faqs & fast facts: ptc live service exchange 2014

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#PTCLiveServi ce June 16-17, 2014 Boston, MA FAQs & Fast Facts:

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PTC Live Service Exchange - The Premier Service Leader Event

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Page 1: FAQs & Fast Facts: PTC Live Service Exchange 2014

#PTCLiveService

June 16-17, 2014 Boston, MA

FAQs & Fast Facts:

Page 2: FAQs & Fast Facts: PTC Live Service Exchange 2014

#PTCLiveService

View Agenda

What is PTC Live Service Exchange?

The premier event for service leaders committed to achieving sustainable competitive advantage for manufacturers, service providers and equipment operators by transforming their service organization to increase revenue, profitability and customer value.

Page 3: FAQs & Fast Facts: PTC Live Service Exchange 2014

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“It was very interesting to learn about the various industries partnering with PTC to deliver an improved service experience. The companies who presented at the Service Exchange are companies who ‘get it’ and understand the importance of effective, efficient, and quality service to the overall success of their business.”

– Mary CraigTrane/Ingersoll Rand

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Previous attendees are saying…

Page 4: FAQs & Fast Facts: PTC Live Service Exchange 2014

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June 16-17, 2014 at the Boston Convention and Exhibition Center in Boston, MA

When and where will PTC Live Service Exchange be held?

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Page 5: FAQs & Fast Facts: PTC Live Service Exchange 2014

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Who attends PTC Live Service Exchange?Service leaders in positions such as Chief Service Officer, General Manager, Vice President, and other senior officers, directors, and managers in any service organization

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Page 6: FAQs & Fast Facts: PTC Live Service Exchange 2014

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“The content presented at the conference caused me to reconsider our approach to customer service.”

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– Randall R. JahnGeneral Atomics – Electromagnetic Systems Group

Previous attendees are saying…

Page 7: FAQs & Fast Facts: PTC Live Service Exchange 2014

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What sessions will be available at PTC Live Service Exchange?Agenda includes best practice, case study, product roadmap, and update sessions led by peers, industry analysts, academics, and PTC leadership

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Page 8: FAQs & Fast Facts: PTC Live Service Exchange 2014

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Ray Kurzweil Kurzweil Technologies, Google

Alex ‘Sandy’ Pentland MIT

Sumair Dutta The Service Council

Mary Cay Kosten EMC

Andy Neely Cambridge Service Alliance

Michael E. Porter Harvard Business School

Thomas Mourkas Honeywell

Frank Tritto Sikorsky

Featured Speakers:

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Page 9: FAQs & Fast Facts: PTC Live Service Exchange 2014

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Will I have the opportunity to network at PTC Live Service Exchange?There will be many networking opportunities, including a Welcome Reception, Cocktail Hour, and Dinner

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Page 10: FAQs & Fast Facts: PTC Live Service Exchange 2014

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Formal Networking Receptions: 2Informal Networking Opportunities: 9

Networking – by the numbers:

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Page 12: FAQs & Fast Facts: PTC Live Service Exchange 2014

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“The event far succeeded my expectations. The world-class vendors who provided real-world experiences and insights were extremely beneficial. I came away with a solid, practical benchmark to work from going forward!”

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– Patrick McGuireMotor Coach Industries, Inc.

Previous attendees are saying…