A New Way to Use the Equity in Your Home

FALL 2020

membermatters

Board of Directors Election Update

Candidates Announced for 2021 Board of Directors Election

Teaming Up with Our Members to

Make a DifferenceResults of our Dine Out & Make a

Difference Campaign

Member Matters is a publication of DuPont Community Credit Union.

By the NumbersAugust 31, 2019Assets $1,248,880,243Savings $1,091,123,288Loans $920,088,405Members 104,349

August 31, 2020Assets $1,465,454,947Savings $1,297,251,603Loans $953,957,270Members 109,121

More than seven months into the COVID-19 pandemic, we have settled into a “new normal” at DCCU. Our branches are open and we are serving members within our lobbies again, but things look quite different. Facemasks have become our most important accessory, lobbies now include barriers and signage to promote safe social distancing, and our customary handshake greetings are no more. We have some staff members working remotely and we have reduced the number of in-person meetings, deferring to online options such as Zoom to conduct Credit Union business. On September 15, we even hosted our Annual Membership Meeting online. While we are still dealing with the realities of the unknown, we are also making efforts to move forward in positive ways.

Over the summer, we ran an Auto Loan promotion that offered great, low rates and no payments for 90 days. We also included the additional giveback of 90 days of interest paid by DCCU at the time of closing. During a time when members may be experiencing financial strain, we wanted to provide some added relief. Through this additional benefit, we were able to give back nearly $300,000 to our members.

Another example is our Dine Out & Make a Difference campaign. It is not uncommon for us to offer credit card promotions that provide our members with increased cash back or rewards points based on usage, but this promotion was different. We wanted to provide a greater impact to even more people, and this campaign accomplished that in three ways. Our members received

additional credit card rewards, local restaurants saw a boost in traffic, and based on member spending, DCCU provided the Blue Ridge Area Food Bank with a donation of over $13,000 to help support their hunger fight. That’s more than 50,000 meals for families in need. I appreciate your support of the campaign and your willingness to use your DCCU Credit Card for a good cause. Be sure to read the article in this issue that shares the complete results.

Our number one priority is to ensure the stability and viability of our cooperative, not just for today, but also for years to come. We have been entrusted to be good stewards of our members’ resources and we continue to pay close attention to how we are spending those resources. At the same time, being a credit union comes with a mission to help others. The pandemic has challenged us to create new ways to do the things we’ve always done, and it has also inspired us to find ways to make our products more impactful for our members and the community.

During a time when it would be understandable for our cooperative to stand still and hold tight to our resources, we have made the deliberate decision to move forward cautiously and steadily in ways that supports our members and the community. Transitioning back to normal will be a slow process, but because of the thoughtful care and concern from our Board of Directors and staff, I am confident that we will end up even stronger on the other side. Be safe, take care, and thank you for your continued support of our cooperative.

Moving Forward and Giving Back Along the WayA message from DCCU’s President/CEO, Steve F. Elkins

Q: Why did DCCU create Home Equity Plus?A: DCCU cares about the financial wellness of our members. It is important that we continually evaluate our products and services to make sure we are providing what they need. Up until now, members had to choose between a Home Equity Line of Credit (HELOC) and a Home Equity Loan. Home Equity Plus offers the best of both, which adds an element of convenience and helps provide peace of mind knowing they can easily access the equity in their home and use it in a variety of ways.

Q: What is Home Equity Plus and how is it unique?A: Home Equity Plus starts as a line of credit and allows you to conveniently convert up to 3 fixed loan segments for a 5 or 10-year term1. The available limit on the line of credit gradually returns to the original line of credit limit as monthly principal payments are applied. Home Equity Plus is unique because it offers flexibility of being a line of credit and a loan all in one.

Q: How do you convert from a line of credit to a fixed rate loan?A: The DCCU Mobile App and Online Banking make it easy to convert from a line of credit to a fixed rate loan, or you can always contact us and we will be happy to assist.

Q: Do I have to make separate monthly payments for each fixed rate loan segment?A: No. You only make one payment each month that is applied to both the line of credit and the fixed rate loan segments, if applicable2.

Q: Is Home Equity Plus the only home equity option at DCCU?A: DCCU still offers the standard Home Equity Loan, which advances the full amount of the loan up front rather that drawing from available funds as needed, like with a Home Equity Line of Credit. The loan is repaid in fixed monthly payments, similar to the original mortgage.

Q: How can I learn more about Home Equity Plus?A: We have information on our website, and you can always give us a call or stop by one of our branches to speak with us to learn more. When you’re ready to apply, we offer a streamlined online application process as well. Visit mydccu.com/plus for more information.

A New Way to Use the Equity in Your HomeQ&A with Mike McAllister, DCCU’s Vice President of Consumer Lending

DCCU recently launched a new home equity product, Home Equity Plus. It is a convenient way to use the equity in your home to pay for things you need such as home improvement projects, education costs, debt consolidation, unexpected expenses, and more.

1A $25 fee applies to all variable to fixed conversions. 2Line of credit balances under the plan have a variable rate of interest and the minimum monthly payment can change as a result. Fixed rate/fixed term balances under the plan have a fixed rate of interest for the fixed term selected at the time of conversion. Max APR is 17.00% for variable rate balances and 18.00% for fixed term/fixed rate balances. Property insurance is required. Terms, restrictions, and fees may apply. Offer subject to creditworthiness and collateral limits. Collateral may be evaluated using tax assessment valuations or an appraisal may be requested to support your application for credit. For complete credit costs and terms, call 1.800.245.8085.

DCCU Announces Candidates for 2021 Board of Directors The Governance Committee has nominated the following members as candidates for election to the Credit Union’s Board of Directors for 2021:

• Everett J. Campbell, Jr.

• Marvin G. Copeland, Jr.

• Jan P. Mangun There are three expiring terms. If a member desires to serve on the Board of Directors, but has not been nominated by the Governance Committee, he/shemay be nominated by petition. Nominations by petition must be signed by at least 500 members. The petition forms and procedures are available by email to GovernanceCommittee@mydccu.com and must be submitted by Friday, October 30, 2020.

It is important to note that when the number of nominees equals the number of positions to be filled, it is considered an uncontested election. However, if a member successfully completes the petition process and is added to the slate, the election period will start in January 2021. Keep up-to-date with the election process by visting mydccu.com.

Meet the Candidates

As a native of Nelson County Everett graduated from Nelson County High in 1958. In 1959 he enlisted in the Marine Corps, received a Meritorious Commission in 1968, served two tours in Vietnam and retired from the Marines in 1979 with the rank of Captain. He attended college during off duty hours and graduated from Southern Illinois

University in 1978 with a Bachelor’s Degree in Hospital Administration. After leaving the military, Everett worked for Morton’s Frozen Foods as a Production Supervisor. He was employed by Hershey Chocolate, in Stuarts Draft in 1982, serving in a variety of managerial positions and was promoted to Plant Manager in 2001 and retired from that position in 2006. He has three children and three grandsons who reside in the local area. Everett resides in Afton with his wife Judy.

Everett has been a member of DCCU for over thirty years. He has served on the DCCU Board of Directors since 2004. He has served as Chairman of the Asset Liability Management Committee, a member of the Personnel Committee, and the Building Task Force. As the current Chairman of the Board he would welcome the opportunity to continue to represent the membership as your Credit Union continues to grow and improve the service and services provided.

Everett J. Campbell, Jr.

Teaming Up with Our Members to Make a Difference

Extra Cash Back Earned

CAMPAIGN RESULTS

Total Cash Back Earned

$10,867.77 $14,489.48Extra Rewards Points Earned

2,931,703Total RewardsPoints Earned

3,908,867

Jan Mangun, MSA, MT(ASCP), CPHRM has been a resident of the Staunton and Augusta County area for 40 years, and along with her husband, Dave, has been a member of the DCCU since 2003. While recently retired, she has over 30 years of experience as a leader in quality and patient safety for Augusta Health and the Virginia Hospital and Healthcare Association.

Most recently, she served as the founding director for Mary Baldwin University’s Murphy Deming College of Health Sciences Masters in Healthcare Administration program. Her current community leadership includes serving as Treasurer of the Shenandoah Valley Kiwanis Club, Secretary/Treasurer of the Community Foundation of the Central Blue Ridge and as a board member of the Virginia Society of Healthcare Risk Management. Her leadership strengths include planning and organization, leadership and team building, patient/client relations, data analysis, process improvement, problem-solving, and building collaborative relationships. Interests include skiing, hiking, scuba diving and simply having fun. Jan has served as an Associate Director to the Board since January 2019 and as an Asset Liability Management Committee member since March 2019.

Marvin G. Copeland, Jr.

Marvin G. Copeland, Jr. is an Operations Specialist at Merck & Company in Elkton, Va. Raised and educated in northern New Jersey, he began his career with Merck over 32 years ago. In addition to his managerial role, Marvin serves as the Site Diversity and Inclusion Lead, working with the employee business resource groups to engage,

empower, educate, and inspire colleagues to be successful contributors to Merck’s global strategy.

Marvin moved to the area in 2009 and since then has been an active volunteer for several local nonprofits, including United Way, Elkton Area United Service, Rockingham County Boys & Girls Club and more. He resides in Waynesboro with his wife Cassandra and their three children, Tierra, Marvin III, and Addison.

Marvin became a DCCU volunteer in the role of Associate Director in March 2017 and is currently serving a one-year term as Director. He was a member of the Asset Liability Management Committee and is currently a member of the Governance Committee.

Jan P. Mangun

During the months of July and August, DCCU held a special credit card campaign that benefitted our members while also helping support local restaurants and the Blue Ridge Area Food Bank. Our Dine Out & Make a Difference campaign rewarded DCCU credit card holders with 4X rewards points or 4% cash back for making restaurant purchases. “Whether they chose to carry out, dine in, drive-thru, or have their meal delivered, their meal purchases helped support restaurants at a time when they needed it the most,” said Amanda Cashatt, DCCU’s Card Services Manager. “We were also excited for the opportunity to support the Blue Ridge Area Food Bank through this campaign.”

At the start of the campaign, DCCU committed to donate 1% of all restaurant purchases to the Blue Ridge Area Food Bank, where every $1 donated helps provide 4 meals. DCCU was pleased to donate $13,394.58 to the Food Bank as a result of our Dine Out & Make a Difference campaign, which will help provide over 53,000 meals for families right here in our community!

“The Blue Ridge Area Food Bank plays such a vital role in helping to alleviate hunger in our community,” Cashatt added. “We deeply appreciate how our members supported this campaign, which is remarkable especially in these challenging times.”

Food BankDonation

$13,394.58Meals

Provided

53,578

Columbus Day – Saturday, 10/10 & Monday, 10/12 Veterans Day – Wednesday, 11/11Thanksgiving – Thursday, 11/26 & Friday, 11/27Christmas Eve – Thursday, 12/24 close at 2 p.m. Christmas Day – Friday, 12/25 & Saturday, 12/26New Year’s Day 2021 – Friday, 1/1 & Saturday, 1/2

P.O. Box 1365Waynesboro, VA 22980

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DuPont Community Credit Union

Holiday Closings

Board of DirectorsEverett J. Campbell, Jr., ChairmanQ. Maurice Gresham, Vice ChairmanAngela M. Simonetti, SecretaryMichael P. Blinn, TreasurerTimothy M. Simmons, DirectorDrew Ellen Gogian, DirectorMarvin G. Copeland, Jr., DirectorJanet P. Mangun, Associate DirectorSteve F. Elkins, President/CEO

Supervisory CommitteeBruce F. Hamrick, ChairmanEugene F. Walker, SecretaryWesley B. Wampler, MemberJeff Miracle, Associate MemberRobin Ruleman, Associate Member

Governance CommitteeAngela M. SimonettiDrew Ellen GogianMarvin G. Copeland, Jr.Mary Louise Leake

Insured by NCUA. Membership required.

Contact UsP.O. Box 1365Waynesboro, VA 22980

540.946.3200 | 800.245.8085

dccu@mydccu.commydccu.com

ART – Audio Response Teller540.946.3200 x1 | 800.245.8085 x1

Lost or Stolen Debit/Credit CardsDebit 844.231.2220Credit 844.231.2221

HoursMonday – Thursday 9 a.m. – 5:30 p.m.Friday 9 a.m. – 6 p.m.Saturday 9 a.m. – Noon (drive up only)

Call CenterMonday – Friday 8 a.m. – 7 p.m.Saturday 9 a.m. – Noon

July 1, 2020 – September 30, 2020

Employee Spotlight

Years of Service

20 Years - Deborah Darcus

20 Years - Wanda Stepp

15 Years - Mark Topolosky

15 Years - Stephanie Hanna

15 Years - Meredith Lawhorne

10 Years - Cheryl Lawhorne

5 Years - Margaret Hersh

5 Years - Richard Freed

5 Years - Russell Rose

5 Years - Matthew Lunsford

Promotions

Candice Robinson

Solutions Officer

Lauren Jack

Retail Specialist

Tyler Spurlock

Retail Branch Manager

Alex Solan

Senior Member Advisor

Stephanie Crespo

Senior Member Advisor

Meredith Lawhorne

Mortgage Loan Underwriter

The Supervisory Committee is your member advocate.

Contact the Committee at P.O. Box 712, Waynesboro, VA 22980