fifty albert - hickory.com.au · 2 / fifty albert / owners manual. section one emergency evacuation...

Fifty AlbertOwner’s Manual

In Case of Fire 4

Standard Fire Orders 4

Emergency Procedures 4

Hose Reels / Fire Extinguishers 4

Evacuation Plans 5

Resident andVisitor Access

Emergency Evacuation Information

Carpeted Floors 15

Bench tops 15

Tiled Floors & Walls 15

Doors, Sliding Doors and Windows 15

Shower screens, splash backs and mirrors 16

Sanitary Fittings & Fixtures 16

Stainless Steel Kitchen Sink 16

Tap ware 16

Lighting 16

Paint work 16

Downpipes and Floor Drains 16

Ceiling Exhaust Fan 16

How to Prevent Condensation Build Up 17

Fire Sprinkler System 17

Sprinkler Heads 17

Smoke Alarms / Detectors 17

EWIS 17

General Apartment Details

General Care and Maintenance

Building Access & Security System 9

Security Access 9

Lift Operation 9

Lift Emergency Procedure 9

Lift Intercom 10

Lift Fault 11

Visitor Access 11

Additional Security Fobs & Garage Remotes 11

Intercom Phone Systems & Instructions 11

Electrical Service 12

Gas Service 12

Water Service 12

Hot Water 12

TV Points 12

Telephone 12

Air Conditioning 12

Apartment Appliances & Fittings 13

Laundry Facilities 13

2 / Fifty Albert / Owners Manual

Section One

Emergency Evacuation Information


In Case of Fire

- A fire activated sprinkler system is run throughout the building.

- Fire hydrants are located within each stair core at every apartment level.

- Fire hoses are located in each lift lobby.

- Fire extinguishers are located in services cupboards on apartment levels, see appropriate signage.

- An evacuation alarm will be sounded in case of a fire.

- The fire alarm is only activated by smoke alarms located in common areas.

- Fire evacuation plans are located at stairwell entrances on every apartment level.

Standard Fire Orders

- Assist anyone in immediate danger if safe to do so. Remove occupants from room of fire origin.

- Close door to isolate fire and smoke.

- Call fire brigade – 000.

- Attempt to fight the fire with extinguishers or hose reels, only if safe to do so.

- If required or when Evacuation Tones sound, Evacuate to Evacuation Area via stairs. Fifty Albert has two Evacuation Areas, Palmerston Crescent and Albert Road.

- Remain at the Evacuation Area until advised safe to return by Emergency Service.

- Report any persons missing to Emergency Service.

Emergency Procedures

- On hearing the general fire alarm and the emergency alert system which will state emergency, evacuate the building.

- Evacuate the building immediately via the nearest stair or lift, closing all doors behind you.

- Evacuate to a designated Evacuation Area as shown on the plans in the following pages.

- Do not re-enter the building until authorised to do so by the responding Emergency Service/Chief Warden.

Hose Reels/Fire Extinguishers

Please refer to Emergency Evacuation Plans for location of hose reels and fire extinguishers.

Hose Reels must only be used in the case of an emergency.

Fire Escape Doors are clearly marked and must not be held open or obstructed in any way.

Emergency Evacuation

Section One


Evacuation Plans

Lower Ground Lift Lobby Evacuation Plan

Ground Floor Lift North Corridor Exit


Level One East Exit

Level Ten East Exit


Level Twenty-Nine (Rooftop) East Exit


Section Two

Resident and Visitor Access


Building Access and Security System

Entry to the building and apartments is gained by fob access. Present the fob to the proximity reader at a distance nominally less than 100mm. Each apartment entry door is locked/unlocked via the illuminated apartment number dome external to the entry door.

Please swipe your fob in front of the illuminated dome to gain access to the apartment. There is remote control basement access, a closed circuit television camera system monitoring common areas and a video intercom system. There is an exit button at each controlled point to allow egress from the complex.

If you have any queries regarding the intercom and security system, please contact the Building Manager

Security Access

Maintaining security is the shared responsibility of all Fifty Albert residents. Please take extra care when entering or exiting the building, and be aware of unknown people seeking to gain access to the building at the same time you are entering or exiting.

You must use your security fob to enter the building after hours and to access your apartment level by swiping the fob reader in the lift. Access into your apartment is with a fob.

Access to the car park is via your remote control. The car park door will automatically close approximately 30 seconds after you have passed through the door.

Please ensure you notify building management or contact the police if you believe there is someone in the building who shouldn’t be.

Lift Operation

There are three passenger lifts located at Fifty Albert.

PLEASE DO NOT USE LIFTS IN THE EVENT OF AN EMERGENCY OR FIRE.

Activation of lifts is via key fobs inside lift. This will limit access to floors permitted.

Lifts can be operated on the lift landing by push button. When your instruction has been received a light will illuminate. The lift panel will also indicate direction of travel and its current floor location.

Once in the lift car, to gain access to your floor, swipe your fob then push the button on the operation panel for the appropriate floor.

Emergency alarm, door open and door close buttons are also fitted on the operation panel.

Lift Emergency ProcedurePlease use the lift telephone call panel in the case of an emergency.

Buttons on the operation panel include an alarm push button which will sound an audible alarm to notify the intervention service that passengers in the lift need assistance.

Please contact your Building Manager or Owners Corporation if a lift fault occurs.

Resident and Visitor Access

Section Two


Lift IntercomIf the alarm button is activated there is a vocal connection between the lift car and the intervention service. The receiver will assist in notifying the intervention service of the installation and address.

Building Name: Fifty Albert

Lift Address: 50 Albert Road, South Melbourne

Visitor AccessYour guests will need to call you via the intercom at the main entry of the building to gain access to your apartment. Visitors need to enter the apartment number and wait.

The one-way video/two-way voice intercom permits visitor/s to be viewed and communicated to, the conversation is limited to 120 seconds and will cease automatically when the time expires. Upon verification, you need to press the key symbol button on the apartment intercom panel to open the lift lobby door and send the lift to the ground floor.

The lift security will be disengaged for a short period of time so they can gain access by pressing the button to your level. If they take too long to make it to the lift they will have to call you on the intercom again at the main entry.

Please note that the number buttons on the apartment handsets are not programmed for any other additional features.

Please note there are no visitor car spaces available within the car park; please have all visitors park in the spaces available on Albert Road or multi storey car parks within the area.

Additional Security Fobs & Garage RemotesShould you require an additional security fob or garage remote you must complete the relevant request form via the Fifty Albert Resident Portal.

Intercom Phone System and InstructionsKey Definitions

There are eight keys on the right-hand edge of the Palladium HV (7inch, 10 inch). Detailed definitions of these keys are as follows.

- Alarm - Reserved for future use.

- Call - Reserved for Management.

- Monitor - The monitor key is used to monitor the

front door. During the monitoring process, press this key to terminate the process. The monitoring process is limited to 15 seconds. When the time expires the monitoring will be ceased automatically.

- Security - This key is reserved for future use.

- Talk - When a call is received by the touch screen, you can press the talk key to answer the incoming call. To hang up, press this key again. The conversation is limited to 120 seconds and will cease automatically when the time expires.

- Up - During a conversation or monitoring session, press this key to turn up the volume or brightness of the HV. The key only works during conversation or monitoring procedure.

- Down - During a conversation or monitoring session, press this key to turn down the volume or brightness of the HV. The key only works during conversation or monitoring procedure.

- F Key - During a conversation or monitoring session, press this key to switch between ‘volume’ and ‘brightness’ adjustment. After switching, use the ‘Up’ or ‘Down’ key to turn up or turn down. The key only works during conversation or monitoring procedure.

- Conversation - When there is an incoming call, an interface similar to the figure on the next page will be shown. You can touch the ‘Pick Up’ button to start the conversation or touch the ‘Hang Up’ button to end the call. You can also touch the ‘Unlock’ button to unlock the gate remotely.


Section Three



Electrical Service

The apartment electrical switchboard is located on the wall or in a cupboard in your apartment, there are circuit breakers at the switchboard for power outlets, lights, air conditioning, appliances and exhaust fans. All lighting circuits have a safety switch.

The procedures for resetting an electrical trip in your apartment is as follows:-

1. Switch off all power outlets (GPOs), lights and unplug all appliances, to reset the safety switches in the switchboard.

2. Switch on each GPO at a time to determine the faulty outlet or appliances until safety switch trips.

3. If the electrical trip still persists after doing Step 1 and Step 2, contact licensed electrician immediately to locate and rectify the fault.

Gas Service

There is no individual gas meter for the gas cooktop. The Owners Corporation covers the cost of the cooktop gas usage.

If the gas cooktop does not work after turning on, please check whether the isolation valve has been turned on. The isolation valve is located in the cupboard next to the oven.

Water Service

There is a stop valve located in the water meter cupboard to turn off the water supply to the apartment. The water meter cupboard is located in the hallway to the corresponding floor of your apartment. Water meters are located in the hallway cupboard at the end of your corridor.

There is a water stop valve located underneath each

of the kitchen, basin and laundry sinks. Use these stop valves, if there is a leak in the pipe.

Hot WaterHot water is supplied to your apartment by a Centralised Continuous flow gas instantaneous skid mounted with solar preheat including 18 off continuous flow instantaneous gas fired heaters with 4 off 1000 litres solar preheat tanks and 30 solar collectors located on Roof Plant Area.If you have any hot water faults, immediately call the Building Manager. Do not tamper with this unit as the risk of injury is high.

TV, Telephone and Data Points

TV Points Your apartment has a TV point to receive free to air television which connects to a master antenna located on the roof of the building. There is also cabling for Foxtel.

Telephone There is a telephone connection point in your apartment. Fifty Albert is on the National Broadband Network (NBN). You will find detailed information on how to arrange internet and telephone connection for your apartment on the Resident Portal.

Air Conditioning

Each apartment is fitted with climate-controlled heating and cooling, allowing you to set your required temperature.

Your apartment has either a reverse cycle wall hung air conditioner for heating and cooling or concealed in the ceiling.


Section Three


The reverse cycle inverter wall hung air conditioning unit is Daikin and the model is either FTYN25KVMA or FTYN35KAVMA. The concealed air conditioning units are FDXS25CVMA, FDXS35CVMA, FDXS50CVMA or FDXS60CVMA.

The compressor unit is located on the balcony of your apartment. Please make sure the isolator for the compressor is switched on before switching on the air conditioning unit. The remote control is used to select the desired operation to suit individual preferences.

Do’s• Set temperature range between 20 degrees to 25

degrees with all the internal doors open to achieve efficiency of the system.

• Clean air filter and service the unit on every six (6) months to ensure the condensate pipe is not blocked.

• When you have the heating on, you need to open a window to the apartment slightly to allow natural ventilation. If you do not slightly open a window, you will run the risk of the apartment condensating on the internal of the windows which in turn will cause rotting of plaster and carpet. Should this occur it will not be considered as a builder’s defect.

• Service your unit as per the requirements of your manufacturer’s warranty conditions.

Dont’s• Do not set minimum temperature on the thermostat

and leave the apartment closed for more than four (4) hours as it may freeze the condensate pipe and cause damage.

Apartment Appliances & Fittings

Manuals and warranties have been provided in the owners settlement pack.

Laundry Facilities

Your apartment includes a room or cupboard with hot and cold taps to allow connection of a washing machine. There is also room above for a dryer. It is important to ensure that the water seal in the laundry floor waste does not dry out so that the odour or smell from the floor waste will not escape. Pour approximately 600mls of water into the floor waste regularly.

If you would prefer not to have a washing machine or dryer, there is a launderette (Laundry Spa) located at 201 Park Street, South Melbourne.


Section Four

General Careand Maintenance


Carpeted Floors

Your apartment’s carpet is Godfrey Hirst Carpet 100% wool, Twyne range, Hi Lo Loop Pile, pile height – 7mm. It is recommended to have regular maintenance as it will prolong the life span of the carpet.

There are basic steps to be carried out for carpet maintenance:

- Regular vacuuming.

- Spot and stain removal.

- Periodic wet cleaning.

Minimise using cleaning agents to carpeted areas, in extreme cases carpet may discolour or stain from using cleaning agents.

Bench tops

Use the following preventive measure to ensure the bench top is maintained.

- Place cloth beneath a chopping board, use place mats/ coasters to protect the surface from scratching and heat marks.

- Do not stand or sit on the benchtop and vanity as it may cause cracking.

- Clean any spills as quickly as possible to prevent absorption of substance into the bench and vanity

- Avoid using steel items on benchtops as they may cause rust marking.

- Do not use abrasive detergent such as Jif, Ajax to clean as it may cause damage to the bench top and vanity.

- Clean with mild detergent and warm water and rinse with clean water, then wipe dry with a clean, low lint cloth.

Tiled Floors & Walls

Clean using a damp cloth or sponge and lukewarm water, then wipe dry with a clean, low lint cloth. Clean tiles regularly (especially in and around showers/baths), avoid using harsh cleaning agents. Use only water based mould removal cleaning agents.

Neglecting to wipe a tiled surface dry, risks leaving watermarks on the surface, this will dull the shine and create a spotty appearance.

Doors, Sliding Doors and Windows

The door, sliding door and window hardware must be maintained to ensure its functionality. Keep sliding door tracks free from dust and dirt. They can be cleaned with a damp cloth. It is recommended to clean the windows and sliding door every three to six months.

Steps to maintain the window and sliding door hardware:

- Use a wet sponge to remove the dust.

- Use warm mild detergent to remove any marks.

- Use a soft bristle brush to clean the tracks.

- Rinse with clean warm water to remove cleaning residue.

The lock on the bathroom doors can be externally opened with a flat head screwdriver in the case of an emergency.

General Care and Maintenance

Section Four


Shower screens, splash backs and mirrors

The basic steps to clean shower screens, splash back and robe mirrors:

- Clean glass and mirror with mild detergent, glass cleaners or soft, lint free damp cloth or chamois.

- Do not use abrasive cleaning agents and do not use scourers or steel wool to clean as it will cause scratches to the glass and mirrors.

- Showers need to be re-sealed using silicone every 12 months to prevent leaks.

Sanitary Fittings & FixturesIIn order to preserve the polished surface of the basin, use a clean damp cloth with warm soapy water to wash away any dirt. Always remember not to pour boiling water onto the basin as this may cause cracking. Also, when the lid is in down position, do not sit or stand on the toilet as this may cause cracking.

Stainless Steel Kitchen Sink

The brand of the sink is Infinite Kitchen Solutions Regal Series Under Mount Sink and it is made from highest grade premium stainless steel. Due to a high level of pure nickel content in the stainless steel, nickel oxide will form on the surface of the sink causing dullness and scratching.

It is recommended to clean the sink with a stainless steel cleaner (e.g. Steelfix) and a foam sponge during the first four weeks after installation. The basic steps to clean a stainless steel kitchen sink:

- Clean with a soft slightly soapy damp cloth and avoid using steel wool or an abrasive cleaner.

- Use a specialist stainless steel product to brighten the sink.

Tap ware

The basic steps to clean tapware:

- Clean regularly with warm diluted soapy water, rinse and dry with soft clean cloth. Do not use abrasive, acidic, alkaline and harsh detergent to clean the taps.

- Apply liberal quantities of clear petroleum jelly to all surfaces. Wipe off with dry tissue to achieve long lasting shine.

- Clean tap filters every two months.

- Check tap washers and replace if necessary.

- Turn off stop valve (underneath the kitchen bench) or water supply to the apartment in any event of faulty tap fittings.

LightingAlways make sure that appropriate light globes are used to prevent overheating of the fitting. The maximum rating is noted inside the light fittings.Please ensure globes are changed before a fault is reported, if not a call out service charge could be incurred by the resident.

Paint workThe basic steps to maintain the paintwork:

• Use a clean damp cloth to remove marks.

• Use a diluted sugar soap mix when necessary.

• Do not use scourers and avoid excessive scrubbing as it may damaged the paintwork.

Downpipes and Floor DrainsAll downpipes, floor drains on balconies and all other drains must be kept completely free of debris, cigarette butts, leaves and any obstructions at all times (to be checked every 3 months).

Note: Balcony/terrace floor drains are located below pavers. To inspect the drains lift the paver with a screw driver (or similar tool) used to lever paver upwards. Once drain inspected and cleared simply place paver back down and slide back into position.

Ceiling Exhaust Fan

The ceiling exhaust fan in the bathroom and laundry helps to remove steam so that the longevity of the interior finishes will be prolonged. The fan should always be activated when showering or using the laundry facilities.

To remove condensation, the fans have a preset run on and will continue to operate for up to 5 minutes after being turned off.

It is recommended to clean the blades of exhaust fan and cover with a wet cloth every four months. Please ensure the exhaust fan is switched off before cleaning.

Always remember to leave the laundry door open when the dryer is in use to prevent formation of condensation.

While cooking, remember to switch on the range hood and leave the windows in the apartment slightly open so that the smoke and condensation can be removed effectively.


How To Prevent Condensation Build-Up

Your apartment’s mechanical system has been designed using the latest innovative design in mechanical ventilation which cares for the environment.

To obtain the maximum benefit of the system it is important that your apartment is exposed to between five to ten hours of fresh air per week to prevent condensation build-up. A simple but effective way of reducing condensation build-up is to open balcony doors and windows as much as possible to increase airflow within apartments.

The exhaust fan in your bathroom should always be used if the shower is being used. It is also a good idea to leave the fan on for at least fifteen minutes after your shower to ensure any moisture in the air is adequately removed.

Condensation building up on windows and walls can be a problem because it can lead to rotting sills, sashes and frames. Please adhere to the above practical steps to prevent condensation build-up.

Fire Sprinkler System

Your apartment is provided with an automatic flush head type fire sprinkler. In the event of a fire near a sprinkler head, heat generated by the fire will cause the sprinkler to activate.

If the sprinkler is activated, a fire alarm will also be raised and the Fire Brigade will be called automatically. This will release water and flood the immediate area in the event of a fire or if the sprinkler head is accidently hit.

Fire Brigade attendance to a false alarm is charged to the Owners Corporation and can cost in excess of $6,000. The Owners Corporation will seek reimbursement for costs incurred from the resident. If you have caused a false alarm, then you will be charged for the call out cost.

Please alert the Fire Brigade immediately if a sprinkler is accidently set off by calling 000. This may help reduce the cost of the false alarm.

You are not required to carry out any maintenance or servicing of sprinkler equipment. Maintenance and servicing is the responsibility of the building management and/or their representatives. Residents are required to maintain their smoke alarms.

Sprinkler Heads

It is important to remember the following with respect to the sprinkler heads located in your apartment:

- Utmost care should be taken not to hit a sprinkler head, particularly when moving furniture or other equipment into or around you apartment.

- Do not paint the sprinkler heads under any circumstances.

- Do not hang items from the sprinkler head under any circumstances (e.g. Christmas decorations).

- Do not remove sprinkler heads under any circumstances. Only qualified personnel with permission from the Owner’s Corporation are to carry out work on the fire sprinkler system.

- Do not store materials within 500mm of any sprinkler head.

- If a leak occurs to a sprinkler head, immediately advise the Owner’s Corporation or Building Manager.

Smoke Alarms / Detectors

Your apartment is fitted with a smoke detector and if activated will not cause a general smoke alarm.

There is a smoke detector with a backup battery fixed on the ceiling outside the bedroom(s).

If there is a beeping sound in the smoke detector, replace the batteries. Batteries should be replaced every six months.

EWIS

An Emergency Warning and Intercommunication System (EWIS) speaker is located in the bedrooms for emergency information and alarms.


fifty albert - hickory.com.au · 2 / fifty albert / owners manual. section one emergency evacuation...

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