final question paper- question bank - production and operations management -mba 025

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  • 8/2/2019 Final Question Paper- Question Bank - Production and Operations Management -MBA 025

    1/5

    Prof. Rushen Chahal IMS Engineering College - Ghaziabad

    MTU

    Production and Operations Management -MBA 025

    Question Bank for 2012 Final Paper

    Section A

    Q1. What is a Product Lifecycle? State with reason whether the life cycle of a product

    can be extended.

    In the growth stage of the product / service lifecycle, the operation is likely to focus

    on which combination of performance objectives, Explain-

    -Speed, Dependability & Cost

    - Dependability, Quality & Cost

    - Speed, Quality & Cost

    - Speed Dependability & Quality

    Q2. Distinguish among the characteristic features of job batch and flow production.

    Mention with reason the type of production process you will like to recommend for

    a. An Industrial unit manufacturing drugs and medicines

    b. A Commercial bank

    c. A Car company

    Q3. Describe the Operations of the following organizations using the transformation

    model. Carefully identify the transforming resources, transformed resources, the

    type of transformation process, and the outputs from the transformation process.

    - International Airport- Supermarket- High Volume car plant

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    Prof. Rushen Chahal IMS Engineering College - Ghaziabad

    Q4. Define Quality? What are the prime determinants of quality?

    Mention various costs of quality? How does the definition of quality differ for a good

    or service?

    Discuss use of Control & Pareto chart for quality improvement with the help of an

    example.

    Q5. Explain the terms PPC in detail (need, objectives, functions, phases, factors,

    elements).

    Q6. Explain Inventory Management Factors, Process & Control techniques -ABC,

    VED, EOQ, SED, and FSN analysis.

    Q7. Explain Forecasting & its Types and Methods.

    Q8. Explain in Detail the Plant Location, Layout & Planning process with diagrams?Identify the layout that might be adopted by the following

    a. Holiday Resort

    b. Dairy Farm

    c. Surgeon

    d. Bank

    e. Bakery

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    Prof. Rushen Chahal IMS Engineering College - Ghaziabad

    Section B

    1. A model for Comparing gap between market requirements and achieved

    performance is

    a. Operations Strategy Mix

    b. Hill Methodology

    c. Operations Resource Perspective

    d. Platts- Gregory Procedure

    2. List Classification of Operations & Responsibilities of an Operations Manager?

    3. Explain the New Product Development & Design process?

    4. What mixture of goods and services are produced by the following operations-

    - Aeroplane manufacturer

    - Volvo motor cars

    -5 Star Hotel

    - Sugar factory

    5. Why is operations management relevant to managers in other organization

    functions?

    6. A Successful operations strategy would address the following issues-

    -Distinctive Capabilities, Performance Goals, Core Competencies

    -Economic Order Quantities, Stock Replenishment, Route Planning

    -Marketing Capability, Production Scheduling, Equipment Maintenance

    - Sales Forecast, Work Study, Method Study

    7. Explain the difference- Corporate, Business, Functional Strategy?

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    Prof. Rushen Chahal IMS Engineering College - Ghaziabad

    8. Select the right fit and explain why?

    a. Super Market Choose the correct

    option from the table

    on the right

    Options

    b. Self Service Cafeteria 1. Fixed Position Layout

    c. Process with Low Volume andHigh Variety

    2. Process Layout

    d. Layout where plan,

    equipment, people move as

    necessary

    3. Cell Layout

    4. Product Layout

    9. Explain EOQ in Detail.

    Which model is appropriate for control of stock in a hotel bar?

    - Order Point- Poke- Yoke- Materials Requirement Planning- Periodic Review- Two Bin System- JIT

    10. Explain the Concept of Quality Circle?

    11. In SCM- Explain the following

    -Resource Based View

    - Transaction Cost Analysis

    -Knowledge Based View

    - Strategic Theory

    - Institutional Theory

    - Agency Theory

    - Systems Theory

    - Network Perspective

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    Prof. Rushen Chahal IMS Engineering College - Ghaziabad

    12. Automation Tools- Explain

    - ANN Artificial Neural Networks

    -DCS Distributed Control Systems

    - HMI Human Machine Interface

    - SCADA Supervisory Control and Data Acquisition

    - PLC Programmable Logic Controller

    Section C

    Explain the following

    a. TQMb. Outlines Process Chart, Operations Process Chart, Flow Process Chart, Man

    Machine Chart, SIMO

    c. Flow Diagrams, String Diagrams, Cycle Graphd. Work Measurement, Work Study and Method Studye. Manufacturing Operations & Service Operationsf. Modular Design & Standard Reference to Product Designg. Degree of Customer Contact & Degree of Vertical Integrationh. Forming Process & Job Designi. Professional Services & Mass Servicesj. Network Diagram & Critical Path in Project Managementk. Six Sigmal. SIPOCm.Jurans Quality Trilogyn. Demings 14 principleso. DMAIC