feefo careers website
TRANSCRIPT
Life at Feefo Barn
Feefo Fun with Clients
Look at the amazing cake from Baker Days - one of our lovely merchants!
Our friends from Expedia wanted a meeting... we had other ideas!
It's a party around ours! @bdoaccountant has gifted us a celebration cake which the team is delighted to receive.
#FeefoSelfieWe like to see our Feefo glasses out and about #FeefoSelfie
Wait… Let me take a selfie!
Feefo’s 5th Birthday!
Feefo recently blew 5 candles out to celebrate our fifth anniversary, so of course the famous yellow sunglasses made a large appearance at our birthday party!
Celebrations were in full swing at Geoff’s with plenty of fizz and cake to fill up the hard workers that have helped Feefo grow and continue to expand. Here’s to the next 5 years at Feefo!
Feefo Awards
Awards Shortlisted:
TTG Travel Awards 2013, highly recommended
Digital Team of the Year Award 2013
South Coast, Business Awards 2014, Finalist
TTG Travel Awards 2014, Travel Technology Business of the Year
The Sunday Times Tech Track 2014, 'One to Watch'
Travolution 2012 Awards, Rising brand of the year
Awards Won:
More than 2,000 brands use Feefo
Feefo Out & About
Two of our boys representing Feefo at
the Travolution Awards
Promo Video for ABTA Convention “Eat, Sleep, Rate, Repeat!”
Feefo Sponsored Session at the 2014
ITT Convention
Feefo presenting at Hotel and Catering
Digital Summit 2014
Feefo’s Chief Commercial Officer speaking at the ITT Masterclass 2014 IRCE 2014 in Chicago
Feefo at Travel Technology Europe
Some of the team at our “hands on meeting” at Windsor Race Course
Testimonials
“We see a higher conversion rate to sales when there is a Feefo recommendation next
to a product.”
“The Feefo system is simple to use and hugely effective, with the return on our investment easy to see, even
in such a short time period.”
Using Feefo…we saw an increase in [CTR] of between 2% and 4%...
[improving] our Quality Score and…PPC ROI which in turn allows us
to bid more aggressively."
“Feefo has unified the customer experience for TM Lewin... We are able to demonstrate that we care
about their experience.”
"It's quite simply one of the most powerful business tools I have come across in my time as MD at Voyage
Prive."
"We use Feefo every single day, it gives us an immediate and direct insight into how our products are performing and
how our customers feel about customer service. We love it!"
Gold Trusted Merchant
Feefo has introduced the Trusted Merchant accreditation to recognise the hard-work of merchants that consistently deliver excellent customer service in the eyes of their genuine customers.
Those businesses that meet the criteria, have been accredited as either a 'Trusted Merchant' or a 'Gold Trusted Merchant'. They are invited to display the certification on their website as a visible reassurance of their customer-generated Service Rating.
The Trusted Merchant award is only available to Feefo merchants, and based upon the data received over the duration of the previous year.
Stewart Newman from Expedia receiving their Trusted Merchant Accreditation Certificate
Well done to you all for your excellent customer service!
Keep up the great work!
Nick Wheeler from Charles Tyrwhitt receiving their Gold Trusted Merchant Accreditation Certificate
Charity Work
Feefo loves to set themselves big challenges every year to raise money and awareness for charities, here are some of this years events:
This July we are walking the three highest peaks in Scotland, England and Wales in just 24 hours raising money for Just a Drop!
The team walked 6km carrying jerry cans of water to raise money for Just a Drop. The distance children as young as 6 are having to walk for water carrying weights of 20 kilos.
Feefo is raised money for Just a Drop by cycling 2,400 miles on the streets around work, where we live and on cycle machines. This is the equivalent distance of cycling from Petersfield to Niger!
After the most devastating natural disaster Nepal has ever faced, Feefo have decided to start donating towards helping families in Nepal who have lost everything and trying to help rebuild their lives.