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FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Page 1: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

FLEXIBLE APPOINTMENT BASED SYSTEM

ITS EuropeJune 7, 2011

Adaptive Response to Traffic and Processing Delays

Page 2: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

Introduction

Delivers advanced operational decision-making systems in trade and transportation, and other verticals

Example Programs: PREDICT – U.S. Food & Drug

Administration

Global Trader – U.S. DoD

Aqaba Truck Control System (Jordan)

Karachi Port Access Workflow System (Pakistan) 2

Dr. Amrinder AroraVice President – TechnologySolution Lead, Nafith TCSSolution Lead, FDA – PREDICT

Adjunct Faculty, Department of Computer Science,GWU

Page 3: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Understanding Transportation Delays..

Processing Delays/Delays due to visibility Delays due to congestion Delays due to security

DelaysVisibilityCongestionSecurity

Page 4: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

Eliminating Delays

• Port Community System, PortMonitor• Single Window for Trade Processing

Cargo Community System

• Truck Control System• Freight Corridor Management System

Freight Traffic Management System

• Customs Screening System• Transit Access Screening System

Risk Assessment System

Improve Visibility

Eliminate Congestion

Expedite Trade and Improved Security

…one component at a time

Page 5: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

3 Approaches to Freight Traffic Management

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Capacity Management

• Dynamic, and easy to understand

• Does not easily allow scheduling of operations in facilities

• May depend upon mandatory participation

Appointment / Scheduling

• Allows scheduling of specialized operations in facilities

• May lead to under utilization of resources

Variable Tariff / Incentive

• Uses forces of demand and supply

• Does not depend on mandatory participation

• May be ineffective if too static, or hard to comprehend if too dynamic

Page 6: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Our Focus (this presentation)

Scheduling/Appointment Based

Risks with Appointment Based SystemsUnderutilization if too conservative

Handle no shows

Ensure appointments cannot be “sold”

Page 7: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Our Approach

Develop models for predicting arrival times Be adaptive – Adjust appointments if necessary

MultiCurveGA – Develop models AdjustAppointments

Page 8: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Predictive Modeling for Arrivals

Vessel data Terminal processing times and delays Real-time traffic delays and vehicle speeds on access

roads Location from participating trucks Road closures and detours

Page 9: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Application 1 – Syria-Jordan FTZ

Jordan

Syria

Page 10: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Trucks unload/load and leave FTZ.

Syria-Jordan FTZ – Before FTZCS

Sense of disorder and chaos concerns FTZ and Customs officials

Long, indeterminate trip times due to truck/load/docs problems

Poor coordination between trucks and businesses within FTZ

Frequent altercations between truck drivers and villagers

FTZ unable to keep up with demand

No performance measurements

The Problems

The Process

No check on capacity; trucks enter FTZ.

Operations slow as trucks congest FTZ.

Indeter-minate waits

Trucks queue at FTZ and nearby villages.

Page 11: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

FTZ and Customs have greater comfort with orderliness of FTZ operations

Less variable processing times for trucks

Village councils have confirmed reduction in incidents between truck drivers and villagers

Greater volumes handled by FTZ

Total time requirement for truck operation at FTZ reduced

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The New Process

Results

Dispatcher requests appointment with specific FTZ business

TCS checks capacity at gate and business. Confirms request.

Trucks dispatched for appointments enter FTZ without delay

Monitor and report truck, system and people performance

Page 12: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Application 2 – Karachi Port Access Workflow System (Pakistan)

Page 13: FLEXIBLE APPOINTMENT BASED SYSTEM ITS Europe June 7, 2011 Adaptive Response to Traffic and Processing Delays

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Seaports, logistics centers, dry ports and industrial areas are all candidates for better

freight traffic management

• Need to place as much focus outside the terminal gates for efficiency, as inside

• Evaluate all options – capacity based, appointment based, variable tariff based – they are not mutually exclusive