finding value for the library

Prof. Rhea Rowena U. Apolinario, UP SLIS

FINDING FOR THE LIBRARY

PAARL National Summer Conference 2016Library Analytics: Data-Driven Library Management

20-22 April 2016, Manila

https://www.google.com/search?q=value&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjGpZumnpjMAhXG5aYKHd6XCuIQ_AUIBygB&biw=1252&bih=576#imgrc=K4UtKZv3o-s_sM%3A

https://www.google.com/search?q=value&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjGpZumnpjMAhXG5aYKHd6XCuIQ_AUIBygB&biw=1252&bih=576

https://www.google.com/search?q=value&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjGpZumnpjMAhXG5aYKHd6XCuIQ_AUIBygB&biw=1252&bih=576

JUST TO START OUR CONVERSATION...

Me: Anak, do you think libraries are

valuable/important? Daughter: Yes!

Me: Why do you think so?Daughter: Because you can

learn a lot from the library! And every book

in the library is a portal to a new

world!

http://inbetweenmoderation.com/wp-content/uploads/2016/01/value-620-320.jpg

http://inbetweenmoderation.com/wp-content/uploads/2016/01/value-620-320.jpg

COMMON QUESTIONS…

What VALUE do you bring to your institution?

Why are libraries important?

HOW do you demonstrate your VALUE to your institution?

WHAT IS VALUE?

Use or Utility

Financial Value

Production of a Commodity

Library Impact

(The Value of Academic Libraries, 2010)

FOR ACADEMIC LIBRARIES

Financial Value AND Impact Value Financial Value

Librarians must demonstrate that academic librarians manage their financial resources well and help bring money into their institutions.

Impact Value

Librarians can elicit information from users about what the library enables them to do

Value On Investment” or VOI The value of information is its contribution to making improvements in users

Challenge in demonstrating library’s VOI: “people have to be able to see clearly that the information that ‘caused’ benefit came from the service, and not from the client’s own work or ideas”. One simple way to gather answer on this is to “collect from individual [library users] specific examples of beneficial information that they know came to them with the aid of your service.


TWO STUDIES

Value of Academic Libraries: A Comprehensive Research Review

and Report (by ACRL)

The Value of Libraries for Research and Researchers

(by RIN and RLUK)

THE VALUE OF LIBRARIES FOR RESEARCH AND RESEARCHERS

(The value of libraries for research and researchers, 2011)


1. Good libraries help institutions to recruit and retain top researchers.

There is global competition for top researchers, and institutional reputation is key to attracting them. But the library also

contributes to an institution’s reputation. The quality, nature, and extent of the library’s collections, of its staff and the

services they provide, and of its buildings are all important. Successful and high-quality libraries can be a significant factor

in recruiting and retaining top researchers.



2. Libraries help researchers win research grants and contracts.

Success in winning research grants and contracts is critically-important, especially for research-intensive universities. Libraries

could play a greater role if researchers knew that support was available, and if their involvement was more formalised. Libraries have an opportunity to use their skills to help researchers improve

the quality of their funding applications, and to increase the institution’s success in winning research income.



3. Libraries promote and exploit new technologies and new models of scholarly

communications.Libraries are critically important in helping researchers exploit the full

benefits and opportunities of the networked world, including open access and social media. Libraries can do so by establishing

stronger links with researchers and re focusing their services to promote and exploit new technologies and new models of scholarly

communication.



4. Repositories increase the visibility of the institution and raise its research profile.

In most cases, the library runs the repository on behalf of the institution, and senior institutional managers acknowledge the

role the repository plays in increasing the visibility of the institution’s outputs and raising its research profile. Now, the

focus is on increasing the volume of content, by making it routine for researchers to deposit their outputs. Libraries are now playing

an increasing role in educating researchers and building more effective procedures and approaches across the institution.



5. Outward-facing libraries contribute to institution-wide initiatives.

Libraries’ central and impartial position, together with their information and organisation expertise, puts them in a good

position to play a wide institutional role and deliver new value. Outward-facing libraries can help in joining up research

support and administration, leading to better research management and a higher profile for the library across the

institution.



6. Specialist staff work in partnership with academic departments.

Information specialists - both subject specialists and those with a specific focus on the needs of researchers - form a significant group of the library staff in most institutions. The researchers who make

use of them see them as vital. But too often, information specialists and researchers are not well connected. Information specialists

take a more proactive role, working in partnership with academic departments and acting as consultants.



7. Connecting with researchers enhances the value of the library’s services.

The digital revolution has changed the relationship between libraries and researchers, many of whom do not use the physical library.

Libraries are becoming alert to their separation from researchers, and are trying to find ways to reconnect with them, and to fill the gaps in their knowledge and understanding of researchers’ needs. Such an approach can lead to a strong service culture, increasing

researcher satisfaction, as well as winning recognition and respect for the library across the institution.



8. Dedicated spaces provide a better work environment for researchers.

For some researchers, the physical library is valued as a place to work and study. Many researchers, however, find that the library is crowded with undergraduates, and that it provides a difficult environment in which to work. In order to meet researchers’

needs, some libraries have therefore created dedicated areas for them, providing a better environment for those researchers

who depend on the library and its contents



9. Easy access to high-quality content is a key foundation for good research.

The pressure on institutional budgets, continuing increases in subscription costs, and fluctuations in exchange rates, are making it more difficult to sustain the current level of purchasing. ‘Daring

to be different’, and taking a more evidence-based, strategic approach to content procurement, should help libraries to meet

researchers’ needs more effectively as well as helping their dialogue with the senior managers from whom they seek funding.



10. Libraries are a physical manifestation of the values of the academy and of

scholarship. Libraries are one of the most enduring features of the academy, central to the

values and the practice of scholarship. But in a period of austerity, they are increasingly being asked to justify their existence. This intrinsic value may

not be recognised by future generations of researchers who work in an online world. It is important for libraries to stress that the whole is greater than the sum of the parts; and that the value of the library is as a crucial

cornerstone and representation of the values of the academy and of scholarship.


The next slides are

RECOMMENDATIONS for academic librarians

who want to demonstrate value (The Value of Academic Libraries, 2010)

VALUE OF ACADEMIC LIBRARIES: A

COMPREHENSIVE RESEARCH REVIEW AND REPORT


COMPREHENSIVE RESEARCH REVIEW AND

REPORTDefine outcomesLibraries should define outcomes of institutional relevance and then measure

the degree to which they attain them.

Link library outcomes to institutional outcomes related to the ff: student enrollment,

student retention and graduation rates, student success, student achievement, student learning, student engagement,

faculty research productivity, faculty teaching, service, and overarching

institutional quality


Kung sa pag-ibig, ano ba ang gusto mong

mangyari sa inyong dalawa ng minamahal

mo?http://images6.fanpop.com/image/photos/33000000/Love-Wallpapers-love-33002117-1600-1000.jpg

http://images6.fanpop.com/image/photos/33000000/Love-Wallpapers-love-33002117-1600-1000.jpg

http://images6.fanpop.com/image/photos/33000000/Love-Wallpapers-love-33002117-1600-1000.jpg

Create or adopt systems for assessment

managementAssessment management systems help

higher education educators, including librarians, manage their outcomes, record and maintain data on each outcome, facilitate connections to similar outcomes throughout an

institution, and generate reports.




REPORT

Kung sa pag-ibig, create

the right environment to

elicit that atmosphere of

LOVE!http://www.romanticpicnics.com.ec/wp-content/uploads/2015/02/romantic-moments-pictures.jpg

http://www.romanticpicnics.com.ec/wp-content/uploads/2015/02/romantic-moments-pictures.jpg

http://www.romanticpicnics.com.ec/wp-content/uploads/2015/02/romantic-moments-pictures.jpg

Determine what libraries enable students, faculty,

student affairs professionals,

administrators, and staff to do

Librarians may wish to conduct “help” studies that collect information about the impact libraries

have on their target audiences. Results from these investigations will demonstrate library value and

provide essential information for continuing improvements to library services and resources.




REPORT

Kung sa pag-ibig,

kilalaning mabuti ang taong

minamahal mo at ang mga taong

mahal niya.http://1.bp.blogspot.com/-tSdlD9TCGiM/UfDnxGoikzI/AAAAAAAAAgA/EWRfWsC1uvI/s1600/Friends-4ever-mcrkilljoygirl-21189765-895-893.jpg

http://1.bp.blogspot.com/-tSdlD9TCGiM/UfDnxGoikzI/AAAAAAAAAgA/EWRfWsC1uvI/s1600/Friends-4ever-mcrkilljoygirl-21189765-895-893.jpg

Develop systems to collect data on individual library user behavior,

while maintaining privacy In order to determine the impact of library interactions

on users, libraries can collect data on how individual users engage with library resources and

services

For example, they do not track data that would provide evidence that students who engage in more library

instruction are more likely to graduate on time, that faculty who use library services are more likely to be tenured, or that student affairs professionals

that integrate library services into their work activities are more likely to be promoted.




REPORT

Kung sa pag-ibig, tingnang mabuti ang effect

ng bawat ginagawa mo sa kanya. Saan siya mas masaya,

kilig, etc.? Tandaan mo yun!http://savvyfeed.com/wp-content/uploads/2016/03/Courtship-Conversations.jpg

http://savvyfeed.com/wp-content/uploads/2016/03/Courtship-Conversations.jpg

Record and increase library impact on student enrollment

Institutions of higher education want to admit the strongest possible students at both the undergraduate and

graduate levels.

According to the Association of Higher Education Facilities Officers (2006), libraries are an important consideration when students select a university or college, and, as a

result, academic libraries can help institutional admissions boost enrollment . Typically, librarians take part in campus-wide recruiting and orientation efforts. In the future, libraries can play a more prominent role

in reaching key prospective student groups and communicating the ways in which librarians can help

students attain academic success.




REPORT

Kung sa pag-ibig, kung saan

siya mas liligaya, yun ang lagi mong gawin. Ipakita mo rin sa kanya kung sino ka at ano ang kaya mong gawin.http://cdn-ugc.cafemom.com/gen/constrain/500/500/80/2015/01/30/15/4e/pq/pouuwh556o

.jpg

http://cdn-ugc.cafemom.com/gen/constrain/500/500/80/2015/01/30/15/4e/pq/pouuwh556o.jpg

http://cdn-ugc.cafemom.com/gen/constrain/500/500/80/2015/01/30/15/4e/pq/pouuwh556o.jpg

EXAMPLE

Student enrollment is one area of institutional value.

Library impact on student enrollment include the recruitment of prospective students, matriculation of admitted students, and willingness of current students to recommend the institution to others.

Libraries can demonstrate their value by providing evidence that they play a role in student recruitment, matriculation, and willingness to recommend.

They can do that by participating in prospective student events or new student orientation, assigning librarians as student advisors, or offering services that positively impact student judgments of institutional quality.


Link libraries to improved student retention and

graduation ratesLibrarians should focus on creating institutional

environments that foster retention and eventual graduation. High-impact practices

include: first-year seminars and experiences, common intellectual experiences, learning

communities, writingintensive courses, collaborative assignments and projects,

undergraduate research,




REPORT

Kung sa pag-ibig, balikan

natin ang “creating the right

environment or atmosphere” to

make her/him fall in love with you.http://www.vogue.it/en/encyclo/people/r/julia-roberts

http://www.vogue.it/en/encyclo/people/r/julia-roberts

Enhance library contribution to student job success.

Libraries support students’ ability to do well in internships, secure job placements, earn salaries,

gain acceptance to graduate/professional schools, and obtain marketable skills. Librarians can investigate the linkages between academic

libraries and student job success.

Librarians can help students prepare for these interviews by sharing resources, such as

company profiles, market analyses, etc., with career resources units on campus and with

students directly.




REPORT

Kung sa pag-ibig, tulungan

mo ang inyong minamahal na

makamit ang mga nais niya. Be the

wind beneath his/her wings.

http://i.dailymail.co.uk/i/pix/2010/12/07/article-1336345-0C605289000005DC-851_634x448.jpg

http://i.dailymail.co.uk/i/pix/2010/12/07/article-1336345-0C605289000005DC-851_634x448.jpg

Track library influences on increased student achievement

Libraries support student achievement in the form of professional/educational test

scores. In order to demonstrate this impact, librarians can investigate correlations

between student library interactions and their test scores as well as conduct test item

audits of major professional/educational tests to determine correlations between library services or resources and specific

test items.




REPORT

Kung sa pag-ibig, balikan lang natin ang

“being the wind beneath his/her

wings.” http://cache3.asset-cache.net/gc/88150868-portrait-of-business-man-supporting-business-gettyimages.jpg?v=1&c=IWSAsset&k=2&d=OYwBXqQxUl6xOaXBtN6iLpoF0o%2BnBdWV3oyiZzf8QLnPawcLGwCbtn1v9VcGohNg

Record library contributions to overall institutional

reputation and prestigeAcademic libraries can help department chairs

to recruit faculty or retain them. Strong libraries, especially those that win awards

or other distinctions, may also impact their institutional rank by bringing attention to

the institution.




REPORT

Kung sa pag-ibig, just

always be supportive and help your loved

one reach his/her full potential.http://www.thxspirits.com/blog/wp-content/uploads/2014/12/inspirationalslide.jpg

http://www.thxspirits.com/blog/wp-content/uploads/2014/12/inspirationalslide.jpg

Engage/participate in higher education accreditation

processesLibrarians can prepare for and participate in

institutional accreditation efforts in their own institutions. They may also engage in accreditation processes at a

higher level, perhaps working to increase the integration of information

literacy concepts into regional accreditation guidelines.




REPORT

Kung sa pag-ibig,

magpaka-bibo o magpaka-totoo

ka lagi para mapansin ng

iyong minamahal.https://clarerowley.files.wordpress.com/2012/01/cskinhitchsmithswollenbig.gif

https://clarerowley.files.wordpress.com/2012/01/cskinhitchsmithswollenbig.gif

Appoint liaison librarians to support senior institutional

leadership and/or offices of assessment or

institutional researchProviding top-notch information services to

key decision makers can help overarching institutions achieve a

culture of assessment and evidence.




REPORT

Kung sa pag-ibig, make him/her your

world, but always leave something

for yourself.http://i4.mirror.co.uk/incoming/article7636282.ece/ALTERNATES/s615b/Henry-Cavill-as-Superman-and-Amy-Adams-as-Lois-Lane.jpg

http://i4.mirror.co.uk/incoming/article7636282.ece/ALTERNATES/s615b/Henry-Cavill-as-Superman-and-Amy-Adams-as-Lois-Lane.jpg

http://i4.mirror.co.uk/incoming/article7636282.ece/ALTERNATES/s615b/Henry-Cavill-as-Superman-and-Amy-Adams-as-Lois-Lane.jpg

Promote and participate in professional development

Librarians learning to demonstrate their value

require training and support to acquire new skills




REPORT

Kung sa pag-ibig at sa buhay, always find ways to

improve yourself.http://thumbs.dreamstime.com/z/learn-practice-improve-illustration-three-dice-words-them-s

kills-concept-image-34864584.jpg

http://thumbs.dreamstime.com/z/learn-practice-improve-illustration-three-dice-words-them-skills-concept-image-34864584.jpg

http://thumbs.dreamstime.com/z/learn-practice-improve-illustration-three-dice-words-them-skills-concept-image-34864584.jpg

Mobilize library administrators

Library administrators can help their libraries demonstrate value by taking a

number of actions: communicating assessment needs and results to library

stakeholders; using evidence-based decision making; creating confidence in library assessment efforts; dedicating assessment personnel and training;

fostering environments that encourage creativity and risk taking, and others.




REPORT

Kung sa pag-ibig, make

sure na nararamdaman

niya ang pagmamahal mo.https://s-media-cache-ak0.pinimg.com/736x/6b/c6/25/6bc62560b79fa7d13aba

ce29eb764f84.jpg

https://s-media-cache-ak0.pinimg.com/736x/6b/c6/25/6bc62560b79fa7d13abace29eb764f84.jpg

https://s-media-cache-ak0.pinimg.com/736x/6b/c6/25/6bc62560b79fa7d13abace29eb764f84.jpg

Leverage library professional associations

Major library professional associations can play a crucial organizing role in the effort to demonstrate

library value. They can create online support resources and communities to serve as a nexus of

value demonstration activities. They can encourage library-centric publications and

conferences to index their work in library and education literature databases. They can identify

expert researchers and grant-funding opportunities that can partner with librarians to take on the most

challenging aspects of the Research Agenda.


Kung sa pag-ibig, make

sure na may “me time” ka pa rin –

sa sarili mo, kaibigan,

pamilya, at iba pa.



REPORT

WE HAVE TO REMEMBER ...

Just as there are no “quick fixes” to the problem of demonstrating the value of higher education, there are no simple

solutions to the challenge of articulating academic library value.


Academic libraries and librarians can take part in the quest to document the existing value of libraries and maximize their value

in future years.

Sa PAG-IBIG...

Walang madaling paraan o short cut para mapa-ibig

sayo ang taong minamahal mo.

Manalangin ... magdasal ...

na siya na nga sana

ang God’s Gift mo.

How do you demonstrate their

value to their institution?

How about in other types of libraries?

Subali’t bago matapos ang lahat...


SCHOOL LIBRARIES Most studies demonstrate the impact of school libraries and librarians on

student learning. According to Harada, “the worth of any school program is based on its contribution to student achievement”

Working with teachers and principals

Evidence-based practice and action research

Assessment tools

Large-scale studies

Assessment management systems

Reporting resultshttp://www.iolani.org/files/images/inline/lower_school_library_body_image.jpg

http://www.iolani.org/files/images/inline/lower_school_library_body_image.jpg

http://www.iolani.org/files/images/inline/lower_school_library_body_image.jpg


PUBLIC LIBRARIES

Economic value: Consumer surplus, contingent valuation

Economic benefit: library valuation, investment benefit

Economic activity: multiplier effects

Economic impact

Social impact

http://www.ndl.go.jp/en/cdnlao/newsletter/079/793_1.jpg

http://www.ndl.go.jp/en/cdnlao/newsletter/079/793_1.jpg

SPECIAL LIBRARIES

Special libraries have struggled to convey their value to organizational managers

two research strands have emerged: economic studies and includes return-on-investment and cost/benefit analysis; the impact of information employed by user groups.

Working with managers

Economic studies

Impact studies

Reporting results

(The Value of Academic Libraries, 2010) http://www.adb.org/sites/default/files/photo-essays/12332/solar-panels-14.jpg

http://www.adb.org/sites/default/files/photo-essays/12332/solar-panels-14.jpg

With all the things discussed, I hope I was able to provide you

ways on how you can demonstrate the value of your libraries to your institution and

stakeholders.

Tandaan ... parang PAG-IBIG

yan. https://iamsimplyblessed.files.wordpress.com/2013/12/original.jpg

https://iamsimplyblessed.files.wordpress.com/2013/12/original.jpg

MARAMING SALAMAT! [email protected]

REFERENCES

Association of College and Research Libraries. The value of academic libraries: A comprehensive research review and report. (2010). Available online: http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf

Evans, G. E. & Ward, P. L. (2007). Management Basics for Information Professionals, 2nd ed. New York, NY: Neal Schuman Pub.

Pictures used are all from Google images.

Robbins, S.P. (1994). Management, 4th ed. Englewood Cliff, NJ: Prentice Hall.

The value of libraries for research and researchers: A RIN and RLUK Report. (2011). Available online: http://www.rluk.ac.uk/wp-content/uploads/2014/02/Value-of-Libraries-report.pdf

Stueart, R. D. & Moran, B. B. (2007). Library and Information Center Management, 7th ed. Santa Barbara, CA: Libraries Unlimited.

Weihrich, H. & Koontz, H. (2005). Management: A Global Perspective, 11th ed. Boston, MA: McGraw Hill.

http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf

http://www.rluk.ac.uk/wp-content/uploads/2014/02/Value-of-Libraries-report.pdf