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February 2014 www.bifa.org The magazine of the British International Freight Association BIFA celebrates silver jubilee awards INSIDE 7: News Automated Customs clearance project launched 8: Legal Eagle Know you Standard Trading Conditions – clauses 13 and 14 14: Trade Services The Vine Report on the Border Force 16: Trade Services Supply-chain cyber risks continue to multiply BIFA link Issue: 280 See pages 10-13

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Page 1: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

February 2014 www.bifa.org

The magazine of theBritish InternationalFreight Association

BIFA celebrates silver jubilee awards

INSIDE

7: NewsAutomated Customsclearance project launched

8: Legal EagleKnow you Standard TradingConditions – clauses 13 and 14

14: Trade ServicesThe Vine Report on theBorder Force

16: Trade ServicesSupply-chain cyber riskscontinue to multiply

BIFAlinkIssue: 280

See pages 10-13

Page 2: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

See your business transformedOver the past three years you’ve looked hard at every aspect of your business – except

It’s time to see if there’s an easier, lower cost way to do everything better.

It’s time to look at Azyra.

Marketing | Operations | Customs

Financials | Business Intelligence

Forwarding | Logistics | Transport | Warehousing

Cross Docking | Barcoding | Scanning

Customer Orders | Purchase Orders

Online Web Service | EDI

Document Imaging | Electronic Filing |

Multi-Currency | Multi-Company | Multi-Country

Microsoft SQL Server

Logistics and Freight Systemwww.AzyraSystems.com

See your business transformedOver the past three years you’ve looked hard at every aspect of your business – except

See your business transformedOver the past three years you’ve looked hard at every aspect of your business – except

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Page 3: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

3

Peter Quantrill’s Column BIFAlinkwww.bifa.org

February 2014

Just over 10 years after he invented the ‘BRIC’ acronym, Jim O’Neill, former chief

economist and head of asset management at Goldman Sachs, has taken to looking at

four frontier economies that over the next decade could develop into global stars.

In a four-part radio documentary produced by BBC World Service last month, O’Neill

shone a light on Mexico, Indonesia, Nigeria and Turkey (the MINTs), identifying them as

countries with the necessary building blocks to encourage strong, long-term economic

growth – similar to Brazil, Russia, India and China (the BRIC) countries he identified in

2001.

O’Neill pointed out a number of special characteristics that the MINTs enjoy, such as:

young populations of working age; advantageous geographical positions; political

softening and reforms; and infrastructure and energy generation improvements, among other criteria. The

investments that will be associated with those characteristics should provide a fillip for international trade and

bring benefits for BIFA Members already active in those markets, or planning to be so.

Meanwhile, closer to home, with the health of the UK economy steadily improving, there have been a few

items of good news that should help to boost confidence in the freight forwarding and logistics sector.

The automotive sector is having an excellent time, with UK car production reaching a six-year high and car

sales also at their highest levels since 2007.

Interest rates look set to remain low for 2014, and wages are expected to rise at a slightly higher rate than

inflation. Provided the country maintains a high productivity rate, then the wage rise should not affect inflation.

In the Eurozone, the previously perilous economies of Greece, the Republic of Ireland and Portugal are now

looking less of a potential disaster than 12 months ago, although the spotlight has turned to France, where the

prognosis for 2014 is not looking great.

Useful content

February’s BIFAlink includes useful and instructive information on various aspects of the freight forwarding

industry that may affect many BIFA Members in their daily business. On page 7, we take a look at how

HM Revenue and Customs (HMRC) and the Department for Environment Food and Rural Affairs (Defra) are

leading a cross-government project which will see the existing Automatic Licence Verification System (ALVS) for

horticultural and plant products extended to cover third country imports that are recorded on the EU TRACES

(Trade Control and Expert system).

We study the Vine report on Border Force activities on page 14 and conclude that the report is a step in the

right direction. Meanwhile on page 16 we reproduce a fascinating TT Club insight into how supply chains are

open to ever-increasing cyber risks.

A comprehensive review of the current situation in regards to current EU and US sanctions against Iran is

provided on page 18 – a must-read for any Members doing business with that market.

In the article on page 6, we provide some guidance on the drawing up of logistics contracts, which is

becoming an ever-increasing requirement for shippers when negotiating detailed contracts covering their

business with both shipping lines and freight forwarders.

Having omitted an article last month on the BIFA STC, we consolidate two clauses into one this month and

focus on clauses 13 and 14.

Freight Service Awards 2013

The BIFA Freight Service Awards ceremony takes pride of place in this issue and I encourage you to take a look

at the comprehensive review and great pictures from the Brewery that appear on pages 10-13.

Of course, this year the Awards celebrated their silver jubilee and judging by the well-attended presentation

ceremony and luncheon in January, they really are now fully established as a benchmark of quality for the British

freight forwarding industry.

I applaud every company and individual that took the trouble to enter the competition, and congratulate the

eight corporate members, which have made their own notable achievements by winning our 2013 awards, as

well as Phoebe Rockwood of Damco UK, who was named Young Freight Forwarder of the Year.

BIFAlink is the official magazine of theBritish International Freight AssociationRedfern House, Browells Lane, FelthamTW13 7EP Tel: 020 8844 2266Fax: 020 8890 5546 Web site: www.bifa.org E-mail: [email protected] A company limited by guarantee.Registered in England: 391973. VAT Registration: 216476363Director GeneralPeter [email protected] Executive DirectorRobert Keen [email protected] Trade ServicesJohn O’Connell [email protected] Trade ServicesRobert [email protected] Relationship & InformationManagerSpencer [email protected] Co-ordinatorSharon [email protected] ControllerJane [email protected] Published byPark Lane [email protected] Quantrill, Robert Keen, JohnO’Connell, Robert Windsor, SpencerStevenson, Sharon HammondRegional RepresentativesJim McCall - [email protected] Young [email protected] West, Midlands & Northern IrelandGeoff [email protected] East (Humber, West Yorkshire)Colin [email protected] South (London West, Solent, SW England &S Wales)Nigel Peall – [email protected] East (London East, Dover,Felixstowe, Rochester)

Subscription rates: UK £38Rest of the World £50

Please be advised that BIFA DOESNOT OFFER LEGAL ADVICE. BIFA isnot a law firm and the authors of thispublication are not legally qualified anddo not have any legal training. Theguidance and assistance set out hereinare based on BIFA’s own experiencewith the issues concerned and shouldnot be in any circumstances regardedor relied upon as legal advice. It isstrongly recommended that anyoneconsidering further action based on theinformation contained in this publicationshould seek the advice of a qualifiedprofessional.

MINTs – stars of the future

Peter Quantrill, Director General

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4

News DeskBIFAlink

February 2014

www.bifa.org

ON THE OCEAN

The Competition Commission is to

reconsider the issue of jurisdiction

in its inquiry into Groupe

Eurotunnel’s acquisition of three

ferries and other assets from former

ferry operator SeaFrance.

Maersk Line has brought back to

life an old maritime name –

SeaLand – as a regional container

shipping company serving the intra-

Americas market.

Japan’s version of the 24-hour

advanced manifest rule for

containerised cargo shipments will

come into effect on March 8. It will

require advance submission of

shipping details for security

screening prior to loading of cargo

on board the vessel at origin.

PORTSIDE

The Port of Dover has posted its

best year-end traffic figures for

freight vehicles since 2009,

recording a 13% rise in 2013 when

it handled 2,206,728 freight

vehicles.

The first UK feeder service has

operated from the new London

Gateway port with BG Freight Line’s

Cetus J calling at DP World’s

London Gateway before making its

scheduled visit to Teesport in

northeast England in late

December.

Doug Morrison, the Southampton

port director who retired in

December 2013, was awarded an

OBE in the New Year’s Honours list

in recognition of a lifetime devoted

to working in the UK’s ports.

DONG Energy has signed an

agreement with Associated British

Ports to locate its permanent

operations and maintenance base

on the Royal Dock in Grimsby. The

facility will become the home of the

Westermost Rough Offshore Wind

Farm operations and maintenance

team for the next 25 years.

OVERLAND

A succession of tumultuous storms

tested the UK rail industry’s

resilience during a difficult period at

the start of the year which saw

punctuality on the railways fall to

83.7% between 8 December 2013

and 4 January 2014, compared with

88.3% for the same period 12

months earlier. The railway dealt

with almost 400 downed trees,

almost 130 floods and 29 landslips,

some blocking major routes over

the period.

A vital part of the Ipswich rail chord

project, which will provide more

freight capacity, was delivered over

the Christmas break as Network

Rail, working with contractors,

successfully demolished the old

steel bridge over the River Gipping,

replacing it with a new steel deck

bridge at the start of the new

junction for the chord.

A 50 mph HGV speed limit trial will

be introduced on the A9 by the

Scottish government in line with the

installation of average speed

cameras on a stretch between

Perth and Inverness. Currently

HGVs over 7.5 tonnes are limited to

40 mph on single carriageway

sections of the A9. The trial will last

for 36 months.

The Federation of Small Businesses

in Wales has called for an

immediate cut in Severn Crossings

tolls once the bridges pass into

public hands.

Six EU transport ministers are

calling for tighter rules on cabotage

in road haulage. French transport

minister Frédéric Cuvillier has

written to the European

Commissioner for Transport, Siim

Kallas, demanding that he quickly

takes measures to address

infringements of cabotage

regulations in the road haulage

sector.

IN THE AIR

The International Air Transport

Association (IATA) has released

figures showing a 6.1% growth in

demand (in freight tonne kilometres

or FTK) for air freight in November

2013 compared with the same

month in the previous year.

London’s Heathrow Airport will have

to cap its charges to airlines from

April 2014 at a lower-than-expected

1.5 % below inflation, under a final

ruling from the industry regulator.

IN BUSINESS

Eurotunnel and the British mobile

telephone operators EE and

Vodafone have signed a 10-year

agreement to offer mobile services

in the Channel Tunnel allowing Le

Shuttle customers, including freight

drivers, to use their mobile phones

or tablet devices at any point on the

journey through the Channel Tunnel.

Optimism among London’s

businesses about the economy has

jumped to 69%, up from 56% last

quarter, and is now at its highest

level since the end of 2010,

according to latest CBI/KPMG

London Business Survey.

The latest survey of IoD members

shows that 87% expect UK GDP

growth to be higher in 2014 than in

2013, with 74% predicting higher

revenue in 2014, 58% higher

profitability, 41% a higher level of

business investment and 41%

higher employment in their

organisations.

The Panama Canal Authority and a

consortium of international

companies overseeing a

multibillion-dollar construction

project to widen the canal have

been at loggerheads over building

costs, threatening to delay the

planned October 2014 re-opening

of the widened waterway.

PEOPLE

In the New Year Honours list, Martin

Johnson, managing director of BIFA

Member Quality Freight Services,

Leeds, was awarded an MBE for

services to business.

It is with the sadness that we

report the passing of John

Barnett on the 8 January 2014.

John was well-known as a co-

founder of Wexco Airfreight – one

of the earliest UK GSA

companies – in 1979.

Ian Matheson, from Impress Communications, reviews some recent news that might impact on Members’ business

Eurotunnel set up theMyFerryLink businessin 2012 employingmainly formerSeaFrance staff.

Channel ferries inquiryjurisdiction to be reviewed

Page 5: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

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Page 6: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

6

News DeskBIFAlink

Drewry, the supply chain

adviser, recently

published an interesting

article in its logistics

executive briefing for

importers and exporters

(to see the article follow

this link

http://tinyurl.com/cundzef).

The article noted an

increase in shippers

negotiating detailed

contracts covering their

business with both shipping

lines and freight forwarders.

So what should you do if

you are asked by a customer

to enter such a contract?

With the increasing

complexity and range of

services provided by freight

forwarders, BIFA has provided

guidance on logistics contracts. If

you go to www.bifa.org >

INFORMATION > GOOD PRACTICE

TOOLBOX you will find a number of

guides that are designed to assist

you.

A Guide to Logistics Agreements

is one of these and the key items to

include in a contract are specified in

the document.

One golden rule is never to set

aside any aspect of the BIFA

Standard Trading Conditions (STC).

There are certain contracts where

you may feel you can agree to a

variation, but you should ensure

that your liability insurer is fully

aware of the scope of activity

that you undertake and will

cover any risks thought

applicable.

The drawing up and

negotiating of contracts is a

specialised skill and BIFA

recommends that your solicitor

is consulted when you have

drafted the initial agreement.

It is quite common for the

other party to include

unreasonable demands and to

add its own clauses that can

negate aspects of the BIFA

STC, which is where the skills

of a solicitor are invaluable.

A well drafted contract can

be a great advantage, giving

greater business certainty and

sometimes removing uncertainties

in common law.

The risk of litigation can be

reduced as liabilities and

performance targets can be

contractually agreed. Too often the

forwarder’s customer only begins to

understand aspects of liability and

insurance when it is too late.

PearsonEdexcelapprovespopular BTEC coursesTowards the end of 2013, Pearson

Edexcel Limited gave new

approval to two of the popular

BTEC courses developed and

offered by BIFA. The courses

involved are the BTEC

Intermediate Award in Customs

Export & Import Procedures (CM3)

and the BTEC Intermediate Award

in Multimodal International Freight

procedures (MFT1).

These courses are now

approved under the Pearson Self-

Regulated Framework (SRF) for

industry-specific customised

courses. Delivery and content of

the courses remain unchanged

and you can continue to be

assured that both courses provide

a wide-ranging and detailed look

at the subjects covered, giving

delegates a broad understanding

of this complex industry and the

confidence to deal with customers’

queries and demands.

The third course, BTEC

Intermediate Award in Customs

Import Entry & Procedures (CM5),

is scheduled for migration to the

Pearson SRF towards the end of

2014. In the meantime it is

business as usual.

Details of course content and

scheduled presentations for all

three BTEC courses are available

on the BIFA website at the

following links:

• BTEC Intermediate Award in

Multimodal International Freight

Procedures –

www.bifa.org/content/Training.a

spx#43CLink

• BTEC Intermediate Award in

Customs Export & Import

Procedures –

www.bifa.org/content/Training.a

spx#18CLink

• BTEC Intermediate Award in

Customs Import Entry &

Procedures –

www.bifa.org/content/Training.a

spx#19CLink

February 2014

www.bifa.org

Gordon Tutt takes overthe chair of AFSS

Drawing up a logistics contract

Gordon (pictured above right) has

taken over from Ken Gower (left)

who has been chairman of the

Association of Freight Software

Suppliers (AFSS) for the past eight

years.

AFSS, which was formed in 1993,

brings together and represents

nearly 30 of the leading suppliers of

software to the freight and

transportation industry.

AFSS represents members on

various working groups keeping an

eye on developments that will have

an impact on software

development.

Warning offraudulentFIATA e-mails

FIATA has been informed about

the receipt of fraudulent e-mails

in the name of FIATA advising

about unpaid invoices.

Please note that e-mails with

the following e-mail addresses

and titles are fraudulent:

[email protected] or

[email protected],

FIATA PENDING INVOICES or

any other addresses from the

fiatapayments.com domain.

Please do NOT answer such

e-mails.

In case of any doubt, contact

BIFA.

Page 7: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

7

News Desk BIFAlinkwww.bifa.org

February 2014

The Limits of Liability for CarriersBy sea –Hague Visbyrules (2 SDR): £1.87 per kg£624.09 per package

By road –CMR (8.33 SDR): £7.80 per kg

By air –MontrealConvention (19 SDR):£17.79 per kg

By air –WarsawConvention (17 SDR):£15.91 per kg

BIFA STC: (2 SDR):£1.87 per kg

(The SDR rate on 14 January 2014,according to the IMFwebsite, was 0.936128)

+44 (0) 1628 532 613 www.peter-lole.co.uk

In association with

Proud sponsor of the 2013 BIFA Award for Project Forwarding

For the past few years, BIFA has

assisted our German counterpart

body DSLV with a UK

familiarisation visit by a group of

logistics students.

The goal is to show the students

an airport cargo terminal, pick-

and-pack warehouses and of

course an international freight

forwarder.

The students are all employed in

logistics roles and attend a regional

college one day a week. This is a

three-year course leading to a

professional qualification.

This year BIFA is grateful to DB

Schenker for its hospitality. It gave

a comprehensive presentation of

the industry and how varied a

freight forwarder’s day can be. As

well as a facility tour there was an

uplifting talk on how to develop a

career in forwarding.

Many thanks to DB Schenker,

especially Carl Hobbis, Kimberley

York and Martin Dyson, for

arranging the visit and giving up

their time to assist BIFA and our

friends from Germany.

DB Schenker and BIFA welcome students

Automated Customs clearance project launchedHM Revenue and Customs

(HMRC) and the Department for

Environment Food and Rural

Affairs (Defra) are leading a cross-

government project that will see

the existing Automatic Licence

Verification System (ALVS) for

horticultural and plant products

extended to cover third country

imports that are recorded on the

EU TRACES (Trade Control and

Expert system).

This change will automate the

transmission of import control

decisions to HMRC’s CHIEF

system, thereby speeding up

customs clearance for imports of

live animals, products of animal

origin and food not of animal origin

products (which require a common

entry document).

Mike Peters, Defra ALVS project

manager, explained: “ALVS is a

messaging system that will

electronically match customs entries

with the results of checks carried

out by animal health and port health

officers. If the details match, ALVS

will then transmit the release

decision electronically, in real time,

direct into CHIEF generating an

automated customs-clearance of

the consignment as long as any

additional customs related checks

have also been completed.

“We believe this will bring added

benefits for the Trade. With the

introduction of ALVS, agents or

importers will not have to fax copies

of import documents to the National

Clearance Hub and customs

clearance times will reduce from

more than two hours to

approximately 10-15 minutes. The

feedback on ALVS from agents who

import horticultural goods has been

very positive.”

Testing of the new system is

expected to take place in early

2014 with a pilot of the new

process starting in May. Full take-

up by agents who import live

animals or animal/food products is

expected from October 2014. Prior

to the launch, Defra and HMRC will

host a series of briefing sessions for

trade at various air/seaports.

For more information, visit:

www.defra.gov.uk/ahvla-

en/imports-exports/importing/alvs/.

The German studentssaw a comprehensive DBSchenker presentationabout the industry andhow varied a freight

forwarder’s day can be.

Page 8: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

CLAUSE 13

Advice and information in whatever

form it may be given is provided by

the company for the customer only.

The customer shall indemnify the

company against all loss and

damage suffered as a consequence

of passing such advice or

information to any third party.

Comment on clause 13

This clause is intended to cover the

potential liability of a BIFA Member

to persons other than his customer.

At common law there is a duty

of care in respect of the making of

a negligent statement that is

known or expected to be acted

upon. The three criteria in respect

of this common law duty of care

are: foreseeability of damage,

proximity of relationship and the

reasonableness or otherwise of

imposing the duty – Hedley Byrne

& Co Ltd v Heller & Partners, All

ER [1963] 2 575 and Caparo

Industries v Dickson & Others, All

ER [1990] 1 568.

This clause intends to restrict the

use of advice and information so

that it does not have unexpected

consequences for the BIFA Member

when used by persons unknown.

If the advice or information given

by the BIFA Member to the

customer has an error or omission

which causes harm or loss to the

customer, the BIFA Member’s

liability is limited according to

Clause 26 (A) (ii).

Clause 14

Without prior agreement in writing

by an officer of the company so

authorised, the company will not

accept or deal with goods that

require a special handling regarding

carriage, handling or security,

whether owing to their thief-

attractive nature or otherwise,

including but not limited to bullion,

coin, precious stones, jewellery,

valuables, antiques, pictures,

human remains, livestock, pets and

plants. Should any customer

nevertheless deliver any such

goods to the company, or cause the

company to handle or deal with any

such goods otherwise than under

such prior agreement, the company

shall have no liability whatsoever for

or in connection with the goods,

howsoever arising.

Comment on clause 14

The goods referred to in this clause

require special attention and this

clause confers the right of the BIFA

Member to refuse to accept or deal

with them when there is no prior

agreement in writing.

This clause also disclaims any

liability whatsoever howsoever

arising when such arrangements

are not made. At common law, a

carrier is responsible for all goods

delivered to him unless they are

dangerous. Much depends on the

knowledge of the BIFA Member, the

previous course of dealing and the

extent to which special

arrangements have to be made.

We are grateful to BIFA Legal and

Insurance Policy Group member

Derek O’Brien who wrote the original

publication Know your Trading

Conditions, which is part of the STC

training course and on which this

series of articles is based.

As there was no article on the Standard Trading Conditions inthe January 2014 edition of BIFAlink, we are consolidating twoclauses here. This month’s edition of BIFAlink covers clauses13 and 14

February 2014

www.bifa.org

8

Legal EagleBIFAlink

Know your BIFA Standard TradingConditions – clauses 13 and 14

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Page 10: February 2014 BIFA link · items of good news that should help to boost confidence in the freight forwarding and logistics ... by the well-attended presentation ... of Damco UK,

‘Silver Jubilee’ was the theme of the

Freight Service Awards 2013

competition, so it was highly

appropriate that the television

presenter Julia Bradbury, noted

long-distance walker and BBC

Countryfile presenter, was chosen

to host the Awards luncheon as

Countryfile also celebrated its own

Silver Jubilee last year. This year DP

World London Gateway kindly

sponsored the celebrity host.

The luncheon ceremony took

place on 16 January at The Brewery

in Chiswell Street, London, and was

attended by over 500 guests

including BIFA Members, their

guests, key industry figures and

members of the trade press.

BIFA President Sir Peter

Bottomley, MP, again welcomed

guests to the ceremony and, along

with Julia Bradbury, presented the

finalists with their certificates.

To mark the 25th anniversary, a

special programme, sponsored by

Delamode, was distributed at the

event commemorating the Awards’

25 years and revealing every

sponsor and winner’s name since

the event started. Guests also

enjoyed a special retrospective

audio-visual presentation,

sponsored by American Airlines

Cargo, which looked at how the

Awards and the Association had

supported the freight forwarding

industry over the last 25 years.

Other ceremony sponsors, in

addition to those already mentioned

above, and to the category

sponsors, were: Impatex Freight

Software (ticket sponsor), MCP

(certificates sponsor), Port of

Antwerp (table gifts sponsor),

Simpex Freight Management

(luncheon wines sponsor) and

Woodland Group (trophies

sponsor). BIFA fully appreciates the

tremendous support received at this

special occasion in the event’s

history.

Stuart Forsyth of IAG Cargo was

presented with a Special Award in

recognition of the airline’s

sponsorship of the Awards for the

full 25 years since their inception.

The BIFA Freight Service Awards

2013 winners, including the judges’

comments about why they were

selected as the trophy recipients, are:

General categories

The Environment Award –

sponsored by Red Recruit

Winner – Damco UK: The judges

considered that Damco UK

exhibited a range of initiatives with

a far-reaching scope that extended

beyond its own organisation,

including reporting the carbon

footprint to its customers,

demonstrating total transparency.

Finalists – Freight Systems Express

(Wales); Hellmann Worldwide

Logistics; MacAndrews & Company.

BIFA celebrates its SilverJubilee Awards presentation

10 February 2014

BIFAlink www.bifa.orgAwards

The winners: L to R Back: James Colson of Yusen Logistics (UK) (SupplyChain Management); Hugo Cabos of Damco UK (Environment); Gary Powellof OHL International (Air Freight); Rick White of Cardinal Maritime (OceanFreight);L to R Front: Roddy Warriner of Moto Freight (Project Forwarding highlycommended); Philip Knowles of James Cargo Services (Special Services);Nicky Holdcroft of Dachser (Staff Development); Chris Malyon of DSV Road(European Logistics); Phoebe Rockwood of Damco UK (Young FreightForwarder), Rachel Morley of Spatial Global (Project Forwarding).

Event Host,Julia Bradbury(Televisionpresenter)

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ENVIRONMENT AWARD:Sponsor: Caroline Seear of Red Recruit (right)Winner: Hugo Cabos of Damco UK (centre)

PROJECT FORWARDING AWARD:Sponsor: Tracey Meaney of Peter Lole & Co (right)Winner: Rachel Morley of Spatial Global (centre)

SPECIAL SERVICES AWARD:Sponsor: Peter Kibble of Forward Computers (right)Winner: Philip Knowles of James Cargo Services(centre)

STAFF DEVELOPMENT AWARD:Sponsor: Cliff Atkinson of Albacore Systems (right)Winner: Nicky Holdcroft of Dachser (centre)

SUPPLY CHAIN MANAGEMENT AWARD:Sponsor: Christopher Hewlett of BoxTopTechnologies (right)Winner: James Colson of Yusen Logistics (UK) (centre)

EUROPEAN LOGISTICS AWARD:Sponsor: Brian Sullivan of TT Club (right)Winner: Chris Malyon of DSV Road (centre)

YOUNG FREIGHT FORWARDER AWARD:Sponsor: Maria Sanchez-Grant of Virgin AtlanticCargo (right)Winner: Phoebe Rockwood of Damco UK (centre)

The SPECIAL AWARD presentation to IAG Cargo for25 years’ category sponsorship: Stuart Forsyth, IAGCargo (centre); Becky Thurtell, BIFA EventsOrganiser (right)

OCEAN FREIGHT AWARD:Sponsor: Simon Clark of CargoWise (right)Winner: Rick White of Cardinal Maritime (centre)

AIR FREIGHT AWARD:Sponsor: Stuart Forsyth of IAG Cargo (right)Winner: Gary Powell of OHL International (centre)

Awards host Julia Bradbury is in the left of every photo

11

Awards BIFAlink

February 2014

The Project Forwarding Award –

sponsored by Peter Lole & Co

Winner – Spatial Global: The

company impressed the judges by

undertaking a major project that

demonstrated project forwarding at

its best. It involved co-ordinating

the arrival of cargo from multiple

destinations to meet a fixed

installation sequence with excellent

planning.

Highly Commended – Moto

Freight.

Finalists – Charles Kendall Freight;

UFS.

The Special Services Award –sponsored by Forward Computers

Winner – James Cargo Services:

The judging panel said the

company submitted a concise

presentation detailing an

outstanding service. The unusual

requirement of moving gorillas

presented numerous logistical

challenges which were handled and

met with complete success.

Finalists – ASAP Cargo (UK);

Charles Kendall Freight; Interspan

Freight Solutions.

www.bifa.org

THE AWARD WINNERS

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AwardsBIFAlink

February 2014

www.bifa.org

The Staff Development Award

– sponsored by Albacore Systems

Winner – Dachser: The judges felt

that Dachser showed outstanding

commitment to staff development

with numerous schemes. These

included setting up its own training

facility and monitoring progress

every step of the way.

Finalists – 512, Customs

Clearance, GKN Freight Services.

The Supply Chain Management

Award – sponsored by BoxTop

Technologies

Winner – Yusen Logistics (UK):

The company impressed the judges

as it worked in partnership with

AstraZeneca, demonstrating a

thorough approach to creating

solutions across a wide range of

transportation modes in a

demanding sector. It showed

tangible financial benefits for the

customer, reduced stock levels as

well as shorter transit times.

Finalists – Damco UK, OHL

International; WS Logistics

(Procurus)

Modal categories

The Air Freight Award

– sponsored by IAG Cargo

Winner – OHL International: The judges felt that OHL

International described the

implementation of an innovative

solution in a growing UK export

sector. Not only has the solution

demonstrated the effective

utilisation of the company’s own

skills, but has also delivered service

benefits to its customers.

Finalists – Geodis Wilson UK; IJS

Global (UK), RIF Worldwide.

The European Logistics Award

– sponsored by TT Club

Winner – DSV Road: The company

conducted research into the

European marketplace to fully

understand its customers’ needs

and expectations. Its investment in

new IT and operations enabled it to

achieve greater customer

satisfaction through shorter transit

times, and improved accuracy of

deliveries.

Finalists – IJS Global (UK),

MacAndrews & Company, WS

Logistics (Procurus).

The Ocean Freight Award

– sponsored by CargoWise

Winner – Cardinal Maritime: In a

toughly contested category,

Cardinal Maritime’s submission

stood out from the other finalists

due to the company’s revolutionary

approach to providing full

transparency. This demonstrated its

utmost confidence in the overall

quality of its service delivery.

Finalists – Brunel Shipping (London);

Estuary Logistics; Ideal International.

Individual category

The Young Freight Forwarder

Award – sponsored by Virgin

Atlantic Cargo

Winner – Phoebe Rockwood of

Damco UK: On graduating in 2007,

Phoebe made a conscious decision

to work in the international logistics

industry where she gained a highly

sought-after position on the AP

Moller-Maersk graduate programme

in the US. During her six years in

forwarding Phoebe has actively

managed her career with periods in

China and now the UK.

Finalists – Samantha Bates, OHL

International; Sam Camphion,

Kuehne + Nagel; Michael Keeble,

Professional Freight Solutions.

Besides a crystal glass trophy,

the winner of the Young Freight

Forwarder was also presented with

a cheque for £1,000, as well as a

nomination as UK candidate for the

FIATA/TT Club Young International

Freight Forwarder of the Year Award

2014.

A full list of the BIFA Awards 2013

judging panel, and further photos

from the luncheon ceremony can be

found on the event website at

www.bifa.org/awards

If you are interested in receiving

entry information, or being a sponsor

for the 2014 competition or

ceremony, please email the BIFA

Events Office at [email protected]

Over 500 guests at the ceremony inthe Brewery’s Porter Tun Room

MCP, one of the ceremony sponsors,enjoying pre-lunch drinks

Peter Quantrill, BIFADirector General,

,proposes the Loyal Toast

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Trade ServicesBIFAlink

February 2014

www.bifa.org

John Vine, the Independent Chief

Inspector of Borders and

Immigration, published his much

commented-on report in November

2013 about the Border Force’s

Freight Operations. BIFA welcomes

both the report and the Home

Office’s positive response by

accepting the findings in full.

Objectives

“The main aim of the inspection

was to inspect the efficiency and

effectiveness of Border Force’s

management of its freight

operations at maritime and airports

for imported goods.”

The main issues addressed were

the effectiveness of:

• Border Force Freight teams in

detecting illegal activity at the

border.

• Information flows between

frontline operations and targeting

hubs in Border Force and HM

Revenue & Customs (HMRC),

• Referral process between Border

Force and HMRC,

• The relationship between HMRC

and Border Force, and barriers

that prevented operations being

more efficient or effective.

In one way this is a curiously

restrictive set of criteria looking at

UK domestic frontier activities

without grasping the key

international aspects of frontier

management – which is the

fundamental weakness of the

report.

The detailed report criticises

management and procedural

failings within the Border Force.

However, the report notes the

commitment and professionalism of

the individual officer in performing

his or her duties. BIFA can concur

with the latter observation because

when dealing with individual

officers, particularly at the frontier,

we have found them to be both

helpful and pragmatic.

Debate

It is time that there was a sensible

debate on how to better manage

the frontier involving all the key

stakeholders; this report is as

useful a starting point as has been

published to date. We do agree that

correcting the issues highlighted

within the report is an essential

precursor to rectifying other

problems.

It is concerning that the Border

Force referred to its customs activity

as a “secondary control point”.

There has been a growing view

amongst our Members that the

Border Force has come to regard its

customs activity as being secondary

to its immigration role. This is hardly

surprising given the political

sensitivity this subject arouses.

From a freight forwarder’s

perspective, the most encouraging

paragraph is 5.113, which simply

states: “Due to the economic

importance of freight to the UK

economy, it is important that Border

Force interventions cause minimal

disruption to daily operations at UK

ports.”

Whilst sending a positive

message, when read in conjunction

with paragraph 1.5, which states

that “Border Force enjoyed a

broadly positive relationship with its

key stakeholder, namely port

authorities”, concerns begin to

emerge.

The latter reference to “port

authorities” is too limited a

definition of the main stakeholders.

Vine Report on the Border Force:a step in the right directionThe Vine Report is a comprehensive review of Border Forceactivities and identifies the domestic main issues. However, ithas missed some opportunities

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Trade Services BIFAlinkwww.bifa.org

February 2014

There are many parties who should

be regarded as important

stakeholders, including carriers and

freight forwarders. In this significant

aspect the report fails to fully

appreciate the international nature

of the Border Forces activities.

Whilst agreeing that domestic

issues have to be addressed and

rectified, more could have been

made of obtaining and using data

contained in commercial

transactions before cargo has been

shipped or arrived in the UK.

Missed opportunity

In short, the report fails to grasp

that the documentary frontier can

be crossed long before goods ever

reach these shores. Whilst

highlighting the importance of

accurate information in tackling

criminal activity and lamenting the

use of paper manifests at Heathrow

for risk assessments, Vine has

missed an important opportunity to

point the way forward.

Within the EU there are a variety

of disconnected and poorly

functioning IT systems that fail to

deliver for both Trade and

regulators.

Without going into too much

detail, it is essential that IT systems

are better integrated and co-

ordinated to make use of the

available data, allowing regulators the

opportunity to conduct their risk-

based assessments before cargo

arrives. Having this data earlier would

enhance the Border Force’s ability to

make targeted interventions.

The report omits to address one

key question that we have

repeatedly asked the Border Force

for: a definition of ‘the frontier’.

Many Border Force activities,

such as passport control, involving

passengers lend themselves to a

fixed physical frontier control point.

The same is often not true of

freight. In particular, mixed

groupage cargo is often removed

from the actual port of unloading to

an inland facility for inspection, as

required, and final clearance and

release. Such cargo is more difficult

to identify at the frontier than in the

location where it is finally cleared

and released. To the freight

forwarder, the logical place is where

the goods are inspected and

cleared – the Border Force

probably has a different view.

The report emphasises the

Border Force’s failure to inspect all

Route 2 consignments. Whilst the

failure of 68% of all Route 2s, 98%

of which were at LHR, is

unacceptable, it is highly probable

that it is unnecessary to inspect all

such shipments. We can think of

two scenarios where this is the

case: the first involves authorised

economic operator (AEO)

companies who are regarded as

being a ‘trusted trader’ and are

regularly audited by HMRC – in

effect control is based on auditing.

The second stems from profiles

within CHIEF, particularly regarding

foodstuffs, that the EU might target

for inspecting a certain percentage.

However, the only way to achieve

this is by selecting all such goods

for Route 2 but only checking a

sufficient percentage to comply

with EU regulations.

Communications

One of the main aspects of the

report is to highlight

communications between the

Border Force and HMRC. It is

evident that in certain cases,

particularly at policy level, these are

successful, but at junior levels this

is not always the case. In fact,

some Members have actually

commented that within Border

Force there does not seem to be a

method for policy-makers in

London to communicate with their

regions, leading to procedural

variations between different

locations.

Whilst discussing

communication, the Border Force’s

national consultation with trade

must be improved. HMRC consults

with trade nationally via the

Customs joint consultative

committee, which meets three

times a year. There are smaller

specialist sub-groups that meet to

discuss particular customs

activities and regimes. There does

not seem to be any such

mechanism for Border Force to

engage and consult with trade –

something that needs to be

resolved urgently.

The Vine Report is a

comprehensive review of the

Border Force’s activity and

identifies the domestic main issues.

When successfully resolved, these

will place the Force in a much

better place to manage the frontier.

However, their resolution must

also be concurrent with an

increased focus on the international

aspects of the Force’s role and

improved consultation with trade.

These processes will have to be

undertaken against a rapidly

changing background caused by

the implementation of the Union

Customs Code and CHIEF

replacement.

Cou

rtesy

of t

he P

ort o

f Fel

ixst

owe

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Trade ServicesBIFAlink

February 2014

www.bifa.org

Whilst technological advances

undoubtedly provide greater

operational efficiencies and

opportunities for carriers and

operators to mitigate their exposure

to theft and fraud, unfortunately

they are equally as beneficial to

organised criminal organisations.

As invasive cyber-technology

becomes more widely available, the

TT Club suggests that what has

been observed in recent months

could be a significant emerging risk

to legitimate trade, exposing the

operators in the supply chain to

economic and commercial damage.

The ingenuity of thieves and

fraudsters has always surprised

unsuspecting victims. The stakes

are high and it is clear that the

international supply chain, which by

its nature facilitates movements

across borders, is being targeted in

order to fulfil trafficking of people

and drugs, and other illegal trades,

such as dumping waste, as well as

intercepting valuable cargoes.

Spyware infiltrations

The TT Club has previously

highlighted the risks associated

with internet clearing sites and

suchlike, but press reports recently

identified another approach

regarding IT-based theft.

Going beyond simply misleading

other operators into thinking they

are dealing with a legitimate

company through the use of

internet-based clearance websites,

it has been established that cyber

criminals may access and take

control of operators’ IT systems.

In the last weeks a small but

significant number of incidents have

been reported which at first

appeared to be petty break-ins at

office facilities. The damage

appeared minimal – nothing was

physically removed. More thorough

post-incident investigations

revealed that the ‘thieves’ had

actually installed spyware within the

operator’s IT network. Interestingly,

this involved physical installation.

More typically the criminals

identify targets (generally

individuals) where the system cyber

security is inadequate, combined

with sufficient access and authority

rights. As such, operational

executives who may travel

extensively can be particularly

exposed.

The type of information being

sought and extracted may be

release codes for containers from

port and terminal facilities.

However, spyware can record

movements, key strokes, and even

download and print documents and

screen shots to an external source.

In the instances discovered to date,

the cyber criminals have apparently

been focused on specific individual

containers, taking steps to track the

units through the supply chain to

the destination discharge port.

Once the container has arrived,

the perpetrators intervene,

collecting the required release data

from the unsuspecting operator’s IT

system, ultimately facilitating the

release of the container into their

custody and control. The incidents

to date are thought to have been

related to drug trafficking, a means

of importing illegal substances

through the supply chain unnoticed.

Criminals are focused on

emerging technologies. The use of

such technologies, however, could

very easily be replicated to infiltrate

other areas of the supply chain,

from freight forwarders through to

warehouse operators. The potential

scope of valuable information within

the supply chain cannot be under-

estimated.

In addition to the focused

incidents experienced to date, there

is scope for highly selective and

targeted cargo theft, human

trafficking and general disruption of

the global supply chain.

Disruption

Generally, security efforts focus on

the potential for disruption and

‘business continuity’; these recent

spyware infiltrations point more to

criminal leveraging to achieve

darkly profitable ends.

Implementing effective computer

logs and ‘dashboards’ (as part of

detailed operational and

performance management

information) may arguably be more

pressing than updating and testing

appropriate response plans.

Driven by the necessity to

become more cost effective and

efficient, many of today’s national

and global logistics operators are

substantially reliant on IT systems

to manage every section of their

business from stock management

and vehicle routing tools through to

accounting, security and even

communication systems. The value

and extent of the information held

increases daily to the cyber-criminal.

Criminal organisations are well

resourced and focused on utilising

emerging technologies, not only to

perpetrate crime but also to

mitigate the risk of detection. The

cyber-criminals’ ability to hack into

email accounts and communication

channels is well-established, and

the risks to the logistics operator

must not be ignored.

For instance, if a driver received

instructions to deviate from a

planned delivery destination and to

deliver to a nearby warehouse, from

what appears to be a known and

trusted source from within his own

organisation, would he question it?

Similarly, by accessing a warehouse

operator’s stock management

Supply-chain cyber riskscontinue to multiply

The increasing sophistication of technology brings manybenefits for freight forwarders – but also for thieves. This TTClub report looks at some of the latest developments

This article was originally

published in the November 2013

edition of TT Talk and is

reproduced with permission.

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Trade Services BIFAlinkwww.bifa.org

February 2014

systems, a criminal organisation

can achieve its ends by altering the

logical versus actual stock levels

held within a facility.

Combating cyber risks

The ensuing losses can give rise to

very large financial exposures, let

alone the commercial and

reputational damage. The increased

sophistication of such a ‘cyber-

attack’ of course makes it

challenging for operators to build

effective defences. However,

awareness is the first step, followed

by thorough risk assessment.

Managements need to articulate

a clear risk culture and deliberately

follow through the process.

In many cases, the human

element is both the strongest and

weakest link in the armoury – the

potential for individual or contractor

malfeasance may be thoroughly

mitigated by others’ alertness,

thorough training and effective

procedures (such as segregation of

duties and ‘whistle-blowing’).

Vigilance and due diligence in

day-to-day operations – the more

physical side – are clearly vital,

together with general security of IT

installations. However, it would also

be wise for operators to investigate

the means of a greater degree of

protection from and detection of

hacking and spyware activity. When

reviewing IT systems, the

2013/2014 Global Fraud Report

issued by Kroll identifies two key

questions to consider:

• If you discover that your systems

have been compromised, does

your system have the facility to

trace and identify what was

viewed, modified or taken?

• What would be the potential

commercial impact on your

business if it became known to

your clients that such information

had been accessed through your

IT systems?

Equally, removing single system

dependencies, such as implementing

bifurcated messaging through

different devices, and controlling

information release by GPS mapping,

have been shown to foil infiltration.

Security in the supply chain is no

longer ‘simply’ about the use of

locks, alarms and tracking systems.

Organised crime has spawned new

risks.

For those who need to consider

this topic further, the Kroll report

provides a thorough global

overview, with many comments

applicable to those involved in

transport and logistics. Additionally,

the TT Club’s handbook ‘Supply

Chain Security – Management,

Initiatives and Technologies, is a

useful contextual reference.

BIFA is grateful to the TT Club for

permission to reproduce this article.

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Legal EagleBIFAlink

February 2014

www.bifa.org

EU and US sanctions against Iran

Despite significant political,

legislative and judicial

developments since Hassan

Rouhani was elected President of

Iran, the current EU and US

sanctions against Iran remain by far

the most onerous. Where sanctions

in general are complex and require

close attention, any business

engaging in any trade that has any

connection with Iran has to pay

particular attention to the onerous

restrictions and recognise the

significant ‘teeth’ behind the

political positioning.

History

The EU sanctions against Iran were

first imposed in 2007. In 2010,

further measures added

prohibitions and yet more

restrictions were imposed in March

2012. Again the measures were

extended in December 2012.

The list of asset freeze targets

was expanded in parallel

throughout 2011, 2012 and 2013

with the result that the asset freeze

list currently includes over 100

individuals and almost 500 entities.

The US has kept pace with

expanding EU sanctions against

Iran and has even tended to adopt

more onerous restrictions than the

EU. US domestic measures

effectively amount to a complete

prohibition on trade between US

and Iranian persons other than

certain licensed trades, such as

foodstuffs, medical supplies and

humanitarian aid to Iran.

The US domestic measures will

of course apply to US transport

operators, but they will also impact

indirectly on non-US transport

operators where

the company is

owned or

controlled by a

US company,

where it employs

US nationals as

directors, or where

it makes US dollar

payments.

Legislation

In addition to domestic

measures, the US has passed

numerous pieces of sanctions

legislation that have extra-territorial

effect, including the Comprehensive

Iran Sanctions, Accountability &

Divestment Act 2010 (CISADA), the

Iran Threat Reduction & Syria

Human Rights Act 2012 (TRA) and

the Iran Freedom and Counter-

Proliferation Act of 2012 (IFCA).

These sanctions affect

companies worldwide because of

the nature of the penalties for

breaching the sanctions, the most

significant of which is likely to be

exclusion from the US banking

system (which in turn would mean

that the company could not make

or receive any US dollar payments).

US regulators have aggressively

enforced the sanctions against Iran,

with substantial fines imposed

against banks including Standard

Chartered, which agreed to pay

USD327 million in fines in

December 2012.

Compliance

In order to ensure compliance with

international trade sanctions, a

transport operator which engages

in any trade that has any

connection with Iran needs to

check carefully the identity of its

counterparties (as well as any other

party involved in the transaction,

such as port agents and port

operators) to ensure that they are

not included on any sanctions list,

such as the US SDN List.

Content

Transport operators also need to

obtain information from their

customer about the precise cargo

that is being carried, as well as the

intended receiver (and ultimate end

user), so that they can check that

neither the cargo nor the cargo

interest are subject to any

restrictions.

Transport operators need to

consider whether their existing

contractual warranties give them

adequate protection against the risk

that their counterparty is a

sanctioned entity, or is trading with

sanctioned entities, or is asking

them

to

carry

prohibited

goods.

Suitable

warranties are not

commonly found in

standard trading conditions, nor

international carriage regimes;

transport operators may need to

seek legal advice on suitable

additional terms to include in their

contracts and ensure that they are

effectively incorporated.

If the transport operator is

persuaded to engage in legitimate,

permitted trade with Iran, such as

cargoes of foodstuffs or

humanitarian aid to non-designated

persons, he should liaise closely

with his bank and his insurers to

check that all necessary payments

can be made, that he will have

insurance cover for the voyage, and

that, in the event that security

Daniel Martin of solicitors HolmanFenwick Willan takes a broad look atsanctions against Iran and explainshow they impact on freightforwarders. This article alsorecently appeared in TT Talk

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19

Legal Eagle BIFAlinkwww.bifa.org

February 2014

needs to be put up or claims paid,

this can be done. Banks and

insurers will commonly require

detailed evidence that there is no

risk of a sanctions violation.

Further information:

Modern supply chains are

themselves complex and anyone

who suspects that sanctions may

impact on their business should

take legal advice. However, the

following websites contain current

and, generally, clear guidance on

this intricate aspect of international

trade:

US

www.treasury.gov/resource-cen-

ter/sanctions/Programs/Pages/

Programs.aspx

UK www.gov.uk/sanctions-embargoes-

and-restrictions

We gratefully acknowledge the

assistance in the preparation of this

article of Daniel Martin of Holman

Fenwick Willan LLP and Peregrine

Storrs Fox of the TT Club.

BIFA holds regional member meetings around

the UK and here are some due to occur soon. If

you would like to attend and find out more

about BIFA and what we do, why not contact

your regional representative. Full contact details

are on the BIFA website www.bifa.org in the

Contacts section.

All BIFA members are entitled and encouraged

to attend their regional meetings. However pre-

booking is essential.

Contact your BIFA regional representative at

www.bifa.org >Contacts

Region Date Time Venue BIFA Contact

Solent Tue 11 Feb 0800 Duke of Wellington Colin YoungRegional Members’ meetingLondon East Tue 18 Feb 1400 DP World London Gateway Nigel PeallRegional Members’ meetingAnglia Wed 19 Feb 1000 Holiday Inn Ipswich-Orwell Nigel PeallRegional Members’ meetingManchester Wed 12 Mar 1030 MAG, Manchester Airport Paul YoungRegional Members’ meetingMidlands Thu 13 Mar 1030 MAG, East Midlands Airport Paul YoungRegional Members’ meetingLiverpool Tue 18 Mar 1030 Liverpool Chamber Paul YoungRegional Members’ meeting of CommerceStansted Tue 18 Mar 1130 LSC, Stansted Colin YoungRegional Member’s meetingHeathrow Thu 20 Mar 1400 Redfern House, Feltham Colin YoungRegional Members’ meetingNorthern Ireland Thu 20 Mar 1030 Mission to Seafarers, Paul YoungRegional Members’ meeting BelfastGatwick Thu 27 Mar 1230 Timberham House, Colin YoungRegional Members’ meeting Gatwick

Support yourlocal membergroup

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TrainingBIFAlink www.bifa.org

AVIATION SECURITY Air Cargo Security Level A – General Awareness* Check www.bifa.org for additional dates scheduled tomeet demand *10 February Feltham, West London11 February North West England18 February Feltham, West London26 February Feltham, West London3 March Midlands6 March Feltham, West London17 March Feltham, West London24 March Feltham, West London8 April Scotland

Air Cargo Security Level B - DriversAs Level A – General Awareness

Air Cargo Security Level D – Handling & Preparation ofAir CargoAs Level A – General Awareness

Air Cargo Security Level E – Screening of Air CargoScreening by physical examination only, x-ray training notincluded11-12 February North West England19-20 February Feltham, West London3-4 March Midlands24-25 March Feltham, West London8-9 April Scotland27-28 May Feltham, West London

Air Cargo Security Level F – Security SupervisorAs Level E – Screening of Air Cargo

Air Cargo Security Level G – Security ManagerAs Level E – Screening of Air Cargo

Air Cargo Security – Refresher Levels A and B3 February Feltham, West London5 March Feltham, West London7 April Feltham, West London8 May Feltham, West London

Air Cargo Security – Refresher Levels D and E13 February Feltham, West London11 March Feltham, West London10 Apr Feltham, West London12 May Feltham, West London

Air Cargo Security – Refresher Levels F and G27 February Feltham, West London27 March Feltham, West London28 April Feltham, West London29 May Feltham, West London

Aviation Security Cargo X-Ray OperatorAvailable as an in-house course, contact BIFA to sched-ule a date

Aviation Security NXCT NB – test session only – no training takes place24 February Feltham, West London20 March Feltham, West London

16 April Feltham, West London15 May Feltham, West London

Known Consignor Air Cargo Security 17 February Feltham, West London15 April Feltham, West London

CUSTOMS PROCEDURESCustoms Procedures for Export Cargo (CM1)3 March Feltham, West London18 March South West England14 May Feltham, West London

Customs Procedures for Import Cargo (CM2)4 March Feltham, West London19 March South West England15 May Feltham, West London

BTEC Intermediate Award in Customs Export & ImportProcedures (CM3)1, 8, 15, 29 Apr and 13 May Midlands area22, 29 May, 5, 19 Jun & 3 Jul Feltham, West London

BTEC Intermediate Award in Customs Import Entry &Procedures (CM5)2, 9, 23, 30 Apr and 14 May North West England

DANGEROUS GOODSDangerous Goods by Air (DGA1)10-12 February Feltham, West London24-26 February Manchester3-5 March Bournemouth3-5 March Feltham, West London10-12 March Birmingham17-19 March Bristol31 Mar – 2 Apr Feltham, West London28-30 April Newcastle28-30 April Feltham, West London12-14 May Birmingham12-14 May Manchester19-21 May Feltham, West London

Dangerous Goods by Air – Revalidation (DGA2)13-14 February Feltham, West London27-28 February Manchester6-7 March Bournemouth6-7 March Feltham, West London13-14 March Birmingham20-21 March Bristol3-4 April Feltham, West London29-30 April Newcastle1-2 May Feltham, West London15-16 May Birmingham15-16 May Manchester22-23 May Feltham, West London

Dangerous Goods by Road (DGR1)3-5 March Manchester17-19 March Birmingham7-9 April Feltham, West London

Dangerous Goods by Road – Revalidation (DGR2)Days 2 and 3 of the above Dangerous Goods by Road

course (DGR1)

Dangerous Goods by Sea (DGS1)6-7 March Mancehster20-21 March Birmingham24-25 March Glasgow10-11 April Feltham, West London

Dangerous Goods Safety Adviser (DGSA)24-28 February Feltham, West London24-28 February Manchester

Radioactive Goods by Air (DGA3)See www.bifa.org for future presentations

Radioactive Goods by Air – Revalidation (DGA4)See www.bifa.org for future presentations

Infectious Substances by Air (DGA5)6 February Heathrow area

*** NEW COURSE ***Carriage of Lithium BatteriesSee www.bifa.org for booking options3-4 February Feltham, West London

*** NEW COURSE ***Excepted & Limited Quantities by Air Road and SeaSee www.bifa.org for booking options5-6 February Feltham, West London

FREIGHT FORWARDING ANDINTERNATIONAL TRADEExports for Beginners (EXP1)31 March Feltham, West London20 May Scotland

Imports for Beginners (IMP1)1 April Feltham, West London21 May Scotland

Introduction to Air Cargo (AC1)17-21 March Feltham, West London

BTEC Intermediate Award in Multimodal InternationalFreight Procedures (MFT1) 11, 18, 25 Feb and 11, 25 Mar North West England29 Apr, 6, 13, 27 May and 17 JunFeltham, West London

Multimodal International Freight Procedures 2 (MFT2)Two-day optional add-on to MFT1See www.bifa.org for future presentations

Sea Freight: The Basics (SF1)12 March North West England30 April Feltham, West London1 May London East

Introduction to Letters of Credit19 May Feltham, West London

HEALTH AND SAFETYEmergency First Aid – Appointed Person (FA1)24 February Feltham, West London

Training courses: February-May 2014

BIFA is a member of:To view course content or to make a booking, go to www.bifa.org and click on training