final 2016 ac program

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California Primary Care Association Annual Conference 2016 PROGRAM

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others, to secure an investment of $100 million for primary care workforce programs in California. This monumental appropriation included in the budget will support and expand primary care residency programs and teaching health centers and help recruit providers to practice in medically underserved areas.

In addition to this budget win, we experienced a highly successful year legislatively. CaliforniaHealth+ Advocates sponsored seven bills this year, four of which made it out of their house of origin and three of which made it to the governor’s desk. This achievement was realized in large part due to the work of our staff, our lobbyists and our members – working together to better our communities and build a healthier California overall.

2016 has been a highly successful year for our organization, our members, and those we serve. We have embarked on the development of our next strategic plan, which will guide our organization into 2020 and the years beyond. Throughout the summer, CPCA held regional meetings throughout the state to gain insight from health center staff on what the organization can to do to support them into the years ahead. Through this process we are developing a vision that is bigger and bolder than anything we have ever done. I’d like to thank all of those who were able to participate in the development of this innovative vision for our future – we couldn’t have done it without you.

I am so proud to see how far this organization has come, and am encouraged by the positive impact it will have in the coming years. We are still a young organization, with much to prove, but working together, like we did this year, we can accomplish great things – working together towards a bolder, brighter tomorrow.

Sincerely,

Carmela Castellano-Garcia, Esq.President and CEOCalifornia Primary Care Association

THE CALIFORNIAHEALTH+ MOVEMENTDear Friends and Colleagues,

Welcome to the California Primary Care Association (CPCA) 2016 Annual Conference. This year’s

conference theme, Together Towards Tomorrow, couldn’t be more appropriate as we celebrate the accomplishments of the past year and look forward to the opportunities in our future. Since their founding, health center leaders have marched for equality, fought for social justice, and have been leading community activists. It’s always been clear to health centers that if they want to deliver on the

promise of health, it was up to them to advocate for the health of their patients and the health of their communities.

Health centers embraced that notion over twenty years ago when they formed the California Primary Care Association. In doing so, they took their advocacy efforts to another level. It was a transformative decision that created a single unified statewide voice for health centers. CPCA has flourished and is a stronger voice for health centers today than it has ever been before. Our successes have been notable, but our work was not done, and it was time for us to again transform the way we advocate.

In January, the CPCA Board of Directors took a bold step in authorizing the creation of a new 501(c)(4) organization to support the organization’s statewide advocacy efforts. Community health centers have a proud and storied history of advocacy. CaliforniaHealth+ Advocates builds on that legacy and takes a bold step into the future with an organization whose sole purpose is to advocate for community health centers and help them advance their mission through lobbying, advocacy, and meaningful engagement with elected officials and candidates for office. So far this year, we have enjoyed great success through the work of CaliforniaHealth+ Advocates.

It was clear from our members that workforce was a top priority this year and CaliforniaHealth+ Advocates developed a multi-pronged strategy to bring about much needed solutions. That is why the organization joined in collaboration with the California Medical Association and the California Academy of Family Physicians, among

MESSAGE FROM THE PRESIDENT AND CEO

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OFFICERS

CHAIRTracy Ream, Chief Executive OfficerNeighborhood Healthcare

CHAIR-ELECT Naomi Fuchs, Chief Executive OfficerSanta Rosa Community Health Centers

SECRETARY Debra Farmer, President & CEOWestside Family Health Center

TREASURER Kerry Hydash, President & CEOFamily HealthCare Network

SPEAKER Louise McCarthy, President & CEOCommunity Clinic Association of Los Angeles County

VICE SPEAKER Jane Garcia, Chief Executive OfficerLa Clinica de La Raza, Inc.

MEMBER AT LARGE Deborah Lerner, MD, Chief Medical OfficerEisner Pediatric & Family Medical Center

MEMBER AT LARGE Mary Szecsey, Executive DirectorWest County Health Centers, Inc.

MEMBER AT LARGE David B. Vliet, MBA, Chief Executive OfficerTiburcio Vasquez Health Center, Inc.

IMMEDIATE PAST CHAIR Benjamin Flores, MPH, President & CEOAmpla Health

DIRECTORS

Robin Affrime, Chief Executive OfficerCommuniCare Health Centers

Doreen Bradshaw, Excutive DirectorHealth Alliance of Northern California

Paula Cohen, Executive DirectorAlliance for Rural Community Health

Cathy Frey, Chief Executive OfficerCentral Valley Health Network

John Gressman, President & CEOSan Francisco Community Clinic Consortium

Britta Guerrero, Chief Executive OfficerSacramento Native American Health Center

Nik Gupta, Chief Executive Officer & CFOMission City Community Network, Inc.

Sherry Hirota, Chief Executive OfficerAsian Health Services

Marty Lynch, Executive Director & CEOLifeLong Medical Care

Kevin Mattson, President & CEOSan Ysidro Health Center, Inc

Scott McFarland, Chief Executive OfficerWestern Sierra Medical Clinic - Grass Valley

Danielle Myers, MD, Director of Health InformaticsGolden Valley Health Centers

Christine Noguera, Chief Executive OfficerCommunity Medical Centers, Inc.

Tim Rine, Executive DirectorNorth Coast Clinics Network

Jacqueline Ritacco, Senior VP & Chief Administrative OfficerAltaMed Health Services Corporation

Ralph Silber, Executive DirectorAlameda Health Consortium

Paulo Soares, Chief Executive OfficerCamarena Health

Graciela Soto-Perez, Chief Executive OfficerAltura Centers for Health

Richard Veloz, MPH, JD, Chief Executive OfficerSouth Central Family Health Center

Paula Wilson, President & CEOValley Community Healthcare

CPCA BOARD OF DIRECTORS 2015 – 2016

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CELEBRATING OUR PAST AND OUR FUTURE Dear Friends and Colleagues,

It has been my pleasure to serve as the California Primary Care Association’s 2015-16 Board Chair and it is my honor to welcome

you all to the 2016 Annual Conference. I am so excited to have this year’s conference in Southern California, offering health center staff an opportunity to attend and learn about best practices and solutions to issues they face on the front lines each day. CPCA’s Annual Conference is the organization’s premier event providing attendees with fresh educational content,

abundant networking opportunities, and access to cutting-edge expertise. This year’s event will not disappoint with renowned keynote speakers, an even bigger tradeshow than prior years, and new, exciting features!

This year’s theme, Together Towards Tomorrow, really resonated with me as we work on the workforce challenges we are all facing. We are fortunate that our state continues to expand Medi-Cal eligibility and that our continued success in educating and enrolling patients into coverage has been remarkable. But, finding the right providers to meet the demands of our growing patient population is not easy and retaining them once they’ve started is no small feat either. In fact, CPCA’s recent Horizon 2030 report estimates that we will need an additional 8,243 additional primary care physicians by 2030 – more than one-third of our current workforce!

While this may seem daunting, it is not undoable. We are already well on our way to making progress in the area of workforce, starting with a significant investment by the Governor and Legislature in the state’s primary care workforce in this year’s budget. While this funding is earmarked for loan repayment, residency programs, and teaching health centers, it’s a step in the right direction. We are now that much closer to

achieving the workforce goals we set out to accomplish at the beginning of the year. And we were able to achieve this success by working together toward a common goal.

Imagine what we can do in the coming years working together on workforce issues! Our neighborhoods are full of bright, caring, and diverse individuals who, if provided the opportunity, are eager to serve their communities and would play a critical role in health care. I see it in my own community, and I’m sure that many of you do as well. We also know that sixty percent of physicians from the National Health Service Corps remained in underserved communities ten years after their service obligation was completed. Let’s build those connections with a health care workforce pipeline in every school in California where we support programs that engage students and get them thinking about health care careers that allow them to give back.

We must also make sure that we have a seat at the table – locally, statewide, and nationally – in building programs that will provide our needed pipeline. We need to bring together those within our communities that can help make our workforce aspirations a reality. We’ve made this issue a priority and we must see it through. We cannot do it alone, we must work together – because together we can accomplish great things.

Sincerely,

Tracy Ream, CEO, Neighborhood Healthcare

MESSAGE FROM THE CHAIR OF THE BOARD

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PRE-CONFERENCE WEDNESDAY, OCTOBER 26, 201610:00 – 1:00 PM NEXTGEN USERS GROUP WESTIN HOTEL SHANGHAI

11:00 – 2:30PM HR PEER NETWORK MEETING WESTIN HOTEL TOKYO/VANCOUVER

1:00 – 5:00 PM CONFERENCE LB CONVENTION REGISTRATION CENTER EXHIBIT LOBBY

3:00 – 5:00 PM A CONVERSATION ON THE WESTIN HOTEL HEALTH WORKFORCE SALON A OF TODAY AND TOMORROW: THE FEDERAL, STATE AND LOCAL PERSPECTIVES

5:00 – 8:00 PM WELCOME RECEPTION WESTIN HOTEL SALON B

THURSDAY, OCTOBER 27, 20166:15 AM FUN RUN AND WALK MEET IN WESTIN LOBBY

7:00 – 8:30 AM REGISTRATION AND HALL B CONTINENTAL BREAKFAST

7:15 – 7:50 AM CONFERENCE ORIENTATION HYATT CENTRIC HOTEL GALLERY ROOM

8:30 – 10:15 AM OPENING REMARKS, AWARDS GRAND BALLROOM PROGRAM, & GENERAL SESSION

10:30 – 11:45 AM BREAKOUT SESSION I

11:45 – 12:15 PM LUNCH & NETWORKING GRAND BALLROOM

12:15 – 2:00 PM KEYNOTE PRESENTATION GRAND BALLROOM

2:00 – 3:00 PM “CONCUSSION” BOOK CPCA BOOTH SIGNING BY DR. OMALU IN HALL B

2:15 – 3:30 PM BREAKOUT SESSION II

3:30 – 6:00 PM TRADESHOW AND CPCA HALL B RECEPTION

FRIDAY, OCTOBER 28, 20166:15 AM FUN RUN AND WALK MEET IN WESTIN LOBBY

7:00 – 10:15AM REGISTRATION AND HALL B EXHIBITOR NETWORKING

8:30 – 9:45 AM BREAKOUT SESSION III

9:45 – 10:15 AM PRIZE ANNOUNCEMENTS HALL B MUST BE PRESENT TO WIN

10:15 – 11:30 AM BREAKOUT SESSION IV

11:30 – 12:00 PM LUNCH GRAND BALLROOM

12:00 – 1:45 PM AWARDS PROGRAM AND GRAND BALLROOM CLOSING SESSION

1:45 PM CONFERENCE CONCLUDES

AGENDA AT A GLANCE

RECEPTION SPONSORED BY

T R A D E S H O W & R E C E P T I O N

Join health care professionals

to discuss the day’s events

and meet new industry

contacts at CPCA’s largest

networking reception! This

is a great time to visit our

exhibitors and learn more

about their innovative

products and services!

Refreshments and hors

d’oeuvres will be served.

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WHAT’S NEW IN 2016Check out some exciting new aspects to this year’s Annual Conference!

CPCA BEAUTY BAR & NON-STOP PHOTO STUDIOMake sure to stop by the CPCA Beauty Bar to receive complimentary hair and make-up touch-ups by local stylists and make-up artists before posing for your complimentary professional head shot at

the Nonstop Portrait Studio! Your high resolution image will then be emailed to you a few weeks following the Conference. Open to all CPCA attendees during Exhibit Hall hours.

“FLOAT YOUR VOTE” POLLING STATION Check out the creativity and fun, competitive spirit of this year’s exhibitors! As an attendee, here’s your chance to vote for your favorite exhibit booth in seven different categories: • Best in Expo • Best Swag • Most Interactive • Best Use of Technology • Most Innovative • Best Demo • Best Customer Service

After selecting your favorite in each category, head over the CaliforniaHealth+ Advocates polling station to cast your vote!

Winners will be announced Friday, October 28th from 9:45 – 10:15 am in the tradeshow.

DR. BENNET OMALU BOOK SIGNING 2:00 – 3:00PM (THURSDAY)Directly following Dr. Bennet Omalu’s Thursday Keynote presentation, please join us at the CPCA booth in the Expo Hall for a one-hour book signing by Dr. Omalu himself! We will have plenty of copies of “Concussion” available for purchase. Already have your own copy? You can bring that too!

SOCIAL SELFIE STATION1. Grab a prop 2. Strike a pose 3. Snap a selfie 4. Hashtag your photos and tag CPCA on social media #AC2016 #TogetherTowardsTomorrow

@CaliforniaPrimaryCareAssociation @CPCA We’ll be choosing winners at random throughout the Conference to receive fun prizes that will enhance your social media game!

Please take advantage of complimentary WiFi throughout the entire Conference!

Network: CPCA Group Wi-Fi

Password: cpca2016

POLLINGSTAT ION

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CHECK-IN/REGISTRATION PROCESSIn an effort to minimize check-in and registration waiting times, this year CPCA has integrated self-check-in iPad stations. You will enter your last name in the search field, and the system will generate your name badge on the spot. This process takes fewer than 30 seconds, and there will be multiple stations available. We are excited about bringing this innovation to our Annual Conference, exemplifying our theme, “Together Towards Tomorrow!”

HOSPITALITY TEAM We're here to help! During this year's Conference you'll notice selected CPCA staff wearing gray cardigans. These staff members will be available throughout the Conference to answer questions and provide guidance and general information. As your “go-to” source for questions, no matter how small, we're here to help you make the most of your Conference experience.

QUEEN MARY QUEST (FORMERLY EXHIBITOR BINGO)Don’t let the ship sail off without you! You’ll have the chance to win great prizes as these 16 exhibitors inform you about products and services that may enhance and improve your health center. Completed cards must be submitted to the CaliforniaHealth+ Advocates booth by 9:30 am on Friday, October 28th.

1-800-640-1662 | www.councilconnections.com

Council Connections’ NEW Physician Recruitment Contract

IS YOUR ORGANIZATION IN NEED OF PHYSICIAN STAFFING SOLUTIONS?

Finding the right physician for your health center is a challenge, and often a costly one! Let Council Connections take some of the pain out of the equation through our GPO agreements for physician recruitment with three well known, national firms! Exclusive pricing is now available from The Medicus Firm, Enterprise Medical Recruiting, & Merritt Hawkins. Contact Council Connections for more information.

WHAT’S NEW IN 2016

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EDUCATIONAL SESSIONS*Dynamic speakers and panel discussions will be offered in the following tracks:

HEALTH DELIVERY SYSTEM TRANSFORMATION (ROOM 201) Educational sessions in this track will speak to statewide vehicles for transformation, how clinics and health centers can be leaders in the post-Affordable Care Act delivery system, and how innovative partnerships and networks can support the achievement of the Triple Aim.

CLINICAL & CARE INNOVATIONS (ROOM 202) Specifically created for clinic leadership, these sessions outline strategies for emerging care models within primary care, behavioral health and oral health, as well as specialty care access expansion.

BUSINESS INNOVATIONS (ROOM 203) This educational track highlights strategies for improving community health centers’ financial and operational practices, creating competitive advantages, and ensuring long-term sustainability.

STRATEGIC WORKFORCE & LEADERSHIP (ROOM 204) This track provides resources and information that will help health center leadership build high-performing Boards, create safe spaces to foster practice innovation, and pro-mote creative partnerships for change.

*CONTINUING EDUCATION CREDITSContinuing Medical Education (CME)This Live activity, 2016 CPCA Annual Conference, with a beginning date of 10/26/2016, has been reviewed and is acceptable for up to 8.75 Prescribed credit(s) by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Dental Education (CDE)The California Primary Care Association designates this activity for 8.75 continuing education credits. Dental Board of California course #09-5542-16001. Completion of this course does not constitute authorization for the attendee to perform any services that he or she is not legally authorized to perform based on his or her license or permit type.

2016 Hydration Station Sponsor

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GENERAL CONFERENCE INFORMATIONREGISTRATION KIOSK• Wednesday 1:00 PM – 5:00 PM

• Thursday 7:00 AM – 5:00 PM

• Friday 7:00 AM – 11:00 AM

CONFERENCE IDENTIFICATION Please wear your name badge, provided when you check in at the registration kiosk, throughout the conference. Proper identification is required for all conference events and meal functions. Thank you for your cooperation.

LOCAL TRANSPORTATION AND PARKING They say nobody walks in L.A., but that doesn’t mean you need a car in Long Beach! Hop on the free Long Beach Transit Passport bus in downtown for a quick ride to all must-see Long Beach attractions.

WE VALUE YOUR FEEDBACK Please be on the lookout for our post-conference survey! This year’s mobile conference app will also have the ability to rate conference sessions and provide instant feedback on speakers and session content.

INTERACTIVE MOBILE APP Keep your pulse on the most popular sessions and events by accessing the app’s Activity Feed, which highlights useful comments, photos, ratings, and more. View the complete conference schedule, explore all of the offered sessions, and get detailed presenter information.

CPCA CONFERENCE BADGE DISCOUNTSAQUARIUM OF THE PACIFICVisit the Aquarium of the Pacific for only $9.00 (regular price $29.95) after12:00 PM when you present your conference badge.

THE QUEEN MARYShow your conference badge & save 50% off General Admission tickets!

LOCAL RESTAURANTSReceive special offers at the listed local restaurants when you present your conference badge!

This interactive app will allow you to:

• RECEIVE announcements and obtain the most up-to-date information about what’s going on.

• EARN points and achievements. Tap into your competitive side!

• EXPAND your professional network and have fun by interacting with other attendees in the app.

#AC2016 #TogetherTowardsTomorrow

112016 Hydration Station Sponsor

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CONFERENCE AGENDAWEDNESDAY, OCTOBER 26, 2016 1:00 – 5:00 PM CONFERENCE REGISTRATION LB CONVENTION CENTER - EXHIBIT LOBBY

3:00 – 5:00 PM A CONVERSATION ON THE HEALTH WORKFORCE OF WESTIN HOTEL TODAY AND TOMORROW: THE FEDERAL, STATE SALON A AND LOCAL PERSPECTIVES (CME/CDE = 2.0) Six years after the passage of the Affordable Care Act and nearly three years after Covered California’s first enrollment period, California has over 4 million more people who have some type of health insurance. In May 2016, the implementation of SB 75 allowed parents of undocumented children to enroll their children into full scope Medi-Cal, expanding the Medi-Cal population by approximately 150,000 individuals.Now that we have made and will continue to make significant progress in covering all Californians, how can we ensure that everyone with or without coverage has the access to care that they need and deserve? How can we accomplish this in light of an alarming statistic that California will need an estimated 8,243 additional primary care physicians by 2030, a 32% increase compared to its current workforce? This pre-conference session will be a dialogue with workforce advocates and experts who can provide valuable perspectives from the local, state and federal levels. Don’t miss this exciting conversation! SPEAKERS: Luis Padilla, MD, FAAFP, Associate Administrator for the Bureau of Health Workforce, US Department of Health and Human Services (HRSA) Tonya Fancher, MD, MPH, Associate Dean, Workforce Innovation & Community Engagement, University of California Davis Craig Kennedy, MPH, Executive Director, Association of Clinicians for the Underserved Ed O’Neil, Owner, O’Neil and Associates; Former Director, UCSF Healthforce Center MODERATOR: Jane Garcia, Chief Executive Officer, La Clínica de La Raza

5:00 PM WELCOME RECEPTION SALON B

THURSDAY, OCTOBER 27, 2016 6:15 AM FUN RUN AND WALK MEET IN WESTIN LOBBY

7:00 – 8:30 AM REGISTRATION AND EXHIBIT HALL CONTINENTAL BREAKFAST FOYER

7:15 – 7:50 AM CONFERENCE ORIENTATION HYATT CENTRIC HOTEL GALLERY ROOM Is this your first time attending the CPCA Annual Conference? Please join CPCA staff as we guide you through maximizing your conference experience.

8:30 – 10:15 AM WELCOME, OPENING REMARKS, AWARDS PROGRAM GRAND & GENERAL SESSION BALLROOM ELECTION 2016 – HEALTH AND HEALTH CENTERS IN THE NEXT ERA (CME/CDE = 0.75) The political and policy arena shapes how we are able to practice, who we can care for, and how far a reach we ultimately can have. This year’s election will have far lasting consequences on the future of health centers. Elected leaders have long been champions and partners in our mission to provide quality health care to all. During this session, attendees will have the opportunity to hear from political leaders who are shaping the future of health care in California and nationally.

SPEAKERS: Carmela Castellano-Garcia, Esq., President and CEO, CPCA Jeffrey I. Barke, M.D., Family Practice, Newport Beach, CA Volunteer Donald J. Trump for President 2016 Healthcare and Education Shawnda Westly, Senior Strategist, California Democratic Party

MODERATOR: Burt Margolin, President, The Margolin Group

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FRIDAY, OCTOBER 28, 20166:15 AM FUN RUN AND WALK MEET IN WESTIN LOBBY

7:00 – 10:15 AM REGISTRATION AND EXHIBITOR NETWORKING

8:30 – 9:45 AM BREAKOUT SESSION III

9:45 – 10:15 AM PRIZE ANNOUNCEMENTS HALL B MUST BE PRESENT TO WIN

10:15 – 11:30 AM BREAKOUT SESSION IV

11:30 – 12:00 PM LUNCH GRAND BALLROOM

12:00 – 1:45 PM AWARDS PROGRAM AND CLOSING SESSION GRAND BALLROOM (CME/CDE = 1.0)

The Role of California’s Health Centers as We Move Together Towards Tomorrow Sandra R. Hernández, MD, President and CEO, California Health Care Foundation The California Health Care Foundation (CHCF) has been a dedicated partner and champion of the health center movement over the years. Dr. Sandra Hernández will share her vision of what role community clinics and health centers can and should play in the overall health care system to

help all of California move together towards tomorrow and healthier communities. Dr. Hernández is an assistant clinical professor at the University of California, San Francisco, School of Medicine and maintained a clinical practice at San Francisco General Hospital in the AIDS clinic from 1984 to 2016. She is a graduate of Yale University, the Tufts School of Medicine, and the certificate program for senior executives in state and local government at Harvard University’s John F. Kennedy School of Government.

1:45 PM CONFERENCE CONCLUDES

B R E A KO U T S E S S I O N S CME/CDE = 1.25 EACH

HEALTH DELIVERY SYSTEM TRANSFORMATION ROOM 201

CLINICAL & CARE INNOVATIONS ROOM 202

STRATEGIC WORKFORCE & LEADERSHIP ROOM 203

BUSINESS INNOVATIONS ROOM 204

10:15 – 10:30 AM BREAK

10:30 – 11:45 AM BREAKOUT SESSION 1

11:45 – 12:15 PM LUNCH/NETWORKING TIME GRAND BALLROOM

12:15 – 2:00 PM KEYNOTE PRESENTATION GRAND BALLROOM

An Afternoon with Bennet Omalu Dr. Bennet Omalu, MD, MBA, MPH, CPE, DABP-AP, CP, FP, NP As the physician who inspired the 2015 movie “Concussion” starring Will Smith, Dr. Omalu has conducted ground breaking research into chronic brain injuries in football players and discovered the disease Chronic Traumatic encephalopathy (CTE). He will share his story of going from humble beginnings in war-torn Nigeria to becoming one of the biggest disrupters in the

history of sports and medicine. Dr. Omalu will also discuss the biases and obstacles he overcame as an African immigrant staunchly committed to studying medicine in the U.S. and rising to the top of his field, despite all odds.

2:00 – 2:15 PM BREAK

2:00 – 3:00 PM BOOK SIGNING: “CONCUSSION”, DR. OMALU CPCA BOOTH IN HALL B

2:15 – 3:30 PM BREAKOUT SESSION II

3:30 – 6:00 PM TRADESHOW AND CPCA RECEPTION HALL B

RECEPTION SPONSORED BY

HEALTH DELIVERY SYSTEM TRANSFORMATION CLINICAL & CARE INNOVATIONS STRATEGIC WORKFORCE & LEADERSHIP BUSINESS INNOVATIONS

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Caring for the Whole Person: A Vision for the Delivery System ROOM 201

There is a growing recognition of the role of comprehensive oral and behavioral health care in meeting the Triple Aim of better outcomes, better patient experience, and lower cost of care. The state and federal governments have begun making enormous investments in both oral and behavioral health care, from the expansion of Medi-Cal behavioral health benefits, to the new Drug Medi-Cal Organized Delivery System Waiver, to the new State Oral Health Plan and the Dental Transformation Initiative in the 1115 Waiver. This session explores possible solutions for integrating care from the top down - breaking down silos between payors and attempting to make the health delivery system integrate care as a reflection of the integration being done at the provider level.

SPEAKERS:Clemens Hong, MD, MPH, Medical Director, Community Health Improvement, Los Angeles County Department of Health Services Jennifer N. Sayles, MD, Chief Medical Officer, Inland Empire Health Plan (IEHP) Rachel Wick, MPH, Senior Program Officer, Blue Shield of California Foundation

FACILITATOR:Meaghan McCamman, MPA, Assistant Director of Policy, CaliforniaHealth+ Advocates

Health Homes for Patients with Complex Needs: What’s Coming and How to Prepare

ROOM 202

The Department of Health Care Services (DHCS) will be rolling out Health Homes for Patients with Complex needs (HHPCN) in California counties in 2017 and 2018. For the past 4 years, Partnership HealthPlan of California has built up a prototype for this program, called the Intensive OutPatient Care Management (IOPCM), with 13 sites now participating. This presentation will give an update on the current structure of this prototype, from a health center and health plan perspective, drawing out best practices for sites preparing for implementing HHPCN. A representative from DHCS will give details about the HHPCN program, scheduled to go live in January, 2017.

SPEAKERS:Brian Hansen, Health Program Specialist II, California Department of Health Care Services (DHCS) Robert Moore, MD, MPH, Chief Medical Officer, Partnership HealthPlan of California Bryan Rivera, BSN, RN, CPT, Registered Nurse, La Clinica de La Raza

FACILITATOR:Allie Budenz, Associate Director of Quality Improvement, CPCA

Patient Portals: Lessons, Innovations, and Tips from the Field ROOM 204

This workshop will focus on three community clinic settings in which a patient portal has been successfully deployed. At all three health centers, the patient portals are being taken to the next level and being used as engaging, innovative and patient- centered tools with a focus on all three elements of the Triple Aim - population health, cost of care and patient experience. These presenters will take participants from the basics of successful implementation to how to progress into more innovative and creative patient portal uses.

SPEAKERS:Tammy Flint, EHR Administrator, Open Door Community Health Centers Besha Grey, Assistant Clinic Manager, Women’s Community Clinic Charles Kitzman, MMI, Chief Information Officer, Shasta Community Health Center

FACILITATOR: Emily Shipman, Senior Program Coordinator of Health Center Operations, CPCA

Why Invest in a Health Center Advocacy Department: Stories from the Field ROOM 203

Health center legislative and budget victories have resulted in large part from strong advocacy in the field. To support the work, health centers have built varying infrastructures, and some have gone so far as to build departments with full time staff focused on advocacy. This panel will explore the rationale behind health center CEO and leadership decisions to invest in advocacy. Presenters will discuss how and why they created their advocacy infrastructures, how they pay for it, and how investment in advocacy delivers returns to the health center and community at large.

SPEAKERS:Jennie Carreón, Director of Government Relations, AltaMed Health Services Corporation V. Manuel Perez, MEd, Chief Government & Public Affairs Officer, Borrego Health Sandra Rossato, MHA, Executive Director, Clinica Msr. Oscar A. Romero

FACILITATOR:Ben Avey, Assistant Director of External Affairs, CaliforniaHealth+ Advocates

BREAKOUT SESSION 1 OCTOBER 27, 2016 10:30 AM – 11:45 AM


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The Primary Care Workforce Crisis: Funding Solutions to Drive Progress ROOM 201

In early 2016, CPCA released a sobering analysis of our primary care workforce needs while detailing key opportunities to meet the workforce needs of tomorrow. The report estimates that California will need 8,243 additional primary care physicians by 2030 and provides a stark reminder that the primary care workforce shortage has reached a critical point and will continue to devolve if California doesn’t take immediate action. This session will focus on novel legislative and regulatory approaches that CPCA is taking with federal and state partners. Participants will hear from experts on how efforts in 2016 began to move the needle on addressing our primary care needs while also presenting their perspective on the path forward and partnership opportunities ahead.

SPEAKERS: Angie Buckingham Melton, Esq., Vice President, The Margolin Group Eduardo Martinez, Associate Director, California Medical Asso ciation Chris Perrone, MPP, Director, Improving Access, California Health Care Foundation

FACILITATOR: Beth Malinowski, MPH, Deputy Director of Government Affairs, CaliforniaHealth+ Advocate

Recovery within Reach: Integrating Addiction Treatment within Primary Care ROOM 202

This workshop will offer a practical framework for exploring how community clinics and health centers are developing best practices of team-based care for medication assisted treatment of opioid addiction in primary care and how community health centers are integrating their work into the larger substance use disorder continuum of care through the organized delivery system waiver.

SPEAKERS: Carlin Chi, MD, Team Director, Petaluma Health Center James J. Gasper, PharmD, BCPP, Psychiatric and Substance Use Disorder Pharmacist, California Department of Health Care Services (DHCS) Ana Valdes, MD, Chief Healthcare Officer, HealthRight 360

MODERATOR: Kelly Pfeifer, MD, Director – High Value Care, California Health Care Foundation

FACILITATOR: Meghan Nousaine, MPH, Assistant Director of Health Center Operations, CPCA

Business Development with Heart: Using Non-Traditional Business Strategies to Drive Your Mission ROOM 204

We see webinars, toolkits and trainings all the time that promise effective strategies for making our health centers more efficient and high-performing. For many, that simply translates into doing more with less, and let’s face it - we could each write our own resource guide on that topic. But what about doing more with more and going about it differently? This workshop is aimed at exploring ways to revise and employ private-sector business development strategies for use in the public-sector health care delivery space, all while continuing to focus on increased staff satisfaction and high quality primary care services.

SPEAKERS:Sabra Matovsky, MBA, Executive Vice President, Integrated Health Partners Andrew Principe, President, Starling Advisors LLC David Vliet, BHSA, MBA, Chief Executive Officer, Tiburcio Vasquez Health Center, Inc.

FACILITATOR:Christina Hicks, MSOD, Deputy Director of Program Development & Evaluation, CPCA

Health Center Branding in a Value-Based Care World ROOM 203

Creating a strong brand for your health center can have lasting, positive impact on your patients, your employees and your fundraising. Find out how OLE Health evolved from its origins as a community clinic in Napa to a more welcoming, innovative health care destination by strengthening its own unique brand while leveraging the CaliforniaHealth+ brand... and how your health center can, too.

SPEAKERS:Tanir Ami, MBA, Chief Executive Officer, OLE Health Fernando Diaz, MPH, Director of Marketing and Communications, OLE Health Sarah Moore, Director of Brand Strategy, Mission Minded

FACILITATOR: Kelly Cimino, Associate Director of Marketing & Branding, CPCA

BREAKOUT SESSION 2 OCTOBER 27, 2016 2:15 PM – 3:30 PM


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Managed Care: The Mega Rule and Other Changes in California ROOM 201

CMS has just issued the first Medicaid managed care regulation in more than a decade, and along with state-level legislative and regulatory changes, there are great issues afoot in Medicaid! Join the California Department of Managed Health Care (DMHC) and the California Department of Health Care Services (DHCS) to get the ‘big picture’of whats happening to California’s managed care market.

SPEAKERS: Sarah Brooks, Deputy Director, California Department of Health Care Services (DHCS) Mary Watanabe, Deputy Director, Health Policy and Stakeholder Relations, California Department of Managed Health Care (DMHC)

FACILITATOR: Meaghan McCamman, MPA, Assistant Director of Policy, CaliforniaHealth+ Advocates

Care Transformation: How Can You Be an Innovation Catalyst? ROOM 202

This session will focus on pioneering programs community health centers can implement to transform how they deliver care. Participants will learn how to use cutting edge thinking or models such as User-Centered Design Principles, Innovation Hubs and/or technology to improve work flows, increase access to care, quality of care, and address best practices for increasing provider and patient experience with care. The focus for this discussion will be looking at the future of care transformation and what it means to participants’ organizations.

SPEAKERS:Zeth Ajemian, Director, Workforce Planning, Kaiser Permanente Karen Lamp, MD, Associate Medical Director, Venice Family Clinic J. Nwando Olayiwola, MD, MPH, FAAFP, Director, UCSF Center for Excellence in Primary Care / Associate Professor, Department of Family & Community Medicine, University of California, San Francisco

FACILITATOR: Cindy Keltner, MPA, Deputy Director of Health Center Transformation, CPCA

Building Health Care Analytics Capacity in California’s Community Health Centers: Lessons Learned from the Safety Net Analytics Program ROOM 204

The panel, moderated by Center for Care Innovations, will explore the successes and lessons learned from the Safety Net Analytics Program (SNAP). SNAP provided a framework for developing data analytics capacity, coaching, and training from national experts - all aimed at developing the people, processes and technology to use data to improve care and strengthen performance.

SPEAKERS: Amy Ham, Chief Data Officer, CommuniCare Health Centers D. Kai Nissley, MBA, MPH, Chief Operating Officer, Santa Rosa Community Health Centers

MODERATOR: SA Kushinka, MBA, Program Director, Center for Care Innovations

FACILITATOR: Lucy Moreno, MPH, PCMH CCE, Data Informaticist, CPCA

Payment Reform is Coming: Position Yourself for Successful Rate Negotiations ROOM 203

California is moving forward with implementing SB 147 (Hernandez), the Alternative Payment Methodology pilot legislation, and while not all health centers in California will be part of the pilot, all health centers in California should be paying attention to the pilot. All health centers should also be looking at their data and managed care plan arrangements now so that they can make the strategic decisions that will position them for the best launching point once the APM becomes an opportunity for all health centers. This session will review payment reform nationally, the California APM construct, and then describe trends found in a recent APM data modeling exercise. Health centers will leave this session with a to-do list for looking at their data and talking to their managed care plans.

SPEAKERS:Rhonda Aubrey, RN, Chief Operating Officer, Community Health Center Network Steven Schramm, MScHE, Managing Director, Optumas Rachel Tobey, MPA, Director, John Snow, Inc.(JSI)

FACILITATOR:Andie Patterson, MPP, Director of Government Affairs, CaliforniaHealth+ Advocate



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The Next Big Movement in Health Care: Addressing Social Determinants of Health ROOM 201

The evidence is clear that at a population level, social, environmental, and behavioral factors dwarf health care access and quality in terms of shaping health outcomes. There are a number of significant initiatives nationally, in California, within integrated health systems, and locally exploring how best to address social determinants of health (SDH) such as housing and economic opportunity as part of health system transformation. There is a robust dialogue underway about what it takes to do this well including necessary capacity- building, data infrastructure, and financing mechanisms. This session will review the current landscape of work on SDH, the potential leadership role for health centers given their history of connection to communities, and the value proposition and competitive advantage of incorporating a substantive focus on SDH into planning and operations.

SPEAKERS: Jeremy Cantor, MPH, Senior Consultant, John Snow Inc. (JSI) George Flores, MD, MPH, Senior Program Manager, The California Endowment Jim Mangia, MPH, President and CEO, St. John’s Well Child and Family Center

FACILITATOR: Andie Patterson, MPP, Director of Government Affairs, CaliforniaHealth+ Advocates

Meeting the Quadruple Aim: Prioritizing Provider Wellness in a Changing Environment ROOM 202

The prevalence of provider burnout, low provider satisfaction, and increasing demands make achieving the Quadruple Aim of better care, better outcomes, lower costs and increased provider satisfaction almost impossible to achieve. However, if we are to be successful in providing health care, we must strive for meeting all aspects of the Quadruple Aim including increasing provider wellness and satisfaction. But are the current transformations in care delivery and payment reform working to support the Quadruple Aim or not? How can providers be agents of change and effective and innovative leaders in meeting the Quadruple Aim? This session will give an overview of where we are relative to achieving the Quadruple Aim, discuss tools and strategies to measure provider burnout/wellness, and showcase how health centers are working to use technology as a way to meet the Quadruple Aim.

SPEAKERS: Cesar Barba, MD, Chief Medical Information Officer, UMMA Comunity Clinic Anna Maria Izquierdo-Porrera, MD, PhD, Chief Medical Officer, BlueNovo Inc. J. Nwando Olayiwola, MD, MPH, FAAFP, Associate Director, Center for Excellence in Primary Care / Associate Professor in the Department of Family and Community Medicine, University of California, San Francisco

MODERATOR: Mike Witte, MD, Chief Medical Officer, CPCA

Building Our Future Primary Care Providers ROOM 204

To build the new primary care workforce of tomorrow, we need to create and support career pathways that can meet the growing demand of health centers and the communities they serve. This session will discuss and showcase best practices for an innovative Nurse Practitioner (NP) Residency Training Program, a unique partnership for an MD Residency Program, and a successful model for Teaching Health Centers.

SPEAKERS: Margaret Flinter, APRN, PhD, Senior Vice President & Clinical Director, Community Health Center, Inc. Stephen Schilling, Chief Executive Officer, Clinica Sierra Vista Lisa Ward, MD, MSPH, MS, Chief Medical Officer, Santa Rosa Community Health Centers

MODERATOR: Patti Feeney, MSM, Manager, Quality Improvement Education, Weitzman Institute/Community Health Center, Inc.FACILITATOR: Jodi Samuels, PhD, Deputy Director of Development & Training, CPCA

Building a Health Information Exchange: A Must for Value-Based Pay ROOM 203

Since the American Recovery and Reinvestment Act (ARRA) and the advent of Meaningful Use, we have been talking about and exploring health information exchange (HIE). The fervor of the conversation has slowed as the challenges in building and sustaining HIEs have become more apparent. But we must continue the hard conversations and negotiations to build HIEs in order to prepare and position for value based pay. This session will explore the progress towards HIE in California, the various models being built, and the process for getting there. Participants will learn steps they can take in their own communities to further or start the conversations to health.

SPEAKERS: Charles Kitzman, MMI, Chief Information Officer, Shasta Community Health Center Anish Mahajan, MD, MS, MPH, Chief Medical Officer, Harbor-UCLA Medical CenterMODERATOR: Doreen Bradshaw, Executive Director, Health Alliance of Northern CaliforniaFACILITATOR: Ben Avey, Assistant Director of External Affairs, CaliforniaHealth+ Advocates

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William “Bill” HobsonWilliam D. (Bill) Hobson is being honored with a CPCA Clinic Legacy Award for his distinguished career as a community health advocate and leader for more than 45 years. While now working as a private consultant, he most recently served as the President and CEO of the Watts Healthcare Corporation (WHCC) in Los Angeles, CA from 2003 to 2015, overseeing a staff of 300 and a budget of approximately $30 million. Prior to WHCC, he held senior management positions in the

Health Resources and Services Administration (HRSA), including serving as the Deputy Associate Administrator of the Bureau of Primary Health Care (BPHC) in the US Department of Health and Human Services, and subsequently as Acting Director of BPHC for two years.

Among his many roles in community health, he also served as the Executive Director for Central Seattle Community Health Centers in Seattle, WA from 1977-1994 and as Human Rights Commissioner for the City of Seattle from 1978-1993. Appointed by the Governor of Washington State, he served as a member of the Washington State Medicaid Advisory Committee from 1985-1992 and from 1993-2000 he maintained an appointment as a Clinical Associate Professor in the University of Washington School of Public Health and Community Medicine’s Department of Health Services.

Mr. Hobson has also been active with the National Association of Community Health Centers (NACHC) representing Region X while in Seattle, and representing Region IX during his tenure at WHCC, representing the region in 2008-2009, and again in 2011, 2013, and 2015. Mr. Hobson has also been active within CPCA, serving as Legislative Committee Chair from 2011-2013 and as Speaker on the Executive Committee during his tenure on the CPCA Board of Directors.

Mr. Hobson received a Master of Science Degree in Environmental Health from the University of Cincinnati and a B.A. in Biology from Earlham College.

2016 CLINIC LEGACY AWARDSBeatrice BostickBeatrice Bostick is being honored with a CPCA Clinic Legacy Award in recognition for her distinguished career in helping to serve culturally diverse and low income populations in Northern California. She has more than 30 years of experience working with community health clinics, with more than 18 years of management experience in her role as CEO of Community Health Clinic Ole (now Ole Health) in Napa and most recently Alliance Medical Center in

Healdsburg, California. Both organizations are Federally Qualified Health Centers (FQHCs) that serve a predominantly farmworker population. After a long and successful career in community health, Ms. Bostick retired earlier this year.

During her tenure, she guided Alliance through great change within the health care system due to the implementation of the Affordable Care Act, outreach and enrollment efforts, and increased patient access. Her work with Clinic Ole included expanding services, growing the service area, and increasing patient access.

Ms. Bostick specialized in financial recovery and service expansion efforts. She received her B.A. in Art History and an MA in Acupuncture and Chinese Medicine. She also studied Egyptology and Archaeology at Wayne State University, hoping to become an explorer or archaeologist. After graduating, she spent more than two years doing health-related work in Togo, West Africa, which inspired her to continue working in healthcare when she returned stateside. She is currently enjoying retirement and lives in Taos, New Mexico, an area known for its artistic community. In her spare time, Beatrice also enjoys travel and writing fiction.

PUBLIC HEALTH LEADERSHIP AWARDAssemblymember Richard Bloom Assemblymember Richard Bloom (D-50th District) is being recognized for his commitment to improving population health and decreasing the disease burden of California’s most vulnerable communities. He was first elected to the 50th District of the California State Assembly in 2012, representing the communities of Agoura Hills, Bel Air, Beverly Hills, Brentwood, Hollywood, Malibu, Pacific Palisades, Santa Monica, Topanga, West

Hollywood and West Los Angeles. The Assemblymember authored Assembly Bill 2782, the Healthy California Fund which called for a dedicated revenue source that addresses the root causes of epidemic levels of preventable diseases caused by sugary drinks, including diabetes. While the bill was ultimately pulled from this year’s legislative calendar, this important issue remains active with support from a growing coalition of those who support the effort.

In just his first few years, Asm. Bloom has also been involved in legislative efforts to combat public health issues, including the prescription drug overdose epidemic, address homelessness, improve services for veterans, expand and protect the rights of the LGBT community, foster local redevelopment and create jobs. He serves on the Assembly Committees on Appropriations, Budget, Business and Professions, Higher Education, and Transportation. For the last three years, he has also served on the Legislative Budget Conference Committee which is a small, select group of legislators tasked with negotiating the state budget with the Governor.

Born in Philadelphia, Asm. Bloom grew up in Altadena and West Los Angeles. He attend the University of California (Berkeley and Los Angeles) and Loyola School of Law and holds a B.A. in Communications and Public Policy, as well as a Juris Doctor degree. He practiced law for nearly 30 years and worked as the Executive Director for a non-profit that assisted low income and homeless clients.

Mary Maddux-González, MD, MPHMary Maddux-González, MD is being recognized with a Clinic Legacy award for her commitment to public health and the community health center movement. Dr. Maddux-González recently retired from the Redwood Community Health Coalition (RCHC), where she was the Chief Medical Officer, a position she has held since 2011. RCHC is a network of 17 community health centers, with over 40 sites in Marin, Napa, Sonoma and Yolo counties serving more than 240,000 individuals each

year – more than 1 out of every 5 people in these communities. She also served as RCHC’s interim CEO for a short time, leading the organization through a transitional period. Prior to joining RCHC, Dr. Maddux- González served as Sonoma County’s Public Health Officer and division director for more than a decade. She also worked at Alliance Medical Center in Healdsburg and at Sonoma County’s public health clinics from 1991-2000.

During her tenure at RCHC, Dr. Maddux-González served on various CPCA committees, workgroups and peer networks. She served as the Chair of CPCA’s Statewide Quality Improvement Committee (SQIC) from 2012-2014 and a Board Member of the Integrated Healthcare Association. Her particular area of interest is in improving the health of underserved communities through the alignment of public health and primary care strategies.

Dr. Maddux-González graduated from medical school at the National Autonomous University of Mexico (UNAM) in Mexico City. She also has a Diploma in Human Nutrition from the London School of Hygiene and Tropical Medicine of the University of London and a Master’s in Public Health from UC Berkeley. Dr. Maddux-Gonzalez completed her residency training at the UCSF-affiliated Santa Rosa Family Medicine residency and is Board Certified in Family Medicine.

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Senator Ricardo LaraSenator Ricardo Lara (D-Bell Gardens) has been representing his District since November 2012. Raised in a blue collar immigrant household, the Senator knows first-hand the challenges facing working families and is committed to improving the quality of life for all Californians. Senator Lara is being honored as a CPCA Hero for his efforts in providing coverage for California’s undocumented population and leading the #Health4All movement in our state. He authored

Senate Bill 75, which provides expanded Medi-Cal coverage to undocumented children, and Senate Bill 10 – Expanding Health Care Coverage to All Californians, also known as #Health4All Waiver. Since federal law prohibits undocumented Californians from purchasing their own insurance through Covered California, SB 10 directs the state to apply for a 1332 waiver to allow Covered California to offer alternative insurance products through the exchange to undocumented individuals. The legislation was signed by Governor Jerry Brown earlier this year.

Senator Lara chairs the Appropriations Committee and serves as a member of the Energy, Utilities and Communications, Governance and Finance, Governmental Organization, and Banking and Financial Institutions committees. A champion for educational equity, civil rights and immigrant rights, he champions legislation that improves the quality of life for vulnerable communities. He has authored several first-in-the-nation laws that recognize and invest in immigrant communities such as the California DREAM Loan Program, which helps undocumented students apply for loans to complete their higher education goals.

In addition to public health issues, Senator Lara is also an environmental advocate – creating the California Clean Bus, Truck and Freight Program to encourage clean energy while investing in good jobs, and authored legislation to create a state plan to address short-lived climate pollutants, such as diesel soot, which are known to cause climate warming and negatively impact public health.

Upon winning the 2012 election, Lara became the first openly gay person of color elected to the Senate. The Senator earned his B.A. in Journalism and Spanish with a minor in Chicano Studies from San Diego State University.

2016 HERO AWARDSRay Baxter, Ph.D Ray Baxter, Ph.D, is being recognized for his longtime commitment to community clinics and health centers. Dr. Baxter recently retired from his role as Sr. Vice President for Community Benefit, Research and Health Policy at Kaiser Permanente. Dr. Baxter has more than 40 years’ experience managing public health, hospital, long-term care and mental health programs. As a member of Kaiser’s National Executive Team, Dr. Baxter led the organization’s activities to fulfill its social mission,

including care and coverage for low income people, community health initiatives, health equity, environmental stewardship and support for community-based organizations. He also led Kaiser Permanente’s work in research, health policy and diversity, and served as President of KP International. Under Dr. Baxter’s leadership, Kaiser Permanente increased its Community Benefit investments from $600 million to over $2 billion and became a national benchmark. His leadership of Kaiser’s Community Benefit program has led to continued and unprecedented support of community clinics, health centers, and the regional clinic associations.

Previously, Dr. Baxter headed the San Francisco Department of Public Health, the New York City Health and Hospitals Corporation, and the Lewin Group, a noted health policy firm. Dr. Baxter holds a doctorate from the Woodrow Wilson School of Public and International Affairs, Princeton University. He currently serves on the Advisory Board of the UC Berkeley School of Public Health and the Board of the CDC Foundation. He recently served on the Global Agenda Council on Health of the World Economic Forum and was a member of the Institute of Medicine’s Roundtable on Population Health Improvement and the National Academy of Medicine’s Leadership Consortium for Value and Science-Driven Health Care.

In 2001, the University of California, Berkeley, School of Public Health honored him as a Public Health Hero for his service in the AIDS epidemic in San Francisco. In 2006, he received the CDC Foundation Hero Award for addressing the health consequences of Hurricane Katrina in the Gulf Coast and for his longstanding commitment to improving the health of communities. In 2016, the San Francisco Business Times recognized Dr. Baxter with its first Legacy Award for Corporate Philanthropy.

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THANK YOU ANNUAL SPONSORS

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THANK YOU EVENT SPONSORS

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DAY AT THE CAPITOLMay 20, 2017 – Sacramento

Each year Day at the Capitol brings CHC staff and patients from across the state to participate in visits at the Capitol with all 120 legislators, or their staff members, to share and put a face to their stories on how proposed budget cuts and pending legislation will affect their access to quality and affordable care.

CPCA ANNUAL CONFERENCEOctober 12-13, 2017 – Anaheim

CPCA’s premier annual event has been at the heart of the association’s convenings for nearly 20 years. This is the venue where CHC leadership converges to address the most pressing issues affecting the health care industry and the underserved patient population in California.

2017 BOUTIQUE EVENTS AND ANNUAL CONFERENCE

O P P O RT U N I T I E S

SPEAKING Are you interested in speaking at one of CPCA’s conferences? Our call for presenters process allows anyone to submit a proposal for any of our events. All submissions are vetted through a planning group for each conference, and submission deadlines vary.

If you have questions about our call for presenters process, please contact us via e-mail at [email protected].

SPONSORSHIP Whether you’re looking to have a year-round presence, or support a topic-specific event, CPCA looks forward to working with you to find creative ways to support the mission of community clinics and health centers in California. We would be happy to schedule a meeting with our Sponsorship Team to discuss your organization’s specific needs.

If you have questions about our sponsorship programs, please contact us via e-mail at [email protected].

NEW! REGION IX CLINICAL EXCELLENCE CONFERENCEJune 4-6, 2017 – Maui

It is with great excitement and enthusiasm that we are able to announce that the California Primary Care Association and Western Clinicians Network (WCN) have partnered to bring you the first “Region IX Clinical Excellence Conference.” This three-day conference will focus on building greater understanding of and knowledge about current initiatives to further advance professional education for compassionate and collaborative, patient-centered healthcare.

QUALITY CARE CONFERENCEFebruary 14-16, 2017 – Newport Beach

This conference will focus on improving health care through improved quality, technology, and compliance. Through these three topics, sessions are designed to disseminate best practices and share innovative projects that directly support health information technology implementation and practice transformation efforts.

BILLING MANAGERS CONFERENCEApril 5-6, 2017 – Palm Springs

This event is uniquely designed to be audience-driven with ample time for participants to ask questions and engage with content experts and staff to help prepare billing managers in effectively handling the upcoming changes impacting billing processes and the potential challenges that they will face in the coming years.

CHIEF FINANCIAL OFFICERS CONFERENCEApril 6-7, 2017– Palm Springs

The CFO conference is the ideal place for health center financial personnel to increase their skills, build operational capacity, and network with their peers. This conference provides an opportunity for CFOs of varying skill levels to learn from others in the industry as well as visit with exhibitors who support this event.

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EXECUTIVE LEADERSHIPCarmela Castellano-Garcia, President and CEORobert Beaudry, Executive Vice President and COOMike Witte, Vice President and CMO

FINANCE AND OPERATIONS DEPARTMENT Sandy Birkman, Director of Finance and OperationsRobin Concannon, Assistant Director of AccountingCathy Cooke, Administrative AssistantGlenna Davido, Senior Member Services RepresentativeJeanita Harris, Senior Data AnalystJodi Johnson, Deputy Director of OperationsJanelle Mollgaard, Senior Administrative AssistantHeather Wright, Senior Administrative Coordinator

GOVERNMENT AFFAIRS DEPARTMENT Andie Patterson, Director of Government Affairs Kelley Aldrich, Senior Administrative CoordinatorBen Avey, Assistant Director of External AffairsBeth Malinowski, Deputy Director of Policy Meaghan McCamman, Assistant Director of PolicyElizabeth Oseguera, Senior Policy Analyst Daisy Po’oi, Administrative Coordinator Deb Roth, Staff Attorney

MEMBER SERVICES DEPARTMENTVal Sheehan, Director of Development and External RelationsGinger Smith, Director of Health Center OperationsAllie Budenz, Associate Director of QualityTina Canupp, Associate Director of Health Center TransformationJana Castillo, Project CoordinatorKelly Cimino, Associate Director of Marketing and BrandingNataly Diaz, Senior Program Coordinator of WorkforceChristina Hicks, Deputy Director of Program Development and Evaluation Janneh Johnson, Assistant Director of Events and Sponsorship Mary Jordan, Administrative CoordinatorCindy Keltner, Deputy Director of Health Center TransformationNicole Key, Senior Administrative AssistantEmili LaBass, Senior Program Coordinator of Care DeliveryLucy Moreno, Data InformaticistMeghan Nousaine, Assistant Director of Health Center OperationsErin Perry, Assistant Director of Education and TrainingCharlotte Reische, Senior Administrative AssistantTiffany Ruvalcaba, Senior Training ProducerJodi Samuels, Deputy Director of Development and TrainingKearsten Shepherd, Deputy Director of Communications and EventsEmily Shipman, Senior Program Coordinator of QualityNenick Vu, Associate Director of Managed Care

CPCA STAFF

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CPCA MEMBERSBUSINESS AFFILIATESAKT, LLP CPAs, Advisors, & ConsultantsArmanino, LLPBehavioral Health Services, IncorporatedCalifornia School-Based Health AllianceCardea ServicesChiropractic Community Health AlliancesMedPoint ManagementOCHIN, Inc.Safety Net Coalition of Santa Cruz CountyTheFranaGroupUkiah Valley Primary Care - Adventist HealthWestern University of Health SciencesWhite Memorial Community Health Center

INDIVIDUAL AFFILIATESExpense Reduction AnalystsPacific Health Consulting GroupPartnership HealthPlan of California

COMMUNITY HEALTH CENTER AND CONSORTIA & ASSOCIATIONSAlameda Health ConsortiumAlliance for Rural Community HealthCalifornia Consortium for Urban Indian HealthCapitol Health NetworkCentral Coast Health NetworkCentral Valley Health NetworkCoalition of Orange County Community ClinicsCommunity Clinic Association of Los Angeles CountyCommunity Clinic Association of San Bernardino CountyCommunity Clinic ConsortiumCommunity Health PartnershipEssential Access Health Health Alliance of Northern CaliforniaHealth Center Partners of Southern CaliforniaNorth Coast Clinics Network

Planned Parenthood Affiliates of CaliforniaRedwood Community Health CoalitionSan Francisco Community Clinic Consortium

COMMUNITY CLINICS AND HEALTH CENTERSAlexander Valley HealthcareAll for Health, Health for AllAlliance Medical Center, Inc.AltaMed Health Services CorporationAltura Centers for HealthAmerican Indian Health & ServicesAmpla HealthAnderson Valley Health Center, Inc.Antelope Valley Community ClinicAPLA Health & WellnessArroyo Vista Family Health CenterAsian Americans for Community InvolvementAsian and Pacific Islander Wellness CenterAsian Health ServicesAsian Pacific Health Care Venture, IncAvenal Community Health CenterAxis Community HealthBAART Community HealthcareBartz-Altadonna Community Health CenterBienvenidos Community Health CenterBig Sur Health CenterBorrego Community Health FoundationCamarena HealthCamino Health CenterCanby Family Practice ClinicCares Community HealthCenter for Comprehenseive Care Diagnosis of Inherited Blood DisordersCentral City Community Health Center, Inc.Central Neighborhood Health FoundationChapCare

Chinatown Service Center Family Health ClinicClinica De Salud Del Valle De SalinasClinica Monsenor Oscar A. RomeroClinica Sierra Vista Clinicas de Salud del PuebloClinicas del Camino Real, IncorporatedCoastal Health Alliance CommuniCare Health CentersCommunity Health Centers of the Central Coast, Inc.Community Health Systems, Inc.Community Medical Centers, Inc.Comprehensive Community Health Centers, Inc.Davis Street Primary Care ClinicDesert AIDS ProjectDientes Community Dental CareEast Valley Community Health Center, Inc.Eisner Pediatric & Family Medical CenterEl Dorado Community Health CenterEl Proyecto del Barrio, Inc.Family Health Care Centers of Greater Los AngelesFamily Health Centers of San DiegoFamily HealthCare NetworkFoothill Community Health CenterFriends of Family Health CenterGardner Family Health Network, Inc.Golden Valley Health CentersHarbor Community ClinicHarmony Health Medical Clinic and Family Resource CenterHealth and Life Organization, Inc.Health For All, Inc.HealthRIGHT 360Hill Country Community Clinic, Inc.Hurtt Family Health Clinic - Orange County RescueImperial Beach Health CenterIndian Health Center Of Santa Clara Valley, Inc.Indian Health Council, Inc.Inland Behavioral & Health Services, Inc.

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Jewish Community Free ClinicJWCH InstituteKings Winery Medical Clinic / Greater Fresno Health OrganizationLa Clinica de La Raza, Inc.La Maestra Community Health Centers LifeLong Medical CareLivingston Community HealthLivingstone Community Health ClinicLong Valley Health CenterLos Angeles Christian Health CentersLos Angeles LGBT CenterMACT Health Board, Inc.Marin City Health and Wellness CenterMarin Community ClinicMayView Community Health CentersMcCloud Healthcare ClinicMendocino Coast Clinics, Inc.Mendocino Community Health Clinic, Inc.Mission City Community Network, Inc.Mission Neighborhood Health CenterMountain Valleys Health CentersNative American Health CenterNeighborhood Healthcare North County Health ServicesNorth East Medical ServicesNorth Orange County Regional Health FoundationNortheast Community ClinicNortheast Valley Health CorporationNortheastern Rural Health ClinicsOLE Health Omni Family Health Open Door Community Health CentersOperation Samahan Community Health Center, IncPacific Central Coast Health CentersPeach Tree HealthcarePetaluma Health Center

Pomona Community Health Center QueensCare Health CentersRavenswood Family Health CenterRedwood Coast Medical Services, Inc.Redwoods Rural Health CenterRitter Health CenterRiverside-San Bernardino County Indian Health, Inc.ROADS Community Care ClinicSaban Community ClinicSAC Health SystemSacramento Native American Health CenterSaint John’s Well Child & Family CenterSaint Jude Neighborhood Health CenterSalud Para La GenteSamuel Dixon Family Health CenterSan Benito Health FoundationSan Ysidro Health Center, IncSanta Barbara Neighborhood ClinicsSanta Cruz Community Health CentersSanta Rosa Community Health CentersSchool Health Clinics of Santa Clara CountyShare Our SelvesShasta Community Health CenterShingletown Medical CenterSierra Family Medical ClinicSonoma Valley Community Health CenterSouth Bay Family Healthcare CenterSouth Central Family Health CenterSouth of Market Health CenterSouthern California Medical CenterSouthern Trinity Health ServicesT.H.E. Health & Wellness CenterTarzana Treatment CenterThe Children’s Clinic, Serving Children & FamiliesTiburcio Vasquez Health Center, Inc.Toiyabe Indian Health Project, Inc.Tri-City Health Center

Unicare Community Health CenterUnited Health Centers of the San Joaquin Valley, Inc.Universal Community Health CenterUniversity Muslim Medical Association (UMMA) Community ClinicValley Community HealthcareValley Health Team, Inc.Venice Family ClinicVista Community ClinicWatts Healthcare CorporationWellSpace HealthWest County Health Centers, Inc.West Oakland Health Council, Inc.Western Sierra Medical Clinic Westside Family Health CenterWilmington Community ClinicWinters Healthcare FoundationWomen’s Community Clinic

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CALIFORNIA PRIMARY CARE ASSOCIATION • WWW.CPCA.ORG • (916) 440-8170

To access the materials and mobile app for the 2016 CPCA Annual Conference use the code below. Or you can visit www.cpca.org to download all session materials.

MOBILE APPMATERIALS

final 2016 ac program

Documents