final annual report 2015
DESCRIPTION
ÂTRANSCRIPT
Sault Area Hospital - Annual Report 2014/2015 - page 2
The talented, dedicated and compassionate people at
Sault Area Hospital (SAH) come together for one
singular purpose - our patients.
EXCEPTIONAL PEOPLE WORKING TOGETHER TO PROVIDE
OUTSTANDING CARE IN ALGOMA
SAH Annual Report 2014 / 2015
A MESSAGE FROM SAULT AREA HOSPITAL
Sault Area Hospital - Annual Report 2014/2015 - page 1
As we reflect on the past year, we truly can convey that SAH has charted a new course focused on thriving - we have embraced our new Mission and developed a Strategic Plan to guide us on our purposeful journey to improve health care for Algoma and everyone we serve. The focal point of this plan is the description of the future from a patient and family perspective. They speak of a seamless system where top notch care is delivered as close to home as possible by highly capable end engaged people who see the whole person and not just a diagnosis. This is exactly the future that we have set out to realize.
SUCCESSES
New Mission Statement introduced
Launched five-year, evergreen strategic plan
Our Mission
Exceptional people working together to provide outstanding care in Algoma.
Our Vision
We will be recognized as the best hospital in Canada and an active partner in the best community health care system in the country.
Our Values
Integrity, Compassion, Collaboration & Partnership, Accountability, Respect, Excellence
Sault Area Hospital - Annual Report 2014/2015 - page 2
VIS
ION
MIS
SIO
N V
ALU
ES
SUCCESSES
iCcare Way
Over 800 people trained and involved in our iCcare Way
Best Leadership
Emerging Leader Program initiated with 14 candidates
SAH recognized as one of Canada’s safest employers - Silver Level - Health Care
2014 Quality Healthcare Workplace Award - Gold Level
Best Skill
Introduction of Learning Management System with 95% of staff trained
17 Yellow Belt, 9 Manager Yellow Belt, 3 Green Belt recipients certified
Sault Area Hospital - Annual Report 2014/2015 - page 3
2014 iCcare Award Recipients
Jim Aquino - Volunteer Dr. Sharon Buehner - Physician
Wayne Marion - Employee
Dr. Hutchinson Award Recipient
Dr. Janice Willet
ENGAGEMENT RESULTS
2013/14 result 56.4%
2013/14 result 46.8%
employee physician EX
CE
PTIO
NA
L P
EO
PLE
SUCCESSES
Information & Information Technology
3,742 Telemedicine PCOP Visits in 2014-15
Community Partnerships
Health Link initiated
Algoma Geriatric Clinic and Network, has improved care for the geriatric population through community initiatives
In partnership with Canadian Mental Health Association (CMHA) and Algoma Public Health (APH) a supportive housing program has been developed
Participating with the Superior Family Health Team in a project related to developing specific care plans for complex patients
Stigma Fighters: “Deflating” the Elephant in the Room
Reintroduction of Pet Therapy at SAH in partnership with St. John Ambulance
Sault Area Hospital - Annual Report 2014/2015 - page 4
2014 Results
2015 Target
2015 Results*
17.2% 17.5% <15% * 2014 / 2015 Data
UNPLANNED READMISSION RATES
WO
RK
ING
TO
GE
TH
ER
SUCCESSES
Patient and Family First Culture
SAH Launched a Patient and Family Advisory Council
Algoma Regional Renal Program and Algoma District Cancer Program premiered Virtual Journey Videos
Transforming Care
Implementation of the “Plan of Care” process across medical units
Care Close to Home
Exceeded provincial Wait Time Targets for MRI Scans, maintaining our provincial top level performance
First IntraAortic Balloon Pump procedure completed
PATIENTS RATE US AS EXCELLENT
2013/14 result 42.2%
Sault Area Hospital - Annual Report 2014/2015 - page 5
How is the “Overall Patient Satisfaction EXCELLENCE Rating” calculated?
Patients are mailed a survey after their hospital stay.
SAH is then rated on how many times patients choose EXCELLENT as our rating
for the survey question “Overall, how would you rate the inpatient care and services you received at the hospital?”
The rating scale is Excellent - Good - Fair - Poor
OU
TS
TA
ND
ING
CA
RE
PATIENTS RATE US AS EXCELLENT
SUCCESSES
Workplace Safety Rebate (NEER) of $390,000 received and reinvested in staff training, development and safety
$1.26 million provided by the Innovation Fund to support 8 breakthrough projects
Implemented Quality-Based Procedures as part of Health System Funding Reform
$1.3 million in hard and soft savings from Lean Projects
Sault Area Hospital - Annual Report 2014/2015 - page 6
OPERATING MARGIN RESULTS
1.5 M
3.0 K
ytd operating margin target
ytd operating margin results
1.5M
300.6K
OP
ER
ATIO
NA
L E
FF
ICIE
NC
Y
750 Great Northern Road, Sault Ste. Marie, Ontario P6B 0A8 705-759-3434 • sah.on.ca
SAH By the Numbers 2014 - 2015