financial assessment form · financial assessment form page 1 of 25 hertfordshire county council...
TRANSCRIPT
Adult Care Services
01438 737400
www.hertsdirect.org/acs
FinancialAssessmentForm
ACS 8
Form issued by: Date:
Client name:
Please return to:
Revised April 2006
Financial Assessment Form
Page 1 of 25
Hertfordshire County Council – Adult Care Services
Financial Assessment Form
Please complete this form if you are (or are considering) receiving a service funded by HertfordshireCounty Council’s Adult Care Services.
This form covers services such as home care and day care, direct payments, supporting people andresidential or nursing care. We only require you to complete the sections that apply to you and yourcircumstances. There are notes at the end of the form to assist you.
If you need help in completing the form please ask your social worker (if you have one), yourhousing provider or support provider. Alternatively you can telephone Hertfordshire County Council’sCustomer Service Centre on:
01438 737400
callers with dialling codes 01923 and 0208 may want to call on: 01923 471400 in order to be charged at the local rate
01438 737599 (textphone)
The Customer Services Centre is open from:
8am to 8pm Monday to Friday and 10am to 4pm on Saturday.
There is information about Adult Care Services on our website www.hertsdirect.org
– you can also contact us by email at [email protected]
Having your say
We would like you to tell us how you think Hertfordshire County Council’s Adult Care Services hasworked with you and what you think of our care services. Our staff will ask you for your views atvarious stages in your contact with us. You can also telephone our customer service centre for a form to be sent to you or ask the operatorfor help in completing the form. A tape version of the form is also available. The operator will askyou various questions and for your comments and then send it onto our policy manager (users andcarers services) so that what you say can be recorded. Your comments are important to us so thatwe can check whether people are satisfied with the service they receive and if not what we canchange to make improvements.
Section 1
Page 2 of 25
Section 1
General section about you
Please use block letters
Title (Mr/Mrs/Miss/Ms): Surname:First name/s:Previous surname/s:Date of birth: Address:
Postcode:
National Insurance Number:
/ / / /Telephone no:
Completing the form. You don’t have tocomplete this form or tell us anything about yourfinances but if you don’t, you will have to pay thefull cost of the services provided. If you decide
not to complete the form please tick here
and sign the declaration below.
■■ I do not wish to disclose details of any of
my financial circumstances, and therefore
I will accept that I will be required to pay
the full charge for the services arranged
by Hertfordshire County Council.
Signature:
Date:
Section 1
About your partner
By ‘partner’ we mean your husband, wife,civilpartner or someone you live with as if you aremarried.
See notes on page 23
Title (Mr/Mrs/Miss/Ms): Surname:First name/s:Previous surname/s:Date of birth: Partner’s address (if different to yours):
Postcode:
National Insurance Number:
/ / / /Telephone no:
OFFICE USE ONLY:
DP
Residential
Section 117
SP
Checked by:
Date:
HCDC
Transport to day care
Section 2
Page 3 of 25
Section 2
People who act on your behalf
See notes on page 23
Does anyone act on your behalf as a:
Receiver appointed by the Court of Protection
Yes
Do you have a relative or representative who deals with your financial affairs?
Yes No If no, go to Section 3
Appointee (benefits only)
Yes
Power of Attorney
Yes
Enduring Power of Attorney*
Yes
*If Yes, has this been registered with the Court of Protection?*
Yes
*Please provide a certified copy of
the Power of Attorney/Receivership
If the answer is YES to any of the above please give the details below:
Name of Receiver/Appointee/Power of Attorney/Representative:
Date of birth:Relationship to you:Address:
Postcode:Telephone number:
Do you want all your correspondence from Hertfordshire County Council to be sent to this person?
Yes No
Section 3
Others who live with you
Children
Do you have any dependent children?(Under 18 or 19 if still in full-time education)
Yes No
If YES, please give dates of birth:1 2 3 4
Other people who live with you(other than your partner/dependent children)
Give details below of other people who live with you:
Name:Relationship to you:
Name:Relationship to you:
Are any of these people disabled?
Yes No
Are any of these people aged 60 or over?
Yes No
Section 3
Page 4 of 25
Section 4
Page 5 of 25
Section 4
About where you normally live See notes on page 24
Are you a homeowner?
Yes
(If you own your own home and you are entering a care home, please make sure you complete section 10 of this form)
If you own your own home, is it:
Leasehold Freehold
Are you a council tenant / Housing Association tenant?
Yes
Are you a private tenant?
Yes
Are you a boarder/lodger?
Yes
What type of property do you live in?
Flat/Terrace Semi-detached
Detached
Do you live with relatives?
Yes
Do you live in a hostel/group home?
Yes
Do you live in a care home?
Yes
If you live in a care home, have you been payingfor yourself and are approaching HertfordshireCounty Council for assistance with funding?
Yes No
If yes, how much are your fees?
Amount: £
How often? Weekly / fortnightly / 4 weeklyWhen was the last bill paid?
Does it include an amount for the NHS nursing contribution?
Yes No
Section 5
Payment details
You do not need to complete this section if you are applyingfor assistance with Supporting People charges only.
If you would like any invoice for services to be sent to anaddress other than your home, please provide details below.
Name and address for Invoice if different from Section 1:
Title (Mr/Mrs/Miss/Ms): Surname:First name/s:Address:
Postcode:Telephone:Relationship to you:
Payments by standing order:
If you are receiving home care or day care services would you like to payby standing order?
Yes No
Please send a standing order form to:
Section 5
Page 6 of 25
OFFICE USE ONLY: Client name:
Homecare/daycare account reference:
Section 6
Page 7 of 25
Section 6
About the money you receiveSee notes on page 24
Social Security Benefits
Total
Pension Credit: Guarantee Credit
Savings Credit
Income Support
Attendance Allowance: Higher rate
Lower rate
Disability Living Allowance: Higher rate
Care Component: Middle rate
Lower rate
Mobility Component: Higher rate
Lower rate
State Retirement Pension:
War Widows Pension:
War Disablement Pension:
please provide breakdown, you can find this information on your letter from the Veterans Agency
Widows Pension:
Please provide recent evidence
Photocopies are acceptable
Amount£
Self
Amount£
Partner
How often?Weekly/
fortnightly/4 weekly Weekly
Checked by/Date
OFFICE USE ONLY:
Section 6
Page 8 of 25
About the money you receive continued
Working Tax Credit:
Child Tax Credit:
Statutory Sick Pay/Sickness Benefit:
Incapacity Benefit: (or Severe Disablement Allowance for claims made before 2001)Employment Training Allowance:
Child Benefit/Lone Parent Benefit:
Industrial Injuries Disablement Pension:
Carers Allowance:
Maternity Allowance/
Statutory Maternity Pay:
Jobseekers Allowance:
Bereavement Allowance:
Any other social security benefits
you receive:
Are you or your partner receiving or
have you claimed housing benefit?
Does anyone claim Carers Allowance
for looking after you?
Amount£
Self
Amount£
Partner
How often?Weekly/
fortnightly/4 weekly Weekly
Checked by/Date
OFFICE USE ONLY:
Yes No Ref. no
Yes No
Social Security Benefits
Total
Please provide recent documentary evidence
Photocopies are acceptable
Section 6
Page 9 of 25
About the money you receive continued
See notes on page 24
Earnings or pensions
Earnings:
Please give amount after tax and National Insurance contributions
Occupational Pension/Works Pension:
Please give amount after tax
Personal Pension:
Please give amount after tax
If you are entering a care home, do you want half of your Occupational Pension or Personal Pension to go to your spouse? (NB this will affect any income-relatedbenefits they receive, such as IncomeSupport, Pension Credit, Housing Benefit and Council Tax Benefit)
Amount£
Self
Amount£
Partner
How often?Weekly/
fortnightly/4 weekly Weekly
Checked by/Date
OFFICE USE ONLY:
Total
weekly
income
Weekly incomebrought forwardfrom page 9
Yes No
Please provide recent documentary evidence
Photocopies are acceptable
Any other money you receive
Please tell us about any other money coming in:eg income from annuities, Independent Living Fund etc
Amount£
Self
Amount£
Partner
How often?Weekly/
fortnightly/4 weekly Weekly
Checked by/Date
OFFICE USE ONLY:
Section 7
Page 10 of 25
Personal(P)
Checked by/Date
OFFICE USE ONLY:
Section 7
Savings, capital or investmentsSee notes on page 24
This section is about the money you have in bank accounts,
savings and investments.
Do you have any of the following?
Please complete sections that apply. Please provide proof of your savings/contracts/agreements/certificates/bank or savings books.
If you don’t have any savings or capital, tick box and go on to the next section.
Please provide recent documentary evidence
Photocopies are acceptable
Bank Current Account:
Bank Deposit Account:
National Savings Certificates:
(please state issue number,and year of issue if known)
Building Society Account:
Premium Bonds:
Girobank:
Amount£
Joint(J)
Section 7
Page 11 of 25
Savings, capital or investments continued
See notes on page 24
Please provide recent documentary evidence
Photocopies are acceptable
Personal(P)
Checked by/Date
OFFICE USE ONLY:
Total Capital
Investment/income bonds:
Stocks:
Please state number held. If there is not enough space, pleasecontinue on a separate piece of paper.
Shares or Unit Trusts:
Please state number held and details of companies etc. If there is not enough space here, please continue on a separate piece of paper.
Other investments:
Money invested or held abroad:
Capital in a Trust Fund:
Capital held by the Court or Protection:
Date lodged:
ISA’s:
TESSA (2’s):
Amount£
Joint(J)
Please provide recent documentary evidence
Photocopies are acceptable
Section 7
Page 12 of 25
Savings, capital or investments continued
See notes on page 24 Checked by/Date
OFFICE USE ONLY:
Any other type of savings or investments:
Have you ever received any compensation payment? (See notes on page 24)
Yes No
Are you waiting to hear about a compensation claim?
Yes No
If YES, please provide details below:
Total Capital
Do you solely or jointly own any property, building or land, other than the home you live in?
Yes No
Address of property, building or land
Postcode
Details of joint owners
Approximate value
Section 8
Page 13 of 25
Section 8
Expenses you pay to maintain your homeSee notes on page 25
Rent: (amount you pay after Housing Benefit)
Does this include water rates?
Do you have any rent-free weeks?How many?
Mortgage repayments with interest:
Council Tax: (amount you pay after discounts andCouncil Tax Benefit)
Endowment policies linked to your mortgage:
Service charges: (eg communal maintenance)
Ground rent:
Charges for Supporting People Services:
(eg a community alarm, a warden to keep an eye on you, help completing benefit forms and paying bills etc.Please provide a breakdown of charges)
Board/lodging payment/or amount paid if
you live with relatives. Please tell us what thisincludes (eg meals, contribution to fuel bills, laundry)
Amount£
How often?Weekly/monthly/yearly?
Checked by/Date
OFFICE USE ONLY:
Please provide recent evidence
Photocopies are acceptable
Yes No
Yes No
Section 9
Page 14 of 25
Alarm which enables you to call for assistance
Domestic Services privately purchasedbecause you are unable to do it yourself andthere is no-one else in the household to assist.
Clothing- additional needs because of yourdisability or impairment
Dietary Requirements as a result of medicalcondition
Gardening because you are unable to do itand there is no-one else in the household toassist
Hairdresser because you are unable to doyour own hair due to disability/impairment
Laundry- extra costs e.g. continence related
Medical supplies which are privatelypurchased (non-prescription items)
Personal Care- home care privatelypurchased in addition to care provided byA.C.S.
Prescriptions where you have to pay
Special equipment- relating to your disability(e.g. purchase, plus where you pay formaintenance and repair)
Transport costs to/from ACS Day care
Transport Costs- Other e.g. to go to hospitalor doctor
Window Cleaning because you are unable todo it and there is no-one else in thehousehold to assist
Other
Amount£
How often?Weekly/monthly/yearly?
Checked by/Date
Weeklyvalue
OFFICE USE ONLY:Description of the expenses:Please give details of the following:
Section 9
Non-Residential ServicesPlease state how much you pay for expenses which are directly as a resul of your impairment ordisability while you continue to live at home. We will require evidence of these expenses so pleaseretain recipts/bills/bank statements.
Section 10
Residential or nursing carePlease only complete this page if you are entering a care home
Building Insurance:
Contents Insurance:
Life Insurance:
Care/Funeral Plans:
TV Licence: (under 75’s)
TV rental:
Gas:
Electricity:
Water/sewerage charges:
Telephone rental only:
Other expenses to do with your home:
(please specify)
Amount£
How often?Weekly/monthly/yearly?
Checked by/Date
OFFICE USE ONLY:
Section 10
Page 15 of 25
Household expenses:Please give details of the following:
Residential or nursing care continued
Please only complete this page if you are entering a care homeSee notes on page 25
Have you been in hospital in the last 8 weeks?
Yes No
If Yes, please tell us the dates you were in hospital
Dates:
Property and details (owners/occupiers)
(i) If you own your home: (some properties are disregarded, see notes page 25)
Are you the sole owner of the property in which you live?
Yes
or Are you a joint owner of the property in which you live?
Yes
How many joint owners are there (including you)?
Does anyone else live in the property? Yes No
If Yes, give their relationship, if any, to you:Name: Relationship: Age:
Does anyone living in the property have a disability?
Yes No
What is the current estimated market value of your property? £
What is the value of any remaining mortgage on this property? £If you jointly own this property with someone else, how much do you think your share is worth? (Please provide evidence) £
Section 10
Page 16 of 25
Residential or nursing care continued
Have you ever left your property in a deed of trust?
Yes No If yes, please provide a copy
Do you hold the title deeds to this property?
Yes No
If Yes, do you know where they are kept? eg bank, building society
Was your property purchased under a Council “Right to Buy” scheme?
Yes No If Yes, please give date of purchase:
Is the property up for sale or shortly to be put up for sale?
Yes No
(ii) If you own any other property, building or land please give details:
(iii) If you ever previously owned property please give details:
Do you still hold the proceeds?
Yes No
Address:
Postcode:
Date of sale and net proceeds: £
If No, please give details
Section 10
Page 17 of 25
Section 11
Page 18 of 25
Section 11 Declaration Please complete the appropriate section. See notes on page 25
Declaration by Service User
1)I certify that the information I have given is, to the to the best of my knowledge, a full and truestatement of my income, expenses and capital assets. I understand that I may be asked to provideevidence of my income, expenses and capital assets, to Hertfordshire County Council.
2)I will notify Hertfordshire County Council of changes in my expenses or income. 3)I understand that if I do not fully complete this form or provide information requested, I will be liable
to pay full charges/costs for services.4)Where this form is completed as a record of my financial assessment, because I intend to take up a
service provided by Hertfordshire County Council Adult Care Services, I accept that if assessed asliable to pay I must make regular and prompt payments to Adult Care Services or my landlord/supportprovider for the service I receive.
5)I understand that should my payments fall into arrears, Hertfordshire County Council will take actionagainst me, or any person appointed to deal with my finances, to recover any outstanding sums.
6)I agree that other agencies may be contacted to verify any details supplied in this form: thisincludes contacting the Department for Work and Pensions, and my local council housing benefitsection in order to verify the social security benefits I receive. I understand that the informationreceived will be used to assess my contribution. I agree that the Department of Work and Pensionsand local council may pass details of my rate of benefit and, where necessary, the components ofthat rate, to Hertfordshire County Council for the purposes of assessing my contribution to the costof my services only, on a continuing basis. I understand that I may withdraw my consent to thesupply of information regarding my benefit entitlement at any time by notifying, in writing, theappropriate office.
Signature: Date:
(Service user or their legal representative)
Signature: Date:
(Partner, if benefits are claimed jointly)Note: If someone has completed the
form on your behalf, please supply
the information below
Name:
Organisation:
Address:
Postcode:
Relationship to client:
Telephone number:
Benefit entitlement – people aged 60 or older
If the financial assessment reveals that I am entitled toPension Credit or Attendance allowance that I have notclaimed, I agree that Hertfordshire County Council maypass my contact details or my representative’s contactdetails to the Department of Work and Pensions. This information will only be used for the purpose ofassisting me to claim these benefits and I understandtha Hertfordshire County Council are not responsible forensuring that I receive benefits to which I am entitled.
Signature:Service user or their legal representativePrint name:
Date:
Section 12
Page 19 of 25
For Adult Care Services use only
To be completed by care managerResidential or nursing home admissions only
Application details
Application for admission to: (name of home)
Care category:
Planned date of admission :
Planned date of discharge (if short stay/respite care):
Type of placement (please tick box):
Respite care Permanent/long stay
Trial period Financial review
Does this placement include a third party top-up? Please ensure ACS 803 or other evidence has been completed
Yes No Not eligible
Has client applied for Income Support/Pension Credit?
Yes No Not eligible
Is partner receiving Income Support/Pension Credit?
Yes No Not eligible
Former self-funding client – date funding to start:
NHS funded nursing care? Yes No Higher rate
Medium rate
Lower rate
Continence payment: Yes No
Section 12
Page 20 of 25
For Adult Care Services use only
Please tick box as appropriate
Long stay placements: once the client is in residential or nursing care
what will happen to the property?
Sell property 12 week property disregard package set up
Not sell property/wants Property disregarded – refer to ACS 14/15a deferred payment
Rent property out
Other please state:
(please ensure ACS 14 and 15 are completed and forwarded to the Income Section)
Signed by:
Position: Team:
Print name: Date:
Telephone number:
Copy taken for file
Section 12
Page 21 of 25
For Adult Care Services use only
To be completed by Community Finance OfficerHome Care or Day Care Services only
Start date of service:
Number of hours: Home care: Day care:
Number of care days:
Method of transport to day centre:
Signed by:
Position: Team:
Print name: Date:
Telephone number:
Exemption applied for: Yes No ACS 16
(completed exemption form)Please tick the box if
Terminal illness Severely mentally impairedeither exemption applies:
Copy taken for file
Notes
Page 22 of 25
Notes
Completing the form
Please complete this form if you are receivingservices provided, paid and arranged byHertfordshire County Council Adult CareServices. These include:■■ Home Care■■ Day Care (day centre)■■ Transport to day care■■ Direct payments■■ Residential and nursing home care■■ Supporting People Services
Supporting People Services
Support providers provide services that help youlive independently such as a warden service,community alarm, or help for people withlearning disabilities or mental health problems.Many support services were included as part ofyour rent before April 2003. Sometimes yoursupport provider is your landlord.
If you receive housing benefit, you will not becharged for your Supporting People Services.
If you are not awarded housing benefit, pleasecomplete this form.
Who should sign the form?
You should sign the form unless someone haslegal authority to act on your behalf, e.g. powerof attorney.
What documents do I have to provide?
If someone employed by Hertfordshire CountyCouncil has helped you complete the form, theywill ask you to show them documents such asbank statements, pension books etc. You will notneed to send copies of these documents withthe form.
If you are completing the form yourself or withsomeone who is not employed by HertfordshireCounty Council, you must provide copies ofdocuments, including:■■ Bank/building society statements■■ Pension books or a letter from the
Department for Work and Pensions■■ Proof of occupational pension■■ Proof of savings bonds, annuities, savings
plans, etc.
You do not have to send us original documents:photocopies are acceptable.
Notes
Page 23 of 25
Section 1
About your partner
By ‘partner’ we mean your husband, wife,civilpartner or someone you live with as if you aremarried.
Do I have to provide details of my partner’s
income and savings?
We follow legislation and guidance set down bythe Government, which tells us if your partner’sincome and savings should be taken intoaccount when we assess how much you have topay for services.
We need to know about partner’s income andsavings if:■■ You are in residential care or■■ You and your partner both receive services
from Adult Care Services or■■ You receive housing related support services
as part of your accommodation (known as"Supporting People" services)
You do not have to provide details of yourpartner’s income or savings. However, it maymean that you pay less if you provide thesedetails, as we will ensure that you are not leftwith less money between you than you need tolive on.
Section 2
People who act on your behalf
Types of representative
An Agent
A person who has been nominated by you tocollect Social Security Benefits in your behalf.
An Appointee
A person appointed by The Department for Workand Pensions, who acts on your behalf, if youhave lost the capacity to act. The person actingon your behalf will deal with issues concerningthe claiming and payment of Social SecurityBenefits.
Power of Attorney/
Enduring Power of Attorney
A person nominated by you to act on yourbehalf, to deal with all issues relating to yourfinances, if you lose the capacity to act. Theperson needs to be nominated by you beforeyou have lost the capacity to act. The personacting on your behalf will need to register withthe Court of Protection.
A Receiver
A person nominated by the Court of Protectionto act on your behalf. The person will need to beregistered by the Court of Protection as theReceiver. Any funds belonging to you will beheld on your behalf by the Public GuardianshipOffice.
Notes
Page 24 of 25
Section 4
Where you normally live
We need to know what type of housing you livein as this affects how we assess how much youmay have to pay.
Section 6
About the money you receive
Social Security Benefits
What if I am unsure about the benefits
I receive?
Just write what you know on the form, and wewill check with the Department for Work andPensions or local Council Housing BenefitSection on your behalf. Please make sure yousign the declaration in Section 11 so we can do this.
What happens if I have applied for benefit
and have not received a decision yet?
Please indicate this on the form. Don’t delay insending the form if you are waiting for a decision.
Earnings or pensions
Earned income is not taken into account whenwe work out what you have to pay for someservices, such as homecare, day services andSupporting People Services.
If you are in a care home, you can choose togive half of your occupational or personalpension to your husband or wife. If you do this itwill be ignored when we are working out yourcharge. Please speak to your social worker ifyou would like more information about this.
Section 7
Savings, capital and investments
What if I don’t know what my shares are
worth?
We will work out for you what shares andnational savings certificates are currently worth.Any other accounts and savings bonds will berecorded at the value you declare on the form.
What if some accounts are in joint names?
Please state whether the accounts/savings arein "J" Joint or "P" Personal names.
Compensation payments
Compensation payments include:■■ A compensation payment for personal injury■■ Vaccine damage payments■■ Payments for former prisoners of the
Japanese during the Second World War■■ Payment from the Government trust for
people with variant CJD.■■ Payment from the Government fund for
people infected with Hepatitis C as a result ofNHS treatment.
Some payments are ignored in the financialassessment.
Please tell us if you have received acompensation payment, and what is was paid for.We may need to contact you for further details.If you are expecting a compensation payment,please let us know when the payment is made,how much it is for and where it is lodged i.e.with the Court of Protection.
Notes
Page 25 of 25
Section 8
Expenses to maintain your home
We need to know details of:■■ Your rent and the council tax you pay after
any discounts or benefits■■ Any rent free weeks■■ Any support services you receive and how
much you pay towards them.
Section 9
Disability related expenses
We need to know details of:■■ Your expenses which are directly as a result
of your impairment or disability while youcontinue to live at home.
Section 10
Residential and nursing careif you own property
If your stay is permanent (or becomespermanent) and you have below the maximumsavings set by the Government annually, you willbe given any necessary assistance with fundinguntil your property is sold. You will still berequired to pay a contribution towards your carecosts out of your weekly income.
Once the property is sold, you will have toreimburse any care costs that HertfordshireCounty Council Adult Care Services has paid tothe residential or nursing home on your behalf.However, the value of your property is ignoredfor the first 12 weeks that you are in the carehome.
Please provide as much evidence as possible ofjoint ownership, mortgages and/or property
previously owned in the last two years.Preferably these should be sent with this form.
We will contact you or your representative if anyfurther documents are needed. We will return alloriginal documents without delay.
Under some circumstances property that youown will be disregarded for assessmentpurposes:■■ If your spouse or partner still occupies the
home■■ If a close relative aged 60 or over is
occupying the home■■ If your former partner who is a lone parent is
occupying the home■■ If a child aged under 16 who you are liable to
maintain is occupying the home■■ If a close relative who is incapacitated is
occupying the homeWe may also be able to disregard the propertyin other limited circumstances. Please ask yoursocial worker for details.
Section 11
Benefit entitlement – people aged 60 or older
We want to help you to claim any Social Securitybenefits such as Pension Credit or AttendanceAllowance that you are entitled to and may helpyou pay any charges for your care. We are ableto ask your local Pensions Service (Departmentof Work and Pensions) to assist you with aclaim but we will not pass on your details tothem without your permission. If you would likeus to pass on your details, the service user ortheir legal representative must sign theappropriate declaration.
Please note that the Department of Work andpensions are the government departmentresponsible for administering social securitybenefits. The County Council cannot decideyour entitlement, we can only assist you toclaim.
Hertfordshire County Council
Adult Care Services
County Hall, Pegs Lane, Hertford, SG13 8DF
DPPJ11000
Hertfordshire County Council –
making Hertfordshire a better place to live
by providing:
Care for older people
Support for schools, pupils and parents
Support for carers
Fire and rescue
Fostering and adoption
Support for people with disabilities
Libraries
Admission to schools
Road maintenance and safety
Protection for adults and children at risk
Trading standards and consumer protection
Household waste recycling centres
These are only some of our services.
Find out more at www.hertsdirect.org
or email us at [email protected]
Every Hertfordshire library has free internet access
for the public
Issue 5 - April 06 - ACS 8
Related leaflets or books
■ Your home care service
■ Finding the right care home
■ Direct payments – arranging your own service
■ Will I have to pay?
■ Paying for residential care
■ Moving into a care home – what happens to my own home?