentall Kennedy (Canada) LPLoy Sullivan, 20 VIC ManagementJay de Nance, Fairfield Commercial Real EstatePearl Madryga, Sun Life Assurance Company

The Building Owners and Managers Association of Calgary publishes BOMA Calgary News quarterly. For advertising rates and information contact Business in Calgary. Publication of advertising should not be deemed as endorsement by BOMA Calgary. The publisher re-serves the right in its sole and absolute discretion to reject any advertising at any time submitted by any party. Material contained herein does not necessarily reflect the opinion of BOMA Calgary, its members or its staff.

© 2014 by BOMA Calgary.Printed in Canada.

“What I like most about my job is providing outstanding customer service to my tenants,

dealing with a diversity of tenants and people in the industry.”

~ Rita Reid, property manager, First Capital Realty (FCR Management Services Ltd.)

[To read Rita’s full interview, visit boma.ca/boma-blog]

“(The future of operations) will be hiring operators who can specialize in all trades; more skilled operators means less need to

sub out the work. More schooling and training will be encouraged.”

~ Alex Orilla, 5th class building operator, Cominar REIT [To read Alex’s full interview, visit boma.ca/boma-blog]

3

LEASING professionals are responsible for facilitat-ing lease transactions, and working on behalf of own-ers/landlords to negotiate lease terms incorporated into leases with potential tenants. There is a high level of analytical activity involved, such as researching market comparisons and financial analysis. Leasing profession-als develop marketing strategies and leasing assump-tions and reports to owners on progress, as well as main-tain relationships with the local brokerage community to stay up-to-date on market activity. The education that can facilitate a leasing career includes university degree, real estate licence through RECA (education@reca.ca), business, marketing and real estate related courses, paralegal and leasing courses.

SECURITY involves premise patrols, response to emergencies and monitoring security systems. But it goes far beyond the daily visible security to encompass the development, implementation and maintenance of security policies and procedures, and asset protection plans for regional and national portfolios. Security pro-

fessionals liaise with external agencies such as police, fire, medical and other security officials and maintain the administration of all security operating budgets. Se-nior managers are responsible for all security personnel, as well as emergency response plans, capital invest-ment, viability and integrity of security and life safety systems. Education may include basic security training, first aid, CPR, WHMIS and/or security management and post-secondary designations.

CRE has much more to offer! Want to know more about career opportunities in the industry? Visit boma.ca/industry-careers/.

“I have often felt that much of our industry is a bit of a continuum. For example, a

property manager will spend some part of their day solving

an HR problem, a tenant complaint or a supplier issue only to have similar difficulties arise the next day. I like the transaction side because we

work on a file until it gets closed – most of the time to a positive conclusion. There is a satisfaction

to working something to a conclusion.”

~Andy Baxter, leasing manager, REAL Properties [To read Andy’s full interview, visit boma.ca/boma-blog]

“Training future leaders is becoming something I think about a lot now. There is so

much potential for growth in the security industry … there are so many young talented people out there, yet the question is why are they not seeing security as viable

employment for their futures? Thus I make efforts to spend the time with those who show

some interest to ensure that they understand that potential. I am also spending time working with my team on growing our own

security team from within so that we can promote future supervisors and managers from the guard ranks. This is important for the

viability and longevity of the program we have in place.

~Parnell Lea, senior manager, security and life safety, Brookfield Office Properties

[To read Parnell’s full interview, visit boma.ca/boma-blog]

2

PROPERTY MANAGEMENT is devoted to the maintenance and care of the buildings and also includes negotiating leases or renewals, over-seeing all building operations, construction, records, budgets and documen-tation. This is a profession that encompasses multiple disciplines to ensure the functionality of the built environment through integrating people, place, processes and technology. Education requirements may include business-re-lated courses, RPA, FMA, CPM and/or post-secondary designations. In many cases, property managers must be licensed through the Real Estate Council of Alberta (RECA). For more information, contact the Education Helpdesk at education@reca.ca or 403.228.2954.

OPERATIONS is the daily operation of office, industrial and retail buildings and is entrusted to its operators, which work under the super-vision or in partnership with property management. Operators implement preventative maintenance, occupational health and safety programs, energy management and environmental controls. All the activities – cleaning, build-ing systems, air quality – that make a building operate smoothly are under the purview of the operations department. Educational requirements can include trade experience, trade tickets, BOMA’s 5th Class Power Engineering for Building Operators course, RPA, FMA and management courses.

BOMA Calgary NewsBOMA Calgary News is a co-publication of BOMA Calgary and Business in Calgary.

Business in Calgary 1025, 101 - 6 Ave. SW, Calgary, AB T2P 3P4Tel: 403.264.3270 • Fax: 403.264.3276info@businessincalgary.comwww.businessincalgary.com

BOMA Calgary120, 4954 Richard Road SW, Calgary, AB T3E 6L1Email: info@boma.ca • Web: www.boma.caTel: 403.237.0559 • Fax: 403.266.5876

Communications CommitteeChair - Leah Stewart,

Sizeland Evans Interior DesignGiovanni Worsley, MNP LLPKim Bogner, 20 Vic ManagementRita Reid, First Capital RealtyLia Robinson, BOMA CalgaryCarly Chiasson, Bee-Clean Building MaintenanceSerah Nguyen, Bentall Kennedy (Canada) LPKim Wiltse, 20 Vic Management

Board of DirectorsCHAIRKen Dixon, Strategic GroupCHAIR-ELECTChris Nasim, GWL Realty AdvisorsSECRETARY TREASURERLee Thiessen, MNP LLPPAST CHAIRChris Howard, Avison Young Real EstatePRESIDENT & CSOWilliam G. R. Partridge, CAE, BOMA Calgary

DirectorsFred Edwards, Servpro CleaningSteve Weston, Brookfield PropertiesMarjorie Cone, H&R REIT Management Services LP Robert Brazzell, Altus GroupCorrine Jackman, Hopewell Real Estate ServicesCam Gresko, Cadillac FairviewDustin Engel, Alberta InfrastructureRichard Morden, Bentall Kennedy (Canada) LPLoy Sullivan, 20 VIC ManagementJay de Nance, Fairfield Commercial Real EstatePearl Madryga, Sun Life Assurance Company

The Building Owners and Managers Association of Calgary publishes BOMA Calgary News quarterly. For advertising rates and information contact Business in Calgary. Publication of advertising should not be deemed as endorsement by BOMA Calgary. The publisher re-serves the right in its sole and absolute discretion to reject any advertising at any time submitted by any party. Material contained herein does not necessarily reflect the opinion of BOMA Calgary, its members or its staff.

© 2014 by BOMA Calgary.Printed in Canada.

“What I like most about my job is providing outstanding customer service to my tenants,

dealing with a diversity of tenants and people in the industry.”

~ Rita Reid, property manager, First Capital Realty (FCR Management Services Ltd.)

[To read Rita’s full interview, visit boma.ca/boma-blog]

“(The future of operations) will be hiring operators who can specialize in all trades; more skilled operators means less need to

sub out the work. More schooling and training will be encouraged.”

~ Alex Orilla, 5th class building operator, Cominar REIT [To read Alex’s full interview, visit boma.ca/boma-blog]

3

LEASING professionals are responsible for facilitat-ing lease transactions, and working on behalf of own-ers/landlords to negotiate lease terms incorporated into leases with potential tenants. There is a high level of analytical activity involved, such as researching market comparisons and financial analysis. Leasing profession-als develop marketing strategies and leasing assump-tions and reports to owners on progress, as well as main-tain relationships with the local brokerage community to stay up-to-date on market activity. The education that can facilitate a leasing career includes university degree, real estate licence through RECA (education@reca.ca), business, marketing and real estate related courses, paralegal and leasing courses.

SECURITY involves premise patrols, response to emergencies and monitoring security systems. But it goes far beyond the daily visible security to encompass the development, implementation and maintenance of security policies and procedures, and asset protection plans for regional and national portfolios. Security pro-

fessionals liaise with external agencies such as police, fire, medical and other security officials and maintain the administration of all security operating budgets. Se-nior managers are responsible for all security personnel, as well as emergency response plans, capital invest-ment, viability and integrity of security and life safety systems. Education may include basic security training, first aid, CPR, WHMIS and/or security management and post-secondary designations.

CRE has much more to offer! Want to know more about career opportunities in the industry? Visit boma.ca/industry-careers/.

“I have often felt that much of our industry is a bit of a continuum. For example, a

property manager will spend some part of their day solving

an HR problem, a tenant complaint or a supplier issue only to have similar difficulties arise the next day. I like the transaction side because we

work on a file until it gets closed – most of the time to a positive conclusion. There is a satisfaction

to working something to a conclusion.”

~Andy Baxter, leasing manager, REAL Properties [To read Andy’s full interview, visit boma.ca/boma-blog]

“Training future leaders is becoming something I think about a lot now. There is so

much potential for growth in the security industry … there are so many young talented people out there, yet the question is why are they not seeing security as viable

employment for their futures? Thus I make efforts to spend the time with those who show

some interest to ensure that they understand that potential. I am also spending time working with my team on growing our own

security team from within so that we can promote future supervisors and managers from the guard ranks. This is important for the

viability and longevity of the program we have in place.

~Parnell Lea, senior manager, security and life safety, Brookfield Office Properties

[To read Parnell’s full interview, visit boma.ca/boma-blog]

4

Think of a major office building as a small town or city. There are many similarities. For example, an office building has water, sewer, natural gas and electricity systems. An office building has the equivalent of an LRT – we call them elevators. It has a security staff to patrol the building day and night, just like a police service. Many office buildings have significant on-site parking facilities that must be managed, just like the parking authority.

Now think of the requirement to keep all those things running for the safety, comfort and convenience of the building’s occupants.

A commercial building’s operating team is very much like a city’s public works. They have specialized training and skills to keep all systems working. And these indus-try professionals often go unnoticed and unrecognized.

The property manager is much like the “mayor” of the building who oversees and is responsible for all the

President’s Report

By William G.R. Partridge, CAE

President & Chief Staff Officer

President’s Report

By William G.R. Partridge, CAE

President & Chief

A City within a City

5

building’s operations. The “mayor” would report to the asset manager or the owner, who would be in effect the “town council.”

One of Calgary’s major office buildings can have as many as 5,000 to 7,500 occupants. The tenants in these buildings have an expectation that all the services avail-able will be working and that they will function each and every time.

Whether the building operations teams are direct employees of the management company or whether they are third-party contractors, they all come together to make an individual’s building experience as good as it can be.

There are many career opportunities in commercial real estate. Elsewhere in this publication there is spe-cial attention paid to just a few of these fascinating occupational profiles.

BOMA, among other things, works on behalf of indus-try to draw attention to these exciting careers as one way to attract talented people. For example, BOMA has developed programs specifically directed to training competent building operators through its Alberta-specific Building Operator Development Program. Likewise, BOMA is supportive of industry certification programs such as IREM’s certified property manager (CPM) – (www.reic.ca/en/designations-cpm.cfm), the CCIM program (www.ccim.com/), as well as real property administrator (RPA) and facility management administra-tor (FMA) offered through BOMI (www.bomicanada.com).

The commercial real estate sector is a great indus-try and holds the promise of many satisfying careers. Whether you like the challenge of making a great transaction deal, have a penchant for developing an accounting career or like the hands-on aspect of techni-cal trades, then the buildings industry is definitely one to consider. Visit boma.ca for more information.

www.SerVantage.ca

Everyday

N. de GRANDMAISON( 1892 - 1978 )

“Portrait of a Native Man with Red Scarf” | Oil | 23'' x 17''

Art Sales and RentalsFeaturing Historical and Contemporary Canadian ArtOver 1,500 original works available#3, 215 - 39th Avenue N.E., Calgary, Alberta T2E 7E3 For hours, please call 403.277.7252 www.fortunefineart.com

4

Think of a major office building as a small town or city. There are many similarities. For example, an office building has water, sewer, natural gas and electricity systems. An office building has the equivalent of an LRT – we call them elevators. It has a security staff to patrol the building day and night, just like a police service. Many office buildings have significant on-site parking facilities that must be managed, just like the parking authority.

Now think of the requirement to keep all those things running for the safety, comfort and convenience of the building’s occupants.

A commercial building’s operating team is very much like a city’s public works. They have specialized training and skills to keep all systems working. And these indus-try professionals often go unnoticed and unrecognized.

The property manager is much like the “mayor” of the building who oversees and is responsible for all the

President’s Report

By William G.R. Partridge, CAE

President & Chief Staff Officer

A City within a City

5

building’s operations. The “mayor” would report to the asset manager or the owner, who would be in effect the “town council.”

One of Calgary’s major office buildings can have as many as 5,000 to 7,500 occupants. The tenants in these buildings have an expectation that all the services avail-able will be working and that they will function each and every time.

Whether the building operations teams are direct employees of the management company or whether they are third-party contractors, they all come together to make an individual’s building experience as good as it can be.

There are many career opportunities in commercial real estate. Elsewhere in this publication there is spe-cial attention paid to just a few of these fascinating occupational profiles.

BOMA, among other things, works on behalf of indus-try to draw attention to these exciting careers as one way to attract talented people. For example, BOMA has developed programs specifically directed to training competent building operators through its Alberta-specific Building Operator Development Program. Likewise, BOMA is supportive of industry certification programs such as IREM’s certified property manager (CPM) – (www.reic.ca/en/designations-cpm.cfm), the CCIM program (www.ccim.com/), as well as real property administrator (RPA) and facility management administra-tor (FMA) offered through BOMI (www.bomicanada.com).

The commercial real estate sector is a great indus-try and holds the promise of many satisfying careers. Whether you like the challenge of making a great transaction deal, have a penchant for developing an accounting career or like the hands-on aspect of techni-cal trades, then the buildings industry is definitely one to consider. Visit boma.ca for more information.

Western Canada’s leadingjanitorial and maintenance service provider

www.SerVantage.ca

We’re doing it right...Everyday

SerVantage Services Group

(toll free) 1.888.985.7141calgary@servantage.ca

N. de GRANDMAISON( 1892 - 1978 )

“Portrait of a Native Man with Red Scarf” | Oil | 23'' x 17''

PLEASE VISIT US ON ARTWALK –

Sept. 20th and 21st

Open 11:00 a.m. to 4:00 p.m.

Art Sales and RentalsFeaturing Historical and Contemporary Canadian ArtOver 1,500 original works available#3, 215 - 39th Avenue N.E., Calgary, Alberta T2E 7E3 For hours, please call 403.277.7252 www.fortunefineart.com

6

BOMA Insider

Welcome New BOMA Member Companies!Apple Cleaning Supplies Ltd., Tomis Slisko

Aqua Air Systems Ltd., Trent Davis

Atlas Infrared, Randy Kiez

C5 Plus Ltd., Curt LaMontagne

Carnegie Contracting Inc., Bill Carnegie

CCS Contracting Ltd., Joshua Gatecliff

Cloverdale Paint, Darlene Ell

City of Airdrie, Vera Groen

Commissionaires Southern Alberta, Frank Saulnier

Crusade Security, Robert Hughes

Envirocan, Cheryl Allidina

Harding’s Painting, Matt Whiteley

Highstreet Ventures, Scott Campbell

Integral Property Services Ltd., Sharlene Johnson

IRC Building Sciences Group, Jesse Ghali

Merit Roofing, John Muldoon

Opus Corp., Alec McColm

Paladin Security Group, Tyson Black

PEL Recycling, Blaine Armstrong

Precision Drilling Company, Michelle Mouly

Premiere Van Lines, Lance Laliberte

ProMain Air Systems Ltd.,

Christine Groulx

Roofing FX Ltd., William Hebert

SCA Tissue North America, Tina Rose

SuperPro Painting Systems, Michael Duchnij

Switch Lighting Inc., Shawn Cornish

Unisource Canada, Dave Bourgeois

U - Technology, Sara Lasuita

Van Mason Coatings, Chad Nycholat

Vipond Systems Group, Bonnie Schaffer

Westpoint Building Services Inc., Bill Arnott

Golf Classic Co-Title Sponsor

Lisa Cheong-Stevens, Bentall Kennedy (Canada) LP accepts the BOMA BESt Level 2 Certificate for the Deerfoot North Cargo Building

Congratulations to the 2013/2014 BOMA Mentorship Program participants!

Welcome new BOMA Calgary Members!

Peter Anderson, Bentall Kennedy (centre) receives BOMA BESt Level 3 Certificate for Dr Carl Safran Centre from Ken Dixon and Bill Partridge

7

FCR Management Services accepts the BOMA BESt Level 1 Certificates for Richmond Square and Tuscany Market

The GWL Realty Advisors team accepts the BOMA BESt Level 3 Certificate for Stock Exchange Tower

Bill Partridge, Jay de Nance, Speaker Todd Hirsch, Lia Robinson and Ken Dixon at the April BOMA lunch

The Triovest Realty Advisors team accepts the BOMA BESt Level 3 Certificate for Westhills Towne Centre

The GWL Realty Advisors team for Watermark Tower accepts the BOMA BESt Level 3 Certificate

Bill Partridge, BOMA President; June Speaker Warren Connell, VP Park Development, Calgary Stampede; Ken Dixon, BOMA Chair; and Bob Thompson, President & Chairman of the Calgary Stampede Board

| |

6

BOMA Insider

Welcome New BOMA Member Companies!Apple Cleaning Supplies Ltd., Tomis Slisko

Aqua Air Systems Ltd., Trent Davis

Atlas Infrared, Randy Kiez

C5 Plus Ltd., Curt LaMontagne

Carnegie Contracting Inc., Bill Carnegie

CCS Contracting Ltd., Joshua Gatecliff

Cloverdale Paint, Darlene Ell

City of Airdrie, Vera Groen

Commissionaires Southern Alberta, Frank Saulnier

Crusade Security, Robert Hughes

Envirocan, Cheryl Allidina

Harding’s Painting, Matt Whiteley

Highstreet Ventures, Scott Campbell

Integral Property Services Ltd., Sharlene Johnson

IRC Building Sciences Group, Jesse Ghali

Merit Roofing, John Muldoon

Opus Corp., Alec McColm

Paladin Security Group, Tyson Black

PEL Recycling, Blaine Armstrong

Precision Drilling Company, Michelle Mouly

Premiere Van Lines, Lance Laliberte

ProMain Air Systems Ltd.,

Christine Groulx

Roofing FX Ltd., William Hebert

SCA Tissue North America, Tina Rose

SuperPro Painting Systems, Michael Duchnij

Switch Lighting Inc., Shawn Cornish

Unisource Canada, Dave Bourgeois

U - Technology, Sara Lasuita

Van Mason Coatings, Chad Nycholat

Vipond Systems Group, Bonnie Schaffer

Westpoint Building Services Inc., Bill Arnott

Golf Classic Co-Title Sponsor

Lisa Cheong-Stevens, Bentall Kennedy (Canada) LP accepts the BOMA BESt Level 2 Certificate for the Deerfoot North Cargo Building

Congratulations to the 2013/2014 BOMA Mentorship Program participants!

Welcome new BOMA Calgary Members!

Peter Anderson, Bentall Kennedy (centre) receives BOMA BESt Level 3 Certificate for Dr Carl Safran Centre from Ken Dixon and Bill Partridge

7

FCR Management Services accepts the BOMA BESt Level 1 Certificates for Richmond Square and Tuscany Market

The GWL Realty Advisors team accepts the BOMA BESt Level 3 Certificate for Stock Exchange Tower

Bill Partridge, Jay de Nance, Speaker Todd Hirsch, Lia Robinson and Ken Dixon at the April BOMA lunch

The Triovest Realty Advisors team accepts the BOMA BESt Level 3 Certificate for Westhills Towne Centre

The GWL Realty Advisors team for Watermark Tower accepts the BOMA BESt Level 3 Certificate

Bill Partridge, BOMA President; June Speaker Warren Connell, VP Park Development, Calgary Stampede; Ken Dixon, BOMA Chair; and Bob Thompson, President & Chairman of the Calgary Stampede Board

| |

8

This city is busy. We are blessed to be firing on many cylinders enabling a healthy climate for workers in many industries and services, and one of the most buoyant sectors is the real estate industry.

It covers many areas offering a variety of jobs; one I took a look at is that of a property manager. One of the reasons the position caught my eye was because I wondered how a person became a property manager and what does it take to become a successful one – a posi-tion that can demand interesting challenges and good financial rewards.

A young person may finish an education that leads

them towards being an electrician, a nurse, a lawyer or a chef. But I’ve never heard a young person say, “I want to be a property manager when I’ve finished school.”

One reason, I guess, is that there is no course avail-able at SAIT Polytechnic of Mount Royal University that teaches how to become one.

So how does it happen and what help can you get?It seems that most of those involved in managing

properties that I’ve spoken to kind of fell into the job, became excited about the opportunities they discov-ered, and sought out the right education and training that is available in this city.

A Closer Look – The Property Manager

By David Parker

| BUILDINGS | CIVIL INFRASTRUCTURE | SPECIAL PROJECTS |

While PCL is best known for its larger projects, it’s the small and midsize projects that are the foundation of our business.

We refer to this work as Special Projects, the name being a reflection of the specialized approach we take to meeting the needs of clients with unique projects, such as the SAIT Power Engineering Lab.

Watch us build at PCL.com

TogeTher We Build SucceSS.

| BUILDINGS | CIVIL INFRASTRUCTURE | SPECIAL PROJECTS |

While PCL is best known for its larger projects, it’s the small and midsize projects that are the foundation of our business.

We refer to this work as Special Projects, the name being a reflection of the specialized approach we take to meeting the needs of clients with unique projects, such as the SAIT Power Engineering Lab.

TogeTher We Build SucceSS.

9

Some started by working in property administration in a shopping mall or small retail development. LaVerne Planden, director of property development at Royop Development Corp., began her career in that apposition in an Airdrie mall and decided soon after that she wanted to be a property manager and “went for it.”

That meant convincing Royop 12 years ago of her desire and then studying to gain her licence from RECA (Real Estate Council of Alberta), a mandatory course for anyone working as a property manager.

The course can be taken in classroom or online and covers many areas of the industry including property management. It can take up to eight months of study, but more specific, in-depth courses by BOMI (Build-ing Owners and Managers Institute) are now accepted towards gaining that licence – helping to tick off a cou-ple of the required boxes.

The job itself covers a wide range of responsibilities.There are companies that need staff to look after

residential units and a company like Hines that was responsible for development of Eighth Avenue Place is also the property manager, which means being mayor and council over a small “town” of close to 6,000 ten-ants by the time the west tower opens.

The property management team are responsible for policing, fire safety, community and a host of other ser-vices – all aimed at tenant retention for the owners. They take care of all types of real estate and are busily involved in any number of services including leasing negotiations, budget and financial reporting, building operations and maintenance, health/safety/security programs and tenant and community relations.

It’s a job with a broad mandate requiring a lot of experience - most of it gained on the job.

It seems that most of those involved in managing

properties that I’ve spoken to kind of fell into the job, became excited about the opportunities

they discovered, and sought out the right education and

training that is available in this city.

Dream believes in better communities to live in and work in. Our goal is to be Canada’s top real estate investment, development and management company.

dream.ca

8

This city is busy. We are blessed to be firing on many cylinders enabling a healthy climate for workers in many industries and services, and one of the most buoyant sectors is the real estate industry.

It covers many areas offering a variety of jobs; one I took a look at is that of a property manager. One of the reasons the position caught my eye was because I wondered how a person became a property manager and what does it take to become a successful one – a posi-tion that can demand interesting challenges and good financial rewards.

A young person may finish an education that leads

them towards being an electrician, a nurse, a lawyer or a chef. But I’ve never heard a young person say, “I want to be a property manager when I’ve finished school.”

One reason, I guess, is that there is no course avail-able at SAIT Polytechnic of Mount Royal University that teaches how to become one.

So how does it happen and what help can you get?It seems that most of those involved in managing

properties that I’ve spoken to kind of fell into the job, became excited about the opportunities they discov-ered, and sought out the right education and training that is available in this city.

A Closer Look – The Property Manager

By David Parker

| BUILDINGS | CIVIL INFRASTRUCTURE | SPECIAL PROJECTS |

While PCL is best known for its larger projects, it’s the small and midsize projects that are the foundation of our business.

We refer to this work as Special Projects, the name being a reflection of the specialized approach we take to meeting the needs of clients with unique projects, such as the SAIT Power Engineering Lab.

TogeTher We Build SucceSS.

| BUILDINGS | CIVIL INFRASTRUCTURE | SPECIAL PROJECTS |

While PCL is best known for its larger projects, it’s the small and midsize projects that are the foundation of our business.

We refer to this work as Special Projects, the name being a reflection of the specialized approach we take to meeting the needs of clients with unique projects, such as the SAIT Power Engineering Lab.

TogeTher We Build SucceSS.

9

Some started by working in property administration in a shopping mall or small retail development. LaVerne Planden, director of property development at Royop Development Corp., began her career in that apposition in an Airdrie mall and decided soon after that she wanted to be a property manager and “went for it.”

That meant convincing Royop 12 years ago of her desire and then studying to gain her licence from RECA (Real Estate Council of Alberta), a mandatory course for anyone working as a property manager.

The course can be taken in classroom or online and covers many areas of the industry including property management. It can take up to eight months of study, but more specific, in-depth courses by BOMI (Build-ing Owners and Managers Institute) are now accepted towards gaining that licence – helping to tick off a cou-ple of the required boxes.

The job itself covers a wide range of responsibilities.There are companies that need staff to look after

residential units and a company like Hines that was responsible for development of Eighth Avenue Place is also the property manager, which means being mayor and council over a small “town” of close to 6,000 ten-ants by the time the west tower opens.

The property management team are responsible for policing, fire safety, community and a host of other ser-vices – all aimed at tenant retention for the owners. They take care of all types of real estate and are busily involved in any number of services including leasing negotiations, budget and financial reporting, building operations and maintenance, health/safety/security programs and tenant and community relations.

It’s a job with a broad mandate requiring a lot of experience - most of it gained on the job.

It seems that most of those involved in managing

properties that I’ve spoken to kind of fell into the job, became excited about the opportunities

they discovered, and sought out the right education and

training that is available in this city.

Dream believes in better communities to live in and work in. Our goal is to be Canada’s top real estate investment, development and management company.

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