festivals ireland - dublin nov 2010

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PCM creative - social media made simple Social Media Success & Festivals Dublin 2010

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Presentation delivered to Festivals Ireland in Nov 2010 as an introduction to the social media landscape and it's associated technologies focusing of festivals.

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Page 1: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Media Success&

Festivals

Dublin 2010

Page 2: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Media

Let’s start a conversation#NTDA10

Page 3: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Is it just a Fad?

http://bit.ly/cMiehn

Page 4: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Old Media vs. New Media

“Don't add technology to the way you do things, change the way you do things when you see what the technology can do.”

Marcus RomerArtistic Director - Pilot Theatre Company.

Page 5: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Media - defined

The online tools and platforms that people use to share opinions, insights, experiences, and perspectives with each other.

Social media can take many different forms, including text, images, audio, and video.

Popular social mediums include blogs, message boards, podcasts, wikis.

Page 6: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

The 7 Roads of Social Media

•Generate an audience? •Provide event information? •Maintain audience attention? •Increase your knowledge? •Align & connect with your competitors?

•Establish your authority as an expert?•Run an event more productively?

Page 7: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

What about my festival?

•Schedules•Team Coordination•Maintaining a Festivals identity•Publicity, Advertising, Promotion &

Affiliates•Sales: Ecommerce and Box Office

Page 8: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

What about my festival?

•Metrics and Measurements•Event lifecycle management•Crowd Control•Feedback, Monitoring, Reporting,

Archiving•Event activity

Page 9: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Page 10: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Media

• Film

• Radio

• Newspapers

• Magazines

• Theatre

• Television

• Books

• Festivals

• Concerts

Page 11: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Media?

On the streets

Page 12: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Be social with your media

http://bit.ly/aWGcEP

Birds Eye View Film Festival

http://bit.ly/9N9h31

Glastonbury Festival

Popcorn Hat Players & Harrisburg Shakespeare Festival

http://bit.ly/bQfmPe

http://bit.ly/d5ghAE

http://bit.ly/9YlwHY

Page 13: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Experiences...

Page 14: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Networks

The tale of the I Love Hockley fashion show poster.

Page 15: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Marcus Batey www.marcusbatey.com

James Random www.

jamesrandom.posterous.com

The Power of Social Networking

Page 16: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Project Collaboration

Page 17: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Ticket Allocations

• Venue capacity 230

• New customers

• Free door entry

• Charity prize draw

Page 18: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Eventbrite

Page 19: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Free ticket?

Page 20: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

You don’t get ought for nought!

• Email Addresses

• Twitter Names

• Custom Questions

– Do you shop in Hockley?Do you shop in Hockley?

– Other Hockley shops you love.Other Hockley shops you love.

– How did you hear about 'I Love Hockley’?How did you hear about 'I Love Hockley’?

Page 21: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Do you shop in Hockley?

Please select the fashion shops you have Please select the fashion shops you have visited.visited.

Page 22: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

I Love Hockley Fashion Show

Page 23: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

I Love Hockley – Social Media

http://bit.ly/dvtya7

Phil CampbellBlog post with photos

Daniel RoseBlog post with photo

Nottingham Evening PostArticle 1Article 2

Fashion Strand BlogPost 1Post 2Post 3Post 4Post 5

Left LionPost 1

Photos on Facebook posted by

Baa BarPhil CampbellXample Future RetroPink and Lilly

AudioBoo podcasts tagged ilovehockley

Page 24: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Success!

Page 25: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Social Media Toolkit

• BaseCampHQ

• Dropbox

• Eventbrite

• Scribd

• Tweet Deck

• AudioBoo

• Posterous

Page 26: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Adding Social Media

• Why are you here?

Page 27: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Facebook

• Status Updates

• Groups & Fan Pages

• Forum discussions

• Notice Boards / Wall

• RSS Feeds

• PPC targeted advertising

• Video & Photos

• IM live chat

Page 28: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

The 5 steps to success

• Arrive

• Listen

• Ask

• Provide

• Advise

Page 29: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Is any body out there?Festival Festivals

UK Festivals

Festivals UK

Page 30: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Followers to Friends

Twitter for beginners on Issuuhttp://bit.ly/4yngN

Page 31: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

The Interweb Thingy

“All the high-speed cables in the world are worthless without material that the public want to download.”

Digital Britain. An opportunity missed.http://bit.ly/Exk9k

Page 32: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

What is important?

•Networking

•Participation

•Engagement

•Sharing

•Gathering

•Development

Page 33: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Live Documentation

#NTDA10

Page 34: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Filtering

Page 35: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Collecting

Manchester International Festival

Page 36: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Engaging

Page 37: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Old Media meets New Media

•Magazines•Papers•Fliers•Posters•Programs•Business Cards•Buses•Signs•T-Shirts

Page 38: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Datamatrix Code that resolves to Nasa’s website - http://2d-code.co.uk/moon-footprint-datamatrix-code/

Page 39: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Engagement

• QR codes• Geo-location

http://bit.ly/b71cEe

www.bristol-street-art.co.uk

Page 40: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Ambient Participation

• Gowalla

• Foursquare

• Footfeed

• SCVNGR

• Challenges• Exclusives• Commentar

y• F.O.H

Page 41: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Foursqaure

• iPhone

• Android

• Blackberry

• Nokia

Page 42: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Walks, Hunts - Trips

Page 43: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Mayors of Nottingham

Page 44: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Capture

Page 45: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Stay Connected, Be Productive

JOIKUSPOT premium

Notebook PC or Mac

Mobile Broadband

Mobile wifi hub

Page 46: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Making it Work

• Start small.

• Schedule social media time.

• Make the web part of your process.

• Pick your platforms.

• Define your goals & expectation.

• Formalise practice and conduct

http://bit.ly/policytool

Page 47: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

All roads lead home

Audience

Agents

Venue booker

Funders

Fans

Artists

Staff, Cast & Crew

SchoolsPress

PCM creative - social media made simple

Page 48: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Call to Action

Identify your top 3 priority roads 3 services to investigate further Tweet and include the #NTDA10 tag

Page 49: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

PCM projects - @pcmcreative

WEB: http://www.pcmcreative.com BLOG: http://pcmcreative.typepad.comTWITTER: http://twitter.com/pcmcreativeRETAGGR: http://www.retaggr.com/card/pcmcreative

Home of the Purple COG Monster

Internet Strategies that work - PCM creative provides web consultancy and social media optimisation packages for creatively minded people looking to affect change and explore the potential of incorporating a new media strategy into their productions, events and festivals.

Page 50: Festivals Ireland - Dublin Nov 2010

PCM creative - social media made simple

Have a go…

http://bit.ly/BAFAtrip