features of the restaurant business

8/12/2019 Features of the Restaurant Business.

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Features of a

Restaurant Business

CHAPTER 1

Lesson 2


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Restaurant Business

Objectives

By the end of todays session you will be able to identify7 Features of the Restaurant Business

1.

The Concept2. Different Styles of Service

3. The Theme

4. The Design

5. The Menu

6. The Location

7. The Name


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Features of a Restaurant Business

1. The Concept

The first thing a restaurant owner needs to decide whenopening a restaurant is the Concept what type ofrestaurant do they want?

What are the different concepts we discussed in Lesson 1.

Fast Food

Fast Casual Dining

Cafes Pubs

Casual Dining

Buffet

Fine Dining


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ACTIVITY 1

In groups of 3 list 3 different types of foods foreach of the following Restaurant Concepts

1) Fast Food

2) Fast Casual Dining

3) Casual Dining4) Buffet

5) Fine Dining


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Examples of Different Foods for

Different Concepts

Fast Food

1) Burgers 2) Pizza 3) Fried Chicken

Fast Casual Dining

1) Japanese 2) Chinese 3) Indian Casual Dining

1) Steak 2) Mexican 3) Indian

Buffet1) Seafood 2) Indian 3) Asian

Fine Dining

1) French 2) Seafood 3) Steak


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2. Features of Service

Different Restaurant Concepts

with same Food ConceptFor E

xample

Japanese

Indian

Casual Fast Food

Casual Fast Food

Casual Dining

Casual Dining

Buffet

Buffet

Fine Dining

Fine Dining


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FAST CASUAL DINING

Counter Service, No Table service

Usually provide customer with plastic cutlery andpaper plates

The quality of food and prices higher than FastFood Restaurants but cheaper than Casual Dining


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CAFES

Counter Service and Casual Table Service.(Counter Service to place your order and

waiters will serve food and drink to the

table)

Casual Atmosphere

Hot drinks are the main selling items e.g. Coffee and Teas

Cafes provide a limited selection of Cold & Hot Foods,Sandwiches and Pastries


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PUBS & BARS

Counter Service

Casual Atmosphere

Primarily serve Drinks mostly Beers, Secondary

is Food which is simple foods such as burgers,

fish and chips, steak and chips.


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CASUAL DINING

Provides table service in a casual atmosphere

Provide Food and Drinks Menus

Prices are moderate- more than Fast Casual Dining

but less than Fine Dining Restaurants

Popular for Family and Friends to

enjoy a good meal together


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BUFFET DINING

Self Service

Drinks Menu and Drink Service Provided

Waiters Clear Plates and Clean Table

Prices are moderate- more than Fast Casual Dining

but less than Fine Dining Restaurants


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FINE DINING

Provide Full Service

Well Trained Staff (Professional)

Provide good quality foods and wines

Prices are on the high end


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ACTIVITY 2

Working in Pairs refer to Activity 2 provided on

handouts and mark orX for the style ofservice provided for each Restaurant Concept


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SERVICECounterService

TableService

SelfService

CasualAtmosphere

FoodMenu

DrinksMenu

FAST FOOD X X X X

FAST CASUAL X X X X

CAF X

PUB or BAR X

CASUAL DININGX

X

BUFFET X X

FINE DINING X X X


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4. Restaurant Features

The Design

The Design should complement the Concept & Theme

For example

An Italian Casual Restaurant should give the feeling youare in an Italian Restaurant.

An Irish Pub should feel and look like its an Irish Pub A Fine Dining Restaurant should have fine chinaware,

glassware, silver cutlery and usually white table cloths

F F d


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Fast Food

Design

When Designing a Fast Food Restaurant it should include:

A Counter A Kitchen behind the Counter

Tables and Chairs for maximum number of customers

Bathrooms


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Fast Causal Restaurant

Design

When Designing a Fast Food Casual Restaurant it

should include:

A Counter with a display of food for Fast Service

A Kitchen behind the Counter

Tables and Chairs for maximum number of customers


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Caf Design

There are many designs of Cafes but generally they should include; A Service Counter

A display of foods such as Pastries

Tables and Chairs

Coffee Counter

Bathrooms


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Casual Dining Restaurants

Designs

A Bar

Decorations based on the Theme e.g. Mexican,

Indian, Italian

Tables set up for Couples, Small Groups and LargeGroups

Bathrooms


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Buffet Designs

When Designing a Buffet Restaurant it should include:

A Reception Area with Reception Desk

A Bar

Food Stations e.g. Soup, Salads, Meat, Asian, Western, Desserts Space, So that there is no traffic jam when people are selecting

their foods

Tables set up for Couples, Small Groups and Large Groups

Decorations to suit the Theme e.g. Chinese, Christmas

Bathrooms


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Fine Dining

Designs

When Designing a Fine Dining Restaurant it should include:

A Reception Area with Reception Desk Fine Chinaware, Glassware and Silverware (Cutleries)

Wine Display

Very good quality Chairs and Tables

Impressionable Bathrooms


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The Menu

A good menu should reflect the Concept, Theme

& Design

Example

Thai Food

Casual Restaurant


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ACTIVITY 3

Refer to Activity 3 on your handouts and circle thecorrect answers for the 3 questions about the menu

shown below.


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The Location

The Location is very important it can make or break a Restaurant.The location should be;

Easy to Find and Access

Parking Safe

Attractive

7 R t t F t


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The Name

A good restaurant name is easy to remember!Restaurants names can be decided on either

LocationExample SydneyCaf Sydney

Theme

Example Decor is RedRed Sky

MenuExample ChineseChopsticks

Personal Meaning

Example Your Mothers NameMays Kitchen


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What are the 7 Restaurant Features

we have discussed today?

TheConcept

Different Styles

of Service

The Theme

The Menu

The Design

The Location

The Name


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Activity 5- Speaking

Imagine you had $100,000 to start your own Restaurant.What type of Restaurant would you open?

What would be your.

Concept __________________________ Theme ___________________________

Menu (Cuisine) ____________________

Location _________________________

Name ___________________________

Present your answers to the class using the English sentence

structure provided in Activity 5.


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ACTIVITY 6- English Grammar

Present Continuous Tense

Simple Past Tense

Simple Future Tense

Complete the 3 English Grammar exercises by

using the guide provided for you.


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The End..

Have a Lovely Day andRemember to always Smile

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