Fit for the FutureFit for the FutureChristine Amyes

Executive Director - People

New Charter Housing Trust Group

Current Qualification Levels in the SectorCurrent Qualification Levels in the Sector

45% - Level 4 or higher

66% - Level 3 or higher

4% - no qualifications

So everything is fine......?

Annual Population Survey, 2009

Factors driving the demand for skillsFactors driving the demand for skills

The economy

Customer demands

Policy, legislation and regulation

Technology

Changing working patterns

Changing composition of workforceSector Skills Assessment for the Housing Sector 2010

Skills needed for the futureSkills needed for the future

Partnership & collaborative working

Flexibility

Multi tasking

Financial skills

Customer service

Communication skills

Management and leadership skills The Asset Skills Housing Survey, 2010

A little research of our own........A little research of our own........

Your top 5 skills?

Do you use them every day?

Are those skills nurtured in your role?

Does the talent management process help you?

Whose responsibility is it?Whose responsibility is it?

The Individual

The Organisation

Skills

The Housing Sector’s RoleThe Housing Sector’s Role

Understand the landscape

Plan for future needs

Work together – employers, professional bodies, Sector

Skills Council

Promote the sector as an employer

Ensure excellent education options are available

The Organisation’s RoleThe Organisation’s Role

To recruit the best talent available

To be clear about the skills our people have

To be clear about the skills we need - at all levels

To make the most of the talent we have

To encourage our people to develop new skills

To provide opportunities for learning

•Managing the talent we have

•Developing new skills

•Encouraging ownership & responsibility

Influence & Support

Potential future employees

Our People

•Work ready - range of key skills

•Awareness of opportunities

•Being a GREAT employer

•Involvement at a sector level e.g. CIH and Asset Skills

•Support initiatives e.g. CIH Positive Action for Disability

•Best HR and Learning practices

What New Charter are doing.....What New Charter are doing.....

Future employees.....Future employees.....

Guidance for our own people

Volunteering and

Mentoring

Social Enterprise Schemes

Work with Complex Families

Skills 2 Build

Job Fairs

Interview

Experience

Apprenticeships

Partnerships

“Great Opportunities” CIH Positive Action for Disability

Schools

Future employees.....Future employees.....

•In our neighbourhoods

•1,650 11-18 year olds

•Improving standards

•Raising aspirations

Our People.......Our People.......

Performance

reviewsCoachingCoaching

Talent

Management

Programme

Neighbourhood

Development

Programme

Dragons’ Den

Secondments

Extensive in-house training

Further & Higher Education

Development

plans

Learning Centre

Glass Forward

Mentoring

We have great people working in housing.

We will be fit for the future.

Thank you