fall catalog - charlotte ahec · equipment selection, presentation technique, and the proper use of...

FALL CATALOGJULY - DECEMBER 2014

Charlotte AHEC is a division of Carolinas HealthCare Systemand part of the NC AHEC (Area Health Education Center) Program.

North Carolina

AHECcreating a better state of healthCarolinas HealthCare System

AHEC Medical Library

Allied & Public Health Education

Behavioral Health Education

Care Management

Continuing Medical Education (CME)

Dental Education

Diversity Education

Health Careers (K-12)

Leadership Education

Medical Media

Nursing Education

Pharmacy Education

Quality Institute

AHEC Medical Library

Allied & Public Health Education

Behavioral Health Education

Care Management

Continuing Medical Education (CME)

Dental Education

Diversity Education

Health Careers (K-12)

Leadership Education

Medical Media

Nursing Education

Pharmacy Education

Quality Institute

“Charlotte AHEC helps drive our quality initiativesthrough their Medical Library, CE/CME,

and Medical Media resources.”

Derek Raghavan, MD, PhD, FACP, FRACP, FASCOPresident, Levine Cancer Institute,

Carolinas HealthCare System;Professor/Medicine, UNC School of Medicine, Charlotte Campus

AHEC AUDIO VISUAL & PHOTOGRAPHY

Charlotte AHEC Photography and Audio Visual Services is part of the Charlotte AHEC Medical Media Team located at the Center for Learning & Development. Charlotte AHEC has a photography studio, a video editing sound room and a wide variety of Audio Visual (AV) equipment that they use to serve all of the CHS facilities. Charlotte AHEC Photography and Audio Visual Services offer the following services for Carolinas HealthCare System:

• Studio, on-location and event photography • Location portraits, group and studio portraits • Clinical and surgical photography• Scanning services• Architectural photography and digital imaging• Video production, editing and duplication services• Schedules, distributes, and assembles audio visual equipment

as needed, for Charlotte AHEC and Carolinas HealthCare System• Provides technical support as needed, for computer laptop

presentations and data projectors, including room setup and hardware troubleshooting

• Supports Charlotte AHEC video conferencing• Provides training and consultation services regarding

equipment selection, presentation technique, and the proper use of audio visual equipment

• Audience Response System

Photography and AV Services can be easily scheduled by going to the Charlotte AHEC website www.charlotteahec.org or calling 704.512.6523.

AHEC MEDICAL MEDIACharlotte AHEC Medical Media Services include:

• Graphic design for presentation, publication, and education• Surgical, diagrammatic, and line art• Poster exhibits, page layout, and logo design• PowerPoint presentation design• Bar, line, pie, organizational, and flow charts• Tables and diagrams• Large-format printing, laminating, and mounting• Photographic quality printing

MEDICAL PHOTOGRAPHY

Charlotte AHEC offers a variety of photography services. This includes studio location photography, public relations, marketing and event photography. Photographers go onsite to capture environmental portraits, group and individual headshots. They are able to provide patient photography (studio and location), as well as surgical photography. The staff also covers architectural photography throughout CHS. Scanning from popular media and photo lab services are also offered.

www.charlotteahec.org

CHARLOTTE AHEC eLink

Charlotte AHEC eLink offers you the opportunity to view continuing education modules online. Charlotte AHEC eLink is a full scale e-learning tool and online meeting environment that offers educational opportunities to participants anytime learning is convenient. Visit our website.

Busy? Attend This Workshop Online!

WEBINARS

Check out our many Charlotte AHEC webinars for half day workshops.

AHEC CLASSROOMS

Charlotte AHEC puts on a variety of regional workshops. Please call AHEC’s main line if you would like to partner with us.

HEALTH CAREERS (K-12)

Through a Model State-Supported Grant, the Charlotte AHEC develops initiatives to educate all pre-college youth, with an emphasis on underrepresented minorities, and economically / educationally disadvantaged populations about health careers.

MyAHEC

MyAHEC is an online service of the North Carolina Area Health Education Centers (NC AHEC) Program providing personalized services and resources to North Carolina's healthcare professionals. MyAHEC combines resources from the nine NC AHEC regional offices and makes them available on a single website to a statewide audience. For more information: http://my.ncahec.net (See page 70)

Cover:Derek Raghavan, MD, PhD, FACP, FRACP, FASCOPresident, Levine Cancer Institute,Carolinas HealthCare System;Professor/Medicine, UNC School of Medicine,Charlotte Campus

Register online today at www.charlotteahec.org 1

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CHARLOTTE AHEC FALL CATALOGJuly – December 2014

Table of Contents

Charlotte AHEC Directory 2

General Information 4

Credit Information 5

Allied and Public Health Education 6

Behavioral Health Education 21

Care Management Education 37

Continuing Medical Education (CME) 41

Dental Education 49

Diversity Education 57

Health Careers (K-12) 61

Leadership Education 62

Medical Library 71

Nursing Education 73

Pharmacy Education 88

Quality Institute 92

Registration Form (Individual) 95

Registration Form (Team) 96

Directions to Charlotte AHEC are on the back inside cover and website.www.charlotteahec.org

Mailing Address - Charlotte AHECPO Box 32861

Charlotte, NC 28232704.512.6523

Administrative Offices - Charlotte AHEC5039 Airport Center ParkwayBuilding K (left side entrance)

Charlotte, NC 28208704.512.6523

AHEC Medical Library1000 Blythe Boulevard

Medical Education BuildingCharlotte, NC 28203

704.355.3129

Center for Learning and Development5039 Airport Center Parkway

Building KCharlotte, NC 28208

704.512.6523

2 Register online today at www.charlotteahec.org

AHEC Main Phone: 704.512.6523 Fax: 704.512.6561

CHARLOTTE AHEC DIRECTORYC

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Dr. Mary Hall 704.446.9252Chief Academic Officer, CHSMedical Director, Charlotte [email protected]

Nancy J. Cleary 704.512.6505Executive Director, Charlotte AHEC Fax: [email protected]

Christina Fisher 704.512.6556Project [email protected]

ADMINISTRATIONJoann Spaleta 704.512.6502Director, Leadership, eLink, Care Management &Dental [email protected]

Katie Curran 704.512.6541Asst. Director, Leadership [email protected]

Maria Vélez 704.512.6584Education [email protected]

Melanie Caughron 704.512.6573Medical Media [email protected]

John Lowder 704.512.7765Medical Media [email protected]

Tuan Nguyen 704.512.6059Medical Media [email protected]

Alison Rogers 704.512.6811Medical Media [email protected]

Susan Walker 704.512.6516Project [email protected]

LEADERSHIP, ELINK, CARE MANAGEMENT &DENTAL EDUCATION

FINANCE, AHEC LIBRARY, DESIGN, CORPCE

AHEC Main Phone: 704.512.6523 Fax: 704.512.6112AHEC Medical Library Main Phone: 704.355.3129

Charles R. Troutman 704.512.6500Director, Finance, AHEC Library, Design & [email protected]

Aaron Sexton 704.512.6080Asst. Director, Finance, Design & [email protected]

Alan Williams 704.355.5302Asst. Director, Medical [email protected]

Heather Zambrana 704.512.6506Accountant [email protected]

Bethel Knapp 704.512.6517Project [email protected]

Donna Bristol 704.512.4141Medical Media [email protected]

Angela Howell 704.512.6538Medical Media [email protected]

Renee Leonard 704.512.6630Medical Media [email protected]

Dr. Patricia White 704.304.7131Medical Consultant, [email protected]

Nick Vukovich 704.512.6508Education [email protected]

Carolyn Minnock 704.512.7587Director, [email protected]

Dr. Michael Ruhlen 704.667.7002Associate Medical Director, CMEVP/CMO [email protected]

Christie Voelker 704.512.7542Asst. Director, [email protected]

Melissa Bideau 704.512.6004Education [email protected]

Carrie Jackman-Hoyle 704.512.3720Education [email protected]

Jessica Dietrich 704.512.6519Project [email protected]

Jessica Rathke 704.512.6005Project [email protected]

Margo Ross 704.512.6056Project [email protected]

Tamara Tillman 704.512.6534Project [email protected]

CME

Josh Guffey 704.512.6527Associate Director, Pharmacy Education [email protected]

Sarah Ashcraft 704.512.6535Education [email protected]

PHARMACY EDUCATION


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May Cheung 704.512.6531Director, Nursing, Quality Institute, Health Careers &Diversity [email protected]

Katie Fitzpatrick 704.512.6579Nurse Education [email protected]

Laura Magennis 704.512.6204Nurse Education [email protected]

Paulina Crass 704.512.7592Education [email protected]

Sophia Moore-Dennis 704.512.6537Project [email protected]

Amanda Rogers 704.512.6038Project [email protected]

Dr. Laura Noonan 704.381.6872Medical Consultant, Quality ProgrammingDepartment of Pediatrics, [email protected]

Michelle Boyd 704.512.6530Asst. Director, Health Careers & Diversity Education [email protected]

Gabriela Staley 704.512.6596Education [email protected]

NURSING, QUALITY INSTITUTE, HEALTH CAREERS &DIVERSITY EDUCATION

Kelly Blasky 704.512.6529Director, Behavioral Health, Allied & Public Health [email protected]

Holly Blackman 704.512.6093Asst. Director, Behavioral Health, Allied & PublicHealth [email protected]

Vicki Derderian 704.512.6533Education [email protected]

Lisa Littlejohn 704.512.6243Education [email protected]

Jorge Rudko 704.512.6576Education [email protected]

Chanyne Cupil 704.512.6710Project [email protected]

BEHAVIORAL HEALTH, ALLIED & PUBLIC HEALTH EDUCATIONCaroline Axthelm 704.355.5227Medical [email protected]

Laura Leach 704.355.3875Medical [email protected]

Alia Nassri 704.355.4679Education [email protected]

Jennifer Sharpe 704.355.3873Project [email protected]

Fred Jones 704.512.7766Director, Medical [email protected]

Grayson Collins 704.512.6585Asst. Director, Medical [email protected]

Yonathan Ayalew 704.512.6617Medical Media [email protected]

Emily Barnes 704.512.7769Medical Media [email protected]

Andrew Cundiff 704.512.6513Medical Media [email protected]

David Passine 704.512.7768Medical Media [email protected]

Matt Sturge 704.512.6504Medical Media [email protected]

Christopher Tatta 704.512.7764Medical Media [email protected]

Rob West 704.512.6066Medical Media [email protected]

Katie Williams 704.512.6582Medical Media [email protected]

MEDICAL MEDIA

David Hainline 704.512.6671Director, HIT/REC & [email protected]

Laura Conner 704.512.6580Education [email protected]

Sigrid Smith 704.512.6619Education [email protected]

Erin Cloutier 704.512.6052Nurse Education [email protected]

Cathy Webb 704.512.6081Nurse Education [email protected]

Christina Fisher 704.512.6556Project [email protected]

HIT/REC & QUALITY


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AHEC GENERAL INFORMATION

Registration• Register online at www.charlotteahec.org• Registration form can be printed from the Charlotte AHEC website at www.charlotteahec.org• To ensure enrollment, pre-registration is strongly recommended by online submission• Telephone registration will not be accepted• The pre-registration deadline is 1 week prior to the workshop date• Participants are encouraged to register early• Walk-ins are accepted based on availability• Outstanding balances may affect your ability to register for future workshops

Cancellation Policy• Registrants canceling more than 2 weeks in advance of the workshop, a full credit will be given toward a future

Charlotte AHEC workshop. Refunds are subject to a $25 cancellation fee.• Registrants canceling between 2 weeks and up to 48 hours prior to the workshop will receive a 70% refund

(minimum $25) or full credit toward a future Charlotte AHEC workshop. • No refunds will be given for cancellations received less than 48 hours prior to the workshop.• No refunds or credits will be given for no-shows.• Substitutes are welcome (please notify us in advance of the workshop).• Cancellations must be made in writing (fax, mail, or email).

Certificates, Reprints and Transcripts• Completion of evaluation forms at the end of each workshop is required to receive a Continuing Education

certificate.• Transcripts of workshops attended cost $15 or you may create an account at my.ncahec.net to access your transcript

at no cost.

Inclement Weather• Participants may call Charlotte AHEC’s main number (704.512.6523) for a recorded message to verify workshop

status during inclement weather• Charlotte AHEC follows the Charlotte-Mecklenburg School System cancellation schedule

Payments• Payment must accompany registrations• Online registrations and payment by credit card are accepted at www.charlotteahec.orgOR• Registration forms and payment can also be mailed or faxed to: Charlotte AHEC Registrar PO Box 32861 Charlotte, NC 28232-2861 Fax Number: 704.512.6561

Americans with Disabilities Act (ADA) StatementCarolinas HealthCare System and the Charlotte Area Health Education Center (AHEC) are committed to equality of educational opportunity and do not discriminate against applicants, students or employees on the basis of race, color, religion, sex, national origin, age, disability or veteran’s status. If you require reasonable accommodations for a disability in order to participate fully in a continuing education activity, please call the contact person listed for the activity in which you will be attending no later than 2 days before the date of the activity or attach a note to your registration form stating your specific needs.


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AHEC CREDIT INFORMATION

Continuing Education Units (CEUs) StatementCharlotte AHEC has approved the activities in this catalog for Continuing Education Units (CEUs). No partial credit will be awarded.

Continuing Medical Education (CME) StatementsAccreditation Statement for Directly Sponsored Activities: The Carolinas Healthcare System is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Accreditation Statement for Jointly Sponsored Activities: This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of Carolinas HealthCare System and <name of joint sponsor(s)>. The Carolinas HealthCare System is accredited by the ACCME to provide continuing medical education for physicians. Credit Designation Statement: The Carolinas HealthCare System designates this educational activity for a maximum of <##> AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity. Policy on Faculty and Sponsor Disclosure: The Carolinas HealthCare System adheres to the ACCME Standards regarding industry support of continuing medical education. Disclosure of faculty and commercial support relationships, if any, will be made known at the activity.

North Carolina Academy of Dental HygieneThese courses have met the criteria of the Dental Hygiene Academy for Advanced Studies continuing education credits.

Academy of General Dentistry (AGD)The Charlotte AHEC is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 10/01/2012 to 09/30/2016. (Provider ID # 217248)

North Carolina License Renewal for Dentists & Dental HygienistsClinical patient care courses offered at Charlotte AHEC are acceptable for North Carolina License Renewal.

Mental Health Continuing Education Credit – (No partial credit awarded unless otherwise stated)National Board for Certified Counselors Credit (NBCC): Charlotte AHEC is an NBCC Approved Continuing Education Provider (ACEPTM) and may offer NBCC approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program. (Provider # 5096) Category A-NC Psychology Credit: Charlotte AHEC is an approved provider by the North Carolina Psychology Board and designates Contact Hours (Category A) for NC Psychologists. Substance Abuse Credit: Application may be made to the North Carolina Substance Abuse Professional Certification Board for either General Skill Building (GSB) Credit or Substance Abuse Specific (SS) Credit. North Carolina State Board of Examiners for Nursing Home Administrators: Application may be made to the NC State Board of Examiners for Nursing Home Administrators for continuing education contact hours. North Carolina Infant Toddler Personnel Certificate (ITPPC): Application may be made to the NC Division of Public Health for credit hours.

Nursing Continuing Education CreditCharlotte AHEC is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Pharmacy Continuing Education CreditThe University of North Carolina Eshelman School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. A statement of credit can be viewed and printed in CPE Monitor by all registrants upon completion and evaluation of these programs. To receive CE credit, attendance must be acknowledged upon arrival at the program. No partial credit will be awarded.

American College of Healthcare Executives (ACHE)Charlotte AHEC is an approved provider of Qualified Education credit with the American College of Healthcare Executives (ACHE) for our Leadership Education workshops. Participants who want the continuing education hours applied toward Qualified Education credit should indicate their attendance when submitting application to ACHE for advancement or recertification.

Physical Therapist / Physical Therapy Assistant Continuing Education CreditCharlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence.

International Association for Continuing Education and Training (IACET)Charlotte Area Health Education Center (AHEC) has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, the Charlotte AHEC has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of

good practice. As a result of their Authorized Provider accreditation status, Charlotte AHEC is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. (Provider ID # 5458080)


AHEC ALLIED & PUBLIC HEALTH EDUCATIONPassing the Test! CMA Prep (Certification Review)

Date Continuous Online Curriculum

Time Online, Self-paced Note: You will have one month from the day of registration to complete the course.

Target AudienceCurrent and graduating medical assistants wishing to certify or re-certify through examination

DescriptionThis 3-module workshop will allow current and graduating medical assistants to prepare for certification examination with the AAMA through review of learned psychomotor, affective, and cognitive domains. Students will review competencies learned in the three areas of the examination: clinical, administration, and general. Utilizing the AAMA recommended content outline, students will review each section of the exam material through exercises, discussion, and pre-test.

ObjectivesUpon completion of the course, students will:

• Demonstrate correct use of medical terminology• Recall body systems, including structures and

functions as well as pathologies• Define, compare, and contrast defense mechanisms,

human behavior and life stages• List communication components including verbal and

non-verbal communication, telephone etiquette and patient interviewing techniques.

• Describe Scope of Practice along with legal and ethical issues pertaining to medical field

• Compare and contrast bookkeeping and accounting procedures

• Demonstrate scheduling procedures, maintaining patient accounts and insurance/billing procedures

• Correlate proper coding with correct diagnosis and procedures

• Demonstrate clinical duties including vital signs, patient intake and history, injections, ECG, and various other clinical and laboratory competencies

• Be prepared to test on subject material that include administrative and clinical procedures; anatomy and physiology; medical terminology; healthcare law and ethics; and laboratory procedures

Instructor Melanie Moore, BA, CMA, (AAMA) Medical Assisting Instructor Central Piedmont Community College

Credits 0.3 CEUs / 3.0 Contact Hours

Fee $60.00 Registration

Contact Vicki Derderian, Education Specialist 704.512.6533

Event # 42467

Medical Terminology Made Easy!

Date Continuous Online Curriculum

Time Online, Self-paced

Target AudienceCertified medical assistants, Registrars, Medical Records personnel, Coders, Telehealth professionals, and anyone interested in gaining a basic knowledge of medical language

Description This online workshop will teach you a method for dividing medical terms into smaller word parts to help you determine their meaning. Chapter quizzes, spelling exercises and other activities will be used to help you learn to define, spell and pronounce medical terms correctly and to use them appropriately. No more wondering about what angioplasty, cholecystectomy, or colostomy mean. When you finish this course, you’ll know exactly what those and many other terms mean, how to spell them, and how to pronounce them!

Requirements: You will be expected to earn a grade of 70% or higher on the final exam to receive credit for this course. The curriculum must be completed within 3 months of receiving your textbook.

This program has been approved for 18 continuing education unit(s) for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA).

Objectives• Identify word parts• Spell medical terms and word parts accurately• Pronounce medical terms correctly• Identify common medical terms associated with

healthcare

Instructor Julie Cooper, FACHE, MA, LPC, NCC Director, Psychiatric Services CMC-Northeast

Credits 2.0 CEUs / 20.0 Contact Hours / 18 AHIMA

This program has been approved for 18 continuing education units for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA).

Fee $200.00 (includes textbook)

Contact Holly Blackman, Assistant Director 704.512.6093

Event # 42222

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NAffordable Care Act Questions Answered:Toolkit for Providers

Time Online, Self-paced

Target AudienceAny healthcare professional interested in learning more about the Affordable Care Act

DescriptionThis series of modules cover the following areas: participation in the plans and what plans are available; general eligibility requirements; providers navigating the billing process; group-specific sections of the ACA; changes in Medicaid and the ACA; public health provisions. There also is a Toolkit for Providers that is included in each of the modules that will offer easy-to-use action steps and talking points that can be used in the patient are setting; resources for a wide array of healthcare providers serving everyone from the previously insured to undocumented immigrants

Objectives Participants will find answers to the following questions by participating in this online module series:

• What is the Affordable Care Act, and how will it impact practices?

• What should I tell patients about the Act and how can my practice help them with enrollment?

• Where can my patients turn if they need assistance?• How will the ACA impact specific groups like youth,

elderly, immigrants?• How has Medicaid changed due to the ACA?

Instructors Various

Credits Continuing Education Units (CEUs) / Contact Hours vary depending upon module

Contact Holly Blackman, Assistant Director 704.512.6093

Spanish for the Radiology Healthcare Professional

Date Tuesday, August 19, 2014

Time 5:00 pm – 8:15 pm

Registration 4:30 pm

Location Center for Learning and Development, Building K

Target AudienceHealthcare professionals caring for Spanish speaking patients and their families in a radiology environment.

Description This class is designed to provide training and practice of terminology and phrases used by the radiology professional in an effort to enhance communication when working with Latino patients and their families.

Objectives• Correctly pronounce basic Spanish words• Describe and discuss cultural differences between

Hispanics/Latinos and other Americans concerning healthcare

• Create a foundation of vocabulary and basic terminology and phrases as related to the radiology setting

• Direct patients in various positions using polite Spanish commands

Instructor Jorge Rudko, Education Specialist


Application for credit will be made to the American Society of Radiologic Technologists (ASRT) for Category A continuing education credit

Fee $95.00 Pre-Registration (Before August 12) $110.00 Registration

Contact Jorge Rudko, Education Specialist 704.512.6576

Event # 43710


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Date Wednesday, September 17, 2014

Time 5:00 pm – 8:15 pm



Target AudienceCertified Medical Assistants and any other interested healthcare professional

DescriptionParticipants will discuss issues patients face with management of chronic disease and how to properly and effectively teach them to care for themselves at home. Techniques for diabetes and asthma management as well as cardiovascular care and weight management will be covered and will include nutrition, exercise, and personalized health plans. Other topics will include pain management, cancer, mental health disorders, and autoimmune disorders.

ObjectivesUpon completion of this course, students will:

• Recognize various pathologies that contribute to chronic disease

• Discuss predisposing factors that contribute to pathologies, health, and management of chronic disease

• Recall nutritional deficiencies and excesses and how they facilitate chronic diseases

• List etiology and symptoms of various chronic diseases• Develop and implement planning for management of

disorders• Formulate nutritional value of various food items and

demonstrate how to educate patients on nutritional content and reading labels

• Demonstrate how to calculate BMI• Recognize various health barriers that contribute to

noncompliance• Discuss the mind’s connection with health and disease

as well as environmental influences• Discuss differing treatments for health issues and

chronic disease• List community resources for different chronic disease

management and advocacy• Demonstrate proper educational techniques for

instructing patients on home care and management of diseases

Instructor Melanie Moore, BA, CMA, (AAMA) Medical Assisting Instructor Central Piedmont Community College


Fee $95.00 Pre-Registration (Before Sept. 10) $110.00 Registration Dinner Provided


Event # 43711

Parkinson’s and Adapted Tango


Time 9:00 am – 4:30 pm

Registration 8:30 am


Target AudienceThis program is appropriate for health professionals who are already familiar with older adults with sensory and motor impairments (PD included). This comprises Clinicians, Physical Therapists, Occupational Therapists, Trainers, Dance/Fitness Instructors, and any other interested healthcare professional.

DescriptionWhile the mechanisms by which tango conveys benefit are not fully understood, Argentine tango steps, patterns, music and partnering may address specific impairments associated with movement disorders. These include balance problems, slowness of movement, stride-length and gait speed regulation, turning, freezing of gait, multi-tasking and movement initiation.

Objectives• Learn about motor and sensory impairments of

older adults with movement disorders and learn fall detection and prevention techniques.

• Learn about and understand the theory behind the sections of the Adapted Tango class (greeting & warm-up, rhythmic entrainment, partnering enhancement, new steps of the day, amalgamating patterns & closing/cool-down).

• Learn Adapted Tango syllabus elements comprising of six unique lessons.

• Gain skills and a knowledge base for conducting fun, interesting, and safe Adapted Tango classes for older individuals with movement impairments, and those with PD.

Instructors Madeleine Hackney, PhD Daniel Arredondo, Tango Instructor


NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers.

Fee $125.00 Pre-Registration (Before Sept. 10) $140.00 Registration Breakfast & Lunch Provided


Event # 43712


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Dates Friday, September 19, 2014 & Saturday, September 20, 2014 Must attend both days to receive credit.

Time 8:00 am – 5:00 pm (both days)



Target AudiencePhysical Therapists, Physical Therapy Assistants

DescriptionThis program is designed for people interested in or involved with clinical education, including clinical instructors (CIs), center coordinators of clinical education (CCCEs), academic coordinators/directors of clinical education (ACCEs/DCEs) and academic faculty, and is recognized by the American Physical Therapy Association (APTA) as a Clinical Instructor Education and Credentialing Program (CIECP).

The program is divided into two distinct parts:1. CI Education Program via an interactive didactic course

format that is appropriate to all clinical educators, and2. Assessment Center (credentialing) of curricula

outcomes through six simulated situations available ONLY to Physical Therapists and Physical Therapist Assistants

These components are used together to first provide, and then assess, the knowledge and skill identified as essential for CIs. Only Credentialed Clinical Trainers recognized by APTA can conduct CIECPs.

Instructor Johanna Janssen, PT, EdD Director of Clinical Education Elon University Physical Therapy Education


Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence.


Contact Chanyne Cupil, Project Coordinator 704.512.6710

Event # 43713

PLEASE NOTE - THE FOLLOWING IS REQUIRED:As part of the registration process, the participant must submit their Dossier or the registration will not be complete.

Dossier can be emailed to:[email protected] or mailed to Charlotte AHEC, P.O. Box 32861, Charlotte, NC, 28232 to the attention of Chanyne Cupil.

Visit the Charlotte AHEC website for a list of objectives.

Resolving Shoulder Impairments and Improving Function (a Neuro-IFRAH® Course Originated by Waleed Al-Oboudi) (2-Day Workshop)

Dates Friday, September 19, 2014 & Saturday, September 20, 2014




Target AudiencePhysical Therapists, Physical Therapy Assistants, OccupationalTherapists, Occupational Therapy Assistants

DescriptionThis two-day course is specifically designed for OTs and PTs who work with adult stroke and brain injury patients. This course will cover topics related to upper extremity management, emphasizing resolving shoulder impairments and recovering function. *Upon successful completion of the course, participants will be NEURO-IFRAH Trained®.

***Participants must attend both days from 8:15 am to 5:00 pm in order to receive credit***(No partial credit will be given).

Objectives• Identify principles of management handling guidelines

and concepts related to the challenge of maximizing functional outcomes as related to upper extremity function.

• Identify basic components of normal movements as related to upper extremity function and characteristics of use and components of normal movement.

• Identify handling techniques to resolve mobility problems and pain.

• Integrate concepts related to normal movement, principles of management, general areas of function and handling, techniques as related to the upper extremity in ADL’s.

Instructors Shannon Cobb, MSPT, CBIS Neuro-IFRAH Instructor® Hilary Dorinson, MA, OTR/L Neuro-IFRAH Instructor®

Credits 14.0 Contact Hours / 1.4 CEUs

Charlotte AHEC, as part of the NC AHEC System, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence.

Request for preapproval has been submitted to the North Carolina Board of Occupational Therapy.



Event # 43734


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Date Tuesday, September 23, 2014

Time 5:00 pm – 7:00 pm


Location Online via webinar

Target AudienceSleep Technologists, Respiratory Therapists and any other interested healthcare professionals

DescriptionSleep-Related Breathing Disorders include central sleep apnea, obstructive sleep apnea, and hypoventilation/hypoxemic syndromes. This presentation describes and differentiates these common sleep disorders. Topics include symptoms, pathophysiology, diagnostic criteria, treatment options, and preventative measures.

Objectives• Provide an overview of normal human sleep• Define sleep quality• Define and differentiate sleep-related breathing

disorders• Discuss treatment options and preventative measures

for sleep-related breathing disorders

Instructor Mary Ellen Wells, PhD, RPSGT, REEG T, RNCS T Director and Assistant Professor, Neurodiagnostics and Sleep Science University of North Carolina at Chapel Hill and University of North Carolina at Charlotte UNC School of Medicine


Application has been made to the American Association of Respiratory Care (AARC) for continuing education contact hours for respiratory therapists.

Fee $85.00 Pre-Registration (Before Sept. 16) $110.00 Registration


Event # 43714

Exclusive Breastfeeding: Two Approaches to Help Hospitals & Parents Reach Their Goals

Dates Thursday, September 25, 2014 (Stanly County)

Monday, October 20, 2014 (Cleveland County)

Time 9:00 am – 12:15 pm (Both Days)

Locations Stanly Regional Medical Center 301 Yadkin St, Albemarle, NC 28001

Cleveland County Health Department 315 East Grover Street Shelby, NC 28150

Target AudienceAny health care workers who interact with women, infants, and children.

DescriptionParticipants will learn to use two evidence-based approaches to support exclusive breastfeeding. Through lecture, video, group discussion, and hands-on activities, participants will explore Biological Nurturing and Normal Baby Behavior.

Objectives• Describe normal baby behavioral states• Differentiate between inborn and learned behaviors of

mothers and babies• Describe Laid-Back breastfeeding• Explain how mothers can take the lead to feed babies

in sleep states• List 3 key differences between Laid-Back breatsfeeding

and Skin-to-Skin

Instructor Margaret E. Davis, RD, IBCLC, RLC WIC Region III Breastfeeding Coordinator


The North Carolina AHEC Program, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. Application for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) credit has been filed.

Application for CERPs has been submitted to the International Board of Lactation Consultant Examiners.

Fee $85.00 Pre-Registration (Before Sept. 18 – Stanly & before October 13 for Cleveland) $100.00 Registration


Event # 43715 (September 25) 43716 (October 20)


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N29th Annual Mid-Atlantic Society for Parenteral and Enteral Nutrition (MASPEN) Conference

Date Friday, October 3, 2014

Time 9:00 am – 5:00 pm



Target AudienceRegistered dietitians, nutritionists, pharmacists, nurses, physicians and all other health professionals interested in nutrition support

DescriptionPlease join us for the 29th Annual Conference! Our new one-day format focuses on scientific, evidence-based practices related to nutrition support for adult and pediatric patients in both acute and home care settings.

Objectives• Describe methods to assess energy expenditure and

develop an energy goal for a critically ill obese patient using evidence-based guidelines.

• Identify methods to prevent catheter-associated blood stream infections in patients receiving parenteral nutrition.

• Identify nutrition interventions to promote wound healing.

• Describe how the new global design standard enteral feeding tube connectors will avoid misconnections and improve patient safety.

• List the components of nutrition-focused physical exam.

Instructors Multiple

Credits 0.65 CEUs / 6.5 Contact Hours / 6.5 CNE Contact Hours

Note: Partial Credit will NOT be awarded.

Application will be made to the Commission on Dietetic Registration for Continuing Professional Education (CPE) credit. This activity is eligible for 6.5 ACPE credit hours through the University of North Carolina Eshelman School of Pharmacy, accredited by the Accreditation Council of Pharmacy Education (ACPE) as a provider of continuing education. See the CPE brochure via the Charlotte AHEC website for specific details.



Event # 43717

Emotional Intelligence: Discover Your Style

Date Tuesday, October 7, 2014

Time 9:00 am – 4:30 pm



Target AudienceHealth Educators, public health professionals, case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals

DescriptionThis introductory class will provide a foundation for a basic understanding of Emotional Intelligence using The Enneagram Approach™. Through descriptions of the nine different personality styles, this course will provide an overview of the personality styles, including motivations, strengths and challenges. Movie clips will be used to illustrate each style. Practical applications for leaders and providers in the healthcare setting will be discussed. Participants will discover their emotional intelligence style and gain insights into the diverse perspectives of their coworkers, patients and clients. Improving emotional intelligence will result in a better working environment, reduce conflict and improve your personal and professional relationships. The Essential Enneagram written by Dr. David Daniels, MD, clinical professor of psychiatry and behavioral sciences of the Stanford Medical School will be provided to attendees. An online test will be made available to participants to allow them to identify and explore their Enneagram Style in preparation for the workshop.

Instructor Anne Geary, IEA – Accredited Teacher


The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted for the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 6.0 hours total Category I continuing education contact hours.

Fee $140.00 Pre-Registration (Before October 1) $165.00 Registration Registration fee includes Book! Breakfast & Lunch Provided


Event # 43718



Fluency Disorders: Stuttering & Cluttering


Time 1:00 pm – 4:15 pm



Target AudienceSpeech Language Pathologists working in schools, hospitals or private practice

Objectives• Describe the difference between fluency, disfluency,

and stuttering.• Compare and contrast the core and secondary

behaviors associated with developmental stuttering, acquired stuttering, and cluttering.

• Identify assessment and intervention protocols commonly used with children and adults who stutter or clutter and their families.

• Discuss the effects stuttering and cluttering can cause with the learning of literacy strategies

Instructor Lynn Fox, MA, MEd, CCC-SLP Assistant Clinical Professor/ Speech-Language Pathologist University of North Carolina at Chapel Hill


Fee $85.00 Pre-Registration (Before October 7) $100.00 Registration Snacks Provided


Event # 43719

Radiation: Dosage, Thresholds and Abnormal Scans

Date Thursday, October 22, 2014

Time 5:00 pm – 8:15 pm



Target AudienceRadiologic science professionals and other interested healthcare professionals

DescriptionParticipants will learn to use two evidence-based approaches to support exclusive breastfeeding. Through lecture, video, group discussion, and hands-on activities, participants will explore Biological Nurturing and Normal Baby Behavior.

Objectives• Discuss how to explain dosage to patients• Explain why it is important to do low dose scans• Define CTDI thresholds• Describe the thresholds in detail• Identify anatomy abnormalities• Determine when to and when not to shield• Recognize motion on a scan• Describe when to use CT, MRI or Ultrasound

Instructors Various


Application will be made to the American Society of Radiologic Technologists (ASRT) for Category A continuing education credit.

Fee $95.00 Pre-Registration (Before October 15) $110.00 Registration Dinner Provided


Event # 43720

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2014 Brain Injury Association of North Carolina Conference TBI Treatment: Beyond the Brain


Time 9:00 am – 4:30 pm


Location Carolinas Medical Center Northeast, Hamrick Theatre, Concord, NC

Target AudienceSpeech Language Pathologist, Physical Therapist, Occupational Therapist, Recreational Therapist, Neuropsychologists, Psychologists, Athletic Trainers, Counselors, Social Workers, Nurses, and Case Managers

DescriptionTraumatic brain injury (TBI) is a major public health issue that has devastating consequences for the people who sustain a brain injury and their families. TBI often presents with complex and difficult to manage sequelae that requires expertise across multiple disciplines to accurately diagnose and treat. This conference offers presentations by experts who will address issues related to individualized treatment for specific disorders as part of a total treatment plan that can help patients with TBI to live healthy, independent and satisfying lives.


Credits 0.6 CEUs / 6.0 Clock Hours NBCC / 6.0 Contact Hours of (Category A) North Carolina Psychologists / 6.0 Continuing Nursing Education Contact Hours


Request for preapproval has been submitted to the NC Board of Occupational Therapy

Fee $175.00 Pre-Registration (Before Sept. 24) $195.00 Registration $100.00 Student Rate (for full-time students --must show student ID day of conference when signing in.) Breakfast & Lunch Provided


Event # 43660


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NComplex Feeding Disorders: NICU, EI, Home

Dates Friday, October 24, 2014 & Saturday, October 25, 2014

Time 8:00 am – 5:00 pm (Day 1) 8:00 am – 4:00 pm (Day 2) (Must attend both days to receive credit)



Target AudienceSpeech Language Pathologist, Physical Therapist, Occupational Therapist, Social Workers, Nurses, and Case Managers

DescriptionComplex Feeding Disorders: NICU, EI, Home: This workshop will provide strategies to promote successful feeding for infants in the NICU, infants who are NICU graduates and infants in EI who have medically complicated histories. Participants will develop strong skills in interpreting case histories and how to use this knowledge to implement change in the feeding environment, learn red flags identifying potential feeding and swallowing disorders, learn how to develop a treatment course to prevent and treat these disorders. Focus will be placed on direct treatment strategies, nutritional changes, and utilizing the medical team to effectively result in positive feeding changes.

Objectives• Develop strong skills in interpreting case histories

including red flags indicative of feeding disorders in infancy.

• Learn how to use the current knowledge of the etiology of the feeding disorder to implement changes in the feeding environment.

• Develop a treatment course to prevent and treat feeding and swallowing disorders in infants.

• Implement direct treatment strategies, nutritional changes, and medical team collaboration into current caseloads.

Instructor Amy Kageals, MS, CCC-SLP

Credits 1.4 CEUs / 14 Contact Hours


Request for pre-approval has been submitted to the North Carolina Board of Occupational Therapy

Fee $250.00 Pre-Registration (Before Oct. 17) $265.00 Registration Breakfast & Lunch Provided (Both Days)


Event # 43721


Sports Nutrition 101 and More

Date Monday, November 3, 2014

Time 8:30 am – 11:45 am



Target AudiencePhysical Therapist, Occupational Therapist, Recreational Therapist, Athletic Trainers and other interested healthcare professionals

DescriptionThis class will provide participants with an overview of “Basic Nutrition”, how to eat and when (Nutritional Timing). It will also include information on pre/post sports event recovery and hydration. Additionally, it will provide a detailed look at nutritional myths and supplements.

Objectives• Understand the basics of nutritional timing• Describe the recovery and hydration process for pre/

post sports events• Discuss nutritional myths verses nutritional facts• Understand the role of supplements in sports nutrition

Instructor Chip Sigmon, CSCS*D, USAW, CFMT Fitness/Wellness Coordinator, Europa Sports Products



Fee $85.00 Pre-Registration (Before Oct. 27) $100.00 Registration


Event # 43722

Radiology: Is Your Patient Safe in Your Department?


Time 5:00 pm – 8:30 pm



Target AudienceRadiologic Science Professionals, Nurses, Practice Managers, Regulatory Officers, and all other interested healthcare professionals

DescriptionRecognize the most common situations that contribute to patient injury and mismanagement in radiology.Acquire knowledge and techniques related to patient assessment to reduce patient injury and mismanagement.Utilize Practice Standards and Codes of Ethics as guides to safe medical imaging practices.

Instructor Joy J. Renner, MA, RT (R) The University of North Carolina at Chapel Hill Division of Radiologic Science Department of Allied Health Sciences

Credits 0.35 CEUs / 3.5 Contact Hours Credit is approved from the American Society of Radiologic Technologists (ASRT) for Category A continuing education credit.

Fee $95.00 Pre-Registration (Before Oct. 27) $110.00 Registration Dinner Provided


Event # 43723

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CMAs: Stick it to ‘em! Learning to Correctly Calculate Dosage and Medication


Time 5:00 pm – 8:15 pm


Location Center for Learning and Development, Building K OR Webinar Option

Target Audience Certified Medical Assistants, Medical Assistants, and all other interested healthcare professionals

DescriptionTaking vitals and calculating dosage is crucial to patient health and can drastically affect recovery time. Join us for a review in dosage calculations and common medications to reduce or eliminate errors. We will also discuss the importance of accuracy in calculating medications so physicians can prescribe correct medications to patients. Hone your skills to ensure you are efficient and effective with every patient.

Objectives • Discuss importance of accuracy in calculating

medications• Practice calculating dosage medication• Demonstrate the “seven rights” for medication

administration • Identify sources of medication errors that impact

patient safety • Discuss differences of dosage and effects on patient

care • Practice reading medication labels and calculating

dosages • Describe common medications prescribed and actions

on the body • Answer questions often found on CMA medication

exams

Instructor Catherine Flores, BHS, CMA (AAMA), MLT (ASCP)


Fee $95.00 Pre-Registration (Before Oct. 27) $110.00 Registration Dinner Provided


Event # 43724

Advanced Rehab Interventions for Breast Cancer Patients

Date Wednesday, November 5, 2014

Time 1:00 pm – 5:15 pm



Target AudiencePhysical Therapists and Physical Therapist Assistants, occupational therapists, certified occupational therapy assistants, and all other interested healthcare professionals

Description We will examine an algorithm for addressing the following issues commonly seen in breast cancer patients.

Objectives• Discuss evaluation and Treatment of Scapular function • Describe impact of surgery, reconstruction and

Radiation on scapular and abdominal wall function• Explain axillary web syndrome what it is and how to

treat it.• Describe node assessment: Scar tissue, radiation

fibrosis or concern for new metastasis• Discuss care for the metastatic breast cancer patient• Describe Long term /late onset side effects of

chemotherapy and radiation treatment• Review case studies• Examine literature review

Instructors Christina L. Holladay, PT, DPT, MA, WCS, CLT-LANA, CSCS Board Certified Specialist in Women’s Health Physical Therapy Certified Lymphedema Therpaist Duke University Medical Center

Lisa Massa PT, WCS , CLT



Request for pre-approval has been submitted to the North Carolina Board of Occupational Therapy



Event # 43725

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NBusy? Attend This Workshop Online!


Navigating the Grant Writing Process


Time 9:00 am – 4:30 pm



Target AudienceCase managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clergy, clinicians, nurses, health and human service practitioners, parents, and other interested persons and health care professionals.

Description• When it comes to writing a grant … • What is the process and what are the basic elements

(e.g., letter of intent, goals versus objectives, budget, etc.)?

• What are the “common mistakes” associated with grant writing? And, how may they be prevented?

• What is the “lingo”—e.g., RFP, RFA, PA, etc.? • Where do you go to seek grant availability and funding

opportunities?

All grant seekers, regardless of their specialty, must develop a basic understanding and awareness of grant writing, particularly as it intersects with their educational and professional endeavors. This course will present a blueprint for the grant writing process and prepare you to successfully write your grant.

Instructors Various


Fee $125.00 Pre-Registration (Before Oct. 30) $140.00 Registration Breakfast & Lunch Provided


Event # 43733

Health Coaching 1

Date Friday, November 7, 2014

Time 1:30 pm – 4:45 pm



Target Audienceinterested healthcare professionals

Description Health coaching is a collaborative and personalized program that focuses on improving a patient or client’s health and wellness. The goal of health coaching is to reinforce an individual’s capacity to achieve short and long-term health goals. Health coaches interact with clients or patients one-on-one or within small groups. Health coaching can be done face-to-face, by telephone, instant messenger, email or with an online journal. This workshop will demonstrate how health coaching can impact a person’s health and wellness, teach you to identify perceived barriers, and help you encourage clients and patients to make behavioral changes that will ultimately improve their quality of life.

Objectives• Define and differentiate types of health coaching

within a variety of contexts• Review the qualities needed to be an effective health

coach• Discuss the future need for health coaches within

healthcare reform• Introduce the Transtheoretical Model (TTM) approach

to health and wellness coaching• Identify effective communication techniques used in

health coaching with an emphasis on Motivational Interviewing (MI)

Instructor Gary R. Uremovich, DMin, MPAS, CHC, PA-C






Event # 43726

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Evaluating Patient Literature through a Health Literacy Lens


Time 9:00 am – 12:15 pm



Target AudienceAny interested healthcare professional

DescriptionPatient access to healthcare is changing, so we must too. As we take a fresh look at the patient-centered home and the changing demographics of our patient populations, let’s also review our patient literature to ensure the language, images, and focus is relevant, timely, and manageable to encourage patient compliance and better outcomes through self-care/preventative health education.

Objectives• Explore the relationship between health literacy and

health outcomes• Edit and review documents using the Patient

Education Materials Assessment Tool for Printable Materials (PEMAT)

• Analyze patient and provider materials based on target audience

• Discuss case study examples of patient outcomes and how patient materials hindered or helped with patient self-care management

Instructors Holly Blackman, MEd Kelly Blasky, MPH Vicki Derderian, BS



Fee $85.00 Pre-Registration (Before Nov. 3) $100.00 Registration Breakfast Provided


Event # 43727

Biological Nurturing: Putting Evidence into Practice


Time 9:00 am – 4:00 pm



Target AudienceRNs, Midwives, Lactation Consultants, Dietitians/Nutritionists, Physicians, Doulas, and other healthcare professionals, including community volunteers and Breastfeeding Peer Counselors seeking to enhance their knowledge base and effectiveness in breastfeeding support.

DescriptionSuzanne Colson is a midwife with over 35 years experience supporting breastfeeding mothers. She won the Royal College of Nursing Akinsanya Award for her PhD thesis examining the mechanisms of Biological Nurturing, a neurobehavioral approach to breastfeeding initiation. Suzanne is co-founder of The Nurturing Project (an organization created to disseminate biological nurturing research), an Akinsanya Scholar 2006, a member of the LLL panel of professional advisors in the UK and France and an honorary senior lecturer at Canterbury Christ Church University. Suzanne is the author of numerous articles, research papers, a book and three DVDs. Retired from active midwifery practice, she lectures widely across the world. For more information see: www.biologicalnurturing.com

Visit the Charlotte AHEC for a list of objectives. www.charlotteahec.org

Instructor Suzanne Colson, PhD


Application for CERPs has been submitted to the International Board of Lactation Consultant Examiners.

Application will be made to the Commission on Dietetic Registration for Continuing Professional Education (CPE) credit.

Fee $130.00 Pre-Registration (Before Nov. 10) $145.00 Registration


Event # 43728

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Overview of Mental Illness for Human Services Professionals


Time 9:30 am – 3:30 pm



Target AudienceAll human service and healthcare professionals

DescriptionHuman service and healthcare professionals have a great deal of contact with patients and provide personal care in a variety of ways. In addition they are often responsible for observing and reporting how patients respond to the care that is being given. This workshop is designed to provide a basic overview and understanding of the signs and symptoms of mood disorders, sleep disorders, suicide and personality disorders. A combination of video vignettes, case study activities and discussion will be used to increase awareness and therapeutic responses to patients in your care.

Objectives• Understand signs and symptoms of various mental

health disorders and mental illnesses• Demonstrate a therapeutic response to patient

statements and behaviors

Instructor Lisa Littlejohn, MBA, MA, NCC, LPCA



Fee $125 Pre-Registration (Before November 10) $140 Registration Breakfast & Lunch Provided


Event # 43729

Advanced Health Coaching

Date Thursday, November 20, 2014

Time 1:30 pm – 4:45 pm



Target AudienceAll interested healthcare professionals

Description This is a continuation of the themes arising from the Health Coaching I workshop. Health coaching is a collaborative and personalized program that focuses on improving a patient or client’s health and wellness. The goal of health coaching is to reinforce an individual’s capacity to achieve short and long-term health goals. This program will demonstrate specific communication techniques that are effective in assisting clients to succeed in behavioral change. Attendees will also discover local, web-based, as well as national tools to help clients and / or patients discover realistic goals.

Objectives• Review the premises of the Transtheoretical Model

(TTM) approach to health and wellness coaching• Clarify various communication techniques useful in

Motivational Interviewing (MI)• Identify the four guiding principles of behavior change

useful to Health Coaches• Recognize the 10 processes of change foundational to

MI• Work through scenarios in which Health Coaching

skills are demonstrated• Review the resources available for Health

Instructor Gary R. Uremovich, DMin, MPAS, CHC, PA-C




Fee $85.00 Pre-Registration (Before Nov. 13) $100.00 Registration


Event # 43730

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Cultural Competency with Children and Adolescents

Date Friday, December 5, 2014

Time 9:00 am – 4:30 pm



Target AudienceChild therapists, family therapists, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, all other interested mental health professionals and healthcare professionals

Description When we think of cultural competency, we often limit ourselves to notions of being respectful of adults from different ethnic groups. Moreover, we measure successful outcomes in terms of reducing health disparities between ethnic groups. While ethnicity is a core aspect of cultural competency, we must broaden our conceptualizations to include not only respect, but also deeper understanding and connection; not only for adults, but also for children and adolescents; not only by ethnicity, but also by socioeconomic class, gender, faith, sexuality, and other categories of difference. In this workshop, we will explore strategies for using cultural competency as a means for understanding the impact of our own cultural narratives on our therapeutic role. Dr. Armstrong will utilize a combination of didactic material, personal reflection, experiential exercises, and group discussion to assist participants in embracing a deeper level of cultural competency, not only to benefit the clients we serve, but also to expand our own identity and humanity.

Objectives• Describe traditional barriers and innovative bridges to

achieving cultural competency• Identify consistent particularities of different cultural

groups without succumbing to overgeneralizations• Reflect on their own narratives of cultural difference• Explore major evidence-based strategies for culturally

competent interventions with families

Instructor Tonya Armstrong, PhD, MTS The Armstrong Center for Hope

Credits 0.6 CEUs / 6.0 Clock Hours NBCC / 6.0 Contact Hours of (Category A) North Carolina Psychologists

Fee $125.00 Pre-Registration (Before Nov. 28) $140.00 Registration Breakfast & Lunch Provided

Contact Lisa Littlejohn, Education Specialist 704.512.6243

Event # 43508

The Enneagram Approach™ Panels

Date Wednesday, December 10, 2014

Time 9:00 am – 4:30 pm



Target AudienceHealth Educators, public health professionals, case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals

DescriptionNo previous experience with the Enneagram necessary to attend this workshop. The Enneagram Approach™ integrates the psychological, somatic and spiritual aspects of a human being. This course uses a method called Panel Interviews to bring the Enneagram alive. Through personal narrative, representatives of each Enneagram Type reveal distinct core motivations and patterns of feeling, thinking and behaving. The Essential Enneagram written by Dr. David Daniels, MD, clinical professor of psychiatry and behavioral sciences of the Stanford Medical School will be provided to attendees. An online test will be made available to participants to allow them to identify and explore their Enneagram Type in preparation for the workshop.

Instructors Anne Geary, IEA – Accredited Teacher Linda Combs-Shepard, PhD



Fee $125.00 Pre-Registration (Before Dec. 3) $140.00 Registration Registration Fee Includes Book! Breakfast & Lunch Provided


Event # 43669


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The Link Between Nutrition & Cancer


Time 9:00 am – 12:15 pm



Target AudienceRegistered dietitians, nutritionists, medical researchers, and any other interested healthcare providers

Instructor Steve Hursting, PhD


An application will be submitted to the Commission on Dietetic Registration

Fee $85.00 Pre-Registration (Before December 3) $100.00 Registration


Event # 43731

Visit the Charlotte AHEC website for more information about this workshop! www.charlotteahec.org

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N Is YOUR Office Prepared for a Radiation Inspection?

Date Tuesday, December 16, 2014

Time 4:00 pm – 7:30 pm



Target AudienceRadiologic science professionals, nurses, practice managers, regulatory officers, and all other interested healthcare professionals

DescriptionThis program is designed to help your facility prepare for an x-ray inspection from Radiation Protection. You will learn about requirements for radiation safety programs, the most common violations, and how to avoid those violations.

Instructor Regina Kissinger, RT, (R), (M) NC Department of Health and Human Services Radiation Protection Section – Division of Health Service Regulation


Application for credit will be made to the American Society of Radiologic Technologists (ASRT) for Category A continuing education credit

Fee $95.00 Pre-Registration (Before December 9) $110.00 Registration Dinner Provided


Event # 43732


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AHEC BEHAVIORAL HEALTH EDUCATIONClinical Supervision in Counseling

Dates Monday, September 8, 2014 & Tuesday, September 9, 2014

Time 9:00 am – 4:30 pm (each day)



Target AudienceLicensed clinical social worker supervisors, licensed professional counselor supervisors, clinical social workers, licensed professional counselors, clinicians, other interested persons and healthcare professionals

DescriptionThe liability of supervisors continuing to increase, and clinical supervision in counseling is becoming increasingly discussed. This course is designed to provide participants with the tools necessary to enhance supervision skills. Models of supervision currently in professional literature will be discussed and participants will also have an opportunity to adapt their own theoretical orientation of supervision for use in their practice. The facilitators will use the combination of video vignettes and years of experience to help participants identify degrees of readiness in their supervisees. Supervision disclosure statements will also be reviewed to help attendees begin to create their own document.

Objectives• Examine professional supervision models• Explore supervision theoretical orientations • Enhance participants supervision techniques• Gain awareness of liabilities associated with being a

supervisor• Practice supervision conceptualization via video

vignettes

Instructors Gabriel L. ‘Gabe’ Rogers, PhD, LPCS The Angel Gabriel Alexander Gnilka, PhD, LPCS Clinical Coordinator, Carolinas Healthcare System EAP

Credits 1.2 CEUs / 12.0 Clock Hours NBCC / 12.0 Contact Hours of (Category A) North Carolina Psychologists / Application has been made to the NCSAPPB for SS Credit

Fee $250.00 Pre-Registration (Before Sept. 1) $280.00 Registration Breakfast & Lunch Provided (both days)


Event # 43309

DSM-5: What’s Changed and Why?

Date Monday, August 11, 2014

Time 12:45 pm – 5:00 pm



Target AudienceThis program is appropriate for mental health professionals who are already familiar with DSMIV and basics of diagnosis. This includes social workers, psychologists, counselors, marriage and family therapists, substance abuse professionals, and all interested others.

Description The Diagnostic and Statistical Manual of Mental Disorders, 5th Edition (DSM-5) was released in May, 2013. This four hour workshop will review what has changed from DSM-IV to DSM-5, including both newly included diagnoses and changes to diagnostic criteria for existing disorders. Most importantly, it will explain the rationale underlying the changes, since this provides a basis for participants to think critically about the new disorders, as contrasted with simply memorizing criteria. Participants will have an opportunity to practice diagnosing some sample cases using DSM-5.

Objectives• Participants will become familiar with the changes

made in the DSM-5• Participants will understand the rationale for changes

made in the DSM-5 • Participants will be able to distinguish between

different disorders, complete a differential diagnosis, and write a diagnostic statement for a client

• Participants will demonstrate an understanding of ethical issues in assessment and diagnosis of mental health conditions

Instructor Marilyn Ghezzi, LCSW UNC Chapel Hill - School of Social Work


Fee $85.00 Pre-Registration (Before August 4) $100.00 Registration Snacks Provided


Event # 43308


Effective Couples Therapy: Mind, Body and Cognitive Approaches

Date Friday, September 12, 2014

Time 9:00 am – 4:30 pm



Target AudienceCase managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals

DescriptionAs humans, we yearn deeply for intimacy with others. Even though we desire genuine connection, we often create emotional distance through patterns of judgment, insecurity and defensiveness. Health care professionals can effectively address these impediments to intimacy through cognitive and mind body approaches. Clinicians can provide partners with cognitive strategies to recognize and challenge the distorted thinking maintaining detrimental relationship beliefs. Mind body approaches support couples in opening their hearts to one another, recapturing earlier relationship strengths, and by passing established, less healthful relational patterns. During this experiential seminar, participants will practice gentle movements, breathing practices, and meditations providing the foundation for the mind/body interventions. Through modeling and dyadic work, participants will leave with cognitive strategies for immediate implementation. Case examples, discussions, and handouts will further promote clinical application.

Objectives• Identify key scientific evidence supporting

contemplative based couples’ treatment.• Describe how mind/body interventions interrupt the

fight/flight response that typically leads to conflict escalation.

• Apply mind/body interventions designed to deescalate conflict.

• Implement experiential interventions enhancing each partner’s awareness of feelings, beliefs and behaviors that promote emotional intimacy.

• Employ clinician strategies for addressing a partner’s fixed narratives about their mate.

• Individualize mind/body and cognitive interventions based on presenting concerns and partners’ strengths.

Instructor Debra Premashakti Alvis, PhD, RYT




Event # 43650

Mindfulness and Cognitive Therapy

Date Thursday, September 11, 2014

Time 9:00 am – 4:30 pm




DescriptionDuring this workshop, we will explore mindfulness and cognitive behavioral therapy through brief lectures, small group work, meditation, and mindfulness. You will learn specific approaches to support clients in regulating emotions, improving mood, and cultivating positive thinking. Brief clinical interventions, tailored for easeful integration into therapy sessions, will encourage movement away from suffering and towards self-efficacy. Detailed handouts, including a comprehensive reading list, will facilitate clinical application.

Clinicians experienced in working with mindfulness and those new to contemplative practices will benefit from this training. Please wear loose comfortable clothing suitable for meditation and relaxation.

Objectives• Describe how specific mindfulness approaches

support good mood• Teach easy to understand mindfulness practices to

clients• Practice strategies for integration of compassion and

nonviolence into daily life• Apply cognitive approaches for challenging negative

thoughts.• Experience uses of mandalas for regulating emotions

and cultivating concentration. • Understand related scientific support



Fee $135.00 Pre-Registration (Before Sept 4) $150.00 Registration Breakfast & Lunch Provided


Event # 43649

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NCovering Your Actions: Navigating Ethics in a Complex Professional World


Time 9:00 am – 1:15 pm



Target AudienceSocial workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, all other interested mental health professionals and healthcare professionals

DescriptionThe goal of this workshop is to be able to apply practical knowledge in navigating the multifaceted world of ethics. The focus of this seminar will be on pragmatic, interactive learning, using the different ethics codes. While content will be presented, and visual aids will be provided, the crux of learning will take place experientially. Small and large group interaction will encourage understanding of the ethics codes from a variety of professional angles and lenses. Using actual cases and professional situations, we will explore ethical decision making, and discuss options for creating streamlined, ethically sound documentation. Participants will be encouraged to consult with each other and draw from their experience to enrich the learning process.

Objectives• Increase access and utilization of Ethics Codes

as part of best practice for providing behavioral/psychological/mental health care

• Create decision making tree(s) that include divergent perspectives, with the use of Ethical and legal codes.

• Gain a better understanding of identifying the client, particularly in multiple role or varied interest situations.

• Identify strategies for creating ethically (and legally) sound documentation.

• Apply consultation techniques in traversing `murky’ ethical, legal, and moral dilemmas.

Instructor Andrea Cochran, PsyD


Fee $85.00 Pre-Registration (Before Sept. 9) $100.00 Registration Breakfast Provided


Event # 43525

Multi-Faceted Family Grief: A Psychotherapy Response


Time 9:00 am – 4:30 pm




DescriptionGrief on some level permeates virtually every clinical moment and every relationship. Sometimes losses come in such raid fire fashion that clients are unable to process one event before one or more others come. What Murray Bowen describes as an “emotional shock way” ensues leaving the person and perhaps an entire family engulfed. Psychotherapists who they may consult often encounter persons in such grief withholding clinical history to protect themselves. Understanding the nature, impact, hiddenness, and isomorphic dynamics of multifaceted grief as well as the psychotherapist’s informed use of Self in such circumstances is vital to serving grieving persons and their families.

Objectives• Understand the nature and dynamics of the multi-

faceted grief process, set in clinical literature• Conceptualize isomorphically the link of the narratives

of grieving families and that of the psychotherapist within the context of his/her own family

• Learn to utilize differential diagnosis to inform a more effective use of the Self

Instructor Dr. Jim Pruett President/CEO, AWES Psychotherapist and Supervisor SC: LPC, LPCS, LMFT, LMFTS NC: LPC, LPCS, LMFT, CFBPPC




Event # 43651


New Age Creative Interventions


Time 9:00 am – 4:30 pm




DescriptionTalk therapy has been the traditional and probably the most comfortable form of outpatient therapy for a while. However, it is time for a CHANGE. The world is rapidly evolving and therapy has to also evolve. This does not mean that talk therapy is going away; it means that we as therapist need to do something different. Clients are expecting more from their therapist than an hour on the sofa. This training will teach participants new age interventions that will truly engage clients in the therapeutic process. These interventions allow clients to feel more connected with the various aspects of self and with therapy. This training will teach participants how to plan, introduce and facilitate therapy sessions that truly aid clients in sustainable change. ACTIONS speak louder than WORDS, LET the MUSIC play, SILENCE isn’t always awkward, and Time TRAVELING are only a few of the interactive interventions participants will have an opportunity to learn.

ObjectivesUpon Completion, participants will be able to:

• Identify various reasons why therapist/counselors are reluctant to utilize new intervention techniques

• Identify the lasting benefits that new age interventions can have with clients and counselors/therapist

• Successfully implement new age interventions that engage individuals, couples, families and groups in the therapeutic process

Instructors Courtney L. Nesbitt, MSW, LCSW Cyd M. McGee, MSW, LCSW




Event # 43708

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N Attachment and Maltreatment


Time 9:00 am – 1:15 pm




Description In this workshop, participants will explore normal attachment and how this attachment is formed. We will also discuss the issues and causes of maladapted attachment, indicators and how to provide supportive services to foster secure attachment in these children. We will examine the latest research about brain trauma in early childhood, its impact on attachment, and the powerful role quality care giving plays in helping heal this trauma in order to achieve better outcomes for our children and families.

Objectives• Define attachment and list qualities of secure

attachment• Define the difference in attachment and bonding• Explain the stages of attachment and the outcomes of

secure attachment at different developmental stages• List factors contributing to insecure attachment• Discuss behavioral symptoms in children with

significant difficulties with attachment• List goals for healing the trauma and ways that

workers and caregivers can support healing and healthy attachments in traumatized children

Instructor Kathy Johnson, MS




Event # 43310


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NWorking with Consumers with a Co-Occurring Disorder


Time 9:00 am – 4:30 pm



Target AudienceResidential Substance Abuse Treatment program staff, addiction professionals, case managers, mental health counselors, and peer support specialists

DescriptionThis workshop will increase the clinician’s knowledge and awareness of the relationship between substance use and mental health disorders and explore best practices that provide treatment for each condition and supports recovery from the other.

Objectives• Define co-occurring disorders• Discuss integrated screening and assessment • Discuss the stages of change and determining the

client’s readiness for change• Examine evidence-based practices for working with

consumers with a co-occurring disorder• Identified outcomes of an integrated treatment

approach

Instructor Yvonne Ward, LCAS, CCS




Event # 43656

Visit the Charlotte AHEC website for workshop description and objectives. www.charlotteahec.org

New Workshop! Webinar Only

Preaching to a Choir That Can Sing Out of Tune: Lack of Self-Care and the Impact on Professional Decision-Making (and what to do about it)


Time 9:00 am – 1:15 pm


Location Webinar Only - Your Computer!


Being a mental health professional can be stressful and demanding. Personal life concerns and the professional’s tendency to discount self-care make the job even more challenging. This seminar will examine the links between the demands of being a mental health professional, self-care and decision-making. We will also discuss effective ways to improve professional satisfaction and quality of life.

Objectives• Discover common stressors and signs of job stress, as

well as professional myths that contribute to burnout.• Discuss real and fictional vignettes illustrating the

impact of stress on decision-making.• Identify practical solutions to improve well being

Instructor Michael Kahn, LPC, JD




Event # 43657


Taming the Flames: Helping Clients Recognize, Understand and Move Beyond Anger

Date Monday, October 13, 2014

Time 9:00 am – 4:30 pm



Target AudienceThis workshop will be beneficial to all mental health practitioners who work with adult clients whose struggle with anger (in the present and/or about their past). This includes clinical social workers, psychologists, counselors, substance abuse professionals, psychiatric nurses, and case managers.

Description Despite the absence of a diagnostic category for anger disorders, anger is often problematic for many clients presenting with depression, grief, shame, PTSD, ADHD or certain personality disorders. Left untreated, toxic anger is strongly associated with increased risk of coronary heart disease, high blood pressure, aggression and/or domestic violence, substance abuse, as well as conflictual interactions at home and at work. This workshop will introduce clinicians to: the different faces of anger; the widespread impact of anger on one’s overall functioning; and a variety of techniques to assist clients who are motivated to alter their anger expression patterns and to find greater peace within as well as in their interpersonal relationships with others.

Objectives• Explain various expressions and functions of anger• Describe the biopsychosocial effects of anger• Examine how emotional regression fuels the anger

response• Demonstrate an understanding of various techniques

for managing past & present anger• Discuss how mindfulness, radical acceptance and

shame resilience aid in moving through and letting go of anger.

Instructor Kate Gotelli, MSW, LCSW Mindful Awakening, PLLC, Chapel Hill, NC


Fee $125.00 Pre-Registration (Before October 6) $140.00 Registration Breakfast & Lunch Provided


Event # 43509

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N Storybook Skin: The Addiction to Self-Injury

Date Wednesday, October 8, 2014

Time 9:00 am – 4:30 pm




Description Storybook Skin: The Addiction to Self-Injury is a look inside the behaviors and patterns of self-injury. There has been increased attention to the topic of cutting/self-injury in the mental health field. Social and personal pressures impact each cutter in a unique way. Only in the past 30 years have doctors and mental health professionals recognized the issue as a growing concern. Just ten years ago it was difficult to find literature addressing the matter. Today there are a growing number of books, articles and research focusing on the topic. This presentation will focus on the third category being that it is the one where the individual is in the most ‘control’. Numerous myths and generalizations exist about self-injury. These myths will be identified and discussed. Statistical information will be provided. The reasons for self-injury vary, so does the population of those who do it. Self-injury is prevalent among child, adolescent and adult populations and spans all cultural and socioeconomic backgrounds. Both the precursor feelings to self-injury and the after-effects are most commonly related to the feelings and emotions experienced by individuals coping with addictions. This seminar will emphasize the association of self-injury as an addiction and will also identify treatment modalities that can be successfully applied to those who self-injure.

Objectives• Participants will be able to define and identify how

self-injurious behaviors manifest.• The participants will understand the emotions, feelings

and patterns occurring both before and after a person self-injures

• The participants will learn common treatment methods along with applicable tools to use when treating self-injurers.

Instructor Stephanie Glickman, MSW, LCSW


Fee $125.00 Pre-Registration (Before Sept 18) $140.00 Registration Breakfast & Lunch Provided


Event # 43655


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NFirst Do No Harm: Providing Appropriate Care to Adult Victims of Domestic Violence (DV) by Placing their Safety First


Time 9:00 am – 4:30 pm



Target AudienceService providers who work with or folks who have relationships with people affected by the trauma of domestic violence (aka Intimate Partner Abuse) such as Licensed Professional Counselors, Licensed Marriage and Family Therapists, Social Workers, Nurses, Physicians, Psychologists, Psychiatrists, Pastors, Advocates and others interested in learning how to help adult victims of domestic violence connect to DV resources for their safety.

DescriptionThis seminar will offer enough information for people interested in knowing more about domestic violence and how to appropriately help victims to safety while not expecting participants to be DV experts. Attendees will leave knowing what domestic violence is, how to assess, and how to connect adult victims to DV resources in their community. Participants will leave with a DV resource tool for Mecklenburg County and a method on how to create the same tool for their community.

Objectives• Define domestic violence and discuss the prevalence

of this “silent epidemic” locally, nationally, and worldwide.

• Describe the cycle of abusive relationships.• Assess for domestic abuse in a relationship prior to

conducting couples, marriage, or family counseling.• Work with adult DV victims who are Christians and

don’t want to divorce their spouse.• Create a safety plan for the adult victim of domestic

violence.• Self-care while providing care to adult victims of

domestic violence.• Use DV Resource Tool created with Mecklenburg

County DV information to connect adult victim of DV to resources for her safety.

• Develop DV resource tool for your own community.• Refer to DV experts when scope is beyond your

training.

Instructor Catherine DeLoach Lewis, MA, LPC, BCPCC

Credits 0.6 CEUs / 6.0 Clock Hours NBCC / 6.0 Contact Hours of (Category A) North Carolina Psychologists / Application has been made to the NCSAPPB for GSB Credit



Event # 43658

Panic, Phobias and OCD: Innovative Strategies in CBT Treatment


Time 9:00 am – 4:30 pm




Description This is an intermediate-level workshop, designed for those with prior knowledge of cognitive-behavioral therapy. Dr. Wilson will outline the strategic treatment process, step-by-step, and illustrate each stage with brief, professionally-videotaped segments of therapist-client interaction in the first two sessions of treatment. The initial task of the strategic therapist is to motivate the client to adopt a new therapeutic frame of reference. The intervention includes three phases: 1) logically and persuasively dismantle the common frames of reference of the anxiety disorder client and construct a new, internally-consistent paradoxical frame of reference, 2) teach methods to congruently activate that new frame of reference moment-by-moment while approaching and engaging in threatening situations, 3) construct behavioral experiments to test out the reliability and validity of the intervention. The principal goal is to induce clients to voluntarily, purposely and aggressively seek out and embrace uncertainty and anxiety as their ticket out of suffering.

Objectives• Defend the importance of altering perception, as

opposed to utilizing technique, to help clients with anxiety disorders

• Develop a persuasive strategy that can move clients toward anxious uncertainty when their heart, mind and soul are committed to finding comfort and certainty

• Construct and assign behavioral experiments without the use of hierarchies

Instructor Reid Wilson, PhD Anxiety Disorders Treatment Center, Chapel Hill, NC




Event # 43311


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N Dethroning the King from His Kingdom(A Christian Perspective on the Struggle of Addiction)


Time 9:00 am – 4:30 pm




DescriptionThis seminar will provide introductory knowledge of drug addiction from a Christian perspective of creation, fall, and redemption. We will connect the spiritual understanding of Biblical idolatry to the symptoms of addiction. We will explore principles of working with addicted families including relational roles, boundaries, communication and strategies of prevention. Lastly, we will explore our own personal stories if we have been affected by the addicted family. My hope is that participants will journey through and know the redeeming power of the gospel story in their personal stories.

Objectives• Understand a Biblical view of addiction from Creation,

fall and redemption • Understand the emotion and spiritual stages of

addiction• Examine addiction on the family unit including

relational roles, communication and boundaries. • Honestly examine student’s own story and the way the

gospel relates to him or her if they have struggle with addiction in their own family story or others that they have known.

Instructor Steve Benson, MA, MDIV, LPC, LCAS-A




Event # 43659

Functional Behavioral Assessment & Interpreting the Results of the Functional Behavioral Assessment

Dates Thursday, October 23, 2014 & Friday, October 24, 2014 (Must attend both days to receive credit)

Time 9:00 am – 4:30 pm (each day)



Target AudienceThis program is appropriate for mental health professionals who are already familiar with the basics of diagnosis. This includes social workers, psychologists, counselors, marriage and family therapists, substance abuse professionals, and all interested others.

DescriptionFunctional behavior assessment (FBA) is defined as a range of behavior assessment procedures that are used to identify or clarify functional relationships between behavior and environmental events. In other words, a FBA is used to identify the “purpose” or “cause” of a specific target behavior. Once the function of the behavior has been identified, then interventions that are directly related to the occurrence of the behavior (i.e., function-based treatments) can be designed and implemented in order to reduce or eliminate the occurrence of the problem behavior. This workshop will expose attendees to FBA methodology including: data collection, data evaluation, interpretation of result and development of function-based interventions.

Objectives• Participants will have an increased awareness in

conducting, evaluating and interpreting a FBA• Participants will have an increased awareness in the

application of FBA results to guide the development of a function-based intervention.

Instructor Jennifer S. Kazmerski, PhD, BCBA-D Licensed Psychologist, Assistant Professor Department of Psychology, East Carolina University


Fee $250.00 Pre-Registration (Before Oct. 16) $275.00 Registration Breakfast & Lunch Provided (both days)


Event # 42185


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NLCSW Exam Preparatory Session


Time 9:00 am – 3:30 pm




DescriptionBy attending this program, participants will have the information and skills needed to excel on the examination required for licensure as a clinical social worker. Course content includes: essentials of the LCSW Exam, clinical orientation, nuances of the Diagnostic and Statistical Manual (DSM), test-taking skills, emotional preparation, relaxation techniques, questions and discussion, and handouts/study guide.

ObjectivesUpon completion of this workshop, participants should be able to understand:

• The Essentials of the LCSW Exam;• The Clinical orientation and nuances of the DSM-IV;• Test-taking skills; • Emotional preparation and relaxation techniques.

Instructor Tanya Marie Richmond, MSW, LCSW, CRCC




Event # 43661

2014 Brain Injury Association of North Carolina Conference TBI Treatment: Beyond the Brain


Time 9:00 am – 4:30 pm


Location Carolinas Medical Center Northeast, Hamrick Theatre, Concord, NC

Target AudienceSpeech Language Pathologist, Physical Therapist, Occupational Therapist, Recreational Therapist, Neuropsychologists, Psychologists, Athletic Trainers, Counselors, Social Workers, Nurses, and Case Managers

DescriptionTraumatic brain injury (TBI) is a major public health issue that has devastating consequences for the people who sustain a brain injury and their families. TBI often presents with complex and difficult to manage sequelae that requires expertise across multiple disciplines to accurately diagnose and treat. This conference offers presentations by experts who will address issues related to individualized treatment for specific disorders as part of a total treatment plan that can help patients with TBI to live healthy, independent and satisfying lives.


Credits 0.6 CEUs / 6.0 Clock Hours NBCC / 6.0 Contact Hours of (Category A) North Carolina Psychologists / 6.0 Continuing Nursing Education Contact Hours


Request for preapproval has been submitted to the NC Board of Occupational Therapy

Fee $175.00 Pre-Registration (Before Sept. 24) $195.00 Registration $100.00 Student Rate (for full-time students --must show student ID day of conference when signing in.) Breakfast & Lunch Provided


Event # 43660



Introducing The Gift of Healing Touch Into Traditional Healthcare


Time 9:00 am – 12:15 pm




DescriptionWhat is Healing Touch? HT will be defined and a brief history of the program provided. The changing state of healthcare will be discussed to reflect the return of ancient healing practices and why many hospitals are now offering HT as part of best patient care practices. Healing Touch ResearchTwo or three samples of research that have been done with HT will be presented along with how to access both published and unpublished studies that have been completed. How Does Energy Healing Work? The importance of a heart-centered therapeutic connection between patient and practitioner will be discussed to demonstrate how that affects the manipulation of the human energy field to promote balance and harmony in the body and thus allow the body to self heal. How Energy Can Be ExperiencedUtilizing at least two ways to allow participants to experience their own energy as well as that of another participant will demonstrate that energy can be experienced as movement, temperature and density Magnetic Passes: Hands in MotionThe Basic Healing Touch Sequence will be explained and practiced along with learning how to scan an energy field.

Instructor Dr. Jean Pruett Certified Healing Touch Practitioner & Instructor Pastoral Psychotherapist, LPC


Fee $85.00 Pre-Registration (Before Oct. 27) $100.00 Registration Breakfast Provided


Event # 43663

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N “In Sickness and in Health” - Psychological Assessment and Treatment for Acute, Chronic, or Terminal Illness Using a “Whole Health” Approach


Time 9:00 am – 4:30 pm




DescriptionThe Soul (Whole) Health Model is a comprehensive assessment model which graphically explains the complex interplay between the 10 key aspects of overall well-being. When used in treatment, this model helps clinicians and patients to understand the overall scope of their “dis-ease” with life, and helps them to refocus treatment to create overall healing, despite a person’s physical condition. Depicted as an ever-evolving tree, the model emphasizes that in order for us to thrive through our physical health, each other element must be balanced. Each ‘branch’ of the tree represents key elements of “whole health” and serves as one bridge to our understanding of a patient’s physical needs. This one-day workshop is designed for healthcare professionals of all fields who work with patients suffering from acute, chronic and terminal illness. Regardless of the extent of physical illness a psychotherapy patient may present, a “whole health” approach to treating patients is imperative in recovery and management of all forms of illness.

Objectives• Learn a “whole health” approach to treating patients

with acute, chronic, and terminal illness• Understand how acute, chronic, and physical illness

impacts psychological health• Identify the 10 key components of “whole health”• Understand the complex interplay between the 10

key elements of the Human Condition as related to physical health

• Attain comprehensive assessment skills for integrative and “whole health” conceptualization of patient needs

Instructor Dr. Katherine T. Kelly, PhD, MSPH




Event # 43662


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NEthical and Professional Challenges in Small Communities (Webinar Only)


Time 9:00 am – 1:15 pm


Location Webinar Only - Your Computer!


DescriptionTherapists in small towns, rural areas and other close-knit communities face unique challenges that therapists in larger communities and cites often don’t face. Practitioners learn to apply the ethics codes to the realities of day-to-day life. We will discuss the challenges and also focus on strategies to respond to the ethical questions that are frequently faced. Film clips and vignettes will be used to introduce the issues.

Objectives• Relate the challenge of community expectations and

values differences unique to small communities.• Explain how professional/public and personal lives

can unavoidably blend in small and contained communities.

• Identify and appreciate the role of bartering and gifts.• Define the impact of multiple relationships for

those living and working in small and contained communities.

• Identify strategies therapists can use to make wise decisions

• Describe the unique nature of self-care issues and potential for burnout for practitioners in small and contained communities.

Instructor Michael Kahn, LPC, JD




Event # 43664

Experiential Group Therapy Training


Time 9:00 am – 4:30 pm




DescriptionThis experiential training is designed to raise awareness and provide education, practice and knowledge about experiential group therapy. In this training topics of group format, selecting candidates for group and screening, creating safety in group with specific group exercises, enactments and interventions will be discussed and demonstrated. Completion of this training will provide the participant with knowledge and tools to start a group process as well as facilitate a group experience.

ObjectivesAt the conclusion of this training, the participant should be able to:

• Understand when experiential group therapy and cognitive group therapy can be used and why they’re effective.

• Facilitate enactments, interventions and basic group therapy.

• Trouble shoot when a group’s “off course” or a member is disruptive/stonewalling.

Instructor Sheila Maitland, LPCS Certified Daring Way Facilitator




Event # 43709


The Enneagram Approach™ for Therapists and Counselors

Date Tuesday, November 11, 2014

Time 9:00 am – 4:30 pm




Description The Enneagram Approach™ offers a framework and methodology to integrate the psychological, somatic and spiritual aspects of a human being. With accurate descriptions of nine distinct personality styles, the Enneagram is one of the most powerful and practical clinical tools available to partner with your clients towards their goals. This dynamic workshop will include music, brief panel interviews and guided interactions. The Essential Enneagram written by Dr. David Daniels, MD, clinical professor of psychiatry and behavioral sciences of the Stanford Medical School will be provided to attendees. An online test will be made available to allow participants to identify and explore their Enneagram Type in preparation for the workshop.

Objectives• Gain incisive tools to identify Enneagram Types.• Learn nine distinct spiritual qualities, adaptive

strategies and somatic imprints.• Experience mindfulness practices for self-observation,

self-inquiry and self-regulation.• Explore application and integration of the Enneagram

skills into practitioner’s already existing skillset.

Instructors Anne Geary, IEA-Accredited Teacher Linda Combs-Shepard, PhD


Fee $140.00 Pre-Registration (Before Nov. 4) $165.00 Registration Registration fee includes Book! Breakfast & Lunch Provided


Event # 43666

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N “Healing The Healer”: Finding “Whole Health” as a Healthcare Provider


Time 9:00 am – 4:30 pm




DescriptionNearly half of all healthcare providers report that the majority of their work days are “extremely stressful”, with larger numbers who work more than 45 hours/week reporting even higher levels of stress. Burnout occurs in approximately 30% of healthcare workers and results in lower productivity, increased absenteeism and increased physical and emotional illness. This is particularly true in current times of downsizing and reorganization of healthcare systems.This one-day workshop is designed for healthcare professionals of all fields who lack their own “whole health” and wish to create a balanced lifestyle. As healthcare evolves, so does the need for a comprehensive model that covers all vital aspects of mind/body/spirit health—not only for patients, but for the healthcare workers themselves.

The Soul (Whole) Health Model is a comprehensive assessment model which graphically explains the complex interplay between the 10 key aspects of everyday human life that affect overall health. Depicted as an ever-evolving tree, the model emphasizes that in order for us to thrive through our physical health, each other element must be balanced, including the overriding spiritual needs of the patient. Each ‘branch’ of the tree represents the key elements of “whole health” and serves as yet one bridge to our understanding of a patient’s spiritual needs.

Objectives• Identify the 10 key components of “whole health”• Understand the complex interplay between the 10

key elements of the Human Condition as related to healthcare worker stress

• Attain comprehensive self-assessment skills for integrative and “whole health” conceptualization of personal needs

Instructor Dr. Katherine T. Kelly, PhD, MSPH




Event # 43665


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NAutism Early Intervention Strategies:An Overview


Time 9:00 am – 1:15 pm




Description This workshop provides an introduction to best practices in early intervention strategies. An overview of the research-based approach to teaching early skills such as joint attention (sharing of an experience) and play is included. Participants will be provided with visual representation of joint attention behaviors and basic instruction in how to promote these behaviors in the children they support. The workshop also explores the levels of play and how to build on play skills in a way that is supportive to the child. The main focus of the workshop is exploring naturally occurring routines in multiple environments and strategies to promote skills within these established routines as well as expanding routines.

Objectives• To establish a basic understanding of early

intervention strategies based on several research based approaches

• To connect strategies to specific target behaviors that are precursors to social communication and language

• To connect strategies to existing routines that the child may have at home and/or in the classroom

• To define play and explore play levels identify strategies to enhance play skills and expand play and make it more inclusive of others

Instructor Leica Anzaldo, BCBA Autism Society of North Carolina




Event # 43551

Grief Counseling: The Best Clinical, Practical and Integrative Skills & Interventions


Time 9:00 am – 4:30 pm



Target AudienceSocial workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals

Description This course examines key concepts related to the field of bereavement. Topics will include: current conceptualization of the grief process, contexts of grieving, challenges in bereavement, specified therapeutic modalities and grief in a global perspective. The course will provide a foundation in bereavement providing specific strategies that will enable one’s ability to work more effectively with grieving individuals, couples, families or groups coping with loss. This session will also include an experiential component with an opportunity to process the experience. Upon completion of the experiential component, a discussion of the session will follow.

Objectives• Describe how Bowlby’s Attachment Theory impacts

coping for the bereaved.• Utilize Rubin’s Two-Track Model of Bereavement in

Working with Clients.• Understand Worden’s Tasks of Grief• Describe Stroebe’s Dual Process Model• Understand the role of meaning making using

Neimeyer’s Reconstruction Model of bereavement.• Describe how bereavement affects different

populations

Instructor Harold Winokuer, PhD The Winokuer Center for Counseling and Healing




Event # 43312


Cultural Competency with Children and Adolescents


Time 9:00 am – 4:30 pm




Description When we think of cultural competency, we often limit ourselves to notions of being respectful of adults from different ethnic groups. Moreover, we measure successful outcomes in terms of reducing health disparities between ethnic groups. While ethnicity is a core aspect of cultural competency, we must broaden our conceptualizations to include not only respect, but also deeper understanding and connection; not only for adults, but also for children and adolescents; not only by ethnicity, but also by socioeconomic class, gender, faith, sexuality, and other categories of difference. In this workshop, we will explore strategies for using cultural competency as a means for understanding the impact of our own cultural narratives on our therapeutic role. Dr. Armstrong will utilize a combination of didactic material, personal reflection, experiential exercises, and group discussion to assist participants in embracing a deeper level of cultural competency, not only to benefit the clients we serve, but also to expand our own identity and humanity.

Objectives• Describe traditional barriers and innovative bridges to

achieving cultural competency• Identify consistent particularities of different cultural

groups without succumbing to overgeneralizations• Reflect on their own narratives of cultural difference• Explore major evidence-based strategies for culturally

competent interventions with families

Instructor Tonya Armstrong, PhD, MTS The Armstrong Center for Hope




Event # 43508

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N Making Shift Happen: An Introduction to Motivational Interviewing


Time 9:00 am – 4:30 pm




DescriptionMotivational Interviewing is a client-centered, directive and efficient evidence based counseling approach for enhancing motivation and strengthening commitment for behavior change. Consistent with the Stages of Change model developed by Prochaska and DiClemente (1986) and, as based on the work of Miller and Rollnick (1991), Motivational Interviewing uses an effective complex skill set of skills that leads to positive and productive encounters with clients. This discussion about the change process as well as to the principles and skills of Motivational Interviewing will be helpful to those seeking a greater understanding of how to best help clients clarify and resolve feelings of ambivalence regarding targeted behavior change. Particular attention will be given to the therapeutic relationship and how that relationship itself enhances the motivation for change. Participants will have opportunity to learn and practice specific motivational skills through a supportive peer feedback process.

Objectives• Discuss the foundations of motivational interviewing• Review principles and theory of change • Identify the principles, philosophy, and assumptions of

motivational interviewing• Learn and practice specific motivational skills and

techniques

Instructor Paul Nagy, LPC, LCAS, CCS Duke University




Event # 43667


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NThe Enneagram Approach™ Panels


Time 9:00 am – 4:30 pm




Description No previous experience with the Enneagram necessary to attend this workshop. The Enneagram Approach™ integrates the psychological, somatic and spiritual aspects of a human being. This course uses a method called Panel Interviews to bring the Enneagram alive. Through personal narrative, representatives of each Enneagram Type reveal distinct core motivations and patterns of feeling, thinking and behaving. The Essential Enneagram written by Dr. David Daniels, MD, clinical professor of psychiatry and behavioral sciences of the Stanford Medical School will be provided to attendees. An online test will be made available to participants to allow them to identify and explore their Enneagram Type in preparation for the workshop.

Objectives• Establish an introductory framework to use the

Enneagram personally and professionally• Discern core motivation as a source to identify Type• Recognize distinct patterns of thinking, feeling and

behaving in each of the nine Types• Gain a `felt sense’ of Type• Understand developmental and experiential reasons

underlying each Type’s responses and reactions to situations.

Instructors Anne Geary, IEA-Accredited Teacher Linda Combs-Shepard, PhD


Fee $140.00 Pre-Registration (Before Dec. 3) $165.00 Registration Registration fee includes Book! Breakfast & Lunch Provided


Event # 43669

Cognitive Behavioral Therapy (CBT) for Adults & Advanced CBT

Dates Monday, December 8, 2014 & Tuesday, December 9, 2014 (Must attend both days to receive credit)





DescriptionThe primary goals of this 2-day course are to: (a) provide attendees with an overview of principles and techniques used in cognitive behavioral therapy (CBT) for adults and (b) begin practicing advanced ways to apply CBT interventions to adults with psychiatric disorders. This training will be provided to trainees who have recently completed an introduction to the basics of CBT and CBT for children course. Accordingly, the present training will be designed to build off of concepts learned in the previous training in order to improve case conceptualization and CBT skill use with adult outpatients.

The overall course process will blend didactics and experiential exercises, with the ultimate goal of attendees learning how to apply CBT interventions in their respective treatment programs.

Objectives• Differentiate CBT from other treatments for adults.• Identify evidence-based CBT for adults with different

psychiatric disorders.• Discuss cased from CBT perspective.• Discuss the practice of common CBT techniques in the

context of difficult-to-treat adult clinical populations.

Instructor Zach Rosenthal, PhD Duke University

Credits 1.2 CEUs / 12.0 Clock Hours NBCC / 12.0 Contact Hours of (Category A) North Carolina Psychologists / Application has been made to the NCSAPPB for GSB Credit

Fee $250.00 Pre-Registration (Before Dec. 1) $280.00 Registration Breakfast & Lunch Provided (both days)


Event # 43668


Yoga - Off The Mat: Effective Clinical Interventions


Time 9:00 am – 4:30 pm




Description Yoga’s primary goal is to calm and still the mind. Western science is now evidencing that yoga’s focus on balancing the mind offers clinical tools that effectively address anxiety, depression, addiction, and relational concerns. Many off the mat, yogic practices can ethically and effectively be implemented by practitioners without extensive yoga teacher training.

Attend this workshop and explore these empirically supported, yogic strategies through brief lectures, small group work, and gentle postures. Learn specific approaches for regulating emotions, improving mood, and cultivating positive thinking. Participants will review scientific evidence supporting yogic approaches in clear language designed to encourage and motivate clients

Experienced practitioners and those new to yoga will benefit from this workshop. Leave this seminar feeling refreshed and with new, effective interventions for clients. Please wear loose, comfortable clothing to facilitate easeful movement.

Objectives• List recommended guidelines for integrating yogic

practices and for referral. • Utilize related scientific support to develop clinical

interventions• Describe how specific yogic practices support recovery

from anxiety and depression• Apply compassion and nonviolence as clinical

interventions• Demonstrate breathing practices to quiet the mind

and impact mood



Fee $135.00 Pre-Registration (Before Dec. 5) $150.00 Registration Breakfast & Lunch Provided


Event # 43671

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Date Thursday, December 11, 2014

Time 9:00 am – 4:30 pm




Description By 2020, the population of Americans ages 55 to 64 will have grown an unprecedented 73 percent since the year 2000. As baby boomers encounter the opportunities and losses of the wisdom years, a unique model of aging emerges requiring new skills for health care providers. This experiential workshop will provide information concerning the changing expectations and needs of the aging population. Participants will observe and practice brief clinical intervention designed to address mood concerns and promote acceptance, awareness, and flexibility.

ObjectivesUpon completion of this workshop, participants should be able to:

• Understand a new model for mindful aging • Implement clinical interventions for promoting

awareness and acceptance of the aging process• Discuss strategies for addressing aging related losses• Utilize at least two strategies for enhancing gratitude• List critical factors of aging and sexuality• Describe key research on successful aging



Fee $135.00 Pre-Registration (Before Dec. 4) $150.00 Registration Breakfast & Lunch Provided


Event # 43670


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AHEC CARE MANAGEMENT EDUCATIONComprehensive Coding Using ICD-10-CM for the Physician’s Office

Date Tuesday, August 26, 2014 OR Thursday, November 6, 2014

Time 8:00 am – 5:00 pm



Target AudiencePractice Administrators, Managers, Coders, Billers, Front Office Staff and Clinical Staff

DescriptionFor 2014 our ICD-10-CM training session will have a small part of the foundation for understanding the structure of an ICD-10-CM. The rest of this course will focus on how to code using ICD-10-CM & covering the ICD-10-CM coding guidelines. Emphasis will also be directed to codes that require expanded clinical documentation to code to the highest level of specificity. Bring your ICD-10-CM code book to this session as realistic coding cases will be covered and discussed throughout the entire training session.

Objectives• Prepare coders for ICD-10-CM coding• Review ICD-10-CM organization, guidelines, and

clinical documentation• Accurately assign ICD-10-CM codes to case scenarios

Instructors Multiple Speakers

Credits 0.75 CEUs / 7.50 Contact Hours North Carolina Health Information Management Association (NCHIMA) has approved this program for 7.0 continuing education hours. Participants must attend 100% of the program to be awarded credit.

Fee $145.00 Pre-Registration (Before August 18/ October 30) $160.00 Registration $120.00 REC/IPIP/PCMH Discount Pre-Registration (Before August 18/Oct. 30) $135.00 REC/IPIP/PCMH Discount Registration Breakfast & Lunch Provided

Contact Susan Walker, Project Coordinator 704.512.6516

Event # 42259 (August 26) 43322 (November 6)

Pharmacology for Coders – eLearning

Dates Available anytime between July 1, 2014 and December 31, 2014

Location Charlotte AHEC eLink (Online Workshop)

Target AudienceMedical Record Personnel, Billers, Coders, Telehealth Professionals, Certified Medical Assistants, Registrars and Anyone Interested in gaining a basic knowledge of Pharmacology For Coders

DescriptionOngoing and self-paced workshop

Students will learn about drugs and their relationship to disease as it relates to current coding guidelines. Emphasis will be placed on commonly used drugs and their effects on body systems. The United States will be implementing ICD-10, and it is critical that coders have an understanding of the clinical disease process and use of medication in treatment of those diseases. Knowing medication helps to clarify clinical documentation.

RequirementYou will be expected to earn a grade of 70% or higher on the final exam to receive credit. The curriculum must be completed within 3 months of receiving your textbook.

Objectives• Learn terminology associated with drug usage; explain

how/why drugs are administered • Distinguish between drug dependence and drug

abuse; review clinical trials/new drugs• Explain self-administered and orphan drugs and their

role in healthcare• Practice using HCPCS Level II in assigning J-Codes and

Q-Codes• Describe the effects of drugs on pregnant women and

newborns

Instructor Mary Gregory, RHIT, CCS, CDIP, CPC, CCS-P, CPC-I AHIMA ICD-10-CM/PCS Trainer President, Medical Administrative Solutions




Event # 41431

NEW & UPDATED Online Workshop!



You Still Have Time! Introduction to ICD-9-CM

Dates Thursday, September 11, 2014 OR Wednesday, November 19, 2014

Time 9:00 am – 12:15 pm



Target AudiencePractice administrators, managers, coders, billers, front office staff and clinical staff wanting to learn more about ICD-9-CM

DescriptionThis workshop is designed to take the participant on a journey to learning ICD-9-CM. We will be learning basic coding guidelines and we will introduce you to the three (3) volume of ICD-9-CM. If you are new to coding or need to learn more about the basic of ICD-9-CM this workshop is for you.

Objectives• Basic coding guidelines• Alphabetic Index and Tabular• Volume Three (hospital procedures)• Relationship between documentation and assignment

of codes


Credits 0.3 CEUs / 3.0 Contact Hours AAPC and AHIMA Continuing Education Units will be available

Fee $135.00 Pre-Registration (Before Sept. 4/ Nov. 12) $150.00 Registration Breakfast Provided


Event # 43603 (September 11) 43323 (November 19)

The Front Office Super Star: The People Skills You Need to Know to Succeed!

Date Wednesday, September 10, 2014 OR Tuesday, October 28, 2014

Time 8:30 am – 12:15 pm



Target AudienceFront Office staff, administrative assistants, receptionists, registrars, medical assistants, support staff, or anyone interested in learning more about how to provide the exceptional customer experience

DescriptionA must attend workshop for all front office team members who believe a high standard of care is paramount to success! This workshop will give front office staff techniques for everyday challenges in their practice, front office, or any setting where people are involved.

During the course of this program participants will learn communication strategies and how to manage challenging patients and families, appropriate telephone techniques, ways to improve productivity, maintain a positive self-image, and how to be a valued team member.

Objectives• Create and maintain a positive self-image• Improve personal productivity by organizing your

work• Develop your interpersonal skills• Describe how to improve communication skills (verbal

and written)• Identify strategies for managing challenging situations• Work as a team member

Instructor Lee Gossett, BS, MCC


Fee $105.00 Pre-Registration (Before Sept. 3/ Oct. 21) $120.00 Registration Breakfast Provided



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Advanced Urology Coding - Be in the Stream of Things!


Time 9:00 am – 12:15 pm



Target AudienceUrology Coders, Coders desiring to learn more about urology Coding, Urology Coding Managers, Urology Coding Supervisor, Billing Manager/Supervisor, Front Office Staff and Clinical Staff

DescriptionUrology coding can be one of the most challenge areas of coding with the overlapping anatomical sites. It is imperative that the coder has a good understanding of how CPT assigned codes to specific anatomical parts. In this workshop we will concentrate on understanding (approaches, type of catheters, cryosurgery, etc.). We will also explore the CCI edits and other CPT coding guidelines.

Objectives• Select the correct code based on the approach used in

the procedure• Apply the correct CPT code to the correct anatomical

site• Apply the correct use of the NCCI edits• Understand the relationship between diagnoses code

and CPT code





Event # 43319

Building a Sustainable Infrastructure for Population Health Management


Time 9:00 am – 12:15 pm



Target AudienceLeaders/managers in finance, operations, strategic planning, and post-acute/ambulatory care management

DescriptionIn the changing world of payment reform, providers need to manage the total cost and quality of all health care delivered, including care provided outside of the hospital. Labor costs account for as much as 60% of health providers’ expenses, so an appropriate labor management program is fundamental to maintaining an effective cost structure along the continuum of care, without lowering quality. Unnecessary overtime, poor planning, and redundant ambulatory services increase labor costs, while misplaced skill sets endanger care quality. As patient volumes and payment models change, and organizations acquire more physician practices, healthcare organizations need to make important infrastructure decisions to provide the right care for the right patients in their population.

Objectives• Describe the goals of a population health

management program, using examples from successful healthcare organizations across the U.S.

• Identify unprofitable practices in ambulatory care and overtime management, exploring solutions to reduce costs and variation

• Understand the role of benchmarking to monitor productivity, skill mix and pay to achieve maximum sustainable efficiency

Instructor Kevin Fahsholtz, MBA Senior Director, Labor Management Solutions Premier, Inc.


Fee $135.00 Pre-Registration (Before October 8) $150.00 Registration Breakfast Provided


Event # 43320

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What You Don’t Know Might Hurt You! Preparing Your Documentation for Quality Review


Time 9:00 am – 12:15 pm



Target AudiencePractice administrators, managers, coders, billers, front office staff and clinical staff

DescriptionWill your physician be ready for payment based on quality and patient outcome? Is your physician aware that their quality scores will be measured by their documentation? This workshop will concentrate on helping you to understand what quality documentation is and why it is important to your office and how to improve your documentation to prepare for the future of demonstrating quality of care and correct reimbursement.

Objectives• Learn the seven (7) criteria for quality documentation• Assess health records and know what documentation

gaps exists and be able to correct those gaps in their physician documentation

• Understand the importance of quality documentation and it relationship to patient outcomes and reimbursement





Event # 43321

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Healthcare Reform: Four Years In - Strategies and Innovative Development in an ACA Driven Environment


Time 9:00 am – 12:15 pm



Target AudienceAny interested Healthcare Leaders and Managers, Business Owners and Leaders, Health & Human Services Professionals, Public Health Leaders and Professionals, and consumers and advocates.

DescriptionThe Affordable Care Act of March 2010, and multiple subsequent Laws, created a multi-faceted influence on the delivery, structure and financing of health care services. This session will provide a discussion and ideas about the effects of the Act, the implications & impacts the components of the Act will have on persons who provide health care, and all consumers of health care services. Much has changed during the four and half years of implementing this broad ranging legislation. We will do a dive into the many facets of the Law, Regulations and change which has become constant in the healthcare industry. Employers and Providers are moving down many avenues in how they have structured their roles, relationships and responsibilities. Individuals and employees now have new and more challenging decisions to make about their health care, requiring deeper knowledge and understanding of coverage and services. These fundamental changes will have profound effect on both personal and employment related actions.

Actions and decisions are required by the law. Are you prepared?

ObjectivesVisit www.charloteahec.org for detailed objectives

Instructor Phil Geissinger, FHFMA, CMPE President PG Consulting, LLC




Event # 43318


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AHEC CONTINUING MEDICAL EDUCATION (CME)Adult Critical Care Course for Non-Intensivists

Dates Monday, August 17, 2014 OR Monday, November 17, 2014

Time 7:30 am – 5:00 pm


Location Simulation Center, 1200 Blythe Blvd, Charlotte, NC

Target AudiencePhysicians, Physician Assistants, and Nurse Practitioners

DescriptionThe main goal of the Adult Critical Care Course for Non-Intensivists is to provide a means to provide an up-to-date, advanced educational experience for those practitioners providing front-line critical care in adults but who are not board-certified in adult critical care. This is to help address a fundamental shortage in skilled workers in critical care by optimizing the skills of non-intensivists. Our intention is to provide consistency in educational materials while balancing professional goals for individuals, their departments and work areas, and the needs for the system as a whole in this one-day course that maximizes efficiency while developing a sound educational experience.

Topics• Critical Illness and Shock Overview• Severe Sepsis and Septic Shock• Mechanical Ventilation• Respiratory Failure• Sedation, Analgesia, Delirium• Multiprofessional Care, Rounding, Checklists• Gastrointestinal Bleed• Anemia and Blood Transfusions

Credits 8.5 AMA PRA Category 1 Credits™


Contact Carrie Jackman-Hoyle, Education Specialist 704.512.3720

Event # 43704 43430

Pain Management: The Good, The Bad, The Ugly

Dates Friday, September 12, 2014 – Sunday, September 14, 2014

Times 4:00 pm September 12 – 12:15 pm September 14

Registration 4:00 pm September 12

Location Omni Hotel, Nashville, TN

Target AudiencePhysicians, Physician Assistants, Nurse Practitioners, Pharmacists, Psychologists, Nurses, Family Medicine, Internal Medicine, Neurology, Psychiatry, Orthopedics, Pain Management/Medicine, Anesthesiologists

Description This symposium will offer current information about the advancement and recommended practices in pain therapy and treatment, including assessment and treatment of pediatric and adult chronic pain patients. Safe pain management, patient education, interventional and non-interventional approaches to care, legislative and regulatory updates on opioid therapy and emerging pain management guidelines will be discussed.

Objectives• Discuss the FDA authorized Risk Evaluation and

Mitigation Strategy (REMS) program to reduce opioid adverse events

• Review the evidence based guidelines for opioid rotation use as a method to provide adequate pain control instead of accelerating a specific dosage beyond the level of safety

• Examine the current complementary therapies utilized for pain management and review those with evidence based support and efficacy

Credits 12.25 AMA PRA Category 1 Credit(s)™/ 1.25 CEUs An application has been submitted for 12.25 aPA and AANC credits from the American Psychological Association and the American Nurses Credentialing Center.

Fee $325.00 SPS Member: Doctoral Level (by August 22) $275.00 SPS Member: Non-Doctoral Level (by August 22) $50.00 SPS Member: Student/Fellows/ Residents (by August 22) $350.00 Non-SPS Member: Doctoral Level (by August 22) $300.00 Non-SPS Member: Non-Doctoral Level (by August 22) $75.00 Non-SPS Member: Student/Fellows See website for pricing (after August 22)

Contact Jessica Dietrich, Project Coordinator 704.512.6519

Event # 43019

Upcoming Pharmacy workshops providing CME credit:

• Drug Information Resources: Beyond the Basics on August 26th

• Pediatric Program on October 30th

• Introduction to Integrative Medicine: How Healthcare Professionals Can incorporate Therapies into Clinical Practice on October 14th

• Proton Pump Inhibitors Use and Misuse on November 20th


If you are interested in developing a program for CME/CEU credit please contact Carolyn Minnock, Director of the CME & Pharmacy Team at [email protected] or 704.512.7587

Mecklenburg County AAFP 53rd Annual Post Graduate Symposium

Dates Friday, September 19, 2014 – Saturday, September 20, 2014

Time 8:00 am – 5:00 pm


Location Hilton Charlotte University Place, 8629 JM Keynes Drive Charlotte, NC 28262

Target AudiencePhysicians, Physican Assistants, Nurse Practitioners, Family Practice, General Practice/Primary Care, and Internal Medicine

DescriptionThe main goal of this symposium is to provide easily accessible and up to date evidence based CME for primary care physicians on a variety of topics that would be useful in the ongoing management of typical patients. Specifically, we will highlight a variety of areas that impact primary care physicians on a daily basis including common sports injuries, dental/oral health, practice management tips, integrative health therapies, behavioral health.

Objectives• Cite at least one update to their arsenal of medications

such as evidence-based 1st line medication or a newer medication to consider as alternative if 1st line therapy fails

• Identify the appropriate diagnostic criteria and treatment for a variety of common medical illnesses encountered in practice (ex: sport injury, AOM)

• Utilize case studies both in examples from the lectures and by examining their own patients going forward

• Apply the knowledge gained to improve efficiency and accuracy of patient care

Credits This activity has been approved for AMA PRA Category 1 Credit(s)™/CEUs.

Fee $250.00 Physician (MD, DO) $150.00 Interns/Residents $195.00 Mid-Level Providers (NP/PA) $200.00 Other (Retired Physicians)

Contact Tamara Tillman, Project Coordinator 704.512.6534

Event # 43503

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Headache Society

Dates Saturday, September 27, 2014 – Sunday, September 28, 2014

Times 8:00 am September 27 – 12:30 pm September 28

Registration 7:00 am September 27

Location Renaissance Hotel Asheville, 31 Woodfin Street Asheville, NC 28801

Target AudienceNeurology, Primary Care, Gynecology, Dentists, Psychologists, Counselors, Mental Health Therapists, Physicians, Nurse Practitioners, and Physician Assistants

DescriptionThe goal of the annual scientific meeting of the Southern Headache Society is to provide scientific and clinical information which will improve the ability of the general neurologist, headache specialist, physiologists, counselors, and other health care professionals, to care for headache patients. We consider the general neurologist our primary target audience, but at the same time strive to provide material both for the advanced practitioner/headache specialist, as well as ancillary health care personnel with less basic knowledge of headache medicine.

Objectives • Implement advanced therapies, including parenteral

and non-oral routes, for the patient who does not respond to triptan therapy.

• Manage patients with refractory chronic migraine.• Assess migraine pathophysiology and co-morbidities

in terms of hypothalamic mechanisms.

Credits This activity has been approved for AMA PRA Category 1 Credit(s)™/CEUs.

Fee $229.00 Physicians, Dentists, Psychologists – Meeting registration with 1 year annual SHS membership $129.00 All other healthcare professionals – Meeting registration with 1 year annual SHS membership $79.00 1 year annual SHS membership

Contact Carrie Jackman-Hoyle, Education Specialist 704.512.3720

Event # 42962


9th Annual Charlotte Regional Neonatology Symposium 2014


Time 11:30 am – 5:30 pm


Location Suzanne Freeman Auditorium, Carolinas Medical Center Charlotte, NC

Target AudienceClinicians in the field of neonatology: neonatologist, nurse practitioners, nurses, dietitians, etc

DescriptionThis conference geared toward regional clinicians practicing in neonatology. The purpose of this symposium is to provide neonatal evidence based research in hopes of impacting clinical practices and, thereby, enhancing patient outcomes.

Objectives• Discuss neonatal outcomes in the peri-viable (21-24

weeks) extremely low birth weight infant • Identify trends in the hypothermia-treated HIE

neonate: eligibility criteria, outcomes, and on-going research

• Summarize current evidence pertaining to SaO2 parameters used in the ELBW infant

• Review current evidence on the acidification of multi-nutrient fortifiers

Instructors Reese Clark, MD Lucky Jain, MD C. Michael Cotten, MD Marc Masor, PhD

Credits This activity has been approved for AMA PRA Category 1 Credits™/CEU

Fee $75.00 RN, NNP, RD, etc. $100.00 MD

Contact Melissa Bideau, Education Specialist 704.512.6004

Event # 43705

26th Annual Fall Foliage Cancer Conference

Date Friday, October 24, 2014 – Saturday, October 25, 2014

Time 12:00 pm October 24 – 5:00 pm October 25

Registration 11:30 am October 24

Location Grove Park Inn, Asheville, NC

Target AudiencePhysicians, Physician Assistants, Nurse Practitioners, Radiation Therapy Technologists, and all other interested healthcare professionals

DescriptionThis conference is designed to give the practicing physician in the community setting the most up-to-date information available in the treatment of breast cancer. A multi-disciplinary faculty will discuss recent breast cancer updates including the risks and benefits of mammography screening. HER2 treatment data, indications of axillary node dissection and the treatment of metastatic breast cancer targeting PI3K/AKT/mTOR pathways. The goal is to bring experts in the field of cancer care to share their knowledge with the practicing physicians in the areas of oncology, family practice, internal medicine and oncology support staff.

Credits 10 AMA PRA Category 1 Credits™ / CEUs

Fee $450.00 Physician fee prior to Sept. 1 (2 Days) $250.00 Allied Health Professional fee prior to Sept. 1 (2 Days) $275.00 Physician fee prior to Sept. 1 (1 Day) $175.00 Allied Health Professional fee prior to Sept. 1 (1 Day) $495.00 Physician fee after Sept. 1 (2 Days) $290.00 Allied Health Professional fee after Sept. 1 (2 Days) $300.00 Physician fee after Sept. 1 (1 Day) $200.00 Allied Health Professional fee after Sept. 1 (1 Day)

Contact Christie Voelker, Assistant Director 704.512.7542

Event # 43237

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7th Annual VTE and Anti-Coagulation Conference

Date Saturday, November 8, 2014

Time 7:45 am – 4:00 pm


Location CMC-NorthEast Auditorium

Target AudiencePhysicians, Surgeons, Physician Assistants, Nurse Practitioners, Registered Nurses, and Pharmacists

DescriptionManagement of anticoagulation therapy is important but complex. Clinicians should be aware of topics which are controversial in the field and be able to make objective decisions about their patients’ treatment plans. Some important issues include deciding how long a patient with an unprovoked VTE should be treated; risk assessment of patients with an acute PE; VTE prophylaxis for orthopedic patients, cancer patients, pregnant women, pediatrics and the elderly; The Annual VTE Conference should address updates and issues that arise in special situations since VTE and atrial fibrillation are prevalent and management recommendations are always evolving.

CourseDirector David Miller, MD

Contact Tamara Tillman, Project Coordinator 704.512.6534

Event # 43594

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North Carolinas Academy of Sleep Medicine (NCASM) Annual Meeting 2014

Date November, 2014

Location Chapel Hill, NC

Target AudiencePhysicians, Nurse Practitioners, Physician Assistants, and other interested health care professionals in the field of sleep medicine

Contact Christie Voelker, Assistant Director 704.512.7542

Event # 43706

Carolinas Medical Center’s 8th Annual Liver Conference

Date November, 2014

Location Charlotte, NC

Course David A. Iannitti, MD, FACS &Directors Mark Russo, MD, MPH

Contact Margo Ross, Project Coordinator 704.512.6056

Event # 43707

Web-Based Enduring Material

Charlotte AHEC now offers Web-Based Enduring Material courses accredited for AMA PRA Category 1 Credit(s)™.

An internet enduring material is a recorded or computer-presented CME activity that may be used over time at various locations and which, in itself, constitutes a planned activity. In an enduring material the provider creates the content, and the activity is available when the physician participant chooses to complete it.

The Charlotte AHEC enduring material courses are accessed completely online through the Charlotte AHEC website, and consist of a number of modules of varying length that can be taken in stages. Collectively these modules comprise a complete in-depth course, as opposed to short, one hour mini-topic modules. Pre- and post-tests are included for content competency verification, and for crediting of the course.

If you are interested in participating in one of these enduring material courses, register on our website; www. charlotteahec.org. If you have suggestions for development of future courses, please contact:Christie Voelker at 704.512.7542 [email protected] for more information.


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Regularly Scheduled Series (RSS) Newsletter

Charlotte AHEC publishes an electronic newsletter for the RSS planning committee that provides information on upcoming events, important dates, best practices, and updates on ACCME standards.

The RSS newsletter is e-mailed to subscribers throughout the year depending on the volume of information.

You can view the newsletter on the Charlotte AHEC website, by following the steps below:www.charlotteahec.org > Continuing Education > Continuing Medical Education > Educational Activities > Regularly Scheduled Series > March RSS Newsletter (PDF)

For additional information please contact:Jessica Dietrich, Project Coordinator704.512.6519

CME Updates 2014

Date Friday, June 13, 2014 & Friday, October 10, 2014

Time 8:30 am – 1:00 pm

Location Center for Learning and Development, Bldg. K

Target AudienceThis meeting is mandatory for all Regularly Scheduled Series Course Directors and Activity Coordinators.

DescriptionThis meeting is designed to provide participants with best practices in RSS Application process.

FeeNo registration fee requiredBreakfast Provided

ContactJessica Dietrich, Project Coordinator704.512.6519

Event # 42269 (June 13) 42270 (October 10)

Blue Ridge Healthcare System

Levine Cancer Institute

CMC Carolinas Heart Institute (Sanger Clinic)

Clinical Roundtable 12 - 1pm; 1st FridayGrace Hospital, Lake James Auditorium

Contact: Patricia Weathers | 828.580.5366 | [email protected]

Breast Health Conference 7 - 8am; WednesdaysLCI, 3rd Floor, Conference Room # 3035-A

CMC Immunotherapy/Melanoma 12 - 1pm; MondayLCI, 3rd Floor Conference Room # 3035

General Tumor Board 7 - 8am; Tuesdays LCI, 3rd Floor, Conference Room # 3035-A

This series is teleconferenced to remote locations

GI Tumor Planning Conference 7 - 8am; 2nd & 4th MondayMEB, Conference Room 6A

Head & Neck Conference 7 - 8am; FridaysLCI, 3rd Floor, Conference Room # 3035-A

Hematology/Oncology Case Conference 7 - 8am LCI, Conference Room # 3035

Hepatocellular Carcinoma (HCC) Conference7 - 8am; 1st & 3rd Friday

LCI, 3rd Floor, Conference Room # 3035-A&B Contact: Travis Poston | 980.442.3055 | [email protected]

Grand Rounds 8:15 - 9:15am; 3rd Tuesday LCI, 3rd Floor, Conference Room # 3035Contact: Kristina Roberson | 980.442.3074 | [email protected]

General Tumor Board at CMC University 7 - 8am CMC University, Administration Board RoomContact: Paige Tedder | 704.355.7051 | [email protected]

Sanger Cardiovascular Disease 7 - 8am; ThursdaysConference CMC 2nd Floor, Videoconference CenterAlso available as a Web Conference, for more information please contact the program coordinator.

This series is teleconferenced to the following locations:Boone: Watauga Medical Center, 1st floor, Dean ClassroomCharlotte: CMC Videoconferencing Center, 2nd floorCharlotte: CMC-Mercy – Mercy Medical Plaza – SHVI Conference RoomCharlotte: CMC-University Videoconference RoomConcord: SHVI-NE Conference RoomGrace Hospital: Table Rock Conference RoomKings Mountain Hospital: Physicians Executive Conference Room, 1st floorLake Norman: SHVI Office Break Room, 134 Medical Park Rd., Suite 111, MooresvilleLincolnton: CMC-Lincoln - Cypress roomMonroe: CMC-Union 2nd floor Outpatient Treatment Pavilion, Videoconference RMPineville: CMC-Pineville Lancaster Conference Room, Conference CenterRock Hill: SHVI Office Break Room, 197 Piedmont Blvd, suite 111, Rock HillShelby: Cleveland Regional Medical Center, 1st floor, Classroom 2AWadesboro: Anson Community Hospital 3rd floor, Videoconference Room

Contact: Denise Ainsworth | 704.446.2465 | [email protected]: Carolyn Wilson | 704.446.2464 | [email protected]

Sanger Multidisciplinary Lung Tumor 7 - 8am; ThursdaysConference Sanger Boardroom, 3rd Floor, CMCContact: Cassandra Horsley | 704.355.8700 | [email protected]

Sanger Multidisciplinary Vascular 7 - 8am; MondaysDisease Conference SHVI O’Herron Conf. Room, 3rd Floor Contact: Shari Alston | 704.355.9430 | [email protected]

Pediatric Cardiovascular Disease 7 - 8am & 8 - 9am; TuesdaysConference SHVI O’Herron Conference CenterContact: Kristi Nguyen | 704.381.3911 | [email protected]


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)Web-Based Enduring Material

Charlotte AHEC now offers Web-Based Enduring Material courses accredited for AMA PRA Category 1 Credit(s)™.

An internet enduring material is a recorded or computer-presented CME activity that may be used over time at various locations and which, in itself, constitutes a planned activity. In an enduring material the provider creates the content, and the activity is available when the physician participant chooses to complete it.

The Charlotte AHEC enduring material courses are accessed completely online through the Charlotte AHEC website, and consist of a number of modules of varying length that can be taken in stages. Collectively these modules comprise a complete in-depth course, as opposed to short, one hour mini-topic modules. Pre- and post-tests are included for content competency verification, and for crediting of the course.

If you are interested in participating in one of these enduring material courses, register on our website; www. charlotteahec.org. If you have suggestions for development of future courses, please contact:Christie Voelker at 704.512.7542 [email protected] for more information.

Most of our Pharmacy Education Workshops have been approved for AMA PRA Category 1 Credit™! Please see pages 88 – 91for more information.

CMC Emergency Medicine

CMC General Surgery

CMC Internal Medicine

CMC McKay Dept of Urology

CMC Neurology

CMC Neuroscience & Spine Institute

CMC Obstetrics & Gynecology

CMC Orthopaedic Surgery

Carolinas Emergency Medicine Conference: 8 - 12pm; ThursdaysCore & Complex Current Concepts MEB, 3rd Floor, Room 3A

Contact: Asuncion Erikson | 704.355.4212 | [email protected]

CMC Bariatric M & M 8 - 9am; 3rd Friday MEB, Conference Room 6A

Surgical Ground Rounds 7 - 8am; 2nd FridayFreeman Auditorium

Contact: Patricia Hevey | 704.446.0317 | [email protected]

Pulmonary Critical Care Case 12:30 - 1:30pm; TuesdaysConference SHVI O’Herron Conf. RoomContact: Gwen Carroll | 704.355.0248 | [email protected]

Grand Rounds 12:30pm; 1st & Last Wednesday CMC Auditorium

Contact: Enid Stanford | 704. 355.3165 | [email protected]

GU Friday Conference 7 - 8am; Fridays CMC, 2nd Floor, Videoconference Center

This series is teleconferenced to remote locations

Contact: Elizabeth Cameron | 704.355.1995 | [email protected]

GU Tumor Conference 7 - 8am; Every Thursday except the 1st LCI, 3rd Floor, Conference Room # 3035-CContact: Jane Daniels | 704.355.2359 | [email protected]

Urology Department Small 7 - 8:30am; 2nd & 4th WednesdayKidney Tumor Conference LCI, Conference Room # 5134Contact: Alex Baumgarten | 704.355.1505 | [email protected]

CMC Department of Neurology Varies (am), Please Call for Info.Conference Series CNSA 1010 Edgehill Ln. N

Contact: Marlow Price | 704.355.3661 | [email protected]

Brain Tumor Multidisciplinary 6:30 - 7:30am; WednesdaysConference LCI, 2nd Floor, Conference Room # 2323 Contact: Peggy Boltes | 704.831.4006 | [email protected]

Grand Rounds 8 - 9am; Thursdays CMC Auditorium Contact: Gina Davis | 704.355.3829 | [email protected]

Bone & Soft Tissue Tumor Group 7 - 8am; Fridays CMC, 4th Floor, Ortho. Radiology Conference Room Contact: Pam Osborn | 704.355.5026 | [email protected]

Morbidity & Mortality Conference 7 - 8am; 1st Monday CMC Main, Video Conferencing Center

Trauma & Fracture Conference 6:45 - 7:45am; Tuesdays MEB, Conference Room 5AContact: Pat Hines | 704.355.6046 | [email protected]


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SS)Web-Based DOT Medical Examiners Training Course

Carolinas HealthCare SystemEnduring Materials

Register NOW for a new web-based opportunity to obtain training for the Department of Transportation (DOT) Medical Examiners Certification Examination!

This course familiarizes medical examiners with the standards for medical certification of commercial motor vehicle drivers. Completion of training and passing the certification examination will qualify the provider to be listed in the National Registry of Certified Medical Examiners.

After completion of this course the participant will be able to:

• Describe federal regulations for examination of commercial motor vehicle drivers

• Provide resources and other information to assist providers in meeting documentation requirements for DOT medical examinations

• Define organ specific medical certification criteria in specific content areas including Vision, Hearing, Cardiovascular, Hypertension, Respiratory, Neurological, Musculoskeletal, Diabetes, Other Diseases and Conditions, Psychological, and Drug Abuse and Alcoholism

The course offers on-line training in modules that can be can be completed at the provider’s pace.

This course has been approved for 12 AMA PRA Category 1 Credit(s)™/CEU.

Course Now Live! Register on our website; www. charlotteahec.org/dot, or call Jessica Rathke at 704.512.6005 or email [email protected] for more information.

CMC Pediatrics

CMC Radiology

CMC Trauma Services

CMC - Lincoln

CMC-Pineville

CMC-RandolphBehavioralHealth Center

CMC-Union

ClevelandRegionalMedicalCenter

Pediatric Grand Rounds & 7:30 - 8:30am; WednesdaysPatient Management Conference CMC AuditoriumContact: Sue Juerjens | 704.381.6802 | [email protected]

Hematology/Oncology Tumor Board 12:15 - 1:15pm LCH Peds-Onc Conference Room # 606 (MCP Building)Contact: Emily Buzzerio | 704.381.9902 | [email protected]

Neuroscience Clinical Conference 7 - 8am; 2nd & 4th Thursday MEB, 4ABContact: Sandra Sherin-Grant | 704.355. 2342 | [email protected]

Trauma Multidisciplinary Conference 7 - 8am; 3rd Friday CMC AuditoriumThis series is teleconferenced to the following locations:Anson Community Hospital: 3rd Floor Conf. RoomCMC-Lincoln: Community Education Classroom 2ACMC-Mercy: Main AuditoriumCMC-Northeast: Betty Steele Conference RoomCMC-Pineville: Building 400, Suite 126CMC-Union: Pavilion Building, Room 2307CMC-University: Building 1000, Suite 1211CRMC: Center for Lifelong Learning, Classroom 2AKings Mtn. Med. Ctr: Physicians Executive Conf. RoomWatauga Medical Center: Dean ClassroomThis series is offered via Webinar formats. For more information contact, George Ross at 704.355.6670 or [email protected]

Contact: Diane Winters | 704.355.3807 | [email protected]

CMC Lincoln CME 6 - 7pm; Tuesday(May 13, August, 12, November 4)

CMC Lincoln Medical Office BuildingContact: Melissa Herms | 980.212.6056 | [email protected]: Pam Dellinger | 980.212.6033 | [email protected]

Tumor Board 7 - 8am; 2nd Thursday of Each Month CMC Pineville

Grand Rounds 12 - 1pm; Monthly - Call for Information CMC Pineville, Conference CenterContact: Lisa Foster | 704.667.7027 | [email protected]

Grand Rounds 12 - 1pm; 1st & 3rd Tuesday CMC Randolph BHC Auditorium Contact: Samantha Williams | 704.358.2722 | [email protected]

Tumor Board 7 - 8am; 1st TuesdayCMC-Union Outpatient Treatment Pavilion Auditorium

CMC Union Breast 7 - 8am; 2nd & 4th TuesdayConference CMC Union Outpatient Pavillion Auditorium Contact: Debbie Hummert | 704.225.2895 | [email protected]

CRMC M&M Conference 6 - 7:30pm; 2nd Tuesday

Tuesday Clinical Conference 12:30 - 1:30pm; Tuesdays Sept. - May, TR Harris Conference Center

Tumor Board 7 - 8am; 1st Thursday CRMC Auditorium, 2nd FloorContact: Linda Brackett | 704.487.3199 | [email protected]


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Tumor Board-Breast 6:30 - 7:30am; 3rd Thursday CRMC Auditorium Contact: Linda Brackett | 704.487.3199 | [email protected]

CME Conference 12 - 1pm; Tuesdays Auditorium

CATH/CTA 12 - 1pm; 1st Wednesday of the MonthConference

Tumor Board 7:30 - 8:30am; Wednesdays Clinton/Hudson Meeting Room

Tumor Board – Breast 7:30 - 8:30am; 1st Thursday & 3rd Friday Clinton/Hudson Meeting Room Contact: Toy Stone | 704.834.3266 | [email protected]

Hospice & Palliative Medicine 8:30 - 10:30am; 2nd FridayEducation Series HPCCR

Contact: Lisa Nelson | 704.375.0100 | [email protected]

Tumor Board 7 - 8am; 2nd & 4th Thursday Classroom B

Contact: Gina Garmon | 704.660.4498 | [email protected]

LCI Tumor Board 12:30 - 1:30pm; Tuesdays Stanly Regional Medical Center Education Center

Medical Lecture Series 12:30 - 1:30pm; 2nd & 3rd Wednesday (may vary due to speakers)

Stanly Regional Medical Center Education CenterContact: Alison Atwater | 704.984.4725 | [email protected]

Your MOC Part IV Quality Improvement project fulfills all the criteria for a PI-CME project. Learn more below how you can claim your CME credit!

Charlotte AHEC offers Certification for AMA PRA Category 1 Credit(s)™ for physicians during activities that address:

• Any facet (structure, process, or outcome) of the practice of medicine with direct implication for patient care

• Measures selected guide the physician in choosing intervention• Evaluation of its efficacy must be evidence-based and well designed

Performance Improvement activities, or PI-CME projects, are based on a learner’s participation in a project established and/or guided by a provider in which a physician identifies an educational need through a measure of their performance in practice, engages in educational experiences to meet the need, integrates learning into patient care and then re-evaluates their own performance. PI-CME is structured in 3 stages:Stage A: Assess current practice using identified performance measuresStage B: Implement based on performance measures from Stage A, using suitable tracking tools. Physicians receive guidance on parameters for applying and assessing performance changeStage C: Re-evaluate & reflect on Stage B by comparing the assessment done in Stage A. Summarize any practice, process and/or outcome changes that resulted from conducting the PI activity*5 AMA PRA Category 1 Credit(s)™ are awarded for completing each Stage A, B, C. Once Stages A-C are completed within a year’s time, physicians will receive an additional 5 credits, for a max of 20 credits*

To learn more about these offerings, contact [email protected] or 704.512.7542

Performance Improvement CME (PI CME)

Performance Improvement CME (PI CME) is a certified CME activity in which a provider has established a process by which a physician identifies an educational need through a measure of his/her performance in practice, engages in educational experiences or develops interventions to meet the need, integrates learning into patient care and then re-evaluates his/her performance.

A PI CME activity may address any facet (structure, process or outcome) of a physician’s practice with direct implications for patient care. A physician participating in this three stage activity may claim up to 20 AMA PRA Category 1 Credits™.

Stage A: Learning from current practice performance assessment(5 AMA PRA Category 1 Credits™)Assess current practice using the identified performance measures, either through chart reviews or some other appropriate mechanism. Identify intervention/learning options for improvement in practice.

Stage B: Learning from the application of PI to patient care(5 AMA PRA Category 1 Credits™)Implement the intervention(s) based on the results of the analysis in Stage A, using suitable tracking tools.

Stage C: Learning from the evaluation of the PI CME effort(5 AMA PRA Category 1 Credits™)Re-assess and reflect on performance-in-practice measures after the implementation of the intervention(s) in Stage B, by comparing to the assessment done in Stage A and using the same performance measures. Summarize any practice, process and/or outcome changes that resulted from conducting the PI CME activity.

An additional 5 AMA PRA Category 1 Credits™ can be claimed for participation if all three stages are completed in succession.

For additional information, please contact:Christie Voelker, Assistant Director704.512.7542


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AHEC DENTAL EDUCATION

Online Workshop!

Dental Anatomy and Terminology - eLearning*Pre-requisite for Intraoral Radiography for the Office TrainedDental Assistant

Date Available anytime between July 1, 2014 and December 30, 2014


Target Audience Participants planning to take Dental Radiology for the Office Trained Assistant, Dental Assistants, Dental Receptionists and all other interested dental professionals

Description Ongoing, self-paced workshop

This online workshop will provide a basic introduction to the structures of the oral cavity. Upon completion, you should be able to demonstrate knowledge of normal oral structures and development, and how they relate to the practice of dental assisting.

Objectives• Properly identify teeth using the Universal Numbering

System and Standard Charting• Describe the characteristics of the dentition• Identify normal and abnormal tooth anatomy both

clinically and radiographically• Recognize the stages of dental decay and periodontal

disease• Give various oral hygiene instructions• Utilize common dental terms

Participant RequirementsAll participants must complete online material and pass online quiz at 70% or higher to receive credit AND to advance to Dental Radiology for the Office Trained Assistant.

Instructor Karen Schwabenlender, RDH, BS

Credits 1.0 Contact Hour



Event # 43470

Online Workshop!

Dental Management of the Diabetic Patient-Diabetes Mellitus - eLearning

Date Available anytime between January 1, 2014 and December 31, 2014


Target Audience Dentists, Hygienists, Dental Assistants, Dental Lab Technicians, Office Staff and all other interested dental professionals

Description Management of the diabetic patient in the dental office is important. Dental professionals should support the diabetic patient’s continued risk modification through patient counseling. Evidence supports diabetes having an adverse effect on a variety of dental conditions. During the course of the module you will learn about dental complications from hyperglycemia, glycosuria, ketonemia, hyperlipidemia, dehydration, ketoacidosis, macroangiopathy and microangiopathy as well as the dental treatment considerations/management techniques that can be employed in treating these patients.

Objectives• Define and differentiate between the attributes of

Type 1 and Type 2 Diabetes Mellitus• Discuss the clinical signs and symptoms of diabetes

mellitus• Describe the common oral and systemic complications

of diabetes mellitus• Discuss the dental treatment considerations and

management techniques employed with the diabetic patient

Instructor Eileen A. Clark, RDH, MS

Credits 0.5 Contact Hour 0.1 IACET CEU


Event # 40480


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Dental Assistant*Pre-requisite: Dental Anatomy and Terminology – online module

Date Orientation: Any time between August 18th and September 7th

Proctored Written Exam: Call Charlotte AHEC to schedule your Written Exam - between September 15th and September 19th Clinical Sessions: Saturday, September 27th AND October 11th | 8:00 am – 5:00 pm

Location Orientation: Online via Charlotte AHEC eLink Proctored Written Exam: Center for Learning & Development, 5039 Airport Center Parkway, Building K, Charlotte, NC Clinical Sessions: Carolinas Center for Oral Health; 1601 Abbey Pl., Charlotte, NC

Target Audience Dental Assistants

DescriptionThis workshop fulfills the “NC Dental Practice Act,” which requires ALL Dental Assistants to successfully complete a radiography program approved by the NC State Board of Dental Examiners before being allowed to take x-rays on live patients. You will learn about radiation safety, the paralleling technique of intraoral radiography, the fundamentals of both analog and digital radiography, and proper film mounting.


Requirements • Successfully complete pre-requisite: Dental Anatomy

and Terminology - eLearning BEFORE starting the Intraoral Radiography Orientation - eLearning online workshop

• Successfully complete the Intraoral Radiography Orientation - eLearning online workshop and post test

• Participants are required to read and study portions of the textbook that will be mailed AFTER registration is received. You will also receive a link to access additional online work which needs to be completed before taking the proctored written exam.

• Participants need to call Charlotte AHEC to schedule the proctored written exam & score at least 70% or higher.

• Participants must score at least 70% in order to participate in the clinical sessions

• Attend BOTH clinical sessions & pass clinical exam with an 86% or higher


Credits 40.0 Contact Hours

Fee $590.00 Pre-Registration (Before August 11) $615.00 Registration


Event # 43103

The Body of Evidence - What Clue is Your Patient’s Body Giving You?

Date Friday, August 29, 2014

Time 9:00 am – 12:15 pm


Location Center for Learning & Development, Building K

Target Audience Dentists, Hygienists, Dental Assistants, Office Staff and all other interested dental professionals

Description The Body of Evidence is a seminar designed to alert the dental healthcare professional to the many clues that are evident while examining a patient both intraorally and extraorally to clues that are apparent from the time a patient enters your practice and through the complete oral exam. Are you paying attention to subtle clues? Many disease states are evident and become apparent while observing the skin, the eyes, the nose, the lips, the perioral tissues, the hair, the nails and the general appearance of the patient. Many times, clinicians may be alerted to problems before any intraoral treatment occurs. Focus is placed on some key intraoral clues to disease states as well. Interaction with the audience is used in a case-based format with lecture material.

Objectives• Increase your service to patients by identifying and

correctly documenting external findings and utilizing good follow-up procedures.

• Assist the practitioner in reducing the patient risk of skin cancer.

• Provide new findings related to the foods and supplements we use daily and the role they play in total health. Be able to list five disease states that may be assessed by completing a thorough extraoral assessment.

• Learn techniques that will assist the patient in discontinuing destructive behaviors such as excess sun exposure, lip biting, nail biting, cheek chewing and licking the lips.

• Be cognizant of the health related factors that impact total body health such as diet and exercise.

Instructor Nancy W. Burkhart, BSDH, M.Ed., Ed.D Department of Periodontics, Adjunct Associate Professor Baylor College of Dentistry, Dallas TX


Fee Dentists: $115.00 Pre-Registration (Before August 22) $130.00 Registration Team Members: $100.00 Pre-Registration (Before August 22) $115.00 Registration Breakfast Provided


Event # 43238


NEW AND UPDATED CURRICULUM!This workshop fulfills the 3-hour sterilization and infection control requirement to achieve DA II status.

North Carolina S.P.I.C.E. – Infection Control for Dentistry(SPICE – Statewide Program for Infection Control and Epidemiology)


Time 8:30 am – 3:45 pm


Location Center for Learning & Development, Building K

Target Audience Dentists, Hygienists, Dental Assistants, Dental Lab Technicians, Office Staff and all other interested dental professionals

Description **Your annual OSHA-training does not meet the state requirement for SPICE infection control training. Course participants will acquire the certification mandated by the NC Administrative Code 19A.0206 and .0207, Infection Control in Health Care Facilities Rule, that requires one person in each health care facility (i.e. Dental Practice) complete the certified or State approved Infection Control Course. The course will provide the most updated information relating to blood borne pathogens, preventing and controlling major sites of dental associated infections, decontamination, disinfection, sterilization and waste management, personal protective equipment, hand hygiene, and medical asepsis, occupational health, and isolation and communicable disease precautions according to CDC and OSAP Guidelines. This course has been approved by the Statewide Program for Infection Control and Epidemiology (SPICE) office to meet the Code requirements.The rule in its entirety can be viewed at: http://www.unc.edu/depts/spice/New0206Rule-Jan2010.html.


Instructors Karen Schwabenlender, RDH, BS Kay Sitterson, CDA, RDH, BS, MA

Credits 6.0 Continuing Dental Education Hours

Fee Dentists: $160.00 Pre-Registration (Before Sept. 5) $175.00 Registration Team Members: $145.00 Pre-Registration (Before Sept. 5) $160.00 Registration Breakfast & Lunch Provided


Event # 43102

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Is Your Dental Practice Safe? What’s New in OSHA/Infection Control 2014


Time 9:00 am – 12:15 pm




Description Dental practices perform procedures daily which createthe potential of exposure to blood or body fluids. Otherprocesses in the practice may expose staff to hazardouschemicals or elements putting them in harm’s way. Wouldemployees describe their work environment as safe? Oneincident could impact the health and welfare of workers orpatients and impose a financial impact on the practice aswell. This training will provide a review of OSHA’s BloodbornePathogen Standard. Basic infection control conceptsapplicable to the dental practice will be discussed. Thisprogram will address the training required by the update tothe Hazard Communication Standard. Each practice mustprovide training for all impacted employees on the requiredlabel elements, which include pictograms and on theupdated Safety Data Sheets by December 1, 2013. Success isdependent on a clear understanding of the requirements anda plan. Once you have these items in place, your practice willbe in position as a safe place to work and patients to receivecare.

Objectives• Recall the required training as a result of the update

to the Hazard Communication Plan on labeling, which will include the use of pictograms, and Safety Data Sheets

• Discuss basic infection control principles applicable to a dental practice including proper disinfection process for environmental surfaces, patient equipment and prevention of respiratory illness

Instructor Karen Gregory, RN Director of Compliance and Education Total Medical Compliance


Fee Dentists: $120.00 Pre-Registration (Before Sept. 19) $135.00 Registration Team Members: $100.00 Pre-Registration (Before Sept. 19) $115.00 Registration Breakfast Provided


Event # 43096



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Managing Medically Complex Dental Patients


Time 6:00 pm – 8:30 pm



Target Audience Dentists, Hygienists and Dental Assistants

Description This course equips you with updated information needed to more confidently manage medically complex patients in your practice. Risks of infection, bleeding, drug actions/interactions and stress will be discussed for commonly encountered medical conditions. Updated national guidelines relevant to dentistry will be reviewed. Practical experience and an evidence-based emphasis will be applied to management recommendations.

Objectives• Discuss 4 considerations for safe dental care• Enhance dentist-physician communication, particularly

in the area of management of patients taking anticoagulants and platelet inhibitors

• Review new evidence based-guidelines

Instructor Lauren Patton, DDS Chair, Department of Dental Ecology School of Dentistry, UNC Chapel Hill


Fee Dentists: $110.00 Pre-Registration (Before Sept. 24) $125.00 Registration Team Members: $95.00 Pre-Registration (Before Sept. 24) $110.00 Registration Dinner Provided


Event # 43315

Show Me the Money in Black, White, and Green


Time 9:00 am – 12:15 pm



Target Audience Dental Assistants

Description In today’s highly competitive and fast-paced dental office, one of the most important responsibilities of each member of the team is the “pre-heating” of the patient for our doctors. To be successful at motivating your patients to be open to, and ultimately, to agree to your dentist’s treatment plan requires an arsenal of talents that may not come naturally or without thoughtful preparation. And even if you possess excellent communication and leadership skills and a true commitment to educating your patients about the benefits of long term oral health, are you using these to the full financial benefit of your practice…and yourself?

Show Me the Money in Black, White and Green will help you sharpen your skills to maximize your productivity while achieving a pivotal role in a winning team. Through real life examples, the speaker will give you actionable suggestions for achieving success, satisfaction and financial stability for your family. With humor, insight and infectious enthusiasm, she will help you find your answers to these commonly asked questions:

• Why should I help with the productivity for my dentist-what’s in it for me?

• How can I motivate a patient to take ownership in their treatment plan?

• What role can I play in helping my team grow financially?

• How can I help myself embrace financial success?

Instructor Tina Calloway, CDA




Event # 43499



Endodontic Diagnosis, Treatment, and Referral Strategies for Teeth with Complications

Date Saturday, October 18, 2014

Time 9:00 am – 3:45 pm



Target Audience Dentists

Description Many general practitioners are hesitant to treat endodontically involved teeth, and often refer procedures that, with extra diagnostic and treatment skill, could be treated within the general practice setting. Dr. Rivera will guide us through diagnosis, treatment, and referral strategies for these difficult cases. In addition, Dr. Rivera will discuss some new devices and materials used in endodontic therapy.

ObjectivesMany general practitioners are hesitant to treat endodontically involved teeth, and often refer procedures that, with extra diagnostic and treatment skill, could be treated within the general practice setting. Dr. Rivera will guide us through diagnosis, treatment, and referral strategies for these difficult cases.

Instructor Eric Rivera, DDS, MS Chair, Department of Endodontics School of Dentistry, UNC Chapel Hill




Event # 43316

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Coronal Polishing for the DAII


Time Didactic: 8:00 am – 11:15 am / Clinical: 1:00 pm – 5:00 pm


Location Didactic: Center for Learning & Development, Building K Clinical: Carolinas Center for Oral Health: 1601 Abbey Place; Charlotte, NC

Target Audience Dental Assistant II

Description Coronal polishing includes a comprehensive, three hour lecture and a four hour clinical session providing basic concepts and techniques in polishing all exposed tooth surfaces with a rubber cup or brush driven by a slow speed hand piece.

Special InstructionsAttendance at both sessions is required. Participants must bring a slow speed hand piece or hygiene hand piece capable of accepting disposable prophy angles. If a hand piece is brought that only accepts individual prophy cups (screw-type or latch type) please bring 4-5 prophy cups along with the hand piece.Please bring eye protection goggles.

**Submit two required forms to Charlotte AHEC by October 18th. Both forms may be downloaded at charlotteahec.org on the Coronal Polishing for the DAII registration page. Click on “view brochure” (left side of webpage.):1) Verification of Dental Assistant II Form; and 2) Certificate of Dental Assisting Employment and Professional Liability Insurance Coverage Form.

NOTE: You will not be able to participate in the workshop unless all required documentation is received BEFORE the workshop begins. You must be able to prove DAII status. You must secure professional liability insurance either through your employer or on your own.

Objectives• Define dental terminology, proper technique and

infection control as it relates to coronal polishing • Comply with North Carolina rules and regulations • Recognize types of stains and deposits • Describe the types of abrasives that may be used • Select appropriate polishing agents for different types

of restorative materials





Event # 43104


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Treatment of Odontogenic Infections AND Treatment of Maxillofacial Trauma: Soft Tissue Injuries


Time 6:00 pm – 8:00 pm


Location Center for Learning & Development, Building K OR via Webinar

Target Audience Dentists

Description Treatment of Odontogenic InfectionsReview of treatment of odontogenic infections including anatomy, microbiology, antibiotic therapy, incision and drainage, and criteria for referral to an oral and maxillofacial surgeon.

Treatment of Maxillofacial Trauma: Soft Tissue InjuriesThe program provides a review of the repair of soft tissue injuries in the mouth and maxillofacial region to understand how to repair minor intraoral lacerations and minor lacerations in the perioral area.

Instructor Glenn Reside, DMD Clinical Associate Professor Department: Oral & Maxillofacial Surgery School of Dentistry, UNC Chapel Hill


Fee Dentists: $105.00 Pre-Registration (Before Oct. 21) $120.00 Registration Team Members: $95.00 Pre-Registration (Before Oct. 21) $110.00 Registration Dinner Provided


Event # 43314

Innovative Solutions to Optimize Periodontal Health and Esthetics


Time 6:00 pm – 8:30 pm



Target Audience Dentists, Hygienists and Dental Assistants.

Description This lecture will discuss critical parameters to stratify periodontal health and disease, including site specific and patient specific factors influencing onset and progression of periodontitis. Topics cover include the review treatment and maintenance algorithims to improve long term periodontal health and stability long, the analysis of contemporary treatment modalities in establishing periodontal health and stability and the review of hard and soft tissue regenerative therapy, including bone and tissue grafting, laser therapy, and the use of growth factors.


Instructor Eric N. Kerr, DDS, MS Charlotte Perio, NC


Fee Dentists: $140.00 Pre-Registration (Before Oct. 28) $155.00 Registration Team Members: $95.00 Pre-Registration (Before Oct. 28) $110.00 Registration Dinner Provided


Event # 43495

Busy? Attend This Workshop Online! Busy? Attend This Workshop Online!


Nitrous Oxide Sedation


Time 8:00 am – 4:00 pm


Location Carolinas Medical Center – Main Campus Medical Education Building, 3rd floor conference room

Target AudienceHygienists and Dental Assistants

Description This workshop will teach dental auxiliary staff the basic concepts of sedation. It will train staff to prepare the patient to receive sedation and to assist the dentist with administering nitrous oxide. Completion of this workshop will certify dental auxiliary staff to monitor patients receiving nitrous oxide sedation. Emphasis will be placed on the role of the dental team in recognizing complications of nitrous oxide use.

Objectives• Define the spectrum of pain and anxiety control• Identify appropriate patients for nitrous oxide sedation• Utilize equipment and understand safety issues

associated with nitrous oxide sedation• Describe the techniques used in nitrous oxide sedation

including patient monitoring• Recognize the signs and symptoms of nitrous oxide

sedation• Recognize and participate in the management of

nitrous oxide related emergencies

Instructor Timothy L. Cox, DDS Carolina Dental Arts of Ballantyne Village, Charlotte, NC


Fee $225.00 Pre-Registration (Before Nov. 1) $240.00 Registration Coffee/Juice & Lunch Provided


Event # 43105

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3-hour workshop! *Fulfills dental office emergen-cies course requirement for DA II status.

Medical Emergencies in the Dental Office


Time 9:00 am – 12:15 pm




Description Medical emergencies can occur at any time in the dental office. This workshop will give members of the dental team the knowledge and ability to prepare and manage various medical emergencies. This interactive workshop reviews the importance of maintaining up-to-date patient medical histories, learning the signs and symptoms of medical emergencies and becoming aware of the types of medical emergency equipment and medications. A flowchart will be created that can be adapted to each dental office, and various emergency scenarios will be reviewed in detail as to ascertain each dental team member’s specific role.

Objectives• Explain the importance of maintaining updated

patient medical histories• Identify the required contents of an emergency kit • Describe the types of medical emergencies and list

necessary care • Identify high-risk dental patients • Define the procedures necessary in obtaining vital

signs • Recognize various signs and symptoms of pending

medical emergencies • Demonstrate the sequence of patient assessment and

care during a medical emergency• Discuss legal implications of a medical emergency in a

dental office



Fee Dentists: $110.00 Pre-Registration (Before Nov. 7) $125.00 Registration Team Members: $95.00 Pre-Registration (Before Nov. 7) $110.00 Registration Breakfast Provided


Event # 43106



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Clinical Oral Pathology: Improving and Saving Lives


Time 9:00 am – 12:15 pm



Target Audience Dentists, Hygienists and Dental Assistants. Physicians may also benefit from attending this workshop.

Description The entire team in the general dental practice will learn about the identification and management of soft tissue and bone lesions. The course will focus on the concept that the dental team can definitely improve and save lives in this area. Team members can work to build the reputation that they are dedicated to total oral health care in the context of the patient’s overall health. Numerous specific examples will be provided.

Objectives• Describe the signs and symptoms of soft tissue and

bone lesions• Discuss methods of oral cancer diagnosis• Discuss how dental team members can work together

to improve the identification of oral pathoses.

Instructor Valerie Murrah, DMD, MS Chair, Dept. of Diagnostic Sciences School of Dentistry, UNC Chapel Hill


Fee Dentists: $110.00 Pre-Registration (Before Nov. 14) $125.00 Registration Team Members: $95.00 Pre-Registration (Before Nov. 14) $110.00 Registration Breakfast Provided


Event # 41939

2nd Annual Dental Procrastinators Symposium:The Future is Now

Date Saturday, December 6, 2014

Time 8:30 am – 4:00 pm




DescriptionWe want to welcome you to join us for the 2nd Annual Dental Procrastinator’s Symposium: The Future is Now, which will focus on the latest topics in the field of dentistry. We hope to enhance your knowledge and support your practice with informative sessions. Our faculty consists of highly qualified specialists selected for their excellent teaching skills, approachability and insight to help you advance your performance and comprehensive practice of dentistry.The 2nd Annual Dental Procrastinator’s Symposium: The Future is Now is carefully designed for both practicing dentists as well as team members. We have designed the program to address specific issues facing the team in the dental practice. We welcome Dentists, Hygienists, Dental Assistants, and Laboratory Personnel to join us at the Charlotte AHEC Center for Learning & Development!

Lectures• Update 2014: “Real World” Aesthetic Dentistry for the

Restorative Practice / Robert Lowe, DDS• Modern Approaches to Treating Sleep Apnea / Daniel

R. Cook, DDS, MD• Dentistry at a Crossroads, The New Realities of the

Dental Care Landscape / Kamyar Nasseh, PhD• Digital Dental Technology and Associated Materials /

Larry Holt, DDS and David Avery, CDT, AAS

For the latest information and agenda, please visit our website at www.charlotteahec.org > Continuing Education > Dental Education

Instructor Multiple speakers - Check website for details


Fee Dentists: $250.00 Pre-Registration (Before Nov. 29) $300.00 Registration Team Members: $145.00 Pre-Registration (Before Nov. 29) $195.00 Registration Breakfast & Lunch Provided


Event # 43108



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Foundations of Professional Interpretation for Health and Human Services (Level I)

Dates Tuesday, September 9, 2014 & Wednesday, September 10, 2014

Time 8:30 am – 5:00 pm



Target AudienceAnyone who is bilingual and currently provides interpreter services or desires to provide interpreter services in a health or human services setting

Description The purpose of this workshop is to provide quality interpreter training to individuals who are currently providing or desire to provide interpreter services in health and human services settings.

ObjectivesAt the end of the workshop, participants will be able to:

• Describe the primary roles and functions of an interpreter in a health or human services setting

• Discuss the importance of ethical and confidential interpreter services

• Recognize the effective use of interpreter tools, techniques, and resources

Instructor Jorge Rudko, Education Specialist Charlotte AHEC


Fee $250.00 Pre-Registration (Before August 26) $265.00 Registration Breakfast & Lunch Provided

Contact Gabriela Staley, Education Specialist 704.512.6596

Event # 43346

AHEC DIVERSITY EDUCATIONFoundations of Professional Interpretation for Health and Human Services (Level I)

Dates Wednesday, August 6, 2014 & Thursday, August 7, 2014

Time 8:30 am – 5:00 pm



Target AudienceAnyone who is bilingual and currently provides interpreter services or desires to provide interpreter services in a health or human services setting

Description The purpose of this workshop is to provide quality interpreter training to individuals who are currently providing or desire to provide interpreter services in health and human services settings.


• Describe the primary roles and functions of an interpreter in a health or human services setting

• Discuss the importance of ethical and confidential interpreter services

• Recognize the effective use of interpreter tools, techniques, and resources



Fee $250.00 Pre-Registration (Before July 23) $265.00 Registration Breakfast & Lunch Provided


Event # 43606


Become a more effective interpreter with Level II

Foundations of Professional Interpretation for Health and Human Services (Level II)


Time 8:30 am – 5:00 pm



Target AudienceParticipants must be bilingual and have completed Foundations of Professional Interpretation for Health and Human Services (Level I).

Description This workshop is a continuation of Level I Interpreters Training with additional emphasis on interactive skill building sessions. This course is for individuals who are currently providing interpreter services in the healthcare setting.


• Demonstrate skills for consecutive interpretation• Apply the interpreter’s Code of Ethics• Discuss challenging interpreting situations in health

and human services





Event # 43347

New workshop for interpreters!

Interpreting in a Behavioral Health Setting


Time 9:00 am – 3:30 pm



Target AudienceAnyone who is bilingual and currently provides interpreter services in a behavioral health/mental health setting. Description “The clinical triad of client/provider/interpreter is instrumentally multicultural. Interpreters are valued for their bilingual skills. In mental health, symptom description leads to diagnosis. Why and how clients formulate that which troubles their spirit, their description of the “culture” of their problem, contains in it all the clues for treatment… Language is a way of expressing culture, although by no means the only one. Tapping into a language, especially one’s native language, means tapping into a whole world of beliefs, customs, norms, and taboos”. (Wawa Baczynskyj, LICSW Language, Culture, Memory Intertwined, 2001)Interpreting in a Behavioral Health setting can be difficult because it not only requires language skills and cultural brokerage skills, it may also tap into the interpreter’s own beliefs, fears, and memories. In this workshop we will discuss the information the provider is looking for in order to make a psychiatric diagnosis; the cultural differences that may arise between client and provider; and how to manage one’s own reaction to the content while interpreting.

Objectives• Identify 4 common psychiatric diagnoses.• Discuss cultural differences in describing emotional

distress.• Evaluate own reaction to psychiatric illness.• Develop a plan for self-care.

Instructor Alicia M. Gonzalez MSN, RN, CS Clinical Nurse Specialist Nurse Liaison, Health Careers Program, ORPCE Liasion Duke AHEC Program




Event # 43541

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Important information you will want to know!

Medical Terminology for Interpreters – Basic Glossary of Anatomy Terms

Dates Friday, December 5, 2014 & Friday, December 12, 2014

Time 8:30 am – 5:00 pm



Target AudienceParticipants must be fluent in English and Spanish. It is recommended but not required that Level I and Level II Interpreters Training courses be taken prior to taking this class.

Description This course is designed for fluent bilingual individuals who are currently providing interpreter services in the healthcare setting or are in the process of beginning to work as interpreters. This training has an additional emphasis on medical terminology.


• Identify English and Spanish terms for human body parts, systems, diseases and treatments for disorders using both formal and colloquial terminology

• Pronounce, spell, and define terms relating to the diagnosis, pathology and treatment of disorders of the body system

• Recognize frequently used abbreviations• Identify traditional folk remedies or beliefs that may

impact client compliance with treatment

Instructor María Vélez, Education Specialist Charlotte AHEC




Event # 43349

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Basic Spanish for Healthcare Professionals


Time 8:30 am – 5:00 pm


Location Carolinas Medical Center – Main Charlotte AHEC Library

Target AudienceHealthcare professionals caring for Spanish speaking patients and their families

Description This entry-level one-day intensive workshop covers the fundamentals needed to communicate effectively with Spanish-speaking patients and their families. This workshop will provide participants with Spanish questions and phrases with phonetic pronunciations and English translations. The first portion of the day is dedicated to the development of general Spanish communication skills and Latino cultural understanding. A variety of interactive learning techniques are used to build vocabulary and explore grammatical structure. The second part of the day is devoted to the practical application of Spanish in primary healthcare settings.


• Describe and discuss cultural differences between Hispanics/Latinos and other Americans concerning healthcare beliefs

• Create a foundation of vocabulary and basic terminology and phrases as related to healthcare professionals

• Establish a basic conversation with a Spanish speaking patient





Event # 43348


How To Work With An Interpreter

Location Charlotte AHEC eLink (Online Course) www.charlotteahec.org

Target AudienceAll professional health care providers that work with non-English-speaking patients

DescriptionThis module covers tips of experienced medical interpreters on how clinicians and interpreters can work together for the benefit of their patients. Using a trained medical interpreter results in more accurate diagnoses and better patient compliance. Trained medical interpreters are consistently better at facilitating communication between non-English-speaking patients and providers than patients’ relatives and children, who are often unreliable in interpreting complex or sensitive medical information.

Objectives Upon completion of this module, participants will be able to:

• Utilize the principles of Accuracy, Impartiality, Advocacy, and Cultural Awareness in communicating with non-English speaking patients.

• Understand the importance of conducting a brief pre-consultation conference.

• Describe the importance of the clarification process.• Recognize the importance of bridging the patient-

provider cultural gap.



Fee $20.00

Event # 35771

Basic Spanish for Healthcare Professionals(8-part series)

Location Charlotte AHEC eLink (Online Course) www.charlotteahec.org

Target AudienceAny professional health care provider that would like to learn basic Spanish

DescriptionThis ongoing and self-paced course will provide an introduction to basic Spanish. Some of the units include conversations that take place in the Reception Area, Intake, the Pharmacy, Ambulance, the Emergency Room, and Hospital Discharge. The lessons are divided in eight separate modules including one dedicated to cultural differences.

ObjectivesGreetings, farewells, introducing yourself, personal pronouns, formal vs. informal, articles and genders, Spanish speaking nationalities, common medical professions, physical descriptions and personalities, colors, relationships, the reception area, vocabulary, asking questions, making appointments, days of the week, months of the year, time, hospital intake and discharge, common diseases, the pharmacy, instructions, medications, ambulance and emergency room, services, accidents, basic Spanish verbs, and Latino culture are just some of the things that you will learn in this course!

Participant RequirementsIn order to advance from one unit to another, students will have three opportunities to pass each module quiz at 100%. To receive course credit and a certificate, the eight modules must be completed.


Credit 0.2 CEUs / 2.0 Contact Hours

Fee $80.00

Event # 38106

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Save the Date!

2014 Obesity Conference



More information is forthcoming and will be available on the website at www.charlotteahec.org


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HEROES Health Career Connection: A Teen Health Career Club

Date October 2014 – May 2015

Time 6:00 pm – 8:00 pm

Registration Middle and High School Students must apply


Target AudienceAny middle or high school student and their parent(s) that are interested in learning more about health and health careers

DescriptionH2C2 is a teen health career club for middle and high school students who are interested in learning more about careers in healthcare. Students will thoroughly enjoy health science workshops, health career speakers, games and more!

ObjectivesThere will be middle and high school programs that will run concurrently.Middle School (Grades 6-8)

• These sessions will expose students to: systems of the body, health career speakers, basic medical terminology, and a health career related field trip.

High School (Grades 9-12)• These sessions will expose students to: many different

branches of healthcare, health career speakers, a variety of health science activities, and a health career related field trip.

Instructors A variety of healthcare professionals

Fee $75.00


Event # 43294

SAT Prep Strategies Workshop

Dates Friday & Saturday, September 19-20, 2014, or Friday & Saturday, December 12-13, 2014

Times 6:00 pm – 8:00 pm (Friday) 8:30 am – 4:30 pm (Saturday)

Registration 5:30 pm (Friday) 8:00 am (Saturday)


Target AudienceAny middle or high school student interested in raising their SAT score

Description Raise your SAT scores! Prepare for the SAT Test! This course is taught by Mr. Morrison Giffen of the Princeton Review. Mr. Giffen has over 15 years of experience in providing successful, high quality test preparation for SAT, ACT, GMAT, GRE, LSAT, and MCAT students. Students will understand the importance of the SAT, learn strategies for reading and math, take a mock SAT exam, and receive helpful feedback during one-on-one parent/student consultation with the instructor.

Class fee includes a copy of “The Official SAT Study Guide” by CollegeBoard.


• Identify the role of standardized tests in the college admissions process

• Recognize test-taking strategies to maximize SAT math and reading scores

• Apply strategies by taking an SAT practice test

Instructor Morrison Giffen

Fee $90.00 Pre-Registration (before Sept. 5/ Nov. 28) $105.00 Registration Breakfast & Lunch Provided


Event # 43098 (September) 43350 (December)

AHEC HEALTH CAREERS (K-12)

Visit www.charlotteahec.org for application and more information on

AHEC Health Careers (K-12) workshops.


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Build Your Personal Brand with a Plan for Upward Mobility

Date Thursday, August 7, 2014

Time 8:30 am – 1:00 pm



Target AudienceLeaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description This program will focus on how an individual can build a career for success. We will look at strengths and weaknesses of the individual and learn ways to improve on our skills. Look at your purpose and passion and discover how this will help you with a successful career. Develop an action plan and set goals to help you be the best you can be.

Objectives• Clarify vision or purpose• Identify what a successful career looks like• Create a personal Unique Selling Proposition• Set goals in 7 areas of life• Create an Action Plan

Instructors Hugh B. Grey, MBA Business Coach and Consultant

Sandy Grey, MEd Retired Trainer, Consultant and Personal Coach

Credits 0.425 CEUs / 4.25 Contact Hours / 4.25 ACHE Qualified Education Contact Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit.

Fee $150.00 Pre-Registration (Before July 31) $165.00 Registration Breakfast Provided

Contact Alison Rogers, Medical Media Specialist 704.512.6811

Event # 43236

Communicate Like a Leader, Part 1

Dates Friday, July 25, 2014 OR Thursday, August 21, 2014

Time 8:30 am – 1:00 pm




Description This workshop is the pre-requisite for Communicate Like a Leader: Part 2 offered Fri., Sept. 26 OR Thurs., Oct., 23, 2014.

Communicate Like a Leader with two powerful communication skills: Tracking Positives and Listening to Understand. Using these skills, you will avoid common communication barriers that cause misunderstanding, resentment, resistance, and defensiveness. You’ll be prepared to communicate in a way that leaves others feeling understood, respected, and positive.

Objectives• Empower employees to think for themselves and solve

problems• Discuss how to build trust between leaders and

employees• Illustrate how to turn misunderstandings into accurate

communication• Describe how to help others feel understood and

respected• Explain how to encourage behaviors you want

Instructors Hugh B. Grey, MBA Effectiveness Training & Consulting (ETC)

Sandy Grey, MEd, CT/RTC Retired Trainer, Consultant and Personal Coach


Fee $150.00 Pre-Registration (Before July 18/ August 14) $165.00 Registration Breakfast Provided


Event # 43231 (July 25) 43232 (August 21)

AHEC LEADERSHIP EDUCATION


Compassion Fatigue: Are You There Yet?


Time 9:00 am – 4:00 pm




Description Compassion fatigue, also known as secondary traumatic stress (STS), is a condition characterized by a gradual lessening of compassion over time. It is common among individuals working consistently in healthcare under a great degree of constant stress and duress. It was first diagnosed in nurses in the 1950s.

Sufferers can exhibit several symptoms including hopelessness, a decrease in experiences of pleasure, constant stress and anxiety, sleeplessness or nightmares, and a pervasive negative attitude. This can have detrimental effects on individuals, both professionally and personally, including a decrease in productivity, the inability to focus, and the development of new feelings of incompetency and self-doubt.

As a leader, how can you recognize the signs and symptoms of compassion fatigue, not only in yourself but also in your staff. How is compassion fatigue affecting your outcomes and patient treatment? What can be done to cope with the symptoms of compassion fatigue and “turn it around”?

Come and learn about the signs and prevention strategies for compassion fatigue. Are you there yet?

Objectives• Discuss methods to be able to identify compassion

fatigue in yourself and your staff/colleagues• Define and clarify the meaning of compassion fatigue• Identify and discuss the causes and risk factors for

developing compassion fatigue• Identify and discuss prevention and mitigation of

compassion fatigue

Instructor Michael Frisina, PhD, MA International Leadership Consultant and Speaker The Frisina Group, LLC; Founder and President




Event # 43251

DISC-cover How to Increase Motivation, Reduce Conflict & Improve Productive Behavior

Date Thursday, August 14, 2014

Time 9:00 am – 4:00 pm




Description Are you exhausted from trying to figure out what makes your team members or direct reports tick? Does it seem like sometimes no matter what you say or do, it’s the wrong thing? Do you wish you had the key that would unlock the secret code? At its core, the DISC Behavioral assessment helps people understand human differences and their motivations. This course provides the basic foundation for that understanding through an engaging process. A series of interactive activities will help you discover the DISC for yourself and how to use it with your team. The result is a practical understanding of the DISC Model that will satisfy every leader’s need for immediate and effective application. You will be required to respond to the DISC assessment prior to attending the course.

Objectives• Discuss the foundations of the DISC model and what it

means for you• Recognize the characteristics of each DISC style • Describe the implications your DISC style has on

leadership • Express appreciation for the diversity of personality

styles in order to improve your work with others

Instructor Mary Elizabeth Murphy, CPCC, ORSCC, CPBA, CPMA S.T.A.R. Resources


Fee $245.00 Registration (August 7 & later call 704.512.6811 for registration information) Breakfast & Lunch Provided


Event # 43240

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Getting Things Done: Take Control of Your Time, Tasks, and Priorities to Accomplish More!


Time 9:00 am – 4:00 pm




Description Are you always “busy” but never seem to get anything done? Attend this practical session to learn strategies to manage your personal and business time.

Objectives• Employ methods to use time to your advantage by

focusing on the important and urgent things that matter most

• Describe how to deal with competing demands, distractions, time wasters, and unending information and make decisions for productivity

• Explain how to find balance for relationships at home and at work

• Describe planning processes to schedule appointments and tasks and ensure success

• Explain delegation strategies to leverage your time and effectiveness and as well as conquer procrastination and get it done

Instructor Lin Mitchell Management & Communications Consultant Duke University School of Medicine Instructor




Event # 43273

Are You $pent? Tips for Women in Healthcare to Balance Responsibility, Lower Stress, Save Money and Banish the Clutter


Time 9:00 am – 4:30 pm



Target AudienceLeaders/managers/supervisors/team leads, health/human service professionals.

Description Women in healthcare face many daily struggles. Seemingly impossible workloads, clutter, burn-out, doing more with less, the constant battle against stress and exhaustion.

Maybe it’s time to step back, unplug, talk it through and try another route. Join three wonderful speakers and take a day for you. Topics from work/life balance and personal finance issues to fighting off debilitating stress and a cluttered environment will be discussed. It’s time to make some changes and bring more balance to your every day! This symposium will not only benefit your work life, it will benefit your LIFE! Specific objectives for each session are on www.charlotteahec.org!

We thought we’d also take this opportunity to give-back to the community by accepting donations for Dress for Success, www.dressforsuccess.org. This is not a requirement, but if you would like to bring along some old suits, pants, blazers or any other work-appropriate attire we will take care of donating it.

Connie Curtis, MEd• Work/Life Balance: More than a Juggling Act

LaSharion Taylor, MA, LPC, NCC, CEAP• Smart Money Moves for Women

Melinda Smith, BA• Are You on the Verge of Becoming a Choke-a-holic!?• Beauty, Balance & Bliss: Feng Shui Your Environment!

Instructors Connie Curtis, MEd Organizational Improvement Consultant Mecklenburg County

Melinda Smith, CPO Balance & Harmony 3602, Inc.

LaSharion Taylor, MA, LPC, NCC, CEAP Corporate Trainer/Educator




Event # 43290

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Train Your Employees How to Rock!


Time 9:00 am – 4:00 pm




Description Strategic thinking is not only for company owners and executives to do once a quarter or even once a month, but rather it is something that should permeate the way everyone looks at the business and environment in which it operates every day. Strategic thinking is all about dreaming, planning, and doing; a process that allows you to envision new possibilities and opportunities on every front.

Planning is setting the action steps needed to get from where you are to where you want to be and the doing gets it done. This training will give you the opportunity to thoroughly analyze your own situation from a 360² view while learning to harness change. Let’s face the facts: not being able to manage change effectively costs us money. Change is a permanent feature of all organizations regardless of sector or size and must be embraced to help all organizations not only come to terms with change but also enable employees to manage change more effectively.

Objectives• Discuss solutions to embrace change • Apply strategic thinking to every issue – big or small• Employ flexible plans you can modify and change• Describe questions that will generate new ideas and

solutions• Discuss and challenge “the way we’ve always done it”

thinking

Instructor Melinda Smith, CPO Balance & Harmony 3602, Inc.




Event # 43268


Date Friday, September 26, 2014 OR Thursday, October 23, 2014

Time 8:30 am – 1:00 pm




Description *Pre-requisite for this program:Communicate Like a Leader: Part 1 - offered Friday, July 25 OR Thursday, August 21, 2014

Building on skills learned in the pre-requisite, Part 1, this workshop teaches constructive confrontation skills and how to respond to criticism. Learn to confront those whose behavior causes a problem in a way that leads to a satisfactory resolution while maintaining and improving the relationship. Influence others to take pride in the quality of their work, improve their performance and help you reach your objectives.

Objectives• Explain leadership skills that empower employees to

think for themselves• Discuss how to build trust between leaders and

employees• Describe how to turn misunderstandings into accurate

communication• Discuss how to help others feel understood, respected,

free to disclose problems and free to look honestly and non-defensively at the root of the problem

• Discuss the power of appreciation and how to encourage behaviors you want

• Express respect and empower others to solve their own problems




Fee $150.00 Pre-Registration (Before Sept. 19/ October 16) $165.00 Registration Breakfast Provided



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Assertiveness Training for Women in Healthcare


Time 9:00 am – 4:00 pm




Description Now and then you’re going to overreact or underreact. You’ll blurt out something that you wish you hadn’t, hurt someone whose opinion you value. The person with effective assertiveness skills sends the right signals and gets the right responses. With assertiveness training, women can learn how to better handle just about any situation that comes up — without seeming either shy or pushy. Assertiveness skills for women are vital for getting things done, getting what you want, commanding respect, and becoming an influential leader.

Objectives• Illustrate assertiveness skills for women to apply in

meetings and predominately male environments• Discuss how to be comfortable being who you are in

your natural behavior style• Demonstrate how to deal with conflicts confronting

women• Illustrate and project a positive self-image• Demonstrate assertive communication techniques:

verbal, nonverbal and assertive listening





Event # 43252

Balancing Tasks & People: Your Leadership Advantage


Time 8:00 am – 5:00 pm




Description This is an energetic, engaging and business-relevant leadership process designed for leaders of all levels who desire to strengthen their leadership qualities to become more effective in the operating environment. The process focuses on balancing the often conflicting priorities of achieving results and motivating people. The assessment reveals how you are perceived in critical leadership and management areas such as: communication, decision-making, conflict resolution, performance feedback, risk-taking, and receiving input.You will actively participate in a web-based behavioral assessment and receive peer reviews using a 360° Leadership Pattern Assessment (LPA) that provides a well-rounded view of how your behavior is perceived in the workplace and how it affects performance. Your LPA results will be interpreted for you and will identify your strengths as well as gaps between how you and others experience you.*Self-assessment required PRIOR to workshop. October 3 and later please contact Alison Rogers to register: [email protected]/704.512.6811

Objectives• Discuss behaviors that enhance team communication

and performance• Recognize the five factors that impact and influence

your leadership behavior and the behavior of those around you

• Discuss how to overcome obstacles that distract from success

• Discuss how to work together to achieve a common goal

Instructors Sherri K. Baldwin, Principal LeadAdvantage, National Speaker Rick Vipperman, Senior Consultant LeadAdvantage


Fee $265.00 Registration (Oct. 3 and later call 704.512.6811 for registration information) Breakfast & Lunch Provided


Event # 43305

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Become Behavior Smart: Learn to Manage Your Emotions


Time 9:00 am – 4:00 pm




Description When “behavior smart” people work together, they have the ability to sweep aside minor conflicts to focus on the team’s interests. They can deal effectively with productive confrontation and disruptive conflicts, and they can grow from any disagreements that may arise. Being able to manage emotion as a behavior skill is partly the ability to recognize and control your own emotions, and understand what those emotions are telling you. Managing your emotions also means that you can recognize the emotional wants and needs of others and respond appropriately. Emotional management is necessary for building trust, creating a sense of identity and efficacy, solving problems with others, cooperating, and participating productively in a group. Emotional management is an essential behavior skill that drives individual and organizational performance.

Objectives• Identify the key elements of self-awareness• Identify and apply the key elements of the four

fundamental behavior patterns• Discover how the brain works in disrupting emotional

awareness in crisis.• Discover the connection between the heart and mind

in creating an emotional balance to drive performance





Event # 43254

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Dudes and Dames, Groovy Cats and Gobbledygook: Navigating the Differences Among the Generations


Time 9:00 am – 4:00 pm




Description Are you working with, managing or attempting to lead people of different generations? Do you occasionally feel like you have landed on a new planet void of life as you know it and filled with uncharted territory? While the diversity is good, effectively communicating to each generation may be a problem. How can you lead and manage with generational differences in mind? What is your perspective of the “other” generation’s work style, view of authority and work/life balance? Join us as we navigate this treacherous terrain and explore the differences among the generations. You will be required to respond to 2 assessments PRIOR TO ATTENDING class. Assessments will be emailed to you BEFORE class.

Objectives• Explain how to listen for and recognize all the voices• Analyze the research and scientific studies of

generational differences• Discuss how generational values impact culture and

productivity• Determine the map based on individual expectations• Create Alignment in order to go forth and prosper

Instructor Mary E. Murphy, CPCC, ORSCC, CPBA, CPMA S.T.A.R Resources




Event # 43622




Time 8:30 am – 1:00 pm




Description Everyone benefits from excellent communication skills!

Pre-requisites for this program:Communicate Like a Leader: Part 1 - offered Fri., July 25 OR Thurs., Aug. 21 AND Part 2 - offered Fri., Sept. 26 OR Thurs., Oct. 23, 2014.

Communicate Like a Leader with two additional communication skills: Mutual Problem Solving and Consultative Selling. Mutual Problem Solving Skills allow you to resolve conflicts and needs in ways that are agreeable to all involved. Consultative Selling skills will enable you to handle one of the most difficult interpersonal tasks – approaching people who have not asked for your advice and making suggestions to them in a way that will cause them to appreciate your comments and consider your ideas.

Objectives• Describe how to improve relationships while solving

your problems• Discuss how to turn conflicts into cooperation• Discuss how to turn problems into progress• Illustrate how to sell your ideas effectively





Contact Alison Rogers, Project Coordinator 704.512.6811

Event # 43235

Team Development for Managers and Supervisors


Time 8:30 am – 12:30 pm



Target AudienceLeaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level

Description Managers of today’s organizations are often faced with the challenge of transforming a team of diverse individuals into a productive, high functioning team. This course offers Managers the most widely accepted team development models which enables understanding and intervention that will increase your team’s overall effectiveness. It is imperative that Managers are able to observe and analyze behaviors and activities that encourage/hinder the team’s performance and implement a course of action that will empower the team to overcome reoccurring barriers and issues.

Objectives• Define the stages of Team Development and the

components necessary for a sturdy, reliable team• Discuss the dynamics and skills involved in becoming

an effective, high-performance team• Describe how to capitalize on differences: Diversity• Employ techniques to manage conflicts and

dysfunctional team behaviors• Identify team-building strategies capable of

overcoming team deficiencies

Instructor Connie Curtis, MEd Organizational Improvement Consultant Mecklenburg County




Event # 43267

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RESET Your Buttons for Great Customer Service


Time 9:00 am – 4:00 pm




Description Do you want to be great, not just good at customer service? Do you want to create relationships that work? Do you want to set yourself apart from 99% of the employees in healthcare?Being Great at Customer Service no matter how deep the desire is not always easy. Patients, managers, and co-workers can wear your resolve thin. You love your work, you value the relationships and yet, there are those days when it just doesn’t matter how hard you try, nothing seems to be working.This course was created by the author of Am I Great At Customer Service? Ed Gagnon and RESET Your Buttons®and Create Relationships That Work! author, Mary Elizabeth Murphy. They designed this course to help you, the healthcare professional, learn ways that will support you and your team to consistently deliver great customer service to your internal and external clients. How to recognize the 25 characteristics of people who are not just good but great at customer service? Learn about the attitudes of customer service stars, what techniques they use in front of the customer and how they shine even when the customer’s not around?

Objectives• Recognize what causes buttons to be pushed• Recognize the impact of individual differences and

needs• Discuss how to defuse the upset or irate customer with

“Expectation Alignment”• Describe common core values within the stakeholder

relationships• Define and own the outcomes

Instructor Mary Elizabeth Murphy, CPCC, ORSCC, CPBA, CPMA S.T.A.R. Resources


Fee $270.00 Pre-Registration (Dec. 2 & later call 704.512.6811 for registration information) Breakfast & Lunch Provided


Event # 43241

Jerks at Work: Dealing with Challenging Workplace Behaviors


Time 9:00 am – 4:00 pm




Description Nothing irks like jerks at work. The good news is there are steps you can take TODAY that will increase accountability… improve productivity… and create a harmonious workplace. Introducing “Jerks at Work,” a leadership development seminar designed to help you deal with challenging workplace behaviors!

Although it may be hard to transform a difficult employee into a warm, friendly ally, you CAN take steps to make it easier for the employee to comply with expected norms of behavior and work place civility. Join Dr. Frisina to learn how!

Objectives• Describe how to make jerk-free values part of your

work culture• Explain the use of crucial confrontations as an effective

communication tool to manage disruptive behavior• Explain appropriate verbal feedback to a jerk’s

offensive behavior• Describe how to confront with safety• Identify and differentiate keys managing emotional

and confrontational jerks





Event # 43253

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N Personal Transformation: Stepping Up to a Leadership Role


Time 8:30 am – 12:30 pm



Target AudienceLeaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level

Description Career change can make us all uncomfortable. Having a clear sense of expectations can aid in a smooth transition, especially when transitioning from the role of an individual contributor to one of leadership. The priorities and expectations of an individual contributor shift when assuming a leadership role, requiring personal change and growth, beginning with self-awareness. The ability to influence and accomplish success through others, as a new or transitioning leader, is most critical to success. In this interactive workshop the new leader or those considering transitioning to leadership roles, will understand how to make a strong, successful impact during the transition and ongoing.

Objectives• Describe the differences and expectations between

individual contributor and leadership roles• Prepare for and recognize leadership opportunities

while serving as an individual contributor• Drive success and performance via emotional

intelligence and relationship management• Evaluate your leadership potential

Instructor Carole Isom-Barnes, PhD Xperience Leadership, LLC


Fee $150.00 Pre-Registration (Before Dec. 3) $165.00 Registration Breakfast Provided


Event # 43479

In late January/early February 2014,you will use your MyAHEC account to obtain

workshop handouts. Be sure to sign up for your MyAHEC account today.

Don’t wait!

My AHEC is an online service of the North Carolina Area Health Education Centers

(NC AHEC) Program providing personalized services and resources to North Carolina’s

health care professionals.

Visit http://myahec.org to create an account!

Why sign up for an account?• Create a personalized continuing

education record! • Allows MYAHEC account holders to track

their personal continuing education and credit history.

• Print transcripts, check your registrations for upcoming continuing education events and download related documents

• Search the NC AHEC continuing education calendar for upcoming NC AHEC continuing education events

Who can create a MyAHEC account?MyAHEC accounts are available to health care professionals, residents and students who live or work in North Carolina and to individuals who have taken NC AHEC continuing education courses.

MyAHEC


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Searching In PubMed: A Refresher Course

Dates Tuesday, October 7, 2014 & Thursday, December 4, 2014

Times 9:00 am – 10:00 am (October 7) 1:00 pm – 2:00 pm (December 4)

Registration 15 minutes prior to the start of the class

Location Charlotte AHEC Library – Computer Lab Medical Education Building (MEB) Carolinas Medical Center

DescriptionMEDLINE is perhaps the most widely used bibliographic database of life sciences and biomedical information. MEDLINE contains article citations for medicine, nursing, pharmacy, dentistry, veterinary medicine, allied health, and other health care disciplines. This class will demonstrate basic searching through the PubMed interface to better help users find articles needed in their research.

Objectives• Research topics of interest related to a clinical or

nonclinical problem• Explore relevant material within the MEDLINE database• Identify successful search strategies using Medical

Subject Headings (MeSH) to explore the literature on a topic and to locate specific articles

• Discover three unique resource tools within the MEDLINE database

Instructor Alan Williams, MS Charlotte AHEC Library

Credits 0.1 CEUs / 1.0 Contact Hour


Contact Jennifer Sharpe, Project Coordinator 704.355.3129

Event # 43630 (October 7) 43631 (December 4)

How to Use the AHEC Digital Library (ADL) as a Resource*Workshops are limited to 10 participants*

Date / Various - visit www.charlotteahec.org for Time additional information



Target AudienceAll interested healthcare professionals

DescriptionFinding research articles in peer reviewed/refereed journals can be stressful for all staff working on a clinical unit. This workshop will show you where and how to locate medical research articles in peer reviewed nursing journals with the resources available to you through the AHEC Digital Library.

Objectives• Focus on topics of interest related to a clinical problem• Search for relevant material in the AHEC Digital Library • Search for relevant material in the CINAHL database

and additional web-based resources as time permits.

Instructor Charlotte AHEC Library Staff


Fee No Charge


Event # Various - visit www.charlotteahec.org for additional information

Prerequisite Each participant must have an active AHEC Digital Library (ADL) account prior to attending the class. If you do not have an account, you may request one by contacting the AHEC Library Front Desk at 704.355.3129 or by sending an email to [email protected]

AHEC MEDICAL LIBRARY

Cancellation Policy for the “How to Use the ADL as a Resource” course:Participants that register for this session and are unable to attend for any reason should notify the Charlotte AHEC Library (704.355.3129) prior to the class. In the event that a participant registers for this class and cancels (or fails to attend) three times, then the participant’s department will be billed a $25.00 cancellation fee.


There’s An App For That: Using Mobile Technologies In Healthcare

Dates Monday, October 13, 2014 & Wednesday, December 10, 2014

Times 9:00 am – 10:00 am (October 13) 1:00 pm – 2:00 pm (December 10)



DescriptionThe goal of this class is to familiarize health professionals with current practical applications of mobile technologies in clinical and education settings. Topics will highlight the uses of mobile technologies and apps, technology challenges, and provide guidance with applying best practices.

Objectives• Discover which mobile health apps save time and

improve outcomes• Review medical, nursing & allied health, drug reference,

and wellness apps• Compare different mobile technologies and

troubleshoot challenges encountered • Download and practice using apps that assist in

evidence-based clinical and research needs• Acquire skills to access library and other information

resources via mobile technologies

Instructor Caroline Axthelm, MSLIS Charlotte AHEC Library


Fees $35.00 Registration


Event # 43643 (October 13) 43644 (December 10)

Advanced Nursing Research

Dates Wednesday, September 24, 2014, Thursday, November 20, 2014 & Tuesday, December 16, 2014

Times 9:00 am – 12:00 pm (September 24) 1:00 pm – 4:00 pm (November 20) 9:00 am – 12:00 pm (December 16)



DescriptionFinding evidence-based articles in peer reviewed/refereed journals can be stressful for all health care professionals working on a clinical unit. This workshop will show you where and how to locate evidence-based practice resources available to you through the AHEC Digital Library.

Objectives• Focus on topics of interest related to a clinical problem• Search for relevant material in the AHEC Digital library• Search for relevant material in the CINAHL and

MEDLINE databases. Additional web-based resources will be explored, as time permits.

• Determine the differences in levels of evidence to help participants to critically appraise the literature that they find

Instructor Laura Leach, MLIS Charlotte AHEC Library


Fee $75.00 Pre-Registration (at least 1 week prior to class) $85.00 Registration


Event # 43632 (September 24) 43641 (November 20) 43642 (December 16)

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AHEC NURSING EDUCATIONNew Workshop!

Congenital Heart Defects - An OverviewThis workshop is being offered in cooperation with the UNC-Chapel Hill School of Nursing


Time 8:30 am – 12:15 pm



Target AudienceRNs, LPNs and other interested healthcare professionals

DescriptionThis workshop will provide an overview of the commonly seen congenital heart defects in children. Clinical presentation, pathological consequences, treatment modalities and post-operative care of infants undergoing cardiac surgery will be discussed.

Objectives• Review heart development and anatomy • Define types of congenital heart disease• Describe the clinical presentation of the most common

congenital defects• Discuss the pathological consequences of congenital

heart disease• Describe the available diagnostic and therapeutic

modalities for congenital heart disease.• Review post-operative care of infants after cardiac

surgery

Instructor Diane Yorke, MBA, PhD, RN, CPNP

Credits 3.5 CNE Contact Hours

Fee $85.00 Pre-Registration (Before August 26) $100.00 Registration Light Breakfast Provided

Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537

Event # 43048

Popular Class! Evidence Based Guidelines!

Evidence-Based Nursing Management on Hypertension and Chronic Heart FailureThis workshop is being offered in cooperation with the UNC-Chapel Hill School of Nursing

Date Thursday, July 24, 2014

Time 8:30 am – 4:00 pm



Target AudienceRNs, LPNs and other interested healthcare professionals.

DescriptionThis class will review pathophysiology, history taking, physical assessment skills, diagnostic testing, pharmacologic and non-pharmacologic treatment, and patient teaching for patients with hypertension and chronic heart failure. Evidence-based information from the latest American Heart Association/American College of Cardiology guidelines will be presented. Changes from the JNC-8 report on the treatment of hypertension in adults and from the 2013 AHA/ACC Guidelines Update for Treatment and Management of Heart Failure will be reviewed. “Top Cardiovascular Headlines” from the past year and case studies will be utilized to fully integrate learning into the clinical setting.

Objectives Include• Review the key aspects of nursing assessments

(including history taking and physical assessment) essential for caring for patients with hypertension (HTN) and chronic heart failure (CHF)

• Discuss diagnostic testing for patients with HTN and CHF

• Discuss treatment guidelines for HTN as indicated by the JNC-8 treatment guidelines

• Review the pathophysiology of various types of CHF identifying rationale for appropriate medical treatment

• Review general medical management and education of patients with CHF

Instructor Leslie L Davis, PhD, RN, ANP-BC, ANP, FAHA Assistant Professor of Nursing University of NC Greensboro Clinical Assistant Professor of Medicine University of NC Chapel Hill


Fee $125.00 Pre-Registration (Before July 10) $140.00 Registration Breakfast & Lunch Provided

Contact Amanda Rogers, Project Coordinator 704.512.6038

Event # 43394

SAVE THE DATE! New Workshop for Nursing Assistants!

Legal Implications for Nursing Assistants


Time 9:00 am – 12:15 pm


Contact Paulina Crass, Education Specialist 704.512.7592

Event # 43735

For more information, please visit Charlotte AHEC website, click on “Continuing Education”, then “Nursing Education”.


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Time 8:30 am – 4:00 pm



Target AudienceRNs and LPNs

DescriptionThis workshop is designed to provide instruction and/or a refresher course for the RN or LPN delivering care to patients receiving intravenous therapy. Content includes North Carolina rules and regulations, guidelines and resources for standards of care, complication management, assessment and clinical skills techniques, equipment, documentation guidelines, calculation of flow rates, and securement of the site.

Objectives• Define state rules and regulations that govern

administration of IV therapy• List resources that determine guidelines and standards

for IV therapy• Identify terms and abbreviations commonly used in IV

therapy• Identify veins of the upper extremities• Define characteristics of arteries and veins• List areas of nursing assessment for patients receiving

IV therapy• Identify techniques for locating a vein for IV catheter

placement• Define lymphedema and discuss why IV insertion

should be avoided in extremities at risk for lymphedema

• Demonstrate the insertion and removal of an IV catheter

• Identify equipment needed to administer IV therapy• List tools available to assist with documentation• List complications and interventions related to IV

therapy• Demonstrate the ability to calculate IV flow rates

Instructor Sheri Skeen, RN, BSN, CRNI




Event # 43677

Popular Workshop!

Recognizing and Responding to Oncological Emergencies

Date Monday, September 15, 2014

Time 8:30 am – 12:15 pm



Target AudienceRNs, LPNs, social workers, counselors, and other interested healthcare professionals.

DescriptionThis program is designed to provide nurses with current knowledge that will help them as they work with persons experiencing common metabolic and structural oncologic emergencies. Participants will have an opportunity to apply this information to clinical practice through the use case studies.

Objectives• Identify risk factors that are associated with common

oncologic emergencies.• Compare and contrast normal physiology and

pathophysiological basis of common oncological emergencies

• Identify etiology/risk factors associated with common oncological emergencies

• Apply evidence-based approaches to the assessment and management of common oncological emergencies including: laboratory workup; clinical presentation; assessment/nursing considerations; and medical management

Instructor April M. Carroll, MSN, RN, BA

Credit 3.5 CNE Contact Hours

Fee $85.00 Pre-Registration (Before Sept. 2) $100.00 Registration Light Breakfast Provided


Event # 43417


New Workshop!

An Introduction to a Holistic Approach in Geriatric Care


Time 9:00 am – 12:15 pm



Target AudienceRNs, LPNs, social workers, counselors, and other interested healthcare professionals.

DescriptionA holistic approach in geriatric care requires caring for those with complex needs relating to relationships, values and beliefs, economics, living arrangements, treatment support, community services, and lifestyles. It also requires that professional caregivers have knowledge and understanding of changing care needs when older adults move among care settings on the continuum of care.

TopicsParticipants will bring together the following components into a holistic approach to geriatric care:

• Culturally Sensitive Care – how to account for individual values and beliefs

• Evidence-Based Practice – how to critique and evaluate the appropriate use of particular knowledge in a specific situation

• Person-Centered Care – how to take individual preferences and expectations into account

• Situational Decision-Making – through research, discover new ways to improve and adapt care currently provided

• Teamwork/Collaboration – how to work effectively with other team members and the care recipient’s “family/friend team” to ensure smooth communication

• Openness to Treatment Preferences – how to support an integrative approach to health care treatments desired by care recipients, where possible

Modified from the National League of Nursing’s Advancing Care Excellence for Seniors (ACES), “A Living Care Document,” 2011, which will be used in this training as a reference.

Instructor Lyndall Hare, PhD Gerontologist & Eldercare Coach and Aging Consultant

Credit 3.00 CNE Contact Hours



Event # 43395

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Basics and Advanced in Healthcare Finance are available!

Finance and Budgeting Basics for Nurses and Other Healthcare Professionals


Time 8:30 am – 4:30 pm



Target AudienceRNs, healthcare managers, administrators, and other interested healthcare professionals

DescriptionThis one day program is designed for current and future healthcare managers to provide a basic understanding of finance and budgeting in a healthcare organization.Participants are encouraged to bring a copy of their own financial (responsibility) report.

Topics Include• Financial terminology• Basic Reimbursement and cash flow in healthcare

(Managed care contracts, Medicare/Medicaid, Case mix, etc.)

• Expenditures and cash flow in healthcare (Materials• Management, Purchasing Contracts, Payroll, Benefits,• Contract Labor, Indirect Expenses, and Overhead)• Analysis of departmental responsibility report• Overview of the operating and capital budgets process

Objectives• Describe the relationship needed between clinical and

financial staff• Explain the profit/non-profit concept in healthcare

organizations• Define revenue and reimbursement in healthcare • Explain the budget development process • Describe costs in healthcare and the use of variance

management• Discuss capital budgets & community benefits

Instructor E. Denise Smith, CPA, DHA

Credits 6.5 CNE Contact Hours / 0.65 CEUs



Event # 43396


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N Popular Workshop!

Lungs “N” Things - Assessing PulmonaryDisease Processes and Managing theMechanically-Ventilated Patient


Time 8:30 am – 4:00 pm



Target AudienceRNs, LPNs, and other interested healthcare professionals

DescriptionThe focus of this program is on the care of the mechanically ventilated patient, ABG interpretation, pulmonary assessment, and other pulmonary related disease processes.

Objectives• Relate pulmonary assessment findings to the

underlying physiology or pathophysiology in critically ill adults

• Identify at least 3 types of artificial airways, including the advantages, disadvantages, and care required for each

• Recognize the effects and possible side effects of various modes of mechanical ventilation

• Describe the care of mechanically ventilated patient• Interpret ABG results for acid-base, ventilation, and

oxygenated abnormalities• Anticipate the medical and nursing interventions

required to care for a patient with selected pulmonary problems

Instructor Steve Minderlein, RN


Fee $125.00 Pre-Registration (Before Sept. 4) $140.00 Registration Light Breakfast & Lunch Provided


Event # 43397

Back by Popular Demand! Hurry, Workshop Space is Limited! (Two workshops are being offered at different sites)

Reiki Level 1

Date Saturday, September 20, 2014

Time 8:30 am – 5:00 pm


Location Carolinas Medical Center – Pineville Mecklenburg Conference Room A & B (Ground Floor, Conference Center)

Target Audience Nurses, clinicians, massage therapists, case managers, social workers, psychologists, psychiatrists, licensed professional counselors, mental health professionals, health and human services practitioners, and other interested persons and health care professionals.

Description Reiki is a hands-on healing technique in which light physical touch is used to support the body’s natural ability to heal. Reiki requires no specific belief; it only requires an open mind and willingness to experience. Since Reiki is non-invasive and holistic, it can be safely practiced in any situation. In Level 1 class you will learn the history of Reiki and how it can be a part of your professional tool kit and personal self-care practice. You will learn and experience a hands-on healing technique that can be used with patients, family, friends and self. This is both a didactic and an experiential class.

Objectives • Discuss the history and use of Reiki• Identify the body’s 7 main energy centers or Chakras• Identify practical uses for Reiki in a healthcare setting• Demonstrate Reiki hand positions for self-treatment• Perform hand positions for treatment of others

Instructor Pardee Henderson, MPH, IBCLC, HTCP/I, RM/T


Fee $150.00 Pre-Registration (Before Sept. 6) $170.00 Registration A Reiki textbook is included Lunch on your own; Snacks will be provided


Event # 43398


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Back by Popular Demand!

Interpreting Lab Values in the Oncology Patient


Time 8:30 am – 12:15 pm




DescriptionThis course is designed to enhance the nurse’s knowledge of interpretation of laboratory values in the oncology patient. Components of a complete blood count and their relevance in the oncology patient will be reviewed. This course will review common metabolic panel abnormal values and the nursing implications associated with them and will teach the nurse to correlate assessment findings and laboratory values. Tumor markers and their meaning will also be described.

Objectives• Interpret a complete blood count report.• Identify critical lab values in the oncology patient.• Describe the use of tumor markers during treatment.

Instructor David Avalos, MSN, RN, OCN




Event # 43422

New Workshop! Don’t Forget to register for Emerging Nurse Leaders - Part 2 offered on Tuesday, December 2, 2014

Emerging Nurse Leaders - Part 1


Time 8:30 am – 4:00 pm



Target AudienceNurses interested in developing a career path in nursing leadership or nursing administration.

Description Take this workshop to prepare you for the next Emerging Nurse Leaders - Part 2 offered Tuesday, December 2, 2014.

This class will develop participant understanding of the necessary skill sets and ongoing development that is needed for today’s emerging nurse leader.

Topics Include• Leadership and Management• Health and Public Policy• Human Capital: Recruitment, Management and

Retention• Financial Management

Instructors Elizabeth D. Snow, MSN, MSL, MSAEd, RN Ann Black, RN, MSN Teresa Cochran, RN, BSN




Event # 43536


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N Popular Workshop!

Legal Aspects of Documentation: How WellWould Your Documentation Hold Up in Court?


Time 8:00 am – 4:00 pm




DescriptionThis program will acquaint the learner with legal issuesrelated to documentation in the practice of nursing. Anoverview of the law and specific legal requirements ofnursing in documentation methods will be provided. Casestudies containing examples of good documentation, poordocumentation and legal case outcomes will also be covered.

Objectives• State the most common source of litigation for

healthcare professionals• Identify common pitfalls in nursing documentation• Describe the essential components of a complete and

accurate nurse’s note• Discuss strategies for writing legally defensible notes• Discuss how to document High-Risk conversations and

situations.• Describe how to document defensively• Examine legal implications of electronic

documentation• Analyze actual cases in terms of documentation and

deviations from the standard of care

Instructor Pam A. Collins, RN, MSN, CMSRN, LNC




Event # 43691

Two days Basic ECG Core

ECG Core Series Class 1: Basic ECG Principles

Dates Wednesday, October 1, 2014 & Thursday, October 2, 2014

Time 9:00 am – 4:30 pm



Target AudienceRNs, LPNs, cardio-vascular monitor techs, and other healthcare professionals with VERY LIMITED OR NO experience in ECG rhythm interpretation who wish to master the skill of the very basics of ECG interpretation.

DescriptionThis two-day slower paced course is designed to equip the participant with the BASIC knowledge essential for interpreting ECG rhythms. Methods for identifying P, QRS, T waveforms, measurements of segments and intervals, calculation of heart rate provide the tools necessary to interpret basic rhythms. This course provides extensive practice with measurements and interpretation of basic rhythm strips. Textbook provided: Springhouse Publishers (2006). ECG Strip Ease: An Arrhythmia Interpretation Workbook; Wolters Kluwer/ Lippincott Williams & Wilkins.

Objectives• State the differences between electrical & mechanical

activity within the heart• Describe electrodes and the critical importance of

proper lead placement• State at least one method for calculating heart rate on

an ECG strip• State the location and intrinsic rates for SA node, AV,

junction, Bundle of His, and Purkinje fibers• Identify and measure the ECG waveform components

(P wave, QRS complex, T wave, PR interval, QT interval, ST segment)

• Identify a systematic approach to basic rhythm analysis • Describe the ECG characteristics for sinus rhythms,

atrial rhythms, junctional, ventricular rhythms, and heart blocks

• Recognize common ECG dysrhythmias

Instructor Sherry Walter, MSN, RN, NEA-BC, CCRN

Credits 12.0 CNE Contact Hours Application has been made to the American Association for Respiratory Care (AARC) for continuing education contact hours for respiratory therapists.

Fee $260.00 Pre-Registration (Before Sept. 15) $280.00 Registration Light Breakfast & Lunch Provided Textbook Provided


Event # 43553


Hemodynamic Monitoring: Keeping Your Skills Dynamic at the Bedside


Time 8:30 am – 4:00 pm




DescriptionThis course will provide a basic understanding of invasive hemodynamic monitoring and its basic application in the care of critically ill patients. Knowledge of basic ECG interpretation and basic physical assessment is required.

Objectives• List indications for insertions of arterial and pulmonary

artery catheters• Describe principles of pressure monitoring• Identify CVP, PAP and PAWP waveform components• List at least 2 common complications of invasive

monitoring and strategies to prevent complications• Discuss heart rate, pre-load, after-load, contractility,

normal values, and clinical indications that affect values and strategies for manipulation

Instructor L. Beth Sossoman, RN, MSN, ACNP-BC, CVN




Event # 43407

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New Workshop!

Rejuvenate Your Nursing Profession!


Time 9:00 am – 3:15 pm




DescriptionWith all of the changes in healthcare today, the nurses play a critical role in ensuring successful implementation of these changes while continuing to provide compassionate, evidence-based care. In turn, nurses are often their own worst enemies. Maintaining a positive work environment is crucial to increasing job satisfaction.

This workshop will discuss some of the key workforce issues affecting the nursing profession today, with the goal of rejuvenating nurses so they can better care for their selves, their coworkers and their patients.

Objectives• Identify what incivility in nursing is and impact on the

nursing profession.• Connect his or her individual experiences with

incivility to the effect it has on them personally.• Discuss evidences based strategies to promote a

culture of civility in nursing.• Define and Explore compassion in caregiving• Differentiate the differences between burn-out and

compassion fatigue• Identify methods to identify, prevent and recover from

both burn-out and compassion fatigue.• Explore methods to provide compassion and self-care

to oneself as a caregiver.• Define Healthy Therapeutic Humor and discuss the

history of humor.• Cite examples of how applied humor can impact

health and healing personally and in the workplace• Describe plan for increasing humor in their workplace

and demonstrate strategies for infusing healthy humor into their personal and/or professional practice.

Topics and InstructorsPromoting a Culture of Civility in Nursing Education and Nursing Practice – Sherri Marlow, DNP, RN, CNE, NCNA Beyond Bullying TaskforceCompassion Fatigue and Burnout – April Carroll, MSN, RN, BAHumor in the Workplace, Connie Domino, BSN, MPH, RN




Event # 43406


Back by Popular Demand! Hurry, Workshop Space is Limited!

Reiki Level 1


Time 8:30 am – 5:00 pm


Location Carolinas Medical Center – Mercy Auditorium

Target Audience Nurses, clinicians, massage therapists, case managers, social workers, psychologists, psychiatrists, licensed professional counselors, mental health professionals, health and human services practitioners, and other interested persons and health care professionals.

Description Reiki is a hands-on healing technique in which light physical touch is used to support the body’s natural ability to heal. Reiki requires no specific belief; it only requires an open mind and willingness to experience. Since Reiki is non-invasive and holistic, it can be safely practiced in any situation. In Level 1 class you will learn the history of Reiki and how it can be a part of your professional tool kit and personal self-care practice. You will learn and experience a hands-on healing technique that can be used with patients, family, friends and self. This is both a didactic and an experiential class.

Objectives • Discuss the history and use of Reiki.• Identify the body’s 7 main energy centers or Chakras. • Identify practical uses for Reiki in a healthcare setting.• Demonstrate Reiki hand positions for self-treatment. • Perform hand positions for treatment of others.

Instructor Pardee Henderson, MPH, IBELC, RM/T, HTCP/I


Fee $150.00 Pre-Registration (Before Sept. 12) $170.00 Registration A Reiki textbook is included Lunch on your own; Snacks will be provided


Event # 43516

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N Infection Control Updates for Nurses


Time 9:00 am – 3:30 pm



Target AudienceRNs, LPNs, or other healthcare professionals

Description This program will provide an overview of the latest information on infection control pertaining to healthcare professionals.

Objectives • Describe and apply the Infection Control Chain. • Review the CDC communicable diseases. • Identify the common Winter Respiratory infections. • Discuss how CDC Respiratory Etiquette

recommendations could decrease the transmission of infections.

• Identify and recognize the Alphabet of Infections. • Recognize and differentiate between Hospital and

Community Associated Infections with the ability to list the most common infections.

• Review the updates from Cleveland Clinic, National Institute of Allergy and Infectious Diseases, and CDC.

• Identify and utilize infection control resources.

Instructor Brynne Beaver, BSN, RN, CIC


Fee $125.00 Pre-Registration (Before Sept. 25 ) $140.00 Registration Light Breakfast & Lunch Provided


Event # 43399


New Workshop!

Neurology Updates for NursesThis workshop is being provided in cooperation with the UNC-Chapel Hill School of Nursing.


Time 8:30 am – 4:00 pm




DescriptionThis workshop will provide the learner with neurological assessment skills as well as the ability to plan, intervene in, and evaluate the care of the patient with neurological deficits.

Objectives• Review cranial anatomy, cerebral circulation, & brain

organization• Apply elements of the nursing process to the care of

the patient with neurological deficits• Identify signs and symptoms associated with common

neurological diagnoses• Interpret the epidemiology and management of stroke

and TIA • List common neurological infectious diseases

observed in NC and their management• Apply elements of the nursing process to the care of

the patient with an acute head injury or spinal cord injury

Instructor Deborah H. Allen, MSN,RN,CNS,FNP, AOCNP


Fee $125.00 Pre-Registration (Before October 1) $140.00 Registration Light Breakfast & Lunch Provided


Event # 43404

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Popular Workshop!

Preceptor Workshop for Nurses: Becoming Effective Preceptors


Time 9:00 am – 3:30 pm



Target AudienceRNs, emergency management personnel, and other interested healthcare professionals

DescriptionThis 1-day workshop is designed to successfully prepare nursing preceptors in this critical role. Topics include adult learning principles, communication, leadership development, and principles of giving feedback, evaluation process, dealing with difficult situations, legal documentation, role modeling, socialization, and goal setting.

Objectives• Identify multiple preceptor roles and discuss core

values of leaders and why preceptors must exhibit these core values

• Recognize leadership tools and leadership style• Describe Adult Learning Principles• Define effective Communication roles• Identify principles of feedback and evaluation process• Review preceptor tools• Identify legal aspects of documentation• Recognize difficult people types and discuss ways to

deal with effectively• Describe methods that preceptors work effectively

with preceptees and use Holistic Nursing

Instructor Paula McClean, RN-BC, BSN, MHA


Fee $130.00 Pre-Registration (Before October 2) $145.00 Registration Light Breakfast, Lunch & Handouts Provided


Event # 43400


Popular Workshop!

How to Keep Healthy in a Toxic World


Time 12:30 pm – 4:15 pm



Target AudienceAny healthcare professional

DescriptionEvery day, we are surrounded by numerous toxins that can lead to “environmental illnesses” for ourselves and our families. Our “diet” includes all that we do each day, from music and movie choices to clothing, food, and exercise choices, to even relationship choices. “Diet” is what we choose to take in from our surroundings…. And, from what we have gathered, we are then able to return.This workshop will explore the source of these toxins and the importance of diet and lifestyle on the regulation and release of toxins. Participants will gain a better understanding on how they can create and maintain their own health with positive lifestyle choices in a toxic world.

Objectives• Describe various toxins in our environment, the

environmental Illnesses that they can cause, and methods to protect from these toxins

• Discuss the differences in sympathetic and parasympathetic pathways and how these pathways can be affected by the presence of environmental toxins

• Describe the importance of lifestyle choices on the body’s digestion, processing, and elimination of food and toxins

• Explain the importance of eating a wide variety of fresh, organic and humanely processed foods in order to provide micro nutrients, with the goal of maintaining optimal health

• Discuss the role of the health-care provider in guiding patients to make positive lifestyle choices to avoid toxins and environmental illnesses

Instructor Emi Miller, RN, HN-BC, L.Ac


Fee $85.00 Pre-Registration (Before October 8) $100.00 Registration Snack Provided


Event # 43419

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N New Nursing Certification Review Course!

Nursing Informatics Certification Review Course

Dates Thursday, October 16, 2014 & Friday, October 17, 2014

Time 8:15 am – 5:30 pm



Target AudienceNurses who are interested in taking the ANCC Nursing Informatics Certification Exam, or those who would like a comprehensive overview of the Nursing Informatics specialty.

DescriptionThe Nursing Informatics Academy is a two-day intensiveinformatics review course covering areas such as: projectmanagement basics, information technology andhealthcare security and privacy issues, system life cycle design, information technology fundamentals, and professional practice. Let the Nursing InformaticsAcademy help you create your plan to review for the ANCC Informatics Nurse Exam. In addition to reviewing content from our course book, we also provide you with access to our online question bank. What better a way to practice a computer-based exam than with real nursing informatics questions in an online format, available when your schedule permits?

Objectives• Examine the foundations, models, and theories in

healthcare informatics• Identify how the data, information, knowledge, and

wisdom continuum applies to healthcare informatics• Discuss regulatory and accreditation agencies and

their impact on healthcare and informatics practice• Delineate the steps of project management in

healthcare• Identify key steps and concepts of the system life cycle

in healthcare information technology• Identify common hardware and software components

present in healthcare settings• Examine security and patient privacy• considerations in healthcare information technology• Formulate a learning plan for completing the ANCC

certification examination for nursing informatics

Instructor Daniel P. Gracie, DNP, RN-BC Co-Founder of Nursing Informatics Institute

Credits This continuing nursing education activity was approved by the South Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.



Event # 43405


Nursing Certification Review Course!

Medical Surgical Nursing Certification Review Course


Time 8:30 am – 4:30 pm



Target AudienceRNs preparing to take the Medical-Surgical Certification Examination

DescriptionThis two-day program is designed to help prepare nurses for the medical surgical certification exam and/or assist nurses who wish to refresh their knowledge on current practice trends in medical-surgical nursing. The program will provide a thorough review of each body system with emphasis on common disorders and current treatments/interventions. Legal, ethical, and practice issues will be discussed. The program follows the framework of the American Nurses Credentialing Center (ANCC) and the Academy of Medical-Surgical Nursing (AMSN).Please visit ANCC and AMSN websites to find out more information on eligibility requirements and test dates ANCC Website: http://www.nursecredentialing.org/Certification/NurseSpecialties/MedicalSurgical.aspx Academy of Medical Surgical Nursing Website: http://www.msncb.org/get-certified

Objectives• Discuss anatomy and physiology of each body system• Discuss common disorders of each body system,

treatment modalities, and nursing interventions to include outcome and evaluative criteria

• Analyze underlying etiologies of disruptions in physiologic homeostasis to in include shock, pain, nutrition and lab interpretation

• Explore legal and ethical implications of professional nursing issues and concerns

• Discuss test-taking strategies used for success

Instructor Pam A. Collins, RN, MSN, CMSRN, LNC


Fee $240.00 Pre-Registration (Before October 9) $255.00 Registration Light Breakfast & Lunch Provided Handouts Provided


Event # 43517

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Basics and Advanced in Healthcare Finance are now available! New Workshop!

Advanced Finance and Budgeting for Healthcare Professionals: Beyond the Basics


Time 8:30 am – 4:30 pm



Target AudienceRNs, healthcare managers, administrators, and other interested healthcare professionals who have a basic understanding of financial management in healthcare

DescriptionThis one-day program builds on the “Finance and Budgeting Basics for Nurses and Healthcare Providers” workshop, providing a more detailed understanding of healthcare reimbursement, financial statements, and the financial impact of the Patient Protection and Affordable Care Act (PPACA) on healthcare providers.

Topics Include• Reimbursement methods and calculations for

physicians, hospitals, home health, nursing homes, hospice, and outpatient services

• Detailed financial statements including Assets, Liabilities, Profit/Loss statements

• Discussion of the financial impact of PPACA including readmission, hospital acquired conditions, value-based purchasing, and insurance coverage requirements

Objectives• Explain and calculate how providers are reimbursed for

patient care in various settings • Explain the assets, liabilities, and profit/loss of

healthcare providers • Explain the calculations and impact of the four major

parts of the PPACA

Instructor E. Denise Smith, CPA, DHA

Credits 6.5 CNE Contact Hours / CEUs

Fee $130.00 Pre-Registration (Before Oct. 15) $145.00 Registration Light Breakfast & Lunch Provided


Event # 43401


School Nurses!

Pediatric Physical Assessments for School Nurses


Time 9:00 am – 4:00 pm



Target AudienceSchool Nurses

Description This program is designed to provide school nurses with pediatric assessment information and skills that can be utilized in a school setting. Participants are recommended to bring assessment tools such as stethoscope, opthalmascope, otoscope, reflex hammer, etc.

Objectives • Describe school nurse responsibilities related to

performing physical assessment in the school setting• Define the pediatric assessment process• Review school age growth and development by age,

group and system• Describe the assessment of the Head, Ears, Eyes, Nose,

Throat (HEENT), Lungs, and Heart• Identify components of the abdomen exam• Describe the Musculoskeletal and Neuro exams• Discuss dermatology and lymph disorders• Demonstrate application of specific physical

assessment skills

Instructor Becky Bevilacqua, RN, MSN, SHP, FNP

Credits 11.0 Continuing Nursing Education Contact Hours

Fee $270.00 Pre-Registration (Before October 1) $290.00 Registration Breakfast & Lunch Provided Fee includes Pediatric Assessment. 5th Ed. Mosby’s Pocket Guide Series.


Event # 43678

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N ECG Core Series Class 2: Advanced ECG Interpretation - Beyond the Basics


Time 9:00 am – 4:30 pm



Target AudienceRNs, LPNs, cardio-vascular monitor techs, and other healthcare professionals who already possess the basic knowledge of ECG rhythm interpretation and wish to master the skill of the more complex rhythms.

DescriptionThis one-day interactive, fast paced class is designed for individuals to build upon basic knowledge to gain a more in-depth understanding of more challenging rhythms. The focus is not on memorization but the ability to understand the physiology behind what is happening. This class also details the nursing responsibilities and first line treatments for common dysrhythmias.

Objectives Include• State the location and intrinsic rates for SA node, AV,

junction, Bundle of His, and Purkinje fiber• Identify how to calculate heart rate using 360 method• Define normal duration for intervals/complexes, and

normal appearance of each waveform• Describe the ECG characteristics for sinus rhythms,

atrial rhythms, ventricular rhythms, and heart blocks • State the differences between junctional, accelerated

junctional and junctional tachycardia• Identify characteristics for ventricular rhythms to

include AIVR and ventricular tachycardia• Distinguish between first degree, second degree (type

I and II), and complete heart block• Interpret atrial and ventricular paced rhythms and

recognize malfunctioning pacemakers according to rhythm strips

Required TextSpringhouse Publishers (2006). ECG Strip Ease: An Arrhythmia Interpretation Workbook; Wolters Kluwer/ Lippincott Williams & Wilkins. (Provided in ECG Core Series Class 1).



Fee $170 .00 Pre-Registration* (Before Oct. 13) $185.00 Registration* Light Breakfast & Lunch Provided Required Textbook Provided* *If you already own the required text, the option of a lower registration fee will be available at the time of registration.

Contact Amanda Rogers, 704.512.6038

Event # 43554


Common Laboratory Abnormalities for theBedside Nurse: A Case Study Approach


Time 8:30 am – 12:30 pm



Target AudienceRNs, LPNs, and other interested healthcare professionals who would like a solid review of fluids and electrolytes and lab values.

DescriptionThe purpose of this workshop is to provide information on the etiology, diagnosis, and treatment of common electrolyte and acid-base abnormalities. Case studies will be included.

Objectives• Describe the etiology, diagnosis, ECG changes,

and nursing interventions of common electrolyte imbalances: hypokalemia, hyperkalemia, hyponatremia, hypernatremia, hypomagnesemia, hypermagnesemia, hypocalcemia, and hypercalcemia.

• Review the determination of acid-base imbalance, causes and appropriate nursing treatments for these entities.

• Differentiate between colloids and crystalloids, including the indications for each.

• Identify the various blood components, indications for transfusion, and compatibilities.

• Assess urinalysis results, need for culture, culture results, and susceptibility table for antibiotics.

Instructor L. Beth Sossoman, RN, MSN, ACNP-BC, CVN


Fee $85.00 Pre-Registration (Before October 21) $100.00 Registration Light Breakfast Provided


Event # 43402

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New Workshop!

Introduction to use of Common Herbal Remedies – Part I


Time 12:30 pm – 4:15 pm

Registration 12:00 noon


DescriptionIn this workshop, we will explore common herbs that have been used for centuries for simple and chronic complaints. We will study what part of the plants are used; how they are best cultivated; how to prepare herbal teas and poultices, how to take herbal tinctures, which ones are good to have in our ‘Herbal Medicine Chest’ for ourselves and our families.

This is a Basic Level Skills class, but it incorporates many of the herbs used in the lay community today. It will give a working herbal vocabulary, allowing you to use the herbs yourself, as well as providing a ‘jumping off’ place for those wanting to explore Herbal Remedies in more depth.

Objectives• Explain the history and use of Herbs as medicine• Discuss the difference between different methods of

cultivation• Identify herbs that have been traditionally useful for

common ailments • Discuss various methods of preparing, storing and

taking Herbs• Rationalize types of herbs are best taken in certain

seasons• Explain types of herbs that are useful in a home Herbal

Medicine Chest

Instructor Emi Miller, RN, HN-BC, L.Ac


Fee $85.00 Pre-Registration (Before October 29) $100.00 Registration Snacks Provided


Event # 43420


New Workshop!

Ethics in an Aging Society


Time 9:00 am – 4:30 pm



Target AudienceAny Human Services and Health Care Professionals working with older people and their families, and any family and professional caregivers engaged on a day-to-day basis with elders.

DescriptionPeople age 65 and older now make up 13 percent of the total population, compared with 12.4 percent in 2000 and 4.1 percent in 1900 (Census Bureau data – 2010). Our aging population will continue to have an enormous impact on our health and human services systems as well as on individual family members. All health care and human services professionals will work with older adults in the future.

Participants will engage in discussions using case studies about current ethical topics impacting our society’s elders such as care-giving, ageism, long-term care, dementia, and end-of-life decisions. The material covered will be informed by the work of ethicist, Martha Holstein, PhD, from her most recently co-authored book Ethics, Aging, and Society – The Critical Turn, 2010.

Objectives• Learn about current ethical issues in the field of aging • Discuss case studies in the context of day-to-day

practice• Explore how to address ethical dilemmas that arise in

eldercare situations• Examine new directions in ethical thinking that can

positively impact eldercare

Instructor Lyndall Hare, PhD Gerontologist & Eldercare Coach and Aging Consultant

Credits 6.0 CNE Contact Hours / 0.6 CEUs

Fee $125.00 Pre-Registration (Before Nov. 6) $140.00 Registration Light Breakfast & Lunch Provided


Event # 43403

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N Popular Workshop! Simulation Lab Option Now Available!

Adult Physical Assessment for Nurses*This workshop is being offered in cooperation with UNC- Chapel Hill School of Nursing

Dates Thursday, November 13, 2014 & Friday, November 14, 2014

Time 9:00 am – 4:30 pm


Instructor Jean Davison, DNP, RN, FNP-C


Putting it All Together: Adult Assessment Simulation Lab! (Optional Experience)


Time 8:00 am – 12:00 noon

Location The Carolinas College of Health Sciences


DescriptionNurses in the Adult Physical Assessment Workshop will expand upon their current knowledge and skills in order to more comfortably perform a basic physical assessment of the adult. Using a workshop format, participants will briefly review basic anatomy and physiology, observe and participate in a demonstration of physical examination techniques and then practice those techniques. Common health deviations will be reviewed.

The Simulation Lab option is a half-day experiential learning opportunity at Carolinas Simulation Center to supplement nursing adult physical assessment. Participants will utilize high-fidelity mannequin simulators to assist in the identification of both normal and abnormal signs and symptoms of multiple body systems. The session will conclude with several patient care scenarios in which participants can demonstrate the practical application of assessment skills in a safe, risk-free environment. Participants will need to bring stethoscope & pen light.

Instructors Staff from Carolinas Simulation Center


Fee Workshop & Simulation Lab $250.00 Pre-Registration (Before Oct. 30) $280.00 Registration (After October 30) Workshop only $190.00 Pre-Registration (Before Oct. 30) $210.00 Registration (After October 30) Simulation Lab only (attending previous Adult Assessment workshop strongly recommended) $100.00 Pre-Registration (Before Oct. 30) $150.00 Registration (After October 30)

Contact Amanda Rogers, 704.512.6038

Event # 43427


New Workshop! Don’t forget to register for the Emerging Nurse Leaders, Part 1 scheduled for September 23.

Emerging Nurse Leaders, Part 2


Time 8:30 am – 4:00 pm



Target AudienceNurses interested in developing a career path in nursing leadership or nursing administration.

Description Take the Emerging Nurse Leaders, Part 1 offered on Tuesday, September 23, 2014 is strongly recommended.

This class is a continuation of Emerging Nurse Leaders -Part I. This class is designed to help develop participant understanding of the necessary skill sets and ongoing development that is needed for today’s emerging nurse leader.

Topics include • Care Management and Delivery• Necessary Skill Sets, such as Communication, • Coaching for High Performance Teams, Feedback and

Counseling, Performance Management, Innovation and Strategic Vision and Planning

• Evidence-Based Practice and Research

Instructors Elizabeth Davis Snow, MSN, MSL, MSAEd, RN Teresa Cochran, BSN, RN




Event # 43538

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ECG Core Series Class 3: 12-Lead ECG Interpretation

Date Thursday, December 4, 2014

Time 9:00 am – 4:30 pm



Target AudienceRNs, LPNs, Respiratory Therapists and other interested healthcare professionals who have a basic understanding of ECG interpretation and who need further education and practice with 12-Lead ECG Interpretation

DescriptionThis course offers a systematic approach for examining and interpreting 12 lead ECG’s as well as basic treatments in various situations and potential problems that may be encountered. Topics will include ischemia, injury, infarcts, bundle branch blocks, axis deviations.

Objectives• Relate the configuration of each of the 12 Leads of the

ECG to pathological events• Correlate ECG abnormalities to coronary artery blood

flow• Utilize a systematic approach for interpreting axis

deviation, if present • Differentiate right and left bundle branch blocks using

V1 and V6 • Describe the ECG changes associated with atrial

enlargement and ventricular hypertrophy • Recognize the distinction among ischemia, injury, and

MI, relating the patterns of infarction/ischemia to the walls of the heart

• State one potential complication for each type of infarction

• Practice a systematic approach to 12 Lead ECG interpretation

• Describe the sequence of normal R-wave progression • Describe the ECG changes that may be caused by

electrolyte imbalances and/ or medications





Event # 43555


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Pharmacy-Based Immunization Updates – 2014

Dates Sunday, August 17, 2014 & Tuesday, September 16, 2014

Times 2:00 pm – 5:15 pm August 17 6:00 pm – 9:15 pm September 16

Registration 1:30 pm August 17 5:30 pm September 16


Target AudiencePharmacists and Pharmacy Technicians

DescriptionThis knowledge-based CPE activity will provide pharmacists with current updates on immunization practices in the United States, updated recommendations from the Centers for Disease Control and Prevention (CDC), a review of best practices for administering various types of immunizations, and methods for optimizing the efficiency of a pharmacy-based immunization service.

ObjectivesPharmacists:

• Discuss immunization recommendations for adults and special populations

• Explain appropriate administration techniques for various types of immunizations

• Describe effective methods for organizing an effective, pharmacy-based immunization service

Pharmacy Technicians:• Recognize the various immunizations available• Summarize the state law requirements for approved

pharmacy-based immunizations• Discuss the role of the pharmacy technician within a

pharmacy-based immunization service

Instructors Ashley Branham, PharmD, BCACP Jennifer Keller, PharmD, BCPS

Credits This activity is eligible for 3.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details.

Fee $85.00 Pre-Registration (one week prior) $100.00 Registration Light Snack Provided on August 17 & Dinner Provided on September 16

Contact Sarah Ashcraft, Education Specialist 704.512.6535

Event # 43383 August 17 43385 September 16


AHEC PHARMACY EDUCATION

Drug Information Resources: Beyond the Basics


Time 6:00 pm – 9:15 pm



Target AudiencePharmacists, Physicians, Nurse Practitioners and Physician Assistants

DescriptionThis knowledge-based CPE activity will provide participants with in-depth knowledge of drug information references that will be useful in a variety of practice settings. Internet resources and mobile applications will be discussed. Secondary databases, primarily PubMed, will be discussed and participants will be introduced to advanced searching techniques to optimize literature search retrieval.

Objectives• Identify drug information Internet resources and select

the most appropriate resource for a specific request• Describe the role of mobile applications for the

provision of drug information in a variety of practice settings

• Define secondary databases and list secondary databases useful in the biomedical sciences

• Describe a systematic approach to searching secondary databases

• Explain advanced search strategies in PubMed to perform an effective literature search

• Discuss the process for performing an organized search of the biomedical literature in PubMed when given a specific drug information request.

Instructor Sabrina Cole, PharmD, BCPS


This activity has been approved for 3.0 AMA PRA Category1 Credit(s)™/CEU

Fee $85.00 Pre-Registration (Before August 20) $100.00 Registration Dinner provided for onsite attendees


Event # 43384



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Introduction to Integrative Medicine: How Healthcare Professionals Can Incorporate Holistic Therapies into Clinical Practice


Time 6:30 pm – 8:30 pm




DescriptionThis knowledge-based CPE activity will provide the healthcare professional with a better understanding of integrative medicine, its utility in patient care and effective strategies for counseling patients on its use to promote optimal patient care outcomes.

Objectives• Define Integrative Medicine (IM) and review the

current practice of IM in the U.S.• Summarize methods for incorporating IM principles

into daily practice• Describe the use health coaching principles to

improve patient outcomes • Discuss effective techniques for counseling patients

about the evidence-based use of vitamins and other dietary supplements

• Identify common drug- and disease-induced nutrient depletions and the appropriate treatments

• Discuss the incorporation of Integrative Medicine and supplement counseling into Medication Therapy Management (MTM)

Instructors Kim DeRhodes, BS, RPH Michelle Spurlock, PharmD



Fee $85.00 Pre-Registration (Before October 8) $100.00 Registration Light Snack Provided


Event # 43387


Evidence-Based Review on the Use of Over-the-Counter Medications in Pediatric Populations


Time 6:00 pm – 8:30 pm




DescriptionThis knowledge-based CPE activity will provide the healthcare professional with a better understanding of the evidence-based literature surrounding the use of nonprescription medications and appropriate self-care recommendations in the pediatric population to ensure the safe and effective use of these agents for optimal patient outcomes.

Objectives• Describe current evidence of pediatric cold and cough,

probiotic, and analgesic and antipyretic medications.• Differentiate medications within cold and cough,

probiotic, and analgesic and antipyretic classes.• Recognize appropriate over the counter medications

based on presenting clinical characteristics in pediatric populations.

Instructor Brock Harris, PharmD, BCPS



Fee $85. 00 Pre-Registration (Before October 24) $100.00 Registration Dinner Provided


Event # 43386



Proton Pump Inhibitors Use and Misuse


Time 6:30 pm – 8:30 pm




DescriptionThis knowledge-based CPE activity will provide healthcare professionals with a review of current proton pump inhibitor therapies and improve their ability to compare the potential risks associated with the short and long term use proton pump inhibitors and how they can further influence other disease states.

Objectives• Describe the pathophysiology of Gastroesophageal

Reflux Disease (GERD) along with the mechanism of action, pharmacokinetics, and adverse effects of PPIs

• Define appropriate and inappropriate proton pump inhibitor use and duration of therapy

• Identify potential risks of proton pump inhibitor therapy

• Discuss the literature as to how PPI use can contribute to Clostridium difficile infections, pneumonia, and osteoporosis

Instructor Carrie Griffiths, PharmD



Fee $85.00 Pre-Registration (Before Nov. 14) $100.00 Registration Light Snack Provided


Event # 43388

17th Annual Procrastinators Marathon: Transitions of Care in Pain Management


Time 9:45 am – 4:15 pm



Target AudiencePharmacists

DescriptionThis knowledge-based CPE activity will provide the pharmacist with a better understanding of the complexities of safe and effective methods of pain management through the transitions of care and the importance of effective communication between healthcare professionals to ensure optimal patient care. It will enable the pharmacist to make more informed, patient-centered decisions and recommendations for patients requiring acute and chronic pain management.

Instructors Denise H. Rhoney, PharmD, FCCP, FCCM, FNCS Timothy J. Ives, PharmD, MPH, BCPS, FCCP, CPP Cathy H. Huie, PharmD, FIACP, CPP




Event # 43389

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The following programs will also offer ACPE credit:

• 29th Annual Mid-Atlantic Society for Parenteral And Enteral Nutrition (MASPEN) Conference on Friday, October 3, 2014 (Allied Health Education, page 11)

• 7th Annual Venous Thromboembolism (VTE) and Anti-Coagulation Conference on Saturday, November 8, 2014 (CME, page 44)

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Antibiotic Combination Therapy: Focus On Rational Antibiotic Use and Antimicrobial Stewardship Opportunities


Time 6:30 pm – 8:30 pm



Target AudiencePharmacists

DescriptionThis knowledge-based CPE activity will provide the healthcare professional with an improved understanding of antimicrobial synergy, evidence for antibiotic combination therapies including double coverage of Gram negative and Gram positive organisms, mechanisms for rational application of double coverage in clinical practice, and provide discussion on a variety of other antimicrobial stewardship opportunities frequently encountered in the acute care setting.

Objectives• Define antimicrobial stewardship and review the

current state of antibiotic use in the United States• Review antibiotic synergy from in-vitro and clinical

perspectives• Discuss current literature related to antimicrobial

double coverage for Gram negative and Gram positive infections

• Describe a rational approach to clinical application of double coverage and review selected cases.

• Identify other commonly encountered opportunities for antimicrobial stewardship

Instructor Lisa Blanchette, PharmD


Fee $85.00 Pre-Registration (Before Dec. 12) $100.00 Registration Light Snack Provided


Event # 43637



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Using Quality Tools: Adding To Your Toolbox


Time 8:30 am – 12:30 pm



Target AudiencePhysicians, nurses, QI coordinators and all other professionals learning to utilize quality tools for improvement work.

DescriptionThis interactive workshop will provide participants with the ability to incorporate QI tools into clinical and non-clinical processes. Participants will be introduced to the most commonly used quality tools such as the Fishbone Diagram, Failure Mode Effects Analysis (FMEA) and Pareto Chart. Class will have the opportunity to practice tools using real-world scenarios. This course is particularly useful as a supplement to the QI 101 and EQuIPT courses.

Recommended Pre-Readings:• The Quality Toolbox, Second Edition (2005), Nancy R.

Tague• The Memory Jogger 2: Tools for Continuous

Improvement and Effective Planning, Second Edition (2010), M. Brassard and D. Ritter

ObjectivesAt the end of this workshop, participants will be able to:

• Explore the basic quality tools used in QI initiatives• Select the right tools(s) for obtaining needed

improvement data• Utilize quality tools for improvement

Instructors David Hainline, CSSGB Sigrid Smith, BA, CSSGB


Fee $85.00 Pre-Registration (Before August 12) $100.00 Registration Light Breakfast Provided


Event # 43332

AHEC QUALITY INSTITUTECertification Review Course

Certified Professional in Healthcare Quality (CPHQ) Review Course

Dates Thursday, September 4, 2014 & Friday, September 5, 2014

Times 8:00 am – 5:00 pm (Day 1) 8:00 am – 3:00 pm (Day 2)



Description and Target AudienceThis program will provide an excellent review for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam or who want to expand their existing quality management skills

Please visit National Association of Healthcare Quality website to learn more about the CPHQ Exam http://www.nahq.org/certify/content/exam.html

Recommended Textbook (Not required for session)The Healthcare Quality Handbook: A Professional Resource and Study Guide, by Janet A Brown. Can be purchased online at www.jbqualitysolutions.com

Objectives • Identify information to be included on exam• Identify methods to study for test• Identify internal and external customer/supplier

relationships• Integrate performance improvement concepts within

an organization• Develop or coordinate development of processes and

outcome measures• Participate in organize-wide strategic planning

including the development of mission, vision, and leadership values and commitment

• Facilitate assessment of the organization’s culture• Link strategic goals with quality improvement

activities

Instructor Susan Mellott, PhD, RN, CPHQ, FNAHQ

Credits This program has been approved for 13.5 CPHQ CE hours by the National Association for Healthcare Quality. 1.35 CEUs / 13.5 Contact hours will be awarded to participants attending the entire course.



Event # 43330

For more information about this workshop and all of the objectives, please visit our Charlotte AHEC website


Great workshop for those new to QI/PI!

EQuIPT (Education, Quality Improvement, Practice Transformation)(2 Parts workshop)

Dates Monday, September 22, 2014 & Monday, October 27, 2014

Times 8:30 am – 4:00 pm (Part 1) 8:30 am – 1:30 pm (Part 2)



Target AudiencePhysicians, Nurses, and all other health care professionals interested in improving patient and other healthcare delivery outcomes by applying quality improvement methodology.

DescriptionAt this practical two-part, hands-on workshop participants will gain the knowledge and skills to implement quality improvement (QI) or process improvement (PI) techniques at/in their professional setting. Basic QI methodology will be discussed such as the Model for Improvement, Plan-Do-Study-Act (PDSA) cycles, identifying project teams, and aim and goal setting. The methodology discussed may be utilized in any setting and applied to any clinical or administrative function. Participants will be taught tools to immediately return to their work setting and implement beginning QI or PI activities.

Please Note: This is a 2 part course with faculty feedback between workshops.

Objectives• Describe basic quality improvement methodology• Identify a quality or process improvement opportunity

in their work setting and plan a PDSA cycle• Write an effective aim statement with appropriate

goals• Implement a quality or process improvement activity

in their work setting and analyze the results

Instructors Laura K. Noonan, MD Mary R. Webster, MSN, RN, CCM, CPHQ

Credits 1.05 CEUs / 10.5 Contact Hours 1.1 IACET CEUs

Fee $300.00 Pre-Registration (Before Sept. 2) $315.00 Registration Light Breakfast & Lunch Provided **Course Text included in registration


Event # 43331

Please visit our website at www.charlotteahec.org, click on “Continuing Education”, then go to “Quality Institute” to view for more information

Using the Malcolm Baldrige Performance Excellence Program Criteria to Attain Quality in Healthcare


Time 8:30 am – 4:00 pm



Target AudienceHealthcare administrators, healthcare managers, other interested healthcare professionals

DescriptionThe goal of this class is to introduce and begin use of the Malcolm Baldrige Award and criteria to improve quality in healthcare.

By the end of the session, participants will be able to define what the Baldrige program is, what the criteria are, how the criteria can help healthcare organizations improve their quality in outcomes and processes, and will begin developing the plan/process for their organization.Participants should bring with them to the session a five-page summary of their organization that includes:

• A brief description of the organization’s operating environment (main services/programs, mission, vision, core competencies, workforce profile, major assets, and the regulatory requirements it operates under)

• Its organizational relationships (customers, governance, key stakeholders, suppliers, partners)

• Its strategic position (recent SWOT analysis, competitive position, competitiveness changes, key comparative and performance data) to use in class

Instructor E. Denise Smith, CPA, DHA Dr. Smith received her doctorate in healthcare administration and policy from the Medical University of South Carolina at Charleston. She is an examiner with the National Baldrige Performance Excellence Program, and the state programs for North Carolina and Washington.




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New Certification Review Course!

Healthcare Information and Management Systems Society (HIMSS) Certified Professional in Healthcare & Management Systems Review Course


Time 9:00 am – 5:00 pm



Target AudienceFor all individuals who would like to be prepare for sitting the following exams:

• CPHIMS (Certified Professional in Healthcare Information & Management Systems) – For professionals with five or more years of experience.

• For more information about qualifications and eligibility requirements, please visit the following link: http://www.himss.org/health-it-certification

DescriptionThe CPHIMS Review Course is an excellent source of a health IT body of knowledge that spans three broad knowledge categories involving a total of nine topic areas: General Environmental Knowledge (Healthcare Environment and Technology Environment); Systems Knowledge (Analysis, Design, Selection, Implementation, Support and Maintenance, Testing and Evaluation, Privacy and Security); and Administrative Knowledge (Leadership and Management). This Review Course will provide an excellent review of each topic, ensuring you are familiar with all areas covered by the CPHIMS exam.

Objectives• Identify the various components of the CPHIMS Body• Articulate characteristics, roles, and inter-relationships

of various healthcare entities• Recognize the various characteristics, applications, and

technical components that support the healthcare environment

• Identify the components of systems analysis and design

• Describe the importance of a valid design plan to support the goals of the organization

• Articulate the importance of sound methodologies to support the testing and design


Fee $380.00 Pre-Registration (Before October 1) $400.00 Registration Breakfast & Lunch Provided Course Materials provided by HIMSS at $175.00 also included in registration fee.


Event # 43605

For more information about this workshop and all of the objectives, please visit our Charlotte AHEC website

Tools for Effective QI Teams


Time 8:30 am – 12:30 pm



Target AudiencePhysicians, Nurses, QI coordinators and all other professionals participating or leading QI/PI teams

DescriptionThis interactive workshop will provide participants with the ability to incorporate tools into clinical and non-clinical Quality Improvement/Process Improvement teams. Participants will be introduced to the most commonly used team tools as well as introducing new ones made to spur creativity and action. Class will have opportunity to practice tools using real-world scenarios. This course is particularly useful as a supplement to the QI 101 and EQuIPT courses.

Recommended Pre- Readings:• The Team Handbook, 3rd ed. Scholtes, Joiner, & Streibel

(2003). Oriel Inc, Madison: WI

Instructors David Hainline, CSSGB Sigrid Smith, BA, CSSGB




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(Please photocopy as needed)

FAX TO: 704.512.6561REGISTER ONLINE AT: www.charlotteahec.org

orMAIL TO: CHARLOTTE AHEC REGISTRAR

P.O. Box 32861, CHARLOTTE, NC 28232-2861

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Nickname Last Four Digits of SSN (required)

IndividualCharlotte AHEC Registration Form

Pending workshop availability, your registration will be processed, including payment, and you will receive a confirmation letter at your preferred mailing address. If you do not receive a confirmation letter or if you have any questions, please contact us at (704) 512-6523.

By submitting this form, I acknowledge the terms of the Charlotte AHEC cancellation policy (www.charlotteahec.org/ahec/policies.cfm).

Disclaimer: By providing your fax number, email address and telephone number, you have granted permission for us to contact you via the numbers and address indicated. Would you like your name removed from our mailing list? Yes No

Meal Preference and Billing Information

Payment Methods:

Carolinas HealthCare System Employees (Interdepartmental Transfer of Funds):

/Expires:- - -Number:

Name As It Appears on Card Cardholder's Signature

Department Business Unit and Department Number-

Please indicate if you would like a vegetarian meal: Yes No

Check Number: Credit Card

Home Cell


(Please photocopy as needed)

FAX TO: 704.512.6561REGISTER ONLINE AT: www.charlotteahec.org

orMAIL TO: CHARLOTTE AHEC REGISTRAR

P.O. Box 32861, CHARLOTTE, NC 28232-2861

List the workshop(s) that you would like to attend (please refer to the workshop description in the catalog).

Event #

Total Amount for Workshop(s)

Workshop Date(s) FeeWorkshop Title

TeamCharlotte AHEC Registration Form

Work PhoneWork Address (Street / P.O. Box, City, State, Zip, County)

Participant Information

Pending workshop availability, your registration will be processed, including payment, and you will receive a confirmation letter at your preferred mailing address. If you do not receive a confirmation letter or if you have any questions, please contact us at (704) 512-6523.

By submitting this form, I acknowledge the terms of the Charlotte AHEC cancellation policy (www.charlotteahec.org/ahec/policies.cfm).

Disclaimer: By providing your fax number, email address and telephone number, you have granted permission for us to contact you via the numbers and address indicated. Would you like your name removed from our mailing list? Yes No

Meal Preference and Billing Information

Payment Methods:

Carolinas HealthCare System Employees (Interdepartmental Transfer of Funds):

/Expires:- - -Number:

Name As It Appears on Card Cardholder's Signature

Department Business Unit and Department Number-

Please indicate if you would like a vegetarian meal: Yes No

Check Number: Credit Card

Last Name First Name MI Last Four Digits of SSN (required)

Job TitleDegree / Certification / License1

Employer and Department Email

Home Cell




Home Cell




Home Cell

49

27

16

521

160

Freedom Dr.

East Blvd.

West Blvd.

Wilkinson Blvd.

South

Blv

d.

S. Tr

yon

St.

W. T

yvol

a Rd

.

Woodlawn Rd.

Billy Graham Pkwy.

Morris Fi

eld

Dr.

Air

port

Ctr

. Pk

wy.

CharlotteAirport

5039 K

Golf Acres Dr.

N

Center for Learning & Development5039 Airport Center Parkway, Building K704.512.6523 | www.charlotteahec.org

If there is inclement weather, how do I know if the workshop is cancelled?If there is inclement weather, you should call Charlotte AHEC’s main number at 704.512.6523 for a recorded message to verify the

status of the workshop. Charlotte AHEC follows the Charlotte-Mecklenburg School System cancellation schedule.

Directions

Traveling from Uptown Charlotte, Charlotte or Union Co. Union County - Take 74W, then follow the directions below:

• Take I-277 South (to John Belk Frwy W) to Wilkinson Blvd (Hwy 74 W)

• Travel WEST on Wilkinson Blvd for 2.4 miles• Turn LEFT onto Morris Field Dr• Turn RIGHT onto Golf Acres Dr• Turn LEFT onto Airport Center Pkwy• The Center for Learning & Development is the first

building on the right.or

• Travel SOUTH on South Blvd• Turn RIGHT onto East Blvd• East Blvd changes its name to West Blvd at the next

intersection• Travel 3.8 miles on West Blvd• Turn RIGHT onto Billy Graham Pkwy (Hwy 521 N)• Travel 0.6 miles on Billy Graham Pkwy• Turn RIGHT onto Morris Field Dr• Make an immediate LEFT turn onto Airport Center Pkwy• Travel 0.5 miles on Airport Center Pkwy• The Center for Learning & Development is the last

building on the left.

Public Transportation / Bus Route: 235

Traveling North on I-77• Take Exit 6B - Billy Graham Pkwy (HWY 521 N)• The exit ramp places you directly onto Billy Graham

Pkwy• Travel 3.7 miles on Billy Graham Pkwy to Morris Field Dr• Turn RIGHT onto Morris Field Dr• Make an immediate LEFT turn onto Airport Center Pkwy• Travel 0.5 miles on Airport Center Pkwy• The Center for Learning & Development is the last


Traveling South on I-77• Take Exit 6B -South Tryon (Hwy 49 / Hwy 521)• Follow the exit ramp onto South Tryon St• Make an immediate RIGHT onto Billy Graham Pkwy

(Hwy 521 N)• Travel 3.6 miles on Billy Graham Pkwy to Morris Field Dr• Turn RIGHT onto Morris Field Dr• Make an immediate LEFT turn onto Airport Center Pkwy• Travel 0.5 miles on Airport Center Pkwy• The Center for Learning & Development is the last


Traveling South on I-85• Take Exit 33 - Billy Graham Pkwy (Hwy 521)• At the top of the exit ramp, be in the right of the two left

turn lanes• Turn LEFT onto Billy Graham Pkwy• Travel 1.6 miles on Billy Graham Pkwy• Turn LEFT onto Morris Field Dr• Make an immediate LEFT turn onto Airport Center Pkwy• Travel 0.5 miles on Airport Center Pkwy• The Center for Learning & Development is the last


Traveling North on I-85• Take Exit 33 - Billy Graham Pkwy (Hwy 521)• Turn RIGHT onto Billy Graham Pkwy• Travel 1.6 miles on Billy Graham Pkwy• Turn LEFT onto Morris Field Dr• Make an immediate LEFT turn onto Airport Center Pkwy• Travel 0.5 miles on Airport Center Pkwy• The Center for Learning & Development is the last


Charlotte AHEC Main Phone Number 704.512.6523

77

277

85

77

Non-ProfitOrganization

US PostagePAID

Charlotte, NCPermit No. 2773RETURN SERVICE REQUESTED

Charlotte AHECPost Office Box 32861Charlotte, North Carolina 28232-2861

OUR MISSIONCharlotte AHEC, a division of Carolinas HealthCare System and part of the NC AHEC Program, strives to fulfill our mission of providing quality educational opportunities and services for all healthcare professionals by building partnerships, promoting recruitment and retention of healthcare professionals, and advancing healthcare quality in the communities we serve.

OUR SERVICECharlotte AHEC has over 39,000 healthcare professionals attending workshops, conferences and grand rounds in the region every year. We also have over 1,000 Medical Media events and the Charlotte AHEC Medical Library serves over 25,000 patrons per year.

Serving the region for over 40 years

www.charlotteahec.org704.512.6523

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