financial system upgrade agency change champion pre go-live session july 13 th, 2006
TRANSCRIPT
2Copyright © 2006 Accenture All Rights Reserved.
Agency Change ChampionPre Go-Live Session July 13th, 2006
HousekeepingPlease put cell phones on vibrate or turn offNo food or drink in training roomsBathrooms down the hallPlease hold questions for Q&A blocksWebsite address for handouts:
– http://www.sao.georgia.gov PeopleSoft Upgrade
– Presentations◘ Change Champion Session (July 13, 2006)
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Introductions
Bart HaberboschFinancial Upgrade Business Project Manager
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Up-Grade ProgressTips & TroubleshootingReportingSecurity & Sign-onYear EndSupport
Agenda
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Started Upgrade efforts on Saturday, July 1st – Thanks for your clean-up efforts!
Technical phase finished early Monday, July 10th
Functional configurations completed Monday, July 10th
Functional validations and reconciliations July 11th – 16th
First production batch run Wednesday, July 12th
Upgrade Progress
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Utilize UPK– http://saofnupk.state.ga.us
Complete Tips & Troubleshooting Guide on SAO website–www.sao.georgia.gov
Tips and Troubleshooting
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Agency Change ChampionPre Go-Live Session July 13th, 2006
All Financials
Tips & Troubleshooting
Type Description Solution
Troubleshooting Unable to access CITRIX to log onto PeopleSoft
PeopleSoft no longer accessed through CITRIX. Only an Internet connection is needed
Troubleshooting Unable to access UPK from “Help” within PeopleSoft Financials 8.8
Click the “ALL” pushbutton located to the left of the screen
Troubleshooting Unable to view PeopleSoft pages or UPK after clicking on link
Ensure Pop-Up Blocker is disabled
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Agency Change ChampionPre Go-Live Session July 13th, 2006
All Financials - continued
Tips & Troubleshooting
Type Description Solution
Tip Multiple windows of PeopleSoft 8.8 Financials in use at the same time
To just close one window, click the “X” in upper right corner. To end your PeopleSoft session, click Log Off and close each window
Tip Ability to see all rows of data Click the “View All” button to see all rows of data
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Asset Management
Tips & Troubleshooting
Type Description Solution
Tip Assign tag numbers after an asset is unitized
Do not put a tag number on an asset in the pre-interface if it will need to be unitized – otherwise all unitized assets will have the same tag number
Tip Running the pre-interface program
Run the pre-interface program at least weekly to ensure efficient running of the program and posting transactions to the correct accounting period
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Accounts Payable
Tips & Troubleshooting
Type Description Solution
Troubleshooting Unable to Void/Close a payment that was in 7.02
To void/close an upgraded payment, do a “void put on hold” and enter an adjustment voucher
Tip All converted and new PO’s must be received before a voucher can be entered for them
Enter a receipt for any PO that needs to be vouchered
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Accounts Payable - continued
Tips & Troubleshooting
Type Description Solution
Troubleshooting Converted template vouchers will not be available to copy
Enter new template vouchers - template vouchers in 8.8 are not budget checked, posted or paid
Tip Zero-dollar vouchers included in normal pay cycles
There are no longer separate pay cycles for zero-dollar vouchers
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Accounts Receivable
Tips & Troubleshooting
Type Description Solution
Tip Pending items will post in AR even if there is a budget checking error
Review the budget status on pending item transactions daily and resolve any budget errors. To avoid monthly reconciling differences between AR and GL, payments should not be posted to items with a budget error.
Tip Expense Accounts may not be used as the Entry Reason (Reason Code) when entering a pending item (receivable)
Receivable should be created via a GL journal. When payment is received, the GL journal should be reversed and a Direct Journal entered in AR to record the deposit and posting of the actual funds
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Accounts Receivable - continued
Tips & Troubleshooting
Type Description Solution
Tip All items entered in 7.02 with distribution codes not ending in 2-digits reflecting the budget year have been updated with the new distribution codes
When entering new pending item transactions in 8.8, the updated distribution code must be used whether creating a new IN or performing DR or CR transactions against an existing item
Tip FY07 distribution codes not submitted based on previously prescribed deadlines will not be available Day One of 8.8
FY07 distribution codes will be loaded by SAO staff as time permits
Tip Customer Statement reports not available at go-live
These reports will be available within 30 days
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Accounts Receivable - continued
Tips & Troubleshooting
Type Description Solution
Tip Customers are no longer in the Accounts Receivable module
A separate Customer link on the menu exists to navigate to pages related to customers
Tip Taxpayer ID required when updating or adding a customer
A valid Taxpayer ID is needed to save the customer information
Tip Delay on direct journal cash line creation
The cash line creation on a direct journal takes between 28 and 33 seconds to create after the ‘lightning bolt’ icon is clicked
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Agency Change ChampionPre Go-Live Session July 13th, 2006
General Ledger
Tips & Troubleshooting
Type Description Solution
Tip A new Journal ID defaults to “NEXT” and assigns the next system generated number
Delete the “NEXT” default and enter your agency assigned Journal ID
Troubleshooting Drilldown capability is not available on converted data
Continue to use queries and reports for details on data entered in PS 7.02
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Commitment Control
Tips & Troubleshooting
Type Description Solution
Troubleshooting Import files do not load Use the 8.8 import files, layouts (located on the SAO Financials Website), and Chartfield values
Tip AOB and Amendment journal entries
AOB journal entries are checked as original and Amendments and Internal Revisions are adjustments
Troubleshooting Zero-dollar budget errors
When loading zero-dollar budgets you must enter a corresponding revenue budget row
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Commitment Control - continued
Tips & Troubleshooting
Type Description Solution
Tip After posting budget journals verify they are posted
Go to “Enter Budget Journals” and search where header status = posted. If your journals did not post contact the SAO Help Desk IMMEDIETLY
Labor DistributionType Description Solution
Tip Amount field displays to 3 decimal places
Will be changed to 2 places in the near future
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Purchasing
Tips & Troubleshooting
Type Description Solution
Tip Canceling vs. closing purchase orders
Purchase Orders can be canceled (using the PO Reconciliation Workbench, or using the Red “X” on the primary PO page) only if there is no receipt or voucher activity against them. If there is activity they can be closed using the PO Reconciliation Workbench.
Tip PO Reconciliation Workbench Performance is slow – may take 2 – 4 minutes
SAO will continue to look into ways to improve system performance
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Purchasing - continued
Tips & Troubleshooting
Type Description Solution
Tip Requisition Amount Approval turned on for all Business Units
Requisitions will remain in a “Pending” status after agency level approvals. State Purchasing will do the “Amount Approval” which updates the status to “Approved”.
Tip Location field at the PO distribution level is required
Go to PO defaults page and enter a valid location on the PO distribution. This field is not actually used by the State so any valid value entered is OK. A location code should default based on buyer selected. Contact security group if no value defaulted.
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Agency Change ChampionPre Go-Live Session July 13th, 2006
The tasks on the following pages should be done as soon as you have access to the system and will aid you in processing transactions and reviewing your data
Start Up Tasks
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Start-Up Tasks
Module Description Solution
All Create new run-control ID’s New run-controls must be set up in the 8.8 environment
Process Type Type Format Distribution
Application Engine Web HTM Desk Top
SQR Report File / Web LP / PDF Document Direct
Crystal Web PDF Report Manager
PS Job None None N/A
Process Scheduler Requests
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Start-Up Tasks
Process Scheduler Requests - continued
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Start-Up Tasks - continued
Module Description Solution
GL, AP, AR
Off line files released for processing
All files must be in the new 8.8 layout
AP Pay cycle must be selected for first batch process
In order for your pay cycle to process you will need to select the bank and account in the Pay cycle Selection Criteria page
AR Run aging report Run this report when the 8.8 system becomes available (for agencies that use this)
KK Run the AOB report Run this report when the 8.8 system becomes available
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Reports Crosswalk by ModuleSee Handout
Go-Live Query ListQueries were evaluated and prioritizedList contains queries available at go-live
– Queries not upgraded due to obsolescence are listedQuery development is still underway and new queries will be migrated to production weeklyWe will be posting and updating this list on our Web Site
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Reports and Queries – What is DifferentEncumbrance Data – where it isBudget Dates / PeriodsBudget ComparisonTrial Balance
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Budget Comparison
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Security and Sign-On
Production URL: https://saofn.state.ga.us/psp/sao/?cmd=login
CITRIX no longer usedUser ID: Same as 7.02Password: 8 digit employee ID followed by $
– Example: 12345678$– You will be prompted to change your password
the first time you log in– Select and answer 3 different security questions– Enter your e-mail address
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Security and Sign-On - continuedA security form will need to be submitted to
SAO Financials System Security Group for:– Anyone that did not have a valid 7.02 user ID– Additional access– New users
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Year End
Type Description Solution
Tip Entering transactions in the correct accounting and budget period when two fiscal years are open
Review the accounting date and the budget date on transactions to ensure they are against the correct period
FY/BY 2006 (7/1/05 – 6/30/06)
FY/BY 2007 (7/1/06 – 6/30/07)
Tip Entering journals to the adjustment period 998 (to be open August 3rd)
On the journal header page, check the “Adjusting Entry” box. Date your journal 6/30/06 - this also ensures the FY06 budget is affected.
Tip Release labor requests in a timely manner
FY06 payrolls: request before June close (8/2/06)
FY07 payrolls: request after June close has been completed
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Sun Mon Tue Wed Thur Fri Sat25 26 27 28 29 30 1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31 1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
FY06 Close Calendar
7.02 12FY06
8.8 12FY06 & 1FY07
12FY06 & 1FY07
Upgrade – HCM Still Up
998 & 1FY07
998 & 1FY07 2FY07
12FY06 & 1FY07
998 & 1FY07
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Help Desk
404-657-3956 or 888-896-7771Help Desk Hours 8:00 – 5:00
Option 1 - Financials Help Desk
1 Financial Accounting (GL, AR, CU, Budgets, AM)[email protected]
2 Financial Distribution (Vendors, AP, PO) [email protected]@sao.ga.gov
Option 2 - HCM for Labor
1 HCM Application Support for [email protected]
Option 3 – ID, Password, Security
Option 4 – Connectivity, Printing
39Copyright © 2006 Accenture All Rights Reserved.
Agency Change ChampionPre Go-Live Session July 13th, 2006
Help Desk
Before you call the Help DeskRefer to the UPK topic relevant to your issue
– http://saofnupk.state.ga.us Refer to the Tips & Troubleshooting Guide
–www.sao.georgia.govHave any supporting information at hand
– Error message– Screen shots– Screen navigation
40Copyright © 2006 Accenture All Rights Reserved.
Agency Change ChampionPre Go-Live Session July 13th, 2006
Help Desk
What the Help Desk will need from youYour contact information
– Name, User ID, Business Unit, Phone, E-mail addressA clear description of the problem
– Module, navigation, what transaction you are performing, error message, affect of problem on job function, run control
The Help Desk may also need– Screen shots of the problem – Other documentation
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Help Desk
What to expect from the Help DeskIncident number assigned to your callA resolution or what our next steps areDue to the expected high call volume
responses may be slower than normal. Please be patient – we will attend to your issue as soon as possible!
42Copyright © 2006 Accenture All Rights Reserved.
Agency Change ChampionPre Go-Live Session July 13th, 2006
Stabilization Check-In Sessions For Agency Change Champions and other interested
partiesAgenda:
• System Availability• Batch Results• Migrations• Urgent Problems Review• FAQ’s• Feedback
Specific problems should continue to be addressed with the Help Desk
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Dates Logistics
Week 1: 7/17, 7/18, 7/19, 7/20, 7/21
Week 2: 7/24, 7/25, 7/26, 7/27, 7/28
Week 3: 7/31, 8/2, 8/4
Week 4: 8/7, 8/9, 8/11
Week 5: 8/14, 8/16
Week 6: 8/21, 8/23
Week 7: 8/30
Week 8: 9/6
11am – 12pm
Meeting in SAO Training Room
Bridge Line:1-866-899-5399Room #: *7293148*
Stabilization Check-In Sessions
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Agency Change ChampionPre Go-Live Session July 13th, 2006
Information Sources E-Mail
–[email protected] Web Site
–www.sao.georgia.govUPK
– http://saofnupk.state.ga.us