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FasTrak User's Guide

Prophet 21 FASPAC 4.1

1

The documentation in this publication is provided pursuant to a Sales and Licensing Contract for the Prophet 21 System entered into by and between Prophet 21 and the Purchaser to whom this documentation is provided (“License Agreement”). In addition, the licensed software to which this documentation refers may be supported in accordance with a customer support agreement by and between the same parties (“Support Agreement”). All warranties, conditions of use, transfer restrictions, and other provisions in the License Agreement or Support Agreement which are applicable to Licensed Software, are applicable to this publication. In addition, this publication may include inadvertent technical inaccuracies or typographical errors for which Prophet 21 is not responsible. Changes may be periodically made to this publication; these changes will be incorporated in new editions of the publication. Any questions about the material contained in the publication should be addressed to the Prophet 21 Customer Support Department at http://customer.p21.com.

Nothing in this statement amends or extends the terms of your agreement with Prophet 21 including any warranties that may be included in our products. Warranties for such agreements are set forth in your agreement with Prophet 21.

Improvements and/or changes to the Licensed Software described in this publication may be made by Prophet 21 at any time without notice.

6/22/04 Prophet 21 Faspac

Prophet 21 is a registered trademark of Prophet 21, Inc. All other trademarks and registered trademarks are the property of their respective companies.

http://customer.p21.com/

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Conventions Used in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

1 Overview of the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Cursor/Arrow Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Suspend/Resume Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Audio Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Precautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

2 Using the TRAKKER for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Set Up the Communications Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Charge the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Turn on the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Set Up the TRAKKER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Adjust the TRAKKER Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Connect to the Host Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Contact the FASPAC Customer Service Line . . . . . . . . . . . . . . . . . . . . . . 2-13

Establish FASPAC to TRAKKER Communications . . . . . . . . . . . . . . . . 2-14

Download from Host to Trakker (UTIL/TRAK/TKRD) . . . . . . . . . . 2-14

Download the INI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Connection Failures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Download the FASPAC Application Programs. . . . . . . . . . . . . . . . . . . . . 2-19

Download a CSO File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Download a CSATL File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Download a CSPHY File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

Close the FASPAC Server Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

FPD/318-03 iii

Learning About the FASPAC FasTrak Programs . . . . . . . . . . . . . . . . . . . . . . 2-23

Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Help Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Add Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Browse Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Transmit Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Bar Code Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Remote (Off-Site) Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Customer Contract Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Customer Bin Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Local (On-Site) Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

Location Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

Container Tag Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

3 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Upload from Trakker to Host (UTIL/TRAK/TKRS) . . . . . . . . . . . . . . . . . . . . 3-3

Remote Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Convert Scan Orders Menu (cso.bin). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

1 Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

2 Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3 Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Local Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Scan Putaway Menu (csatl0.bin) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

1 Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

2 Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3 Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Scan Physical Inventory Menu (csphy.bin) . . . . . . . . . . . . . . . . . . . . . . . . 3-16

1 Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

2 Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3 Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Connection Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Process Trakker Files (UTIL/TRAK/TKKR). . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

CSO Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

CSO Error Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Which Warehouse is Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Where does the Pick List Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

ATL Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

ATL Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

PHY Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

PHY Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

ALL Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Change the Modem Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Check the Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41

Recharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42

Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42

Change the Main Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43

TABLE OF CONTENTS

iv FPD/318-03

Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46

Adjust the Beep Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48

Adjust the Screen Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49

Check Disk Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Typical Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Reboot the TRAKKER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Appendix A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Modem Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Contact the FASPAC Customer Service Line . . . . . . . . . . . . . . . . . . . . . . A-2

Establish FASPAC to TRAKKER Communications . . . . . . . . . . . . . . . . . A-3

Download from Host to Trakker (UTIL/TRAK/TKRD) . . . . . . . . . . . A-3

Download the INI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Connection Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Close the FASPAC Server Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Install Communications Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Install the Files on a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Create a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Download Communication Programs to the TRAKKER . . . . . . . . . . . . . . B-5

Configure the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Check the Communication Settings in the FileCopy Utility . . . . . . . . B-7

Download the Communications Programs . . . . . . . . . . . . . . . . . . . . . B-10

Appendix C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Upgrade the TRAKKER 2400 Series Firmware . . . . . . . . . . . . . . . . . . . . . . . . C-1

Install the Files on a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Install the Firmware on the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

Upgrade Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

Appendix D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Configure a TRAKKER 2425 to Function as a 2420 . . . . . . . . . . . . . . . . . . . . D-1

Appendix E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

Bar Code Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

TRAKKER Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

TRAKKER FASPAC Application Programs . . . . . . . . . . . . . . . . . . . . . . . E-4

Appendix F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

Communications Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

Direct Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2

Phone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2

TABLE OF CONTENTS

FPD/318-03 v

TABLE OF CONTENTS

vi FPD/318-03

Introduction

This manual provides the instructions for setting up and using your TRAKKER®

Antares™ 2420/2425 terminal in data collection mode with the FASPAC®

FasTrak module. If you are using a TRAKKER 2425, this manual assumes you

are not using it with the FASPAC Radio Frequency applications. You can find

more detailed information about the terminal in the TRAKKER Antares 2420 and

2425 Hand-Held Terminal User’s Manual from Intermec.

About This Manual

This manual includes the following chapters and appendices.

Chapter 1, Overview of the TRAKKER—Summarizes the features of the

TRAKKER terminal. Please read this chapter first.

Chapter 2, Using the TRAKKER for the First Time—Explains how to set up your

TRAKKER and use it for the first time.

Chapter 3, Operation—Explains how to use the FASPAC FasTrak programs and

transmit data to FASPAC.

Chapter 4, Troubleshooting—Provides solutions for common problems you may

encounter.

Appendix A, Modem Connect—The procedure for connecting to the host through

modems instead of through a direct connection.

Appendix B, Install Communications Software—The procedures for installing the

communications programs from the TRAKKER disks to a PC, and for

downloading the communications programs from the PC to the TRAKKER.

Appendix C, Upgrade the TRAKKER Firmware—Instructions for installing

TRAKKER firmware upgrades from Intermec.

FPD/318-03 vii

Appendix D, Configure a TRAKKER 2425 to Function as a 2420—Instructions

for converting a 2425 terminal to a 2420 terminal, and for converting it back to a

2425 terminal.

Appendix E, Bar Code Reference—Lists all bar codes used in this manual.

Appendix F, Cable Connections—Describes cables and connectors used.

Related Publications

FASPAC Bar Coding Implementation Guide—Includes an overview of bar codes,

how they are used, and the procedures for implementing bar coded operations in

local distributor warehouses and remote customer sites.

Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s

Manual—Includes detailed information about the TRAKKER Antares 2420/2425

data collection terminals.

FASPAC Radio Frequency Applications User’s Guide—Includes setting up and

using the FASPAC Radio Frequency applications with the TRAKKER Antares

2425 data collection terminal. RF applications include receiving, putaway,

picking, shipping, and physical inventory.

Conventions Used in this Guide

The following conventions are used in this guide.

• The phrase “Press Enter” is the same as “Press Return.”

• Bold font indicates a key you press or text you type.

• Ctrl-C indicates two keys that you press simultaneously.

• <Bold Italic font> in brackets indicates a variable you replace.

• Italic font indicates a new term or a reference to another book or section.

Note: Contains additional information about the topic being discussed.

�OPTION Users Only: Contains information for users of a specific option

only, such as Manufacturing.

Caution! Alerts you to a situation that could cause damage to the data or system.

INTRODUCTION

viii FPD/318-03

1Overview of the TRAKKER

This chapter will help you become familiar with the TRAKKER

2420/2425 terminal, including the meaning of the display icons

and audio tones, and using the terminal’s keypad.

Please read this chapter before you use the terminal.

The primary function of the TRAKKER Antares data collection terminal is to

record bar coded information. We use it to collect information for warehousing

and customer bin stocking operations. The full function keyboard allows you to

manually enter information that cannot be scanned into the device.

After you have collected information with the TRAKKER, you upload it to your

FASPAC system for subsequent validation and processing by the FASPAC

FasTrak programs.

FASPAC supports two models of the TRAKKER Antares terminals.

FPD/318-03 1-1

• The model 2420 captures data through its built in scanner and keyboard.

The data is transmitted from the 2420 to the FASPAC system by placing

the 2420 into a communications dock. The communications dock is

connected to a serial port on the FASPAC system using a standard serial

cable. Data can also be transmitted by modem.

• The model 2425 has the same capabilities as the 2420, and also supports

real-time RF communications with the FASPAC system through a radio

frequency network.

Note: If you will be using the TRAKKER 2425 terminal for RF applications,

refer to the Radio Frequency Applications User’s Manual.

Package Contents

When you receive your package from Faspac Systems, Inc., please check the

contents. You should have received the following items, depending on what you

purchased.

• One or more TRAKKER Antares terminals, model 2420 or 2425

For each TRAKKER terminal:

– One hand strap or holster

– One or two main battery packs (one is installed in the TRAKKER)

• One or more battery chargers

1-2 FPD/318-03

OVERVIEW OF THE TRAKKER

• One or more TRAKKER Antares TD2400 Communications Docks or

Optical Link Adapters

For each dock or adapter:

– One 15-foot RJ45 serial cable

– Two connectors: one RJ009 B/F and one RJ009 B/F-X

– One power supply and one power cord

• For modem connect, one or more external modems

FPD/318-03 1-3

PACKAGE CONTENTS

• One Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal

User’s Manual

• At least one Faspac FasTrak User’s Guide.

• Other Intermec documentation, including safety documents, scan module

documents, and optional accessory documents

• Two 3½-inch diskettes containing all program files

Note: Save the boxes and shipping material in case you need to store or ship the

TRAKKER terminal.

If you did not receive all of the items that you ordered, call the FASPAC

Customer Service Line.

1-4 FPD/318-03


Features

The TRAKKER Antares terminals are ergonomically designed to make data

collection easy. They include the following features:

• Scan module accessory for bar code data collection.

• CGA-compatible display angled for easy viewing.

• Keypad with 56 keys to support data collection.

• An internal hard drive (C:).

• Rechargeable lithium-ion battery pack for main power, and rechargeable

NiCad backup battery for memory backup.

On the 2425 terminal, an adjustable antenna that supports 2.4 GHz radio

frequency communications.

The TRAKKER terminal is a mini-computer; it has its own memory, hard disks,

and operating system (OS). All programs are loaded on the C drive on the

terminal. Diagnostic routines are also available from the operating system.

FPD/318-03 1-5

FEATURES

Keypad

The TRAKKER terminal has several special keys that are used to enter

characters or perform unique functions.

The TRAKKER keypad is color-coded for ease of use. Characters, symbols, and

function keys are printed on or above the keys. The key combinations are easily

identified by the color combinations, which are listed in the following table.

POSITION ON KEYPAD COLOR TO TYPE THE CHARACTER

Middle of the key White Press the key

Left side above the key Orange Press the orange ) key, then the character key

Centered above the key Green Press the green u key, then the character key

Right side above the key Blue Press the blue ( key, then the character key

1-6 FPD/318-03


Cursor/Arrow Keys

TO USE THIS KEY PRESS DESCRIPTION

Arrow up [ Moves the cursor up one row or line.

Arrow down { Moves the cursor down one row or line.

Arrow right } Moves the cursor one character to the right.

Arrow left ] Moves the cursor one character to the left.

Suspend/Resume Key

The Suspend/Resume key q is the on/off switch for the TRAKKER. When you

turn it off, the terminal does not actually shut off. It goes into a Suspend mode,

which is referred to as “off” in this manual.

In Suspend mode, the TRAKKER continues to power all memory and turns off

the power to the scanner and display screen.

Note: When you turn on the TRAKKER, it resumes exactly where you left off.

However, if the batteries lose power, the TRAKKER re-boots and loses the date

and time.

FPD/318-03 1-7

FEATURES

Screen

The TRAKKER screen size is 16 lines with a length of 20 characters per line.

All FASPAC programs are displayed in double height character mode, which

brings the screen size to 8 lines with a length of 20 characters per line.

Function Keys

The FASPAC application programs use function keys F1, F2, F3, F4, and F5.

Other key combinations that may be required include:

• CAPS LOCK: Press ) Z.

• ALT KEYS (indicated by orange lettering): Press ) and then the

character key under the orange print. For example, to back up press )<

• CTRL KEYS: Press = and then the character key.

• SHIFT KEYS (indicated by green lettering): Press ? and then the

character key under the green print. For example, to enter % press ?5 .

1-8 FPD/318-03


Display Icons

Various icons are displayed in the top line of the terminal screen to indicate the

current status of special keys, battery power, saving data, and radio frequency

and network communications.

ICON NAME KEY PRESSED DESCRIPTION

[ Ctrl = The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.

When you press a second key, the keycombination is entered and the icondisappears.

Shift ) The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.


Caps Lock ) Z Type all alphabetic characters as uppercasecharacters.

Press these keys to enable and disable CapsLock.

FunctionLeft

) The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.


FunctionRight

( The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.


Battery na Appears when one or both batteries have alow power charge, whether the terminal isturned on or off.

• If the icon is solid and the terminal beepsevery 15 seconds, the main battery packhas about 5 to 45 minutes of power left.

• If the icon blinks, the backup batterycharge is low.

• If the icon blinks and the terminal beepsevery 15 seconds, both battery chargesare low.

The icon disappears when the batteries arecharged.

FPD/318-03 1-9

FEATURES

Audio Signals

The TRAKKER has a beeper and internal speakers that produce audio signals

(beep sequences) as you use the terminal.

The following table lists the beep sequences and what they mean.

BEEP SEQUENCE WHAT IT MEANS

Low beep You entered a valid command, or the data youentered was successfully stored.

High beep You entered valid data, the terminal decoded a barcode, or the terminal decoded the last row of atwo-dimensional symbology bar code.

Three low beeps You scanned or entered an invalid command or data.

Four low beeps You turned on the terminal and the power-on self test(POST) completed successfully.

Low beep, high beep, low beep,high beep

You turned on the terminal and the power-on self test(POST) failed.

Click You pressed a key or scanned a two-dimensionalsymbology bar code.

Low beep every 15 seconds The main battery is low. Replace or recharge thebattery.

Note: You can change the beep volume to meet the needs of your environment

(such as making it louder in a warehouse). See page 3-48.

Serial Port

The serial port on the bottom of the TRAKKER connects to the serial port on the

communications dock. TRAKKER signals are converted to serial signals and

then transmitted through this connection to FASPAC.

The TRAKKER also receives programs from FASPAC through the serial port.

1-10 FPD/318-03


Batteries

There are two types of batteries in the TRAKKER terminal:

• Main battery pack—The main power source for operating the terminal.

The charge typically lasts from six to eight hours.

• Backup battery—The power source for flash memory and the real-time

clock when the main battery is removed from the TRAKKER. When

charged, it will last for up to five years.

Precautions and Warnings

Please observe the following precautions before you set up and operate your

TRAKKER terminal.

• Do not look directly into the window area of the scanner or at a reflection

of the laser beam while it is scanning. Exposure to the laser beam could

damage your eyesight.

• Do not remove the main battery pack while the terminal is turned on. You

may lose data.

• Do not remove the backup battery. Data will be lost.

• If you have been using the terminal in a cold temperature environment and

need to recharge it, let the battery packs warm up for half an hour before

you recharge them.

FPD/318-03 1-11

PRECAUTIONS AND WARNINGS

1-12 FPD/318-03


2Using the TRAKKER for the FirstTime

This chapter provides instructions for setting up and using your

TRAKKER terminal the first time.

To use the TRAKKER terminal for the first time, follow these steps. Each step is

described in detail in the following sections.

1. If applicable, set up the communications dock. If you have an optical link

adapter, refer to the installation instructions that came with it.

2. Charge the main battery pack.

3. Turn on the terminal and initialize it.

4. Test the scanner.

5. Set the date and time.

6. Call Faspac Technical Support to schedule a time to configure your host

server’s serial port and set up connections to FASPAC.

7. Download the FASPAC application files to the TRAKKER.

8. Learn about the FASPAC FasTrak programs on the TRAKKER—what

they are and how to navigate through them.

9. Check that bar code labels have been placed throughout your facility.

FPD/318-03 2-1

Set Up the Communications Dock

The communications dock transfers data to FASPAC using RS-232 serial

communications. It converts TRAKKER signals to serial signals that are then

transmitted to FASPAC. It also receives application programs from FASPAC by

converting the serial signals to TRAKKER signals.

There are three status lights on dock:

• Receive Status Light—Flashes green when data is being received from

the host.

• Transmit Status Light—Flashes green when data is being transmitted

from the TRAKKER to the host.

• Power Status Light—Indicates when power is supplied from the external

power supply. It is amber when no TRAKKER is in the dock, and turns

green when a TRAKKER is inserted in the dock.

The dock also charges the main battery pack and backup battery that are inside

the TRAKKER.

Refer to the Intermec TRAKKER Antares™ TD2400 Communications Dock

Quick Reference Guide for more detailed information.

2-2 FPD/318-03

USING THE TRAKKER FOR THE FIRST TIME

Follow these steps to set up the dock.

Note: Make sure you have a flat, stable, clean surface that is within 5 ft. (1.5 m)

of an AC electrical source.

1. Attach the RJ45 serial cable to the RJ009 B/F connector.

2. Attach the RJ009 B/F connecter to the 9-pin port on the underside of the

dock, as shown in the illustration below.

3. Attach the power supply to the connecter located on the underside of the

dock, as shown in the illustration below.

FPD/318-03 2-3

SET UP THE COMMUNICATIONS DOCK

4. Place the dock on the flat surface.

5. Plug one end of the power cord into the power supply and the other into

the AC electrical outlet.

The Power Status Light on the dock should be amber. It will turn green

when you insert a terminal in the dock.

If the Power Status Light is not illuminated, check the power connections to the

dock and wall outlet and make sure they are securely plugged in. If the light still

does not illuminate, try another wall outlet.

If the Power Status Light does not illuminate after you have checked the

connections and wall outlet, call the FASPAC Customer Service Line.

2-4 FPD/318-03


Charge the Batteries

Although the two battery packs (main and backup) are charged before shipping,

you should recharge them before using the TRAKKER. To recharge the batteries:

1. Press q to turn off the TRAKKER.

2. Place the TRAKKER in the communications dock, and leave it for one

or two hours.

The Power Status Light will turn green when the terminal is in place. If it

does not turn green, remove the TRAKKER and insert it in the dock

again.

The battery charger only charges the main battery packs. When installed

in a TRAKKER, the main battery pack then charges the backup battery.

3. Place the spare main battery pack in the battery charger and leave it for

one or two hours.

4. When it is fully charged, replace the main battery pack that was shipped

in the TRAKKER with the spare. See Change the Main Battery Pack on

page 3-43 for instructions on removing and installing the pack.

A fully discharged main battery pack recharges in 16 hours in the dock or two

hours in the battery charger. A fully discharged backup battery recharges in 18

hours.

Tip: Keep the spare main battery pack fully charged and on hand so you can

operate the terminal without interruption.

FPD/318-03 2-5

CHARGE THE BATTERIES

Turn on the TRAKKER

After the batteries have been charged, you are ready to turn on the TRAKKER.

Press I/O in the upper left corner of the keypad.

After turning on the TRAKKER, the Boot Menu is displayed.

If the Boot Menu is not displayed, follow these steps:

1. Press ) + ;+ q simultaneously and firmly to re-initialize and turn

off the terminal.

Tip: Press the left side of the ; key.

The Scanner LED Indicators below the screen will turn green if the

terminal accepts the key combination.

2. Press q to turn on the terminal. The Boot Menu is displayed.

2-6 FPD/318-03


Set Up the TRAKKER

Follow these steps from the Boot Menu:

1. Press B.

2. The TRAKKER performs its initialization process and displays the date

and time.

3. Scan the Enable Code 93 bar code by following these steps.

a) Point the laser scan window of the TRAKKER (the top end) at a

slight angle approximately eight inches from the bar code label.

Note: Make sure you hold the terminal at a slight angle, or the beam

may be reflected back into the scanner, hindering its ability to read

the bar code.

b) Press the yellow scan button below the TRAKKER screen.

Note that the two Scan LED Indicators on the TRAKKER are amber.

FPD/318-03 2-7

TURN ON THE TRAKKER

c) Direct the beam so that it falls across all bars in the bar code below

and release the button.

Enable Code 93

*$+CF1**$+CF1*

d) If the scan is successful, the terminal beeps once and the Scan LED

Indicators turn green.

4. Scan the following bar codes, in this order.

Save Configuration in Flash Memory

*.+1**.+1*

The FASPAC FasTrak Main Menu is displayed.

2-8 FPD/318-03


Adjust the TRAKKER Settings

You can adjust the TRAKKER’s beep volume and screen contrast with the

following bar codes. Practice scanning them until you are comfortable with the

scanning procedure.

Each time you scan a bar code, the volume or contrast is adjusted by one

increment.

Raise Beep Volume

*$+BV9**$+BV9*

Lower Beep Volume

*$+BV8**$+BV8*

Lighter Display Contrast

*$+DJ8**$+DJ8*

Darker Display Contrast

*$+DJ9**$+DJ9*

Set the Date and Time

Set the TRAKKER’s date and time by following these steps.

1. Scan the Test and Service Mode bar code.

Test and Service Mode

*..-.**..-.*

To enter Test and Service Mode manually, press ) y T 2 M.

FPD/318-03 2-9

TURN ON THE TRAKKER

The TRAKKER Main Menu screen is displayed.

2. Press [ to move the cursor to the System Menu option and then press

;. The following screen is displayed.

3. Press { to move the cursor to the Set Date and Time option and then

press ;.

The screen displays the current time and date for the TRAKKER.

To move through the fields without changing them, press {.

a) Enter the new time in military format and include the seconds. You

can enter periods instead of the colons (:). For example, type

14.30.00.

b) Press { to move the cursor to the New Date field.

c) Enter the new date in YYYY/MM/DD format. You can enter periods

instead of the slashes (/). For example, type 1999.07.15.

d) Press { to move the cursor to OK and then press ;. The System

Menu is redisplayed.

2-10 FPD/318-03


4. Press d to exit the System Menu and return to the Main Menu.

5. Press d to exit the Main Menu. The OK option will be highlighted.

6. Press ;. The FASPAC FasTrak program screen will be redisplayed.

Now you are ready to connect to the FASPAC host server.

FPD/318-03 2-11

TURN ON THE TRAKKER

Connect to the Host Server

There are several ways of setting up the TRAKKER to communicate with

FASPAC:

• Direct Connect—The TRAKKER communicates directly to the FASPAC

host server’s serial port through the communications dock.

• Modem Connect—The TRAKKER communicates by modems to the

FASPAC host server. This configuration is typically used at remote sites.

See Appendix A for instructions on setting up a modem connection.

These are the steps for connecting the TRAKKER to your FASPAC host server:

1. Schedule a time with Faspac to set up the connections.

2. Test the connection by downloading the communication program files

(INI files) from FASPAC to the TRAKKER.

2-12 FPD/318-03


3. Download the application program files (BIN files) from FASPAC to the

TRAKKER.

Contact the FASPAC Customer Service Line

Call the FASPAC Customer Service Line to schedule a time to perform the

following tasks:

• Determine which FASPAC host server port to use and how to configure it.

You and the FASPAC Customer Service Representative will select a host

server port for use. The Customer Service Representative will create the

host port ID number. You use the ID number to identify the TRAKKER in

upload and download activities. Write it in the space below:

Host port number = ______________________

• Set up the connection to the host server.

• Use the cables and connectors described in Appendix F.

• Test the connection by downloading the communication programs (INI

files) from FASPAC to the TRAKKER.

FPD/318-03 2-13

CONNECT TO THE HOST SERVER

Establish FASPAC to TRAKKER Communications

The FASPAC communication programs (INI files) must now be downloaded to

the TRAKKER. Do this while you are still on the phone with Faspac Technical

Support to test the direct connection.

There are three steps:

1. Run the Download from Host to Trakker (UTIL/TRAK/TKRD) program

on the FASPAC host server.

2. Place the TRAKKER in the dock and run the Receive program.

3. Verify that the direct connection is working properly by downloading the

INI files from FASPAC to the TRAKKER.

Download from Host to Trakker (UTIL/TRAK/TKRD)

Use this program to open the host server port and set up FASPAC to send files to

the TRAKKER.

1. From any FASPAC menu, type TRAK and press Return. The Trakker

Applications menu is displayed.

2-14 FPD/318-03


2. Type TKRD and press Return. The following screen is displayed.

3. In the Trakker Device Name field, enter the host port number that was

determined when Faspac Technical Support helped set up your port (see

page 2-13).

4. In the Is This a Modem Port field, enter N.

The Kermit communication program starts and displays a screen similar

to the following example. It will vary according to your version of the

Kermit software, which must be installed on the FASPAC host.

FASPAC is now ready to send files to the TRAKKER. Leave the screen as it is

and go to the Receive Files menu on the TRAKKER.

FPD/318-03 2-15


Download the INI Files

The INI files must be downloaded to the TRAKKER before the program files

(BIN files). The INI files are necessary for running the transmit programs; they

tell the TRAKKER which program files to receive and where to put them.

1. Place the TRAKKER in the dock. The FASPAC FasTrak Main Menu

should be displayed.

2. Press 4. The Receive Menu is displayed.

3. From the Receive Menu, press 1 to download all INI files to the

TRAKKER. The following screen is displayed.

2-16 FPD/318-03


The TRAKKER initializes and the following screen is displayed:

4. Press N. The TRAKKER will start receiving the files.

The Receive Status Light (��) on the communications dock flashes

green when data is being received from the host.

If the connection between the TRAKKER and the FASPAC host server

is working properly, the following screen will be displayed when

transmission starts.

The various file names and packet sizes will be displayed.

When transmission is complete, the TRAKKER re-initializes and the FASPAC

FasTrak Main Menu is displayed. Skip the next section, Connection Failures,

and go to the following section Download the FASPAC Application Programs.

If transmission was not successful, a “Naked 0” error message will be displayed.

Go to the next section, Connection Failures.

FPD/318-03 2-17


Connection Failures

If the TRAKKER fails to connect properly, a non-acknowledgment error, Naked

0, will be displayed.

With help from the FASPAC Customer Service Line, check the following items:

• Check that TKRD is running on the FASPAC host server if you are using

direct connect.

• Make sure that you entered N to modem connect in TKRD.

• Check that all cables and plugs are securely connected.

• Make sure that the correct connector is being used (RJ009 B/F or RJ009

B/F-X). Refer to Appendix F.

After you and FASPAC Customer Service Representative have resolved the

connection problem, turn to the next section, Download the FASPAC Application

Programs.

2-18 FPD/318-03


Download the FASPAC Application Programs

Note: Do not use option 5 to download the CSOMAIN file; it was installed on

the TRAKKER before we shipped it to you. We will tell you when to use option

5 to download future releases of CSOMAIN.

Download a CSO File

First determine which version of CSO you want to download.

• cso1—Scan or enter the Customer Number, Contract Number, Purchase

Order Number, and Sales Person Number for the quote/order being

created.

• cso2—Same as cso1, but you can also enter the Ship To Number for the

quote/order being created.

• cso3—Same as cso2, but you can also enter the Due Date and Bin

Location for the quote/order being created.

• cso4—Same as cso3, but the dates have a four-digit year (YYYY).

• cso5—Scan or enter the Customer Number, Contract Number, Purchase

Order Number, Sales Person Number, and a Tag Number instead of a Part

Number.

Then follow these steps (the TRAKKER must still be in the dock):

1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.

2. From the Receive Menu, press 2. The following screen is displayed.

3. Press 1, 2, 3, 4, or 5. The TRAKKER initializes and displays the

copyright screen.

4. At the Dialup Host with Modem prompt, press N. The TRAKKER will

start receiving the file.

FPD/318-03 2-19


The following screen will be displayed when transmission starts.

Note: It may take up to five minutes for this file to be downloaded to the

TRAKKER.

5. When transmission is complete, the TRAKKER re-initializes and the

FASPAC FasTrak Main Menu is displayed.

Download a CSATL File



3. Press 1. The TRAKKER initializes and displays the copyright screen.




2-20 FPD/318-03


Note: It may take up to three minutes for this file to be downloaded to

the TRAKKER.


FasTrak Main Menu is displayed.

Download a CSPHY File

Note: Download the csphys file, unless we have instructed you to download

csphy1.



3. Press 1. The TRAKKER initializes and displays the copyright screen.




Note: It may take up to five minutes for this file to be downloaded to the

TRAKKER.


FasTrak Main Menu is displayed.

FPD/318-03 2-21


Close the FASPAC Server Port

After you have finished downloading the files to the TRAKKER, press Ctrl-C

on the FASPAC server. This closes Kermit and redisplays the FASPAC menu.

You are now ready to use the TRAKKER. However, please read the next two

sections before you start:

• How the FASPAC Programs Work—Learn how to navigate and use the

FASPAC FasTrak programs.

• Bar Code Labels—We recommend that you place bar code labels on

containers and product bins before you start using the TRAKKER.

2-22 FPD/318-03


Learning About the FASPAC FasTrakPrograms

This section will help you become familiar with the FASPAC application

programs you downloaded to the TRAKKER. It describes the common features

of the programs and how you move through them. Each program is described in

detail in Chapter 3, Operation.

Menus

The FASPAC FasTrak Main Menu displays the TRAKKER programs. Below are

illustrations of the Main Menu (csomain.bin) and Convert Scan Orders program

menu (cso1.bin).

In the menu screens, simply type the number key associated with the menu item.

The TRAKKER always initializes when you select an option from the Main

Menu.

Note: Do not use option 5, Exit Program; it exits the FASPAC FasTrak Main

Menu and displays the date and time at the TRAKKER OS prompt. If you do so

inadvertently, see page 4-2 for instructions.

The following function keys are available in the menus:

• F1—View help information for a particular screen.

• F4—Return to the previous screen.

FPD/318-03 2-23

LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS

Help Screens

Help screens are available from all menus and programs by pressing F1. They

provide information about the programs and fields for the screen.

Use the arrow keys ([ and {) to move the cursor up or down to read all of the

Help screen information. When you press [ or {, the cursor moves in the

direction of the arrow key. When it reaches the bottom or top of the screen, the

next line of information will be displayed.

To exit from Help, press F1 again.

Programs

The Convert Scan Orders, Scan Assigned Tag Location, and Scan Physical

Inventory program menus list the Add, Browse, and Transmit functions for that

program.

2-24 FPD/318-03


Add Screens

You use the Add screens to scan or manually enter new information in data entry

fields.

The following function keys are available in the Add screens:

• F1—View help information for a particular screen.

• F3—Run the Browse program.

• F4—Return to the previous field, then to the previous screen.

To scan data, scan the appropriate bar code for the specific field. If the scan is

successful, the terminal beeps once and the cursor moves to the next field.

To enter information manually, type the data and press ;. The terminal beeps

once and the cursor moves to the next field.

FPD/318-03 2-25


Browse Screens

Browse screens are accessible from the program’s Add screen or the program

menu. They allow you to view the data already collected in the terminal.

To run Browse from a program menu, press 2. To run Browse from a program’s

Add screen, press F3.

A screen is displayed with no data.

Below are the commands you can use to find records.

• To start the display from the first record in the file, press S or F3.

Note: The first record displayed in the file is a Header record used for

FASPAC processing.

• To start the display from the end of the file, press E.

• To display or exit the browse help screen, press F1. Use the arrow keys to

navigate within the scrolling help screen.

• To scroll to the previous record, press F2.

• To scroll to the next record, press F3.

• To go back to the previous menu or screen, press F4.

• To find a specific record, press F5. You will then be asked to enter the

record number (record numbers are assigned sequentially as you scan or

enter items).

• To delete the displayed record, press D.

2-26 FPD/318-03


Transmit Screens

When you are ready to upload the data to FASPAC, use the Transmit screens.

The Upload from Trakker to Host (TRAK/TKRS) program must be running in

FASPAC on the host server before you can transmit the data from the

TRAKKER.

These procedures are described in Chapter 3.

FPD/318-03 2-27


Bar Code Labels

The efficiencies and accuracy gained by using scanning technology in a

distribution facility is based on the use of bar coded information. The TRAKKER

terminal is capable of scanning a bar code and transmitting that information to

the FASPAC system.

Therefore, bar coded information should be in place to identify each unique

inventory storage location within a distribution facility. Each container of

inventory product should be identified with a bar coded tag. (The FASPAC

tagging system has been developed to fulfill this requirement.) If the TRAKKER

is to be used in support of a bin-stocking program, bar coded bin labels should be

in place at the customer site.

FASPAC uses the following label types in normal TRAKKER-based

warehousing, manufacturing, and customer bin stocking operations:

• Customer Contract Label, for remote (off-site) locations

• Customer Bin Label, for remote (off-site) locations

• Location Label, for local (on-site) locations

• Container Tag Label, for local (on-site) locations

These label types are discussed in the following sections.

For detailed instructions for creating labels, refer to the Faspac Bar Code

Implementation Guide.

2-28 FPD/318-03


Remote (Off-Site) Locations

Customer Contract Label

This is an example of a customer contract label that you can set up to save time

entering customer, contract, purchase order, and sales person information.

Customer Bin Label

This is an example of a customer bin label created by FASPAC. By scanning the

bar coded bin label, you can identify the customer’s part that is assigned to the

bin.

Bin labels can be created using various formats. Information printed on each

label is obtained from the customer’s contract. Smaller versions of this label may

be required as dictated by the size of the label area on the container.

FPD/318-03 2-29

BAR CODE LABELS

Local (On-Site) Locations

Location Label

This is an example of a rack location label, which is typically on 4” x 6” label

stock. Smaller versions may be required depending on the size of the label area.

Information printed on this label is:

DESCRIPTION HUMANREADABLE

BAR CODED

Inventory storage location. Recommended formatfor coding each location is ZARRSBX where:

Z Identifies a zone

A Identifies aisle

RR Identifies rack within the aisle

S Identifies shelf in the rack

B Identifies bin location on the shelf

X Identifies location within bin (optional0

Yes Yes

Here is an example of a shelf location label:

2-30 FPD/318-03


Container Tag Label

This is an example of an inventory container label created by FASPAC. By

scanning the bar coded tag number, you have access to all of the detailed

information about the contents of the container.

This information was entered in FASPAC at the time the item was received.

Smaller versions of this label may be required as dictated by the size of the label

area on the container.

Information printed on this label typically includes the following:

DESCRIPTION HUMAN READABLE BAR CODED

FASPAC Tag Number Yes Yes

FASPAC Tag Number Data Identifier (DT) No Yes

Part Number Yes Yes

Part Number Data Identifier (P) No Yes

Part Description Yes No

Quantity Yes Yes

Quantity Data Identifier (Q) No Yes

FPD/318-03 2-31

BAR CODE LABELS

2-32 FPD/318-03


3Operation

This chapter explains how to use the FASPAC application

programs on the TRAKKER, and how to transmit information

to FASPAC on the host server.

Information collected in a TRAKKER terminal must be uploaded to FASPAC.

A TRAKKER Communications Dock or TRAKKER Optical Link Adapter is

required to support these communications.

Here is a typical sequence of events that would take place using a TRAKKER

terminal:

1. Go to the location where information is to be gathered. This may be:

• A customer’s site where the FasTrak CSO application is used to

collect information for bin restocking (typically at remote sites).

• A distribution facility where the FasTrak CSATL application is

used to record the locations of product that is being put away

(local site).

• A distribution facility where the FasTrak CSPHY application is

used to record the items and respective quantities in conjunction

with taking a physical inventory (local site).

2. Select the appropriate FasTrak application program: Convert Scan

Orders (cso), Scan Putaway (csatl), or Scan Physical Inventory (csphy).

3. Collect the required data using the TRAKKER bar code scanner and

keyboard.

Records are accumulated in one text file per program. That is, one file

for cso, one for csatl, and one for csphy.

FPD/318-03 3-1

4. Make sure that the Upload From Trakker To Host (TRAK/TKRS)

program is running on the FASPAC server.

5. Place the TRAKKER in the communications dock and select the

Transmit menu option.

Only one text file is transmitted at a time from each program.

6. After the data has been transferred to FASPAC, clear it from the

TRAKKER and start collecting new data.

Note: If you do not clear the text file after you transmit to FASPAC,

subsequent records will be added to the file. When you transmit the file

later, FASPAC will end up with duplicate records.

7. Process the files in FASPAC using the Process Trakker Files

(TRAK/TKKR) program.

The operation procedures are divided into sections for remote (off-site) operation

and local (on-site) operation situations.

The following miscellaneous procedures are discussed at the end of the chapter:

• Checking the battery power

• Changing the main battery

• Setting the date and time

• Adjusting the beep volume

• Adjusting the screen display contrast

• Checking the disk space on the TRAKKER’s hard drive

3-2 FPD/318-03

OPERATION

Upload from Trakker to Host(UTIL/TRAK/TKRS)

Before you transmit data from the TRAKKER terminal to FASPAC, run this

program to open the host serial port and set up FASPAC to receive the files.

1. From a FASPAC menu, type UTIL/TKRS and press Return. The

following screen is displayed.

2. In the Trakker Device Name field, type the host port number and press

Return. This is the number that you noted on page 2-13.

3. In the Is This a Modem Port field, enter N if modems are not being used

to connect to FASPAC.

Enter Y if modems are being used to connect to FASPAC.

Note: You cannot use this port for both direct connect and modem

connect at the same time.

FPD/318-03 3-3

UPLOAD FROM TRAKKER TO HOST (UTIL/TRAK/TKRS)

A screen similar to the following example will be displayed.

4. Leave the screen as it is and run the Transmit programs on the

TRAKKER after you have collected data.

5. When you are finished uploading data to FASPAC, press Ctrl-C to exit

Kermit and the TKRS program, and then press Return. The FASPAC

menu will be displayed.

3-4 FPD/318-03

OPERATION

Remote Operation

All FasTrak programs can be used for remote operations. The Convert Scanned

Order program is used to collect order information at customer facilities.

Convert Scan Orders Menu (cso.bin)

The Convert Scanned Orders program has options to add new data, browse

through data that has already been collected, and transmit the data to FASPAC.

From the Main Menu, press 1. The TRAKKER initializes and displays the

following menu:

These menu options are described below. Screen samples are for cso1. If you

downloaded another version of cso, refer to the online Help in the TRAKKER.

1 Add

Use this option to scan the contract bin labels or enter the information manually.

The data is collected and stored in the TRAKKER until you transmit it to

FASPAC.

A customer’s contract must already be established before the data is processed

using the Process Trakker Files (TRAK/TKKR) program in FASPAC. The

TKKR program will verify the customer and contract information. If the

information is not valid, an error report is printed.

Note: Make sure you set the date in the TRAKKER between the start and end

dates of the contract, or all the data you scan will print on the error report.

Note: If you are entering information instead of scanning it, press ; after you

type the data in each field.

FPD/318-03 3-5

REMOTE OPERATION

1. From the CSO menu, press 1. The following screen is displayed.

2. In the CUS field, scan or enter a customer number.

3. In the CON field, scan or enter a contract number.

4. In the PO# field, scan or enter a purchase order number.

5. In the SP# field, scan or enter operator initials. A second Add screen is

displayed.

6. In the ITM field, scan or enter an item number.

7. In the QTY field, scan or enter a quantity for the item.

The cursor returns to the ITM field.

8. Enter more items and quantities, or press F4 to return to the previous

screen (CSOR11). You can also press F2 to return to the previous screen

without backing up through the fields.

9. Add more records, or press F4 to return to the CSO menu.

3-6 FPD/318-03

OPERATION

2 Browse

Use this option to view data already collected in the terminal.

1. Press 2 from the CSO menu or F3 from the second Add screen

(CSOR12). The following screen is displayed with no data.

2. Use the following commands to display records:

a) Press S or F3 to display the first record in the file.


FASPAC processing.

b) Press E to display the last record in the file.

c) Press F2 to display the previous record.

d) Press F3 to display the next record.

3. To find a specific record:

a) Press F5. The following screen is displayed.

b) Type the record number and press ;.

Note: The numbers are assigned to records sequentially as they are

scanned or entered. They are not displayed on the screen.

FPD/318-03 3-7

REMOTE OPERATION

4. To delete a displayed record:

a) Press D. A delete prompt is displayed at the top of the screen.

b) Press Y to delete the record, or N to quit the delete process.

5. When finished with this screen, press F4 to return to the CSO menu.

3 Transmit

Use this option when you are ready to transmit the data to FASPAC.

Note: Make sure that TKRS is running in FASPAC on the host server.

1. If you are using a communications dock, place the TRAKKER in it.

Make sure the Power Status Light on the dock is green. If the light is

amber, the TRAKKER is not seated properly. Remove it and insert it in

the dock again.

2. From the CSO menu, press 3. The following screen is displayed.

3. Press N to stop the Transmit program and return to the CSO menu.

Press Y to transmit records.

3-8 FPD/318-03

OPERATION

The TRAKKER initializes and the following screen is displayed.

4. Press N if modems are not being used to connect to FASPAC.

Press Y if modems are being used to connect to FASPAC. You are asked

if you want to dial the FASPAC host’s modem phone number (displayed

at the bottom of the screen).

5. Press ; to dial the displayed modem number, or type a different

number and press ;.

Note: If you want to permanently change the modem telephone number,

see page 3-40.

When transmission starts, the following screen is displayed:

The Transmit Status Light (��) on the communications dock flashes

green when data is being transmitted to the host.

FPD/318-03 3-9

REMOTE OPERATION

6. When transmission is complete, you are asked if you want to delete the

TRAKKER file.

If transmission completed successfully, we recommend that you delete

the file. Otherwise, any new scanned records are added to the file, and

FASPAC will have duplicate records when you retransmit the file.

Note: If transmission did not complete, a “Naked 0” error message will

be displayed. Refer to Chapter 4, Troubleshooting.

If you were using a modem, it will automatically hang up.

The CSO menu will be redisplayed when this program is finished.

3-10 FPD/318-03

OPERATION

Local Operation

The TRAKKER terminal uses the following FasTrak application programs at

your facilities:

• Scan Putaway (csatl), used when items are moved from one location to

another within a warehouse.

• Scan Physical Inventory (csphy), used to count items in a warehouse.

Scan Putaway Menu (csatl0.bin)

The Scan Putaway Menu has options to add new data, browse through data that

has already been collected, and transmit the data to FASPAC.


following menu.

These menu options are described below.

1 Add

Use this option to relocate tagged product from its present location to a new

location. It relocates the total quantity associated with the tag; partials cannot be

scanned and only the new location is scanned.

Scan the bar code labels or enter the information manually. The data is collected

and stored in the TRAKKER until you transmit it to FASPAC.



FPD/318-03 3-11

LOCAL OPERATION

1. From the Scan Putaway menu, press 1. The following screen is

displayed.

2. In the LOCATION field, scan or enter the new location.

3. In the TAG # field, scan or enter the tag number.

The cursor remains in the TAG # field.

4. Enter more tag numbers, or press F4 to return to the LOCATION field

and add more locations.

5. Press F4 to return to the Scan Putaway menu.

2 Browse


1. Press 2 from the Scan Putaway menu or F3 from the Add screen

(CSTG11). The following screen is displayed with no data.




FASPAC processing.




3-12 FPD/318-03

OPERATION









5. When finished with this screen, press F4 to return to the Scan Putaway

menu.

FPD/318-03 3-13

LOCAL OPERATION

3 Transmit





amber, the TRAKKER is not inserted properly. Remove it and insert it in

the dock again.

2. From the Scan Putaway menu, press 3. The following screen is

displayed.

3. Press N to stop the Transmit program and return to the Scan Putaway

menu.

Press Y to transmit records. The TRAKKER initializes and the following

screen is displayed:


Press Y if modems are being used to connect to FASPAC.

3-14 FPD/318-03

OPERATION

You are asked if you want to dial the FASPAC host’s modem phone

number (displayed at the bottom of the screen).


number and press ;.


see page 3-40.





TRAKKER file.






If you were using a modem, the modem will automatically hang up.

The Scan Putaway menu will be redisplayed when this program is finished.

FPD/318-03 3-15

LOCAL OPERATION

Scan Physical Inventory Menu (csphy.bin)

The Scan Physical Inventory Menu has options to add new data, browse through

data that has already been collected, and transmit the data to FASPAC.


following menu.

These menu options are described below.

1 Add

Using the TRAKKER for loading inventory counts simply replaces the use of the

FASPAC Count Entry By Item (PAY/CEI) and Count Entry By Location

(PAY/CEL) programs. All of the steps for normal physical count processes

remain the same and must still be performed.

The TRAKKER does not do any of the counting; it simply records item numbers,

locations, and quantities. See the FASPAC Volume 2 Inventory Reference

Manuals for more information about the physical inventory process.



1. From the Scan Physical Inventory menu, press 1. The following screen is

displayed.

2. In the WAREHOUSE # field, scan or enter the warehouse number.

3-16 FPD/318-03

OPERATION

3. In the YOUR INITIALS field, scan or enter your initials. A second Add

screen is displayed.

4. In the MODE field, scan or enter the mode: T for Tag or L for Lot.

5. In the LOC field, scan or enter the location.

6. In the TAG/LOT# field, scan or enter the tag or lot number, depending

on the mode entered in the MODE field.

7. In the QTY field, scan or enter the quantity for the tag or lot number.

The cursor returns to the TAG/LOT#.

8. Enter another tag/lot number and quantity, or enter another mode and

location. Use the following additional function keys:

• Press F2 to return to the first Add screen (CSPH11).

• Press F4 to move the cursor back a field and ultimately to the

previous screen.

• Press F5 to move the cursor back a field. It does not go back to the

previous screen.

9. When finished, press F4 to return to the Scan Physical Inventory menu.

2 Browse


1. Press 2 from the Scan Physical Inventory menu or F3 from the second

Add screen (CSPH12). The following screen is displayed with no data.

FPD/318-03 3-17

LOCAL OPERATION




FASPAC processing.












5. When finished, press F4 to return to the Scan Physical Inventory menu.

3-18 FPD/318-03

OPERATION

3 Transmit





amber, the TRAKKER is not properly. Remove it and insert it in the

dock again.

2. From the Scan Physical Inventory menu, press 3. The following screen is

displayed.

3. Press N to stop the Transmit program and return to the Scan Physical

Inventory menu.

Press Y to transmit records. The TRAKKER initializes and the following

screen is displayed:


Press Y if modems are being used to connect to FASPAC.

FPD/318-03 3-19

LOCAL OPERATION

You are asked if you want to dial the FASPAC host’s modem phone

number (displayed at the bottom of the screen).


number and press ;.


see page 3-40.





TRAKKER file.






If you were using a modem, the modem will automatically hang up.

The Scan Physical Inventory menu will be redisplayed when this program is

finished.

3-20 FPD/318-03

OPERATION

Connection Failures

If the TRAKKER fails to connect properly, you will receive a

non-acknowledgment error (“Naked 0”). A screen similar to the following will be

displayed.

Check the following items:

• If modems are being used, check that the phone number is correct.

• Check that TKRS is running on the host if you are using direct connect or

modem connect.

• If modems are being used, make sure that you entered Y to modem

connect in TKRS.


• Check that the correct connector is being used (see Appendix F).

FPD/318-03 3-21

LOCAL OPERATION

Process Trakker Files (UTIL/TRAK/TKKR)

After the data has been successfully transmitted to FASPAC, use this program to

process the cso, atl, and phy files in FASPAC. You can select one type of file to

process or select all of them to process at once.

After each program has run, a report is printed on the Other printer specified in

your printer settings.

CSO Files

To process Convert Scanned Order (cso) files, follow these steps.

1. From a FASPAC menu, type TRAK/TKKR and press Return.

The Process TRAKKER files screen is displayed.

2. Type CSO or ALL (to list all files) and press Return.

3-22 FPD/318-03

OPERATION

The Selection screen is displayed.

The columns in this screen are:

• Sel—The selection number.

• Type—The type of data record: Convert Scanned Order (CSO),

Assign Tag to Location (ATL), or Physical Inventory (PHY).

• Version—The version number of the record (for example, 1 =

cso1).

• Description—The description of the record type.

• Count—The number of records that have been received for that

file type.

• Status—The processing status of the records:

Wait = have not been selected for processing

SELECTED = have been selected for processing.

3. Select one or more files to process by entering the number from the Sel

column. In this example, we entered 3 for cso1 records.

FPD/318-03 3-23

PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)

The status for line 3 changed to SELECTED.

4. Type Q and press Return.

The Confirmation screen is displayed.

5. Press Return to accept y to continue.

3-24 FPD/318-03

OPERATION

The Convert Scanned Orders screen is displayed.

6. Type Y and press Return.

Quotes or orders are created for each data record and an error report is

printed.

When the process is finished, the FASPAC menu is displayed.

If the selected data file is processed successfully (that is, a quote is created for at

least one item), it is automatically deleted from FASPAC.

FPD/318-03 3-25


CSO Error Report

When the CSO process is finished, an error report is printed that lists the

following information:

• Quote and order numbers

• Customer, contract, and PO numbers

• Items and quantities

• Error messages, if any

If there are any errors, a quote may be created but an order will not be created.

You will have to review the report and manually add the items with errors to the

quote in Order Desk (OD).

Remember, if even one quote is created for at least one item, the data file is

considered to have been successfully processed and it is automatically deleted

from FASPAC.

The following examples show the CSO screen and error report. Note that quote

1365 was created for three line items.

3-26 FPD/318-03

OPERATION

FPD/318-03 3-27


COMPANY: 10 BEST FASTENERS, INC. PAGE 1

RUN ID: CSO 1 CONVERT SCANNED ORDER ERROR REPORT 08/09/99

RUN BY: WPD 14:41:18 08/09/99

QUOTE LINE CUSTOMER CONTRACT PO NUMBER DATE TIME SALESMAN WHSE

ITEM QUANTITY AVAILABLE ERROR MESSAGE

===============================================================================================================================

*E* 9591 001 H78654 08/09/99 13:03:50 01 02

HCS75C100ZINCYELLOWPLATING 1500 0 Unable To Figure Out Item No. In Order To Read Item

*E* 9591 001 H78654 08/09/99 13:04:00 01 02

HCS12550 2500 0 Unable To Figure Out Item No. In Order To Read Item

*E* 9591 001 H78654 08/09/99 13:04:11 01 02


*E* 9591 001 H78654 08/09/99 13:04:14 01 02


*E* 9591 001 H78654 08/09/99 13:04:16 01 02


*E* 9591 001 H78654 08/09/99 13:04:19 01 02


*E* 9591 001 H78654 08/09/99 13:04:21 01 02

HCS2550Z 5000000 0 Unable To Figure Out Item No. In Order To Read Item

*E* 9591 001 001 H78654 08/09/99 13:04:33 01 02

75C100HCS9Y 1500 0 Item Not Found In Inventory Whse Master File (IM02)

*E* 9591 001 001 H78654 08/09/99 13:04:34 01 02

125C50HCS8Z 2500 0 Item Not Found In Inventory Whse Master File (IM02)

*E* 9591 001 001 H78654 08/09/99 13:04:36 01 02


*E* 9591 001 001 H78654 08/09/99 13:04:38 01 02


*E* 9591 001 001 H78654 08/09/99 13:04:40 01 02


*E* 9591 001 001 H78654 08/09/99 13:04:42 01 02


1365 001 9591 001 001 H78654 08/09/99 13:04:50 01 02

25C50HCS8Z 5000000 106100

*E* 9591 001 001 H78654 08/09/99 13:04:55 01 02

00007 1500 0 Item Not Found In Inventory Whse Master File (IM02)

*E* 9591 001 001 H78654 08/09/99 13:04:57 01 02


002

00005 2000 106100

*E* 9591 001 001 H78654 08/09/99 13:05:06 01 02


*E* 9591 001 001 H78654 08/09/99 13:05:08 01 02


*E* 9591 001 001 H78654 08/09/99 13:05:10 01 02


003

00001 5000000 4200

ORDER NOT CREATED BECAUSE OF ERRORS

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Which Warehouse is Used

Orders are created for warehouses according to the following specifications:

• If there is no contract for the customer, the CSO program uses the primary

warehouse specified for the customer in the Customer Processing

Maintenance (CP/MAI) program.

• If there is a contract for the customer:

– If you entered ALL contracts in the TRAKKER, the CSO program

searches the Contract file for that customer. When it finds the first

item, it uses the warehouse specified for that item in the contract for

the entire order.

Note: The correct pricing for all other items will be taken from

their respective contracts.

– If you entered a specific contract number in the TRAKKER and a

warehouse is specified in that Contract file, the CSO program uses

that warehouse.

– If you entered a specific contract number in the TRAKKER and

ALL warehouses are specified in that Contract file, the CSO

program creates the order for the primary warehouse specified in

the Customer Master record.

– If you entered ALL contracts in the TRAKKER and all contracts for

the customer specify ALL warehouses, the CSO program creates

the order for the primary warehouse specified in the Customer

Master record.

Where does the Pick List Print

Pick lists are not automatically printed during the CSO process; you must print

them using Pick List Print (OP/OPL/PLP).

After the orders are created in the appropriate warehouses, the pick lists are

printed on the pick list printer specified in Warehouse Address Maintenance

(PO/POM/WAM) If a pick list printer is not specified in PO/POM/WAM, pick

lists are printed on the default printer for the warehouse.

3-28 FPD/318-03

OPERATION

ATL Files

To process Assign Tag to Location (atl) files, follow these steps.

1. From any FASPAC menu, type TRAK/TKKR and press Return.


2. Type ATL or ALL (to list all files) and press Return.



column. In this example, we entered 2 for ATL records.

FPD/318-03 3-29






3-30 FPD/318-03

OPERATION

The Convert Scanned Assigned Tag Locations screen is displayed.

6. Enter the number of the warehouse from where the files were uploaded.

7. The cursor skips the Update file prompt because it automatically uses Y.

The Tag records will be updated and the report will be printed. However,

records with errors will not be updated.

8. Enter Y if you want item descriptions to print on the report.

The screen shows the number of records processed.

When the program is finished, this screen is closed and the FASPAC menu is

displayed.

FPD/318-03 3-31


ATL Report

When the ATL process is finished, a report is printed that lists the following

information for each Tag Record.

• Tag Record Number

• Old Location

• New Location


Error Messages

Below are Tag record error messages that may be printed on the report.

Error Rewriting Tag Record

Call the FASPAC Customer Service Line immediately.

Invalid Item No in Tag

The item assigned to the Tag Record does not have an Item Warehouse

Record in the same warehouse as the Tag Record. Create the Item

Warehouse Record (IM/MAI). Update the location using either the Tag

Maintenance program (TAG/MAI) or the Assign Tag Locations program

(TAG/ATL).

3-32 FPD/318-03

OPERATION


RUN ID: CSATL CONVERT SCANNED ASSIGNED TAG LOCATIONS

RUN BY: WPD 11:11:28 08/14/99

ITEM TAG NUMBER TAG QTY OLD LOC NEW LOC COMMENTS

===============================================================================================================================

8NWSA0Y 682 0 SHLF SHLF Warning: Status 3 Tag

#8 SAE FLAT WASHER ZC YELLOW

/M 100 10000 SHLF SHLF

UM = M

/PHOENIX KIT COMPONENT3 796 0 SHLF SHLF Warning: Status 3 Tag

PHOENIX

25C75HCS2 400 0 SHLF SHLF Warning: Status 3 Tag

1/4-20 X 3/4 HEX CAP SCREW GRADE 2





10F50MXF0Z/NPAT 672 22500 SHLF SHLF

10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC

10F50MXF0Z/NPAT 669 15000 SHLF SHLF

10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC

25NWSA0Y 666 11100 SHLF SHLF

1/4 SAE FLAT WASHER ZC YELLOW

25NWSA0Y 665 157300 SHLF SHLF

1/4 SAE FLAT WASHER ZC YELLOW

14D50TXP0Z/B 664 2000 SHLF SHLF

#14 X ½ PHIL PAN T/S TYPE “B” ZINC

/OT 6405OAX 652 1255 SHLF SHLF

10-24 NYL INSERT MACHINE SCR LOCKNUT YELLOW ZC

25C50HCS8Z 615 0 SHLF SHLF Warning: Status 1 Tag

1/4-20 X ½ HEX CAP SCREW GR 8 Z/P

End of Report

Whse No: 01

Records Processed: 13

Update file

Items With Warning Messages Will Be Updated

Invalid New Location

The location entered as the new location is not in the Location Master

File (TAG/SLM). Add the location to the Location master File. Update

the location using either the Tag Maintenance program (TAG/MAI) or

the Assign Tag Locations program (TAG/SATL).

Invalid Tag Number

The Tag Record is not in the Tag Master File. Determine the correct Tag

Record and update the location using either the Tag Maintenance

program (TAG/MAI) or the Assign Tag Locations program (TAG/ATL).

Item Frozen by Physical Inventory

One or more Count Records exist for this item. The location on the Tag

Record cannot be updated until the Count Records have been processed

or deleted (PHY).

New Location Frozen by Physical Inventory

The new location was used to create Count Records and has been flagged

as frozen in the location Master File (TAG/SLM). The location on the

Tag Record cannot be updated until the Count Records have been

processed or deleted (and the location is not longer flagged as frozen).

Old Location Frozen by Physical Inventory

The old location was used to create Count Records and has been flagged

as frozen in the Location Master File (TAG/SLM). The location on the

Tag Record cannot be updated until the Count Records have been

processed or deleted (and the location is no longer flagged as frozen).

FPD/318-03 3-33


PHY Files

To process Physical Inventory (phy) files, follow these steps.

1. From any FASPAC menu, type TRAK/TKKR and press Return.


2. Type PHY or ALL (to list all files) and press Return.



column. In this example, we entered 1 for PHY records.

3-34 FPD/318-03

OPERATION





FPD/318-03 3-35


The Convert Scanned Physical Inventory program immediately runs.

The program automatically uses option 2 for Check & Create. It checks

to see if Item Stock Location records are frozen, and if so, creates

Physical Inventory records.

When the program is finished, this screen is closed and the FASPAC menu is

displayed.

PHY Report

When the PHY process is finished, a report is printed that lists the following for

each count record:

• Type Code (FT=FASPAC Tag Mode, FL = FASPAC Lot Mode)

• Warehouse number

• Tag or Log number

• Location

• Count Quantity

• Initials of person count entered by


• Current quantity on hand (only for Type Code FT records.)

3-36 FPD/318-03

OPERATION

Error Messages

Below are error messages that may be printed on the report.

Note: If an error occurs for a count, you can manually enter that count in one of

the Count Entry programs after you have corrected the error.

Invalid Location

The location entered is not in the Location Master File (TAG/SLM). Add

the location to the Location master File. Update the location using either

the Tag Maintenance program (TAG/MAI) or the Assign Tag Locations

program (TAG/SATL).

Invalid Tag No

The Tag Record number entered for this count record is not valid

Invalid Warehouse

The warehouse number entered for this count record is not a valid

warehouse number

FPD/318-03 3-37



RUN ID: CSPHY CONVERT SCANNED PHYSICAL INVENTORY 08/14/99

RUN BY: WPD 11:55:33 08/14/99

TY WH TAG/LOT NO LOCATION QTY BY MESSAGE ITEM

=================================================================================================================================

=

FT 01 672 SHELF 22500 BWH 10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC

FT 01 669 F076 15000 BWH 10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC

FT 01 241 F076 100 BWH INVALID TAG NUMBER

FT 01 795 F076 400 BWH INVALID LOCATION




FT 99 772 F076 9400 BWH INVALID WAREHOUSE

Lines with errors have not been updated

Item Not Frozen

The item associated with the Tag Record or FASPAC lot number entered

is not frozen and, therefore, not available to be included in the Physical

Inventory process.

No Available Tag

The count record was entered while in Lot Mode. Neither a Status 2 nor

a Status 3 Tag Record could be found with the location entered.

REF > 99999

More than 99,999 count entries exist. A maximum of 99,999 count

entries can be updated to the Count Records at one time.

Tag Status = 1

This count entry was made while in Tag Mode and a Status 1 Tag Record

was used. Counts can be entered only for Status 2 Tag Records.

3-38 FPD/318-03

OPERATION

ALL Files

You can process all files (cso, atl, and phy) at the same time by entering A for All

in the Selection screen.

The TKKR program will select all files and then run the Convert Scanned

Orders, Convert Scanned Assigned Tag Locations, and Convert Scanned

Physical Inventory programs one after the other.

You will be prompted for data entry when necessary, and the reports will be

printed for each program.

FPD/318-03 3-39


Change the Modem Number

Use Modify Trakker Modem Number (UTIL/TRAK/TKRM) to change the

modem number in the INI files.

1. From any FASPAC menu, enter TKRM.

The following screen is displayed.

2. Type the new modem number and press Enter.

The change is saved and the program is closed.

3. To exit the program without changing the number, press CMD or SKIP.

Now load the new INI files to the TRAKKER following the instructions on

page 2-16.

3-40 FPD/318-03

OPERATION

Check the Battery Power

If the main battery pack charge is low, you should recharge it as soon as possible.

If you see the Battery icon or hear a beep every 15 seconds, the power is almost

exhausted. Use the following table to find out which battery is low or discharged.

WARNING WHAT IT MEANS WHAT YOU DO

The Battery icon turns onand stays on, and theterminal beeps every 15seconds.

The main battery pack islow; there may be 5 to 45minutes of power left.

Press q to turn the terminal off.

Either swap main battery packs, or place theTRAKKER in the dock to recharge the battery.

The main battery recharges in about one hour.

The Battery icon blinks. The backup battery is low. Press q to turn the terminal off.

Either swap main battery packs, or place theTRAKKER in the dock to recharge the battery.

The main battery pack will recharge the backupbattery.

If the backup battery is not recharged, replacethe main battery pack with the spare batterypack. Place the terminal in the dock again.

The backup battery recharges in about 18 hours.

The Battery icon blinksand the terminal beepsevery 15 seconds.

Both the main battery packand the backup battery arelow.

Immediately press q to turn the terminal off.

Replace the main battery pack with the sparebattery pack.

Place the terminal in the dock.

The main battery pack will recharge the backupbattery.

The backup battery recharges in about 18 hours.

Note: If the Battery icon blinks after both batteries have been charged, call

Faspac Technical Support.

FPD/318-03 3-41

CHECK THE BATTERY POWER

Recharging

To recharge the main battery, press q to turn off the TRAKKER and place it in

the communications dock, or place a battery in the battery charger.

Make sure the power indicator light on the dock turns green. If it is amber, the

TRAKKER is not seated properly. Remove the terminal and place it in the dock

again.

Because the battery charge typically lasts for one work day, you can leave the

TRAKKER in the dock overnight after you upload the data.

The main battery pack recharges the backup battery when necessary.

Note: Remember to turn the terminal off when recharging the batteries, or they

will not be charged.

Tips

Here are some tips to help you manage your terminal’s battery power while you

work.

• Keep the spare main battery pack charged and on hand so you can operate

the terminal with minimal interruption.

• Always keep a charged or partially charged main battery back in the

terminal. Without one, the backup battery will lose power and you will

lose any data.

• If you are not using the terminal for five minutes or longer, press q to

turn off the terminal.

3-42 FPD/318-03

OPERATION

Change the Main Battery Pack

This section describes the procedures for removing and installing the main

battery pack.

Remove the main battery pack:

1. Press q to turn off the terminal.

2. Lift the hand strap’s T-bar out of the T-bar opening on the bottom end of

the terminal, and move the strap out of the way.

3. Open the battery door by pushing down on the battery door latch and

sliding it toward the bottom end of the terminal.

4. Lift the battery door by the top edge and remove it from the terminal.

5. Slide the battery pack toward the bottom of the terminal.

FPD/318-03 3-43

CHANGE THE MAIN BATTERY PACK

6. Tilt the terminal and let the battery pack drop into your hand.

Install a battery pack:

1. Hold the battery pack with the flat side facing down and the arrow at the

top pointing to the top end of the terminal.

3-44 FPD/318-03

OPERATION

2. Place the battery pack in the battery compartment.

3. Hook the slots on the bottom of the battery pack into the slots on the

bottom of the battery compartment.

4. Slide the battery pack toward the top of the terminal until it locks on the

connectors inside the compartment. It must be all the way forward to

close the battery door.

5. Hook the bottom edge of the battery door into the case.

6. Push the door down to close it over the compartment.

7. Push the door latch down and slide it toward the top end of the terminal

to lock the door.

8. Insert the hand strap’s T-bar in the T-bar opening on the bottom end of

the terminal.

Caution: If the battery door does not close properly, do not force it. Remove it,

check that the wires are not in the way and that the main battery pack is correctly

installed, and then try again.

FPD/318-03 3-45

CHANGE THE MAIN BATTERY PACK

Set the Date and Time

Follow these steps to change the date and time on the TRAKKER.

1. From any FASPAC application program screen, scan the Test and

Service Mode bar code.


*..-.**..-.*

To enter this mode manually, press ) y T 2 M.

The TRAKKER Main Menu screen is displayed.

2. Press { to move the cursor to the System Menu option and then press

;. The following screen is displayed.

3. Press { to move the cursor to the Set Date and Time option and then

press ;. The screen displays the current time and date for the

TRAKKER.

3-46 FPD/318-03

OPERATION

To move through the fields without changing them, press {.

a) Enter the new time in military format and include the seconds. You

can enter periods instead of the colons (:). For example, type

14.30.00.

b) Press { to move the cursor to the New date field.

c) Enter the new date in YYYY/MM/DD format. You can enter periods

instead of the slashes (/). For example, type 1999.07.15.

d) Press { to move the cursor to OK and then press ;. The System

Menu is redisplayed.

4. Press d to exit the System Menu and return to the Main Menu.

5. Press d to exit the Main Menu. The OK option will be highlighted.

6. Press ;. The FASPAC application program screen will be redisplayed.

If you want to check the changes, repeat these steps.

FPD/318-03 3-47

SET THE DATE AND TIME

Adjust the Beep Volume

The TRAKKER has five levels of beep volumes, including off. You can adjust

the beep volume by scanning these bar codes. Each time you scan a bar code the

volume is adjusted by one increment.

Raise Beep Volume

*$+BV9**$+BV9*

Lower Beep Volume

*$+BV8**$+BV8*

To adjust the beep volume manually, press ( +. Each time you press these

keys the volume is adjusted louder by one increment, then it turns off, then it

starts over at the quietest level.

3-48 FPD/318-03

OPERATION

Adjust the Screen Display Contrast

The TRAKKER has eight levels of screen contrast. You can adjust the contrast

by scanning the following bar codes. Each time you scan a bar code the contrast

is adjusted by one increment.


*$+DJ8**$+DJ8*


*$+DJ9**$+DJ9*

To adjust the contrast manually, press ) +. Each time you press these keys the

contrast is adjusted darker by one increment. When it reaches the darkest level, it

starts over at the lightest level.

You can also temporarily turn on the back light in dimly-lit environments by

pressing +. It stays on until you press + again, or until a preset time limit is

reached.

Note: The back light uses battery power at a faster rate.

FPD/318-03 3-49

ADJUST THE SCREEN DISPLAY CONTRAST

Check Disk Space

Follow these steps to go the File Manager and check the available disk space on

the TRAKKER.

1. From any FASPAC application program screen, scan the Test and

Service Mode bar code


*..-.**..-.*

To enter this mode manually, press ) y T 2 M.

The TRAKKER Main Menu is displayed.

2. Press { to move the cursor to the System Menu option and then press

;. The following menu is displayed.

3. Press ; on the File Manager option. The following screen is

displayed.

3-50 FPD/318-03

OPERATION

4. Press ; to select the C drive. The screen displays a list of all programs

loaded on the TRAKKER and the disk space information.

5. Press [ and { to move the cursor up and down line by line. When you

reach the last item, the next screen is displayed. The arrow at the bottom

of the screen indicates that more items will be displayed.

xxxxxxxx Bytes Free—This is displayed at the bottom of the list and

varies according to the number and size of the programs loaded, and the

number of records scanned per program.

Caution! Never delete any of the files displayed in the File Manager. Clear the

files during the Transmit process after you have uploaded scanned data to

FASPAC.

To exit the File Manager, press { to move the cursor to CSOMAIN.BIN and

press Enter.

The FasTrak Main Menu is displayed.

FPD/318-03 3-51

CHECK DISK SPACE

3-52 FPD/318-03

OPERATION

4Troubleshooting

This chapter describes problems you may encounter while

operating your TRAKKER terminal, and the solutions.

Typical Problems

“CSP API” is displayed on the TRAKKER screen

Something was scanned or entered that the TRAKKER did not

understand. If you were trying to scan a Run bar code (such as “Run

csomain.bin”), scan the Enable Code 93 and Save Configuration bar

codes, and then rescan the Run bar code.

Enable Code 93

*$+CF1**$+CF1*


*.+1**.+1*

FPD/318-03 4-1

Date and time are displayed on the TRAKKER screen

If you inadvertently go to the TRAKKER operating system (OS) by

pressing 5 from the FASPAC Main Menu, you will see a screen with the

date and time.

To return to the FASPAC Main Menu, scan the following bar codes, in

this order:

Enable Code 93

*$+CF1**$+CF1*


*.+1**.+1*

Date or time is not correct

Follow the instructions for setting the date and time on page 3-46.

INID or T24XX error message is displayed on the TRAKKER screen

To receive files on the TRAKKER, the t24xx.bin, csomain.bin, and

inid.ini files must be present. If these files are not present, they must be

loaded using the FileCopy Utility. Refer to Appendix B for instructions.

“Missing INI file” error message is displayed on the TRAKKER screen

Run the Receive program and select option 4 to download the INI files

from FASPAC. Then download the appropriate BIN file (CSO, CSATL,

or CSPHY).

4-2 FPD/318-03

TROUBLESHOOTING

“Naked 0” is displayed on the TRAKKER screen

Naked 0 refers to a non-acknowledgment.

Check the following items:

• If modems are being used, check that the phone number is correct.

• Check that TKRS or TKRD is running on the host if you are using

direct connect or modem connect.

• If modems are being used, make sure that you entered Y to

modem connect in TKRS or TKRD.


• Check that the correct connector is being used (see Appendix F.)

TRAKKER does not boot

Hardware service is needed. Call the FASPAC Customer Service Line.

“Write Data!!!” is displayed on the TRAKKER screen

The TRAKKER is full. Transmit the data files to the host server. Make

sure that you delete the data files after a successful transmission.

Note: Rescan the last record you scanned after the files have been

transmitted to the host server. It was not written to the file because of this

error.

FPD/318-03 4-3

TYPICAL PROBLEMS

Reboot the TRAKKER

If the terminal does not respond to any keystrokes, you can reset it by scanning

the following bar code:

Reset

*-.**-.*

The TRAKKER will re-initialize and the FASPAC application program will

restart.

If the terminal still does not respond, follow these steps to reboot it:

1. Place the TRAKKER on a flat surface.

2. Press q to turn off the terminal. Continue with the next step even if it

will not turn off.

3. Firmly press and hold ) ; simultaneously, and at the same time

press q. Release all three keys.

Tip: Press the left side of the ; key.

The scanner LED indicators and the terminal will turn off.

4. Press q to turn on the terminal.

The Boot Menu will be displayed. If the Boot Menu does not appear, the

reboot sequence did not work. Repeat steps 2 and 3.

5. From the Boot Menu, press B.

The terminal will reboot and the FASPAC application program will be

displayed.

6. Check the date and time by following the instructions on page 3-46.

Reset them if necessary.

If rebooting the terminal still does not resolve the problem, call the FASPAC

Customer Service Line.

4-4 FPD/318-03

TROUBLESHOOTING

Appendix A

Modem Connect

This appendix describes the procedures for connecting to the FASPAC host

server if you are using modems (modem connect). This configuration is typically

used at remote sites.

Note: It will take longer to download files when you are using modem connect

than when you are using direct connect.

FPD/318-03 A-1

Note: This appendix assumes that you have read Chapter 1, Overview of the

TRAKKER and Chapter 2, Using the TRAKKER for the First Time.

These are the steps for connecting the TRAKKER to your FASPAC host server:

1. Schedule a time with Faspac to set up the connections.

2. Test the connection by downloading the communication program files

(INI files) from FASPAC to the TRAKKER.

Contact the FASPAC Customer Service Line

Call the FASPAC Customer Service Line to schedule a time to perform the

following tasks:

• Determine which FASPAC host server port to use and how to configure it.

You and the FASPAC Customer Service Representative will select a host

server port for use. The Customer Service Representative will create the

host port ID number. You use the ID number to identify the TRAKKER in

upload and download activities. Write it in the space below:

Host port number = ______________________

• Set up the connection to the host server.

• Use the cables and connectors described in Appendix F.

• Test the connection by downloading the communication programs (INI

files) from FASPAC to the TRAKKER.

A-2 FPD/318-03

APPENDIX A

Establish FASPAC to TRAKKER Communications

The FASPAC communication programs (INI files) must now be downloaded to

the TRAKKER. Do this while you are still on the phone with Faspac Technical

Support to test the modem connection.

There are three steps:

1. Run the Download from Host to Trakker (UTIL/TRAK/TKRD) program

on the FASPAC host server.

2. Place the TRAKKER in the dock and run the Receive program.

3. Verify that the modem connection is working properly by downloading

the INI files from FASPAC to the TRAKKER.

Download from Host to Trakker (UTIL/TRAK/TKRD)

Use this program to open the host server port and set up FASPAC to send files to

the TRAKKER.

1. From any FASPAC menu, type TRAK and press Return. The Trakker

Applications menu is displayed.

FPD/318-03 A-3

MODEM CONNECT

2. Type TKRD and press Return. The following screen is displayed.

3. In the Trakker Device Name field, enter the host port number that was

determined when Faspac Technical Support helped set up your port (see

page A-2).

4. In the Is This a Modem Port field, enter Y.

The Kermit communication program starts and displays a screen similar

to the following example. It will vary according to your version of the

Kermit software.

FASPAC is now ready to send files to the TRAKKER. Leave the screen as it is

and run the Receive Menu program on the TRAKKER.

A-4 FPD/318-03

APPENDIX A

Download the INI Files

The INI files must be downloaded to the TRAKKER before the program files

(BIN files). The INI files are necessary for running the transmit programs; they

tell the TRAKKER which program files to receive and where to put them.


2. Make sure the Power Status Light on the dock is green. If the light is


the dock again.

3. The FASPAC Main Menu is displayed.

4. Press 4. The Receive Menu is displayed.

5. From the Receive Menu, press 1 to download all INI files to the

TRAKKER. The following screen is displayed.

FPD/318-03 A-5

MODEM CONNECT

The TRAKKER initializes and the following screen is displayed:

6. Press Y. You are asked if you want to dial the FASPAC host’s modem

phone number (displayed at the bottom of the screen).


number and press ;.


see page 3-40.

If the connection between the TRAKKER and the FASPAC host server

is working properly, the following screen will be displayed when

transmission starts.

The various file names and packet sizes will be displayed.

When transmission is complete, the modem hangs up, the TRAKKER

re-initializes, and the FASPAC Main Menu is displayed.

If transmission was not successful, a “Naked 0” error message will be displayed.

A-6 FPD/318-03

APPENDIX A

Connection Failures

If the there is a connection failure error message, call the FASPAC Customer

Service line and check the following:

• Make sure BOTH modems are configured correctly according to the

following table.

AT COMMAND RESPONSE DESCRIPTION

at ok Verify connection with modem

at&c0 ok Force Carrier Detect High

at&e0 ok V.42 non-error correction mode

at&e3 ok Flow control disabled

at&e12 ok Pacing Disabled

at&e14 ok Data compression disabled

at&s0 ok Force DSR high (on)

at#f0 ok No fallback when on line

at$sb2400 ok Set serial port to 2400 bps

at$mb2400 ok Originate call at 2400 bps

atq0 ( Remote only) ok Enable result codes

atq2 ( Host only) ok Enable no-response answer mode

ats0=1 ok Disables auto answer completely

atx4 ok Extended result codes

at&w0 ok(after 2-3 seconds)

Save configuration to modem

Note: You will not see what you type; this is normal.

• Make sure the port/modem connection is not being used with a 9445

TRAKKER.

• Make sure you used the correct connector (see Appendix F) in the

communications dock.

• Check that TKRD is running on the FASPAC host server.

• Make sure that you entered Y to the Modem Connect prompt in TKRD.


FPD/318-03 A-7

MODEM CONNECT

Close the FASPAC Server Port

After you have finished downloading the files to the TRAKKER, press Ctrl-C

on the FASPAC server. This closes Kermit and redisplays the FasTrak menu.

Now refer to Chapter 3, Operation, for information about using the TRAKKER:

running the programs and uploading files from the TRAKKER to FASPAC. Be

sure to enter Y to all prompts for Modem Connect.

A-8 FPD/318-03

APPENDIX A

Appendix B

Install Communications Software

You received two floppy disks that contain the appropriate FasTrak programs

and the TRAKKER Antares FileCopy Utility. These are to be installed on a PC.

There are two steps to this process:

1. Install the files from the disks to the PC.

2. Download the program files from the PC to the TRAKKER.

This procedure sets the TRAKKER unit for basic operation. Specific program

applications for CSO, ATL, and PHY are selected later.

FPD/318-03 B-1

Install the Files on a PC

Follow these instructions to install the files on a PC.

1. Close any other programs running on your PC.

2. Place disk #1 in drive A:.

3. Click Start > Run.

4. In the Run box, type a:install and click OK.

5. When prompted, insert disk #2 and follow the instructions.

6. When prompted again, insert disk #1 and follow the instructions.

7. When finished, store the disks in a safe place.

8. Close the utility program.

The following directories are created during this process:

• c:\tr\bin—The TRAKKER Antares programs and the INI files necessary

for transmitting files.

• c:\tr\filecopy—The TRAKKER Antares FileCopy Utility, which is used

to download the communication program files to the TRAKKER.

• c:\intermec\imt24\filecopy—The executable version of the TRAKKER

Antares FileCopy Utility. You will create an icon (shortcut) on your

Windows desktop for easy access when transmissions are required.

Now you will create a shortcut to the TRAKKER Antares File Copy Utility.

B-2 FPD/318-03

APPENDIX B

Create a Shortcut

Follow these steps to create a FileCopy Utility shortcut on your Windows

desktop.

1. Right-click in a blank area of your desktop.

2. Click New > Shortcut.

3. In the Create Shortcut window, click Browse.

4. Locate the directory intermec/imt24/filecopy on the C drive.

5. Double-click the file t24fcopy.exe. The Create Shortcut window is

displayed.

FPD/318-03 B-3

INSTALL COMMUNICATIONS SOFTWARE

6. Click Next. The Select a Title for the Program window is displayed.

7. You can leave the file name as is or change it to a name such as

FileCopy.

8. Click Finish. The shortcut icon will be created on your desktop.

B-4 FPD/318-03

APPENDIX B

Download Communication Programs to the TRAKKER

Use the FileCopy Utility to download the communications programs

(csomain.bin, t24xx.bin, and inid.ini) to the TRAKKER.

First make sure communications between the PC and the TRAKKER are

properly set up.

Configure the TRAKKER

1. Check the RJ adapters:

• There should be an RJ147-B/F (25 pin) or RJ009-B/F-X (9 pin) on

the PC.

• There should be an RJ009-B/F (9 pin) on the communications

dock.

2. Make sure the cable from the PC to the communications dock is

connected.

3. Press q to turn on the TRAKKER.

4. If the Boot Menu shown below is displayed, press B. The date and time

will be displayed after the terminal boots.

If a TRAKKER menu is displayed, press d until the date and time

appear, as shown below.

FPD/318-03 B-5


5. Scan the following bar codes in this order. Remember, if the scan is

successful, the terminal beeps once and the Scanner LED Indicators turn

green.

9600 Baud

*$+IA6**$+IA6*

No Parity

*$+IB0**$+IB0*

8 Data Bits

*$+II8**$+II8*

1 Stop Bit

*$+IC1**$+IC1*

Enable Handshake (Set to ACK)

*/D/KPG$F**/D/KPG$F*

Enable Code 93

*$+CF1**$+CF1*


*.+1**.+1*

B-6 FPD/318-03

APPENDIX B




the dock again.

Now that you have configured the TRAKKER, check the communication settings

in the software.

Check the Communication Settings in the FileCopyUtility

Follow these steps to check the communications settings:

1. Double-click the FileCopy utility icon you created on your desktop. The

following dialog box is displayed.

FPD/318-03 B-7


2. Click the COM Port Setup tab. The following dialog box is displayed.

The serial port is the communications port on the PC to which the

TRAKKER is connected. It is typically COM1 or COM2.

3. Check the COM port settings as shown in the following chart: they

should be the same as the PC settings. Except for the serial port, the

settings should also be the same on the TRAKKER.

PC FILECOPY UTILITY TRAKKER

SERIAL PORTCOM1 COM1 COM1

COM2 COM2 COM1

BAUD RATE 9600 9600 9600

PARITY TYPE None None None

DATA BITS 8 8 8

STOP BITS 1 1 1

You only need to check and change the settings in the FileCopy Utility

once.

B-8 FPD/318-03

APPENDIX B

4. Click the Serial Communication Setup tab. The following dialog box is

displayed.

5. Check that the Serial Communications Setup Screen has the following

settings. You only need to set them once.

SOM = \x02

EOM #1 = \x03

Commands Via Serial Port = Enabled No TMF

Handshake = Enabled

POLL = Disabled

LRC = Disabled

Now that you have checked the communications settings and made any necessary

corrections, download the communication programs.

FPD/318-03 B-9


Download the Communications Programs

Follow these steps to download the csomain.bin, t24xx.bin, and inid.ini program

files to the TRAKKER.

1. Click the FileCopy tab.

2. In the PC filename and path field, type c:\tr\bin\csomain.bin.

3. In the TRAKKER Antares filename field, type c:csomain.bin.

Note: There are no back slashes (\) in the path on the TRAKKER.

4. Click Download to start the transfer process.

A status window is displayed and the Receive Status Light on the

communications dock will begin flashing green.

5. When the message “File transfer successful” is displayed, click OK.

6. In the PC filename and path field, type c:\tr\bin\t24xx.bin.

7. In the TRAKKER Antares filename field, type c:t24xx.bin.

8. Click Download.

9. Click OK when the message “File transfer successful” is displayed.

10. In the PC filename and path field, type c:\tr\bin\inid.ini.

11. In the TRAKKER Antares filename field, type c:inid.ini.

12. Click Download.

13. Click OK when the message “File transfer successful” is displayed.

14. When finished click Exit.

B-10 FPD/318-03

APPENDIX B

Appendix C

Upgrade the TRAKKER 2400 Series Firmware

You may receive a floppy disk that contains TRAKKER 2400 series firmware

upgrades. These are to be installed on a PC. There are two steps to this process:

1. Install the files from the Firmware disk to the PC.

2. Download the firmware program files from the PC to the TRAKKER.

Caution! Do not install Intermec firmware upgrades unless provided or approved

by Faspac. Untested firmware upgrades could cause your applications to

malfunction.

Install the Files on a PC

Follow these instructions to install the firmware files on a PC.

1. Close any other programs running on your PC.

2. Place the Firmware disk in drive A:.

3. Click Start > Run.

4. In the Run box, type a:install and click OK.

FPD/318-03 C-1

5. Follow the instructions.

6. When finished, store the disk in a safe place.

7. Close the utility program.

The following directory is created during this process:

• c:\TKANTVxxx—The TRAKKER Antares firmware and upgrade/loader

application programs (where xxx is the version number).

Install the Firmware on the TRAKKER

After you connect the TRAKKER to the PC, you can load the firmware.

1. Using Windows Explorer on the PC, change to the c:\TKANTVxxx

directory, where xxx is the version number.

2. Scan the following bar code:


*..-.**..-.*

Or press ) ; T 2 M.

The TRAKKER Main Menu is displayed.

3. Press { to move the cursor to the System Menu option and press ;.

The System Menu screen is displayed.

C-2 FPD/318-03

APPENDIX C

4. Press { to move the cursor to the Upgrade Firmware option and press

;. The Upgrade Firmware screen is displayed.

5. Press ; on OK. The following screen is displayed.

6. Press ] to move the cursor to YES and then press ;. The terminal

reboots and then displays the following screen.

7. Place the TRAKKER in the communications dock. Be sure the Power

Status Light on the dock turns green.

8. On the PC double-click the upgrade file in the c:\TKANTVxxx (where

xxx is the version number).

A menu will display the following options:

Communication ports:

1 - COM1

2 - COM2

3 - COM3

4 - COM4

Select download comm port [ ]:

FPD/318-03 C-3

UPGRADE THE TRAKKER 2400 SERIES FIRMWARE

9. Type the number of the PC’s COM port and press Return. Then select a

download speed from the next menu.

After you select a download speed, the following menu will be

displayed:

Available Applications for TRAKKER Antares 24XX:

1 - Sample Application

2 - 5250 Terminal Emulation Application

3 - 3270 Terminal Emulation Application

4 - VT/ANSI Terminal Emulation Application

5 - Screen Mapping Application

Q - Quit

Select firmware type to download [ ]: Q to Quit

10. Type 1 for the TRAKKER 2420 default application and press Return.

Note: If you are using a TRAKKER 2425, enter 4 for VT/ANSI.

The following menu will be displayed:

Communication Hardware for TRAKKER Antares

(TCP/IP, UDP PLUS)

1 - RF Direct connection

2 - Ethernet card

3 - Other (no radio, no network installed)

Q - Quit

Select type of hardware available for TRAKKER

Antares [ ]: Q to Quit “

11. Type 3 for Other (TRAKKER 2420) and press Return.

Note: If you are using a TRAKKER 2425 in RF mode, enter 1 for RF

Direct connection.

The Loader screen appears and begins downloading the firmware from

the PC to the TRAKKER. The screen displays the following messages:

Firmware Loader Started

Task Loader Started

Flash File System “Initialized”

12. After the firmware is loaded on the TRAKKER, it reboots and displays

the TRAKKER’s date and time.

13. Go to Appendix B and follow the instructions for downloading the

communications programs from FASPAC to the TRAKKER.

14. Go to page 2-9 and reset the date and time.

15. Follow the instructions starting on page 2-12 to download the

applications programs from FASPAC to the TRAKKER.

Note: If this is not the first time you are using the TRAKKER, you do

not have to call Faspac to set up communications to the host server.

C-4 FPD/318-03

APPENDIX C

Troubleshooting

If you have a problem loading the firmware on the terminal, here are some things

to check:

• Make sure the TRAKKER is connected correctly to the host computer or

PC (refer to Appendix F).

• Make sure you have the firmware files from the Firmware disk installed

on your PC.

• Make sure you select the correct COM port during the upgrade process.

• Make sure you have selected the Upgrade Firmware option and the

terminal is at the Loader Waiting screen when you upgrade or load the

firmware.

• If you load the wrong application, load the firmware again and select the

correct application.

Upgrade Notes

The DOS UPGRADE utility provided on disk1 will not work under Windows

NT. If you experience this problem, print the upgrade.bat file and identify the

numbers associated with your menu selections:

Typing UPGRADE 1 5 2 1

will:

use COM1 (1)

at 57600 (4)

to load 5250 (2) Terminal Emulation

and Radio (1) drivers

FPD/318-03 C-5

UPGRADE THE TRAKKER 2400 SERIES FIRMWARE

C-6 FPD/318-03

APPENDIX C

Appendix D

Configure a TRAKKER 2425 to Function as a2420

You can use the TRAKKER 2425 radio frequency terminal as a data collection

device in the same manner as the TRAKKER 2420. However, you must

configure it to emulate a 2420.

To configure a TRAKKER 2425 as a TRAKKER 2420:

1. Load the required INI files (see page 2-16).

2. Load the appropriate FASPAC application programs (see page 2-19).

3. Scan the following bar code to configure the TRAKKER 2425 to

function as a TRAKKER 2420:

4. Scan the following bar code to run the FASPAC Main Menu program:

FPD/318-03 D-1

To convert a TRAKKER 2425 back to 2425 mode:

1. Scan the following bar code to reconfigure the terminal:

2. Scan the following bar code to run the FASPAC RF Main Menu

program:

D-2 FPD/318-03

APPENDIX D

Appendix E

Bar Code Reference

For your convenience, all bar codes used in this manual are repeated here.

TRAKKER Configuration

Default Configuration

*.+0**.+0*

Sets the TRAKKER to the factory defaults.


*..-.**..-.*

Runs the TRAKKER System Menu.

FPD/318-03 E-1


*$+DJ8**$+DJ8*


*$+DJ9**$+DJ9*

Adjusts the contrast (light or dark) of the

characters against the terminal screen. Each

scan lightens or darkens the contrast by one

increment.

Raise Beep Volume

*$+BV9**$+BV9*

Lower Beep Volume

*$+BV8**$+BV8*

Adjusts the TRAKKER’s beep volume. Each

scan adjusts the volume by one increment.

9600 Baud

*$+IA6**$+IA6*

Sets the baud rate in the TRAKKER to 9600.

No Parity

*$+IB0**$+IB0*

Sets the TRAKKER to not use parity for error

checking.

8 Data Bits

*$+II8**$+II8*

Sets the TRAKKER to use 8 data bits when

communicating with a host computer.

E-2 FPD/318-03

APPENDIX E

1 Stop Bit

*$+IC1**$+IC1*

Sets the number of stop bits on the serial port to

1.

Enable Handshake (Set to ACK)

*/D/KPG$F**/D/KPG$F*

Sets the TRAKKER to display a message if

there are any transmission problems.

Enable Code 93

*$+CF1**$+CF1*

Sets up the TRAKKER to read Code 93

symbology.


*.+1**.+1*

Stores any configuration changes, such as

contrast, beep volume, and baud rate.

Reset

*-.**-.*

Re-initializes the TRAKKER and restarts the

FASPAC application program.

FPD/318-03 E-3

BAR CODE REFERENCE

TRAKKER FASPAC Application Programs

Runs the FASPAC Main Menu program.

Runs the Convert Scan Orders menu

program.

Runs the Scan Putaway Menu program.

Runs the Scan Physical Inventory Menu

program.

Configures a TRAKKER 2425 to function

as a TRAKKER 2420.

Runs the FASPAC Main Menu program.

E-4 FPD/318-03

APPENDIX E

For a TRAKKER 2425 that has

been configured to emulate a

TRAKKER 2420, reconfigures it

back to a 2425.

Runs the RF FASPAC Main Menu program

on a TRAKKER 2425.

FPD/318-03 E-5

BAR CODE REFERENCE

E-6 FPD/318-03

APPENDIX E

Appendix F

Cable Connections

FasTrak information must be transferred to the FASPAC host computer. The

transfer requires a connection between the TRAKKER Antares scanner and the

FASPAC host computer. The connection can be accomplished by direct cabling

or by phone line, depending on your operating requirements.

Cables and connectors used with various connection methods are described

below. All connectors are available from Faspac Systems, Inc.

Cabling

Connectors shown below assume cabling is RJ45 (category 5 wired to 568B

standards.

Call the FASPAC Customer Service Line to discuss connector requirements if

you are using a different cabling standard.

Communications Dock

All connections require that the scanner be inserted into a compatible Intermec

Communications Dock.

Use RJ009-B/F at the Communications Dock.

FPD/318-03 F-1

Direct Communications

FOR USE (WITH DTEINTERFACE)

USE (WITH DCEINTERFACE)

9-pin PC Serial Port RJ009-B/F-X RJ009-B/F

25-pin PC Serial Port RJ147-B/F RJ121-B/F

RJ45 Concentrator Port None required

DB25 Concentrator Port RJ147-B/F

Phone Connections

FOR USE

Remote Modem RJ121-B/M

Remote Multiplexor RJ121-B/M

Host Modem RJ147-B/M

Host Multiplexor RJ147-B/M

F-2 FPD/318-03

APPENDIX F

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