INTRODUCING

Summer 2012

CREDENTIALSFL is today serving in excess of 100,000 vehicles across 24 European countries and employing over 250 people

Privately owned and Independent

Established in 1996

Covers 24 countries from its Own offices

Serves exclusively large fleets

Manages in excess of 100,000 vehicles across Europe

Employs over 250 people across Europe

Best in class IT Portfolio across Europe

Delivered savings in excess of €950m over past 16 years for its clients

CREDENTIALS – FL HellasFL is today offering services in Greece & Cyprus

FL Hellas operational since summer 2011

Offices based in Athens

Highly experienced professionals with >22 years in the Greek automotive & fleet market

Full range of Fleet Management services provided

Client portfolio comprising of Blue Chip companies such as Henkel, MSD, NSN, Kraft Foods, Sony, Coca Cola etc.

Common IT systems with EMEA countries but with localized infrastructure

ORGANISATIONAL STRUCTURE- EUROPEFL’s organisational structure is set up to accomodate clients in single & multipe countries CEO

FINLAND

SWEDEN, NORWAY & DENMARK

OPERATIONS

UNITED KINGDOM

NETHERLANDS

BELGIUM & LUXEMBOURG

FRANCE

SWITZERLAND

AUSTRIA & CZECH

ITALY

SPAIN

PORTUGAL

HUNGARY

RUSSIA & UKRAINE

HELLAS

GERMANY

EU PROCESS MGMT & QUALITY

SUPPLY CHAIN MANAGEMENT

ACCOUNT MANAGEMENT

SALES & BUSINESSDEVELOPMENT

CONSULTING & IMPLEMENTATION

FIN

AN

CE &

AC

CO

UN

TIN

G

HU

MA

N R

ES

OU

RC

ES

EU IT

EU SHAREDSERVICE

S

EUSCMTEAM

LOCALMGMT

IN CORE MARKET

S

EUACCTMGMTTEAM

LOCALMGMT

IN CORE MARKET

S

EUSALES TEAM

EUSALES

SUPPORT

EUIMPL

TEAM

EUCONSUL

TTEAM

CENTRAL CLIENT

PAYMENT

ORGANISATIONAL STRUCTURE - GREECEFL’s organisational structure and support teams for Greece

CEO Peter Soliman

OPERATIONS& QUALITY

COUNTRYMANAGEREmmanuelDarkadakis

EU PROCESS QUALITYBarbaros Hooimeij

er

SALES & BUSINESSDEVELOPMENTPeter Soliman

CONSULTING & IMPLEMENTATION

Michelle Clarke

EU SYSTEM

S & TOOLS

Bill Chenault

EUSUPPLY CHAINSimon

Spremberg

EUACCOUN

TMGMTTEAM

EUSALES TEAM

EUSALES

SUPPORT

Tobias Kern

EUIMPL

TEAM

EUPROGRA

M OFFICE

ThibaultAlleyn

FINANCE & HR

Mathieu Devos

EU FINANCE & ACC

SUPPLY CHAIN & ACCOUNT MANAGEMENT

Vinzenz Pflanz

OPERATIONS MANAGER

Helen Dimou

USERSUPPO

RT TEAM

REFERENCESFL is recognised by the worlds largest corporations, managing approximately 100,000 of their vehicles across Europe

High Tech Chemicals/Pharma

Applied Tech/Services Consumer Business

Single countryMultiple countries

SOURCING MODELSTwo sourcing models exist for fleets – FL offers the best of both models

SINGLE SUPPLY

Uncontrollable components

Single LC selected Tactical pricing

…thereafter black box

MULTI SUPPLY

Lowest TCO & risk diversification

Best of best = lowest price and is based on:

Re-marketing capabilities, vehicle mix and kick backs Cost of capital differences

FLEET LOGISTICSPermanent

competition

Independent cost/quality control

Administration and complexity managed by FL

“Plug-and-play” into local suppliers

Single point of contact (Driver, HR, Finance,

Fleet Mgmt)

VALUE PROPOSITIONFL’s mission is delivered through 4 core value propositions…

TCO optimizati

onDriver

experience

Business Process Redesign/Outsourc

ingTransparenc

y and Control

Fleet Logistics` mission, as a fleet solutions integrator, is to help fleet operators reduce & control their Total Cost of Ownership whilst creating best practice

driver experience by combining expertise, infrastructure (processes, offices, IT) and scale.

DRIVER SUPPORTDrivers can contact their lease company or 3rd party vendors directly or via their dedicated team at FL

Accident Breakdown Servicing Tires Replacement car Ordering procedure

Driver queries Client dedicated helpdesk

Vehicle ordering Driver portal Telephone system Ticket system

3rd party vendors

Leasing companies Breakdown recovery Driver training Glass, tires, etc

Our highly experienced fleet professionals, combined with streamlined processes ensures a smooth and satisfactory experience

for all drivers

All drivers will have access to a password restricted portal enabling them to access key data pertaining to them and the operation of their company vehicle

DRIVER PORTAL

Fleet Logistic’s mission, as a fleet solutions integrator, is to help fleet operators reduce and control their Total Cost of Ownership (TCO) and ensure best practice driver experience, by combining expertise, infrastructure and scale

across Europe.

Customer’s Fleet Link/Operator

Customer’s Vehicle Drivers

Fleet Suppliers (OEM, dealers, etc...)

Lease Supplier3 ...

Lease Supplier2

Lease Supplier1

Car Policy

Multi - bidding

Contracts

VendorMgmt

DriverSupport

OperationalMgmt

HOW DOES IT WORK?

CUSTOMER

BoD / HR

Car Policy Decisions & Approvals

VALUE CREATIONFL creates value for its clients in many ways to deliver a Return on Investment (ROI)

FL Mgmt.

fee

Yearly optimizations derived from 4 main areas

TCO

baseline

TC

O i

n %

SourcingSourcing Vehicle lifecycle Mgmt.Vehicle lifecycle Mgmt.General strategic

measuresGeneral strategic

measures

Car return Car return

44332211

1.11.1

1.21.2

1.31.32.12.1

2.22.2

1.31.3

2.32.3

3.13.13.23.2

FL configurator: bonus/malus system for drivers in order to influence vehiclechoice (e.g. Co2 emissions/fuel spends)

Outsourcing of non-core processes e.g. driver contact: FL acts as the single point of contact for the client/drivers

Enforcement of client policy: i.e. identification of driver’s non compliance with policy and contribution of driver recharges regulations which result in recharges to drivers

Strategic measures: e.g. car policy optimizations, contract extensions, RFP’s

Multi-Bidding: permanent creation of competition on each vehicle ordered

Key dealer approach: FL pools purchase volumes across clients resulting in improved terms and conditions

2.12.1

3.13.1

2.32.3

3.23.2

2.22.2

4.14.1

Unbundling of selected service components from the leasing rate incl. management of 3rd parties

Management & control of car return process including smart/spot repair and invoice control for additional end of contract damages

ROI ROI

Cost control: Recalculations, permanent invoice control, reallocations,

1.21.2

4.14.1

100%

AdjustedTCO

baseline

AdjustedTCO

baseline

TC

O O

pti

miz

atio

n

AWARDSINNOVATION AND FLEET MANAGEMENT EXPERTISE HAS LED TO FL & THEIR CLIENTS RECEIVING PRESTIGIOUS AWARDS

Awarded to for innovative approaches, tools, products and services offered by an International Fleet Management company

Honoring FL’s Fleet Management solution, FleetCare®

Awarded to for the industry-recognized, market leading car configurator, Fleet.Wizard®

The judges praised Fleet.Wizard®’s ability to provide a fully integrated and automated vehicle ordering process

Awarded to Bruce Mclaren (Microsoft), honoring their International Fleet Management strategy & efficient car policy, leading to TCO and Co2 reduction

FL has been working with Microsoft for more than 6 years and have played an integral part in developing and implementing new fleet strategies

Awarded to Nokia Siemens Networks (Kraft), honoring their Co2 emission reduction

FL has been working with Kraft for more than 3 years and have developed a Green Fleet strategy which has been fundamental in Kraft achieving the reduction of their Co2 by 18%

Fleet Logistics CEO, Peter Soliman

Outsourced Activities in Brief

1. Vehicle Ordering

2. Invoice Control and Processing

3. Reporting (operational & consolidated)

4. Accounting & Payroll file

5. Surplus Vehicle Management

6. Recalculation

7. Reallocation

8. Vehicle Return

9. Driver Referral Service

10. Account Management

11. Vendor Management

2 - I nvoice Control & Processing2 - I nvoice Control & Processing

DRIVER FLEET LOGISTICS OTHER SUPPLIERSCLIENT LEASING COMPANY

Client signature: ……………………………………………………… Date: …………………………………………….

Recurring Invoice IN

Non-Recurring Invoice IN

Send electronic & paper invoice

to FL

Upload flat file in ERP

Build FL standard

accounting file

Send accounting file for upload in

Client ERP system

Send electronic & paper invoice

to FL

Invoice correct?

Raise query with supplier

Log query in Fleet.Ticket &

monitor response

Accept invoice and record details in Fleet.net

Validate for payment

Pay invoice

Paper invoice validation via:· Authorisation stamp· SignatureAll received invoices are sent to client

No

Optional

Pre validate invoice against

Fleet.net & client spec

Upload to Fleet.net via IVT

Send paper invoices to

client

Invoice address: ClientLegalEntity, c/o Fleet Logistics local country address

Check paper invoice:· VAT nr· Client address· PO nr· Electronic and paper match?· Follow-up missing invoices

Check:· Contractually correct?· Mathematical correct?· Actual cost correct?

Accounting file includes:· Employee nr· Cost center· GL Account· Cost Category

Credit note?

Check outstanding credit note

requests and close query

Yes

OUR PROMISE

TCO DRIVEREXPERIENCE

STRATEGIC PARTNERSHIPIn co-operation with TÜV SÜD Auto Service and our FleetCompany brand, FL has enhanced its service portfolio by having the ability to offer Maintenance and Accident Mgmt

Combined international Expertise

Providing full Fleet Management

services for ALL fleets

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Contact Details

Emmanuel DarkadakisCountry Manager

Fleet Logistics Hellas Ltd1 Louki Akrita St., 173 43 Agios Dimitrios,

Athens, Greece

T. +30210 9959 780F. +30210 9917 601 M. +30 6932 101 413

e-mail: emmanuel.darkadakis@fleetlogistics.com

web: http://www.fleetlogistics.com