[final complete] ch 12-13; group & team

7/30/2019 [Final Complete] CH 12-13; Group & Team

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INFORMAL AND FORMAL GROUPS

TEAMS AND TEAM BUILDING

Chapter 12 - 13


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12. INFORMAL AND FORMAL GROUPS

(i) Define Group Dynamics ?

(ii) Distinguish between Formal and Informal Organization ?

(iii) How does the Informal Organization Emerge ?

(iv) What are the Different Problems of Informal Organizations ?


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Define Group Dynamics ?

DEFINITIONS OF GROUP

A group is any number of people who interact with each other, are

psychologically aware of one another and perceive themselves to be a group.

(Schien, 1988).

DEFINITIONS OF GROUP DYNAMICS

Group dynamics is viewed from the perspective of internal nature of group: how they

are formed, why groups are formed, what are their structure and process, and how they

affect individual members, other groups and the organization (Mamoria, 1996)

The social process by which people interact in a group environment

The influences of personality, power and behaviour on the group process


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Distinguish between Formal and Informal Organization ?

Meaning

Formal Organizationis formed when two or more persons come together. They have a

common objective or goal. They are willing to work together to achieve this similar

objective.

Examples of formal organization are:- a company, a school, a college, a bank, etc.

Informal Organizationexists within the formal organization. An informal

organization is a network of personal and social relationships. People working in a

formal organization meet and interact regularly.

There are many groups of friends in a formal organization. These groups are called

informal organization.

Formed by Whom?

A formal organization is formed by thetop level management.

An informal organization is formed by social forces within the formal organization.

Rules and Regulations

The members of a formal organization have to follow certain rules and regulations.

The members of an informal organization do not have to follow any rules and

regulations.
http://kalyan-city.blogspot.com/2011/05/levels-of-management-top-middle-and.htmlhttp://kalyan-city.blogspot.com/2011/05/levels-of-management-top-middle-and.htmlhttp://kalyan-city.blogspot.com/2011/05/levels-of-management-top-middle-and.html


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Duties and Responsibilities

In a formal organization, the duties, responsibilities, authority and accountability of

each member is well-defined.

In an informal organization, there are no fixed duties, responsibilities, authority,

accountability, etc. for the members.

Objectives or Goals

In a formal organization, the objectives or goals are specific and well-defined.

In an informal organization, the objectives are not specific and well-defined.

Stability

A formal organization is stable.

An informal organization is not stable.

Channels of Communication

A formal organization uses formal channels of communication.

An informal organization uses informal channels of communication (i.e. grapevine)


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How does Informal Organization Emerge ?

The Organization Structure is designed by management to be consistent with its

environment, technology, and strategy. This structure, with its rules, procedures, and

job descriptions, creates a set of prescriptions for employees to follow.

The Informal Organization emerges from within the formal structure as predictably as

flowers grow in the spring. The result of this combination is different from what

managers may have expected in at least three ways.

First, employees act differently than required. They may work faster or slower than

predicted.

Second, employees often interact with different people, or with different frequencies,

than their job requires.

Third, worker may embrace a set of attitudes, beliefs, and sentiments different from

those the organization expects of them.


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What are the Different Problems of Informal Organization ?

PROBLEMS ASSOCIATED WITH INFORMAL ORGANIZATIONS:

Develop Undesirable rumors:Informal system can help and harm an activity at the same time. For example, while

useful information is being spread by one part of his system, another part may be

communicating malicious rumors.

Encourages negative attitude:An informal system also can change its mood in a positive or negatives way. A work

group, for example, may accept, welcome, and nurture new employee the same group

may confront, harass, and reject other employees.

Resists Change:One major problem with informal organization is resistance to change.

Leads to Interpersonal and intergroup conflicts:

Informal organization also develop interpersonal and intergroup conflits that can bedamaging to their organization

Rejects and harness some employees:Conformity is encouraged by norms, which are informal group requirement for the

behaviors of members.

Supports Conformity:A related problems is that the informal organization can be significant cause of

employee conformity.

Develops Role Conflict:Another problem that may develop is role conflict. Workers may want to meet the

requirements of both their group and their employer, but frequently those

requirements are somewhat in conflict.


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13. TEAMS AND TEAM BUILIDING

(i) Difference between Team and Group

(ii) Explain the Various Stages of Team Building/Development ?

(iii) How would you define a task team ?


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Difference Between Team and Group :

They go on to note these specific differences between work groups and teams:

1. The work group has a strong, clearly focused leader;

The team has shared leadership roles.

2. The work group has individual accountability;

The team has individual and mutual accountability.

3. The work groups purpose is the same as the organizations;

The team has a specific purpose.

4. The work group has individual work-products;

The team has collective work-products.

7. The work group discusses, decides, and delegates;

The team discusses, decides, and does real work.


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Explain the Various Stages of Team Building/Development ?

The model used was first developed by Dr. Bruce Tuckman

Forming

a group of people come together to accomplish a shared purpose.

Storming

Disagreement about mission, vision, and approaches combined with the fact that team

members are getting to know each other can cause strained relationships and conflict.

Norming

The team has consciously or unconsciously formed working relationships that are

enabling progress on the teams objectives.

Performing

Relationships, team processes, and the teams effectiveness in working on its objectives

are synching to bring about a successfully functioning team.

Transforming

The team is performing so well that members believe it is the most successful team they

have experienced; or

Adjourning:The team has completed its mission or purpose and it is time for team members to

pursue other goals or projects
http://humanresources.about.com/od/glossaryv/g/Vision.htmhttp://humanresources.about.com/od/glossaryv/g/Vision.htm


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How would you define a Task Team ?

[final complete] ch 12-13; group & team

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