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Fit Dimension Education- Student Handbook

Table of Contents Fit Dimension Education - STUDENT HANDBOOK ................................ 4 Introduction ............................................................................................. 4 About Fit Dimension Education ............................................................... 4 Course - Background .............................................................................. 4 The Fitness Industry ................................................................................ 6 Australian fitness industry statistics ......................................................... 6 Why is the Australian fitness industry growing? ....................................... 6 Careers in Fitness ................................................................................... 7 What do fitness instructors and trainers do? ............................................ 7 What are the career opportunities? ......................................................... 8 What training do you need? .................................................................... 8 Registration and Insurance ..................................................................... 8 Your Commitment ................................................................................. 10 Before You Start your Course ............................................................... 10 Commitment .......................................................................................... 10 Suitability ............................................................................................... 10 Language, Literacy, Numeracy and Technology Skills .......................... 11 Access to Equipment and Work Experience .......................................... 14 Fitness Levels ....................................................................................... 15 Passion ................................................................................................. 15 Our Commitment ................................................................................... 15 Qualifications......................................................................................... 15 Course Resources ................................................................................ 15 Support Services ................................................................................... 16 Assessments ......................................................................................... 16 Academic Information............................................................................ 18 What is Competency Based Training and Assessment? ....................... 18 Competency Based Assessment ........................................................... 19 Knowledge ............................................................................................ 19 Skills ..................................................................................................... 20 Attitudes ................................................................................................ 20 Student Behaviour ................................................................................. 21 Industry Networks and On-Going Support ............................................. 21 Articulation into higher education .......................................................... 22 Policies and Procedures ........................................................................ 22 ASQA .................................................................................................... 22 Standards .............................................................................................. 22 Assessment Policy – Students own work .............................................. 23 Course entry requirements .................................................................... 23

© Fit Dimension Education Student Handbook Version 5.1 July 2019 Page | 2

Flexible Delivery .................................................................................... 23 Summary of Fees and Charges ............................................................. 24 Cancellation and refund policy .............................................................. 25 Cancellations......................................................................................... 25 Additional Services Fees ....................................................................... 25 Course Extensions ................................................................................ 26 Grounds for Refunds (Exceptional Circumstances) ............................... 26 Deferrals ............................................................................................... 26 Payment of Refunds .............................................................................. 26 Complaints and Appeals ....................................................................... 27 General Course Information .................................................................. 27 Re-sit Fee ............................................................................................. 33 First Aid ................................................................................................. 34 Change of Delivery Dates ..................................................................... 35 Recognition of Prior Learning, Credit Transfer and Mutual Recognition 35 Training and Compliance ...................................................................... 35 Recognition of Prior Learning Fee ......................................................... 36 Grievance and Student Complaint Policy .............................................. 36 Access and Equity ................................................................................. 37 Anti-Discrimination ................................................................................ 37 Reasonable adjustment ......................................................................... 37 Language, Literacy and Numeracy Support .......................................... 37 Support Services ................................................................................... 37 Disciplinary Procedures ......................................................................... 38 Insurance .............................................................................................. 38 Enrolment .............................................................................................. 38 Privacy .................................................................................................. 38 Student Records ................................................................................... 38 Course Withdrawals .............................................................................. 39 Issue of Qualifications ........................................................................... 39 Special assistance program .................................................................. 39 Fit Dimension Education -Practical Workshop Partnerships .................. 40


Fit Dimension Education - STUDENT HANDBOOK Introduction The purpose of the handbook is to provide students with information about the course provider Fit Dimension Education, about the SIS30315 Certificate III in Fitness & SIS 40215 Certificate IV in Fitness courses and employment within the industry. It is strongly recommended you read this handbook prior to enrolling in the course. The information is designed to assist you in making an informed decision about a career in the fitness industry and selecting the appropriate course to meet your educational needs.

About Fit Dimension Education Fit Dimension Education was created from a passion for health and fitness and the drive to share a wealth of knowledge and experience with students wishing to pursue careers in health and fitness. Fit Dimension Education teaching staff are highly experienced while maintaining industry currency and networks, ensuring students receive excellence in education and industry expertise. Fit Dimension Education have created an online fitness course delivery that is very simple to use and supports a variety of learning styles and abilities offering complete student support to enhance optimal learning and practical skills development. Practical workshops offer face to face delivery with expert staff to guarantee graduates of Fit Dimension Education courses are confident to enter the workforce once they have completed training. Practical workshops can be repeated if students need extra time and support from practical teaching staff. Fit Dimension Education support staff include expert IT support for online learning and administrative support to assist the educational process. Course - Background

Australia has qualifications for the fitness industry. In 2001 these were replaced by the nationally accredited Fitness Industry Training Package. It has become the nationally recognised qualification for employment in the fitness industry.

Currently the industry is operating under the SIS10 Sport, Fitness and Recreation Training package, with the Sport and Recreation & Fitness qualifications including: SIS30315 Certificate III in Fitness, SIS40215 Certificate IV in Fitness and Diploma of Fitness.

The qualifications are regularly reviewed and modified to ensure they maintain current information and ‘best - practice’ standards within the industry. Registered Training Organizations’ (RTOs) must provide the latest version of the course to ensure students’ knowledge and skills are current.


The current version of the qualification is the SIS10 Sport, Fitness and Recreation Training Package and the individual courses are:

• SIS30315 Certificate III in Fitness • SIS40215 Certificate IV in Fitness • SIS50215 Diploma of Fitness

• The SIS30315 Certificate III in Fitness, SIS40215 Certificate IV in Fitness & SIS50215

Diploma of Fitness are vocational programs. Vocational programs aim to provide the student with skills and knowledge specific to a job and they use methods of delivery suitable for adults. For Example:

SIS30315 Certificate III in Fitness will prepare the student to be able to perform the role of an Exercise Instructor, this includes:

• Communicating with clients • Understanding the services offered by the fitness industry • Conducting screening and assessment of clients prior to the commencement of

an exercise program • Developing and instructing an exercise program to achieve the client’s goals • Evaluating and modifying an exercise program as the client’s fitness improves

The SIS40215 Certificate IV in Fitness will equip the student to be able to perform the role of an Exercise Trainer -Personal Trainer, this includes the fitness instructor skills plus:

• The provision of advice to assist with weight management • Instruction of individualised exercise programs to achieve client goals • Evaluating and modifying exercise programs for clients with special needs

including older adults • Skills to assist the trainer to operate within a business environment to promote

and sell fitness industry services

The Diploma of Fitness will equip personal trainers with advanced skills and knowledge to work with clients with specialised needs. This includes:

• Liaising with health professionals in the provision of exercise programs for clients rehabilitating from various musculoskeletal, cardiorespiratory, neurological and metabolic conditions

• Liaising with sports coaches in the provision of exercise programs for clients with sport specific conditioning

• Managing services provided by fitness organisations


The Fitness Industry The fitness industry has been growing steadily over the past few years. The Australian government is making a significant effort to encourage Australians to adopt a healthier lifestyle, resulting in a greater demand for fitness products and services. Australian fitness industry statistics The fitness industry in Australia generates an average of about one billion dollars in revenue on an annual basis. There altogether 2,856 gyms and fitness centers across the country, which collectively provide employment for more than 17,000 people. In 2011, about 3.3 million Australians used a professional exercise service. The Australian fitness industry is expected to grow by 4.8 percent between 2009 and 2014, despite a decline in 2009 when consumers sought more affordable health and fitness alternatives because of the bad economic climate.

Why is the Australian fitness industry growing? According to a study conducted by the United Nations, Australia is the fifth most obese country in the world, with about 24.6 percent of its citizens considered obese. If the current trend is not slowed down or reversed, it is estimated that almost three out of four Australians will be obese or overweight in 2025. The popularity of weight loss reality TV shows, efforts by the government to promote healthy living and weight loss, and the household outsourcing trend are some of the factors that have contributed to the increase in demand for fitness services and products. Fitness centers provide a cost-effective way for Australians to improve their health and fitness, and it has been proven that they can collectively reduce direct healthcare costs by up to $108 million a year. The increasing availability of fitness centers and low-cost fitness alternatives has made it easier for Aussies to keep fit. http://www.businessreviewaustralia.com/business_leaders/australias-fitness-industry-experiences-growth-into-the-billions


http://www.businessreviewaustralia.com/business_leaders/australias-fitness-industry-experiences-growth-into-the-billions

http://www.businessreviewaustralia.com/business_leaders/australias-fitness-industry-experiences-growth-into-the-billions

Careers in Fitness If you would like to provide services to people in a vibrant and positive environment, you should consider a career in the fitness industry.

Exercise Professionals are typically employed to instruct individuals and/or groups in traditional settings such as Fitness Centres or Studios. However, recently a larger number of roles in an expanded range of settings have emerged. These include instructional, consulting and management roles across a variety of settings such as community, sport, workplace, outdoor and mobile services. More than ever before, exercise professionals are able to plan and extend their career through delivering a range of services in a variety of settings, to a larger proportion of the community. The main roles in fitness include:

Exercise Instructor Exercise Trainer Specialised Exercise Trainer Fitness Centre Manager Within the roles, there is a range of specialisations to choose from including personal trainer, gym instructor, group exercise instructor, aqua instructor, children’s instructor and older client trainer.

Depending upon what type of environment you would like to work in, you can select which you will specialise in. Some people like the fun of running classes in a gym, while others prefer to help people individually. What do fitness instructors and trainers do? They may perform the following tasks:

• Assess the needs and capabilities of individuals through a thorough health risk screening process and regular fitness assessments

• Prescribe and deliver personalised exercise programs in resistance training, flexibility and cardiovascular conditioning

• Liaise with medical and allied health professionals to deliver prescribed health and fitness programs for higher risk clients

• Demonstrate and provide regular advice to individuals regarding exercise technique and equipment use

• Plan and deliver group exercise programs such as circuit training, exercise to music and other forms of group fitness classes

• Assist in the cleaning and general maintenance of a fitness centre • Implement and apply first aid procedures • Work at the centre reception attending to sales, public relations and

membership issues.


What are the career opportunities? Exercise Professionals can readily obtain casual or part time work in a variety of settings including fitness centres, personal training studios, outdoor programs, community and aquatic centres, workplace programs, school based programs and sports clubs. As your career in fitness progresses, you are more likely to obtain a full time role that is more diverse and may include elements of administration, management, education, health promotion or specialised programming. There is an increasing range of educational opportunities in fitness that lead to a larger number of employment opportunities. What training do you need? There are two fitness industry registration bodies in Australia. To be recognised by either Fitness Australia or Physical Activity Australia you need a minimum of the SIS30315 Certificate III in Fitness. Registration as an exercise professional ensures you are covered by liability insurance.

The relevant qualifications are:

SIS30315 Certificate III in Fitness provides training to be qualified to work as a gym instructor, group exercise instructor or aqua instructor.

SIS40215 Certificate IV in Fitness provides training to be qualified to work as a personal trainer.

Diploma of Fitness provides training to be qualified to work as a specialised exercise trainer. Registration and Insurance There are two fitness industry associations in Australia that provide a national registration scheme for fitness instructors and personal trainers:

Fitness Australia – Fitness Australia is the national health and fitness industry association and is committed to achieving a Fitter, Healthier Australia. Never before have Australians been more aware of the importance of a fit and healthy lifestyle. Fitness Australia recognises the important role of the fitness industry in improving the health of all Australians. Fitness Australia’s mission is to lead and represent the fitness industry in pursuit of a fitter, healthier nation. Fitness Australia is a not-for-profit, member-based industry association representing the diverse interests of over 26,000 registered exercise professionals, fitness service providers and industry suppliers Australia-wide. http://www.fitness.org.au/


http://www.fitness.org.au/

Physical Activity Australia- Physical Activity Australia is a national independent not-for-profit organisation. Since 1982 Physical Activity Australia (formerly Kinect/VicFit) has lead the way in the promotion of physical activity, active living and the reduction of sedentary lifestyles by engaging with the fitness industry, building best practice instructor standards and program accreditation, and rigorously applying research and evidence to develop engaging physical activity initiatives. Physical Activity Australia has a long history of working in partnership with all levels of government, across a range of industry and government sectors, and with other non-profit organisations. Career advice is available through their site: https://www.physicalactivityaustralia.org.au/ These organisations oversee the standards of service, care and safety within the fitness industry through the registration of exercise professionals and businesses. Upon completion of the qualification it is recommended you register with one of the organisations (don’t need to register with both). The benefits include: • Access to advice and information about the fitness industry • Access to professional indemnity insurance at a competitive rate • Portability of employment if travelling overseas. • Ongoing professional development opportunities Fitness Australia and Physical Activity Australia both have a 2 year registration period and similar requirements for obtaining and maintaining registration. In the 2 year period, trainers need to complete some form of accredited professional development to ensure their skills and knowledge are current. They receive Continuing Education Credits (CECs) towards their re- registration with Fitness Australia or Professional Development Points (PDPs) for their Physical Activity Australia registration. Contact details for the registration associations are:

Fitness Australia http://www.fitness.org.au/

Physical Activity Australia www.physicalactivityaustralia.org.au/


https://www.physicalactivityaustralia.org.au/

http://www.fitness.org.au/

http://www.physicalactivityaustralia.org.au/

Your Commitment It is a big decision to undertake a qualification and commence a new career. You are committing a significant amount of time and money into an investment in your future. It is important that you have a clear understanding of the course and our expectations of you as a student and the commitment you will need to make to complete the course. Similarly you need to identify whether Fit Dimension Education can provide you with the services and support you require from a training organisation. Before You Start your Course

The following information outlines the expectations for participants in the course. Commitment The courses are comprehensive and you will need to commit an appropriate amount of time to complete each topic. The role of an Exercise Instructor/Exercise Trainer/Specialist Exercise Trainer carries a degree of responsibility. The wellbeing of the client is paramount and we need to ensure you are trained to provide the correct exercise instruction. You will need good time - management skills to work through the course resources and submit assessments by the due dates. Fit Dimension Education provides extensive support services but the onus is on the student to commit to the requirements of the course. Suitability Being a great trainer requires more than simply having knowledge of exercise. The most successful trainers have excellent communication skills and the ability to relate with their clients. For many clients, your influence will be life-changing. The courses include information on all aspects of exercise instruction/personal training: • Industry information and trends • Methods of communicating with and motivating clients • Provision of customer service • Promoting and selling fitness services • Nutritional advice to clients • Client screening and assessment • Exercise program design for cardio fitness, strength, endurance, flexibility etc. • Exercise instruction • Business studies


Language, Literacy, Numeracy and Technology Skills It is expected that students have good reading, writing and communication skills. The course resources require students to be able to read and comprehend written information and audio presentations (in English). The various methods of assessment will require students to demonstrate writing skills and techniques used to instruct exercise. The courses include a variety of learning resources to cater for students with different styles of learning. However, there is an expectation that students have the capacity to read and understand English to be able to follow the instructions and complete the requirements of the course. Students unsure of the language, literacy and numeracy requirements should contact Fit Dimension Education for clarification. The Australian Government offers a program to support adults with the development of language, literacy and numeracy skills for use in work, citizenship and life-long learning. Language, Literacy and Numeracy Program http://www.humanservices.gov.au/customer/services/centrelink/skills-for-education-and-employment The program provides language, literacy and numeracy training for eligible job seekers whose skills are below the level considered necessary to secure sustainable employment or pursue further education and training. It is designed to help remove a major barrier to employment and improve participant’s daily lives. Technology Support http://www.gcflearnfree.org/computerbasics Due to the online nature of the course the student will need to have access to a computer and have basic level computer skills, the above link is a free computer course which covers basic skills. If you are not sure whether you have the skills to study online please contact us and we can discuss your needs further. Skills required are:-

• basic use of the internet • ability to follow instructions • basic computer knowledge • access to a computer and the internet

Fit Dimension Education offers students the ability to take most subjects in online mode. You will still have access to teaching staff, yet will be able to interact at home at a time convenient to you.


http://www.humanservices.gov.au/customer/services/centrelink/skills-for-education-and-employment

http://www.humanservices.gov.au/customer/services/centrelink/skills-for-education-and-employment

http://www.gcflearnfree.org/computerbasics

To study online with Fit Dimension Education you will need a computer to access resources, prepare assignments, make notes and communicate with your teacher, support staff and other students.

Whether you’re using a desktop, laptop, or tablet, please check that your computer meets the minimum requirements listed below.

Recommended Minimum Computer Requirements

PC Apple Macintosh

Computer/Processor

• Intel/AMD 1.8Ghz (or faster) CPU • Intel/AMD 1.8Ghz (or faster) CPU

Operating System

• Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 • OS X

Memory

• Minimum of 512 MB of RAM required • 2GB of RAM or more recommended

• Minimum of 512 MB of RAM required • 2GB of RAM or more recommended

Display

• At least 1024 x 768 screen resolution • At least 1024 x 768 screen resolution

Peripherals

• A broadband (ADSL/ADSL2/NBN), cable or satellite internet connection

• Any printer

• A broadband (ADSL/ADSL2/NBN), cable or satellite internet connection

• Any printer

Software

• Microsoft Office 2003, 2007, 2010 or 2013 • Adobe Acrobat Reader (latest version) • Flash Plug-in (latest version) • Any commercial anti-virus product

• Microsoft Office 2003, 2007, 2010 or 2013

• Adobe Acrobat Reader (latest version) • Flash Plug-in (latest version) • Any commercial anti-virus product


http://get.adobe.com/reader/

http://get.adobe.com/flashplayer/

http://get.adobe.com/reader/

http://get.adobe.com/flashplayer/

Internet browser

• Internet Explorer, version 10 or above • Firefox, latest version • Chrome, latest version

• Firefox, latest version, is recommended • Chrome, latest version • Safari 6

Note: Students running Apple systems are advised to check specific unit requirements before enrolment.

* The Safari browser for Mac is known to have some common problems and may not work with some online units. Firefox is recommended for Mac users.

Students are encouraged to have at least two up-to-date internet browsers with the relevant Flash, Java and Quicktime plug-ins installed on their computer, in case

compatibility issues lead to problems with access.


http://windows.microsoft.com/en-US/internet-explorer/products/ie/home

http://www.mozilla.org/en-US/firefox/fx/

https://www.google.com/intl/en_au/chrome/browser/

http://www.mozilla.org/en-US/firefox/all.html

https://www.google.com/intl/en_au/chrome/browser/

Access to Equipment and Work Experience It is expected that students gain work experience in participating in exercise sessions at a fitness centre or a similar environment. There is no need for students to have their own exercise equipment however access is required to a fitness centre to enable you to practice the exercises and to improve your skills. You will also need access to a fitness centre or similar to complete some of the practical components of the course such as Part 1 of the practical workbook and the older adults elective.

When you enrol in your course Fit Dimension Education will request details regarding your chosen fitness centre and the details of a suitably qualified supervisor. You will receive a checklist which includes:

• Access to equipment • Access to resources • Access to a variety of clients including older adults • Access to a variety of styles of circuit classes • Access to a safe work environment • Is the Centre Fitness Australia Accredited? • Does the fitness centre conduct pre-screening of all clients, including a variety

of fitness assessments such as: blood pressure, body fat, flexibility, and strength testing?

• Does the fitness centre design individual programs for members using: free weights, functional training equipment, cross training equipment (such as Swiss and bosu balls), and machine weights?

• Does the fitness centre employ only suitably qualified, registered and insured staff?

Your nominated supervisor or fitness centre manager will receive a checklist which Fit Dimension Education will request be returned prior to you gaining any work experience with them. They will receive a feedback form which is to be completed either during your work experience or on completion of your work experience (or preferably both). Feedback is important for Fit Dimension Education to gain knowledge of industry, expectations of our course and our students and any other information which can help to improve the quality of course delivery and assessment and the professionalism of our graduates. The checklist for yourself and your nominated supervisor or fitness centre manager ensures that you are gaining experience in a suitable facility and have access to resources required to successfully complete your course. If you have any difficulties with locating a suitable facility please contact Fit Dimension Education immediately for assistance [email protected] All students will need to have a computer to complete the assessments. Students will also need to have access to a high speed internet connection (e.g. Broadband) and email facilities.


mailto:[email protected]

Fitness Levels You don’t need to be an elite athlete to work in the fitness industry, however you do need to maintain a level of fitness that enables you to safely demonstrate and instruct exercises to clients. Keep in mind, as a trainer; you are a role model for your clients. You are not going to have much credibility if you don’t have an active and healthy lifestyle. Throughout the course you are not required to participate in strenuous exercise. The focus of the course is to train you to be able to instruct exercise to your clients; not to turn you into an elite athlete. Passion Highly recommended! This includes: • The capacity to influence people • An interest in helping people to achieve goals • The ability to motivate people and be a role model • Passion to make a difference to the lives of your clients Our Commitment Fit Dimension Education is a highly professional organisation. We will provide each student with the following support services to assist them to become successful exercise professionals. We believe the quality of our graduates is our best advertisement. The better you are the more it enhances our reputation. Qualifications The courses delivered by Fit Dimension Education are the current nationally accredited qualifications for the fitness industry. Course Resources All students receive the following course resources: • Practical Workbook (relevant to the specific course you are enrolled in) • Online course resources include: the lecture presentations, interactive diagrams,

readings, video streams, virtual gym and quizzes The resources are developed by highly qualified industry experts. The resources reflect current information relevant to the fitness industry.


Support Services After you have enrolled you will be provided with the contact details of our support services. You are welcome to contact us should you need any assistance throughout the course. We find that some students contact us regularly while others progress through the course without the need of our support services. Keep in mind there are specific pathways for seeking support. Online students can seek support through tutor online, message my teacher, a web based support service and by directly calling the teacher during support hours. The best way to contact your teacher if you would like to speak with them is to message via the Moodle “message my teacher” and leave your contact details and the best times to contact you. On practical workshop days students have full access to teacher support face to face.

As part of employability skills of the qualification are planning and organisation, as well as self-management some planning and self-motivation is expected of students. We will make contact with you during the course to check progress, but ultimately it is the student’s responsibility to complete the course and assessment in the required timeframe.

Assessments The assessments are designed to assess your competency in performing a particular skill. Various methods of assessment are used to measure your competency throughout the course. These include:

• Assignment Case studies: These simulate the type of situations you would encounter in the work environment. For example, you are provided with the details of a particular client and are required to develop an exercise program to achieve his / her goals.

• Tests: The tests are completed online and are used to assess your knowledge and understanding of the human body and how it functions during exercise.

• Practical Assessments and Workshops: These include practical manuals with tasks to complete, as well as practical workshops which run regularly for students to attend. The workshops are used to assess the more practical aspects of the course. The practical workshops are run over 1-4 weekends (2-7 days depending on the electives chosen) or a 7 day intensive school at one of our practical sites. We use a variety of practical sites depending on what course you are completing, all situated within 20 minutes of the Gold Coast Airport. If a student needs more time with practical training they are able to attend the practical training on more than one occasion.

All assessments must be completed satisfactorily. If an assessment is not satisfactory you will be provided with feedback to clarify the topic and you are able to resubmit the assessment. There is no academic ‘penalty’ associated with resubmission of an assessment. Assessments are marked within 10 working days then feedback is provided. Fit Dimension Education is required to retain your work for 6 months after completion for an appeals period.


Fit Dimension Education reserves the right to cancel the enrolment of any student found to have cheated on an assessment or plagiarised information from another source and submitted it as their work. No refund will be applicable under these circumstances.

Marking Student assessments are marked by a qualified assessor (Certificate IV in Training and Assessment) against set criteria that addresses the information required. All answers are marked individually. The student will be provided with extensive and comprehensive feedback. Online assessments are marked electronically. Grading Students are graded as satisfactory, or not satisfactory on each assessment. Satisfactory completion of all assessments relating to a unit of competency results in a grade of Competent (C) for that unit. Assessments that are not satisfactory will relate to a grade of Not Yet Competent (NYC) for the unit/s that the assessment is assessing.

A Competent (C) grade indicates that a student has acquired the necessary skills and knowledge to fulfil the unit. In the event of a student receiving a Not Yet Competent (NYC) grade they will be given an opportunity to convert this grade to a competent (C) grade. If this is not attained as the student passes the maximum time allowed for the course without achieving competency the student will be issued with a Not Competent (NC) grade and be required to re-enroll in the subject.

Competent (C) indicates successful completion and a high level of understanding of a subject assessed on a competent/or not competent basis, indicating a significant understanding of course content; significant development of relevant skills; significant interpretive and analytical ability and achievement in all major objectives of the subject.

Not Yet Competent (NYC) indicates successful completion of many aspects of the subject but an inadequate understanding of other elements of the subject that require further revision. Students are given the opportunity to up skill to a competent grade.

Not Competent (NC) indicates an inadequate understanding of the basic course content, failure to develop relevant skills, insufficient evidence of interpretive and analytical ability, and failure to achieve some or all major and minor objectives of the course.

Withdraw; Not Competent (WNC) indicates a cancelled enrolment in the course after the final date for completion. Students may also choose to withdraw themselves before the due date should they no longer wish to complete the course. When you have completed all the required units of competency for the qualification you will be admitted to the qualification. When a student demonstrates competency in specific units of a qualification, but fails to satisfy the full required units, a Statement of Attainment will be issued outlining the units of competency achieved. Units of the course are assessed holistically in assessment meaning that they are in many cases assessed as a group of units rather than separate units.


Academic Information What is Competency Based Training and Assessment? The health and fitness and sport industry has evolved from an unregulated and under skilled industry to one that is now striving to present a high quality product. Changes have happened over the past two decades, however, there has been an acceleration of diversification in the last ten years. As society evolves and leisure, health and well-being become more achievable and important to all individuals, the health and fitness and sport industry has adjusted to meet the demands. Other factors that have impacted on the health and fitness industry include an increase in regulation of the industry by government bodies, an increase in litigation and public awareness of litigation procedures, the introduction of industry traineeships and the introduction of new training packages. Fitness instructor and sports training programs have been restructured and refined in response to these factors. By completing these new programs today’s health and fitness professionals are able to demonstrate competency in a much wider range of skills than their predecessors. The characteristics of Competency Based Training are:

• Focus on specific useable skills • Recognition of prior learning, if the student can demonstrate competency then

regardless of how learning occurred they are competent. • Multiple entry and exit points, individuals need only learn what they cannot do • Modular training, training divided into smaller modules relating to competencies • Criterion referenced, based on standard of performance of specific skill • Personalised • Immediate application, skills can be applied when module is complete, rather

than after a whole course is complete • Flexible delivery, training delivered on or off the job • Necessitated a review of training methods and course content • Increased the scope for flexible delivery of programs and program assessments


Competency Based Assessment Competency based assessment is an assessment of a student’s competency against prescribed standards of performance. Competency has been defined as the specification of knowledge and skill and the application of that knowledge and skill to a standard of performance required in employment.” Competency may include: • Performance of an acceptable level of skill • Organising tasks • Responding appropriately when things go wrong • Fulfilling a role at work • Application of skills to new situations or transferring of skills and knowledge. Assessment in a competency based system determines if the fitness instructor or personal trainer or fitness therapist can demonstrate the prescribed competency level required for entry into the corresponding area of industry. Knowledge Your knowledge objectives are:

• Understanding of human behaviour in sport and general health • Understand the concept of healthy lifestyles • Understanding of the administrative theory and practice applied to fitness • Understand the business principles relating to financial management,

budgeting, selling and promoting fitness, and sport • Knowledge of human function and potential for improved sports performance • Awareness of the legal responsibilities of a fitness instructor, personal trainer,

and fitness specialist • Knowledge relating to a broad range of assessment procedures


Skills Your skill objectives are:

• Ability to apply interpersonal and leadership skills in a sensitive and effective

manner • Ability to demonstrate administrative skills relevant to your general

responsibilities • Capacity to develop and conduct public awareness programs • Develop basic research skills relevant to fitness, strength and conditioning and

sports training • Lead and conduct programming skills relevant to the fitness • Advanced skills of physical and postural assessment • Ability to assess the effectiveness of various modes of exercise and exercise

programming • Ability to motivate clients to undertake rehabilitation

Attitudes You will be encouraged to develop attitudes that include:

• Appreciation of client’s behaviour and relationships that shape and influence their development

• Awareness of the value of fitness and motor performance in improvements in sports performance

• Sensitive to aesthetic potential of movement • Positive attitude towards maintaining personal health and promoting the health

of others • Dedication to developing a client’s potential to reach their maximum sporting

development • Appreciation of the need to maintain an awareness of the most recent advances

in sport • Appreciation of the relationship between health fitness and performance fitness • Appreciation of the important role of physical activity in maintaining a high level

of total health and functioning


What are the instructional methods used in Fit Dimension Education programs? Fit Dimension Education is taught using a flexible delivery approach. The delivery includes practical experience and online learning.

• Practical Sessions - workshop You will complete practical sessions that will simulate the workplace/practical environment

• Practical sessions - self-directed work placement to gain real life work experience within a fitness centre (or related area) environment

• Online Study

You will complete online study and in your own time. This consists of lecture readings, assessment manuals, on line tutorials, simulated work experiences and selected required research readings. Student Behaviour Fit Dimension Education expect students to behave responsibly and to respect the rights of others in the practical workshop group. If a student’s behaviour is disruptive to other students they will be removed from the class. If a student is doing self-directed work experience within a fitness centre they are expected to behave responsibly under the rules of the centre they are working with. As you will be achieving a nationally accredited qualification there are requirements regarding the authenticity of work and assessments that we must uphold. Student work is randomly screened through plagiarism detection software comparing work on text materials and other students work.

Industry Networks and On-Going Support We have extensive industry networks which can be of great benefit to us and our students. We can put you in touch with fitness centres and personal trainers in your area to assist you with your practical placement. Many of these centres recruit staff as a result of the self-directed practical placement. We encourage students to use the placement as an opportunity to obtain employment. We are regularly contacted by fitness centres and Personal Training (PT) businesses regarding employment opportunities for our graduates. We post these job vacancies in the members section of our website which you will be able to access. Once you are working in the fitness industry you can still contact Fit Dimension Education for on-going support. For example, you may require information about professional development or other matters. Students are welcome to contact Fit Dimension Education for assistance to discuss your career.


Articulation into higher education Graduates may also use the courses to assist them to gain entry into exercise physiology and sports science degrees at other Australian Universities. Policies and Procedures As a requirement for compliance with The Australian Skills Quality Authority (ASQA) and to ensure our business operation is of the highest standard we have several policies and procedures you need to be aware of. Please contact Fit Dimension Education should you require any further information about these policies and procedures. ASQA The Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s vocational education and training sector. ASQA regulates courses and training providers to ensure nationally approved quality standards are met http://www.asqa.gov.au/about/about-asqa.html

Standards The standards are used by ASQA as an instrument in protecting the interests of all students undertaking vocational education and training in Australia.

The standards guide nationally consistent, high-quality training and assessment services in the vocational education and training system.

The standards for NVR registered Training organisations for compliance with Vocational Education and Training can be found using the following link:

http://www.asqa.gov.au/about/australias-vet-sector/standards-for-registered-training-organisations-%28rtos%29-2015.html


http://www.asqa.gov.au/about/about-asqa.html



Assessment Policy – Students own work Fit Dimension Education has strict policies in dealing with plagiarism. Any student

found to have plagiarised work will face immediate withdrawal from the course with no

refund applicable. Plagiarism involves, but is not exclusive to:

• The reproduction of another person's ideas without citation

• The reproduction of another person's work

• Submitting other people’s work as your own

• Engaging others to complete assessment on the student’s behalf

Course entry requirements There are no entry requirements for the SIS30315 Certificate III in Fitness course. The course entry requirements for the SIS40215 Certificate IV in Fitness are a successful completion of a SIS30315 Certificate III in Fitness course or completion of the pre-requisite units from the SIS30315 Certificate III in Fitness course. Flexible Delivery Students will be responsible for having access to the internet for some or all of their course work for all courses and subjects. All units have online assessments and/or workplace assessments, students are responsible for meeting all of these requirements.


Summary of Fees and Charges Payment options are available to students. Fit Dimension Education accepts no more than $1500 upfront. The remaining fee is to be paid once training commences. Fit Dimension Education offers payment plans to students. Payments can be made in instalments as agreed upon by Fit Dimension Education. Postage and handling is included in the cost where applicable.

Product

Cost to Candidate – Distance learning

SIS30315 Certificate III in Fitness (Group C elective: Gym Instructor) $1800

SIS30315 Certificate III in Fitness (Groups A & C electives: Aqua

Exercise & Gym Instructor) $2000

SIS30315 Certificate III in Fitness (Groups B & C electives: Group

Exercise & Gym Instructor) $2000

SIS30315 Certificate III in Fitness (Groups A, B & C electives: Aqua Exercise, Group Exercise & Gym

Instructor) $2200

Pre-requisite units for entry in to SIS40215 Certificate IV in Fitness

(Statement of Attainment) $1000

SIS40215 Certificate IV in Fitness $2600

SIS30315 Certificate III in Fitness & SIS40215 Certificate IV in Fitness

Combination $4100

Single Units Start at $270

Aqua Exercise Instructor (Statement of Attainment) $497

Group Exercise Instructor (Statement of Attainment) $497

Single Units Start at $270 / unit

Prices vary depending on practical requirements for the unit.

For more information about fees & charges, payment methods, payment plans and refunds & cancellations please refer to the Fit Dimension Education Terms and Conditions or visit our website at https://www.fiteducation.com.au/ .


https://www.fiteducation.com.au/

Cancellation and refund policy Your signed enrolment form acts as confirmation that you accept and commit to paying the fees, as they are stated on your student enrolment form, for any forms submitted electronically you will need to read and agree to the Terms and Conditions (T&Cs) online to submit your form and by doing so accept the T&Cs fully.

Cancellations Once a Candidate has commenced a module of study from Fit Dimension Education program, no refund is available if the Candidate elects not to complete the program or module and/or submit an assessment for marking. Cancellations with a refund will only be accepted if a Candidate is able to provide evidence of “exceptional circumstance” in which they would be unable to complete a course of study. Candidates wishing to cancel from a module/program must submit an Application for Deferral/Cancellation Form to Fit Dimension Education CEO for consideration. The Application for Deferral/Cancellation Form is available from the Fit Dimension Education website.

Additional Services Fees Where additional services are required by the Candidate the following fee structure will apply;

Service Fee

Workbook Fee (In the interest of the environment workbooks are completed online. This fee is only if a printed version of the workbook is requested. Fee includes printing, postage and handling) NB. Courses can have more than one workbook.

$35 per workbook

Re-sit Fee $150 Credit Transfer Application Fee $30

Recognition of Prior Learning Application Fee $120 per unit

Certificate Re-print $40

Cancellation Administration Processing Fee $50 if students

have not commenced study

Extension Fee $80/month


Course Extensions Students can apply for course extensions before the expected course completion date or for special consideration up until three days after the expected course completion date of the assessment task. Courses will be extended on a monthly basis and an extension fee will apply for each month the course is extended. If a medical certificate is supplied, the first month extension fee may be waived at the discretion of the trainer.

Grounds for Refunds (Exceptional Circumstances) Candidates who cancel from a module/program will only be eligible for a refund in the following circumstances;

• Fit Dimension Education withdraws module/program; • Extended hospitalisation of Candidate due to illness or injury which is supported

by a medical certificate; • Extended illness of Candidate which is supported by a medical certificate; • Bereavement; or • International relocation.

Circumstances in which a refund will not be granted for cancellation from a module/program;

• Change of mind; • Change of employment or working hours; • Domestic relocation; • Financial hardship; or • Retrenchment (a deferral may be granted)

Any other reason a Candidate submits as grounds for cancellation will be assessed by Fit Dimension Education on a case by case basis.

Deferrals If a Candidate experiences Exceptional Circumstances but does not wish to cancel from a module or program they may apply to defer their studies to a later date. The standard deferral period is a maximum of 3 months from the date the deferral is granted. Any extensions to the standard deferral period will be assessed by Fit Dimension Education on a case by case basis.

Payment of Refunds Candidates who have been granted a refund will receive the full purchase amount, less a $50 administration processing fee (unless otherwise advised explicitly by Fit Dimension Education), within 15 working days from receipt of the returned hard copy training materials. Refunds will not be paid until all hard copy training materials has been returned back to Fit Dimension Education via certified mail. Refunds agreed by Fit Dimension Education will only be paid to the person or body (on behalf of the Candidate) from who the original payment was received. Where payment was made by credit card, refunds can only be made back to the credit card used in the original transaction.


Complaints and Appeals Should a Candidate wish to appeal a decision, they may do so by completing a Complaints and Appeals Form, attaching any related documentation and submitting their appeal to Fit Dimension Education following the process set out in the Complaints and Appeals Policy located on the Fit Dimension Education website. General Course Information Both SIS30315 Certificate III & SIS40215 Certificate IV in Fitness courses have a maximum timeframe of 12 months to complete from enrollment. This time period includes all exams online, practical workshops or any other assessment items. All students will be issued with an academic study guide to assist course completion within the timeframe. Students may gain extensions on the academic timetable issued up to a maximum of 5 weeks, if they apply in writing prior to the end of the course or subject academic timetable completion date and it is within the full time frame above. No extension can be given over the maximum time allocated.

* Maximum time is at the discretion of Fit Dimension Education Below are the estimated hours allocated for each course which include teaching hours, additional study hours, theory assessment and practical delivery and assessment.

Duration and Scheduling: SIS30315 Certificate III in Fitness This cohort is expected to be completed in 12 months (approximately 25hrs per week).

Unit Code

Teaching Hours (Theory, video

lessons & video demonstrations)

Additional study hours (Research,

study, tutorial

support)

Theory Assessment (Formative quizzes & written

assessments)

Practical Delivery

Practical Assessment (Including

summative assessment)

Total Hours

Module1 SISFFIT004

(Core) 58 81 23 42 5 209

SISFFIT005 (Core) 17 23 7 8 5 60

Module 2 SISFFIT001

(Core) 9 9 3 19 5 45

SISFFIT006 (Elective) 6 12 3 16 5 42

Module 3 SISFFIT003

(Core) 15 21 15 37 8 96

Module 4 SISXFAC001

(Core) 9 9 7 13 5 43


Duration and Scheduling: SIS30315 Certificate III in Fitness This cohort is expected to be completed in 12 months (approximately 25hrs per week).

Unit Code




study, tutorial

support)


assessments)

Practical Delivery



Total Hours

BSBRSK401 (Elective) 12 12 10 20 4 58

HLTWHS001 (Elective) 9 9 7 14 4 43

Module 5 SISXCCS001

(Core) 7 9 11 11 5 43

SISXIND001 (Core) 10 12 14 18 4 58

SISXCAI006 (Elective) 7 9 11 13 3 43

Module 6 SISFFIT002

(Core) 63 84 29 30 10 216

SISFFIT014 (Core) 27 36 13 27 8 111

Module 7 SISFFIT007 (Elective) 16 90 8 8 8 130


Provide First Aid HLTAID003 (Elective) 5 5 0.5 3.5 4 18

Total Hours 286 511 169.5 287.5 91 1345


Duration and Scheduling: SIS40215 Certificate IV in Fitness This cohort is expected to be completed in 12 months (approximately 25hrs per week).

Unit Code




study, tutorial

support)


assessments)

Practical Delivery



Total Hours

Module1 SISFFIT017

(Core) 10 11 9 14 5 49

SISFFIT018 (Core) 9 10 10 13 5 47

SISFFIT019 (Core) 12 10 9 16 5 52

Module 2 SISFFIT015

(Core) 15 16 15 13 5 64

SISFFIT016 (Core) 11 9 9 7 5 41

Module 3 SISFFIT020

(Core) 14 15 12 17 5 63

SISSSCO307 (Elective) 15 14 12 19 4 64

SISFFIT026 (Core) 3 3 3 5 1 15

SISFFIT025 (Core) 3 3 2 5 1 14

Module 4 SISFFIT021

(Core) 13 18 27 26 5 89

SISFFIT023 (Core) 7 10 15 13 5 50

SISXRES001 (Core) 5 6 8 8 1 28


Module 5 BSBSMB401

(Elective) 9 15 18 0 0 42

BSBSMB403 (Elective) 9 15 18 0 0 42




Duration and Scheduling: SIS40215 Certificate IV in Fitness This cohort is expected to be completed in 12 months (approximately 25hrs per week).

Unit Code




study, tutorial

support)


assessments)

Practical Delivery



Total Hours


Module 6 SISFFIT012 (Elective) 15 37 15 17 5 89

SISFFIT013 (Core) 15 38 15 18 5 91

Total Hours 205 293 278 217 62 1055

Duration and Scheduling: Group A Elective - Aqua Exercise Instructor (Statement of Attainment) This cohort is expected to be completed in 6 months (approximately 18hrs per week).

Unit Code




study, practical

experience tutorial

support)


assessments)

Practical Delivery

Assessment (Including


Total Hours

SISFFIT008 16 90 8 8 8 130

SISFFIT022 16 90 8 8 8 130

SISAQU008 12 55 4 8 8 87

SISAQU002 5 50 1 2 1 59

BSBRSK401 12 12 10 20 4 58

HLTWHS001 9 9 7 15 3 43

HLTAID003 5 5 0.5 3.5 4 18

Total Hours 75 311 38.5 64.5 36 525


Duration and Scheduling: Group B Elective - Group Exercise Instructor (Statement of Attainment) This cohort is expected to be completed in 6 months (approximately 15hrs per week).

Unit Code




study, practical

experience tutorial

support)


assessments)

Practical Delivery

Assessment (Including


Total Hours

SISFFIT007 16 90 8 8 8 130

SISFFIT011 16 90 8 8 8 130

BSBRSK401 12 12 10 20 4 58

HLTWHS001 9 9 7 15 3 43

HLTAID003 5 5 0.5 3.5 4 18

Total Hours 58 206 33.5 54.5 27 379


Duration and Scheduling: Entry requirement units for SIS40215 Certificate IV in Fitness (Statement of Attainment) This cohort is expected to be completed in 12 months (approximately 16hrs per week).

Unit Code




study, tutorial

support)


assessments)

Practical Delivery



Total Hours

Module1 SISFFIT004

(Core) 58 81 23 42 5 209

SISFFIT005 (Core) 17 23 7 8 5 60

Module 2 SISFFIT001

(Core) 9 9 3 19 5 45

SISFFIT006 (Core) 6 12 3 16 5 42

Module 3 SISFFIT003

(Core) 15 21 15 37 8 96

Module 4 SISFFIT002

(Core) 63 84 29 30 10 216

SISFFIT014 (Core) 27 36 13 27 8 111

Module 5 SISXCCS001

(Core) 7 9 11 11 5 43

Provide First Aid (If required) HLTAID003 (Elective) 5 5 0.5 3.5 4 18

Total Hours 207 280 104.5 193.5 55 840


Re-sit Fee A re-sit fee relates to the fee charged by Fit Dimension Education to a Candidate who has been deemed not-yet-competent (NYC) after an assessment has been marked by an assessor within the six month time frame for assessment. Based on guidance from the assessor, a candidate may choose to resubmit a new assessment for marking once after their original submission. If a candidate is unsuccessful on their second attempt they will be deemed to have not passed the module/program of study. Candidates who submit their assessment after the twelve month time frame for completion of a module has passed will be charged a re-sit fee of $150 (up to one month from end date). Candidates who have not submitted an assessment for marking within this time (12 months plus 1 month) will be deemed to have not completed the module.

Students must make every endeavour to complete their Fit Dimension Education course as per their allocated finish dates. Students completing the SIS30315 Certificate III & SIS40215 Certificate IV in Fitness course can attend any of the weekend based practical workshops at no additional costs (see available dates – these may be subject to change).


First Aid This unit describes the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

SIS30315 Certificate III in Fitness contains a unit, HLTAID003 Provide first aid, which must be completed through an external RTO. Fit Dimension Education has an agreement in place with First Aid Accident and Emergency (RTO ID 32508) which allows students to receive training for this unit. First Aid Accident and Emergency is a third party training provider who conduct training and assessment services on behalf of Fit Dimension Education. Please note that the cost of this external training is not included in any of your course fees. Upon successful completion of HLTAID003 Provide first aid, First Aid Accident and Emergency will provide you with a certificate of completion. You will need to submit a copy of your HLTAID003 Provide first aid certificate in order for us to process a Credit Transfer against this unit on your student record. If you have chosen your own third party provider, you must submit a certified copy of your certificate. If you have undertaken training with First Aid Accident and Emergency, you must forward Fit Dimension Education the email you receive which contains the electronic copy of your certificate.

Students completing the SIS30315 Certificate III in Fitness must complete the HLTAID003 Provide First Aid requirements to course complete and to gain and maintain registration as a qualified instructor with Fitness Australia or Physical Activity Australia.

Students commencing the SIS40215 Certificate IV in Fitness course must have a current HLTAID003 Provide First Aid certificate prior to enrolment.

First Aid Accident and Emergency is a 1 day face to face comprehensive course that will give you the knowledge, skills and confidence to help an ill or injured person until emergency help arrives. You will learn the DRSABCD action plan as well as resuscitation, defibrillation, asthma, anaphylaxis and the management of various injuries and illnesses. For more information on First Aid Accident and Emergency visit their website at https://www.firstaidae.com.au/

or

Contact Fit Dimension Education Phone: 02 66742274 Email: [email protected] Website: www.fiteducation.com.au


https://www.firstaidae.com.au/


http://www.fiteducation.com.au/

Change of Delivery Dates Fit Dimension Education reserves the right to change practical course dates and venues, or to cancel courses if necessary. In the event of a course or subject being cancelled every effort will be made to avoid inconvenience by transferring attendees to other scheduled courses or subjects. On enrolment students are confirming they have read the course information pack, and student handbook, and are therefore aware of the requirements and structure of the course.

Recognition of Prior Learning, Credit Transfer and Mutual Recognition Fit Dimension Education recognises other AQF/ VET Quality Framework Certificates, Record of Results and Statements of Attainments awarded by other schools and colleges. Students may apply to Fit Dimension Education for recognition of any relevant courses or subjects undertaken at Fit Dimension Education or at any other institution. Students seeking an RPL are required to complete the RPL kit and application form (available by contacting Fit Dimension Education).

Training and Compliance Fit Dimension Education is responsible for all training, assessment and compliance with the standards for RTO’s. Fit Dimension Education is responsible for the issuance of AQF certification however if this is not possible due to unforeseen circumstances the student will not be disadvantaged. The student will be referred to another RTO for course completion and depending on the circumstances a course refund or partial refund will be arranged. Fit Dimension Education has an agreement in place with First Aid Accident and Emergency (RTO ID 32508) which allows students to receive training for HLTAID003 Provide first aid. First Aid Accident and Emergency is a third party training provider who conduct training and assessment services on behalf of Fit Dimension Education. If First Aid Accident and Emergency is not able to deliver HLTAID003 Provide first aid due to unforeseen circumstances the student will not be disadvantaged. The student will be referred to another RTO for unit completion. If Fit Dimension Education undergo any changes within the RTO structure or course delivery the student will be notified within 30 days. For more information please see the Australian Skills Quality Authority website at https://www.asqa.gov.au/students


https://www.asqa.gov.au/students

Recognition of Prior Learning Fee Candidates wishing to apply for recognition of prior learning (RPL) should follow the procedures outlined in the Recognition of Prior Learning Policy located on the Fit Dimension Education website. On completion and submission of the required forms and documentation, the application form will be forwarded to the Fit Dimension Education Member Administration team for process of payment. This fee is applied per unit of competency for which recognition is being sought.

Mutual recognition is a process for students who have a qualification or statement of attainment for vocational education and training completed at another Registered Training Organisation. Students can apply for recognition of their training as a part of their application.

Recognition of prior learning (RPL) is a process for giving students credit for skills, knowledge and experience gained prior to enrolling in the selected course. It can be gained at any stage of their lives, through formal and informal learning, in Australia or overseas, through work or other activities such as volunteering. RPL is available for all Fit Dimension Education courses. The process will require the student to provide documented evidence of competence against the units for which you are asking for RPL.

Credit Transfer is when credit is granted for a unit of competency based on subjects or units completed through another institution or training organisation.

For further information or to apply for recognition based on any of these areas, students can request a handbook and application form from [email protected] Grievance and Student Complaint Policy All students have the right to appeal an assessment decision where they feel the assessment process was unfair or that the decision made by the assessor does not accurately reflect their competence or grade of achievement. An appeal is not interpreted as a criticism of the assessor. Rather, it is cause to review the assessment process. If a student indicates they wish to appeal an assessment decision they should be provided a Formal Grievance Form and given relevant procedural information, advice and support by the relevant staff member. If you are dissatisfied with the outcome of your appeal, you may make a written request to the Director of Education or the Director of Student Services for an independent external review of the decision. You will be provided with access to an external independent review of the grievance decision. Charges may apply for these services. If you are still not satisfied with the outcome you may contact the Australian Skills Quality Authority (ASQA) www.asqa.gov.au. Appeals against an assessment decision must be lodged within 4 weeks of being formally notified of the result of the assessment. All grievances will be treated with confidentiality and will not be detrimental to the student initiating the complaint.



Access and Equity Fit Dimension Education is committed to integrating access and equity principles within all services that we provide to our students. Access and equity refers to the policies, procedures and approaches that ensure that Fit Dimension Education training programs are responsive to the diverse needs of all students. Access and equity is concerned with removing the barriers and the opening of opportunities.

In education and training, it means ensuring that people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location.

Anti-Discrimination If you feel you have been discriminated against, e-mail or call Fit Dimension Education. If your complaint is still un-resolved, you may wish to seek external advice.

Reasonable adjustment A reasonable adjustment is a measure or action that will be taken to assist a student with a recognised disability to participate in training on the same basis as other students. An adjustment is reasonable if it takes into account the student’s learning needs and balances of all parties affected – the student with the disability, Fit Dimension Education staff and other students undertaking training. Fit Dimension Education is aware that the training programs delivered by the RTO will sometimes need adjustments to ensure equal opportunity for students with disabilities. The nature of reasonable adjustments is such that they are designed to minimise the disadvantage experienced by learners with a disability, rather than provide learners with a competitive advantage. This can include administrative, physical or procedural modifications.

Language, Literacy and Numeracy Support Fit Dimension Education can provide students with information about specialist assistance for students who require support with language, literacy or numeracy. Fit Dimension Education will work in co-operation with the external specialist service to ensure successful outcomes.

Support Services Our organisation provides adequate protection for the health, safety and welfare of our students. This includes appropriate support services in terms of learning and personal counselling. Please contact Fit Dimension Education for more information [email protected]



Disciplinary Procedures Students who are found acting outside Fit Dimension Education code of conduct maybe disciplined by a member of staff. Any student who commits a breach of discipline or is deemed as presenting a significant risk to themselves or others may not be able to continue their study with Fit Dimension Education.

Insurance All students completing practical placements in fitness centres are insured through Fit Dimension Education student policy.

Enrolment All enrolments are processed within 24 business hours of receipt. Students are provided with confirmation of enrolment and receipt.

Privacy Student details remain confidential and are only accessible to designated Fit Dimension Education staff. People other than the student cannot access student records without prior written approval from the student. When another party has paid for a student’s course they will have access to the student’s records. If students receiving funding from Centrelink Fit Dimension Education may be contacted to provide information on student progress. Fit Dimension Education cannot state hours studied due to the nature of the courses, we will just provide enrolment date, assessments completed and assessments outstanding (unless otherwise requested by Centrelink).

Student Records Your records are updated every time an assessment is completed. We regularly inform you of your progress throughout the course. If you need access to your records or require a Statement of Attainment, please contact Fit Dimension Education. There is no fee to obtain a Statement of Attainment during the course or to receive a course completion certificate on course completion, however a fee applies for replacement statements after course completion. Statements of Attainment will only be issued for units that have been completed in full and fully paid. Student records are maintained for a period of 30 years. If a student changes their postal address it is their responsibility to contact Fit Dimension Education otherwise any documents will be posted to the wrong address.


Course Withdrawals As a student you may choose to cancel or withdraw from your course at any time. If you choose to withdraw outside the course refund policy you will receive no financial reimbursement for your withdrawal. At the time of withdraw students will be automatically be eligible for a statement of attainment for any competencies completed, please speak to your course coordinator regarding withdrawal. Issue of Qualifications Qualifications are issued within 14 working days of the final assessment being marked competent. We will also provide you with the details of the registration associations. There is a $40 fee to have certificates re-issued. Special assistance program Fit Dimension Education offers a student assistance program, AccessEAP – Student Assistance Program (SAP). This allows Fit Dimension Education students to access confidential student counselling at no cost to the student. A Student Assistance Program is a professional and confidential counselling service provided by AccessSAP for students of tertiary education providers. AccessSAP can help align students’ concerns with your commitment to provide support to help them complete their chosen course of study. With the focus on maintaining the mental wellbeing of students, AccessSAP can assist your students when personal, family or study issues are impacting on their quality of life. The support offered will assist your students overcome barriers to completing their studies. Through access to professionally qualified and experienced counsellors over the phone or face to face, your students have the opportunity to identify problems and find ways of resolving them. Contact Fit Dimension Education [email protected] or AccessEAP 1800 81 87 28 http://www.accesseap.com.au/individual-support/counselling-services/student-assistance-program



http://www.accesseap.com.au/individual-support/counselling-services/student-assistance-program

http://www.accesseap.com.au/individual-support/counselling-services/student-assistance-program

Fit Dimension Education -Practical Workshop Partnerships The practical workshops are run over 1-4 weekends (2-7 days depending on the electives chosen) or a 7 day intensive school at one of our practical sites. We use a variety of practical sites depending on what course you are completing, all situated within 20 minutes of the Gold Coast Airport. Dates will be provided for you and updated regularly on our website with the practical course location. On occasion the course location will be listed as TBA (to be advised), this will be updated as soon as the practical location is confirmed. For further information please contact Fit Dimension Education Phone: 02 66742274 Email: [email protected] Website: www.fiteducation.com.au Moodle online learning site: http://www.fiteducation.com.au/courses Office hours: Monday to Friday 9am – 5pm



http://www.fiteducation.com.au/

http://www.fiteducation.com.au/courses

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