financially sustainable schools six steps to re-engineering your school’s financial future
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Financially Sustainable Schools Six Steps to Re-engineering Your School’s Financial Future Corey McIntyre, NAIS Chief Financial Officer. Your Financial Challenges. ?. Independent School Goals. Sustainable, Excellent, and Affordable? NAIS school tuitions increasing faster than cost of living - PowerPoint PPT PresentationTRANSCRIPT
Financially Sustainable Schools Six Steps to Re-engineering Your School’s Financial Future
Corey McIntyre, NAIS Chief Financial Officer
2
Your Financial Challenges
?
3
Independent School Goals
Sustainable, Excellent, and Affordable?
NAIS school tuitions increasing faster than cost of living– Average of CPI +3% 1995 - 2005
Parents demand highest quality
Improve quality = add cost
Add cost = raise tuition
Accessibility threatened
John Maynard Keynes: “Animal Spirits” of uninformed optimism or pessimism
4
Cost Disease Model – W. Baumol1
Activity Productivity stagnant
Productivity enhancing
Industries Theater, Heath care, Legal
Services, Fine Dining, Education
Manufacturing, Technology, rest of
economy
Characteristics Labor intenseHands-on
commitmentPersonal attention
Automated production
Economies of scaleConsistency
Annual productivity improvement averages
Independent schools:
0%
US economy:2%
General inflation 3% 3%Market wage increases
3% 3%
Less: productivity improvement
0% -2%
Price increases required
5% 1%
1 1966 William Baumol, William Bowen. Performing Arts: Economic Dilemma
5
Group Problem-Solving ApproachesLess formal More
formalInputs Speculation
Hear-say
OpinionsAnecdote
FactsData
Processing
ReactionEmotional
response
Casual analysisJudgment
Style preference & assumptions
Systematic analysis
Analytic rigor“Clean slate”
framing
Potential Outcome
s
No new infoTreatment
of symptoms“Rinse and
repeat”
Modified viewsCourse
adjustments
New viewsComplete
overhaulMeasurable
plans
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Data-driven Decision Making
19th century Rx: Leeches
Pierre-Charles-Alexandre Louis (1830)
Mortality Rates for Treatment of pneumonia 77 patients:
– Leeches used early: 44%
– Leeches used late: 25%
7
DATA
& Other Sources
STRATEGY
RIGOROUS ANALYSIS & INFORMED DEBATE
FEEDBACK
8
Truth
“Truth never damages a cause that is just.”
Mahatma Ghandi
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The Six Steps
1. Trend analysis
2. Ratio analysis
3. Ten financial planning assumptions
4. Data markers of school success
5. Re-engineering strategies
6. Projecting alternative & preferred financial futures
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Step 1: Trend Analysis
Where have you come from, where are you going?
Key questions:– 5 and 10 year trends– Projection of trends into future– Defining benchmark group– External trends
Tasks:– Run your numbers– Compare to others– Collect environmental data
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0%
5%
10%
15%
20%
25%
% Chg 2000-2005 20%7%18%18%
% Chg 1995-2000 17%4%10%22%
Median tuition day
Median teacher salaries
Total headcount
Average financial aid
grant
Core Sample Trends
* Dollars adjusted for inflation.
12
0
50
100
150
200
250
300
350
2002 2003 2004 2005 2006
StatsOnline Survey Year
Cou
nt
AppsAcceptedEnrolledLog. (Apps)Log. (Enrolled)
National Admissions Trends
13
Shifting Aid Applicant Pool
10
.81
0.3
10
.21
0.1
21
.7
20
.2
18
.71
8.4
22
.5
21
.32
0.3
19
.8
17
.91
7.6
17
.2
17
.1
11
.81
2.4
12
.51
2.6 1
5.4 18
.1
21 2
2.2
0
5
10
15
20
25
30
35
0-20K 20-40K 40-60K 60-80K 80-100K 100K+
00-0101-0202-0303-04
Income RangeIncome Range
% o
f F
ilers
% o
f F
ilers
Source: School and Student Service for Financial Aid (SSS) processing system data
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Sample Trend Analysis
NAIS Trends understood
What about your school
Extending StatsOnline with Excel
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Long Term Trends
Annual giving average up 24% 2002 to 2005Average gift and participation rates:– Current parents $1,00063%– Trustees 5,150 93%– Alumni 358 16% – Grandparents 705 0.3%
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Sample NAIS School
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Step 2: Ratio Analysis
Snapshot of ratios vs. benchmarks
Key questions– Establishing benchmark measures– Understanding differences– Strengths/weaknesses
Tasks– Run reports - Online Financing Schools
Calculator– Pursue resulting lines of inquiry
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20
21
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Honor success with caution
“Even if you're on the right track, you'll get run over if you just sit there.”
Will Rodgers1879-1935
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Data-informed questions
Tuition and financial aid lower than peers– Charging too little? – Charge more and increase the number of
students receiving aid and the aid amounts?
Annual giving per and special events income lower than peers– Opportunity?
“Other income" better than peers– Why? Can this continue?
Salaries and benefits expenses competitive even with smaller budget– How. Can this continue?
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Data-informed questions
Higher student per faculty ratio than your benchmark schools.– Sustainable? How do you know?
Efficient student to teacher ratios and lower average salaries.– Why? Younger faculty? Clever scheduling?
Faculty morale and recruiting time-bomb?
Lower student to administrator ratios– Why? Advantage or inefficiency?
Annual giving participation for parents and trustees favorable, but average gifts are lower. Why? Improving?
Alumni participation rate is extremely low. Opportunity?
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Data-informed questions
Admissions funnel less competitive; student attrition is slightly higher.– External and internal surveying and
marketing needs?
Non-compensation expense per student (i.e., program and instruction-related budgets) is nearly 25 percent lower. Concern or strength?
Endowment per student is significantly lower. Improvable?
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Step 3: Ten Financial Planning Options
Objective assessment of your position on ten key continua
Key questions:– Where do you fit in the market?– Where to want to be?– What fits your mission and inherent
strengths and opportunities?
Tasks:– Study, interpret and debate all of the
above
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Ten Planning Assumptions
1. Market position and pricing
2. Affordability
3. Tuition dependency
4. Staff salaries
5. Program and staff
6. Class size
7. Facilities, equipment & technology
8. Debt
9. Giving
10.Alternative revenue streams
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Market Position and Pricing
• Factors to understand:• Demand, demographics, family incomes• Attrition, signs of pushback on price• Mission imperative relative to tuitions
• Pricing strategy options:• Higher: 5% and above• Moderate: 3 to 5% • Low: Less and 3%
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Affordability
Tuition “Full pay”Income*
% of Families in
US at income Level
% of Income for tuition
Lower $13,635 $99,390
17 – 18%
13.7
Middle $15,675 $106,112 14.8
Upper $17,450 $111,963 15.6
*Minimum income to pay tuition at amount listed. Assumptions: Using SSS Methodology for a family of four, two parents, two children, parents age 45, both work, no assets - parent or student, DC state/other taxes, no COLA
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Selected Planning Assumptions
Faculty salaries– Market trend, future expectations– Competition from public schools– Climate advantage– Attrition, age of faculty– Hiring practices
Class size– Scheduling options– Faculty load– False perceptions and sacred cows
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Selected Planning Assumptions
Facilities, equipment, technology– Age, deferred maintenance– Maintenance cost– Technology integration
Giving– Capacity– Friend raising, seed planting– Expectations and objections
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Step 4: Ten Data Markers of Success
Define numerical markers to measure progress toward goals.
Key questions:– Measures of educational success– Alignment of budget to those measures– Proxies from successful schools
Tasks:– Determine where you stand relative to
markers– Define your basic assumptions
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NAIS Data Marker Guidance
Use to provide context
Indicators that inform, not goals themselves
Understand inter-relationships
Learn to reconcile adjust accordingly– Mission– Location– Endowment– Market position
Avoid ratio envy
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Ten Data Markers of Success
1. Market demand– Greater than 2.5 applications per opening
2. Annual attrition– < 7% day students; < 10% boarding
3. Giving – Parents: > 65% participation, $1,000
average gift– Alumni: > 20% participation, $300 average
gift– Trustees: > 95% participation, $5,000
average gift
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Ten Data Markers of Success
4. Competitive faculty salaries
5. Affordable tuition, moderate increases
6. Financial aid
20% to 25% students receiving aid
Average award 50% of tuition
7. Students ratios
> 10:1 to faculty > 6:1 total staff
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Ten Data Markers of Success
8. Professional development and technology
> 1% of budget for professional development
> 2% for technology
9. Value of endowment
> $25,000 per day student
> $250,000 per boarding student
10.Student outcomes
> 95% matriculate to college
> 95% graduate from college, less than 6 years
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Step 5: Re-engineering Strategies
Develop plans to pursue the objectives you have set
Key questions– Priorities, biggest vulnerabilities– Communication strategies
Tasks– Team or task force formation– Entrepreneurial opportunities
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Possible Strategies
Grow enrollment (without growing staff)
Capitalize upon intellectual property
Full utilization of physical assets
Enhanced fundraising to build endowment
Increase “productivity”
Moderate the arms race for new facilities
Sunset programs. Undertake periodic “sacred cow” hunts.
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Revenue Enhancement Grow enrollment (without growing staff) Capitalize upon intellectual property
Calvert School (MD): curriculum for home-schoolers (net $1.5m/yr). Now one version of website in Russian.
Elmwood Franklin (NY): Achieve! Storefront Tutorials (projected $100K/yr.)
St. Richard's School (Indianapolis): auxiliary education center for tutoring, technology, adult education, testing preparation (SAT), GED
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Revenue Enhancement Capitalize upon intellectual property (con’t)
The Norman Howard School (NY) -- EnCompass: Resources for Learning, struggling learner assessment, coaching, tutoring, college LD assessment & guidance; training/consultation for schools; community workshops and seminars.
San Francisco School (CA): Kids Battle the Grown-Ups trivia game co-authored by 6th graders. Net $70K royalties so far. 2nd game, Kids Rule, now carried by Wal-Mart and Toys “R” Us.
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Full utilization of physical assets:
Lake Forest Academy (IL): Outsourcing to Sodexho weddings ($500K/yr); sale of adjoining property to high-end developer for endowment
Shattuck-St. Mary’s (MN): Building a golf course on adjacent property and selling lots (Net $2M in first year). Also rentals of ropes course for corporate outings.
Many schools: adult ed in evening; sports clubs during class time & weekends (See the “Money” issue of Independent School-Fall 2003.)
Georgetown Prep (MD): Luxury apartments on 3 acres of leased property (Income = $1.3M year on 99-yr lease.)
Hilton Head Prep (SC): Women's wellness Retreat (Summer Session for Moms and their teenage daughters); also: homeschoolers can take one course at the school for 1/5th tuition.
Revenue Enhancement
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2006 Non-Tuition Revenue Survey
Key Findings
– Most common: summer programs (78%), auctions (72%), and extended day programs (63%)
– Least common: adult learning (5%), intellectual property (1%) and franchising (0.6%)
– 36% cited auctions as most significant source of income
– Only 2% exhibited net loss from operating the program(s)
– 75% cited “operations” as the program financed by the revenue; 2nd most frequent was “financial aid” (23%)
Full report www.nais.org. More research to follow.
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Enhanced fundraising to build endowment
Serious deferred giving programs: e.g., most boarding schools.
Grow endowment via a combination of allocating to endowment 1/3rd of all capital campaign, annual giving, and special event proceeds to endowment and/or a commitment of 1-3% of annual budget contribution to endowment.
Revenue Enhancement
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Step 6: Projecting Preferred Scenarios
Project financial alternatives; quantify impact of various strategies.
Key questions:– Impact of plans to bottom line– Likely, possible, and preferred financial futures– Decisions required to reach preferred financial
future
Tasks:– Run numbers using NAIS Financing Schools
Calculator
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Step 6: Projecting Preferred Scenarios
Different assumptions for different projection runs:
First: Change nothing. Last five years' budgetary trends for the next five years.
Second: Reflecting all your goals from step 4 (Data markers of success)
Third: Balancing and making choices
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Sample NAIS School, Anywhere, USA
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Sample NAIS School, Anywhere, USA
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50
51
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First sample projection basedon preliminary assumptions.
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Sample NAIS School, Anywhere, USA
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Deficits in Year 3?Typical Response:Hit the “back button” to increase tuition more.
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Results: Higher tuitionincome stream…
Sample NAIS School, Anywhere, USA
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…and good surpluses forfive years. But falling backinto the same pattern of high tuition increases. The challenge:create surpluses by changingother variables.
The EndThe End
Appendix: Related SlidesAppendix: Related Slides
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Moody’s Update 2005
• “Moody’s continues to believe that the majority of independent schools in our portfolio retain pricing flexibility and will continue to grow total net tuition revenue and net tuition revenue per student. However, this pricing flexibility is finite, and already you have heard some cases where pricing is becoming more sensitive as parents consider lower cost day schools and church-related institutions as an alternate to the more expensive boarding schools. Tuition flexibility is greatest at highly rated schools which typically hold premier academic reputations nationally and increasingly internationally.”
• NAIS: Price is related to demand which is driven by PAVS factors:• Prestige (i.e., perceived “rank” and “status” of school)• Affordability (i.e., perceived affordability)• Value (i.e., perceived outcomes)• Sacrifice (i.e., willingness to use discretionary dollars on education
Often schools price themselves by their desired market position rather than the real market position—and therefore “discount” more heavily.
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Financial Equilibrium
Revenues equal or exceed expenses.
Year after year, the rate of growth in revenues equals or exceeds the rate of growth in expenses.
The value of financial capital is preserved or augmented over time.
The value and functional efficiency of physical capital (i.e., plant, equipment, and technology) is preserved or augmented over time.
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Financial Equilibrium The effectiveness of human capital is
preserved or augmented over time.
The ability to maintain or improve delivery of the school's stated mission is preserved.
Resource allocation is aligned with mission imperatives
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Shifting Aid Applicant Pool
10
.81
0.3
10
.21
0.1
21
.7
20
.2
18
.71
8.4
22
.52
1.3
20
.31
9.8
17
.91
7.6
17
.2
17
.1
11
.81
2.4
12
.51
2.6 1
5.4 18
.1
21 22
.2
0
5
10
15
20
25
30
35
0-20K 20-40K 40-60K 60-80K 80-100K 100K +
00-0101-0202-0303-04
Income RangeIncome Range
% o
f F
ilers
% o
f F
ilers
Source: School and Student Service for Financial Aid (SSS) processing system data
65
Middle Income Perspectives:Income Distribution of US Family Quintiles
Source: U.S. Census Bureau web page,
http://www.census.gov/hhes/www/income/histinc/f01ar.html
2003
Lowest 5th up to $24,117
Second 5th $24,118 - $42,057
Third 5th $42,058 - $65,000
Fourth 5th $65,001- $98,200
Highest 5th $98,201+
Top 5% $170,082+
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Affordability Index
Tuition
“Full Pay”Income*
% of Families in US at That Income Level
% of Income for Tuition
Lower $13,635 $99,390
17 – 18%
13.7
Middle $15,675 $106,112 14.8
Upper $17,450 $111,963 15.6
*Minimum income to pay tuition at amount listed. Assumptions: Using SSS Methodology for a Family of four, two parents, two children, parents age 45, both work, no assets - parent or
student, DC state/other taxes, no COLA
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Income Demographics from 1997-2020
0
20000
40000
60000
80000
100000
120000
1997 2000 2005 2010 2015 2020
over 150
125 to 150
100 to 125
75 to 100
60 to 75
50 to 60
40 to 50
30 to 40
20 to 30
10 to 20
0-10
The rich getting richer, the poor poorer… and the middle class losing ground
Impact on Independent Schools? Is this good news or bad news for us?Bad News: trend is for fewer kids at higher income levels—so plan for lower prices…or rightsizing for lower enrollments.
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The Middle Class: Dual Income Family @$75,000 (Source: Harvard Magazine, Feb, 2006 “The Middle Class on the Precipice”)
If independent school tuition is still “the price of a Ford,” why is everyone feeling so pinched now rather than 30 years ago?
The Disappearing Middle Class
The Ford Analogy - a “crime of logic”: one payment every 3-5 years vs. 13 consecutive annual payments for each of two kids.
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Should Tuition = “Cost of a Ford”?
Day Tuitions vs. Cost of a Domestic Car1981-2005 (adjusted for inflation)
$0
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
1981 1984 1987 1990 1993 1996 1999 2002
Day Tuitions Domestic Car
The problem: Pay for the Ford one time over five years; pay for tuition for 2 kids, for 13 consecutive years.
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Costs of Losing the Middle Class? Resource: “Accreditation & Class Issues” ~Ruby K. Payne
Loss of the value set that the middle class brings to the mix: drivers of work ethic, achievement orientation, and sacrifice for material security.
Absence of balancing tonic for ills of affluence: over-involvement of the parents; intense academic and social competition; misguided parental intervention in student consequences.
Potential barrier to attracting young, idealistic “Teach for America” talent who seek diversity.
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The Data on Class SizePreschool K-5 6-8 9-12 All Student:
Fac Ratio
All NAIS Schools
15.5 17.5 16.0 14.2 16.3 8.6
Catholic NAIS Schools
17.0 17.0 18.0 16.0 17.7 9 .3
Public Schools – Now
21.1 23.6 15.6
Parochial Schools
23.6 23.2 17.2
Public Schools -1950s
30.0 22.0
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Shattuck-St. Mary’s – Supplemental Sources of Income (SSI) Analysis
SSITraditional Revenue Impact?
Facility Development
Ropes Course YES NOT YET YES
Weddings/Banquets YES NO NO
Golf Course Development YES NOT YET YES
Summer Theater/Dance Workshops YES YES YES
Sports Complex Facility YES YES YES
English Language Institute YES YES NO
Learning Differences Symposium YES YES NO
Sports Camps YES YES NO
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Shattuck-St. Mary’s – SSI Details
Was Facility built (B) or Enhanced (E)?
Financed (F) or Donated (D)
ProgramImpact?
Ropes Course B D Leadership Development
Weddings/Banquets E D -
Golf Course Development E & B F&D Golf
Summer Theater/Dance Wisps
E D Recruitment
Sports Complex Facility E & B F&D Athletics
English Language Institute - - Recruitment
Learning Differences Institute
- - Faculty Training
Sports Camps - - Recruitment
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SSI’s: Inspiring Donors to Fund Facilities
Design the program and SSI that a new facility will provide the school. (Soccer development program; lease revenue; Dane Family Field House)
Prepare presentations for donors that show both the program for the students and the SSI.
Fund the program and facility through donations and SSI revenue. (Dane Family Field House: $1.2 mm in donations, $1.6 mm in financing)
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Shattuck-St. Mary’s – Looking Ahead
Under Consideration Existing Asset
Fiber Optic Substation Location, Available Space
Wind Turbines Location, Electrical Usage
International Summer Travel Faculty, H of S relations. Alumni
Hotel Stay Rebates School visitation
Summer Film Festival for students Alumni body
Independent School Credit Card Program Staff credentials
Non Profit Accounting Services CFO experience
Faculty Placement Service Administration’s experience
Incubator for Start Up Businesses Parent body, State interests, HS program, campus, alumni body
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The Demographics of Charitable Giving Source: NewTithing Group, from IRS 2003 Tax
Returns Adjusted Gross Income (AGI) Avg Total Giving
Under $50,000 $ 277
$50,000 - $74,999 $ 1,336
$75,000 - $99,999 $ 2,153
$100,000 - $199,999 $ 3,471
$200,000 - $499,999 $ 8,236
$500,000 - $999,999 $ 20,790
$1,000,000 - $1,499,999 $ 39,817
$1,500,000 - $1,999,999 $ 58,376
$2,000,000 - $4,999,999 $ 100,345
$5,000,000 - $9,999,999 $ 288,540
$10,000,000 or more $ 1,744,229
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TitleTesting HypothesesSource: The McKinsey Quarterly: 4/20/2006
Which pair would you choose given an opportunity to flip over just two cards to test the assertion, "If a card has a vowel on one side, then there must be an odd number on the other side"?
Confirmation Bias: Most incorrectly choose U & 7; 7 offers no new info with a vowel on the back: answer is U & 8. Related to “possession bias”: people 2 to 3 times more likely to prefer what they have to what they may get: coffee mug vs. chocolate experiment: charge $7 to switch, would offer $3.50 to buy.
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Data-driven Decision Making
19th century Rx: Leeches
Pierre-Charles-Alexandre Louis (1830)
Mortality Rates for Treatment of Tuberculosis :
– Leeches: 44% – No leeches: 25%
79
Grounding Principles of “Six Steps”
Data-driven rather than subjective
Ongoing rather than start-and-finish
Interactive among school constituencies, board, and staff
Flexible in process, structure, and language
Separates what an organization does (strategy) from how it is structured (design)…
…so that re-design is possible to achieve financial sustainability
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Markers of Success: 5 – 7*Albuquerque Academy Iolani School Sidwell Friends School
Belmont Hill School John Burroughs School Springside School
Breck School Lakeside School St. Albans School
Brunswick School Lick-Wilmerding High School St. Paul's School
Buckingham Browne & Nichols School Marin Academy St. Sebastian's School
Chadwick SchoolMary Institute & St. Louis Country
Day Tenacre Country Day School
Christ Church Episcopal School Memphis University School The Brearley School
Cistercian Preparatory School Milton Academy The Buckley School
Convent of the Sacred Heart New Canaan Country School The Columbus Academy
Dana Hall School Newton Country Day Sacred Heart The Dalton School
Episcopal High School Noble and Greenough School The Head-Royce School
Flintridge Preparatory School Pace Academy The John Thomas Dye School
French-American International School Phillips Academy The McCallie School
Gilman School Phillips Exeter Academy The Pingry School
Girls Preparatory School Polytechnic School The Potomac School
Greenwich Academy Princeton Day School The Roxbury Latin School
Harbor Day School Punahou School The Taft School
Hathaway Brown School Saint Mark's School of Texas The Westminster Schools
Hawken School San Francisco Day School The Winsor School
Horace Mann School Sidwell Friends SchoolUniversity School of
Nashville
*0 schools with 8-10 markers; 60 schools with 5-7 markers; 968 schools with 1 – 4 markers (98%)
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Truth
“Truth never damages a cause that is just.”
Mahatma Ghandi