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Fall Product Sale 2015 “STAND TALL”

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Page 1: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Fall Product Sale 2015

“STAND TALL”

Page 2: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Meet Your Fall Product Sale Team!

Christine AlflenVice President of

Product and Retail Sales

Mecca StevensonProduct Sales

ManagerMStevenson@GirlScoutsWW

.org

Paige WalkerProduct Sales

[email protected]

“Contact me with any program,

delivery, or reward

questions!”

“Thank you for joining us for the 2015 Fall Product Sale!”

“Contact me with any

administrative, M2, or TNOS questions!”

Page 3: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

ProgramWhy participate?• Learn and perfect the Five Skills!– Goal Setting, Decision Making, Money

Management, People Skills, Business Ethics

• Earn special Fall Product Sale rewards!• Earn money for troop activities!• Help your friends and family enjoy

delicious nuts and candy and great magazines!

Page 4: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Getting Started!

Troops need:• Troop Fall Product Manager

(TFPM)– GSWW Member– Volunteer Application– Criminal Background Check– Valid email address– Have a troop bank account

or start the process of opening one.

• Troop Banking Agreement– Troop Treasurer + TFPM OR

Troop Leader• Signer assumes financial

responsibility

Girls need:• Signed Parent

Permission & Financial Responsibility forms.

• Email required for use of Me2 Online store

Page 5: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

ProductsTrophy Nut offers 16 nut and candy items on the Nut Promise

Order Card with 35 additional nuts, candy, gifts, and magazines online!

Back for 2015!

Soft & Chewy… Yum!

NEW for

2015!

These are the great

products for sale on the

girl delivery

Order Card!

NEW for

2015

!

Page 6: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Care to ShareWould you like to donate

$5 to purchase assorted

nuts and candy to be

donated to Food Lifeline

and brighten someone’s holiday?

Council will purchase and deliver a variety of delicious $5 items sold via the Order Card and

online with the total donation dollars!

Page 7: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Proceeds

Troops earn $1 per item sold!• Nut Promise order cards• Online shipped orders• Online magazine

subscriptions

IRMs receive banded Cookie Dough proceeds on their 2015 Cookie Dough

Card.

Page 8: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

• 10+ items = “Branch Out” Participation Patch

• 35+ items = Giraffe Plush

• 55+ items = “Stand Tall” Super Seller Patch

• 75+ items = “Keep Calm” Giraffe tee (sizes from Youth M-Adult 2XL)*

• 100+ items = Top Seller Recognition Plaque

• 125+ items = Scavenger Hunt Experience for 5

• 5+ Care to Share items = “Care to Share” Patch

• 12+ emails sent = “Online” Patch

• 15+ online items = “Do GR8 Things” Online Patch

• $250 in online sales = Personalized Me2 Avatar Patch*

*M2 will prompt parents to enter a shipping address and

tee size when girls reach these reward levels! Volunteers can

also add missing tee sizes.

Parents should watch for progress emails so they know how close their girls are to the next rewards level!

Page 9: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Service Unit and Troop Rewards

• Troop Fall Product Managers can earn their very own Personalized Me2 Avatar Patch when their troops reach $500 in online sales!*

• Service Unit Fall Product Managers can earn their very own Personalized Me2 Avatar Patch when their Service Units reach $1200 in online sales!*

*M2 will prompt volunteers to enter a shipping address when

they reach this sales goal!

Page 10: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

M2 and TNOSTwo Great Databases, One Great Sale!

M2• The M2 System makes

the volunteer’s role very easy by prompting users with progress emails!

• Access TNOS via M2!

TNOS• The Trophy Nut Order

System (TNOS) is our delivery, report, and finance/banking resource

• TNOS is updated automatically by M2 to include all online orders!

Page 11: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

What is M2?M2 is our online storefront where all online orders are processed. This is where girls create their personal sales page, Me2 Avatar,

and Virtual Room!Girls are automatically

downloaded to the Trophy Nut Order System (TNOS)

from M2 into their appropriate troops where you can keep track of all

online orders easily!

Hi! We are Me2 Avatars! We live in M2 and help

your girls have a fun and successful

Fall Sale Experience!

Page 12: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Nut Promise vs. Online Orders

Customers have options when purchasing nuts and candy! If they choose the Convenience shipping option, they will have

different shipping methods to choose from based on the types of products in their order. Remember, magazines can only be

ordered in the online system.

Page 13: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

M2• The M2 system

automatically sends an email to the Troop Fall Product Sale Manager that provides a link to get started and enables password set up

• Once logged in, the TFPM will be able to manage their Troop Dashboard

• This dashboard provides a snapshot of participation and sales for the entire troop.

• If a TFPM manages more than one troop, they can select the troop they wish to view

• The TNOS system is also easily accessed through this Troop Dashboard

Page 14: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

How Do Parents Use M2?

With the help of a parent, girls can:• Set up their very own

personalized profile• Create their very own Me2

Avatar! • Create their own Me2 online

storefront • Invite customers to shop by

choosing to send one of several pre-populated emails

• Post personal photos and videos• Track sales• Enter “Paper Orders” from their

order cards• Visit their Virtual Room to view

rewards earned and the Avatars of fellow troop members

Customers for whom girls/parents have entered emails to earn the

“Online” patch will be sent emails at pre-set intervals during the sale

to remind them to place their order… cool!

Page 15: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Creating a Personalized Sales

Flyer in M2

It’s easy! Simply click on the “Personalized Sales

Flyer” button on the girl’s account home page and

select “Print” in the top right corner when the flyer pops up. You can also save this

flyer and share it electronically!

Page 16: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

How Do Troop Fall Product Managers (TFPMs) Use M2?

• Create a Me2 Avatar that girls can view from their Virtual Rooms

• Upload a video viewed by friends and family contacted by girls in your troop

• Enter “Paper Orders” that parents have not yet entered

• Enter TNOS via the <Nut Tally System> link on the Troop Dashboard

• View troop sales entered online by customers and parents

Page 17: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

How Do Service Unit Fall Product Managers (SUFPMs) Use M2?

• Enter TNOS via the <Nut Tally System> link on the Service Unit Dashboard

• Manage Service Unit and Troop level volunteers

• Create a Me2 Avatar that can be viewed by others online

• View troop sales entered by customers, parents, and TFPMs

• Enter missing “Paper Orders” after TFPMs get locked out of the M2 system

Page 18: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Lock Out DatesThe M2 system uses a tiered lock-out process to easily and efficiently move

orders forward.1. PARENTS can enter paper orders until midnight on 10/11.

– Paper Orders are entered as a total number, not individually by customer.

– Parents can continue entering tee sizes after this lock-out date

2. TFPMs can then edit paper orders and tee sizes through midnight on 10/12

3. SUFPMs can then edit paper orders and tee sizes through midnight on 10/13

4. Fall Product Team can then make edit paper order and tee sizes before submitting final orders to Trophy Nut on 10/15

Page 19: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

No Submit Button

• Troops will see when parents enter paper orders

• TFPM sends an email to their SUFPM – Subject Line: “TROOP 77777 ORDER

COMPLETE”

• SUFPM sends an email to Girl Scouts of Western Washington– Subject Line: “SU 777 ORDER

COMPLETE”

Page 20: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

M2 Set-Up

By 9/18: SUFPM adds TFPM information to each existing troop– If troop number is missing, contact [email protected]

*Separate emails are necessary for volunteers who are also parents to manage troop, SU, and girl accounts

By 9/15: all registered girls, troops, IRM “troop” numbers, and SUFPMs will be uploaded

By 9/25: TFPMs invite parents via email to create girl account

Page 21: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Adding Troops, Girls and IRMs

• Report missing troops to [email protected]

• PARENTS add missing girls to existing troop numbers

• TFPMs can add girl orders by using the “Add Paper Order” option

• Girl rosters are viewed in TNOS• IRMs will be assigned an IRM “troop”

number and then use the “I don’t see my name” option to begin

Page 22: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Selecting or Adding a GirlParents will select the girl’s name from the drop down

menu in Step 2 to set up her profile. If the parent does

not see the girl’s name listed, they can add that girl to her troop by selecting “I don’t see her name” and

following the steps. Once her account has been set up,

parents can help their girl do things like create her Me2 Avatar and customize the

email invitations they’ll send to family and friends!

Page 23: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Wrong Troop? No Problem!

If a girl is not appearing in the correct troop within

M2, contact me at [email protected]

and I’ll get her and her proceeds moved to the

right troop!

Paige Walker

Product Sales Assistant

Page 24: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

What is TNOS?TNOS is your resource for delivery information, reports, and finances

related to the Fall Sale!

Hi, I’m Dave! I’m your TNOS Helper! You can access TNOS via M2 to…• Print delivery tickets• Enter girl payments• View and print reports

• See banking and financial records• Update SU addresses

• Access online resources and forms

Page 25: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Getting to TNOS via M2

ALWAYS enter M2 to get to TNOS!

Page 26: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Delivery

• SU Delivery Agents– South – Ed’s Moving and Storage– King County – Ed’s Moving and Storage– North of King County - TBD– Peninsula – Independent Contractor

• Scheduling – More information to come• Count, Count, Count!!! – Don’t sign for product you didn’t get. Report

all shortages or damages to [email protected]

Page 27: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Distribution

Products• Keep products in a

cool, dry place• Select Delivery Tickets

in TNOS and print for troop distribution

• Count, Count, Count!!!– Don’t let a troop take

products without counting and signing a receipt

Rewards• Click Reports in TNOS

and select Recognitions Earned by Troop

Page 28: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Money and Banking• Troops deposit 100% of the sales into the troop bank account • Overages in reported Fall Product funds will be credited as Care

to Share donations• IRMs and Troops without bank accounts will deposit money into

the Girl Scouts of Western Washington Product Sales Account– Contact [email protected] for deposit slips

• Troops MUST enter all girl payments into the TNOS system• Girl Scouts of Western Washington will automatically withdraw

the amount owed to council from the troop account on 11/23– Online payments are accounted for and subtracted from the amount

owed to council

• Withdrawals from troop accounts will be posted to TNOS as Payments to Council

Page 29: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

How To Enter Girl Payments1. Choose the girl from the troop roster in TNOS2. Click on the Green Payment Summary and click Add

ALWAYS enter M2 to get to TNOS!

Page 30: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Outstanding Debts and Bounced Checks

Outstanding Debts must be reported via email to [email protected] by 10/18

Hard copies of debt reports and documentation must also be included in the troop envelope

Changes to NSF Policy for 2015• Troops are responsible for bounced

checks and related fees• Troops can choose to use a collection

agency to recover bounced check fees

Page 31: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

How To Help Girls Succeed• Spread the word to troops early and

often!• Create your Me2 Avatar!• Encourage TFPMs to create their Me2

Avatar!• Encourage girls to participate online!• Encourage troops and girls to load

videos onto their online storefronts!• Encourage girls to try magazine sales!

Don’t forget to have FUN!

Page 32: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product

Important Dates• 9/25: Signed Troop Banking Agreement Due

to SUFPM• 9/25-10/11: Girl Order Taking• 10/8: Last day for girls to send emails in M2• 10/11: Parent Deadline to enter orders in M2• 10/12: Troop Deadline to enter orders in M2• 10/13: SU Deadline to enter orders in M2• 10/27-11/14: Product delivery and money

collection• 11/16: TFPMs deposit all proceeds into troop

bank accounts by 5:00 pm• 11/16: TFPMs enter all Girl Payments in

TNOS via M2 System• 11/18: Outstanding Debt Report(s) due to

[email protected]• 11/18: Troop/IRM Envelopes due to SUFPM• 11/23: Reconciled Troop/IRM Envelopes due

to your closest council regional office

Stand Tall and have a great Fall

Sale!

Page 33: Fall Product Sale 2015 “STAND TALL”. Meet Your Fall Product Sale Team! Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product