How Anaplan Used Splunk

Cloud and ITSI to Monitor Our

Cloud Platform

Martin HempstockMonitoring & Metrics ArchitectAnaplan

About Anaplan

About Anaplan

The Anaplan Smart Business Platform

Territory and Quota Planning

SUPPLY CHAIN

FINANCE

HR SALES

Smart business for your enterprise

MARKETING

Planning, Budgeting, and Forecasting

Financial Consolidation

Reporting and Analysis

Corporate Strategic Planning

Tax and Treasury

Workforce Planning

Headcount and Payroll Planning

Onboarding

Workforce Optimization

Sales and Operations Planning

Demand PlanningSupply Planning

Marketing Resource Management

Marketing Performance Management

Account Segmentation and Scoring

Trade Promotion Planning

Sales Forecasting

Deal Desk

IT

Agile Implementation

Succession Planning

Incentive Compensation

Life before Splunk

Logs were stored on a central log server Used egrep to interrogate logs Only Level 3 and TechOps had access to the logs. Understanding of the logs was limited

Search for a log management tool

Requirements

Tamperproof

Speedup incident resolution

Scale

Easy to use

Grep like functionality

Search for a log management tool

Why

Powerful

Cloud

Community

Model Performance

JVM Data

DebugDashboard

Growing Splunk at Anaplan

Evolution of Splunk At Anaplan

January 2014

Splunk is Born at Anaplan

March 2014Splunk is extended to Customer Success

December 2014

Full time Splunk Architect role created

Feb 2015

Splunk is used for Customer Health Monitoring

July 2015Second Splunk Hire

September 2015

Built a center of excellence

March2016Splunk ITSI

Development

GlueAnalysis

Memory Optimization

Memory Optimization

Usage Statistics

Application Debug

DevelopmentApps

In house tools

TA-anaplan-build-check

Anaplan-DWA-Simulator

TA-alerta

Word Tools

DevelopmentApps

TA-user-agents

Customer Success

Performance

Anaplan Integration

TechOps / DevOps

Build Report

Bugs

Capacity Planning

IT Service Intelligence

Additional Data Feeds

JVM Data

Glass Tables

Service Analyzer

Dynamic Thresholding

KPIWeighting

What Next Build on ITSI Add event feeds

Use it for event notification

Security Feeds

Prediction and Self-Healing.

User Behavior Analytics

Security

Product

Take Aways Splunk has gave us the Speed and Flexibility Needed.

Centrally Managed Splunk Team has worked well for us.

Look at Splunk Base however it wasnt a steep learning curve to write out own apps.

With ITSI deployment planning is everything.

Q A