In this issue...

HPO Dispatch Federal Facilities Division—Monthly Newsletter

FFD—a high performing organization through continuous improvement

ISSUE 1 November 2015 VOLUME 8

AWG WELCOMES ........................ 1

FROM THE DIRECTOR .................. 2

GOOD TO KNOW ....................... 3

SAFETY SPOTLIGHT .................... 4

ANNOUNCEMENTS ...................... 5

FFD SHOUT OUT ....................... 6

AWG Welcomes New Branch Manager Mr. Rodney Abrams joins the

Alterations Work Group (AWG)

with more than 20+ years of

experience in structural

engineering, program

management, and sustainment

of infrastructure. He has worked

in both the private and public

sectors. Mr. Abrams holds a

Bachelor of Science degree in

Structural Design and Construction Engineering Technology from

The Pennsylvania State University, and a Master of Science degree

in Management from the Thomas Edison State College.

Mr. Abrams is also a Lieutenant Colonel in the Army Reserves

(enlisted since 1988). His military education includes the Engineer

Officer Basic Course, Engineer Captains Career Course, Combined

Arms and Service Staff School, and Intermediate Level Education.

Serving as Lieutenant Colonel, Mr. Abrams was deployed during

Operation Enduring Freedom (March 2012 – December 2012),

where he was the Chief Engineer of a combined joint brigade-

level Reginal Support Command in Southwest Afghanistan.

Most recently, Mr. Abrams served as Chief of Military Section for

the US Army Corps of Engineers of the New York City District.

Along with responsibilities for the delivery of design and

engineering projects in support of the District’s military program,

supporting customers at US Military Academy at West Point,

Picatinny Aresnal, Joint Base McGuire Dix Lakehurst, and Thule

Airbase. Abrams served as Chairman for architect-engineer and

design-build contract selection boards.

Mr. Abrams joined the AWG team on September 8th and looks

forward to continuing the branch’s mission of delivering the best

in construction and alteration services to the tenants in the

Pentagon. He plans to work closely with both customers and

employees in delivering those services.

In his spare time, Mr. Abrams loves to cook, with collard greens

deemed as his specialty. Hamburgers are amongst his favorite

foods, but mayonnaise is not a desired condiment. Abrams is

married to Terriann, and they have one daughter (Brianna).

2

Federal Faci li t ies Division 1155 Defense Pentagon

Room 3B1089 Washington, DC 20301 -1155

Phone : 703 .695 .3472 Fax: 703.692 .3253

FFD LEADERSHIP: R. Adrian Upshur Director Robert .A.Upshur.c iv@mail .mil Phi l ip Samet Deputy Director Phil . I .Samet.c iv@mail .mil FFD BRANCH MANAGERS: Rodney Abrams Alterat ions Work Group (AWG) 703.697 .8312 Michael “Mike” Bryant Robert Candido (Deputy) Pentagon Building Management Off ice (PBMO) 703.697 .7351 Kenneth Gordon Darryl Diggs (Deputy) Property Management Branch (PMB) 703.614 .1299 Charles “Buster” Hash Resources, Security , and Administrat ion Branch (RSA) 703.695 .7229 Curt is Houston Facil it ies Conf igurat ion Management Branch (FCMB) 703.692 .1858 Don Kuney James Graves (Ass istant Manager) Pentagon Heating and Refrigerat ion Plant (PH&RP) 703.697 .4478 Paul Viergutz Facil it ies Business Systems Off ice (FBSO) 703.614-5210

Federal Faci li t ies Division 1155 Defense Pentagon

Room 3B1089 Washington, DC 20301 -1155

Phone : 703 .695 .3472 Fax: 703.692 .3253

This month’s message contains a recent submission to our Innovation Exchange Program. The Innovation Exchange Program’s mission is to support FFD’s vision of earning the unquestioned reputation of being the leader among facilities management organizations by engaging all FFD employees in continuous improvement through open communication and collaboration. Most importantly, the program gives employees the opportunity to offer suggestions for improvement or ask questions that affect the workplace.

To submit a suggestion or question please visit the FFD Innovation Exchange Share Point site at: https://whsportal.osd.mil/FSD/FFD/SitePages/Innovation.aspx suggestions can be submitted anonymously. Please review this very thoughtful and enlightening commentary from one of our FFD workers, submitted anonymously.

From the FFD Director, Mr. Upshur

Sincerely,

Adrian Upshur

Mr. Adrian Upshur FFD Director

To whom it may concern, The reason I am writing is because we hear people say that our shop has too many complainers, I don't think that is true due to the fact that, the majority of us get along and work very well together…...We are a small shop with many people to support, but we do our best and come through for the most part. The Supervisor treats us very well and is fair to all of us, the manager only asks for everyone to give their best, because that is what we are getting paid for and we should take pride in what we do….The other Supervisor for the most part is fair to us as well. I have worked outside of the government for many years and know that people are going to complain but some of the other people just don't get it! Outside of the government, they would have been let go, or simply told to just do your job or find employment elsewhere... Some workers here think that someone owes

them something when in fact they are being paid to do what is needed. I would say to those that complain try going and work for the contractors or move on if they think the grass is greener! I can say from just being out there that it is not easy and you get paid for what you know and some of those that are complaining wouldn’t get paid much and wouldn’t last. I just wanted to say that this is a great place to work and the people in the shop get along for the most part; and I know that not everyone is going to be happy….I just wish that those that complain would stop, they seem to just complain about anything they can, and it is not good for the overall morale. Thanks for taking the time to read and hope that it makes some sense. Sincerely, One that cares!!!!

Innovation Exchange Submission—Concerned FFDer

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Good to Know... FFD Employment Opportunities

To apply, you must first have a current resume posted on the Office of Personnel Management (OPM) Website, USAJOBS. Go to https://www.usajobs.gov. In order to save your search or post your resume, you must create an account on the web site.

Closing Date Job Title Series & Grade Branch

11/10/2015 General Engineer GS-0801-13 AWG

Hails…. (Welcome to the newest FFD members)

& Farewells (The following employees have departed...)

Length of Service Anniversaries in November (Years as a Government Employee, and Current Branch)

Names Branch Years

RICKY D DAWKINS PMB 40

LAWRENCE ERNEST PHRP 36

JEFFERY R HINES AWG 35

CHARLES H ARCHER AWG 34

ANTHONY A TURNER PBMO 32

KELVIN B PRUITT PBMO 30

Names Branch Years

LAMONT FARMER PBMO 29

MCARTHUR RODGERS JR PBMO 26

CARLTON W ALEXANDER PBMO 23

GARY R MOODY PBMO 22

CONRAD BLOCK JR AWG 6

STEVEN M GRAY PBMO 6

Names Branch Years

KYLE L DONALDSON AWG 6

BRIAN S EVANS AWG 6

LAWRENCE R PABLO AWG 6

LESLIE F KIDWELL PBMO 4

LEONARD T SARATAN PBMO 2

MICHAEL L SMITH PBMO 1

AWG

Rodney Abrams

Daniel Ginger

Timothy Hines

HRP

Abe Elbakkari

Jason Robb

O&M

Mark Abels

PBMO

Davina Fisher

Gary Hardy

Rodney Hardy

Antuan Lee

Wilfredo Mateo

Lindon Prince

Rebecca Schultz

Edmond Saneaka

AWG

Kenneth Akehurst

Anthony Hugel

HRP

Behzad Dananiani

Timothy Lowe

PBMO

Paul Caruso

Natalie Huber

Johnny Hudler

David Jagoda

Antonio Santiago

4

Contributed by the Standards and Compliance Division, Occupational Safety and Health Branch.

WHS Safety Spotlight TOOL & MACHINE SAFEGUARDING

Hand and power tools are a part of our everyday lives. These tools help us to perform tasks that otherwise would be difficult or impossible. However, even simple tools can be hazardous and have the potential for causing severe injuries when used or maintained improperly. Special attention toward hand and power tool safety is necessary in order to reduce or eliminate these hazards.

Basic Tool Safety

The potential for permanently debilitating injuries exist with many tools and machines. This applies mainly to employees involved in industrial, maintenance, or construction activities, but similar hazards exist on some office equipment, including printers and copiers when safeguards are compromised. Washington Headquarters Services has developed policies to minimize the potential for tool and machine related injuries by ensuring the right tools and equipment are available to do the job.

All employees are responsible for:

Selecting the right tool or machine for the job

Inspecting the equipment

Before each use

Preventative maintenance

Returning/reporting damaged tools to supervisor

Selecting Personal Protective Equipment (PPE) based on hazards

Preparing the work area before use

Operating equipment according to manufacturer’s instructions

Guarding—Point of Operation

Remember, only use a tool or machine if you have been trained to fully understand the proper usage of the equipment. Training includes proper machine operation, tool use, hazard recognition, the proper adjustment of adjustable guards, and the use of PPE as needed. Point of operation guards are often included to help you avoid injury from the working part of the tool, but they rarely offer perfect protection. You can’t fully guard a saw blade, or it will have no way to cut! It is therefore important to understand those guards, how they work, and how they may fail to protect you. Always de-energize a machine (unplug it, lock it out) if you need to reach into the point of operation. Modern power transmission guards are usually more effective and will prevent you from reaching over, under or through to the hazardous gear, belt or drive shaft, as long as the guard is in proper working order.

Remember these basic tool and machine safety techniques the next time you use a tool or machine. If you have any questions about Tool & Machine Safeguarding or would like more information about VPP, please contact the Occupational Safety and Health Branch at (703) 693-3683, your supervisor, or local safety point of contact.

VPP…It's about achieving EXCELLENCE in safety -- by involving you, and every WHS employee

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Announcements Training & Development (T&D) Resources:

For up-to-date training opportunities go to the T&D Home Page on FFD’s SharePoint site. To access the calendar and other re-sources go to: https://whsportal.osd.mil/FSD/FFD/TD/SitePages/Home.aspx

To login, select the DoD email certificate and enter your PIN. The calendar is updated regularly as we find out about oppor-tunities for FFD employees. (As with any training opportunity, you will need to gain approval from your supervisor to attend.)

Also available is the DMD Training Calendar located at: https://whsportal.osd.mil/FSD/DMD/Lists/Calendar/calendar.aspx or the HRD site at: https://whsportal.osd.mil/HRD/LDD/SitePages/LDDHome.aspx.

If you have a training opportunity you’d like to have posted, email: Regina.C.Hicks2.ctr@mail.mil with the details to post on the FFD SharePoint training calendar.

PERS Workshops:

Training workshops currently offered by the Employee Assis-tance Program (EAP) Pentagon Employee Referral Service (PERS) can be found at the following web site: http://www.dthc.capmed.mil/EAP/SitePages/Training%20and%20Workshops.aspx The EAP office has moved to Room BE834.

For the monthly Fit-To-Win Clinic Schedules, please call the main number at 703-692-8898 or go to: http://www.dthc.capmed.mil/Care/SitePages/FitToWin.aspx

Stop by our info table on the 2nd floor apex of 9 and 10 on 19 Nov. or make an appointment to discuss your options for to-bacco cessation support.

**Call 703-692-8898 to register for classes. **

And Other Announcements— Building Circulars—Special Events:

You can find all scheduled special events for FSD listed on the Pentagon Building Circulars in the WHS SharePoint site. To ac-cess the circulars go to: https://customerresources.whs.mil/dfd/PBM/PBC.cfm

If you have a problem connecting to any of the above links, copy and paste the full address into your browser. If the problem persists, please call the JITSPP Help Desk at (703) 693-9600.

53rd Annual Combined Federal Campaign:

The Parking Permit Renewal Process has been suspended at this time. All November 2015 permits will be valid until further notice, however no new permits will be issued . For additional questions or concerns, please contact your Division Parking Representative and/or the Parking Manage-ment Office.

Open season this year is scheduled from:

Nov. 9th — Dec. 14th

For all contact and benefit plan information, please here:

www.opm.gov/healthcare-insurance/special-initiatives/self-plus-one/

Federal Employees Health Benefits (FEHB):

The Combined Federal Campaign is underway! This year, FSD’s goal is $32,000. For information on donations, organizations, and Branch contacts visit: http://www.cfcnca.org

Agency ID # 4076013

Federal Facilities

Division

1155 Defense Pentagon

Room 3B1089

Washington, DC 20301-1155

Phone: 703.695.3472 Fax: 703.692.3253

FFD HPO SUPPORT: Erin Murray Newslet ter Editor Erin. t .murray.ctr@mail .mil

FFD Shout Out—Great Job! FFD strives to provide exceptional service to all its customers. Thank you for the work you do each day to meet and exceed our customers’ expectations. Customers can submit feedback on services provided through the Enterprise Voice of the Customer (EVoC) system. FFD Leadership is notified of, and reviews all of the feedback provided through EVoC. The following individuals and or teams re-ceived positive comments in October for outstanding work.

Alterations Work Group (AWG) Services “I would like to recognize the following WHS/SPMD, WHS/AWG and WHS/Property who played a huge role in the successful completion of the Under Secretary for Defense Acquisition, Technology and Logistics (AT&L) front office carpet replacement and patch/painting projects. The dedication, devotion to work, and professionalism exhibited by the entire team, produced outstanding results, with minimal problems incurred……..When the project was completed, there was no sign that any work had been done…….It is for the reasons stated above that the following WHS personnel should be recognized for not only a job well done on this project, but for their support for every project we submit: - Craig S. Brian, Deputy Director for Space & Services (AT&L)

Pentagon Building Management Office (PBMO) —Building Operations Command Center (BOCC) “We would like to thank T. Alexander and C. Bowie for their quick and friendly service provided to our office 1E868 (SAF/AARM) on 23 Oct @ 1500. Keep these two around!” - Anonymous

PBMO —Custodial Services: “We just moved into the Mark Center. Unlike all other aspects of our move, this was seamless, pleasant, and professional. The customer service rep in the BOCC clearly explained what was needed to get rid of our boxes, and the custodial staff were on our floor taking boxes away within two hours. It could be no more timely than that! The custodial staff was also very pleasant and professional.” - Anonymous

PBMO—Electrical Power/Lighting “Immediate service for the Vice Chief of Staff, Army. Thank you for expediting your response and service.” - Goerge S. Toves,

PBMO—Heating, Ventilation and Air Conditioning (HVAC) “I was very appreciative of the patience Tiffany exercised in providing customer service and answering all my questions. As a first time user, I was unfamiliar with rooms having different priorities. I erroneously gave a room number with a lower priority (as two room numbers make up our office suite) and thus the work order took longer to complete. After a day of no progress, I again spoke with Tiffany and she educated me on the process, as well as she was able to assist with the change in priority level. Within minutes a gentleman came up to make an initial assessment of the problem and within a matter of a few hours it was fixed. I was impressed with the efficiency, courtesy, and professionalism of the staff throughout the process. I now better understand the process and am extremely thankful those involved who made a difference in our support of the senior leaders. Great work!” - Julie Steward

Don't forget to ask your customers to fill out a comment card in EVoC

each time you provide a service. Customers can access EVoC using this

link: https://ice.disa.mil/whs/

Bagley, Tim McCallum, Brian

Carmargo, Justo Perichi, Gio

Carter, Roland Polyasko, Daniel

Carter, Ron Wagoner, Fred

Hazzard, Tobias Yates, Robert