fedex corp profile
TRANSCRIPT
Company Profile
CONTENT
Vision Statement X
Mission Statement X
Contact information X
Shareholding X
Company structure X
History X
Infrastructure and capability X
Global X
National and regional X
Technology X
Corporate governance X
Customer service commitment X
ISO 9001:2000 X
NSL - Net service level X
Account management X
Customer referrals X
Product information X
Global product offering X
Regional product offering X
FedEx packaging X
National product offerings X
General information X
Global tariffs X
National tariffs X
Inbound collect tariffs X
FedEx ExpressFedEx ExpressJohannesburgDear Ronel Kriek
TEL: +27 11 923 8333FAX: [email protected]
Personalised proposal for the Express distribution Requirements of
FedEx Express Supaswift (Pty) Ltd, Licensee of Federal Express corporation would like to thank you for affording us the opportunity of submitting our proposal for your perusal and consideration.
As a global and national express transpiration provider, Supaswift (Pty) Ltd, Licensee of Federal Express corporation is extremely well positioned to cater for all the logistical requirements of FedEx Express as we jointly strive to grow our “partnership” in the years ahead.
The Purple promise to which we all subscribe, is yet another statement of our commitment to making every FedEx experience outstanding for our Customers and Employees alike. Service is at the forefront of everything we do and we absolutely no doubt that we can take away the challenges of express transportation from FedEx Express to allow you to focus on the growth and success of your own business.
Supaswift (Pty) Lit, Licensee of Federal Express Corporation has grown not only in stature and size, but also in it’s responsibility to the upliftment of our community as is reflected in our enclosed profile.
The enclosed profile and tariff will give you a clear understanding of the services and infrastructure available to FedEx Express and we trust that we may look forward to being of service to you in the years ahead.
Yours faithfully
Micky West Managing Director
30/04/2008
VISION STATEMENT
To be the leading time definite International and Domestic Express Transportation Company in Sub-Saharan Africa.
MISSION STATEMENT
We aim to convey time-sensitive freight for reward quickly, cost effectively, carefully and on schedule.
Maintaining the highest code of business ethics and honesty, remembering at all times our commitment to the upliftment of people, whilst subscribing to the principles of free enterprise.
CONTACT INFORMATION
Managing Director : Micky West
Telephone number : +27 11 923-8333Fax number : +27 11 923-8207Cell phone number : +27 82 555-2311E-mail address : [email protected]
SHAREHOLDING
DIRECTORS
Supaswift Express (Pty) Ltd
64%The Bidvest Group Limited
36%
Jabu MabusaChairman
Andrew LovellChief Executive Officer
Mickey WestManaging Director
Lionel JacobsNon-Executive Director
Lindsay RalphsNon-Executive Director
AS LovellChief Executive Officera
K ParmarRegional Director
Malawi
Zambia
SB MannionRegional Director
G CoetzerPeople Services Director
Mozambique
Namibia
Zimbabwe
EL HeydenrychInternational Director
BD ForgeyFinance Director
Botswana
Lesotho
Swaziland
GatewayOR Tambo
InternationalAiport
International Hub -
Meadowdale
KD JacksonDirector - Inland
Bloemfontein
Johannesburg
Pretoria
K ParmarDirector - Coastal
DI JohnsonCustomer Experience Director
Cape Town
Durban
East London
George
Port Elizabeth
MW WestManaging Director
COMPANY STRuCTuRE HISTORY
2005
2003
1999
1998
1994
1991
1990
1973 Fred Smith started Federal Express in Memphis, uSA
International division started in SA through XPS, then became a
division of Rennies Group
FedEx started operations as GSP in SA
FedEx Express signed business contract with Rennies Group
Bidvest purchased Rennies Group, including FedEx license
Holding company renamed to MyExpress Company (Pty) Ltd
Mickey West started Supaswift Express (Pty) Ltd
Andrew Lovell joined Supaswift Express (Pty) Ltd
MyEpress Company (Pty) Ltd and Supaswift Express (Pty) Ltd merged
The merger between MyExpress Company (Pty) Ltd and Supaswift Express (Pty) Ltd in 2005 brought together the strength of a well-known, trusted international brand and a highly experienced and a highly experienced and resourceful national operation to form one of the leading express transportation providers in Southern Africa.
Supaswift (Pty) Ltd, licensee of Federal of Federal Express Corporation is not only responsible for the South African operation. It also focuses on the operations and further development of the entire
Southern Africa region. Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe are all owned subsidiaries of Supaswift (Pty) Ltd, licensee of Federal Express Corporation.
The directors of FedEx Express have in excess of 160 years experience in the industry and are therefore able to ensure that our Customers receive flexible and customised solutions as well as excellent service levels.
INFRASTRuCTuRE & CAPABILITY
Global Service Partner (GSP) concept
Global footprint
FedEx Express began its operations in Memphis Tennessee, in the united States in April 1973 as a vision of Fred Smith, who to this day is still at the helm of this uS$19.5 billion 1 corporation. Fred Smith’s dream was to provide an overnight express pickup and delivery service from one uS address to another.
The company started its operation by sending eight packages on the night, of which 7 were trail run addresses from one employee to another . The company has since grown to handling an astonishing 9,8 million shipments per day.
In 1991, FedEx Express commenced trading as a GSP in South Africa.
A GSP is a company selected by FedEx Express to offer a pick-up and delivery service on their behalf to FedEx Express Customers. These companies are selected on their ability to use their existing infrastructure, systems and resources to provide the superior quality required by FedEx Express Customers.
The companies selected usually operate in the same or a similar industry and already offer the same or a similar kind of service on a national basis.
With 677 aeroplanes, totalling a daily lift capacity of 12 million kilograms, servicing more than 220 countries through 475 airports, FedEx Express is not recognised as the largest express transportation company in the world but also has the largest all-cargo aircraft fleet in the world.
Its workforce of more than 140 000 permanent employees worldwide, ensure that 500,000 calls are dealt with professionally and that The Purple Promise of “I will make every FedEx experience outstanding” is achieved with the collection and delivery of each shipment.
As the GSP offers a service on behalf of FedEx Express, they are measured against the highest quality service standards to endure that the FedEx Express reputation for superior service is always upheld. The concept of this measurement, NSL, is detailed in the section referring to Customer Service Commitment.
Not all GSP’s trade under the powerful name of FedEx Xpress. Some trade under their own business and only offer the FedEx Express services to their Customers as an extension of their core business. Other GSP’s, like ourselves, offer a dedicated FedEx Express service to their Customers.
FedEx first …
• Companydedicatedtoovernightpackagedelivery
• Offernext-daydeliveryby10h30
• OfferSaturdaydeliveries
• Offeratimedefinitiveandfreeproofofperformance
• Money-back guarantees and free proof of performance services that now extend to its worldwide network
CANADA
USA
SOUTH AFRICA
SOUTH AMERICA
NORTH AFRICA
EUROPE
ASIA
Perth
Mauritius
MIDDLE EAST
Singapore
Hong KongDubai
London ParisFrankfurt
FedEx: Gateways out of South AfricaFedEx: Point to point linehauls
Eqypt
Accra LagosUganda
TanzaniaNairobi
Angola
National and Regional
Supaswift Express (Pty) Ltd has been operating in the South African market since 1990. With the merger taking place in 2005, their extensive resources and capabilities in terms of the national market were added to the well-known and trusted international brand of FedEx Express.
Over 800 employees ensure that FedEx Express, is able to provide its Customer with exceptional service. Our vehicle fleet in excess of 200 branded vehicles ensure the timeous delivery of not only national, but also regional shipments across the entire Southern Africa region.
FedEx Express has offices in Bloemfontein, Cape Town, Durban, East London, Johannesburg (including the Gateway at OR Tambo International Airport), Port Elizabeth and Pretoria. The regional offices in Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe, ensure that each customer gets a taste of “The Pruple Promise” on a daily basis.
INFRASTRuCTuRE & CAPABILITY continued..
The FedEx Express Gateway situated at OR Tambo International Airport, ensure that shipments, both inbound and outbound, are timeously cleared through Customs. Our Customs therefore receive an Exceptional turnaround time for the delivery of their international shipments. The Gateway is able to ensure that the clearance documentation for inbound freight is submitted to Customer prior to the shipments arriving at the Gateway.
The FedEx Express Call Centres throughout the region receive and resolve in excess of 5 000 calls per day and “The Purple Hour” ensures that all Customers receive feedback on their queries within an hour after making contact with the Call Centre.The FedEx Express Track and Trace Department ensures that all problem shipments are monitored hourly until a POD is obtained, ensuring the highest service standards.
SOUTH AFRICA
LESOTHO
MOZAMBIQUE
MALAWI
ZAMBIA
ZIMBABWE
BOTSWANANAMIBIA
SWAZILAND
Cape Town
Durban
PretoriaMatsapaMbabane
Johannesburg
Bloemfontein
Maseru
East London
Port ElizabethGeorge
Windhoek
GaboroneWalvis Bay
Maputo
Beira
Victoria Falls
Lusaka
Mazabuka
Solwezi
KitweNdola
Chipata
Harare
MutareGweru
Bulawayo
Blantyre
Lilongwe
FedEx in Sub-Saharan Africa
TECHNOLOGY
Lifecycle of a collection via the Shesha device
Shesha
FedEx Express introduced Shesha (Zulu word meaning “hurry up”) hand held device to its branch couriers during 2004. This allows FedEx Express as well as their couriers to communicate on a real-time basis through GPRS.
Information is made available on our website (www.supaswift.com). With the correct back-end system in place, customer can receive information directly on a real-time basis.
Technology forms an integral part of the daily operations of FedEx Express and herewith details of the various applications that will allow you to enjoy our Purple Promise.
The efficiency of our Call Centre has improved through real-time information being available specifically regarding driver and shipment location.All vehicle information is also captured onto this device daily. The vehicle condition is thoroughly checked and any issues are captured onto device and sent back to the office for reporting and actioning.
FedEx Call Centre Agent logs the details into myFocis. Radio room operators allocate the collections
Information updates the server through GPRS
myFocis sends collection to the server and courier confirms receipt of
collection on SheshaCollections are placed by the customer
myFocis and the website are updated, real time
Driver collects shipment and enters information onto the device
Lifecycle of a delivery via the Shesha device
Benefits of the Shesha systems: • Sheshaoffersrealtimeoperatorinformationregardingcollections,
deliveries and POD’s• Shipmentsaretrackedfrompointofcollectiontopointofdelivery• Sign-on-screentechnologywithe-mailfunctionality• SeamlessupdateintoFedExExpressback-endsystems,website
and customer systems are available virtually real-time• FedExExpressperformanceversuscostismeasurableand
transparent
Collected shipments are returned to the hub, scanned, sorted, weighed and
sent to their destinations
Information updates the server through GPRS
At the destination hub shipments are scanned in, sorted into delivery rounds
and scanned onto delivery sheets
When the courier logs onto his Shesha device, his daily collections and
deliveries are generatead by myfocis and registered onto the device
The driver proceeds to deliver and POD is captured on Shesha
myFocis
Real-time collection and delivery information is available nationally on the owned and developed track and trace system called, myFocis. The application has extensive reporting capability including; management reports, service level reports for management and Customers, POD reports and distribution profile reports. Our Customers are able to track shipments from the convenience of their Desktop on the following websites:
International www.fedex.comNational / Regional www.supaswift.com
Automation
FedEx Express has installed an automated system consisting of Garvens scales and sizing (dimensioning) systems to weigh and measure shipments, whilst moving on a conveyor belt through the operational area in Cape Town, Durban, Johannesburg and Pretoria. These applications will soon be rolled out to Port Elizabeth and our Gateway at OR Tambo International Airport.
Our mobile communication solution, Shesha, ensure shipment information is captured prior to arrival at the hub. Once shipments are off-loaded at the hub, the shipments are placed on the conveyor belt. Shipments then move through the Garvens scale (SWAD), which scans the shipment into the hub and records the weight and dimensions of each item.
The shipment continues to move on the conveyor belt across the operational floor from where it is allocated and manifested into bays according to its destination.
Some of the major benefits of the Automation system include: • Trackandtraceconfirmationthattheshipmenthasarrivedinthehub• Shipmentsprocessedathighspeedtoensureallcut-offdeadlinesaremet• Weightanddimensionsarerecordedforaccurateinvoicing
(The automated SWAD system is checked daily using a certified weight and is calibrated monthly)
Virtual Postman The Virtual Postman provides Customers access to information directly from the website:• Conformance statistics by customer – to report
on our service delivery• Proof of delivery reports• Customer activity reports• Image scanned Proof of Deliveries
E-docs
Allows for provision of electronic documents including• Statements• Invoices• Waybill and POD images
Broad-Based Black Economic Empowerment (B-BBEE)
Broad-Based Black Economic Empowerment has certainly become a key issue in the South African business environment today. It has become increasingly important to deal with suppliers who have their B-BBEE policies and initiatives on track.
You can be comforted by the fact whatever you spend with FedEx Express, will equate directly to points on your respective B-BBEE scorecard. FedEx Express has an acceptable EmpowerDEX rating of BB and is a Level 6 Contributor.
CORPORATE GOVERNANCE
Rev
erifi
cati
on in
pro
gres
s
Employment Equity
Occupational Levels:
The purpose of FedEx Express’ policy on Employment Equity is to achieve equity in the workplace and in so doing foster a productive and fair work environment. The implementation of this policy requires application of the following principles, objectives and related practices:
The following Workforce Profile, dated and submitted to the Department of Labour clearly details Fedex Express’s commitment to ensuring that the required Employment Equity target is met and ultimately exceeded:
CORPORATE GOVERNANCE continued..
• Absenceofallformsofunfairdiscrimination• Affirmativeaction• Equalopportunitiesforall• Valuingdiversity• Applicability• Responsibilities• Rights
Occupational LevelsMale Female Male Foreign
Nationals TotalA C I A C I W W Male Female
Top ManagementTarget
02
01
00
00
00
00
2 (1)2
44
22
00
8 (1)11
Senior ManagementTarget
03
02
23
02
01
02
34
78
00
00
1225
Professionally qualified, experienced specialists & mid-managementTarget
310 (1)
47
38
1 (1)4 (3)
03
04 (1)
95 (1)
910 (2)
21
00
31 (2)52 (8)
Skilled technical academically qualified workers, junior management, supervisors, foremen and superintendentsTarget
18 (1)30
1013
1120
6156
610 (1)
312 (1)
2734 (1)
20 (1)18 (2)
00
10
102 (1)152 (6)
Semi-skilled and discretionary decision makingTarget
152186 (5)
2944 (1)
1937
4165 (2)
2430 (1)
1926 (1)
5482 (2)
7 (1)19 (2)
00
10
346489 (11)
Unskilled and defined decision makingTarget
2315
25
25
1310
02
02
02
02
00
00
4043
TOTAL PERMANENT
TARGET196
246 (3)45
72 (1)3773
61 (1)96 (5)
3046 (2)
2246 (3)
95 (1)129 (5)
47 (2)61 (6)
43
20
539 (4)772 (25)
Non-permanent EmployeesTarget
62
22
42
02
02
02
32
00
00
00
1514
TOTAL PERMANENT
TARGET202 (1)248 (3)
4774 (1)
4175
61 (1)98 (5)
3048 (2)
2248 (3)
98 (1)131 (5)
47 (3)61 (6)
43
20
554 (4)786 (25)
Corporate Social Responsibility
CORPORATE GOVERNANCE continued..
Boots for Africa
Assisting in distribution soccer boots weighing 1200kg’s from Sheffield FC to various beneficiaries
The Nelson Mandela’ 46664 - Give a minute of your time for Aids’ concert
Handling on ground logistics of 40 000kg’s equipment including a 15 piece sculpture of Mr Mandela - 800kg’s
Aids Orphans’ Breast Milk
Moving 400kg’s breast milk from the uSA to Aids Orphans in South Africa
Spirited little fighter stuns doctors
Helping Tian Farmer by transporting two oxygem concentratiors to herhome in Zimbabwe
Women’s Day in Johannesburg at Othwandeni Family Centre
Handing over baby seats and appliances
Women’s Day in Durban at the Open Door Crisis Care Centre
Handing over duvet sets and appliances
Skills Development
FedEx Express realises that in order to achieve the targets as detailed in the Employment Equity Report, skilled Employees will be required. It also realise the importance of retaining staff and one of the factors in ensuring the retention of skills, is the development of additional skills.
Fedex Express belongs to TETA and therefore has to comply with the requirements of the association of which the submission of the Annual Training Report as well as the Workplace skills plan are an integral part. In this regard, Fedex Express has been able to claim back 75% of the annual skills levies paid, based on the compliance of the categories.
The following Skills Development projects are in place:
Education Assistance Program
Fedex Express understands that not all its Employees have been privileged enough to obtain a formal tertiary education and has therefore introduced an Education Assistance Program, providing Employees with the opportunity to obtain additional qualifications.
Discretionary Grant Training
upskilling of employees, through the TETA Discretionary Grant takes place frequently and these include:• Customer service• Customer clearance• ABET• Dangerous goods• Supply chain management• Practical management• Occupational health and safety• CSD Training
HIV/AIDS Awareness training includes:• Training our managers on how to deal with staff
revealing their status• HowtohandleHIV/AIDSandrelatedissues• Importance of consistent medication and regular
blood tests
Notwithstanding the above, we know that all persons with HIV or AIDS have the legal right to privacy.
An Employee is therefore not legally required to disclose their HIV status to their Employer or to other Employees.
Management Trainee Programme
The in-house training course, Practical Management, allows us to provide supervisors and junior managers with skills such as planning, organizing, leading, control, motivation, communication and interpersonal skills. Succession planning is becoming increasingly important and we have found this course deals with all the training to ensure internal promotion and development.
CORPORATE GOVERNANCE continued..
ISO 9001:2000 NSL – Net Service Level
FedEx Management and staff are committed to establishing and maintaining an effective Quality Assurance System based on ISO 9001:2000. This will assist in facilitating the achievement of the FedEx Express “Purple Promise”.
Customers are increasingly demand ISO compliance as evidence of global consistency and quality. FedEx Express in South Africa received its first accreditation on the 7th of August 1998.
The standard changed from ISO 9002 to ISO 9001:2000 and FedEx Express was re-accredited in December 2003. Though its commitment to maintaining and exceeding the high quality standards required, FedEx Express has managed to remain ISO certified and will continue to evolve as ISO creates a platform for continuous improvement.
During March 2007, all the South African branches of FedEx Express were audited and received full Lloyds Register Quality Assurance to the ISO 9001:2000 Quality Management System Standards.In order to ensure that FedEx Express remains complaint, Management ensures that the Quality Policy Statement is communicated to all Employees. ISO is included in the new Employee induction Training and Each Employee has access to Qualifier (an electronic version of the Policies and Procedures), thereby indicating commitment to the Quality Policy Statement and the Strategic Objectives set for the period.
Suppliers will all be compelled to comply with the standards set and will be measured according to these standards. Management commits to comply with the requirements set out in ISO 9001:2000 and will continually improve the effectiveness of the Quality Management System.
The Quality Policy and the Strategic Objectives are reviewed annually.
CuSTOMER SERVICE COMMITMENT
Being a GSP, FedEx Express is measured in terms of its service levels by the FedEx Express regional office in Dubai. Daily, weekly and monthly reporting on the NSL achievement are communicated to Dubai. The target for the NSL is set 95% and specific focus is presently placed on achieving and exceeding this target. It is not ultimately in place to ensure excellent service levels to all FedEx Express Customers globally.
Southern Africa as a whole is measured. The measurement is further broken down by branch to assist in determining problems to take corrective action and ensure the continuous improvement of the NSL.
The NSL is calculated as follows:
On time packagesNSL = Total volume of packages
Certain non-deliveries are beyond our control and are therefore “excused” and these are classified as on-time deliveries and include:
• Shipper providing incorrect recipient address• Recipient being unavailable for delivery• Service disruptions (eg Customs)
Account management
Customer Referrals
All accounts are managed either by the FedEx Express Internal Sales team and the Business Development team. Their main focus is on customer liaison which includes:
• Consultative advice on best practices within the industry• Provides feedback on Net Service Levels• Assist Customers with cost saving initiatives such as training users in order to understand the most cost
effective product in relation to the service required• Assist Customers with query resolution assistance• Promote, sell and market the FedEx Express services
FedEx Express understands the importance of satisfied customers and our more than 8 500 customers attest to our success in achieving continual customer satisfaction. Herewith a list of some of our top customers who may be contacted to verify our commitment:
Company Name Contact Person Telephone Number Number of years service provided
Amalgamated Appliances Rob Marais +27 11 490-9498 2
Bidvest Ravi Govender +27 11 731 7600 8
Chronic solutions Rodney Hesketh Maré +27 11 237 9122 6
Dental Warehouse Eric Serebro +27 11 719 9111 6
Homemark Riaan van Tonder +27 11 444 8800 4
Ince David Atkinson +27 11 241 3000 10
Investec Kathy Eve +27 11 286-7911 15
Metro Cash Carry Bashir Halim +27 11 490 2000 6
Pratty & Whitney Pieter Nel +27 11 701 3035 4
Standard Bank Blanche Ramahanedza +27 11 378 7213 9 (months)
Toyota SA Lana Woolson +27 11 809 2434 10
u & G Fabrics Anwaar Dawood +27 31 275 3100 4
unisys Ian Thompson + 27 11 233 4000 5
Virgin Active Henry Arendse +27 21 710 8500 4
CuSTOMER SERVICE COMMITMENT continued..
Product information
Global Product Offering
IPInternational Priority
A time definite, express door-to-door delivery service to over 220 countries worldwide
IFInternational First
A time definitive service (by 10h30 on delivery commitment date) offered to 5000 zip codes in the uSA only. This service is only available when sending documents. A surcharge of R378,00 applies over and above the agreed IP rate.
FedEx 10kg and 25kg Box Service
A cost effective, convenient flat-rate packaging solution offered when sending packages via the FedEx International Priority (IP) service and Country Listing & Zones
IRMImports
This bulk mailing service allows for documentation, financial reports and a variety of printed matter to be collected, sorted and flown internationally for injection into the local postal system. No proof of delivery is available for this mailing option
IBCImports
This is an express door-to-door, customs cleared service from over 220 countries worldwide to South Africa. Price available on application. Kindly contact your local FedEx Express or Account Executive for assistance
Regional Product Offering
RPRegional Priority
A premium overnight door-to-door service is available the next business day following collection to the following destinations only: Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe. Please be advised that this service is subject to customs clearance. A delay of 24 to 48 hours may be experienced for shipments that do not originate from Johannesburg and/or are destined to an area at destination
RR1Regional Express Road
Consignment are delivered between 1 to 3 days after the day of collection, depending on the origin and/or destination. This service is offered to the following destinations only: Botswana, Lesotho, Namibia and Swaziland. Please be advised that this service is subject to customs clearance. A delay of 24 to 48 hours may be experienced for shipments that do not originate from Johannesburg and/or are destined to an outlying area at destination.
RR2Regional Economy Road
Consignment are delivered between 2 to 5 days after the day of collection, depending on the origin and/or destination. This service is offered to the following destinations only: Botswana, Lesotho, Namibia and Swaziland. Please be advised that this service is subject to customs clearance. A delay of 24 to 48 hours may be experienced for shipments that do not originate from Johannesburg and/or are destined to an outlying area at destination.
IRMRemail
This bulk mailing service allows for documents, financial reports and a variety of printed matter to be collected, sorted and forwarded to Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe for final postage. No proof of delivery is available for this mailing option
IBCImports
This is an express door-to-door, customs cleared service form the listed Regional countries to South Africa. Price available on application. Kindly contact your local FedEx Express office or Account Executive for Assistance
Holds up to 60 pages of standard A4 paperwork. • 34 x 24 cm* • Max weight: 0,5kg
The FedEx* Envelope can also be used for suitable non-document shipments. Please contact your FedEx Customer Service Centre for more information.
A special FedEx* Envelope rate applies up to the maximum weight of 0,5kg.
FedEx* Pak
For larger documents or other compact items. • 39,3 x 30,4 cm* • Max weight 5kgA special FedEx* Pak rate applies up to the maximum weight of 5kg.
FedEx* Tube
Self-seal tube that’s ideal for drawings, blue prints, photographs and any other items which are better rolled than folded. • 96,5 x 15,2 cm* • Max weight: 9kg
FedEx* Box
Self-sealing, hard-wearing boxes offering optimum protection during transportation. Available in 3 Sizes: • S 29,2 x 26,9 x 2,8 cm* • M 33 x 29,2 x 6 cm* • L 44,4 x 31,4 x 7,6 cm*
FedEx* 10kg Box and FedEx* 25kg Box Service
Easy to assemble, convenient boxes offering optimum protection during transportation. Can only by used with the FedEx* 10kg Box and FedEx* 25kg Box service, the flat rate option of our FedEx International Priority service • FedEx* 10kg Box 39 x32 x 24 cm* • FedEx* 25kg Box 29 x 42 x 31 cm*
PRODuCT OFFERINGS
FedEx* Envelopes
INTERNATIONAL PACKAGING *Internal measurements
Country Zones and Listings
Major Centres
INTERNATIONAL PRIORITY
NATIONAL PRODuCT OFFERING
Bloemfontein (BFN)Cape Town (CPT)Durban (DuR)East London (ELS)George * (GRJ)
Johannesburg (JHB)Kimberley * (KIM)Nelspruit (NLP)Pietermaritzburg (PZB)Polokwane (PTG)
Port Elizabeth (PLZ)Pretoria (PRY)Richards Bay (RCB)Welkom (WEL)
* These areas may experience delays due to airline constrains
SDXSamday ExpressMajor Centres
A minimum charge between major centres for the first 2kg’s of R350,00 and a rate of R20,00 per kilogram thereafter for shipments heavier than 2kg’s will apply. A dedicated vehicle is dispatched to collect your shipment and to then place same on the next available flight. This shipment will be delivered within two hours after arrival at destination. This service is dependent on availability of flights and is only available between major centres. Should a same day service be required to an Outlying Delivery Area or a major where there are limited or no flights available, a drive away can be arranged at an additional cost. A quotation must be requested in such cases. Kindly contact your nearest FedEx Express office for further details.
SDXSamday ExpressIntra City
A minimum charge between major centres for the first 2kg’s of R250,00 and a rate of R8,00 per kilogram thereafter for shipments heavier than 2kg’s will apply. This service is only available within the metropolitan limits of a major centre. A dedicated vehicle is dispatched to collect your shipment within two hours after collection. Should a same day service be required to an Outlying Delivery Area or a major where there are limited or no flights available, a drive away can be arranged at an additional cost. A quotation must be requested in such cases. Kindly contact your nearest FedEx Express office for further details.
FDX EEarly Delivery
This early delivery service will be effected between 08h00 to 09h00 on business days to major centres within South Africa. A minimum charge for the first 2 kg’s will be levied as well as an additional rate per kilogram (depending on origin and destination) for shipments heavier than 2kg’s. Refer to Annexure 5.
Should an early delivery service be required within or to an Outlying Delivery Area, this can be arranged at an additional cost. A quotation must be requested in such cases. Any delivery effected before 08h00 will be charged as an “After Hours” delivery. Kindly contact your nearest FedEx Express office for further details.
IP 10kg & 25kg Box IP 10kg &
25kg Box IP 10kg & 25kg Box
Country Zone Transit time Zone Country Zone Transit
time Zone Country Zone Transit time Zone
Afganistan K 5 to 6 D Germany F 2 to 3 B Niue N 4 to 5 EAlbania J 4 to 5 E Ghana O 3 to 5 D Norway H 2 to 3 CAlgeria N 4 to 6 D Gibraltar N 3 to 4 C Oman K 2 to 4 DAmerican Samoa K 4 to 5 E Greece H 2 to 3 E Pakistan K 3 to 5 DAndorra F 3 to 4 E Greenland N 5 to 6 C Palau K 3 to 4 EAngloa O 4 to 6 D Grenada E 2 to 3 E Palesine K 3 to 7 EAnguilla E 4 to 5 E Guadeloupe E 2 to 3 E Panama I 3 to 4 EAntigua E 3 to 4 E Gaum K 4 to 5 E Papua New Guinea K 3 to 5 EArgentina I 3 to 4 E Guatemala I 3 to 4 E Paraguay I 3 to 4 EArmenia J 4 to 5 E Guernsey F 2 to 3 E Peru I 3 to 4 EAruba E 2 to 3 E Guinea N 3 to 5 D Phillippines I 3 to 5 CAustralia L 3 to 4 D Guinea-Bissau N 4 to 5 D Poland J 3 to 4 EAustria H 2 to 3 E Guyana I 4 to 5 E Portugal H 2 to 3 CAzerbaijan J 6 to 7 E Hati E 3 to 4 E Puerto Rico E 3 to 4 EBahamas E 2 to 4 E Honduras I 3 to 4 E Qatar K 2 to 3 DBahrain K 2 to 3 D Hong Kong G 2 to 4 C Reunion Island N 3 to 4 DBangladesh K 3 to 5 D Hungary J 3 to 4 E Romania J 2 to 4 EBarbados E 2 to 3 E Iceland N 3 to 4 C Russian Federation J 2 to 3 EBarbuda E 3 to 4 E India K 3 to 4 D Rwanda N 5 to 6 DBelarus J 4 to 5 E Indonesia I 3 to 5 C Saba E 2 to 4 EBelgium F 2 to 3 B Iran K 4 to 5 D Saipan K 4 to 5 EBelize I 3 to 4 E Iraq K 5 to 6 E San Marino H 2 to 3 BBenin N 3 to 4 D Ireland Northern F 2 to 3 B Sao Tome & Principe N 4 to 5 DBermuda E 2 to 3 E Isreal K 2 to 4 D Saudi Arabia K 2 to 3 DBhutan K 6 to 7 D Italy F 2 to 3 B Senegal N 3 to 4 DBolivia I 3 to 4 E Ivory coast M 3 to 5 D Serbia J 3 to 4 EBonaire E 2 to 4 E Jamaica E 2 to 3 E Seychelles N 3 to 5 DBosnia & Herzegovina J 4 to 5 E Japan G 2 to 4 C Sierra Leone N 5 to 6 DBotswana A 1 to 3 n/a Jersey F 2 to 3 E Singapore G 3 to 4 CBrazil I 3 to 4 E Jordan K 3 to 4 D Slovakia J 2 to 3 EBritish Virgin Islands E 2 to 3 E Kazakhstan J 3 to 5 E Slovenia J 2 to 4 EBrunei I 3 to 4 E Kenya O 1 to 2 D Solomon Islands K 4 to 5 EBulgaria j 3 to 5 E Kiribati N 4 to 5 E Somalia N 3 to 4 DBurkina Faso N 4 to 5 D Korea, South I 3 to 5 C Spain F 2 to 3 EBurundi N 6 to 8 D Kosovo J 6 to 9 E Sri Lanka K 3 to 4 DCambodia I 5 to 6 C Kuwait K 2 to 4 D St. Barthelemy E 2 to 3 ECameroon N 4 to 5 D Laos I 5 to 6 C St. Eustatius E 2 to 4 ECanada E 2 to 3 C Latvia J 3 to5 E St. Kitts and Nevis E 2 to 3 ECanary Island 3 to 5 E Lebanon K 4 to 5 D St. Lucia E 3 to 4 ECape Verde Island N 6 to 7 D Lesotho A 1 to 3 n/a St. Maarten E 3 to 4 ECayman Island E 2 to 3 E Liberia N 6 to 9 D St. Martin E 2 to 3 ECentral African Republic N 4 to 5 D Libya K 4 to 5 D St. Vincent E 2 to 3 EChad N 5 to 6 D Liechtenstein F 2 to 3 B Sudan N 4 to 5 DChannel Island F 2 to 3 E Lithuania J 5 to 6 E Suriname I 5 to 5 EChile I 3 to 4 E Luxembourg F 2 to 3 B Swaziland A 1 to 3 n/aChina I 3 to 5 C Macao G 5 to 6 C Sweden H 2 to 3 CColombai I 3 to 4 E Macedonia J 4 to 5 E Switzerland F 2 to 3 BCongo N 3 to 6 D Madagascar N 4 to 5 D Syria K 3 to 5 DCook island k 5 to 6 E Malawi B 1 to 3 n/a Tahiti N 4 to 5 ECosta Rica I 3 to 4 E Malaysia I 3 to 4 C Taiwan G 2 to 5 CCroatia J 2 to 4 E Maldives K 7 to 8 D Tajikistan J 4 to 5 ECuba N 4 to 5 E Mali N 5 to 6 D Tanzania O 2 to 4 DCuracao E 3 to 4 E Malta K 3 to 4 D Thailand G 3 to 4 CCyprus K 3 to 4 D Marshall Islands K 6 to 8 E Togo M 3 to 4 DCzech Republic J 2 to4 E Martinique E 2 to 3 E Tonga k 4 to 5 EDemocratic Republic of Congo N 3 to 6 D Mauritania N 5 to 7 D Trinidad and Tobagi E 2 to 3 E
Denmark H 2 to 3 C Mauritius D 2 to 3 A Tunisia N 3 to 4 DDjibouti K 3 to 7 D Mexico E 2 to 4 E Turkey H 2 to 3 DDominica E 2 to 4 E Micronesia K 6 to 7 E Turkmenistan J 4 to 6 EDominican Republic E 3 to 4 E Moldova J 5 to 6 E Turks and Caicos Islands E 2 to 3 EEast Timor K 5 to 6 E Monaco F 2 to 3 B Tuvaku N 4 to 5 EEcuador I 3 to 4 E Mongolia N 3 to 5 C uganda O 2 to 4 DEgypt O 2 to 4 D Montserrat E 3 to 4 E Ukraine J 2 to 3 EEl Salvador I 3 to 4 E Morocco N 2 to 4 D United Arab Emirates K 2 to 4 DEquatorial Guinea N 9 D Montenegro J 3 to 4 E United Kingdom D 1 to 3 AEritrea N 5 to 6 D Mozambique B 1 to 2 n/a United States of America E 2 to 3 CEstonia J 4 to 5 E Myanmar I 9 C uruguay I 3 to 4 EEthiopia N 4 to 5 D Namibia C 1 to 3 n/a US Virgin Islands E 2 to 3 EFaeroe Island J 3 to 4 C Nauru N 4 to 5 E Uzbekistan J 6 to 8 EFalkland Island N 3 to 4 C Nepal K 4 to 5 D Vanuatu K 6 to 7 EFiji N 6 to 7 E Netherland Antilles E 6 to 7 E Vatican city F 2 to 3 BFinland H 2 to 3 C Netherlands F 2 to 3 B Venezuela i 2 to 4 EFrance F 2 to 3 B Nevis I 2 to 3 E Vietnam |I 3 to 4 CFrench Guiana I 3 to 4 E New Caledonia N 5 to 7 E Wallis & Futuna K 5 to 6 EFrench Polynesia K 4 to 5 E New Zealand L 3 to 4 D Western Samoa K 5 to 6 EGabon n 3 to 4 D Nicarague I 2 to 3 E Yemen K 3 to 4 EGambia N 5 to 9 D Niger N 3 to 4 D Zambia B 1 to 4 EGeorgia J 6 to 7 E Nigeria O 3 to 4 D Zimbabwe B 1 to 3 E
Additional Sevices
PRODuCT OFFERINGS GENERAL INFORMATION
FDX 1OvernightDelivery
This service is available throughout South Africa and delivery to Major Centres will be effected by 10h30 the following business day. A delay of up 24 hours may be experienced on shipments to or from an Outlying Delivery Area. A minimum charge for the first 2kg’s will be levied as well as an additional rate per kilogram (depending on origin and destination) for shipments heavier than 2kg’s
FDX 224 to 48 hourDelivery
This service is available throughout South Africa and delivery will be effected within 24 to 48 hours after collection between major centres. Certain Outlying Delivery Area routes and major centres may experience a 24-hour delay due to lack of flights available to the location. A minimum charge for the first 5kg’s will be levied as well as an additional rate per kilogram (depending on origin and destination) for shipments heavier than 5kg’s
FDX 324 to 72 hourDelivery
This service is available throughout South Africa and delivery will be effected within 24 to 72 hours after collection, depending on origin and/or destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlying Delivery Area A minimum charge for the first 10kg’s will be levied as well as an additional tarrif per kilogram (depending on origin and destination) for shipments heavier than 10kg’s
Surcharge
After Hours An after Hours Surcharge will be levied for deliveries and or collections effected after business hours as defined under the General Information section of this proposal. This surcharge will be levied over and above the applicable service tariff. This service is only available on the IP, RP, FDX E and FDX 1 products.
R250.00
Chain StoreDeliveries
This service is available throughout South Africa and delivery will be effected within 24 to 48 hours after collection between major centres. Certain Outlying Delivery Area routes and major centres may experience a 24-hour delay due to lack of flights available to the location. A minimum charge for the first 5kg’s will be levied as well as an additional rate per kilogram (depending on origin and destination) for shipments heavier than 5kg’s
R500.00
Embassy and Consulates Embassy and Consulate collections and or deliveries will attract a
surcharge over and above the applicable service tariff.
R100.00
Game Reserve / Parks, mines, Power Stations, Farms
Deliveries/collections from Game Reserves and/or Parks, Mines, Power Stations and Farms will attract a surcharge over and above the applicable service tariff.
R100.00
Saturdays Saturday collections and/or deliveries will attract a surcharge per AWB over and above the applicable service tariff. Deliveries are only available to the shaded areas on the routing matrix in Annexure 6. Any Saturday deliveries to non-shaded, major centres or Outlying Delivery Area’s can be done on a drive away basis. A quotation must be obtained prior to any shipment being despatched to an Outlying Delivery Area. In the event that we receive a shipment from our customers with the instruction to deliver domestically on the Saturday, either on the AWB or verbally when the collection request is placed, the drive away service will be provided and charged for in order to fulfil our service obligation. This service is only available on the IP, RP, FDX E and FDX products.
R70.00
Tariff
Documentation and Liability Fee
A documentation and liability fee will be charged on all shipments.
The fee provides automatic cover up to R1,000.00 for any physical damage or loss, which is not of a consequential nature.
In the event that a claim may arise, a formal claim form with supporting invoices must be faxed to the nearest FedEx Express office within 3 days of the collection or delivery.
R5,50 per AWB provides cover to a maximum of R1 000,00
Additional Liability Insurance Cover The insurance value must be declared on the Waybill and the
insurance option must be requested on the Waybill.
International / Regional shipment
National (Domestic) shipments
R50,00 for the next R2 000,00 in value and 1,5% of the declaraed value exceeding R3 000,00
Currency SurchargeFuel Surcharge
A currency surcharge is levied on the total freight tariff per Waybill for all Export shipments.
The Currency Surcharge is reviewed monthly and is calculated at a conversion rate of ZAR7.00 to uS$1.00
A fuel surcharge is levied on the total invoice value per Waybill prior to VAT being applied.
The fuel surcharge is reviewed monthly in line with the fuel price.
8,04% for March 2008
17,65% based on a fuel price of R7,92 for March 2008
Proof of Delivery Text POD’S may be obtained freeof charge from the websites:
International – www.fedex.comorNational / Regional – www.supaswift.com
Should a hard copy POD be required for a! national shipment, a levy will be charged I for each hard copy where it is found that delivery was effected within the committedservice parameter, except where POD’S are accessed via the website.
R20,00
GENERAL INFORMATION
Tariff Agreement - Page 1
ChargeableMass
The greater of volumetric or actual mass will be charged.
Volumetric weight is calculated in cm’s as follows:
(All cm measurements are rounded up to the next cm, eg 43.4cm becomes 44cm.)
Length (cm) X Width (cm) x Height (cm)
Service Type Volumetric Factor
The following Volumetric Factors are applicable:
5000 VolumetricFactor
IP - International Priority
RP - Regional Priority
IRM -Remail
IBC - Imports
SDX - Sameday Services
FDXE - Early Delivery
FDX 1 - Overnight Delivery by 10h30
FDX 2 - 24 to 48 hour Delivery Service
4000 VolumetricFactor
RR 1 - Regional Express Road
RR 2 - Regional Road
FDX 3 - 48 to 72 hour Delivery Servicce
Annual EscalationFedEx Express reviews its tariffs on the 1st of April annually
Validity
Business hours
This proposal is valid for 30 days from date of the proposal
Business hours are defined as follows:Monday to Friday 08h00 to 17h30Saturday 08h00 to 12h00
See Country Zone list for Specific Country
Information
A B C D E F G H I J K L M N O
Kg’s Regional Priority International Priority
FedEx LetterFedEx pak
0.5 57.86 100.93 73.93 168.82 171.26 213.51 214.42 226.85 251.48 254.70 289.53 258.41 26S.17 288.29 243.260.5 59.19 101.92 75.26 169.31 188.82 218.74 215.98 232.99 272.1 272.22 329.8 287.94 304.95 328.57 243.26
1.0 65.97 123.19 98.11 201.57 211.67 283.60 301.34 319.12 338.96 348.83 431.07 369.38 394.20 428.60 286.911.5 72.76 144.46 120.97 233.83 235.47 330.66 357.82 376.01 403.35 413.72 526.91 464.13 478.16 523.22 330.552.0 79.54 165.72 143.83 266.10 288.65 376.61 413.02 431.41 465.90 476.97 617.86 544.01 562.12 612.93 374.192.5 36.33 186.99 166.69 298.36 341.84 421.72 468.21 483.43 528.45 540.21 712.93 623.90 646.08 706.76 417.833.0 93.11 208.26 189.54 327.72 395.02 466.82 523.40 535.44 591.01 603.46 808.00 703.79 730.04 800.60 461.483.5 99.90 229.52 212.40 357.03 448.21 511.93 578.60 587.46 653.56 666.70 903.07 783.67 813.99 894.44 505.124.0 106.69 250.79 235.26 386.44 501.40 557.04 633.79 639.48 716.11 729.95 998.14 863.56 897.95 988.28 548.764.5 113.47 272.06 258.11 415.80 554.58 602.15 688.99 691.49 778.66 793.20 1 093.21 943.44 981.91 1 082.11 592.405.0 120.26 293.32 280.97 445.16 607.77 647.26 744.18 743.51 841.21 856.44 1 188.28 1 023.33 1 065.87 1 175.95 636.05
FedEx and other packaging
0.5 59.19 101.92 75.26 250.34 265.06 283.51 308.21 303.84 317.70 322.27 382.37 330.69 358.54 381.14 282.741.0 65.97 123.19 98.11 304.29 348.42 339.94 306.99 376.05 399.70 390.75 456.24 382.03 412.24 453.78 335.381.5 72.76 144.95 120.97 347.30 417.07 380.85 436.30 447.68 473.87 458.93 558.96 461.02 498.91 555.26 388.032.0 79.54 166.22 143.83 390.31 479.01 431.72 502.22 497.72 552.61 526.24 661.68 531.99 585.59 656.75 440.672.5 86.33 188.98 166.69 433.32 540.95 482.59 569.13 565.31 631.34 593.56 764.40 600.91 672.26 758.24 492.973.0 93.11 209.75 189.54 474.39 598.27 533.18 636.04 632.43 710.08 657.96 846.84 676.65 758.74 839.45 545.963.5 99.90 230.52 212.40 515.47 659.78 583.78 702.96 699.56 788.82 722.37 947.12 746.87 845.22 938.50 598.614.0 106.69 251.29 235.26 556.54 721.28 634.37 769.87 766.68 867.55 786.78 1 047.41 828.13 931.70 1 037.55 651.264.5 113.47 272.06 258.11 597.61 782.79 684.96 836.79 833.81 946.29 851.19 1 147.69 897.35 1 018.18 1 136.60 703.905.0 120.26 292.82 280.97 638.69 844.30 735.55 903.70 900.94 1 025.02 915.6 1 247.98 972.58 1 104.66 1 235.65 756.555.5 127.04 313.59 303.83 679.28 879.31 780.48 953.25 955.46 1.090.66 972.55 1 318.68 1 008.55 1 162.97 1 305.12 802.966.0 133.83 334.36 326.69 719.87 927.04 825.40 1 008.99 1 009.99 1.156.31 1 029.50 1 389.38 1 058.56 1 221.27 1 374.59 849.376.5 140.61 355.13 349.54 760.46 974.76 870.32 1 064.74 1 064.51 1.221.95 1 086.45 1 460.09 1 108.57 1 279.57 1 444.06 895.797.0 147.40 375.90 372.40 801.05 1 022.48 915.24 1 120.48 1 119.04 1.278.73 1 143.41 1 530.79 1 158.58 1 337.87 1 513.53 942-207.5 154.19 396.67 395.26 841.64 1 070.20 960.17 1 176.23 1 173.56 1 343.99 1 200.36 1 601.49 1 208.59 1 396.18 1 583.00 988.618.0 160.97 417.44 418.11 882.23 1 117.93 1 005.09 1 231.98 1 228.09 1 409.25 1 257.31 1 672.19 1 258.60 1 454.48 1 652.47 1 035.028.5 167.76 438.21 440.97 922.82 1 165.65 1 050.01 1 287.72 1 282.62 1 474.50 1 314.27 1 742.90 1 308.61 1 512.78 1 721.94 1 081.449.0 174.54 458.98 463.83 963.41 1 213.37 1 094.93 1 343.47 1 337.14 1 539.76 1 371.22 1 813.60 1 358.62 1 571.08 1 791.41 1 127.859.5 181.33 479.74 489.69 1 004.00 1 261.10 1 139.86 1 399.21 1 391.67 1 605.01 1 428.17 1 884.30 1 408.62 1 629.39 1 860.89 1 174.26
10.0 188.11 500.51 509.54 1 044.58 1 308.82 1 184.78 1 454.96 1 446.19 1 670.27 1 485.13 1 955.01 1 458.63 1 687.69 1 930.36 1 220.6810.5 194.90 621.28 532.4 1 082.85 1 346.63 1 225.43 1 510.71 1 498.88 1 735.24 1 536.85 1 996.42 1 507.49 1 718.95 1 970.54 1 262.3611.0 201.69 542.05 555.26 1 121.12 1 393.78 1 266.08 1 566.45 1 551.57 1 800.22 1 588.58 2 066.05 1 556.34 1 775.03 2 038.94 1 304.0411.5 208.47 562.82 578.11 1 159.38 1 440.93 1 306.72 1 622.20 1 604.25 1 865.19 1 640.30 2 135.69 1 605.19 1 831.10 2 107.34 1 345.7212.0 215.26 583.59 600.97 1 197.65 1 488.08 1 347.37 1 677.94 1 656.94 1 930.17 1 692.03 2 205.32 1 654.04 1 887.18 2 175.74 1 387.4012.5 222.04 604.36 623.83 1 235.92 1 535.23 1 388.02 1 733.69 1 709.62 1 995.14 1 743.75 2 274.96 1 702.89 1 943.25 2 244.14 1 429.0813.0 228.33 625.13 646.69 1 273.70 1 582.38 1 428.48 1 789.43 1 762.31 2 060.11 1 795.48 2 344.59 1 751.74 1 999.33 2 312.54 1 470.7613.5 235.61 645.90 669.54 1 311.48 1 629.53 1 468.94 1 845.18 1 815.00 2 125.09 1 847.20 2 414.22 1 800.60 2 055.40 2 380.95 1 512.4414.0 242.40 666.67 692.40 1 349.26 1 676.67 1 509.40 1 900.93 1 867.68 2 190.06 1 898.93 2 466.22 1 849.45 2 111.48 2 431.71 1 554.1214.5 249.19 687.43 715.26 1 387.04 1 723.82 1 549.86 1 956.67 1 920.37 2 255.04 1 950.65 2 535.42 1 898.30 2 167.56 2 499.67 1 595.8015.0 255.97 708.20 738.11 1 424.83 1 770.97 1 590.32 2 012.42 1 973.06 2 320.01 2 002.38 2 604.61 1 947.15 2 223.63 2 567.63 1 637.4815.5 262.76 728.97 760.97 1 462.61 1 818.12 1 630.79 2 068.16 2 025.74 2 384.99 2 054.10 2 673.80 1 996.00 2 279.71 2 635.60 1 679.1616.0 269.54 749.74 733.83 1 500.39 1 865.27 1 661.58 2 104.59 2 055.99 2 426.67 2 092.47 2 742.54 2 044.85 2 335.78 2 703.10 1 720.8416.5 276.33 770.51 806.68 1 538.17 1 912.42 1 689.22 2 134.96 2 079.24 2 461.03 2 126.67 2 811.19 2 093.71 2 391.86 2 770.52 1 762.5217.0 283.11 791.28 829.54 1 575.95 1 959.57 1 716.85 2 165.32 2 102.50 2 495.39 2 160.87 2 879.84 2 142.56 2 447.93 2 837.93 1 804.2017.5 289.90 812.05 852.40 1 613.74 2 006.72 1 744.49 2 195.68 2 125.75 2 529.75 2 195.07 2 948.48 2 191.41 2 504.01 2 905.35 1 845.8818.0 296.69 832.82 875.26 1 640.09 2 053.87 1 772.12 2 226.04 2 149.01 2 564.11 2 229.27 3 017.13 2 240.26 2 560.09 2 972.76 1 887.5618.5 303.47 853.59 898.11 1 600.55 2 101.01 1 799.02 2 256.40 2 172.26 2 598.47 2 263.47 3 079.32 2 283.68 2 609.94 3 033.71 1 929.2519.0 310.26 874.35 920.97 1 681.00 2 148.16 1 823.21 2 286.76 2 194.87 2 632.83 2 297.68 3 116.84 2 316.32 2 635.90 3 070.00 1 970.9319.5 317.04 895.12 943.83 1 701.45 2 189.61 1 849.92 2 317.12 2 221.53 2 667.19 2 331.88 3 154.36 2 348.96 2 661.86 3 106.30 2 012.6120.0 323.83 915.89 966.69 1 721.90 2 219.93 1 876.62 2 347.48 2 248.19 2 685.47 2 366.08 3 191.89 2 381.60 2 687.82 3 142.59 2 054.29
Addl per 0.5kg thereafter 7.96 17.09 24.04 25.49 41.13 31.97 48.87 41.69 59.50 47.04 69.69 48.80 54.19 68.46 36.67
Personalised Tariff - Page 1The following personalised tariff is a reflection of the full proposal addressed to:
Customer Acceptance
International Priority tariffs
Company:
Name:
Date of proposal:
Signature:
Estimated MonthlySpend in SA Rand:
Designation:
Business Development Executive:
Date:
FedEx Express 30 April 2008
R10 000.00 Mickey West
Tariff Agreement - Page 2 IP - International and Regional Priority
See Country Zone list for Specific Country
Information
A B C D E F G H I J K L M N O
Kg’s Regional Priority International Priority
FedEx LetterFedEx pak
0.5 57.86 100.93 73.93 168.82 171.26 213.51 214.42 226.85 251.48 254.70 289.53 258.41 26S.17 288.29 243.260.5 59.19 101.92 75.26 169.31 188.82 218.74 215.98 232.99 272.1 272.22 329.8 287.94 304.95 328.57 243.26
1.0 65.97 123.19 98.11 201.57 211.67 283.60 301.34 319.12 338.96 348.83 431.07 369.38 394.20 428.60 286.911.5 72.76 144.46 120.97 233.83 235.47 330.66 357.82 376.01 403.35 413.72 526.91 464.13 478.16 523.22 330.552.0 79.54 165.72 143.83 266.10 288.65 376.61 413.02 431.41 465.90 476.97 617.86 544.01 562.12 612.93 374.192.5 36.33 186.99 166.69 298.36 341.84 421.72 468.21 483.43 528.45 540.21 712.93 623.90 646.08 706.76 417.833.0 93.11 208.26 189.54 327.72 395.02 466.82 523.40 535.44 591.01 603.46 808.00 703.79 730.04 800.60 461.483.5 99.90 229.52 212.40 357.03 448.21 511.93 578.60 587.46 653.56 666.70 903.07 783.67 813.99 894.44 505.124.0 106.69 250.79 235.26 386.44 501.40 557.04 633.79 639.48 716.11 729.95 998.14 863.56 897.95 988.28 548.764.5 113.47 272.06 258.11 415.80 554.58 602.15 688.99 691.49 778.66 793.20 1 093.21 943.44 981.91 1 082.11 592.405.0 120.26 293.32 280.97 445.16 607.77 647.26 744.18 743.51 841.21 856.44 1 188.28 1 023.33 1 065.87 1 175.95 636.05
FedEx and other packaging
0.5 59.19 101.92 75.26 250.34 265.06 283.51 308.21 303.84 317.70 322.27 382.37 330.69 358.54 381.14 282.741.0 65.97 123.19 98.11 304.29 348.42 339.94 306.99 376.05 399.70 390.75 456.24 382.03 412.24 453.78 335.381.5 72.76 144.95 120.97 347.30 417.07 380.85 436.30 447.68 473.87 458.93 558.96 461.02 498.91 555.26 388.032.0 79.54 166.22 143.83 390.31 479.01 431.72 502.22 497.72 552.61 526.24 661.68 531.99 585.59 656.75 440.672.5 86.33 188.98 166.69 433.32 540.95 482.59 569.13 565.31 631.34 593.56 764.40 600.91 672.26 758.24 492.973.0 93.11 209.75 189.54 474.39 598.27 533.18 636.04 632.43 710.08 657.96 846.84 676.65 758.74 839.45 545.963.5 99.90 230.52 212.40 515.47 659.78 583.78 702.96 699.56 788.82 722.37 947.12 746.87 845.22 938.50 598.614.0 106.69 251.29 235.26 556.54 721.28 634.37 769.87 766.68 867.55 786.78 1 047.41 828.13 931.70 1 037.55 651.264.5 113.47 272.06 258.11 597.61 782.79 684.96 836.79 833.81 946.29 851.19 1 147.69 897.35 1 018.18 1 136.60 703.905.0 120.26 292.82 280.97 638.69 844.30 735.55 903.70 900.94 1 025.02 915.6 1 247.98 972.58 1 104.66 1 235.65 756.555.5 127.04 313.59 303.83 679.28 879.31 780.48 953.25 955.46 1.090.66 972.55 1 318.68 1 008.55 1 162.97 1 305.12 802.966.0 133.83 334.36 326.69 719.87 927.04 825.40 1 008.99 1 009.99 1.156.31 1 029.50 1 389.38 1 058.56 1 221.27 1 374.59 849.376.5 140.61 355.13 349.54 760.46 974.76 870.32 1 064.74 1 064.51 1.221.95 1 086.45 1 460.09 1 108.57 1 279.57 1 444.06 895.797.0 147.40 375.90 372.40 801.05 1 022.48 915.24 1 120.48 1 119.04 1.278.73 1 143.41 1 530.79 1 158.58 1 337.87 1 513.53 942-207.5 154.19 396.67 395.26 841.64 1 070.20 960.17 1 176.23 1 173.56 1 343.99 1 200.36 1 601.49 1 208.59 1 396.18 1 583.00 988.618.0 160.97 417.44 418.11 882.23 1 117.93 1 005.09 1 231.98 1 228.09 1 409.25 1 257.31 1 672.19 1 258.60 1 454.48 1 652.47 1 035.028.5 167.76 438.21 440.97 922.82 1 165.65 1 050.01 1 287.72 1 282.62 1 474.50 1 314.27 1 742.90 1 308.61 1 512.78 1 721.94 1 081.449.0 174.54 458.98 463.83 963.41 1 213.37 1 094.93 1 343.47 1 337.14 1 539.76 1 371.22 1 813.60 1 358.62 1 571.08 1 791.41 1 127.859.5 181.33 479.74 489.69 1 004.00 1 261.10 1 139.86 1 399.21 1 391.67 1 605.01 1 428.17 1 884.30 1 408.62 1 629.39 1 860.89 1 174.2610.0 188.11 500.51 509.54 1 044.58 1 308.82 1 184.78 1 454.96 1 446.19 1 670.27 1 485.13 1 955.01 1 458.63 1 687.69 1 930.36 1 220.6810.5 194.90 621.28 532.4 1 082.85 1 346.63 1 225.43 1 510.71 1 498.88 1 735.24 1 536.85 1 996.42 1 507.49 1 718.95 1 970.54 1 262.3611.0 201.69 542.05 555.26 1 121.12 1 393.78 1 266.08 1 566.45 1 551.57 1 800.22 1 588.58 2 066.05 1 556.34 1 775.03 2 038.94 1 304.0411.5 208.47 562.82 578.11 1 159.38 1 440.93 1 306.72 1 622.20 1 604.25 1 865.19 1 640.30 2 135.69 1 605.19 1 831.10 2 107.34 1 345.7212.0 215.26 583.59 600.97 1 197.65 1 488.08 1 347.37 1 677.94 1 656.94 1 930.17 1 692.03 2 205.32 1 654.04 1 887.18 2 175.74 1 387.4012.5 222.04 604.36 623.83 1 235.92 1 535.23 1 388.02 1 733.69 1 709.62 1 995.14 1 743.75 2 274.96 1 702.89 1 943.25 2 244.14 1 429.0813.0 228.33 625.13 646.69 1 273.70 1 582.38 1 428.48 1 789.43 1 762.31 2 060.11 1 795.48 2 344.59 1 751.74 1 999.33 2 312.54 1 470.7613.5 235.61 645.90 669.54 1 311.48 1 629.53 1 468.94 1 845.18 1 815.00 2 125.09 1 847.20 2 414.22 1 800.60 2 055.40 2 380.95 1 512.4414.0 242.40 666.67 692.40 1 349.26 1 676.67 1 509.40 1 900.93 1 867.68 2 190.06 1 898.93 2 466.22 1 849.45 2 111.48 2 431.71 1 554.1214.5 249.19 687.43 715.26 1 387.04 1 723.82 1 549.86 1 956.67 1 920.37 2 255.04 1 950.65 2 535.42 1 898.30 2 167.56 2 499.67 1 595.8015.0 255.97 708.20 738.11 1 424.83 1 770.97 1 590.32 2 012.42 1 973.06 2 320.01 2 002.38 2 604.61 1 947.15 2 223.63 2 567.63 1 637.4815.5 262.76 728.97 760.97 1 462.61 1 818.12 1 630.79 2 068.16 2 025.74 2 384.99 2 054.10 2 673.80 1 996.00 2 279.71 2 635.60 1 679.1616.0 269.54 749.74 733.83 1 500.39 1 865.27 1 661.58 2 104.59 2 055.99 2 426.67 2 092.47 2 742.54 2 044.85 2 335.78 2 703.10 1 720.8416.5 276.33 770.51 806.68 1 538.17 1 912.42 1 689.22 2 134.96 2 079.24 2 461.03 2 126.67 2 811.19 2 093.71 2 391.86 2 770.52 1 762.5217.0 283.11 791.28 829.54 1 575.95 1 959.57 1 716.85 2 165.32 2 102.50 2 495.39 2 160.87 2 879.84 2 142.56 2 447.93 2 837.93 1 804.2017.5 289.90 812.05 852.40 1 613.74 2 006.72 1 744.49 2 195.68 2 125.75 2 529.75 2 195.07 2 948.48 2 191.41 2 504.01 2 905.35 1 845.8818.0 296.69 832.82 875.26 1 640.09 2 053.87 1 772.12 2 226.04 2 149.01 2 564.11 2 229.27 3 017.13 2 240.26 2 560.09 2 972.76 1 887.5618.5 303.47 853.59 898.11 1 600.55 2 101.01 1 799.02 2 256.40 2 172.26 2 598.47 2 263.47 3 079.32 2 283.68 2 609.94 3 033.71 1 929.2519.0 310.26 874.35 920.97 1 681.00 2 148.16 1 823.21 2 286.76 2 194.87 2 632.83 2 297.68 3 116.84 2 316.32 2 635.90 3 070.00 1 970.9319.5 317.04 895.12 943.83 1 701.45 2 189.61 1 849.92 2 317.12 2 221.53 2 667.19 2 331.88 3 154.36 2 348.96 2 661.86 3 106.30 2 012.6120.0 323.83 915.89 966.69 1 721.90 2 219.93 1 876.62 2 347.48 2 248.19 2 685.47 2 366.08 3 191.89 2 381.60 2 687.82 3 142.59 2 054.29
Addl per 0.5kg thereafter 7.96 17.09 24.04 25.49 41.13 31.97 48.87 41.69 59.50 47.04 69.69 48.80 54.19 68.46 36.67
Personalised Tariff - Page 2The following personalised tariff is a reflection of the full proposal addressed to:
A time definite, express door-to-door delivery service to over 220 countries worldwide
Customer Acceptance
International Priority tariffs
Company:Company:
Name:
Date of proposal:Date of proposal:
Signature:
Estimated MonthlySpend in SA Rand:
Designation:
Business Development Executive:
Date:
FedEx Express FedEx Express30 April 2008 30 April 2008
R10 000.00 Mickey West
International 10kg & 25kg TariffsFedEx 10kg Box
Zone A Zone B Zone C Zone D Zone E
986.70| 1 597.20 1 833.15 1 998.15 2 079.00
Discount per kg thereafter to a maximum of 18kg’s per box
100.00 144.00 178.00 186.00 186.00
FedEx 25kg Box
Zone A Zone B Zone C Zone D Zone E
1 926.00 3 099.60 3 580.20 3 839.40 3 949.20
Discount per kg thereafter to a maximum of 18kg’s per box
100.00 144.00 178.00 186.00 186.00
Regional Road Tariffs
CountryRR1 Express Road RR2 Economy Road
Outlying Delivery Surcharge (to be added to the applicable RR1 or RR2 tarrif)
Min Min kg’s Per kg thereafter Min Min kg’s Per kg thereafter Min Min kg’s Per kg thereafter
Botswana 279.00 10.0 R9.60 279.00 10.0 R6.00 64.80 10.0 R4.20
Lesotho 302.25 10.0 R10.40 302.25 10.0 R6.50 70.20 10.0 R4.55
Namibia 302.25 10.0 R14.95 302.25 10.0 R7.15 70.20 10.0 R4.55
Swaziland 232.50 10.0 R8.00 232.50 10.0 R5.00 54.00 10.0 R3.50
Domestic Tariffs
SDX Major – Sameday Major Centre Delivery SDX intra city – Someday inter City Delivery
Major Centre minumum (2 kg’s) R350.00 Major Centre minumum (2 kg’s) R250.00
Tarrif per kg above minimum weight of 2 kg’s R20.00 Tarrif per kg above minimum weight of 2 kg’s R8.00
FDX E – Delivery Matrix FDX 1 – Overnight Express Tariff
Major Centre minumum (2 kg’s) R99.00 Minimum TarifMajor Centre minumum (2 kg’s)
R29.00
Tarrif per kg above minimum weight of 2 kg’s Refer Annexure 5 Outlying Area minumum (2 kg’s) R59.00
Tarrif per kg above minimum weight of 2 kg’s R8.00
FDX 2 – Tariff FDX 3 – Tariff
Minimum Tariff Minimum Tariff
Major Centre minimum (5 kg’s) R40.00 Major Centre minimum (10 kg’s) R40.00
Outlying Area minimum (5 kg’s) R70.00 Outlying Area minimum (10 kg’s) R70.00
Tariff per kg above minimum weight of 2 kg’s Refer Annexure 7 Tariff per kg above minimum weight of 2 kg’s Refer Annexure 8
Additional Services General Information
After Hours R250.00 Currency Surcharge* Apr 08 – 10.03%
Chain Store Deliveries R500.00 Fuel Surcharge* Apr 08 – 19.85%
Embassies & Consulates R100.00 Documentation Fee R5.50
Game Reserves or Parks, Mines, Power Stations, Farms
R70.00 Insurance as detailed in Company Profile will apply* Reviewed on a monthly basis
Township collections and Delivery R70.00
The above service is subject to Customs Clearance
These rates are exclusive of any Surcharges, Insurance Cover and VAT and Customs Duties
Refer to the Zone list to determine the Zone applicable to a specific Country
A volumetric factor of 5000 applies
Annexure 1
10kg and 25kg FedEx Box
IRM - Remail
RR - Regional Road Express
A convenient, flat rate priced packaging solution when sending your packages via FedEx International Priority A premium road delivery service to Botswana, Lesotho, Namibia and Swaziland
Company: Company:Date of proposal: Date of proposal:FedEx Express FedEx Express30 April 2008 30 April 2008
Coverage Africa, Asia, Middle East, Far East, Europe, North America, South America and Australasia.
What size? Box Dimensions (Internal Measurements)10kg Box 39cm x 32cm x 24cm25kg Box 49cm x 42cm x 31 cm
Customs Maximum declared value for customs is uSD 50 000. Declared value may not exceed Customs value.
Service Features Track and traca Electronic proof of delivery
Pricing A Flat rate applies up to 10kg’s and up to 25kg’s for 10kg and 25kg box respectively. An incremental rate per kg is then added up to 18kg and 32kg respectively.
Restrictions Dangerous goods are not accepted One waybill per box. Each box will require its own waybill. Only approved FedEx printed boxes may be used for this service type Maximum weight for 10kg Box is 1 Skg’s Maximum weight for 25kg Box is 32kg’s
FedEx 10kg Box
Zone A Zone B Zone C Zone D Zone E
986.70| 1 597.20 1 833.15 1 998.15 2 079.00
Discount per kg thereafter to a maximum of 18kg’s per box
100.00 144.00 178.00 186.00 186.00
FedEx 25kg Box
Zone A Zone B Zone C Zone D Zone E
1 926.00 3 099.60 3 580.20 3 839.40 3 949.20
Discount per kg thereafter to a maximum of 18kg’s per box
100.00 144.00 178.00 186.00 186.00
Refer to the Zone list to determine the Zone applicable to a specific country for the Box ServiceNo volumetric factor applies, only actual weights
Remail is available to most destinations worldwide.
There are two services options available, which are:
PRIORITY (3 -–7 days transit dependent on destination) STANDARD (7 – 21 days transit dependent on destination)
Zones Destination Standards Priority
Rates per kg and per item
Zone 1 Zone 2 Zone 3
Zone 4
Europe
uSA, Canada, Far East
South America, Australia & the rest of Africa
Botswana. Lesotho, Malawi, Mozambique, Namibia, Swaziland,
Zambia and Zimbabwe
R227.00 per kg and R3.50 per item R260.00 per kg and R3.50 per item R292.00 per kg and R3.50 per item R184.00 per kg and R1.25 per item
R292.00 per kg and R3.50 per item R357.00 per kg and R3.50 per item R384.00 per kg and R3.50 per item R238.00 per kg and R1.25 per item
Only documents and other low value commodities are accepted for RemailA volumetric factor of 5000 applies
Annexure 2 Annexure 4
Annexure 3
CountryRR1 Express Road RR2 Economy Road Outlying Delivery Surcharge (to be added to the
applicable RR1 or RR2 tarrif)
Min Min kg’s Per kg there-after Min Min kg’s Per kg there-
after Min Min kg’s Per kg there-after
Botswana 279.00 10.0 R9.60 279.00 10.0 R6.00 64.80 10.0 R4.20
Main Centre is Gabarone. All other Centres are classified as an Outlying delivery areas (ODA’s)
Lesotho 302.25 10.0 R10.40 302.25 10.0 R6.50 70.20 10.0 R4.55
Main Centre is Maseru. All other Centres are classified as an Outlying delivery areas (ODA’s)
Namibia 302.25 10.0 R14.95 302.25 10.0 R7.15 70.20 10.0 R4.55
Main Centre is windhoek and Walvis Bay. All other Centres are classified as an Outlying delivery areas (ODA’s)
Swaziland 232.50 10.0 R8.00 232.50 10.0 R5.00 54.00 10.0 R3.50
Main Centre is Mbabane and Manzini. All other Centres are classified as an Outlying delivery areas (ODA’s)
Transit Times 1 to 3 days 2 to 5 days Add 1 to 2 days
* A delay of 24 to 48 hours may be experienced for shipments that do not originate from Johannesburg and/or are destined to Outlying Area.
Transit times for all above services exclude Customs Clearance delays.
Rates are applicable to all shipments exported from South Africa
A volumetric factor of 4 000 applies
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17.1
022
.50
13.0
518
.00
25.2
030
.60
29.7
034
.65
30.6
035
.55
8.55
13.5
0PM
B21
.60
27.0
028
.80
34.2
07.
2012
.60
16.2
021
.15
21.6
027
.00
12.1
517
.10
16.2
021
.15
17.1
022
.50
29.7
034
.65
4.50
PMB
122
.95
27.9
031
.95
37.3
512
.60
17.5
524
.30
29.7
027
.00
31.9
517
.10
22.5
021
.15
26.5
522
.50
27.4
534
.65
36.6
08.
5513
.50
PRY
10.8
016
.20
21.1
526
.55
10.8
016
.20
33.3
038
.25
32.4
037
.80
5.40
10.3
513
.05
18.0
010
.35
15.7
523
.40
28.3
516
.20
21.1
54.
50PR
Y 1
13.9
519
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24.3
029
.70
13.9
519
.35
36.0
041
.40
37.8
042
.75
10.3
515
.75
18.0
023
.40
15.7
520
.70
28.3
533
.75
21.1
526
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8.55
13.5
0PT
G13
.05
18.0
023
.40
28.3
513
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18.0
028
.80
34.2
033
.75
38.7
08.
5513
.50
13.0
518
.00
13.5
018
.90
25.2
030
.60
17.1
022
.50
11.7
016
.65
4.50
PTG
122
.95
27.9
027
.45
32.4
018
.00
23.4
034
.20
39.1
538
.70
44.1
013
.50
18.9
018
.00
23.4
018
.90
23.8
530
.60
35.5
522
.50
27.4
516
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21.6
08.
5513
.50
RC
B21
.60
27.0
028
.80
34.2
08.
5513
.50
16.2
021
.15
21.6
027
.00
12.1
517
.10
21.6
027
.00
17.1
022
.50
29.7
034
.65
12.6
017
.55
16.2
021
.15
17.1
022
.50
4.50
RC
B1
22.9
527
.90
31.9
537
.35
13.5
018
.90
25.2
030
.60
27.0
031
.95
17.1
022
.50
27.0
031
.95
22.5
027
.45
34.6
539
.60
17.5
522
.95
21.1
526
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22.5
027
.45
8.55
13.5
0W
EL8.
1013
.05
23.4
028
.35
13.0
518
.00
28.8
034
.20
33.7
538
.70
8.55
13.5
013
.05
18.0
013
.50
18.9
030
.60
35.5
517
.10
22.5
012
.60
17.5
513
.50
18.9
017
.10
6.30
4.50
WEL
113
.05
18.0
027
.45
32.4
018
.00
23.4
034
.20
39.1
538
.70
44.1
013
.05
18.9
018
.00
23.4
018
.90
23.8
535
.55
40.9
522
.50
27.4
517
.55
22.9
518
.90
23.8
522
.50
27.4
58.
5510
.35
BFN
BFN
1C
PTC
PT 1
Du
RD
uR
1EL
SEL
S 1
GR
JG
RJ
1JN
BJN
B 1
KIM
KIM
1N
LPN
LP 1
PLZ
PLZ
1PM
BPM
B 1
PRY
PRY
1PT
GPT
G 1
RC
BR
CB
1W
ELW
EL 1
A v
olum
etric
fact
or o
f 400
0 ap
plie
s
A v
olum
etric
fact
or o
f 500
0 ap
plie
s
Maj
or C
entre
min
imum
(2kg
’s)
R
29.0
0
Out
lyin
g A
reas
min
imum
(2kg
’s)
R59
.00
Maj
or
Cen
tres
•Th
ese
area
sm
aye
xper
ienc
ede
lays
hue
toa
irlin
eco
nstra
ints
Tari
ff p
er k
g t
here
afte
r
Maj
or C
entre
min
imum
(2kg
’s)
R
40.0
0
Out
lyin
g A
reas
min
imum
(2kg
’s)
R70
.00
Maj
or
Cen
tres
•Th
ese
area
sm
aye
xper
ienc
ede
lays
hue
toa
irlin
eco
nstra
ints
Tari
ff p
er k
g t
here
afte
r
FD
X 3
- 24
to 7
2 ho
ur D
eliv
ery
Tarif
fs
FD
X 2
- 24
to 4
8 ho
ur D
eliv
ery
Tarif
fs
A s
ervi
ce w
here
del
iver
y to
Maj
or
Cen
tres
will
be
effe
cted
bet
wee
n 48
to
72
hour
s af
ter
colle
ctio
n.
A s
ervi
ce w
here
del
iver
y to
Maj
or
Cen
tres
will
be
effe
cted
bet
wee
n 24
to
48
hour
s af
ter
colle
ctio
n.
Co
mp
any:
Co
mp
any:
Dat
e o
f p
rop
osa
l:
Dat
e o
f p
rop
osa
l:
FedE
x Ex
pres
s
FedE
x Ex
pres
s
30 A
pril
2008
30 A
pril
2008
Ann
exur
e 8
Ann
exur
e 7
Blo
emfo
ntei
n
(BFN
)C
ape
Tow
n
(CPT
)D
urba
n
(D
uR
)Ea
st L
ondo
n (E
LS)
Geo
rge
*
(GR
J)
Joha
nnes
burg
(J
HB
)K
imbe
rley
* (K
IM)
Nel
spru
it
(NLP
)Pi
eter
mar
itzbu
rg
(PZB
)Po
lokw
ane
(P
TG)
Port
Eliz
abet
h (P
LZ)
Pret
oria
(PR
Y)R
icha
rds
Bay
(R
CB
)
Blo
emfo
ntei
n
(BFN
)C
ape
Tow
n
(CPT
)D
urba
n
(D
uR
)Ea
st L
ondo
n (E
LS)
Geo
rge
*
(GR
J)
Joha
nnes
burg
(J
HB
)K
imbe
rley
* (K
IM)
Nel
spru
it
(NLP
)Pi
eter
mar
itzbu
rg
(PZB
)Po
lokw
ane
(P
TG)
Port
Eliz
abet
h (P
LZ)
Pret
oria
(PR
Y)R
icha
rds
Bay
(R
CB
)
BFN
3.48
BFN
112
.75
12.7
5C
PT8.
5012
.75
3.48
CPT
112
.75
12.7
512
.75
12.7
5D
uR
8.50
12.7
58.
5012
.75
3.48
Du
R 1
12.7
512
.75
12.7
512
.75
12.7
512
.75
ELS
8.50
12.7
58.
5012
.75
8.50
12.7
53.
48EL
S 1
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
GR
J8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
53.
48G
RJ
112
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
5JN
B8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
3.48
JNB
112
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
5K
IM8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
53.
48K
IM 1
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
NLP
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
53.
48N
LP 1
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
PLZ
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
3.48
PLZ
112
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
5PM
B8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
3.48
PMB
112
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
5PR
Y8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
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8.50
12.7
58.
5012
.75
8.50
12.7
53.
48PR
Y 1
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
PTG
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
53.
48PT
G 1
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
RC
B8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
53.
48R
CB
112
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
5W
EL8.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
8.50
12.7
58.
5012
.75
3.48
WEL
112
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
512
.75
12.7
5B
FNB
FN 1
CPT
CPT
1D
uR
Du
R 1
ELS
ELS
1G
RJ
GR
J 1
JNB
JNB
1K
IMK
IM 1
NLP
NLP
1PL
ZPL
Z 1
PMB
PMB
1PR
YPR
Y 1
PTG
PTG
1R
CB
RC
B 1
WEL
WEL
1 B
FN2.
25B
FN 1
3.86
3.86
CPT
2.25
3.86
2.25
CPT
13.
863.
863.
863.
86D
uR
2.25
3.86
2.25
3.86
2.25
Du
R 1
3.86
3.86
3.86
3.86
3.86
3.86
ELS
2.25
3.86
2.25
3.86
2.25
3.86
2.25
ELS
13.
863.
863.
863.
863.
863.
863.
863.
86G
RJ
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
GR
J 1
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
JNB
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
JNB
13.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
86K
IM2.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
25K
IM 1
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
NLP
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
NLP
13.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
86PL
Z2.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
25PL
Z 1
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
PMB
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
PMB
13.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
86PR
Y2.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
253.
862.
25PR
Y 1
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
PTG
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
PTG
13.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
86R
CB
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
RC
B1
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
3.86
WEL
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
3.86
2.25
WEL
13.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
863.
86B
FNB
FN 1
CPT
CPT
1D
uR
Du
R 1
ELS
ELS
1G
RJ
GR
J 1
JNB
JNB
1K
IMK
IM 1
NLP
NLP
1PL
ZPL
Z 1
PMB
PMB
1PR
YPR
Y 1
PTG
PTG
1R
CB
RC
B 1
WEL
WEL
1
BRANCH PHYSICAL ADDRESS BRANCH MANAGER TELEPHONE NUMBER Bloemfontein 27 Brill Str Lance Taljaard +27 51 430 2327 Westdene + 27 84 200 8566 Bloemfontein
Cape Town Michigan Rd Shawn Bell + 27 21 380 5222 Airport Industria +27 84 518 1267 Cape Town
Durban unit 13 Blue Cloud Industrial Park Dave McBain + 27 31 583 6200 25 Marseilles Cres + 27 82 444 6442 Briardene Durban
East London 26a Brill Str Mark Govender +27 43 743 1936 Arcadia +27 82 777 6164 East London
George 1 Joubert Industria Vaughn Staniforth + 27 44 878 2047 1 Ruby Crescent + 27 82 438 5070 George
Johannesburg 1 Fleming Rd Steve Abramson + 27 11 923 8333 Meadowdale + 27 82 378 0423 Gemniston
Johannesburg Warehouse 3 Craig Farah +2711 923 8129International OR Tambo International Airport +27 84 811 3615Gateway
Pretoria 35A Reedbuck Cres Klaus Henning +27 11 314 8550 Midrand Corporate Park South +27 84 652 9031 Old Johannesburg Road Midrand
Port Elizabeth Block 1 unit 2 Graeme Leurs +27 41 581 8180 Industrie, + 27 82 878 8674 Boeing Str Walmer Port Elizabeth
REGIONAL OFFICES COUNTRY PHYSICAL ADDRESS CONTACT PERSON TELEPHONE NUMBER
Botswana unit 1, Plot 79 Fiona Bayes +267 397 3588 Gaborone International Airport Hilary Woelk +267 7132 1182 Commerce Park Gaborone
Lesotho Lioli Rd +266 223 24791 Maseru +266 58 88 3501
Malawi No 1 Johnstone Rd James Ndala +265 1 876 672 Ginnery Corner +265 89 60 082 Blantyre Mozambique Rua FPLM 1864 George de Gouveia +258 21 462 432 Maputo +258 82 306 1480
Namibia 1 Jeppe Str Johan Botha +264 61 264 777 Northern Industrial Area +264 81 128 5041 Windhoek
Swaziland Litsemba Str Mark Meiring +268 422 0961/2 Sidwashini +268 602 1953 Mbabane
Zambia Plot 4174, Nangwenya Rd Katen Parmar +260 211 252 191 Rhodespark +260 977 770 430 Lusaka
Zimbabwe 101 Nelson Mandela Ave Steve Mannion +2634 705 588 Harare +263 912 4000 060
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COMPANY INFORMATION
Registered Name : Supaswift (Pty) LtdTrading Name : Fed Ex ExpressCompany Registration Number : 1999/000571/07
Registered Address : 1 Fleming Rd Meadowdale 1614
Income Tax Number : 9169079648VAT Registration Number : 4340212598PAYE Number : 7340725474uIF Number : u340725474Compensation Commissioner Number : 03284181710Website International : www.fedex.comWebsite National & Regional : www.supaswift.comNational Call Centre : 08000 FEDEX (08000 33339)