family own business with case study
TRANSCRIPT
One of the most popular and award winning
cosmetics company
Product( face-wash , soap, creams, hand-wash etc)
One in 2010 by the Ex-Prime Minister of Pakistan Mr. Yousaf R. Gillani
Second time in 2012 as the brand scientist of the year.
Its product is nationally and internationally well-know
Executive summary
Organization Chart
CEO/Director
Abdul Waheed
CFO
Abdul Hafiz
HRM (HOD)
Abdual Aleem
Shafiq Ahmad Fouji Ashraf Irfan Bashir Farman Goundal
IT GM
Usman Bashir
it consists of 05 members
Two of the team member’s leads the
Recruitment
Training process
Others two leads the
performance appraisals & management
compensation & procurement
HRM Portfolio
SR.NO Employees Location
1 More then 90 chichawatni
2 More then 100 Sunder estate
Employees Portfolio
Currently 224 employees working at three different locations but all of them are under the same navigation of HRM policies and department.
Job description. Job requirements
Some of the questions from there JD What skills, knowledge, and abilities are required for the
job? What are the characteristics of the people who succeed or
fail in the job? What qualifications are needed for the job? How does the job relate to others?
Assessment of current employee’s skills that help him to find qualified internal candidates before recruiting from outside.
Turnover trends
Personal planning of staffing need
Recruitment and selectionStep 1 • Identify Vacancy and Evaluate Need
Step 2 • Develop Position Description
Step 3 • Develop Recruitment Plan
Step 4 • Select Search Committee
Step 5 • Post Position and Implement Recruitment Plan
Step 6 • Review Applicants and Develop Short List
Step 7 • Conduct Interviews
Step 8 • Select Hire
Step 9 • Finalize Recruitment
New employee or an existing employee.
The training is differing according to the situations in which the employee falls.
If whole team needs some training like new technology is installed
Short sessions of the training are mostly held in rewards.
Identify a business goal
Determine the tasks the workers need to perform
They develop the training activities
HR manager determine the learning characteristics of the workers .
Training Program
Employee goal-oriented or not
which training that is relevant
which training that is task-oriented
Make them SMART goals for employees
Focus on the learning needs of her employees
Implement the Training
Evaluate the Training
Evaluate the employees reaction to training
Evaluate the employees actual learning
At the end the Manager Repeat Any Step When Necessary.
Training Program
Employees are aware of their designations and they work on
procedures. Systematically they work on problems and solve them through
proper channel. Full time workers are employed and they work on 10-hour basis
and report to their HR head every day Part time workers are not generally hired directly to departments
or for core work. Partly hired employees generally belong to labor department who
are hired at weekly or daily based wage. Newly hired employees recruitment process, they assign them 4
weeks and check their line of work under the direct observation of HR head and associates. So orientation period is 4-weeks,
And more others
Rule and regulation of employees
Rank the employee from highest to lowest against
particular work assigned to them.
work assign to the employees according to their job description.
Same kind of work assigned according to their job position
The work load should be SMART
Theoretical view of co. we can say that it is alternation ranking method applied.
Performance Management and Evaluation
appraisal is done twice in a year
semiannual appraisal helps the HR department to derive the analyses of employees
Deserves the promotion in the future
For the new recruitments in the company the appraisal gives him an early forecast for the number of employees they need.
Performance Management and Evaluation
Regularly share the appraisals with the employees
This helps the employees to gain self-satisfaction
Under-performed employees need some motivation from HR department and their supervisors .
Appraisals is done by the first supervisors
Line managers check all the things which appraisal system requires
HR department analyses the all appraisals
For counter checking the appraisal results they took information from the subordinates and employees on the same level as well.
Feedback or share the appraisals
comparison the employee actual performance
and stander performance
money rewards and non-money benefits
Employee’s salary and incentives
Establish SMART goals
Determine what their competitors are paying
Compensation of employees
Company is highly appreciated their efforts and give
rewards according to their job and efforts
This step is the motivation for the current employees and helps them to work harder for company
At that time company spend a lot of money on them
Rewards given in the form of promotions or any bonuses given
cash rewards, international tours, incentives etc.
Rewards
Handwritten thank you note.
Public thank you.
Give them a Bouquet of flowers.
Send a birthday card to them at his/her home address.
Buy them tickets to a concert, show or other event.
Email to Everyone in the Shaheen Cosmetics
Non-financial rewards
Optimistically invested on human capital and as they are a
product oriented organization.
A major drawback, based upon our evaluation, is the clout supervisors hold in evaluating the employees’ performance
Favoritism is also a negative aspect for Shaheen Cosmetics
Should be some check and balances tool through which every employee can be judged with utmost fairness.
Should use 360 Degree Feedback
Supervisor’s appraisal should also be initiated
Analysis & Suggestion:
They are not using any training sessions to further groom
their workforce. Carefully evaluating abilities and skills at the time of
hiring Shaheen Cosmetics uses alternative ranking method.
BARS method is a better option to opt for in our view because it could create a mesmerizing thirst among employees
Each line manager should reasonably help the HR (Appraisal office) to supervise the employees and evaluate them so that optimistic investment should be optimized.
Analysis & Suggestion: