Feedback Pro Extension - User Guide

Compatibility:

Community Edition: 1.4.x.x, 1.5.x.x, 1.6.x.x, 1.7.x.x, 1.8.x.x, 1.9.x.x

Index

1. Installation....................................................................................................................................... 3

2. Extension Activation ...................................................................................................................... 6

3. Configuration .................................................................................................................................. 8

4. Quick Notes ................................................................................................................................... 12

5. Technical Support .......................................................................................................................... 13

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1. Installation

Step 1

Check Permissions

Make sure the ‘‘app’’, ” js” , ”media“ and “sk in” directories of your Magento and all

directories inside it have full written permissions or set permissions on the each directory

equal to 777 or 0777.

Important! Change all permissions back after installation.

Read more about permission at

http://www.magentocommerce.com/wiki/magento_filesystem_permissions

Step 2

Disable Compilation

Log into Magento Admin Panel and go to System → Tools → Compilation and disable

the compilation.

After step 5 you can run the compilation process again.

Step 3

Upload Files

Upload all folders from the extension package to the installation directory of your

Magento software using an FTP client.

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Step 4

Clear cache

Go to System → Cache Management.

Clear the store cache.

Step 5

Re-login

Log out and log back into Magento Admin Panel.

Step 6

Use Extension

Go to System → Configuration.

In the left column you will see the new tab – Biztech Extensions.

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2. Extension Activation

Step1

Copy an activation key

Copy the activation key from the Order Confirmation

Mail. OR

Login into your account at http://store.biztechconsultancy.comwebsite using the e-mail and

Password that you provided at checkout process.

Go to Downloadable Options and copy the activation key for the Feedback Pro extension.

Step2

Activate an extension

Log into Magento Admin Panel and go to System Configuration→ Biztech Extensions

/Feedback pro Activation and enter the activation key in the ''Activation Key'' field for the

Feedback pro extension then clicks the “Save Config”.

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Step3

Select Websites

When you enter and save the key it will be verified and you can select the websites

where you need to use the Feedback Pro extension. Click the ''Save Config'' button

after making your selections.

Now, Feedback Pro Extension got activated! You just have to set configurations.

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3. Configuration

Please follow the below steps to enable Feedback Pro extension for customers.

Go to System -> Configuration –> Feedback Pro

Enable: Select "Yes" to enable the Feedback Pro extension. The extension is

disabled by default.

Save to Database: Select "Yes" will save customers form entry to database and admin can view.

Enable Email: If Selected “Yes” email will be sent to mentioned recipient in

configuration field.

Recipient Name: Recipient name can be defined from here.

Recipient Email: Recipient email address can configure from admin, for multiple

recipient comma separated values can be entered.

Email Subject: Email subject to set for emails can be configured from here.

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In this tab, you can set basic configurations of feedback form can be set up.

Quick Form Header: This will set form header that will be displayed on your website.

Show on Right: If Selected “yes” Website Page containing 2-column right layout will display feedback form.

Show on Left: If selected “yes” Website Page containing 2-column left layout will display feedback form.

Success Message: When customer of website will submit the form, this configured success message will be shown to them.

Recaptcha can be added and configured for security purpose.

Enable Recaptcha: If selected “yes” Recaptcha will be displayed on feedback form.

Hide for Logged-in Customers: If Selected “yes” Recaptcha will be hidden from logged in customers from feedback form.

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Admin can manage form fields from this section. Admin can dynamically update,

edit, delete and add new or existing form fields.

Add New Field: Clicking on add new field will add new form field and it can

be configured with various options.

New Field Label: Label For the field can be defined

Is Enabled: If selected “Yes” field will be shown on website else not.

Sorting Order: Sort fields on frontend according to their sorting orders.

Is Required: If selected “Yes” field will set as required, user must have to

enter value for the fields else not.

Input Type: Defines input type of the field.

Field Values: This option will be work for field type such as Checkbox, Radio

button and Dropdown. Admin needs to set option values for this fields with

comma separated.(e.g. Male, Female).

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4. Quick Notes

Configuration

There needs to be at least one field to show form on frontend.

All Set! Now, you are ready to use extension.

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5. Technical Support

We welcome all forms of customized Magento e-commerce queries and deliver tailor-made

Magento e-store solution,given your distinct business needs!

We provide all technical support! Get in touch filling in our online message form to contact our

support team or shoot us an email at support@biztechconsultancy.com.

Your IT Partner, With You Anytime , Anywhere!

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About of Biztech Consultancy

We simplify your business,offers unique business solution in digital web and IT landscapes.

Our core expertise includes

Magento Expertise

We are magento e-commerce specialist!

Be it

Store Development

Customization

Integration

Maintenance

Upgaration

You can trust our expertise!

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sales@biztechconsultancy.com

www.biztechconsultancy.com