Employers Resource Association

Cincinnati: 1200 Edison Drive

Cincinnati, OH 45216-2276

Phone: 513.679.4120 | Fax: 513.679.4139

Columbus: 300 East Broad Street, Suite 550

Columbus, OH 43215-3774

Phone: 614.538.9410 | Fax: 614.538.9420

Toll free: 888.237.9554 www.hrxperts.org

February 2 0 1 2

Inside this issue:

1 Congratulations

2 From the President

3 Survey Update

4 Proposed Amendments

5 Employment Law Update

7 Competitive Workplace

8 New Members

9 Member Highlights

10 Safety Spotlight

Special points

11 ERA Special Events

In the interest of promoting a

healthy workforce, The Busi-

ness Courier is giving out an

award for the Healthiest Work-

place in Greater Cincinnati.

The nominees for this award

have all gone above and be-

yond to provide health and

wellness programs for their

employees. The award will be

presented on April 26, and

more information can be found

here. Please join us in con-

gratulating the following ERA

members who have been

nominated for this prestigious

award:

• Directions Research, Inc.

• Gallatin Steel

• General Cable

• Horan

• Construction Software

• KLH Engineers

• Messier-Bugatti

• Pep

• Standard Textile

• Total Quality Logistics

• TriHealth

• USI Midwest

Congratulations! The Business Courier and the

Regional Chapter of the

Green Building Council re-

cently announced finalists for

the 2012 Green Business

Awards. This award honors

the people, companies, and

organizations that are dem-

onstrating leadership in sus-

tainable practices at a variety

of facilities and projects. The

award will be given on March

20 at a special celebration.

Please join us in congratulat-

ing the following member

companies who have been

nominated:

• Formica

• Rumpke

• TriHealth

From the President

PLEASE

ATTEND

MEMBER

ORIENTATION

PAGE 2 February 2012 ©ERA

Jennifer Graft, SPHR

Please join us on Thursday, March 1 in our Columbus office for an opportunity to learn more about ERA and what we can do for your

organization. All of our members are invited to come in to the office where you’ll be able to:

• Review ERA Member benefits

and services;

• Meet our Board Members;

• Meet the ERA team and learn

about the range of expertise and services the team has to offer;

• Learn about the services and

member discounts provided by some of our Partnered Sevices.

• Get a FREE lunch!

Every time we run an orientation

program, I here the same com-ment from at least one member: ―I didn’t know ERA did that!‖

Make sure you’re maximizing your membership investment by learn-ing about all of the different ways

we can assist your organization! You can register to attend by call-ing our Columbus office at 614-538-9410 or click here. It’s always a pleasure to get to meet new and current members,

and I’m looking forward to learning about your business, and what brings you to ERA. I hope that you will find the event useful, and are able to take away some informa-tion that will be beneficial to your

business, and will help keep you current, compliant, and compe-tent. For those of you who are unable to attend, feel free to stop in and learn more about our office, our

staff, and services.

There’s always a way to keep up on what kinds of courses we’re offering, the surveys that are currently open, and when roundtables meet.

Here are a few things you may want to make sure that you’re accessing so that you can get the most return for your membership investment.

ERA Update

This is a short e-mail that goes out once a week. It contains information on what classes we’re running, special events, and the surveys currently open for participation. Please make

sure you have bhelton@hrxperts.org and plandesman@hrxperts.org to your e-mail ―safe‖ list so that our messages don’t get blocked! Website

Your one stop for all of our services!

You can download a copy of our train-ing catalog, access survey reports, participate in upcoming surveys, see all of our upcoming events, sign up for

a roundtable, and much more. All of our members are assigned a login and password when they join. If you don’t know yours, please contact us. Remember, no matter what your HR-

related question may be, help is al-ways a phone call or a click away. Please don’t hesitate to contact us.

Survey Update

PAGE 3 February 2012 ©ERA

Here are the current survey deadlines:

Production, Maintenance, And Service Survey is extended to: Monday, March 5

Professional And Supervisory Questionnaire will Be mailed: Monday, March 5 The 2011 Turnover/ Layoff Survey will

be sent on: Friday, March 16

The deadline for the 2012 Produc-

tion, Maintenance, and Service Per-

sonnel Survey has been extended

until Monday, March 5. This survey

covers 101 positions in fields such

as:

Machine Operations

Quality Control/Inspection

Maintenance

Assembly

Service/Distribution

Construction

Medical

Even if you aren’t a manufacturing

company, please take a look at the

jobs in the survey. There are a

number of positions, such as jani-

tors, security guards, and van driv-

ers that are common to many com-

panies. Even if you only have one

position to report, you’ll still get a

copy of the completed survey.

Also look for the 2012 Professional

and Supervisory Survey, which is

coming out on Monday, March 5.

We’ve added a few new positions

this year, so please take a look and

see if this survey applies to your or-

ganization.

The 2011-2012 National Sales

Survey is now available!

The new National Sales Survey fea-

tures data from 798 employers and

over 9,700 employees in 21 sales,

support, and customer service posi-

tions. Data is broken down into a

variety of salary, commission, and

bonus structures for each position.

All participants should have received

their copies of the survey, and it is

also available for purchase. Please

contact the survey department if you

are interested.

Please contact the Survey Depart-

ment at 513-679-4120, toll free at

888-237-9554, or e-mail Doug Mat-

thews at dmat-

thews@hrxperts.org if you have any

questions about our survey processes

or need assistance with completing

your survey questionnaires.

Proposed Amendments to the Family and Medical Leave Act

PAGE 4 February 2012 ©ERA

On January 30, 2012, the Department of

Labor announced a notice of proposed

rulemaking (NPRM) for new statutory

amendments to the Family and Medical

Leave Act (FMLA) expanding the military

leave provisions and providing special

provisions for airline flight crew mem-

bers.

Highlights of the proposed rule include:

• Extending military caregiver leave to

eligible family members of recent

veterans (for up to five years after

leaving the military) with a serious

injury or illness incurred in the line

of duty

• Implementing a flexible, three-part

definition for serious injury or illness

of a veteran

• Extending military caregiver leave to

cover serious injuries or illnesses for

both current service members and

veterans that result from the aggra-

vation during military service of a

preexisting condition

• Extending qualifying exigency leave

to eligible employees with covered

family members serving in the Regu-

lar Armed Forces - currently it only

covers National Guard and reservists

• Including a foreign deployment re-

quirement for qualifying exi gency

leave for the deployment of all ser-

vicemembers (National Guard, Re-

serves, Regular Armed Forces)

• Adding special hours of service eligi-

bility requirement for airline flight

crew employees

• Adding specific provisions for

calculating the amount of FMLA

leave used by airline flight crew

employees.

The NPRM has not been published

in the Federal Register yet, so there

is no set deadline to submit com-

ments. For additional information

on the proposed amendments to

the FMLA, the DOL has created a

web page for the NPRM. ERA will

provide an update when the NPRM

is actually published in the Federal

Register.

PAGE 5 February 2012 ©ERA

Cincinnati—Employment Law Update and Review

This valuable day with the legal

experts provides tremendous in-

sight into the latest laws, rulings,

and practical interpretations to

allow the executive or HR profes-

sional to perform a difficult job

confidently, avoid expensive liti-

gation, and keep personal knowl-

edge up-to-date.

8:00 am - 8:30 am

Continental Breakfast

8:30 am - 9:30 am FMLA –

The Thrill of Victory and the Ag-

ony of Defeat

• David H. Peck, Taft Stettinius

& Hollister LLP

9:30 am - 10:30 am. Current

Issues Under FLSA: The Rise of

Wage and Hour Claims

• Michael S. Glassman,

Dinsmore & Shohl LLP

10:30 am - 10:45 am Break

10:45 am - 11:45 am Re-

sponding to and Avoiding Re-

taliation Claims

• Paul D. Dorger, Keating

Muething & Klekamp PLL

11:45 am - 12:30 pm Lunch

12:30 pm - 1:30 pm On The Ho-

rizon - Developing Labor and Em-

ployment Law Issues for 2012

• Katharine C. Weber, Jackson

Lewis LLP

1:30 pm - 2:30 pm The NLRB in

2012 and Beyond: The Impact on

Non-Union and Union Organizing

Employers

• Robert J. Hollingsworth, Cors &

Bassett LLC

2:30 pm- 2:45 pm Break

2:45 pm - 4:30 pm ―Plaintiff At-

torney’s Favorite Fact Patterns:

What Cases Attract Their Interest

and Lighten Your Corporate Wal-

let‖

• Jeffrey S. Shoskin, Frost

Brown Todd LLC;

• Mark J. Byrne, Jacobs Kleinman

Seibel & McNally Co., LPA;

• Martin McHenry, Haverkamp

Rebold & Riehl Co., LPA

Date:

Wednesday

March 7, 2012

Time:

8:00 am Continental Breakfast

8:30 am—4:30 pm

Lunch is included

Location:

TechSolve

6705 Steger Drive

Cincinnati, OH 45237

CEUs: 0.7

CPEs: 7 Management

PHR/SPHR/GPHR

Recertification Creits: 7

*Ohio Super Lawyer

Member Fee: $180.00

*Non-member Fee: $250.00

Member Discount

Register three or more people

at least 14 business days prior

to the program to qualify for a

5% Group Discount

*Pre-payment is required for

non-members.

To register, e-mail

training@hrxperts.org

or call 513-679-4120

CANCELLATION POLICY:

Substitutions may be made at any time prior to the first class session.

No-shows or cancellations in writing within 2 full business days will be

charged.

Columbus—Employment Law Update and Review

PAGE 6 February 2012 ©ERA

Date:

Tuesday

March 13, 2012

Time:

8:00 am Continental Breakfast

8:30 am—4:30 pm

Lunch is included

Location:

ERA Columbus Office

300 East Broad Street

Suite 500

Columbus, OH 43215

CEUs: 0.7

CPEs: 7 Management

PHR/SPHR/GPHR

Recertification Credits: 7

*Ohio Super Lawyer

Member Fee: $180.00

*Non-member Fee: $250.00

Member Discount

Register three or more people

at least 14 business days prior

to the program to qualify for a

5% Group Discount

*Pre-payment is required for

non-members.

To register, e-mail

training@hrxperts.org

or call 614.538.9410

CANCELLATION POLICY:

Substitutions may be made at any time prior to the first class session. No-

shows or cancellations in writing within 2 full business days will be charged.

This valuable day with the legal

experts provides tremendous in-

sight into the latest laws, rulings

and practical interpretations to al-

low the executive or HR profes-

sional to perform a difficult job

confidently, avoid expensive litiga-

tion and keep personal knowledge

up-to-date.

8:00 am - 3:30 am

Continental Breakfast

8:30 am - 9:30 am The 2011 at

the NLRB: A Cornucopia of Disap-

pointment for Employers

• Nelson D. Cary, Vorys, Sater,

Seymour & Pease LLP

9:30 am - 10:30 am Govern-

ment Agencies: You’re Not Para-

noid - They Really ARE Out to Get

You!

• Pamela Krivda, Taft Stettinius

& Hollister LLP

10:30 am - 10:45 am Break

10:45 am - 11:45 am Wages,

Hours, and Overtime: An Explo-

sion of Lawsuits and How to Avoid

Them

• Allen S. Kinzer, Vorys, Sater,

Seymour & Pease LLP

•

11:45 am - 12:30 pm Lunch

12:30 pm - 1:30 pm Religious

Accommodation in the Workplace

• Mark A. Knueve, Vorys, Sater,

Seymour & Pease LLP

1:30 pm - 2:30 pm Drafting

Proper Descriptions to Defeat Dis-

ability Claims Wages, Hours and

Overtime: An Explosion of Law-

suits and How to Avoid Them

• Catherine F. Lacho, Frost

Brown Todd LLC

2:30 pm - 2:45 pm Break

2:45 pm - 4:30 pm

―Communication Breakdown or

Breakthrough? Key Employee Pri-

vacy and Technology Issues in

2012

• William A. Nolan, Barnes &

Thornburg LLP

Maintaining a Competitive, Union-Free Workplace in a New Hostile “Labor Board” Environment

PAGE 7 February 2012 ©ERA

Date:

Monday

March 26, 2012

Time:

8:30 am—12:30 pm

Location:

ERA Columbus Office

Presenters: Attorneys from Frost Brown Todd LLC

Member Fee: $110.00

*Non-member Fee: $155.00

Member Discount

Register three or more people

at least 14 business days prior

to the program to qualify for a

5% Group Discount

*Pre-payment is required for

non-members.

To register, e-mail

training@hrxperts.org

or call 614.538.9410

Why Attend?

In 2012, private sector employers who desire to stay union-free

will face the most hostile labor laws since the 1950s. New “ambush”

union election rules and the union’s right to carve up a workforce for

purposes of organizing employees are some of the challenges employ-

ers may face.

Protect your direct relationship with your employees by register-

ing for this cutting edge program.

How the new rules will affect your company’s response to union

organizing activity.

• ―Ambush‖ union elections.

• ―Micro-Units‖ – The union chooses, so the employer loses.

• The ―Key‖ to staying union-free in this new hostile environment.

Ambush Elections – The Devil is in the details.

• What has changed? What hasn’t?

• The old timetable vs. the ―ambush‖ election rule.

• Remaining uncertainties for employers.

Winning Ambush Elections.

• Why old strategies will need to be revisited and changed.

• What will work now.

• Creating an ―early warning system‖.

• Preparing your ―Swat Team‖ for immediate response.

• Seizing the legal advantage.

• ―Winning‖ by avoiding ambush elections.

Understanding ―Beachhead Unions‖

• What are ―units appropriate for collective bargaining‖?

• Who decides and when? Why does it matter?

• ―Appropriate units‖ before and after Specialty Healthcare.

• ―Micro‖ bargaining units - why isn’t smaller better?

Impact of ―Beachhead Unions‖

• How unions will use the new appropriate unit rules to organize.

• Why ―Beachhead unions‖ can increase the union ―win‖ rate.

• Groups likely to be targeted for ―Beachhead unions‖.

• How ―Beachhead unions‖ spread to the rest of the workforce.

• How to thwart a ―Beachhead union‖ assault before the union

lands at your doorstep.

CANCELLATION POLICY:

Substitutions may be made at any time prior to the first class session.

No-shows or cancellations in writing within 2 full business days will be

charged.

New Members

PAGE 8 February 2012 ©ERA

These companies

have recently

joined ERA:

Thank You!

Acutemp Thermal Systems is located in Dayton, Ohio. Ms. Maria Tho-

mas is the Human Resource Manager.

Advantage Linen is located in Lexington, Kentucky. Mr. John Van Na-

gell is the President and CEO.

Housing Authority of Covington, Kentucky is located in Covington,

Kentucky. Mr. Aaron Wolfe-Bertling is the CEO.

CDC Association of Greater Cincinnati is located in Cincinnati, Ohio.

Ms. Patricia Garry is the Executive Director.

Frame USA, Inc. is located in Cincinnati, Ohio. Mr. Dan Regenold is the

CEO.

Integrity II is located in Lebanon, Ohio. Mr. Jeff Witt is the President.

Integrity Express Logistics is located in Cincinnati, Ohio. Ms. Lindsay

Crowley is the HR Director.

ODW Logistics is located in Columbus, Ohio. Ms. Robin Lynch is the

Vice President of Human Resources.

Pivotek is located in Cincinnati, Ohio. Mr. James T. Foley, III is the

President.

Triumph Engineering is located in Cincinnati, Ohio. Mr. Harry Wester-

kamp is the President.

White Oak Partners is located in Columbus, Ohio. Mr. James Cramer is

the CFO.

Member Highlights

PAGE 9 February 2012 ©ERA

Welcome, new

members to ERA!

AcuTemp Thermal Systems

Manufacturers of reliable thermal

management products used to

maintain valuable temperature-

sensitive payloads at the right tem-

perature during transit. Offerings

range from small passive shipping

boxes to large active shipping con-

tainers equipped with sophisticated

data-logging capabilities. AcuTemp

is the world’s largest producer of

active mobile refrigeration systems

for the shipment of temperature

sensitive materials.

Frame USA

In 1922, at the request of its cus-

tomers, Posterservice, Inc., began

to produce poster-frames and metal

gallery frames. The frame part of

the business grew significantly until

it was decided that the frame busi-

ness needed its own identity. In

early 1994, the frame operations of

Posterservice, Inc. was renamed

Frame USA, Inc. and became an

independent company owned par-

tially by Posterservice, Inc. In Feb-

ruary of 2003, the company moved

its operations from 32,500 square

feet of space in Evendale and

Woodlawn to the 80,000 square

foot former Napa Distribution Cen-

ter.

After extensive remodeling, they

now have a state-of-the-art facility.

In October 2004, Frame USA, Inc.,

opened Frame USA Warehouse Out-

let store to the public and have been

making Raving Fans ever since.

Integrity Express Logistics

IEL was started in 2007. They work

to provide custom logistics services

for our clients. The company is ex-

panding and looking for opportuni-

ties to grow its sales staff.

Pivotek

PIVOTek offers pre-fabrication solu-

tions – such as MEP racks and bath-

room units – that give your organi-

zation a competitive advantage.

They bring more than 150 years of

onsite and offsite construction ex-

perience, utilizing 3D design and BIM

capabilities.

PAGE 10 February 2012 ©ERA

Safety Spotlight

When you add all of the direct and indirect costs, you can easily see

that the total cost of employee turnover can make a huge difference

to your bottom line. For any company, a lost employee is lost money.

As companies recognize the seriousness of this trend, they begin to

search for the most effective ways to hire the right employees from

the onset, and then to retain these valuable assets. Chally's white pa-

per, The 9 Most Common Hiring Mistakes will help to avoid these

hiring disasters and to save money.

To calculate your specific turnover costs, see Chally's Turnover Cost Calcu-

lator Click Here

A U.S. Department of Transportation rule prohibiting interstate truck and bus drivers from using hand-held cell phones while operating their vehicles

became effective on January 3, 2012. The new rule prohibits commercial drivers from using a hand-held mobile telephone while operating a commer-cial truck or bus. Drivers who violate the restriction will face federal civil

penalties of up to $2,750 for each of-

fense and disqualification from operat-ing a commercial motor vehicle for multiple offenses. Additionally, states will suspend a driver’s commercial driver’s license (CDL) after two or

more serious traffic violations. Compa-nies who allow their commercial truck and bus drivers to use hand-held cell phones while driving will face a maxi-mum penalty of $11,000. The rule does not require motor carriers to es-tablish written policies in terms of

company policy or training programs for their drivers.

However, motor carriers are prohibited from allowing or requiring their drivers to use hand-held mobile phones. A motor carrier may establish policies or

practices that make it clear that the employer does not require or allow hand-held mobile telephone use while driving a commercial motor vehicle. The carrier is responsible for its driv-ers’ conduct. If motor carriers don’t already have policies in place banning

their drivers from using hand-held

phones, they are now recommended to do so in light of this new federal rule. The final hand-held cell phone ban rule can be viewed here. In addition, you

can access Frequently Asked Questions about the new rule here.

New Federal Rule Bans Handheld Cell Phone Use by

Drivers of Buses and Large Trucks

PAGE 11 February 2012 ©ERA

Columbus Training

Human Resource Management I

will take place Thursdays, March 8,

15, 22, & 29,

8:30 am - 3:00 pm

Employment Law Update and

Review will take place on Tues-

day, March 13 8:30

am — 4:30 pm

Taking Back Control of Your

Time will take place on Wednes-

day, March 21,

8:15 am - 12:15 pm

OSHA 30-Hour General Industry

Outreach Training will take place

on Tuesdays, March 27, April 3, 10,

17 & 24,

9:00 am — 4:00 pm

Affirmative Action Planning Re-

quirements will take place

Wednesday, March 25 8:30

am — 5:00 pm

Cincinnati Training

Exceptional Customer Service

will take place on Thursday, March

1, 8:30 am - 3:00 pm

Employment Law Update and

Review will take place on Wednes-

day, March 7, 8:30 am -

4:30 pm

Delivering Performance Ap-

praisals and Feedback will take

place on Thursday, March 8,

8:30 am - 3:00 pm

Workplace Harassment for Man-

agers and Supervisors will take

place on Tuesday,

March 13,

8:15 am - 12:15 pm

Leadership Skills for Group

Leaders II will take place on

Tuesdays, March, 20 & 27

8:15 am - 3:45 pm

Investigating Employee Com-

plaints and Misconduct will take

place on Wednesday, March 21

8:30 am - 11:30 am

Excellence in Leadership II will

take place on Thursdays,

March 22, 29, April 5, 12, 19 & 26

8:15 am - 12:15 pm

To register for classes,

e-mail training@hrxperts.org or

call 888.237.9554.

ERA Special Events Legal Breakfast Briefing Cincinnati

“Update on Discrimination

Law: What’s not Protected in 2012”

Patricia A. Pryor

Jackson Lewis

Tuesday, March 20

8:30 am—9:30 am

ERA Cincinnati Office

Member Fee: $25.00

Non-Member Fee: $35.00

To Register...

Legal Breakfast Briefing Columbus

“Employment Contract Issues

Including Non-Competition Agreements”

William A. Nolan

Barnes & Thornburg LLP

Wednesday, April 25

8:30 am—9:30 am

ERA Columbus Office

Member-Fee: $25.00

Non-Member Fee: $35.00

To Register...

Cincinnati Catalog Columbus Catalog

ERA Six Month Training Catalog Available Now January-June 2012

NLRB Event Columbus

―Maintaining a Competitive,

Union-Free Workplace in a New Hostile “Labor Board”

Monday, March 26, 2012

8:30 am—12:30 pm

ERA Columbus Office

Member Fee —$110.00

Non-Member Fee: $155.00

To Register...

PAGE 12 February 2012 ©ERA

ERA Staff Members

JIM CARTER

DAN CHANEY

BARBARA ENGLAND

JENNIFER GRAFT

PATTI GROGAN

LORI HALL

BRANDI HELTON

TERRY HENLEY

MONIQUE KAHKONEN

PETER LANDESMAN

JEFF LUCAS

JANIECE MASON

DOUGLAS C. MATTHEWS

RALPH NEAL

MIRANDA NEIKE

CAROLYN POTTER

CAROL REUBEL

APRIL RISEN

JERRY YINGLING

MONICA ZOERNER

The U.S. Department of Labor

(DOL) recently issued new fact

sheets on retaliation against em-

ployees for filing complaints or ex-

ercising their rights under three

laws enforced by the Wage and

Hour Division of the DOL.

The Fair Labor Standards Act

(FLSA)

The provisions of the FLSA deal

primarily with wage payment and

what activities constitute hours

worked. Retaliation against any

employee by an employer for mak-

ing a complaint either orally or in

writing, inside or outside the com-

pany, is prohibited. The prohibi-

tion also applies to retaliation by

former employers. For more infor-

mation, click here.

The Family and Medical Leave

Act (FMLA)

The FMLA provides job-protected

leave for covered employees, in-

cluding health care protections.

Retaliation under FMLA includes

such actions as denying or inter-

fering with leave entitlement; dis-

charging or taking other negative

employment action against an em-

ployee or applicant because they

exercised their rights under FMLA;

New Fact Sheets on Retaliation

or discriminating against an em-

ployee or other person for com-

plaining about unlawful acts un-

der the FMLA, filing charges, or

providing information in any in-

vestigation or proceeding. For

more information, click here.

The Migrant and Seasonal

Agricultural Worker Protec-

tion Act (MSPA)

The MSPA protects migrant and

agricultural workers by establish-

ing employment standards and

requiring employers of these

workers to register with the DOL.

The Fact Sheet specifically ad-

dresses prohibited actions such

as intimidation, threats, coer-

cion, restraint, blacklisting, and

discharge or any other type of

discrimination against an em-

ployee for making a complaint or

participating in any proceeding

regarding violations under the

act. For more information, click

here.

Do you need more information about a service or program offered by ERA?

Would you like to talk to one of our experts in a particular speciality?

Here’s a list of some of our most popular services, and the main contact person for each of them.

In Cincinnati, please call: 513.679.4120 | In Columbus, please call: 614.538.9410

Cincinnati Columbus

Hotline……………………………………. Dan Chaney Lori Hall / Barb England

Administration and Posters……….. April Risen April Risen

Compensation Services…………….. Terry Henley Terry Henley

Affirmative Action Plans……………. Carol Reubel Lori Hall

Employee Engagement Surveys…. Carol Reubel Lori Hall

Customer Satisfaction Surveys…. Carol Reubel Carol Reubel

HR On-Site Services/360’s ………. Carol Reubel Lori Hall

Training & Development…………… Ralph Neal Ralph Neal

Assessments…………………………… Brandi Helton Brandi Helton

Compliance Issues…………………… Dan Chaney/Carolyn Potter Dan Chaney/Carolyn Potter

Reference Center……………………... Dan Chaney Lori Hall

Roundtables…………………………….. Dan Chaney Lori Hall / Barb England

Salary and Benefits Surveys………. Douglas C. Matthews Douglas C. Matthews

Custom Surveys……………………..… Douglas C. Matthews Douglas C. Matthews

Membership ………………...…………. Jim Carter Monica Zoerner

Peter Landesman Peter Landesman

PAGE 13 February 2012 ©ERA

Employers Resource Association

Cincinnati: 1200 Edison Drive

Cincinnati, OH 45216-2276

Phone: 513.679.4120 | Fax: 513.679.4139

Columbus: 300 East Broad Street, Suite 550

Columbus, OH 43215-3774

Phone: 614.538.9410 | Fax: 614.538.9420

Toll free: 888.237.9554

www.hrxperts.org

Register For Training Today! See Page 11 For Upcoming Classes.