fifth quarterly progress report october-december …pdf.usaid.gov/pdf_docs/pbaad605.pdf · fifth...

FIFTH QUARTERLY

PROGRESS REPORT

OCTOBER-DECEMBER

2011

Produced by:

USAID POWER DISTRIBUTION

PROGRAM

PHOTO COVERAGE

Improvement of Gender Strategy in Power Distribution Companies

Power Factor Improvement Program

First Aid and Life Support Certification

Empowering MWP with 21st Century IT Infrastructure

Quick Impact Safety Training Program

Effective Energy Saving Habits at Homes and Workplaces

Two-Day Project Management and Planning Training at IESCO

Commercial Procedures Optimization Project

Outreach Live Radio Talk Show: Behtri Ka Safar - A Journey of Improvement

Communication’s Intranet Deployment Program

Delegates to Turkey under Utility Exchange Program

Delegates to South Africa Under Utility Exchange Program

Quick Impact Linemen Safety Training Quick Impact Linemen Safety Training Program

PAKISTAN-US ENERGY PROGRAM

USAID POWER DISTRIBUTION PROGRAM

FIFTH QUARTERLY PROGRESS REPORT OCTOBER-DECEMBER 2011

IRG, USAID contractor for the Power Distribution Program House 23, Street 19, F-6/2 Islamabad, Pakistan

This publication was made possible through support of the American people provided by the U.S.

Agency for International Development (USAID). The opinions expressed herein are those of International

Resources Group and do not necessarily reflect the views of USAID or the United States Government.

TABLE OF CONTENTS

1. OVERVIEW BY CHIEF OF PARTY ············································································ 1

2. HIGHLIGHTS FROM THE QUARTER ······································································ 4

3. PROGRAM STAFFING ····························································································· 7

4. PROGRESS AND ACCOMPLISHMENTS ······························································· 14

5. KEY EVENTS AND MEETINGS ·············································································· 34

6. PROBLEMS AND OBSTACLES ·············································································· 36

7. SECURITY RISKS ···································································································· 37

ANNEX A: COMMUNICATION PRODUCTS DEVELOPED ············································· 38

ACRONYMS

AMR Automated Meter Reading

BOD Board of Directors

BOI Board of Investment

BOR Board of Revenue

CCN Cooperating County National

CCOR Cabinet Committee on Reforms

CEDD Coal and Energy Development Department

CPPA Central Power Purchasing Agency

CE Chief Engineer

CEO Chief Executive Officer

CFO Chief Financial Officer

CIS Customer Information System

CM Change Management

COO Chief Operating Officer

COP Chief of Party

COSS Cost of Service Study

COR Contracting Officer’s Representative

CPFF Cost Plus Fixed Fee

CPO Chief Protection Officer

CPPA Central Power Purchasing Agency

CRM Customer Relationship Management

DCOP Deputy Chief of Party

DG Director General

DISCO Power Distribution Company

DSM Demand Side Management

EMG Energy Markets Group

ENERCON National Energy Conservation Centre

ERP Enterprise Resources Planning

ESCO Energy Service Company

FESCO Faisalabad Electric Supply Company, a state-owned DISCO

GENCO Generation Company

GIS Geographic Information System

GOP Government of Pakistan

HESCO Hyderabad Electric Supply Company, a state-owned DISCO

HHU Handheld Unit

HR Human Resource

HT High Tension

IESCO Islamabad Electric Supply Company, a state-owned DISCO

IRG International Resources Group

IT Information Technology

KPA Key Performance Area

KPI Key Performance Indicators

KPMG KPMG Taseer Hadi & Company

kW Kilowatt

kWh Kilowatt-hour

LESCO Lahore Electric Supply Company, a state-owned DISCO

LT Low Tension

LV Low Voltage

MD Managing Director

MIS Management Information System

MEPCO Multan Electric Power Company, a state-owned DISCO

MW Megawatt

MWP Ministry of Water and Power

NEPRA National Electric Power Regulatory Authority

NRECA National Rural Electric Cooperative Association

NTDC National Transmission and Dispatch Company

O&M Operations and Maintenance

PDP USAID Power Distribution Program

PEPCO Pakistan Electric Power Company

PESCO Peshawar Electric Power Company, a state-owned DISCO

PITCO Pakistan Industrial Trading Company (Pvt.) Limited

PM Project Manager

PPE Personal Protective Equipment

PSQACA Pakistan Standards and Quality Control Authority

PSRWG Power Sector Reform Working Group

QESCO Quetta Electric Supply Company Limited, a state-owned DISCO

RFQ Request for Quotations

RTC Regional Training Center

SAIFI System Average Interruption Frequency Index

SAIDI System Average Interruption Duration Index

SDO Sub-divisional Officer

SECP Security and Exchange Commission of Pakistan

SEPCO Sukkur Electric Power Company, a state-owned DISCO

SOW Scope of Work

TCN Third Country National

TELCONET TelcoNet Services (Pvt.) Limited

TOT Training of Trainers

US United States

USAID United States Agency for International Development

USEA United States Energy Association

USG United States Government

USN United States National

WAPDA Water and Power Development Authority

USAID PDP | FIFTH QUARTERLY PROGRESS REPORT OCTOBER-DECEMBER 2011 1

1. OVERVIEW BY CHIEF OF

PARTY The fifth Quarterly Report of the USAID Power Distribution Program (PDP) covers continuing efforts made by the United States Agency for International Development (USAID) and International Resources Group (IRG) to implement improvements affecting the overall commercial performance of the participating government-owned power distribution companies (DISCOs) and the Ministry of Water and Power (MWP). The USAID Power Distribution Program, under Task Order 13 Component 1, familiarized itself with the current performance of MWP, the DISCOs, and the National Electric Power Regulatory Authority (NEPRA) by conducting operational audits and developing Action Plans suggesting future interventions and demonstration projects. Component 2 is presently being implemented and entails execution of jointly selected interventions and projects identified in Action Plans so as to achieve sustainable performance improvements.

During this quarter, the USAID Power Distribution Program continued to host workshops addressing issues in all phases of DISCO operations. These were very well attended with participants from all nine DISCOs. This is significant in that for the first time managers with similar responsibilities in the different DISCOs are coming together to jointly consider important issues affecting improved performance. Workshops covered topics such as governance, commercial operations, engineering, financial management, customer relations, and communications. Working groups and steering committees were formed for senior managers, Chief Engineers (CEs) and Chief Financial Officer (CFOs) of all DISCOs.

Embedded senior advisors continued to provide expert assistance to the MWP in the power sector reform process, including many important issues relating to the dissolution of Pakistan Electric Power Company (PEPCO) and the establishment of an independent Central Power Purchasing Agency (CPPA). The dissolution of PEPCO was publicly announced during the quarter, a long awaited development and one of the most significant steps taken by the Government of Pakistan (GOP) to enable the independent operation of the nine DISCOs under their new Board of Directors (BODs). At the Ministry‟s request, the USAID Power Distribution Program is continuing to play a major role in the development and training of the new Boards so as to provide effective DISCO leadership in the future.

Work continued on the “quick impact” actions, including the highly successful Multan Electric Power Company (MEPCO) rural feeder optimization that by the end of December 2011 has permanently reduced losses on rural tubewell pump feeders by 1.9 MW by correcting LT power factor on 464 pump motors. This work is being carried out by MEPCO linemen and engineers trained and technically assisted by USAID Power Distribution Program engineers. MEPCO has provided the materials for this improvement and is in the process of ordering up to 17,000 additional capacitors, while also considering our proposal to establish a permanent power factor monitoring group in their organization. Due to keen interest shown by other DISCOs in pursuing power factor improvement, a workshop was conducted by the USAID Power Distribution Program on the power factor improvement for all DISCOs. Results of this activity will be reported in January 2012.

Work continued on Lahore Electric Supply Company‟s (LESCO) worst performing subdivision, which our census showed has a potential for $500,000 annual increase in revenues and over $600,000 one-time revenue increase from correcting customer meter related problems. During this quarter work has been carried out to replace meters and correct wiring deficiencies on 3,000 meter installations, with more than 2,000 completed during the quarter. The DISCO has supported this action by providing the new meters and materials to make the corrections.


The implementation of improved commercial procedures is being implemented in the Westridge division of Islamabad Electric Supply Company (IESCO) in Rawalpindi, impacting 100,000 customers. The intervention has enthusiastic participation by the local division personnel. The improvement of commercial procedures is considered to be one of the highest potential areas of revenue performance improvement.

In response to the significant lineman accidents and fatalities (over 100 last year) being experienced in the DISCOs, a quick impact lineman safety program was initiated. This four-day training, supervised by an experienced American lineman brought on to the team during this quarter, will be provided to 9,600 DISCO linemen nationally. Response is enthusiastic and highly appreciated – our lineman frequently receives standing ovations at the end of training sessions. Proper equipment is a problem in the DISCOs and some equipment is being procured for training purposes.

Activity on demonstration projects continued with detail design and procurement gaining speed for the material and equipment needed to demonstrate engineering improvements and develop distribution planning and engineering capabilities. Evaluation of proposals for Automated Meter Reading (AMR) systems is a high priority.

The USAID Power Distribution Program was very successful in obtaining newspaper and other media coverage of our activities. The weekly radio show finished its 13-week contract, but plans are underway for radio coverage to be continued. The USAID Power Distribution Program web site (www.pdip.pk) was initiated and was loaded with extensive information about the program. At last count it had over 30,000 hits. A monthly pictorial magazine of the activities of the program, which provides a vehicle to communicate with DISCOs, USAID and the MWP, began publication and has been very well received. Internal capability to produce short video documentaries is also being developed.

Basic computer training has now been provided to more than 1,000 employees across all DISCOs, and delivery of new computer equipment for the MWP power wing has started. This will include establishing video conference capability between all DISCOs and the MWP and USAID Power Distribution Program offices. These activities have been very well received by DISCO employees.

A gender initiative was initiated in conjunction with the computer basics courses, where women employee attendance was encouraged. The gender activity is an important part of the USAID Power Distribution Program initiatives, with a team leader assigned to promote gender related issues with the DISCOs.

As noted, the USAID Power Distribution Program is active in many areas of power sector reform process. Response by DISCO associates was enthusiastic in the development phases; however, we anticipate increased resistance as we enter into the actual change phases. Communication within the DISCOs is not good, noticeably between the senior management and the new BODs. We are endeavoring to improve this aspect of our program, to make sure the Boards are more aware of our program objectives and activities.

1.1. PROGRAM FINANCIAL SUMMARY Contract No: EPP-1-00-03-00006-00, Task Order 13

Date of Issuance of Task Order: September 17, 2010

Date of exercise of Task Order Component 2 Option: March 30, 2011

Amount Obligated Under Task Order: US$29,499,409

Total Project Funds Expended to Date: US$12,673,781

Project Funds Expended During the Reporting Quarter: US$3,393,198

http://www.pdip.pk/


1.2. KEY PERSONNEL

Key

Personnel

Name

Designation

Employee Type Employment

Type Contact

Number Email Address

USN TCN CCN Long-

Term

Short-

Term

1 J. R. “Dick”

Dumford Chief of Party x x

0301-

8550123 [email protected]

2 M. Saleem

Arif

Deputy Chief of

Party (DCOP) x x

0333-

4088513

m.saleem.arif@pdip.

pk

3 Cameron

Macnish

Director Finance

& Admin x x

0336-

5135331 [email protected]

4 Tahir Ali Khan

Senior Change

Management

(CM) Advisor

x x

051-

2270991-

16

[email protected]

5 Robert

Kolling

Senior

Manager/Advisor

Distribution

x x

051-

2270991-

16

[email protected]

6 Shahid Iqbal

DISCO Finance

Management

Accounting Team

Lead

x x

051-

2270991-

16

[email protected]

mailto:[email protected]




2. HIGHLIGHTS FROM THE

QUARTER 2.1. GOVERNANCE PEPCO Status – The PEPCO BOD passed a resolution to dissolve PEPCO. MWP issued two office

orders directing 1,500 PEPCO deputed officers to accept employment where they are currently working or go back to the company of their stated “letter of employment.” The CPPA – the new company – had two board meetings during the month to establish this company formally.

MWP IT Program – Enhanced organizational development started at the MWP in December with the issuance of personal computers and associated equipment. Rollout will continue through January 2012 together with training and development.

Economic Dispatch Model – The Power Sector Reform Working Group (PSRWG) developed an Economic Dispatch Model for the MWP to monitor monthly generation capacity and proper fuel allocation and to address the monthly financial generation capacity balance.

Institutional Development – MWP advisors are developing the data collection and monitoring requirements from the Commercial and Monitoring Department of PEPCO. USAID Power Distribution Program is currently transferring DISCO‟s billing and collection data to the MWP.

2.2. COMMERCIAL Commercial Procedures Modifications (Blind Meter Readings – IESCO Pilot)

o Billings were behind schedule due to holidays. Eleven general consumer batches using blind meter readings were issued. Results are promising even without the follow-up readings procedures. Actual results will be determined once energy delivered information is made available to calculate losses.

o Meter readers and line staff are in favor of the projects but there is some resistance from the management, who wish to delay.

o Rollout methodology has been planned using a team of three seconded and DISCO implementation teams. Rollout instructions are being developed while search for seconded personnel continues.

Customization of Customer Information System (CIS) Software o Original developer from Bangladesh received temporary visa and started working on customization

in Islamabad, Pakistan. o Lahore team is documenting the legacy system as a baseline user requirement documents. First draft

of the requirements document has been completed as well as the industrial billing and the meter reference master files.

Handheld Reading Devices o USAID Power Distribution Program was asked by PITC to assist in the development of handheld

units (HHU) software and its implementation in IESCO. The software can then be used in other USAID Power Distribution Program HHU projects not requiring RF enabled meters.

o We are exploring procurement options to fast track the process of buying more handheld units to be deployed in IESCO and /or other DISCOs.

Meter Checking o Work is in progress on a high loss Nargis feeder of LESCO. Two thousand four-hundred out of

2,900 meters checked; 1,500 repaired, and 274 replaced to significantly reduce commercial losses.


Consumption data is being collected for a monthly billing and losses comparison with previous year. Intervention to be completed by February 2012.

Consumer Census – Completed for high loss Allama Iqbal Town subdivision of LESCO. The report submitted to LESCO for removing identified discrepancies. As a result, reduction in non-technical losses and improved transparency in billing and collections is expected. The USAID Power Distribution Program team will provide technical assistance to implement the recommendations.

2.3. FINANCIAL Trade Debt Receivables – Meeting held with senior member of the Board of Revenue in the Punjab

Government to discuss provincial government collection agent role. USAID Power Distribution Program advised DISCOs to establish their own collection agents to which power can be relegated by the provincial government.

DISCO Vehicle Policy – Policy has been drafted and is under final review. It has been suggested that a project be formed to provide eligible DISCO employees with a fully funded DISCO transportation solution to insure performance of normal job duties.

2.4. COST OF SERVICE & TARIFF DESIGN Cost of Service Model – A workshop was conducted in Islamabad on December 20 to present the

preliminary Cost of Service model. Progress on Cost of Service Study (COSS) at IESCO was discussed during the workshop and guidance was provided to other DISCOs on how to proceed with similar studies. The workshop was attended by representatives of nine DISCOs as well as CPPA and NEPRA. Initial model has been shared with the participants to solicit further comments and suggestions.

CPPA – A visit was conducted to CPPA in Lahore and data on power generation and dispatch was collected. Data collection, review and analysis continued.

2.5. ENGINEERING Power Factor Improvement at MEPCO – USAID Power Distribution Program technical experts

installed 464 LT capacitors on rural tubewell motors operating on four MEPCO feeders, realizing a permanent loss reduction of 1.9 MW. Power is now available for an estimated 200 additional customers, with avoided cost of new generation of more than $2 million. The intervention also helped reduce unscheduled outages and raised DISCO revenue by more than Rs.150,000 per month.

Power Factor Expansion to All DISCOs – A workshop was held in October to raise awareness of the potential benefits of the power factor improvement technique. Attended by all nine DISCOs, participants agreed on the scope of improvement this offered and agreed to evaluate their high tension (HT) and low tension (LT) systems for implementation.

Power Factor Assistance by National Energy Conservation Centre (ENERCON) – ENERCON, the government-owned entity established in 1987, serves as a national focal point for energy conservation and efficiency activities across all sectors of the economy. ENERCON expressed keen interest in becoming involved with the power factor improvement project at the DISCOs. The USAID Power Distribution Program will follow up on this initiative with ENERCON.

Geographic Information System (GIS) Mapping – GIS mapping efforts continue to map demonstration subdivisions in five of nine DISCOs, including: Faisalabad Electric Supply Company (FESCO), LESCO, MEPCO, Hyderabad Electric Supply Company (HESCO), and Peshawar Electric Power Company (PESCO). GIS mapping of HT and LT networks is complete in FESCO, LESCO and MEPCO, with work scheduled to begin in HESCO and PESCO in early January 2012.

Procurement of Engineered Materials and Equipment – The technical evaluation of proposals for the supply of cables and conductor and distribution transformers was completed and purchase orders for $1.1 million were awarded. The AMR/RF system proposals have been received and are under review. A final international AMR system vendor presentation is scheduled for mid-January 2012.


Upgrade of Engineering Standards – A meeting was hosted by the USAID Power Distribution Program on December 13 to establish a common DISCO Standards Committee. The Committee will be comprised of representatives from all DISCOs and National Transmission and Dispatch Company (NTDC) with the USAID Power Distribution Program as an advisor. At this meeting the Committee was constituted and elected a Chairman. The Committee agreed to conduct regular meetings, establish sub-committees to review existing construction standards and determine where update or revision is required.

Provide Electronic Standards – The USAID Power Distribution Program is developing installation drawings for new equipment being provided by our performance improvement projects which will become standards for such installations. An Auto-CAD operator has been hired and software and hardware is in place. Converting existing DISCO standard construction drawings to electronic form is also part of the project.

DISCO Planning and Engineering Improvement – New software for power system analysis is being selected and provided to the DISCOs along with training on its use. Part of this assistance will be in developing and maintaining a GIS database of existing facilities as well as training the DISCO engineering staff in use of this database. The availability of existing educational facilities to assist with this work is being scoped. Water and Power Development Authority (WAPDA) Engineering Academy in Faisalabad was visited for evaluation as an academic institution for capacity training.

2.6. HUMAN RESOURCES (HR) – TRAINING & CAPACITY BUILDING Project Management – Fifteen Project Management Unit (PMU) officers in Quetta Electric Supply

Company Limited (QESCO) were given training on project management with emphasis on utilizing the MS Project-2010 tool.

Quick Impact Lineman Safety Training – Training of 10 trainers for launching “quick impact” lineman safety training at all DISCOs was completed. A four-day training to kick-off “quick impact” lineman safety training held at HESCO.

2.7. COMMUNICATIONS & OUTREACH Documentaries – Video recordings of lineman training in HESCO and LT capacitors installation in

MEPCO (beneficiaries‟ testimonials) were completed. These recordings will be converted into brief documentaries, each five to six minutes in duration.

Radio Talk Shows – The 13-episode weekly radio talk show series started in September and reached its completion in the third week of December. Themes included lineman safety and gender issues. Recordings are available at www.pdip.pk.

2.8. GENDER DISCO Women Workforce – Lists of female employees were received from seven DISCOs (except

PESCO and FESCO) along with grade and job titles.

Seminars on Gender Role in Energy Sector – A seminar was held on the December 29 at the Islamabad College for Girls, F-6/2, with the support of female representatives from IESCO. Students were informed about female job opportunities/internships in the power sector and educated about “The Protection Against Harassment of Women in the Workplace Act of 2010.”

http://www.pdip.pk/


3. PROGRAM STAFFING

Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country

Position Title Type T or

A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

IRG DIRECT HIRE

1 Dick Dumford US Citizen Islamabad Chief of Party T Oct-21-10 Oct-30-11

2 Saleem Arif CCN Islamabad Deputy Chief of Party T Oct-1-10 Sep-30-13

3 Cameron Macnish TCN/UK Citizen Islamabad Director Finance & Admin A Jan-27-11 Jan-27-12

4 Qurat ul ain CCN Islamabad Project Manager Associate A Oct-18-10 Sep-16-12

5 Javed Akhtar CCN Islamabad Security Manager A Oct-29-10 Sep-16-12

6 Makhdoom Umar CCN Islamabad Accounting Manager T Oct-26-10 Sep-16-12

7 Shoaib Zafar CCN Islamabad IT Manager T Oct-11-10 Sep-16-12

8 Zia ur Rehman CCN Islamabad Communication Manager T Apr-1-11 Sep-16-12

9 Nazir Chaudhery CCN Islamabad Procurement Specialist T Jul-11-11 Apr-13-12

10 Hamza Khalil CCN Islamabad Project Coordinator A Aug-1-11 Jul-31-12

11 Faiz Alam CCN Islamabad Finance & Admin Office

Manager A Apr-5-11 Sep-16-12

12 Kishwar Mohsin CCN Islamabad Receptionist A Nov-4-10 Sep-16-12

13 Mahmood Aslam CCN Islamabad HR & Capacity Building

Expert T May-2-11 Sep-30-12

14 Shaheer Ali CCN Islamabad Planner & Scheduler T Jun-14-11 Sep-30-12

15 Ch Abdul Ghafoor CCN Islamabad DISCO Coord ( FESCO) T Aug-25-11 Aug-24-12

16 Malik Khurram Shahzad CCN Islamabad Admin Assistant A Nov-4-10 Sep-16-12

17 Zahid Noor CCN Islamabad Accounting Assistant T Jan-6-11 Sep-16-12

1 CCN – Cooperating Country National; TCN – Third Country National.

2 T – Technical Position; A – Administrative position.


Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country


A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

18 Qasim Ali CCN Islamabad Communication &

Graphics Assistant T Aug-20-11 Aug-19-12

19 Rizwan ul Haque CCN Islamabad Procurement Associate A Apr-11-11 Sep-16-12

20 Waseem Iftikhar CCN Islamabad Admin Assistant A Jan-18-11 Sep-16-12

21 Inam ullah Khan CCN Islamabad IT Assistant T Jan-10-11 Sep-16-12

22 Nazia Nasar CCN Islamabad Receptionist # 22 Hill Side

Road A May-31-11 Sep-30-12

23 Sarwat Shafique CNN Islamabad Office Assistant A Nov-5-10 Sep-16-12

24 Khursheed CCN Islamabad Cook # 22 Margalla Rod A Oct-21-10 Sep-16-12

25 Waseem Soraya CCN Islamabad Cook Assistant # 23 A Oct-26-10 Sep-16-12

26 MASIH Afzaal Gulzar CCN Islamabad Janitory Support A Oct-21-10 Sep-16-12

27 Jan Ghulam CCN Islamabad Gardener # 23 ST 19 A Oct-26-10 Sep-16-12

28 Zahid Malik CCN Islamabad Chef Cook # 23 A Jan-7-11 Sep-16-12

29 Ijaz CCN Islamabad Janitory Support # 22 A Dec-15-10 Sep-16-12

30 Anees Ahmad CCN Islamabad Chef Cook # 22, Hill Road A May-31-11 Sep-16-12

31 Humanyun Fazal CCN Islamabad Asst. Cook # 22, Hill Road A May-31-11 Sep-16-12

32 Abdul Qadeer CNN Islamabad Office Boy - # 22, Hill Road A May-31-11 Sep-16-12

33 Imran Sadeer CNN Islamabad Janitory support #, Hill

Road A May-31-11 Sep-16-12

34 Shahzada Umar Wahab CCN Islamabad Assistant Coordinator A June-14-11 Sep-16-12

35 Waqar Nisar CCN Islamabad IT/IS/ERP Manager T Sep-12-11 Sep-16-12

36 Omer Saeed Malik CCN Islamabad Advisor Policy & Planning

MWP T Sep-28-11 Sep-16-12

37 Muhammad Bashir CCN Islamabad Assistant Advisor Technical

MWP T Ocr-03-11 Sep-16-12

38 Asad Humayun Chohan CCN Islamabad Assistant Monitoring &

Evaluation MWP T Oct-03-11 Sep-16-12

39 Mubbasher Gulzar CCN Islamabad Assistant Advisor Policy &

Planning MWP T Oct-03-11 Sep-16-12


Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country


A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

40 Abdullah Qasim Virk CCN Islamabad Commercial

Communication Manager T Oct-17-11 Sep-16-12

41 Hammad Hashmi CCN Islamabad Advisor Technical MWP T Oct-25-11 Sep-16-12

42 Muhammad Naeem Babur CCN Islamabad IT Administrator MWP A Oct-01-11 Sep-16-12

43 Abdul Qayyum CCN Islamabad Cleaner House23 & 22 A Dec-15-10 Sep-16-12

44 Haroon Masih CCN Islamabad Cleaner MWP A 15-Dec-10 Sep-16-12

45 Khan Adnan Ahmed CCN Islamabad Application Developer A 31-Oct-11 Sep-16-12

46 Shahid Zareen Khattak CCN Peshawar Business Process Analyst

(HR) T Nov-21-11 Sep-16-12

47 Imran Ullah Khan CCN Peshawar Business Process Analyst

(MIS) T Nov-21-11 Sep-16-12

48 Muhammad Rehan ul Haq CCN Peshawar Business Process Analyst T Nov-21-11 Sep-16-12

49 Muhammad Zubair CCN Peshawar Business Process Analyst

(MIS) T Nov-21-11 Sep-16-12

50 Muhammad Ashfaq CCN Peshawar Business Process Analyst T Nov-21-11 Sep-16-12

51 Taimur Shahid CCN Islamabad Assistant Manager

Accounts A Nov-22-11 Sep-16-12

52 Naseer Ahmad CCN Islamabad Application Developer T Dec-01-11 Sep-16-12

53 Taimur Arshad CCN Islamabad Application Developer T Dec-12-11 Sep-16-12

54 Hassan Ali CCN Islamabad Visual Media Specialist T Dec-19-11 Sep-16-12

Subcontractor: EMG

1 Clare Novak US Citizen Islamabad Advisor HR &MWP T 6-Nov-11

Subcontractor: NRECA International Limited

1 Gary Bartlett

US Citizen Islamabad Finance Management

Accounting Expert T 1-Nov-10 30-Sep-13 - NRECA

2 Janet Kauffman

US Citizen Islamabad Commercial Ops Billing

Cycle Expert T 21-Oct-10 30-Sep-13

3 Robert Kolling US Citizen Islamabad Sr. Manager/ Advisor

Distribution T 15-Dec-10 30-Sep-13

Advisory

Group,

MWP


Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country


A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

4 Ray Thayer US Citizen Islamabad Sr. Distribution Systems

Specialist T 15-Jul-11 14-Jul-13

5 Robert William Dalton US Citizen Islamabad Lineman Training

Specialist T 26-Oct-11

6 James M. Ford US Citizen Islamabad Training Specialist T 26-Oct-11

7 Mohammad Arifur

Rahaman

TCN/Banglades

hi Islamabad GIS Specialist T

26-Nov-11

8 Jahid Sadat MD Abu

Faruque

TCN/Banglades

hi Islamabad GIS Specialist T

26-Nov-11

9 Nazrul Islam TCN/Banglades

hi Islamabad GIS Specialist T 29-Dec-11 25-Jan-12

Subcontractor: PITCO (Pakistan Industrial Trading Company)

1 Usman Malik

CCN All DISCOs'

cities Field Project Manager T 18-Sep-10 17-Sep-11

2 Tahir Khan CCN Islamabad

Director Change

Management - PDIP T 8-Nov-10 31-Jan-11

3 Tehseen Chohan US citizen Islamabad HR Team Lead T 1-Oct-10 3--Sep-11

4 Noor Mengal CCN

Islamabad Sr Distribution Systems

Construction Planner T 1-Oct-10 3--Sep-11

5 Kamran Riaz CCN Islamabad Sr Cost of Service and

Tariff Design T 25-Oct-10 24-Nov-11

6 Fazal-e-Khaliq CCN Islamabad Customer

Accounts/Record Specialist T 23-Nov-10 21-Nov-11

7 Rehan Hameed CCN Islamabad

HR Specialist T 22-Nov-10 22-Mar-11

8

Shahid Iqbal CCN

Islamabad Disco Financial

Management Accounting

Director T 1-Nov-10 30-Oct-11

9 Shoaib Cheema CCN

Islamabad Change Management

Specialist T 2-May-11 30-Sep-11

10 M. Zaheer CCN

Islamabad Project Implementation

Manager T 23-May-11 30-Sep-11

11 Ammir Naqvi CCN Islamabad Cost of Service Specialist T 23-May-11 30-Sep-11


Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country


A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

12 Hafiz Muhammad Nabeel

Ishaque CCN

GIS/ Mapping Specialist T 28-Feb-11 17-Sep-11

13 Hasnain Gohar CCN GIS/ Mapping Specialist T 28-Feb-11 17-Sep-11

14 Jamshaid Akhtar CCN GIS/ Mapping Specialist T 28-Feb-11 17-Sep-11

15 Muhammad Sikandar CCN GIS/ Mapping Specialist T 28-Feb-11 17-Sep-11

16 Sohail Rehman Khan CCN

GIS/ Mapping Specialist T 28-Feb-11 17-Sep-11

17 H. Hammad-ur-Rehman CCN Data Entry Operator T

18 Rizwan Aslam CCN Data Entry Operator T

19 Usman Hafeez CCN GIS Survey Engineer T

20 Irfan Rasheed CCN GIS Survey Engineer T

21 Zeeshan Haider CCN GIS Survey Engineer T

22 M. Adeel CCN GIS Survey Engineer T

23 Rayyan Niaz CCN GIS Survey Engineer T

24 Muhammad Iqbal CCN GIS Field Coordinator T

25 Muhammad Awaise CCN GIS Specialist T

26 Muhammad Gulraiz Khan CCN GIS Specialist T

27 M. Jarjaish Hussain CCN GIS Specialist T

28 Muhammad Iqbal CCN GIS Coordinator T

29 Hafiz Rehman CCN Data Entry Operator T

30 Manzar Ali CCN Data Entry Operator T

31 Muhammad Khan CCN GIS Technician T

32 Mohammad Hussain CCN GIS Technician T

33 Adeel Rehman CCN GIS Survey Engineer T

34 Fahad Jamal CCN GIS Survey Engineer T

35 Gulraiz Shaukat CCN GIS Survey Engineer T

36 Hammad Iftakhar CCN GIS Survey Engineer T

37 Mirza Ijaz CCN GIS Survey Engineer T

38 Muhammad Haider CCN GIS Survey Engineer T

39 Muhammad Shahid CCN GIS Survey Engineer T

40 Muhammad Sharif CCN GIS Survey Engineer T


Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country


A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

41 Muhammad Hashmi CCN GIS Survey Engineer T

42 Zulfiqar CCN Electrician T

43 Muhammad Ahmad CCN Electrician T

44 Hafiz Faisal CCN Electrician T

45 Allah Rakha CCN Electrician T

46 Muhammad Ayub CCN Electrician T

47 Muhammad Niaza CCN Electrician T

48 Munawar Hussain CCN Lineman T

49 Muhammad Siddique CCN Lineman T

50 Madad Nagarah CCN Lineman T

51 Hameed Rehman CCN Lineman T

52 Muhammad Saeed CCN Test Inspector T

53 Muhammad Awan CCN Test Inspector T

54 Muhammad Akram CCN Data Assistant T

55 Nasir Mehmood CCN Project Coordinator T

Subcontractor: HKN

1 Jaffar Sibtain CCN Islamabad MWP Legal Advisor T 10-Oct-11 16-Sep-12

Advisory

Group,

MWP

Subcontractor: SMC Private Limited

1 Dr. Zahir Fikri CCN All DISCO

cities Quality Manager T Oct-2-10 Sep-30-13 Mobilized

2 Shafique ur Rehman CCN as above Sr. Distribution Planning

Advisor T Dec-6-10 Sep-30-13

3 Akhlaq Ahmed CCN as above Sr. Tariff & Cost of Service

Specialist T Nov-1-10 Sep-30-13

Subcontractor: TELCONET Services Private Limited

1 Khurram Ehtesham CCN All DISCO

cities Metering Sys. Advisor T Nov-1-10 Sep-30-12

2 Ahmad Kamal Janjua CCN as above HR Specialist T Nov-22-11 Sep-30-12

Seconded Staff from DISCOs


Employee Name

US

Citizen/TCN/

CCN1

Work

Location in

Country


A2

Employment Term

Remarks From

To

(a) (b) (c) (d) (e) (f) (g) (h)

1 Tufail Sheikh CCN Islamabad

and HESCO Member of HR Team

Seconded

from

HESCO

2 Omer Haroon Malik CCN Islamabad Chief of Staff -

Coordination

Seconded

from

LESCO


4. PROGRESS AND

ACCOMPLISHMENTS

# Activity Description/ Results to Date / Future Results

1. DISSOLUTION OF

PEPCO

NEED: A key action in the President of Pakistan‟s power sector reform program is the dissolution of PEPCO. This action has suffered many delays and is impacting the establishment of independent DISCOs. The MWP has requested USAID Power Distribution Programs assistance through the assigned distribution and legal experts to achieve this goal.

RESULTS TO DATE:

October: PEPCO was not dissolved on October 31, the deadline approved by the Minister. MWP Office orders for transfer of responsibilities were issued; however, Human Resources orders did not go out. Both were required before the BOD could issue the official resolution.

November: There was a PEPCO BOD meeting on November 22 with no action taken by the Board. A discussion was held on “a plan for dissolution of PEPCO.” The BOD planned to meet again in the near future to pass the “Resolution of Solvency” to wind up PEPCO.

December: The PEPCO BOD passed the intent to dissolve PEPCO. MWP issued two office orders requesting 1,500 PEPCO deputed officers to accept employment where they are currently working or go back to the company of their stated “letter of employment.” The CPPA had two board meetings during the month to establish this company as the replacement for CPPA – the department in NTDC. The generation company (GENCO) holding company had two advisory meetings to approve the “Articles of Association” and file this new company with the Security and Exchange Commission of Pakistan (SECP) of Pakistan. Work started to transfer PEPCO department task to MWP.

FUTURE RESULTS: Dissolution has been completed.

KEY PERFORMANCE INDICATORS (KPIs) IMPACTED: All governance.

2. BOARD OF

DIRECTOR

ASSISTANCE

NEED: Provide MWP requested training and mentoring of the new DISCO BOD, assist the BODs to adopt proper operating policies and assist the BODs Audit Committees to be in control of DISCO‟s internal audit process.

RESULTS TO DATE:

October: Assisted MWP with DISCO‟s Chief Executive Officer (CEOs), CFOs, and Secretary CPPA recruitment applications. The Minister MWP

1. GOVERNANCE


held a meeting with DISCOs BOD Chairmen on October 28 to agree upon employability criteria for CEOs and CFOs.

November: DISCOs BOD reviewed potential candidates for CEO. A Collaboration Agreement draft was released by the USAID Power Distribution Program with changes that needed minor refinement. Meeting between MWP & Chairmen of DISCOs‟ BODs was held on November 30 to start the communications necessary for policy building of both entities to insure proper power sector reform and capacity building.

December: CEOs selection was completed by most of the DISCOs‟ BODs; however, three DISCOs still needed to send their shortlist to CCOR.

FUTURE RESULTS: CEOs for the remaining DISCOs to be selected.

KPIs IMPACTED: Particularly Board members trained, Board effectiveness and in general all other under governance.

3. PROVIDE EMBEDDED

SPECIALISTS TO

MWP

NEED: The MWP requested embedded technical assistance with the reform of the power sector.

RESULTS TO DATE:

October: Temporary Staff (x 5) were recruited to assist the Joint Secretary - Power.

November: Advisor assignments extended their scope to include working with the Minister and CASA 1000 Project.

December: Advisor positions were developed for assisting in PEPCO department functions and its tasks related to MWP.

FUTURE RESULTS: Advisors will work with MWP to improve efficiency and provide technical assistance.

KPIs IMPACTED: Effectiveness of MWP reform.

4. MWP IT PROGRAM NEED: To implement IT improvements within the Ministry of Water and Power.

RESULTS TO DATE:

October: MWP IT hardware and software bids were evaluated and the MWP-IT system administrator was hired.

November: Procurement of Information Technology (IT) equipment to be transferred to MWP was initiated.

December: Enhanced organizational development was started at the MWP with the issuance of personal computers and associated equipment. Rollout was planned to continue during January 2012, together with training and development.

FUTURE RESULTS: Installation of server in MWP for Electronic Government Directorate.

KPIs IMPACTED: Effectiveness of the MWP.



5. NEW CUSTOMER

INFORMATION

SYSTEMS (CIS)

NEED: The worst performing functional area in each DISCO visited is the commercial area, including the process from meter reading through bill collection. The current electronic system used for this process consists of 1980‟s technology COBOL-based customer databases. The existing system has many drawbacks and limitations including being subject to manipulation, which is known to be occurring. It is in need of replacement with a modern IT-based system.

RESULTS TO DATE:

October: The USAID Power Distribution Program‟s Enterprise Resources Planning (ERP)/IT manager visited Bangladesh and kicked off activity to customize the USAID-developed CIS chosen for use in Pakistani DISCOs. Two programmer positions were posted and one was filled. The programmers and seconded DISCO Management Information System (MIS) personnel will assist in the customization, testing, and implementation of the software. Visa for the Bangladeshi developer was in process so that customization, testing, and training could be held in Islamabad.

Members of USAID Power Distribution Program‟s Commercial Team visited the Bosan Road subdivision in MEPCO to evaluate the building for suitability regarding communication requirements for subdivision, division, and a computer center for the CIS software and AMR systems.

November: Work on customization of the USAID Bangladesh CIS continued. A Bangladeshi CIS developer visited for nine days to initiate the process. A second assisting programmer was also recruited and a letter was sent to MEPCO to sanction CIS infrastructure requirements.

o December: The original developer from Bangladesh received a temporary visa and started work on customization in Islamabad Pakistan, while a team of programmers in Lahore documented the legacy system as a baseline user requirements document. First draft of the requirements document was completed as well as the “industrial billing” and “meter reference” master files.

o FUTURE RESULTS: Software customization will continue in Islamabad as will the file and user requirements documentation in Lahore. The user requirements documentation is expected to be completed by March 2012.

o KPIs IMPACTED: Increased revenue and reduced non-technical loss including theft.

6. IMPROVED METER

READING

NEED: Improve effectiveness of current meter reading process and reduce inaccurate billing and revenue loss.

RESULTS TO DATE:

October: Meter reading and meter change-out procedure workshops were held with meter supervisors and their managers from all DISCOs to review and improve existing procedures and to foster accurate billing. CEO IESCO agreed to support a demonstration of the commercial improvements to be implemented at IESCO‟s Westridge division with

2. COMMERCIAL


101,000 customers. These improvements included: o A three-hour meter reading course developed by the USAID

Power Distribution Program and led by DISCO staff for 52 readers to familiarize meter readers with basic meter reading of all types of meters by several manufacturers, so that only one meter reader has to walk a particular route each month. This training was delivered on October 26-27 with a follow-up training to be held on November 2-3 to introduce the blind meter reading processes.

o Redesign of the 25 IESCO meter routes. The process was 90% completed with practice runs to be made in mid-November to verify that each route could be completed in a single day. Outcomes: Bills to be printed as scheduled allowing customers to have at least seven clear days to make payments as required by the Consumer Service Manual – 2010.

o Programming changes were largely completed that will allow bill production as scheduled while allowing batches not received on time to be monitored and read.

o Implementation of changes was scheduled to begin with the December‟s billing cycle.

November: Redesigning of routes for general consumers was completed for all four subdivisions and the master billing file was updated with new reference numbers. Routes were sampled to verify completion in one day. Meter readers were also trained regarding the new blind reading process.

o December: Billings were behind schedule due to holidays. Eleven general consumer batches using blind meter readings were issued. Results were promising even without the follow-up reading procedures. Actual results will be determined once information on energy delivered is made available to calculate losses. The meter readers and line staff are in favor of the projects but there is some resistance from management who wish to delay implementation. Rollout methodology was planned using a team of three seconded staff and DISCO implementation teams. Rollout instructions were under development while search for seconded personnel continued.

o To avoid distraction from other activities, PITC programmers were relocated to Islamabad.

o FUTURE RESULTS: Monitoring of blind meter reading will continue and follow up reading procedures will be implemented in January 2012. Final software changes for the blind meter readings will also be completed. The planning and preparation for the roll out of blind meter reading process will also continue. Developing of procedures for service order process will also commence.

KPIs IMPACTED: Reduced non-technical losses including theft, increased revenue and improved employee attitude.

7. DEFECTIVE METERS

REPLACEMENT

NEED: To initiate a service order monitoring program for the replacement of faulty meters so that revenue and accuracy of billing is enhanced.

RESULTS TO DATE:

October: In a high loss LESCO subdivision, checking was initiated on Nargis feeder. LESCO agreed to provide new meters and material to correct the identified problems. At least 5 % out of the 15 % losses on the feeder were estimated to be reduced through this intervention.


November: Work on meter checking remained underway.

December: Meter checking continued on the Nargis feeder of LESCO. Two thousand four-hundred out of 2,900 meters were checked; 1,500 were re-fixed and 274 replaced to significantly reduce commercial losses. Consumption data is being collected for a monthly basis billing and losses comparison with previous year and with feeders where the intervention has not been implemented.

FUTURE RESULTS: Meter checking Intervention expected to be completed by February 2012.

KPIs IMPACTED: Reduction of non-technical losses and increased revenue.

OTHER AREAS INVOLVED: Technical

8. CENSUS SURVEY NEED: To identify and rectify data discrepancies, theft, tampering, meter problems, etc.

RESULTS TO DATE:

October: Census survey and audit at LESCO‟s worst performing subdivision was completed. Initial results indicated possibility of up to $500,000 increased annual revenue by correction of identified problems, plus one time revenue of $650,000 through correction of billing and deposits. Findings of the survey were conveyed to the DISCO to formulate corrective action to realize these benefits. Verification of report data was initiated to finalize the document.

November: Preparation of the final report continued. Preliminary results were shared with LESCO on November 23.

December: Final report was submitted to LESCO for removing identified discrepancies in the subdivision. As a result reduction in non-technical losses and improved transparency in billing and collections is expected. The USAID Power Distribution Program team will provide technical assistance to implement the recommendations.

FUTURE RESULTS: Provide technical assistance to LESCO for implementation of recommendations.

KPIs IMPACTED: Non-technical loss and theft reduction and increased revenue


9. METERING SURVEY

COMMON

DELIVERY POINTS

NEED: LESCO CEO has indicated inability to accurately measure amount of power received from NTDC and other interfaces. Substation incoming and outgoing feeder metering is reported to be inaccurate or non-operable. Power received represents more than 85% of DISCO costs. There are 120 interfaces involved, known as “Common Delivery Points.”

RESULTS TO DATE:

October: Common Metering survey was conducted by US specialist to address LESCO‟s reported inability to measure power received from NTDC. Process to finalize the report and recommendations was initiated. Initial findings indicated that neither LESCO nor NTDC knew how much power was supplied to LESCO.

November: Work continued on the report.


December: Work continued on the report.

FUTURE RESULTS: Survey report to address LESCOs inability to measure power transferred from NTDC and other interfaces will be finalized.

KPIs IMPACTED: Distribution losses and tariff applications.


10. IMPLEMENTATION

OF HAND HELD

UNITS (HHU)

NEED: Improve efficiency of current meter reading process and reduce inaccurate billing and revenue loss through transcription and data entry errors.

RESULTS TO DATE:

October: Partial delivery of donated HHU was received. It was planned to implement the use of the HHU in a MEPCO‟s Bosan Road subdivision.

November: Implementation of donated hand held reading units was

delayed due to compatibility issues with existing PITC software. HHU

units are loaded with DOS operating system while PITC software is compatible with Windows Mobile and Windows CE operating systems. PITC started work on developing an interface with DOS machines. New hardware was also required to allow these HHUs to be tested with their installed route map application.

o December: The USAID Power Distribution Program was asked by PITC to assist in the development of HHU software and its implementation at IESCO. The software can then be used at other USAID Power Distribution Program HHU projects not requiring RF-enabled meters. The program is exploring procurement options to fast track the process of buying more HHUs to be deployed in IESCO and/or other DISCOs.

o FUTURE RESULTS: IESCO consent will be obtained for USAID Power Distribution Programs involvement in the project. Procurement of additional units has been initiated. USAID Power Distribution Program‟s

Communications Engineer will meet PITC personnel to finalize „Rules of

Engagement‟, timelines and resources in modifying PITC HHU application to meet our requirements such as snap shot, upload/download route information, blind reads, data validation and network infrastructure to support the system.

o Upon receipt of purchased HHUs, implementation will begin in MEPCO.

KPIs IMPACTED: Increased revenue and reduced non-technical loss including theft.

11. COST OF CAPITAL

NEED: To help the DISCOs calculate their operational costs and equity.

RESULTS TO DATE:

October: Cost of capital for various DISCOs being determined commensurate with the financial risk profile of each DISCO.

November: Site visit to 220 kV grid station at Wah was undertaken to develop Cost of Service model. Several meetings were held with IESCO liaison team both at Hill Road House and IESCO office. Meeting with Superintending Engineer Grid System Operations IESCO was also held to assess the load data quality at CDPs. Initial tariff model was completed and data population was started.


December: A workshop was conducted in Islamabad on December 20 to present initial Cost of Service model. The progress on Cost of Service study at IESCO was discussed during the workshop and guidance was provided to other DISCOs on how to proceed with their own similar studies. The workshop was attended by representatives of nine DISCOs as well as CPPA and NEPRA. The initial model was shared with the participants to solicit further comments and suggestions. A visit to CPPA in Lahore was also made to collect power generation and dispatch data. Data collection, review and analysis continued.

FUTURE RESULTS: Site visits to IESCO grid stations in order to complete the process mapping part of data collection effort will continue.

KPIs IMPACTED: Collection efficiency, gross profit margins, System Average Interruption Frequency Index (SAIFI) and System Average Interruption Duration Index (SAIDI).

12. REPORT ON

DEMAND SIDE

MANAGEMENT

NEED: There are two critical issues when it comes to electricity sector in Pakistan; high price and low availability. Load shedding, no matter how “organized” it is, represents the most inefficient way of assigning a scarce resource, since energy is rationed in a haphazard way, driven by the physical reality of the power grid and not by customers‟ real needs. Industrial sector has been seriously hit by high price of electricity and is rapidly losing its competitiveness in international markets. Load shedding has become a huge problem with available capacity much lower than demand of electricity, especially peak demand.

RESULTS TO DATE:

October: Report on Demand Side Management (DSM) and alternatives to Load Shedding completed. Will be presented to the USAID Power Distribution Program team on November 2.

November: Potential impact of the proposed load rationing mechanism on DISCO revenues being analyzed.

FUTURE RESULTS: Formulate strategy to realize benefits outlined in the report.

KPIs IMPACTED: Aggregate technical and commercial losses and

complaints resolved.


13. DISCO INTERNAL

AUDIT PROCESS

IMPROVEMENT

NEED: DISCO audit improvements are seriously needed as current procedures are inadequate by all accounts. Internal controls audits are not required and government auditors report that the DISCO audits are not reporting corrupt acts known to be occurring.

Deficiencies identified include the following:

- Failure to maintain an updated audit manual.

- Failure to include certain testing of compliance with laws, regulations, and critical organizational policies and procedures and internal controls over financial reporting.

- Lack of competence in DISCO internal audit staff.

3. FINANCIAL


- Lack of independence of the internal audit function.

- Corruption within the internal audit function.

RESULTS TO DATE:

October: Internal audit manual update was started. Project was designed to include interim and final workshops for DISCO‟s comments and rollout. Internal audit co-sourcing Request for Proposal (RFP) was developed for publishing.

November: Internal audit co-sourcing RFP was published. Purpose was to engage external audit companies for supporting internal audit functions in each DISCO. DISCO‟s workshop to initiate this process was scheduled for January 24-25, 2012.

December: Finalizing of the internal audit co-sourcing contract was initiated.

FUTURE RESULTS: Final internal audit manual draft scheduled for completion. DISCO‟s workshop scheduled for late January 2012 to present final internal audit manual. Internal audit co-sourcing contract to be finalized.

KPIs IMPACTED: All commercial, financial and governance.

14. DISCO’s

BUSINESSPLANS

(10-YAER

FINANCIAL

FORECAST)

NEED: Provide the DISCOs with a tool to improve their business planning processes.

RESULTS TO DATE:

October: KPMG Taseer Hadi & Company (KPMG) was selected as the vendor for the 10-year forecasting model, with the model scheduled for completion in December, 2011. Project was to include interim and final workshops for DISCO‟s comments and rollout.

November: KPMG continued work on a 10-year financial forecasting model with schedule for completion pushed towards end of January 2012.

FUTURE RESULTS: 10-year financial forecasting model to be completed. DISCO rollout and training workshop scheduled for mid-February 2012.

KPIs IMPACTED: Financial

15. DISCO

ACCOUNTING

MANUAL AND

PROCEDURES

UPDATE

NEED: Develop accounting procedures to supersede the outdated WAPDA legacy procedures.

RESULTS TO DATE:

October: Accounting manual draft revision was produced.

November: Final draft of accounting manual was completed for review. A DISCO workshop was scheduled for mid-January 2012 to present the final accounting manual.

December: Review of the draft continued.

FUTURE RESULTS: Final internal audit manual scheduled for completion. DISCO workshop scheduled for January 2012 to present final internal audit manual.

KPIs IMPACTED: Distribution losses and collection efficiency, aggregate losses reduced, profitability and operations and maintenance (O&M) Cost.

16. PROGRAM TO

RECOVER TRADE

NEED: The DISCOs have a tremendous backlog of uncollected receivables, equivalent of up to 750 days billing in some cases.


DEBT RECEIVABLES These receivables, known as “Trade Debt Receivables,” have two sources, government and private.

USAID Power Distribution Program‟s assistance is needed to improve these debts, which severely impact the GOP circular debt problem.

Government agencies contribute the most to this problem with the worst being the Sindh provincial government, which owes the DISCO HESCO with approximately $300 million.

A primary issue in Sindh is reported to be a lack of confidence in HESCO billing.

RESULTS TO DATE:

October: USAID Power Distribution Program talked with the provincial collection agency and learned that collection success could be improved by up to 40% if district police were authorized to accompany the collector for private receivables. A judicial ruling was pending to allow this to begin.

The program decided to accompany Trust Bank to MEPCO offices on November 1, to formalize a detailed plan to recover certain private consumer trade debt receivables. The plan included a feasibility collection effort of selected accounts conducted by a collection agency. The collection agency was to initiate its collection effort immediately following compilation of consumer profile information and establishment of the agreed upon collection parameters during the November 1, visit. Collections were to be made on selected receivables on a trial basis.

November: Trust Bank drafted a collection agreement for MEPCO to review and sign. Plan included a feasibility collection effort of 25 private consumers with balances outstanding of Rs 500,000 or more.

December: Meeting was held with senior members of the Board of Revenue (BOR) of the Punjab government to discuss provincial government‟s collection agent role. USAID Power Distribution Program advised that DISCOs should establish their own collection agents to which power can be relegated by the provincial government.

FUTURE RESULTS: Revise collection agreement for MEPCO. Agreement is currently under review.

KPIs IMPACTED: Revenue and collection efficiency.

17. ENTERPRISE

RESOURCES

PLANNING

NEED: All DISCOs, except one, have financial systems which are manual based. ERP is the automation solution for their financial and other organizational functional areas processes. USAID Power Distribution Program designed an ERP documentation and preparation project to demonstrate ERP‟s impact on the financial operational efficiencies and effectiveness for the organization. The project will model a business blueprint for the implementation of all ERP application processes.

RESULTS:

October: ERP documentation RFP was initiated with bids due by November 25.

November: Bids closed on November 25. Winning bid was selected and a contract was awarded to commence work in December. A DISCO workshop for initial ERP documentation rollout was scheduled for February 2, 2012.


December: FESCO was selected as the DISCO for initiating the pilot project. FESCO also asked USAID Power Distribution Program to be a member of the BOD advisory committee for the selection of an ERP platform.

FUTURE RESULTS: ERP documentation to be completed and roll-out workshop to be held on February 2.

KPIs IMPACTED: Improved business processes.

18. DISCO VEHICLE

LEASE/PURCHASE

POLICY

NEED: Provide DISCO transportation to employees for performing DISCO‟s related duties.

RESULTS TO DATE:

October: USAID Power Distribution Program examined and evaluated DISCO provided vehicle lease/purchase and employee allowance programs to support operational staffs‟ performance of duties. The program found at least two DISCOs (FESCO and LESCO) that were implementing such programs. Survey of remaining DISCOs was initiated regarding the existence of similar programs.

November: DISCOs were consulted to develop a model policy for an employee vehicle lease/purchase/allowance program to support the transportation needs of DISCOs. Policy Draft for this initiative was completed.

December: Drafted DISCO vehicle policy was subjected to final review.

FUTURE RESULTS: Review process to continue.

KPIs IMPACTED: Improved business processes.


19. DEVELOPMENT OF

STANDARDS FOR

NEW MATERIAL

EQUIPMENT

NEED: There are no standards for the new type of procedures and equipment being provided by the USAID Power Distribution Program on demonstration projects such as spacer cable, construction of AMR meters, low loss transformers, congested area strategies, etc. The NTDC-generated book in use for equipment/construction standards is outdated. DISCOs improvise in situations where the 1970s standards do not apply.

RESULTS TO DATE:

November: The first meeting of the DISCO Standards Committee, comprised of representatives from the DISCOs and NTDC with the USAID Power Distribution Program as an advisor, was scheduled for December 13. Committee was to establish a charter, elect officers, and develop subcommittees to review existing construction standards and determine if they were current or needed to be updated.

December: The meeting was held on December 13. First action of the committee was determined to be the review of specifications and standards to identify those needing update. The next meeting was scheduled for February 14, 2012, in Lahore.

FUTURE RESULTS: Auto-CAD Specialist will prepare construction specifications for new material and to create drawing for the DISCOs

4. ENGINEERING


existing standards where no electronic copies exists. It will aid the Standards Committee in updating construction standards.

KPIs IMPACTED: Profitability, O&M cost/megawatt hour (MWh), capital expenditure (Capex) per Km of HT line and SAIFI.

20. FEEDER POWER

FACTOR

IMPROVEMENT

NEED: The DISCOs poorly monitor and correct the power factor on their feeders, particularly feeders with large motor loads such as tubewell pumps, or small industrial and commercial enterprises.

RESULTS TO DATE:

October: Rural feeder power factor improvement in Multan (MEPCO) on Lodhran 11 kV feeder with 181 tubewell customers released 500 kW which improved voltage, reduced unscheduled outages and increased DISCO revenue by Rs.150,000 per month. DISCO and customers were surprised and pleased. A letter was received from MEPCO, thanking the USAID Power Distribution Program for the improvement and outlining another three feeders MEPCO wants to improve. The Power Factor Correction Team completed installation of capacitors on all tubewell motors on Old Shah Kot feeder and initiated the process of inspecting and taking measurements to determine the benefits achieved. The total number of tubewells where LT capacitors were installed was approximately 85. The Power Factor Correction Team also began the installation of LT capacitors on another feeder (New Shah Kot) of MEPCO. Installation of LT capacitors on further feeders was put on hold until all the LT capacitor installations on the previous two feeders had been inspected and measured.

A power factor consultation meeting was held with all DISCO‟s CEs at the USAID Power Distribution Program head office to emphasize the importance and benefits of power factor correction. All agreed to emphasize improvement to power factor, both HT and LT, within their DISCOs. The Program offered to provide technical assistance and follow up.

November: Implementation of “Quick Intervention LT Capacitor Installation Project” was completed on a third feeder of MEPCO. An additional 80 tubewell motor LT capacitors were installed on the feeder, which brought the total to 379 LT capacitors installed on three of MEPCO‟s feeders. With this intervention approximately 1,300kW of capacity were released on the three feeders. Installation of LT capacitors on a fourth MEPCO feeder was also initiated LT capacitor installation training was provided to concerned engineers and linemen of four subdivisions in MEPCO. Assessment of the potential for an LT capacitor intervention on small industrial (B-1 tariff customers greater than 10kW and B-2 tariff customers of 50kW and less) was started at both MEPCO and LESCO.

December: Another 95 LT capacitors were installed at the fourth MEPCO Okanwala feeder with a capacity release of 470 kVA. Results were measured at random tubewell locations on this feeder and it was found that the work by DISCO linemen on the feeder was satisfactory. The subdivision was deemed ready to continue this intervention without the programs supervision. With the completion of four feeders the expected release of capacity is 1.9 MW. ENERCON expressed strong interest in participating in the LT capacitor intervention on small industrial customers initiated at MEPCO and LESCO. There are significantly more potential savings; with much involvement of the



22. SAFETY TRAINING

PROGRAM

(TRAINING OF

TRAINERS)

NEED: DISCOs experienced 18 lineman fatalities in June 2011 alone. Both short- and long-term safety trainings are needed.

RESULTS TO DATE:

October: A three day Training of Trainer (TOT) for launching “Quick Impact Lineman Safety Training Program” was kicked off on October 25, at HESCO Regional Training Center (RTC). The TOT successfully completed

program on tubewells and therefore the LT capacitor intervention for small industrial customers will be a lower priority project for the USAID Power Distribution Program. An initial draft of a plan to establish a Power Factor Correction Cell at MEPCO was completed. The third draft will be discussed with MEPCO personnel.

FUTURE RESULTS: LT capacitor installation on the fourth feeder at MEPCO will be completed. Assessment of potential for an LT capacitor intervention on small industrial customers at both MEPCO and LESCO will be completed and the assessment will also be initiated at FESCO. Power Factor Correction Cell to be established at MEPCO.

KPIs IMPACTED: Load shedding requirements reduced, increased revenue and better performance of customer equipment.

21. GIS FIELD TEAM

SURVEY

NEED: To provide the data to build engineering analysis models and maps.

RESULTS TO DATE:

October: The GIS field team started survey of a subdivision (Bosan Road) in Multan, which will be USAID Power Distribution Program‟s demonstration subdivision in MEPCO. It was assessed that the technical and commercial losses would be reduced by an estimated 4.6% or approximately 4.5 GWh (US$525,000) annually. The GIS Team completed most of the field survey of the HT system in the subdivision. In addition the team concurrently began the field survey of the LT system of the subdivision.

November: Field inventory and mapping of the subdivision‟s primary HT distribution lines was completed and the survey of the remaining secondary LT distribution lines was about one third completed.

December: GIS survey team continued its survey of the subdivision and is estimated to complete its work by mid-January.

FUTURE RESULTS: GIS Team will proceed to HESCO‟s subdivision to survey subdivision‟s HT and LT distribution networks for determining technical losses. A second GIS team will perform a survey for PESCO‟s subdivision.

KPIs IMPACTED: Distribution losses, collection efficiency, aggregate technical & commercial losses, gross profit margin, profitability, capital expenditure per Km of HT line.

5. HUMAN RESOURCES & CHANGE MANAGEMENT


on October 29, with nine trainers including three Sub-divisional Officers (SDOs), three line superintendents and three linemen receiving training on best safety practices. The mainstream training for HESCO employees was scheduled to start later for 620 linemen and line superintendents and 62 SDOs at the HESCO RTC. The effort is intended to be replicated in the remaining DISCOs and a total of 9,600 linemen and line superintendents and 960 SDOs will be trained.

November: TOT for launching Quick Impact Lineman Safety Training at the remaining DISCOs was scheduled to start on December 12.

December: Mainstream Quick Impact Safety Training of HESCO employees started with a four-day training session held at HESCO. The training of 10 trainers for launching Quick Impact Lineman Safety Training at all DISCOs was also completed.

FUTURE RESULTS: Complete the target of training 9,600 linemen and line superintendents and 960 SDOs across all nine DISCOs.

KPIs IMPACTED: Number of fatal accidents and number of non-fatal accidents.

OTHER AREAS INVOLVED: Engineering and communications.

23. BASIC IT TRAINING NEED: To enhance the basic IT training programs of the DISCOs. Special emphasis on training of female staff from IESCO is also in the plan.

RESULTS TO DATE:

October: Eight hundred and eighty employees from eight DISCOS had been trained so far on “Basic IT skill Training Program” initiated by the USAID Power Distribution Program on July 5. In total the program aims at training 1,100 DISCO employees at their locations throughout Pakistan and will cover a third of the entire officer cadre. The recently formed DISCO Sukkur Electric Power Company (SEPCO) was also incorporated into the program.

November: Number of employees from eight DISCOS trained under „Basic IT skill Training Program‟ reached 1000, with only SEPCO employees left to receive the training.

December: Training plan for SEPCO employees was developed.

FUTURE RESULTS: Replicate training for SEPCO employees.

KPIs IMPACTED: All Commercial

OTHER AREAS INVOLVED: Communications & outreach and Change Management.

24. LINEMAN SAFETY

EQUIPMENT

NEED: Linemen do not have proper personal protective equipment (PPE), contributing to the high death rates. USAID Power Distribution Program will provide proper safety equipment and familiarization with its use at one DISCO as an intervention. HESCO has been selected as the demonstration DISCO.

RESULTS TO DATE:

October: Lineman safety equipment review was done by US and DISCO experts and it was determined that equipment needed was mainly for preventing falls and safely grounding lines.

November: Lineman safety equipment review was finalized and a Request


for Quotations (RFQ) was initiated for procurement.

December: A second RFQ was initiated for further equipment that was assessed to be needed by the DISCOs.

FUTURE RESULTS: Distribute the procured equipment to the DISCO RTCs.

KPIs IMPACTED: Safety.

25. LINEMAN

APPRENTICESHIP

PROGRAM

NEED: The DISCOs do not have lineman development programs or proficiency requirements. The death and accident rates are extremely high, reaching up to 18 in one month. USAID Power Distribution Program will assist with the establishment of a proper lineman training program to produce qualified linemen on a sustainable basis.

RESULTS TO DATE:

October: US expert developed a program in consultation with DISCO safety experts. A full time lineman safety expert, Bob Dalton, arrived to help develop a sustainable lineman apprenticeship training program for the DISCOs.

FUTURE RESULTS: The apprenticeship program will be fully developed in the first quarter of 2012.

KPIs IMPACTED: Safety.

26. SECONDED DISCO

EMPLOYEES

NEED: DISCO employees are to be seconded to the USAID Power Distribution Program team for capacity building experience and to be agents of future sustainable change.

RESULTS TO DATE:

October: Ninety-one applications were received for DISCO employee candidates for secondment to the USAID Power Distribution Program. These were received from all nine DISCOs and the selection process was initiated to identify candidates for capacity building and development as agents of sustainable change. The first DISCO employee was requested for seconding from HESCO (Mr. Tufail) as a Safety expert.

November: Eight candidates were finalized for DISCO Seconded Staff positions with Power Distribution Program.

December: Ten more candidates were finalized and taken on board as seconded staff members.

FUTURE RESULTS: The target of 18 seconded DISCO personnel has been achieved.

27. UTILITY EXCHANGE

PROGRAM

NEED: To expose the DISCO employees to modern-day best practices being followed in their departments by efficiently run utilities operating in the developed countries.

RESULTS TO DATE:

October: Candidates were selected for the first two foreign utility exchange programs based in Turkey, South Africa, and the United States. Thirty-six officials were selected from nine DISCOs by the selection panel. Candidates comprised of 12 officials from the Commercial and Finance, 12 from Engineering and Operations and 12 from HR, Training and Change Management Departments. All were notified and HR and Change


Management team received their travel related documents.

November: First two foreign utility exchange programs based in Turkey and South Africa were completed from November 12-19. Initial feedback was expected in a month‟s period.

December: Candidates for the third foreign utility exchange program were selected and are awaiting their visas for the US.

FUTURE RESULTS: Ten more batches are planned for utility exchange bringing the total number of beneficiaries of the project to 160.

KPIs IMPACTED: All.

28. REVIEW AND

DEVELOPMENT OF

ORGANIZATIONAL,

PROCESS, AND

PROCEDURE

IMPROVEMENTS –

PESCO

NEED: The purpose of the intervention is to bring the operations at PESCO‟s city division at par with modern day utilities in terms of practices, infrastructure and efficiency.

RESULTS TO DATE:

October: PESCO CEO agreed to support a six-month project to review and develop organizational, process and procedure improvements, working in four PESCO subdivisions. Team members were selected with mobilization scheduled for mid-November.

November: Five short-term staff members as business and IT Analysts commenced work in PESCO to assist with Change Management project in one subdivision. Work on improving that subdivision‟s sub-standard operations room commenced.

December: Work continued on the upgrade of PESCO‟s operations room.

FUTURE RESULTS: Internet facility and telephone land lines to be installed.

KPIs IMPACTED: Collection efficiency, aggregate technical and commercial losses, billing and customer relations.


29. UPGRADE DISCO’s

WEBSITES

NEED: To improve effectiveness of DISCOs‟ websites to serve customers and to tell the DISCO story.

RESULTS TO DATE:

October: USAID Power Distribution Program website was developed and hosted at www.pdip.pk, which includes very important and updated information on USAID Power Distribution Program. Four DISCOs (HESCO, FESCO, MEPCO, and GEPCO) websites upgrades were also initiated.

November: SEPCO was the first to receive website development support. USAID Power Distribution Program registered SEPCO‟s domain name and hosting and sent draft website to SEPCO for approval.

December: Work on remaining DISCO websites continued.

FUTURE RESULTS: Websites for the remaining DISCOs to be developed

6. COMMUNICATION & OUTREACH

http://www.pdip.pk/



32. CREATING

AWARENESS

ABOUT GENDER

ROLES AND THEIR

IMPROVEMENT IN

THE POWER

SECTOR

NEED: Develop gender strategy within DISCOs.

RESULTS TO DATE:

October: A meeting was planned for November 1, with Alison Salyer, the Washington, DC USAID specialist working on gender analysis of the Energy Sector and Leslie Gonzalez, her counterpart in USAID Pakistan. Discussions were to focus on formalizing USAID Power Distribution Program‟s agenda and activities to be undertaken during the gender progress project.

November: Meeting was held on November 1, as scheduled. Meetings also

and improved with registering and hosting services to be provided where necessary. Websites for QESCO and PESCO are next in line.

KPIs IMPACTED: Customer relations.

30. DISCO RADIO

PROGRAMS

NEED: To connect DISCOs‟ management to their customer base.

RESULTS TO DATE:

October: Weekly broadcasting of USAID Power Distribution Program‟s weekly radio talk show program started in September. Six episodes were broadcast up to October. A special program on disabled linemen and linemen safety was aired on October 29, including interviews with disabled linemen.

November: Radio talk show completed broadcast of 10 episodes. Recordings of the program were made available at www.pdip.pk.

December: The 13-episode weekly radio talk show series reached its conclusion in the third week of December. Themes included lineman safety and gender issues among others.

FUTURE RESULTS: Development of a 30-minute talk show to start in February 2012. Plans for an extension of another 13 episodes to the previously broadcast series also in line.


31. USAID POWER

DISTRIBUTION

PROGRAM

DOCUMENTARY

NEED: To create awareness in stakeholders and consumers about USAID Power Distribution Program and its function.

RESULTS TO DATE:

October: Seventy percent of the video footage required for the documentary was filmed.

November: All the footage required for the documentary was obtained and work started on editing and finalizing the project.

December: Work continues on finalizing the documentary. A Media Specialist was also taken on board to produce in-house documentaries.

FUTURE RESULTS: The documentary will be completed. More documentaries will be produced in-house.


7. GENDER

http://www.pdip.pk/


commenced with IESCO to develop improvements to their female workforce. A meeting of the female focus representatives from all nine DISCOs was also held on November 29. Topics under discussion included harassment, training needs of females, capacity building of female workforce, and planning gender methodology. Participants of the meeting also recorded statements for the “Behtri Ka Safar,” USAID Power Distribution Program‟s weekly radio program.

December: A seminar was held on December 29, at Islamabad College for Girls F-6/2, with the support of female representatives from IESCO. Students were informed about female job opportunities/internships in the power sector and educated about “The Protection against Harassment of Women at the Workplace” act of 2010.

FUTURE RESULTS: Further presentations and seminars will be held at three women‟s colleges in Islamabad during latter half of January 2012.

KPIs IMPACTED: Gender.


DELIVERABLE REPORTS Deliverables are classified under a respective Key Performance Area (KPA) wherever applicable.

Component 2

Deliverable 1

KPA

(where

applicable)

USAID Contracting Officer letter of March 07 provided guidance that final

delivery of Component 1 deliverables are now Deliverable 1 under

Component 2.

DISCO Operational Audit Reports, Performance Improvement Action Plans

including Project Improvement Projects are USAID-approved.

Deliverables

1-8, 9,11-16,

20, 23, 24

Submitted and approved by USAID.

Deliverable

10

Report with recommendations for joint USAID Power Distribution Program Implementation Task Force will be prepared under Component 2. Dependent on USAID final direction regarding DISCO Collaboration Arrangement.

Deliverable

17

MWP Action Plan was completed. NEPRA Participation Action Plan on hold.

Deliverable

18

Draft Program Agreements with MWP and DISCOs completed and each DISCOs Board of Directors endorsed it for signature by their CEO. USAID provided the language. USAID is finalizing the language and arrangement.

Deliverable

19

Final Program Agreements with MWP and DISCOs will be finalized based upon USAID direction in Deliverable 18.

Deliverable

21

6.4.2.3.3.5 Comprehensive Human Resource Report and Work Plan. Completed and submitted to USAID for final approval August 25, 2011.

Deliverable

22

6.4.2.3.3.2 Comprehensive report with options for DISCO Governance Reform – delivery pending


Component 2 Option to Task Order 13 was executed as of March 30, 2011. In addition to the

Component 1 deliverables noted above, the following new deliverables are included in the option.

Deliverable

#

KPA

(where

applicable)

Description and Status

Component

2

Deliverable

2

A USAID Power Distribution Program Implementation Task Force Organization and Staffing Plan with planned timelines. This deliverable, incorporating COR review comments, was transmitted under cover letter to USAID COR for final approval on April 23, 2011.

Component

2

Deliverable

3

DISCO Equipment and Commodity Plan with Timeline. Approved by USAID.

Strategy to advise and support selected DISCOs in design, arrangement of funding and implementation of large scale and replicable Performance improvement projects. Submitted to and approved by USAID COR.

Component

2

Deliverable

4

Strategy to advise selected DISCOs in the design, arrangement of funding, and implementation of large scale and replicable performance improvement projects.

Submitted to and approved by USAID COR.

Component

2

Deliverable

5

6.4.2.3.3.4

An overall strategy to segregate and reduce technical and non-technical losses. Submitted to USAID for approval on May 25, 2011.

Component

2

Deliverable

6

6.4.2.3.3.5

A USAID Power Distribution Program wide Change Management- focused Human Resource Management improvement Strategy. Complete, the final version is under review.

Component

2

Deliverable

7

6.4.2.3.3.2

An overall DISCO Governance Improvement Strategy. Submitted to USAID on July 6, 2011.

Component

2

Deliverable

8

Overall DISCO Stakeholder Focused Outreach and Communications Strategy. Plan submitted to USAID under Component 1 and approved with conditions. Final USAID approved Branding Plan included in Task Order‟s amendment 5.

Component

2

Deliverable

9

6.4.2.3.3.3

An overall DISCOs-wide Revenue Management Improvement Strategy. Submitted to USAID for approval on 2 July, 2011.


Component

2

Deliverable

10

Develop a competitive and well publicized DISCOs Performance Improvement Program Strategy. Evaluation and identification of Key Performance Indicators for DISCOs. COR comments received on presentation. Submitted to USAID for final Approval on July 21, 2011.

Component

2

Deliverable

11

6.4.2.3.3.5

An overall power Distribution Capacity Building and Training Strategy. Submitted to USAID for final Approval Aug 16, 2011.

Component

2

Deliverable

12

Integrated Component 1 and 2 Work Plan – no more than 10-page support plans for individual elements being combined into overall plan. Submitted to USAID for final Approval July 31, 2011.

Component

2

Deliverable

13

Project design and due diligence reports on first of two large-scale DISCO Performance Improvement Projects. First report for HESCO in final review. Second report (PESCO) submitted to USAID August 31, 2011. Third and fourth report (LESCO and MEPCO) submitted to USAID.

Component

2

Deliverable

14

USAID-funded activities Completion/Turnover Strategy and Plan – will be submitted in Sept 2013.


5. KEY EVENTS AND

MEETINGS Event/Meeting Date Purpose Outcome/Result Achieved

(a) (b) (d) (e)

Alison Salyer Advisor Legislation and Gender USAID, Washington and Leslie Gonzales – Gender Specialist USAID, Islamabad.

October 26 USAID Gender Legislative

USAID‟s indicators to measure the progress of women in United States Government (USG)- assisted programs

Group of women who had participated in the Basic IT Training skills – Post Training Impact Assessment.

October 28 Post Training Impact Assessment

Besides post-training impact assessment, formulation of IESCO women‟s forum on gender issues, by default

Two-day Project Management Workshop (series)

October -December

To train the Project Management Unit officers of all the DISCOs on the latest tools and techniques in the field of Project Management, especially on MS Project-2010 software, so that they can plan, manage and control their project in more efficient manner

83 PMU officers from IESCO, QESCO and LESCO have been trained so far. The remaining DISCOs will be covered in the following quarter

Dinner meeting for IESCO Meter Readers and supervisors and officers

November

30 Kick-off for blind meter reading process

Full cooperation of reading staff

IESCO Focal Person & participants

December 9, 16, 27

Preparation and repetitions talks

Finalization of outreach event on December 29 at Islamabad Girls College. F-6/2


Event/Meeting Date Purpose Outcome/Result Achieved

(a) (b) (d) (e)

Meetings at CPPA in Lahore

December 13

As part of data collection exercise, the units dispatched from each generating source as well as units billed to each DISCO are needed

Successful meetings held with MD CPPA, Chief Operating Officer (COO) and Director General (DG) MIS. Electricity dispatch data for 2010-11 collected

Consultation meeting with Focal Persons on Gender Issues of all DISCOs

December 29

Discussion re various gender related issues / work and environment related and needs for trainings

Identified work-related issues/training needs / outreach activity plans

Cost of Service Training Workshop

December 20

To train DISCO personnel on Cost of Service methodology, to appraise on progress at IESCO and to share the initial Cost of Service model

Initial Cost of Service Model distributed. Changes being made in the model as a result of feedback from users. DISCOs starting their own data collection efforts


6. PROBLEMS AND

OBSTACLES

# Problems/Obstacles/Issues Steps Taken to Remedy Them

(a) (b)

1 Unavailability of direct interface with NEPRA

Working level arrangements made through third parties, DISCO or MWP.

2 Reluctance of management to allow the re-routing of large customers

Meter routes were designed by the DISCO staff. It is anticipated that good results with general consumers will encourage management to adopt the changes for large customers.

3 Management desires to impede the full implementation of blind readings

Compromised with temporarily halting the procedures in two subdivisions. Full implementation is anticipated to begin February 1.


7. SECURITY RISKS

Security Risks Steps Taken to Overcome Them Progress

The security situation in Pakistan has ebbed and flowed in last three months. Rather than detail specific incidents, it is worth noting that the kidnapping threat seems to be rising against expats and the constant need for vigilance remains.

1. The program‟s already mature security systems worked well with a regular flow of security-focused information coming from USAID that was passed, where appropriate, to staff.

2. Chief Protection Officer (CPOs) are now standard in all areas up-country for expats and have been introduced for cover for expats moving to and from Islamabad airport as well.

Continuous monitoring of the general security situation is routine, including close liaison with the USAID Regional Security Office.

The USAID Power Distribution Program Security Plan submitted to USAID in February 2011 will be reviewed in January/February 2012 and revised to take into account all incremental security enhancements introduced in the last 12 months. The revised plan will be reissued to all staff.


ANNEX A: COMMUNICATION

PRODUCTS DEVELOPED

USAID Power Distribution Program (PDP)

House 23, Street 19, F-6/2, Islamabad

Tel: +92 51 2270911-916 (Ext 106) / Fax: +92 51 8312997

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