fayette county's entrepreneur friendly survey results
Post on 16-Sep-2014
6 views
DESCRIPTION
Survey results from an interview of 61 small business owners in Fayetteville, GATRANSCRIPT
Welcome!
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Steering Committee CompositionSteering Committee Composition
• Fayette County Development AuthorityFayette County Development Authority
• Fayette County Chamber of CommerceFayette County Chamber of Commerce
• Small Business Development CenterSmall Business Development Center
• Clayton State UniversityClayton State University
• Fayette County Board of EducationFayette County Board of Education
• Heritage BankHeritage Bank
• Piedmont Fayette HospitalPiedmont Fayette Hospital
• MainStreet/City of FayettevilleMainStreet/City of Fayetteville
• Local Small Business OwnersLocal Small Business Owners
• Leadership Fayette Co-ChairsLeadership Fayette Co-Chairs
• HR and Business ConsultantsHR and Business Consultants
• Georgia Department of LaborGeorgia Department of Labor
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Fayette EFC TimelineFayette EFC Timeline
• June 2007 CommitmentJune 2007 Commitment
• Initial Steering Committee Meetings – August 2007 Initial Steering Committee Meetings – August 2007
• Leadership Fayette Survey Process Training – October 2007Leadership Fayette Survey Process Training – October 2007
• Entrepreneur Surveys – November & December 2007Entrepreneur Surveys – November & December 2007
• Data review and assessment – January 2008Data review and assessment – January 2008
• Review Team Visit – February 2008Review Team Visit – February 2008
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Increased Community AwarenessIncreased Community Awareness• Press ReleasesPress Releases
• Entrepreneur ExtravaganzaEntrepreneur Extravaganza
• BusinessWorks TV ShowBusinessWorks TV Show
• August 2007 – Entrepreneur Friendly Overview & Young August 2007 – Entrepreneur Friendly Overview & Young Entrepreneur spotlightEntrepreneur spotlight
• September 2007 – Business Expo & Entrepreneur ExtravaganzaSeptember 2007 – Business Expo & Entrepreneur Extravaganza
• November 2007 – Small Business of the Year Awards LuncheonNovember 2007 – Small Business of the Year Awards Luncheon
• Conduit Newsletter Articles Conduit Newsletter Articles
• Leadership FayetteLeadership Fayette
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Resources for EntrepreneursResources for Entrepreneurs
• Chamber & Development Authority Web SitesChamber & Development Authority Web Sites
• Small Business Development Center & SBASmall Business Development Center & SBA
• Clayton State UniversityClayton State University
• Peachtree City- What Every Business Owner Needs to Know Peachtree City- What Every Business Owner Needs to Know
• Local Banks, accountants & attorneysLocal Banks, accountants & attorneys
• Chamber Small Business LuncheonsChamber Small Business Luncheons
• Griffin Technical CollegeGriffin Technical College
• Georgia Department of Labor, Georgia Dept of Economic Dev.Georgia Department of Labor, Georgia Dept of Economic Dev.
• Retired Executives in the CommunityRetired Executives in the Community
• Women’s Economic Development Agency; Ga. Micro Enterprise NetworkWomen’s Economic Development Agency; Ga. Micro Enterprise Network
Entrepreneur Survey Results
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
• Interviews– State Req. a minimum
of 50 reviews– Committee Developed
a list of 100+ candidates
– Actually interviewed 61 entrepreneurs
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
0
1020
3040
5060
70
8090
100
Interviews
Min
Goal
Actual
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
43%
57%
Chamber Member
Non-ChamberMember
Chamber Member vs. Non-Chamber MemberChamber Member vs. Non-Chamber Member
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
2%
31%
21%
46%Potential
Existing
Growth
No-Response
Stage of BusinessStage of Business
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
2%3%12%
12%
33%
19%
19%
1950-1959
1960-1969
1970-1979
1980-1989
1990-1999
2000-2005
2006-Present
1. What year did your company start?1. What year did your company start?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
8% 3%
2%
30%
24%
15%
13%
5%
Tech.
Cust. Service
Mech.
Acct./ Fin.
Bus. Mgmt.
Sales & Mkt
HR
Other
2. What skills do you wish you had when you started the business?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
73%
20%
7%
Started
Bought
Inherited
3. How did you come to own the business?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
63%6%
9%
6%
3%3%
5% 3%2%Personal Savings
Mortgage
Family
Local Bank
SBA Loan
Credit Card
Investors
Other
No Response
4. How did you finance the startup?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Fu
ll T
ime
Par
t T
ime
Sea
son
al /
Tem
p
621
10.35
314
5.2
178
2.960
100
200
300
400
500
600
700
Total
Average
5. Number of Employees
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
8%
7%
10%
21%
2%
2%3%
8%
12%
2%
5%
8%
2%10%
Construction
Manufacturing
Wholesale Trade
Retail Trade
Trans. & WH
Information
Fin. & Insurance
RE/ Rental/ Leasing
Pro. Sci. & Tech.
Ed & Training
Health
Art, Ent., & Rec.
Accom. & Food
Other
6. What is your company’s PRIMARY product or service?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
0%0%15%
4%
9%
12%
2%
1%6%6%
14%
0%
6%
1%
8%
1%
6%8%
Ag/For/Fish/Hunt
Mining
Construction
Manufacturing
Wholesale Trade
Retail Trade
Trans. & WH
Information
Fin. & Insurance
RE/ Rental/ Leasing
Pro. Sci. & Tech.
Mangement Company
Admin. & Waste Srvs.
Ed & Training
Health
Art, Ent., & Rec.
Accom. & Food
Other
Fayette’s Actual Industry Breakdown
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
7. What are the three most lacking skills in the workforce?
#1 – Solid Work Ethic (13), Computer Technology (12), Sales & Mkt (10)#1 – Solid Work Ethic (13), Computer Technology (12), Sales & Mkt (10)
#2 – Customer Service (12), Sales & Mkt (7), Creative Thinking (5), #2 – Customer Service (12), Sales & Mkt (7), Creative Thinking (5), Electrical/Mechanical (5) Electrical/Mechanical (5)
#3 – Creative Thinking (11), Interpersonal Skills (7), Customer Service (6)#3 – Creative Thinking (11), Interpersonal Skills (7), Customer Service (6)
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Em
ail
E-C
om
me
rce
Inte
rne
t
We
bs
ite
Oth
er
57
2
21
16
53
3
54
1 30
10
20
30
40
50
60
Yes
No
8. What technology do you use to conduct business?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
52%
36%
12%
Needs Improvement
Adequate
Excellent
9. How would you describe your company’s marketing & sales effort?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
25%
40%
35%
Needs Improvement
Adequate
Excellent
10. How would you describe your company’s administrative & financial management?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
31%
26%
15%
23%
5%
County
Regional
State
National
International
11. Where do most of your sales come from?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
35%
65%
Yes
No
12. Do you currently sell your products to the state of Georgia?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
22%
78%
Yes
No
13. Do you export your product or service?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Add a product
70%
30%
Yes
No
Sell to a new Market
69%
31%
Yes
No
Add new Employees
88%
12%
Yes
No
14. Is your business planning to…
Research New Markets
71%
29%
Yes
No
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Expand Advertising and Promotions
84%
16%
Yes
No
Invest in New Equipment
75%
25%
Yes
No
Expand Current Facilities
54%46% Yes
No
14. Is your business planning to…
Redesign Current Facilities
35%
65%
Yes
No
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Seek Additional Financial Capital
32%
68%
Yes
No
Seek Professional or Technical Advice
62%
38%
Yes
No
Relocate Business
36%
64%
Yes
No
14. Is your business planning to…
Sell Business
11%
89%
Yes
No
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
Close Business
0%
100%
Yes
No
Merge Busienss
6%
94%
Yes
No
14. Is your business planning to…
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
34%
17%9%
4%
9%
10%
3%
13%1%
Sales
Costs
Access to Capital
Collections
Competition
Skilled Workers
Access to Market
Other
No Response
15. What is the single biggest obstacle to the future success of your business?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
19%21%
25%
35%
Suppliers
Retail/Commercial
No Response
Other
16. What type of business, if located nearby, would increase your sales or make it less expensive for you to operate?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
2%
22%
42%
3% 11%5%
0%
0%
10%
5%
SBDC
Bank
Accountant
Lawyer
Chamber
Local College
SCORE
GDEcD
Other
No Response
17. Which service provider has been most helpful?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
18. What programs or services would you be willing to attend or find out more about?
Workshops, Educational Workshops, Seminars on editorial writing skills, Workshops, Educational Workshops, Seminars on editorial writing skills, Computer based workshops, Chamber activities, financial workshops, Computer based workshops, Chamber activities, financial workshops, mentoring classes, business management, technical training, community mentoring classes, business management, technical training, community Events, HR & Technology, Financial administration, tax laws, management & Events, HR & Technology, Financial administration, tax laws, management & HR, Labor training, educational seminars, sales and marketing, networking HR, Labor training, educational seminars, sales and marketing, networking opportunities, mentoring classes, small business management, business opportunities, mentoring classes, small business management, business owners/managers roundtable, basic accounting, marketing seminars, growth owners/managers roundtable, basic accounting, marketing seminars, growth management, sales classes…management, sales classes…
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
3%
21%
28%
18%28%
2%
Very Risk Tolenant
Risk Tolerant
Conservative
Very Conservative
Don’t Know
No Response
19. Rate the overall local banking environment for startups and small businesses.
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
38%
46%
9%
5%
2%
Excellent
Good
Fair
Poor
No Response
20. Rate the community as a location to start and operate a business.
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
21. What Trends have you noticed within your community that support entrepreneurs?
Increase of credit/debit cards, government support, more active business Increase of credit/debit cards, government support, more active business promotion activities, traffic, chamber support, more affluent residents, more promotion activities, traffic, chamber support, more affluent residents, more banks, growth, local desire to do business within the community, college banks, growth, local desire to do business within the community, college within the community, tax laws, more office space, good schools, this within the community, tax laws, more office space, good schools, this questionnaire…questionnaire…
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
29%
41%
7%
17%
3%
3%
Financing
Skilled Employees
Building Space
Local or state regs /Licensing
Other
No Response
22. What is the biggest challenge for entrepreneurs in this community?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
50%
31%
17%
2%
Friendly
Adequate
Unfriendly
N/A
23. Please rate the “business friendliness” of your business license and permit process.
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
7%
28%
40%
7%
7%
2%
2%
0%
5%
2%
SBDC
Bank
Chamber
Mentor
Another Business
SCORE
CVB/Tourism
GDEcD
Other
No Response
24. If someone from the community came to you interested in starting a business locally, what organization would you refer them to?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
15%
17%
8%
24%
17% 2%
2%
8%
5%
2%
"Buy Local"
Pro. Dev.
HR Assistance
Access to Capital
Marketing Help
Legal Help
Trade/Export Help
Supplier/ New BusinessRecruitment
Other
No Response
25. What would be the most valuable support your community could offer a new business?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
87%
13%Yes
No
26. Would you be willing to help other entrepreneurs through a community led effort to encourage and support entrepreneurship?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
19%
52%
15%
7%
7%
Accomodations
Restaurants
Attractions
No Response
Other
27. What type of travel/tourism business would you like most to see locate in your community?
FayetteFayette Entrepreneur Friendly CommunityEntrepreneur Friendly Community
35%
60%
5%
Yes
No
No Response
28. Do you have a Convention and Visitors Bureau or Tourism Office?