BOOK REVIEW ON FISH!PRESENTED BY: SAYALI DIVYA SHIKHA SHUBHA DEBASMITA

STEPHEN C. LUNDIN FILMMAKER PROFESSIONAL SPEAKER SOME BOOKS UNDER HIS NAME: TOP PERFORMER MADE TO STICK PERSONAL ACCONTABILITY CATS FISH TALES FISH FOR LIFE FISH STICKS

HARRY PAUL VP OF KEN BLANCHARD COMPANY SOME BOOKS UNDER HIS NAME: GOOD TO BE GREAT FISH TALES FISH FOR LIFE FISH STICKS

JOHN CHRISTENSEN FILMMAKER CEO OF CHART HOUSE SOME BOOKS UNDER HIS NAME: BOYHOOD FAITH THE MASTER OF SUCCESS CAN I BE SUCCESSFUL FISH STICKS FISH TALE FISH FOR LIFE

WHY TO RECOMMEND THIS BOOK HELPS TO CHANGE THE ATTITUDE LEARNING FROM ANYTHING NOTHING IS IMPOSSIBLE

FISHCHARACTERS

CHARACTERS MARY JANEWorking as Manager at production department of First Guarantee Financials. Confident, respected among her staff

DANPassionate, energetic

BILLTraditional type of Manager

THIRD FLOORZombies, THE TOXIC ENERGY DUMP

PIKE PLACE FISH MARKETFull of Passion, A CONTROLLED MAD HOUSE

LOONIEFish monger

STORY

Mary Jane & Dan with kids get relocated to Seattle from Southern California. Jane found a supervisory position in operations area in First Guarantee Financial and Dane at Microrule. Both enjoyed working in the new office which was bustling with great energy. Twelve months after moving, Dan died of a genetic oddity.

FIRST GUARANTEE FINANCIAL Mary Jane considered to be an efficient employee and had a great reputation as a supervisor. Her direct reports and associated enjoyed working with and for her. In sharp contrast, the third floor was complete opposite. Words like unresponsive, entitlement, zombie, unpleasant, slow, wasteland and negative were used. Everyone dreaded any contact with the operations group.

Few weeks later, she was promoted to the operations group on the third floor. Mary Jane was aware of the terrible reputation. Had tough time understanding the work & the people. Mary Jane gets a call from her boss, Bill. Informs about the Leadership Group and the feedback given by them. Toxic Energy Dump special name given.

WORLD FAMOUS PIKE PLACE FISH MARKET Large crowd of well-dressed people were clustered around & everyone was laughing. Place had life & energy, she enjoyed it. Meets a man called Lonnie. She talks about her workplace. Lonnie says Attitude makes the difference There is always a choice about the way you do your work, even if there is not a choice

CHOOSE YOUR ATTITUDESTEPS: o Call a meeting & speak from the heart. o Find a message that communicates the notion of choosing your attitude in a way that everyone will understand & personalize. o Provide motivation. o Persist with faith.

PLAYo Fish guys have fun while they work & fun is energizing. o This gives hope to First Guarantee Financial.

MAKE THEIR DAYo Engage the customers in ways which create energy & goodwill. o Include them also to make their day.

BE PRESENTo Be fully present at work. o Provide customer delight.

THE FIELD TRIPo Takes staff for the fish market trip. o The staff was fascinated & enjoyed the trip. o Eager to implement all these ingredients.

Authors success mantra* CONFIDENCE & RISK ASSESSMENTConfidence gives one courage and extends his reach

* Can-do ATTITUDEWork would get done on time & with the highest quality

* TAKING RESPONSIBILITIESDeath of Dan made her a responsible person

* FACING CHALLENGESManager of operations Group on the Third

* ENJOY YOUR WORKMake work fun rather than compulsion or necessity

* CHANGE MANAGEMENT * NO TGIF ATTITUDE

* DETERMINATION Making the Toxic energy dump into a better place to work * ENERGY & ENTHUSIASM ARE THE KEYS * 4 STEPS SYSTEMSChoosing the Attitude Play Make their Day Be present

CAT CH THE W AVE!! (Cr iticism )

FISH A fictional business PARABLE Instantaneous transformation of the Third floor toxic dump Goal of the FISH Philosophy Learn to boost morale and improve operational results in business organization.

III. V.

The b ook is GREA T f or t he fo llo win g re aso ns : It is a quick read. Illustrates Impact of ATTITUDE on work settings and on quality of life, very effectively.

VII. Preferred by employees and students for reading easy read no massive investment of time & energy required.

III. V.

The b ook is POO R fo r th e fo llo win g re aso ns : Authors never gave way to implement ideas. What will it take to be successful not explained.

VII. Key points authors have neglected to mention in the book :iii.i Employees must trust management. iii.ii Top management must be fully committed & practice what they preach iii.iii Importance of the term Social Capital

OUR CO NCLU DI NG TH OUGHTS A brief, simple but elegant book. An Eye Opener for people who believe, Work is serious, lets have no fooling around!! It is a book not just about business but about LIFE It conveys the 4 most powerful principles The bedrock of a successful company I commend the author on conveying this to the reader.