february 8, 2007@bellevue community college, nwcet1 trends in information technology careers and...

February 8, 2007 @Bellevue Community College, NWCET 1

Trends in Information Technology Careers and Education

Michèle Royer, PhD

National Workforce Center for Emerging Technologies & WA Center of Excellence for ITBellevue Community College


Presentation Outline

• Trends in IT Careers and IT

Skills

• The Changing World of Work

• Net Generation

• Changing World of .edu

• Conclusions


IT Employment Projections

• IT employment in 2004 was 17% higher than in 1999

• Of the 10 fastest growing jobs through 2014, 5 are IT jobs Network System and Data Comm. Analyst Computer Software Engineer, Applications Computer Software Engineer, Systems Software Network and Computer Systems Administrator Database Administrator

Data based on US Bureau of Labor Statistics


Employment Shift• Majority of IT-related jobs require a

Bachelor’s or higher degree• IT departments are shrinking• Entry-level technical jobs are being

outsourced• Increased requirements for “IT literacy” in

non-IT jobs (including digital media skills)• Employment growth in IT management• Growth in IT roles and jobs in business and

functional units

Data based on Gartner and other industry research


TECHNOLOGY

Where most of the growth in IT jobs used to be

Close to the technology

INFORMATION

PROCESSING

Where the growth in IT jobs has shifted

Intersection between IT and information management

USER INTERACTION

VISUALIZATION

Increasing component of IT skills

The Maturing of IT


Technology Emphasis on:

• Mobility, connectivity and remote access• Integration of multiple technologies and platforms• Computing and data warehousing distributed

environments• Information management, access and

visualization • Information and system security• Technology-supported collaboration and

communication at a distance• Integration of different media formats and

applications


Integrating Business, Management and Technical Skills

• Understanding business goals and applications

• Understanding business processes and workflow

• Managing the complex IT environment (user, projects, teams, change, sourcing, 3PPs…)

• Working with non-IT professionals• Working in a collaborative and virtual

environment


College Response to the Employment Shift

• Offer advanced programs targeting business applications or niche technical skill areas

• Develop specific business domain informatics programs (e.g. Health Informatics, Business Intelligence)

• Integrate business, management and communication skills in IT programs

• Infuse IT literacy skills in all programs• Offer strong internship programs


Data/ Information Processing

Information Representation and Interaction

Information Systems and Smart Devices

Data/ Information Repositories

Biotech/Biological Research (Bioinformatics)

Pharmaceutical Research (Clinical Trial Data)

Development of Devices and Drug Delivery Systems

Healthcare Delivery (Therapy/Diagnostic Management)

Healthcare Information Management (Medical Informatics)

Population/ Public Health Informatics



• Trends in IT Careers and IT Skills


• Net Generation


• Conclusions


Mobile and Collaborative Workplace

• Beyond the traditional office• Anywhere, anytime connectivity• Portability of devices

• Collaboration across distances and organizations• MS Vista collaborative environment• Web-conferencing


Information and Technology Infusion

• Technology-enabled business processes

• Increased access and management of information• Support all aspects of the business• Complex visual interfaces to information


Rapid Changes

• Multiple jobs and careers throughout their lifetime

• Continuous changes in technology tools and processes• Self-initiated learning• Continuous learning• Just in-time, just enough learning


New Work Skills

• Beyond IT literacy• Comfort with technology• Information management• Adaptability and flexibility

• Ability to learn new skills, technologies and processes

• Technology-enabled communication and team skills





• Net Generation


• Conclusions


The Net Generation

• GenI, GenY, DGen, Net Gen, Millenials, EchoBoom, Digital Natives

• Born after 1980

Marc Prensky (Digital Natives, Digital Immigrants)http://www.marcprensky.com/writing/

Pew Internet and American Life Projecthttp://www.pewinternet.org/

Jim Carrollhttp://www.jimcarroll.com/articles.htm


Teens and Technology Pew Internet Report – 2005

87% of teens 12 to 17 use the internet

51% of teen internet users go online daily

81% play games online 76% get news online 43% buy online 31% get online health information


Teens and Technology Pew Internet Report – 2005

• 45% of teens have cell phones and 33% are texting

• 75% of online teens use IM• 32% of all teens use IM every single day

• They use email to talk to “old people”, institutions, or send complex instructions to large groups

• They use IM to send text, links, photos, music and videos

• They spend 10 hrs/wk with friends in person and 8 hrs via technology


Net Gen Digital Tools

Email, IM, Chat rooms, Cell phones, Blogs, Webcams, Camera phones, TV, Internet, mp3, Podcasts, Vodcasts, Wikis, Digital video cams, Gaming consoles, Digital music, PDAs, Online gaming, Digital photos, Simulations, Massive multiplayer games, Online reputation and rating systems, Virtual worlds, Multimedia, Smart phones, Moblogs, Mods, Avatars, File sharing, Streaming media, Laptops, Virtual communities…


Net Gen Interaction with Technology

• They are technology natives• Expect technology and anywhere,

anytime connectivity• Depend on multiple technologies• Eager to experiment with new

technologies• Use technology to form social and

professional networks


Net Gen Interaction with Information

• Rely on the net as information source• Constant access to media and

information• Rely on peers for information ratings• Hypertext minds - Non-linear thought

process• Highly visual• Share information openly


Net Gen Communication

• Multiple, overlapping communication processes

• Instant communication• Prolific communicators• Broadcast personal information to the

world – the “Me” generation• Worldwide social networks• Fluid, interactive, media-rich

communication


The “Gaming” Environment

• High speed, highly changing, complex environment

• Customizable and adaptive• High stimulation and interactivity• Instant feedback and

frequent rewards• Highly visual• Media-rich and diverse


Net Gen Goes to College – EDUCAUSE Study 2005

• 96% of seniors and freshman own computers, 56% own laptops, 14% bring them to classes

• 90% of students have access to broadband

• Students use computers on average 11-to-15 hrs/wk

• 90% own a cellphone• 38% own a digital music device


Net Gen Expectations towards Education

• Choose what kind of education they buy, and what, where and how they learn

• Adaptive, responsive and learner-centered• Technology and media in the classroom• Interactivity and a rich and diverse

learning environment• Collaborative learning• Modular and customizable education





• Net Generation


• Conclusions


The New World of College

• New college writing requirements include multimedia literacy

• Publishing lectures and curriculum on the net

• Incorporation of new technology tools in the learning process

• Increased collaboration through technology tools

• Blurring of the lines between in and out of classroom learning


“eTools”

• Podcasts• Blogs• Wikis• Social networking and virtual communities• Digital simulations and games

Resource: Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms by Will Richardson


Podcasts Blogs Wikis Games& Sims

Mobility High Medium Medium Medium

Interactivity Low Medium High Medium to Highest

Collaboration Low to Medium

Medium to High

High Medium to High

Complexity Low Low to Medium

Medium to High

Low to Highest

Selecting your Technology


Challenges

• Access to technology tools• Technical support, resources and

standards • Bandwidth• Training of teachers• Diversity of students in

• Access to technology• Comfort and proficiency with technology tools

• Identifying faculty innovators


Finding a New Teaching Model

• What is the role of the teacher when information can be accessed through the net? When the students know more about the technology tools than the teachers?

• What is the role of the classroom when learning can be acquired anytime, anywhere?

• Which technologies will you allow into your classroom? Which ones will you use to support the learning?





• Net Generation


• Conclusions


Conclusions

• IT employment is still strong but shifting to higher-level skills and to IT business and industry-specific applications

• IT skills and tools are being integrated into a wider range of non-IT jobs

• These changes impact not only college IT-programs but all program areas


Conclusions

• Digital natives will accelerate the changes in work and education environments

• Virtual and collaborative processes, and etools need to become an integral part of the teaching/ learning process

• Faculty need to reassess their role as content and expertise providers


QUESTIONS?

Michèle Royer [email protected]://www.nwcet.org/

february 8, 2007@bellevue community college, nwcet1 trends in information technology careers and...

Documents

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business applications

visualization information

nwcetintegrating business

information technology

related jobs

growing jobs

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