FHWA – Knowledge Management Discipline Support System (DSS)

Anne Audet

Acting Director, Office of Human Resources

Federal Highway Administration

Discipline Support System (DSS) An integrated knowledge

management system created to: Strengthen technical skills across

the agency/transfer knowledge Share best practices Network within the

discipline/occupation Develop new staff Not organizationally aligned

Discipline Support System Discipline – technical

specialty/occupation/profession 19 defined disciplines; 2 pending (IT/HR)

Administrative Air Quality Civil Rights Communications and Marketing Construction/Proj Mgmt Design Environment Finance Freight Generalist Geotechnical Hydraulics Operations Pavements and Materials Program Mgmt & Anal Planning Realty Safety Structures

Elements of a Discipline Sponsor/Champion(s) Workforce Management

Competencies Membership Recruitment

Networking/Communication Sharepoint

Learning and Development Monthly webinars Discipline Seminars every 3 years

Role and Job Expectations Policies/Guidance Strategic Planning

DSS – Challenges Consistency across disciplines

Discipline Council Involvement of the organizations – particularly

at the division level One employee with multiple disciplines Fiscal constraints – seminars/L&D

Frequency of actual gatherings Emphasis on virtual/technology

Discipline membership - CROPS (centralized register and organizational

profile system)

Outcomes Greater communication among

discipline members Greater involvement at all levels Access to technical expertise New hire development All Employee Survey

Increased knowledge of the DSS

QUESTIONS?

ANNE AUDET 202-366-8984