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Financing PNG’s Free Primary Health Care Policy: Survey finding on user fees, funding and performance Andrew Mako – NRI Project Manager Colin Wiltshire – ANU Project Manager

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Page 1: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Financing PNG’s Free Primary Health Care Policy:

Survey finding on user fees, funding and performance

Andrew Mako – NRI Project Manager

Colin Wiltshire – ANU Project Manager

Page 2: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Introduction • Survey teams visited 142 health facilities across 8 provinces

• Tracking two major expenditure reforms, including health function grant.

• Findings are relevant to informing the implementation of PNG’s free primary health care policy

2

Page 3: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

PNG’s free primary health care policy

• Key policy for the PNG Government set out in the Alotau Accord

• Launched on 24 February, 2014

• Survey gathered data on all revenue raised at the health facility

3

Page 4: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

4

35% 40%

44%

68%

0%

10%

20%

30%

40%

50%

60%

70%

80%

General consultation Domestic violence Tribal fights Births

Consultations offered free of charge and costs

1.62

23.5 25.68

15.71

K 0.00

K 5.00

K 10.00

K 15.00

K 20.00

K 25.00

K 30.00

General consultation Domestic violence Tribal fights Births

Page 5: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

58% 55%

48%

33%

26%

17% 13%

8%

32%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ENGA EHP ENB MOROBE GULF SANDAUN NCD WNB

Availability of baby books and percentage of facilities that charge

Availability

Charge

Average

• Baby book cost is K2.40, while paracetamol and amoxicillin is K1.30.

Page 6: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Huge variations in monthly user fees raised

6

1020

59

488

719

167

0

200

400

600

800

1000

1200

1400

1600

1800

ENB ENGA WNB MOROBE EHP NCD SANDAUN GULF

All

HC+

Aid Post

Avg All

Avg HC+

Avg AP

Page 7: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Health facilities use these user fees to pay for some important services…

13% 14%

20%

13%

6%

1% 0%

13% 12%

18%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Own Budget User Fees RequestDistrict

RequestProvince

RequestChurch

Privatecontractor

Own Salary ReferralHealthFacility

Do notprovide

Other

Health Centres meet expenses for conducting health outreach patrols through...

Page 8: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

26%

17%

5% 2% 4%

1% 2% 8%

23% 18%

0%5%

10%15%20%25%30%35%40%45%50%

Own Budget User Fees RequestDistrict

RequestProvince

RequestChurch

Privatecontractor

Own Salary ReferralHealthFacility

Do notprovide

Other

Health facilities normally meet expenses for transferring patients to referral health centre / hospital through...

13%

21%

4% 0%

4% 1%

6% 4%

39%

12%

0%5%

10%15%20%25%30%35%40%45%50%

Own Budget User Fees RequestDistrict

RequestProvince

RequestChurch

Privatecontractor

Own Salary ReferralHealthFacility

Do notprovide

Other

Health facilities normally meet expenses for having fuel for transport and generator

Page 9: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

15%

23%

1% 2%

7%

0% 2% 3%

38%

8%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Own Budget User Fees RequestDistrict

RequestProvince

RequestChurch

Privatecontractor

Own Salary ReferralHealthFacility

Do notprovide

Other

Health facilities normally meet expenses for paying casual staff, such as cleaners and volunteers

6% 11%

14%

4% 8%

0% 3%

8%

33%

16%

0%

10%

20%

30%

40%

50%

Own Budget User Fees RequestDistrict

RequestProvince

RequestChurch

Privatecontractor

Own Salary ReferralHealthFacility

Do notprovide

Other

Health facilities normally meet expenses for basic maintenance of health facility and staff housing

Page 10: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

12%

23%

8% 7% 8%

1%

8%

16%

8%

16%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Own Budget User Fees RequestDistrict

RequestProvince

RequestChurch

Privatecontractor

Own Salary ReferralHealthFacility

Do notprovide

Other

Health facilities normally meet expenses for picking up and delivering drugs or other health supplies

• User fees seem to be particularly important for health facilities to pick up and deliver drugs…

Page 11: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• There is some disagreement between the OIC and the community

about refusing treatment for those who cannot afford to pay.

39%

33%

18%

0%

11%

35%

26%

10%

18%

10%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

fee is exempted allowed to pay according toability

allowed to pay in kind unable to recievetreatment

something else happens

What happens when a patient cannot afford the user fee? OIC & community perspectives

OIC

User

Page 12: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Patients refused treatment at health facilities differs based on

practices in each province

46%

27%

20%

14% 14% 14%

10%

6%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

EHP SANDAUN ENB WNB GULF NCD MOROBE ENGA

Patients are unable to receive treatment for failing to pay user fees: Community perspective

Page 13: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

55%

67%

79%

75%

50%

69%

91%

79%

69%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ENB WNB MOROBE SANDAUN EHP ENGA GULF NCD

Community perceptions of user fees at the health facility

TOO LOW

ABOUT RIGHT

TOO HIGH

AVERAGE

Page 14: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

14

Page 15: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Funding received through budgets

15

34%

25%

19%

12%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Budget prepared Budget submitted Budget approved Funding received

• 41% of health centres submitted a budgets

• 25% of aid post submitted budgets

Page 16: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Average value of budgets submitted & received

16

63,771

45,467

107,500

31,645

9,567

77,254

K 0

K 20,000

K 40,000

K 60,000

K 80,000

K 100,000

K 120,000

All State Church

Budget Submitted

Budget Received

Page 17: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Funding received through direct payments

17

• Nine health facilities surveyed received direct funding

• Average funding received just over K71,000

• Seven were church-run and the two state-run but none were government grants except DSIP

Page 18: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Medical equipment was the most common purchased goods

• Estimated value of items: Church - K78,600 ; State K20,200

18

36%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

EHP Sandaun ENB WNB Enga Morobe Gulf NCD

Funding provider purchased supplies or materials

All %

Avg

Page 19: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

19

46% 49%

46%

29% 25%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Received programsupport

Requested support Very satisfied A little satisfied Not satisfied

Administered support for programs and activities

Page 20: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

20

84%

52%

44%

36%

79%

55%

32%

18%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Outreach patrols Picking up drugs Patient transfer Maintenance clinic/housing

Administered support helps facility to carry out...

Church

State

Page 21: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Discussion: Implications for PNG’s

Free Primary Health Care Policy

Page 22: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• The implications of the policy will be

different across provinces because of

large provincial variations

• Highlight several important challenges

regarding the allocation and distribution of

subsidy payments to health facilities to

identify implementation issues

Page 23: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Focus

(i) Discuss whether total allocations of subsidies made through the free primary health care policy will be sufficient to cover user fees raised across the country

(ii) Discuss the costs associated with distributing subsidy payments to health facilities

(iii) Make comparison between the Tuition-Fee Free Education policy, and the Free Health Care policy to highlight lessons the health sector could learn

Page 24: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

(i) Will the free primary health care policy offset fees raised from

patients?

• Before PEPE no data across a large sample, on user fees charged by

health facilities

• Total estimated user fees raised in 2012 was almost K12 million, more

than (K11 million) allocated by government for free primary health

care policy component

Estimates of user fees (Kina) raised across health facilities Facility type Avg user fees

raised

(per month/

facility) (Kina)

Number of health

facilities (WHO -

2010)

Total user fees

per month

(Kina)

User fees raised

in a year

(Kina)

Health Centre 567.71 201 114,109.71 1,369,308

Sub Health

Centre 854.26 428 365,623.28 4,387,479.36

Aid Post 169.47 2,672 452,823.84 5,433,886.08

Rural Hospital 1,033.33 14 14,466.62 173,599.44

Urban Clinic 538.47 69 37,154.43 445,853.16

TOTAL 3,163.24 3384 984,177.88 11,810,000

Page 25: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Gov’t funding for free health care policy

is insufficient, including for aid posts

• Aid posts raise fewer fees than other health facilities, but their large numbers mean that in total, most user fees are raised aid post level

• Aid posts are important in the rural health system

Page 26: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Both State & Church-run facilities raise fees than receive

funding through budgets; and higher for church-run than

state-run facilities

• User fees are a more reliable and readily available

source of funding than funds received through budgets

User Fees and Funding Received (Kina) in 2012: Church/state, aid

posts/all other health facilities comparison

Facility type Health facilities

received funding

%

% Health facilities

collect user fees Average funding

received in 2012 Average user fees

collected in 2012

Church – HC+ 25 83 40946 6685

State – HC+ 21 78 5772 8338

Church - aid

posts 13 88 1325 1165

State - aid

posts 5 74 486 1452

Page 27: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Cannot allocate Free Primary Health Care policy

funds equally across provinces, and facilities,

because some provinces already provide free

services while revenue raised from fees at

health facilities is widely variable across the

country

• To emphasis this point using survey data,

comparisons can be made between provinces

that regularly charge fees and those who do not

Page 28: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Table shows user fees raised in ENB & WNB are greater

than Gulf and Sandaun Provinces. This indicates ENB &

WNB would need to receive more subsidy payments to

cover fees raised, while Gulf Province will not need to

receive much.

User fees raised (Kina) across four provinces in 2012 (11 months) –

absolute numbers

Facility type Average User fees raised in 2012

ENB WNB Gulf Sandaun

Church – HC+ 11275 8250 798 3256

State – HC+ 19938 9900 0 (None charged) 1375

Church - aid

posts 1128 2200 933 - (No

observations)

State - aid posts 1254 1826 330 312

Page 29: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

How to allocate funds

(i) Allocate evenly subsidy payments but this approach is

flawed

(ii) User fees raised prior to policy taking into account of

survey data similar to PEPE could be considered, but

would disadvantage provinces with the policy before 2014,

e.g. Gulf and Sandaun Provinces

(iii) Needs basis using cost of service and internal revenue

estimate, give more to poorer provinces, but it’d not be

based on current fees charged and provinces like East and

West New Britain would receive less funding

Page 30: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

(ii) How will subsidy payments for the

policy be distributed?

• Bank or provincial/district health office where

health workers can collect subsidy payments

from, or provincial/district health administrators

can deliver them to a network of health facilities

at a time.

• But for both cases, the costs of access will be

high

Page 31: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

High cost of accessibility for aid posts • Significant differences across health facility type, but

higher travel times and costs for aid posts when

compared with health centres.

Travel distance, mode of transport and time to the nearest bank

Facility

type Distance to nearest bank (% of

health facilities) Mode of Transport (% of health

facilities) Average

travel time

(hours) Within 20

km 20-100

km Over 100

km Walk Vehicle Boat Plane

Health

Centre 38 18 44 15 59 32 9 4

Sub

Health

Centre 33 30 37 4 70 33 4 4

Aid

Post 30 12 56 9 54 44 9 7

Rural

Hospital 14 0 86 0 71 29 14 5

Urban

Clinic 81 13 6 0 100 0 0 1

Page 32: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Options for getting subsidy funds to health workers

(1) Use bank accounts, although more than 60 % of health

facilities do not have accounts, and cost to nearest bank is

high – K366.

Table 19: Distance travel time and cost to reach bank by province Distance to nearest bank (% of health

facilities) Traveling

time (hours) Cost of return

travel (Kina)

Within 20 20-100 Over 100 (inclu.transport,

food & accom.)

By Province

East New Britain 48 38 14 6 254

West New Britain 29 29 43 8 727

Morobe 30 10 60 16 496

Sandaun 11 0 89 14 848

Eastern Highlands 82 9 9 2 62

Enga 58 32 11 2 20

Gulf 0 0 96 18 456

National Capital District 75 13 13 2 2

ALL Average 38 16 45 10 366

Page 33: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

(2) Distribute funds to health facilities on informal

arrangements, but it’d be less reliable, as financial

services are not readily accessible in every

province

• one round of distributing subsidy payments per

year would not effectively supplement how user

fees are collected and spent, as health facilities

collect small user fees and often

(3) Provincial and District supervisors distribute

funds directly to facilities, but visits must be regular

Page 34: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

(iii) Why free health policy will not work

like free education & lessons

• Significant differences and lessons need to be

considered

• K11 million for free primary health care policy vs K376 million allocated to Elementary and Primary schools component (or K20mil. vs K600mil.)

• Further funding required but an appropriate mechanism needed first

• Schools seem to absorb large funding given existing governance mechanism, but health facilities may not due to governance void

Page 35: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

Conclusion

• User fees are widely available, easily accessible

and reliable source of funding for health facilities

and are important for delivering front-line

services

• Widespread variation in funds provided to health

facilities - offsetting user fees based on any

formula designed at national level unlikely to

accurately subsidise health facilities

Page 36: Financing PNG’s Free Primary Health Care Policydevpolicy.org/presentations/2014-presentations/PNG...State - aid posts 1254 1826 330 312. How to allocate funds (i) Allocate evenly

• Good policy intentions, but implementation risks weakening rather than strengthening the health system if subsidy payments do not reach health facilities

• Free primary health care policy subsidy (K11million) is lower than total average user fees collected (K12million).

• Tuition fee-free policy offers good lessons for free health care policy, but moving slowly and learning by trialling approaches to implementation might work.

• But this could conflict with political pressure, and could lead to either non-compliance or poorer quality health services delivered.