Features and Advantages of

VoIP (Voice Over IP)

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Who We Are & What We Offer

GenXSolutions provides IT & telecommunications for business in and around London. We offer reliable, and cost effective solutions and specialize in Voice over IP (VoIP), Data communications, Broadband and CCTV systems.

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What is VoIP

Transmission of VOICE on IP network.

Internet

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Some Feature of GenX VoIP System

• Call Queuing• Multi Hunt Group• Single Click Call Forwarding• IVR (Interactive voice response)• Branch Link• Conference Calls• Customize Voice prompt and Music on Hold for different departments• Compatible with PSTN/ Traditional BT system• Call Recording (Optional)• Lots of VoIP phone choices including cordless phones, softphones, mobile apps.

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Our Affiliation

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Number Hosting Provider

Magrathea is the UK's premier supplier of carrier services and managed solutions in all areas of the telecommunications world.

First established in 1995 the company has seen the industry grow and change and this experience is a key part of the first class service that we deliver to you and your customers.

Magrathea is a member of several industry organisations including Linx, ITSPA and RIPE as well as many industry working groups ensuring that they are best placed to advise and deliver key services.

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Why Should you move from traditional Phone System Like BT to GenX-VoIP

Line Rental Maximum £5.00 per extension Minimum £17.00 per line

No. of Lines Unlimited (make or receive as many call as you like) no more busy tone.

Single

Contract Period 3 months 24 months

Number/ DDI Keep your number wherever you move

Number will be change if you move outside exchange area

Call Charges 01, 02, 03 => 1.2pMobile => 3p – 8pInternational 40% reduced

01, 02, 03 => 4 pMobile => 9p

Geo/ Non- geo Number As many number as your required with any area

Single Number

Basic Feature (call waiting, diversion, conference)

All included FREEChargeable with standard line, Otherwise included with higher line rental

Support Online, max 5min Hold time, Very long hold time even for minor issue

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Why Should you move from traditional Phone System Like BT to GenX-VoIP

Call Recording Available but optional Not available

Call Centre Feature (Queues, IVR, Hunt Group, Custom Music)

All Included FREE Not Included

Multiple Companies Number

Inbound Number can prompt Company name for which number was dialled

Not Available

Expansion Anytime you can get additional extensions or number with one off installation charge of £85+VAT.

New installation required with minimum £120 installation cost.

Remote Offices(national/ international)

Branch to branch office linkage, free call to each other. Remote offices can also receive and send calls.

Not available

Call Logs Online CDR logs with many options of graphical reports

Not available

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5 Common Business Phone Buying Mistakes

Big Mistake #1: Choosing a system that won’t grow with you.

Big Mistake #2: Not considering your mobility needs.

Big Mistake #3: Making a decision solely based on price.

Big Mistake #4: Not inquiring about service and support.

Big Mistake #5: Forgetting about advanced features.

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Recommended VoIP Phones

Aastra 6730i• Featuring a 3 line LCD display.• Supports up to 6 lines with call appearances

Aastra 6731i• Featuring a 3 line LCD display.• Supports up to 6 lines with call appearances• POE Supportive

Aastra 6753i:support for up to 9 calls simultaneously. Part of the Aastra family of IP telephones, the 6753i is ideally suited for light to regular telephone requirements.

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Recommended VoIP PhonesAastra 6755iCarrier-grade advanced level expandable IP telephone. With a sleek and elegant design, 144 x 75 pixel backlit LCD display and 6 dynamic context-sensitive soft keys. Support for up to 9 calls simultaneously.

Aastra 6757iSleek and elegant design, large 144 x 128 pixel graphical backlit LCD display and 6 dynamic context-sensitive softkeys. Support for up to 9 calls simultaneously. Expandable key module

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Recommended VoIP PhonesGigaset DX800A:• Multiline desktop phone: fixed, IP and ISDN line• Large TFT colour display and exceptional HD sound• Up to 4 parallel calls and multiple handsets - up to 6• Three answering machines – ideal for SOHOs• Large Address book for up to 1.000 vCards• Six additional handset can connect with DX800A

Gigaset N300 IP Dect base:Hybrid DECT IP base station for landline and VoIP callsMulti-line for up to 6 handsets and 3 parallel callsHD sound on VoIP calls1Compatible with multiple Gigaset handsetsExpandable up to 6 VoIP accounts / numbersFree calls between Gigaset VoIP phones via Gigaset.net1Email reader, Search in net directories and Yellow Pages1

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Address:Second floor,27 Gloucester Place, London, W1U 8HU

Tel: 020 8099 5813E-mail: info@genxsolutions.co.uk Web:www.genxsolutions.co.uk Thank you !