flightstats on-time performance report - october 2013

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October 2013 Copyright © 2013 FlightStats, Inc. Airline and Airport On-time Performance Report Summary of Airline Arrivals and Airport Departures for the period October 1, 2013 through October 31, 2013 Published November 5, 2013

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Page 1: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Airline and Airport On-time Performance Report

Summary*of*Airline*Arrivals*and*Airport*Departures*for*the*period**

October*1,*2013*through*October*31,*2013*

*

*

*

Published*November*5,*2013*

1*

Page 2: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.* 2*

Abstract*

This*FlightStats*monthly*OnHIme*Performance*Report*compares*the*onHIme*performance*of*

scheduled*passenger*flights*operated*by*the*top*airlines*throughout*various*regions*globally*as*well*

as*top*performing*airports*based*on*their*reported*departure*performance.**The*report*

summarizes*the*data*by*carrier*and*includes*a*breakdown*of*onHIme,*late,*very*late*and*excessively*

late*arrivals*and*departures.*Also*included*is*the*average*delay*for*flights*arriving*more*than*15*

minutes*late,*the*percentage*of*flights*cancelled*and*diverted.*Refer*to*each*category*secIon*for*

the*flight*status*coverage*of*the*airlines*scheduled*flights,*and*the*airports*scheduled*departures.*

Refer*to*the*Appendix*for*definiIon*of*delay*classificaIon,*cancellaIon*calculaIons,*and*the*airline,*

flight*and*airport*selecIon*criteria.**

Usage*and*ARribuIon*

You*are*free*to*reHpublish*the*informaIon*in*this*report*on*your*website,*blog,*or*in*printed*

material*as*long*as*you*provide*aRribuIon*to*FlightStats*and*a*link*to*www.flightstats.com.*

Disclaimer**

Customer*acknowledges*that*all*data*provided*or*available*through*FlightStats*is*owned*either*by*

FlightStats,*Inc.*or*by*thirdHparty*data*providers*(the*“Owners”),*and*that*Customer*shall*not*

acquire*any*ownership*or*interest*whatsoever*in*such*data.**FlightStats*data*is*solely*for*the*benefit*

and*purposes*of*Customer.**

The*informaIon*contained*in*FlightStats*reports*has*been*compiled*from*various*sources,*and*the*

Owners*disclaim*all*responsibility*for*checking*and*verifying*that*the*underlying*data*is*100%*

accurate.*Consequently,*the*data*is*provided*“as*is”*and*FlightStats,*Inc.*provides*no*warranIes*of*

any*type*to*Customer.**FlightStats,*Inc.*and*its*data*providers*are*not*liable*for*any*consequenIal*

damages*or*financial*loss*caused*by*any*person's*reliance*on*the*data.**

Company*InformaIon**

FlightStats,*Inc.*

522*SW*5th*Ave*

Suite*200*

Portland,*Oregon*97204**USA**

Tel.*+1*(503)*274H0938**

Fax:*+1*(503)*274H0939**

Direct*press*inquiries*to*Noel*Lee*([email protected])*

Visit*the*FlightStats*website*at*www.flightstats.com.*

Page 3: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Table of Contents

3*

1.  Major*InternaIonal*Airlines*and*Airports *4*

Airline*Arrival*Performance*and*CancellaIons *5*

Airport*Departure*Performance*and*CancellaIons *9*

2.  North*American*Region *13*

Airline*Arrival*Performance*and*CancellaIons *14*

Airport*Departure*Performance*and*CancellaIons *18*

3.  European*Region *22*

Airline*Arrival*Performance*and*CancellaIons *23*

Airport*Departure*Performance*and*CancellaIons *27*

4.  Asian*Region *31*

Airline*Arrival*Performance*and*CancellaIons *32*

Airport*Departure*Performance*and*CancellaIons *36*

5.  Top*10*Lists*–*Airlines*and*Airports *40*

6.  Appendix *42*

Page 4: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Major International Airlines and Airports

Summary*of*Monthly*Results**

Major*InternaIonal*airlines*on*average*delivered*81.90%*of*their*flights*to*the*arrival*

gate*within*15*minutes*of*schedule*in*October,*up*slightly*from*September.**Nearly*

10%*of*major*internaIonal*flights*were*delayed*by*30*minutes*or*less,*leaving*roughly*

9%*to*be*delayed*longer*than*30*minutes.**(OS)*Austrian*Airlines,*(AY)*Finnair,*(DL)*

Delta*and*(JL)*Japan*Airlines*topped*the*list*this*month*and*delivered*over*90%*of*

their*flights*on*Ime.*

Delivering*an*onHIme*performance*raIng*of*92.52%,*(HND)*Tokyo’s*Haneda*is*back*in*

the*top*spot*among*the*world’s*busiest*airports,*(SEA)*SeaRle*and*(DTW)*Detroit*

followed.*The*average*onHIme*departure*performance*among*the*top*internaIonal*

airports*was*79.24%*up*slightly*from*September.**(SIN)*Singapore*canceled*5.93%*of*

flights*in*October,*down*from*6.06%*in*September.**

Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.**

Note:*The*flight*status*coverage*threshold*for*the*Major*InternaIonal*Airlines*group*was*set*at*80%.*For*the*Major*InternaIonal*

Airport*group*the*departure*status*threshold*was*set*to*75%*although*in*most*cases*it*was*well*above*90%.*

4*

Page 5: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Major International Airlines

5*

OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013*

*

Rank Airline Sample

Size On-time Late (15-29 min)

Very Late (30-44 min)

Excessive (45+ min) Cancelled Diverted

19 (SU) Aeroflot 14,738 84.43% 8.52% 2.90% 4.15% 0.47% 0.00% 41 (AM) Aeromexico 4,154 72.14% 14.98% 4.53% 8.30% 0.53% 0.05% 22 (AB) Air Berlin 19,126 84.25% 9.05% 2.79% 3.91% 0.35% 0.00% 14 (AC) Air Canada 16,584 86.28% 7.76% 2.50% 3.41% 0.33% 0.05% 39 (CA) Air China 32,508 75.89% 9.82% 4.75% 9.54% 1.35% 0.01% 10 (UX) Air Europa 4,435 87.49% 6.50% 2.69% 3.32% 0.16% 0.00% 33 (AF) Air France 24,151 79.86% 10.96% 4.23% 4.93% 1.13% 0.00% 48 (AI) Air India 11,413 65.45% 14.81% 8.04% 11.69% 0.64% 0.00% 29 (NZ) Air New Zealand 5,175 80.63% 11.35% 3.63% 4.39% 1.45% 0.00% 40 (AK) Airasia 12,606 72.74% 14.58% 6.04% 6.64% 1.27% 0.00% 16 (AZ) Alitalia 12,041 85.46% 7.93% 2.84% 3.76% 2.13% 0.00% 27 (AA) American 57,400 82.39% 8.23% 3.51% 5.86% 0.30% 0.00% 7 (NH) ANA 20,916 88.93% 7.13% 2.03% 1.90% 1.00% 0.00%

30 (OZ) Asiana 9,796 80.61% 11.98% 3.65% 3.63% 0.46% 0.13% 1 (OS) Austrian Airlines 10,753 91.31% 5.26% 1.48% 1.95% 0.56% 0.00%

49 (AV) AVIANCA 12,785 60.82% 17.63% 8.39% 13.17% 1.93% 0.00% 47 (BA) British Airways 24,382 67.23% 16.04% 7.36% 9.35% 0.87% 0.01% 32 (CX) Cathay Pacific 8,679 80.14% 9.77% 3.88% 6.00% 0.71% 0.21% 45 (MU) China Eastern 49,648 68.71% 12.67% 6.55% 12.06% 4.47% 0.01% 3 (DL) Delta 76,501 90.54% 4.84% 1.68% 2.85% 0.05% 0.09%

12 (U2) EasyJet 35,575 87.17% 5.89% 2.51% 4.43% 0.52% 0.00% 38 (MS) Egyptair 7,115 76.30% 11.69% 5.68% 6.32% 1.56% 0.00% 35 (EK) Emirates 14,241 78.86% 12.36% 4.70% 4.08% 0.51% 0.00% 44 (EY) Etihad 5,669 68.79% 15.71% 7.93% 7.56% 0.18% 0.00% 36 (BR) EVA Airways 4,286 77.56% 11.41% 3.73% 7.30% 0.61% 0.00% 2 (AY) Finnair 3,747 91.05% 5.32% 1.84% 1.79% 0.08% 0.00% 5 (GF) Gulf Air 3,602 89.14% 6.34% 1.66% 2.86% 1.08% 0.00% 8 (IB) Iberia 6,483 88.44% 6.49% 2.29% 2.78% 0.20% 0.00% 4 (JL) Japan Airlines 10,824 90.51% 5.64% 1.43% 2.37% 1.25% 0.05%

17 (9W) Jet Airways 8,454 84.91% 8.83% 3.32% 2.90% 0.45% 0.05% 13 (KL) KLM 11,063 86.96% 7.03% 2.44% 3.57% 0.68% 0.00% 24 (KE) Korean Air Lines 13,297 83.45% 11.09% 2.87% 2.59% 0.50% 0.00% 15 (LH) Lufthansa 35,120 86.16% 9.41% 2.48% 1.95% 0.53% 0.00% 42 (MH) Malaysia Airlines 15,269 70.64% 14.68% 6.32% 8.36% 1.47% 0.00% 50 (PR) Philippine Airlines 2,876 60.24% 15.39% 7.75% 16.55% 1.70% 0.07% 20 (QF) Qantas 12,731 84.34% 9.26% 2.99% 3.34% 1.02% 0.06% 23 (QR) Qatar Airways 9,969 83.60% 9.21% 2.68% 4.51% 0.19% 0.00% 6 (SK) SAS 22,529 88.99% 6.38% 1.99% 2.65% 1.62% 0.00%

11 (SV) Saudi Arabian 13,603 87.20% 7.79% 2.18% 2.83% 0.03% 0.00% 28 (SQ) Singapore Airlines 7,701 81.03% 11.41% 3.64% 3.91% 0.79% 0.00% 18 (SA) South African 4,281 84.84% 6.63% 3.00% 5.53% 0.30% 0.00% 26 (LX) SWISS 11,444 82.58% 11.47% 3.64% 2.30% 0.81% 0.01% 31 (JJ) TAM 19,589 80.45% 11.18% 4.09% 4.28% 1.13% 0.00% 46 (TP) TAP - Air Portugal 5,682 68.63% 14.35% 7.27% 9.74% 0.76% 0.02% 34 (TG) Thai Airways 8,286 79.49% 14.01% 4.14% 2.36% 0.27% 0.00% 37 (UN) Transaero 5,739 77.48% 10.23% 4.68% 7.61% 1.73% 0.00% 25 (TK) Turkish Airlines 24,788 83.36% 10.49% 3.15% 3.01% 0.13% 0.00% 21 (UA) United 56,862 84.31% 6.78% 2.91% 5.82% 0.54% 0.18% 9 (US) US Airways 38,844 87.87% 6.44% 2.39% 3.28% 0.48% 0.02%

43 (UT) UTair Aviation 6,189 70.37% 15.23% 6.89% 7.50% 2.00% 0.00% Aggregate 853,649 81.90% 9.27% 3.62% 5.18% 0.90% 0.03%

Page 6: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

6*

84.43%*

72.14%*

84.25%*

86.28%*

75.89%*

87.49%*

79.86%*

65.45%*

80.63%*

72.74%*

85.46%*

82.39%*

88.93%*

80.61%*

91.31%*

60.82%*

67.23%*

80.14%*

68.71%*

90.54%*

87.17%*

76.30%*

78.86%*

68.79%*

77.56%*

91.05%*

89.14%*

88.44%*

90.51%*

84.91%*

86.96%*

83.45%*

86.16%*

70.64%*

60.24%*

84.34%*

83.60%*

88.99%*

87.20%*

81.03%*

84.84%*

82.58%*

80.45%*

68.63%*

79.49%*

77.48%*

83.36%*

84.31%*

87.87%*

70.37%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

(SU)*Aeroflot*

(AM)*Aeromexico*

(AB)*Air*Berlin*

(AC)*Air*Canada*

(CA)*Air*China*

(UX)*Air*Europa*

(AF)*Air*France*

(AI)*Air*India*

(NZ)*Air*New*Zealand*

(AK)*Airasia*

(AZ)*Alitalia*

(AA)*American*

(NH)*ANA*

(OZ)*Asiana*

(OS)*Austrian*Airlines*

(AV)*AVIANCA*

(BA)*BriIsh*Airways*

(CX)*Cathay*Pacific*

(MU)*China*Eastern*

(DL)*Delta*

(U2)*EasyJet*

(MS)*Egyptair*

(EK)*Emirates*

(EY)*EIhad*

(BR)*EVA*Airways*

(AY)*Finnair*

(GF)*Gulf*Air*

(IB)*Iberia*

(JL)*Japan*Airlines*

(9W)*Jet*Airways*

(KL)*KLM*

(KE)*Korean*Air*Lines*

(LH)*Lurhansa*

(MH)*Malaysia*Airlines*

(PR)*Philippine*Airlines*

(QF)*Qantas*

(QR)*Qatar*Airways*

(SK)*SAS*

(SV)*Saudi*Arabian*

(SQ)*Singapore*Airlines*

(SA)*South*African*

(LX)*SWISS*

(JJ)*TAM*

(TP)*TAP*H*Air*Portugal*

(TG)*Thai*Airways*

(UN)*Transaero*

(TK)*Turkish*Airlines*

(UA)*United*

(US)*US*Airways*

(UT)*UTair*AviaIon*

Major*InternaIonal*Airlines*

OnHIme*Arrivals,*October*2013*

Page 7: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

7*

0.47%*

0.53%*

0.35%*

0.33%*

1.35%*

0.16%*

1.13%*

0.64%*

1.45%*

1.27%*

2.13%*

0.30%*

1.00%*

0.46%*

0.56%*

1.93%*

0.87%*

0.71%*

4.47%*

0.05%*

0.52%*

1.56%*

0.51%*

0.18%*

0.61%*

0.08%*

1.08%*

0.20%*

1.25%*

0.45%*

0.68%*

0.50%*

0.53%*

1.47%*

1.70%*

1.02%*

0.19%*

1.62%*

0.03%*

0.79%*

0.30%*

0.81%*

1.13%*

0.76%*

0.27%*

1.73%*

0.13%*

0.54%*

0.48%*

2.00%*

0.00%* 0.50%* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%* 4.50%* 5.00%*

(SU)*Aeroflot*

(AM)*Aeromexico*

(AB)*Air*Berlin*

(AC)*Air*Canada*

(CA)*Air*China*

(UX)*Air*Europa*

(AF)*Air*France*

(AI)*Air*India*

(NZ)*Air*New*Zealand*

(AK)*Airasia*

(AZ)*Alitalia*

(AA)*American*

(NH)*ANA*

(OZ)*Asiana*

(OS)*Austrian*Airlines*

(AV)*AVIANCA*

(BA)*BriIsh*Airways*

(CX)*Cathay*Pacific*

(MU)*China*Eastern*

(DL)*Delta*

(U2)*EasyJet*

(MS)*Egyptair*

(EK)*Emirates*

(EY)*EIhad*

(BR)*EVA*Airways*

(AY)*Finnair*

(GF)*Gulf*Air*

(IB)*Iberia*

(JL)*Japan*Airlines*

(9W)*Jet*Airways*

(KL)*KLM*

(KE)*Korean*Air*Lines*

(LH)*Lurhansa*

(MH)*Malaysia*Airlines*

(PR)*Philippine*Airlines*

(QF)*Qantas*

(QR)*Qatar*Airways*

(SK)*SAS*

(SV)*Saudi*Arabian*

(SQ)*Singapore*Airlines*

(SA)*South*African*

(LX)*SWISS*

(JJ)*TAM*

(TP)*TAP*H*Air*Portugal*

(TG)*Thai*Airways*

(UN)*Transaero*

(TK)*Turkish*Airlines*

(UA)*United*

(US)*US*Airways*

(UT)*UTair*AviaIon*

Major*InternaIonal*Airlines*

Flight*CancellaIons,*October*2013*

Page 8: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

8*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

(SU)*Aeroflot*

(AM)*Aeromexico*

(AB)*Air*Berlin*

(AC)*Air*Canada*

(CA)*Air*China*

(UX)*Air*Europa*

(AF)*Air*France*

(AI)*Air*India*

(NZ)*Air*New*Zealand*

(AK)*Airasia*

(AZ)*Alitalia*

(AA)*American*

(NH)*ANA*

(OZ)*Asiana*

(OS)*Austrian*Airlines*

(AV)*AVIANCA*

(BA)*BriIsh*Airways*

(CX)*Cathay*Pacific*

(MU)*China*Eastern*

(DL)*Delta*

(U2)*EasyJet*

(MS)*Egyptair*

(EK)*Emirates*

(EY)*EIhad*

(BR)*EVA*Airways*

(AY)*Finnair*

(GF)*Gulf*Air*

(IB)*Iberia*

(JL)*Japan*Airlines*

(9W)*Jet*Airways*

(KL)*KLM*

(KE)*Korean*Air*Lines*

(LH)*Lurhansa*

(MH)*Malaysia*Airlines*

(PR)*Philippine*Airlines*

(QF)*Qantas*

(QR)*Qatar*Airways*

(SK)*SAS*

(SV)*Saudi*Arabian*

(SQ)*Singapore*Airlines*

(SA)*South*African*

(LX)*SWISS*

(JJ)*TAM*

(TP)*TAP*H*Air*Portugal*

(TG)*Thai*Airways*

(UN)*Transaero*

(TK)*Turkish*Airlines*

(UA)*United*

(US)*US*Airways*

(UT)*UTair*AviaIon*

Major*InternaIonal*Airlines*

OnHIme*and*Delayed*Departures,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 9: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Major International Airports

9*

OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013*

Rank Airport Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

25 Amsterdam (AMS) 16,812 79.48% 11.93% 3.62% 4.96% 0.86% 0.02%

7 Atlanta (ATL) 37,834 87.74% 5.92% 2.36% 3.92% 0.17% 0.07%

35 Beijing (PEK) 23,278 38.25% 34.60% 14.28% 12.86% 1.69% 0.02%

6 Boston (BOS) 15,422 88.12% 5.97% 2.11% 3.76% 0.82% 0.04%

9 Charlotte (CLT) 22,172 87.07% 5.26% 2.53% 5.07% 0.78% 0.07%

24 Chicago (ORD) 38,669 79.87% 8.04% 4.02% 7.96% 0.89% 0.10%

22 Dallas (DFW) 28,253 80.71% 8.80% 4.11% 6.36% 0.68% 0.02%

26 Denver (DEN) 23,886 79.03% 9.62% 4.23% 6.85% 0.44% 0.27%

3 Detroit (DTW) 17,840 89.38% 4.34% 1.94% 4.27% 0.44% 0.07%

16 Frankfurt (FRA) 17,526 84.07% 10.72% 2.85% 2.35% 0.52% 0.01%

29 Hong Kong (HKG) 14,038 72.39% 14.27% 5.39% 7.93% 0.98% 0.02%

18 Houston (IAH) 20,404 83.35% 6.91% 3.52% 6.12% 0.37% 0.10%

33 Istanbul (IST) 15,682 42.38% 40.35% 11.79% 5.47% 0.24% 0.00%

27 Las Vegas (LAS) 14,563 77.59% 10.75% 4.47% 7.09% 0.21% 0.10%

30 London (LHR) 18,571 72.34% 14.76% 5.76% 7.13% 0.94% 0.01%

15 Los Angeles (LAX) 24,429 84.25% 7.35% 3.16% 5.14% 0.63% 0.11%

17 Madrid (MAD) 12,094 83.36% 9.64% 3.29% 3.71% 0.26% 0.00%

8 Miami (MIA) 12,211 87.57% 5.73% 2.41% 4.19% 0.16% 0.10%

4 Minneapolis (MSP) 17,333 89.38% 4.27% 2.13% 4.02% 0.49% 0.20%

11 Munich (MUC) 14,226 85.33% 9.57% 2.68% 2.42% 0.80% 0.00%

10 New York (JFK) 16,477 86.64% 5.79% 2.49% 5.01% 0.44% 0.07%

14 New York (LGA) 16,468 84.45% 5.48% 3.03% 6.99% 1.55% 0.04%

21 Newark (EWR) 17,241 81.43% 6.58% 3.49% 8.44% 1.07% 0.06%

32 Paris (CDG) 17,537 68.23% 19.59% 6.27% 5.91% 0.59% 0.00%

13 Philadelphia (PHL) 17,229 84.94% 5.49% 2.93% 6.61% 1.40% 0.05%

19 Phoenix (PHX) 15,821 82.83% 9.13% 3.34% 4.63% 0.27% 0.06%

31 Rome (FCO) 11,651 69.80% 17.72% 5.93% 6.55% 1.37% 0.00%

20 San Francisco (SFO) 17,390 82.29% 6.45% 3.14% 7.88% 1.21% 0.23%

2 Seattle (SEA) 12,879 89.68% 4.94% 1.88% 3.40% 0.79% 0.11%

34 Shanghai (PVG) 13,703 39.20% 31.35% 13.10% 16.27% 2.47% 0.08%

23 Singapore (SIN) 8,342 80.32% 12.09% 3.76% 3.82% 5.93% 0.00%

28 Sydney (SYD) 12,153 76.93% 11.77% 4.57% 6.74% 2.04% 0.00%

1 Tokyo (HND) 18,710 92.52% 5.48% 1.05% 0.93% 1.51% 0.02%

12 Tokyo (NRT) 8,341 85.09% 6.64% 2.44% 5.80% 0.94% 0.02%

5 Toronto (YYZ) 16,834 88.93% 5.31% 1.96% 3.60% 0.53% 0.20%

Aggregate 626,019 79.24% 10.62% 4.16% 5.92% 0.88% 0.07%

Page 10: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

10*

79.48%*

87.74%*

38.25%*

88.12%*

87.07%*

79.87%*

80.71%*

79.03%*

89.38%*

84.07%*

72.39%*

83.35%*

42.38%*

77.59%*

72.34%*

84.25%*

83.36%*

87.57%*

89.38%*

85.33%*

86.64%*

84.45%*

81.43%*

68.23%*

84.94%*

82.83%*

69.80%*

82.29%*

89.68%*

39.20%*

80.32%*

76.93%*

92.52%*

85.09%*

88.93%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

Amsterdam*(AMS)*

Atlanta*(ATL)*

Beijing*(PEK)*

Boston*(BOS)*

CharloRe*(CLT)*

Chicago*(ORD)*

Dallas*(DFW)*

Denver*(DEN)*

Detroit*(DTW)*

Frankfurt*(FRA)*

Hong*Kong*(HKG)*

Houston*(IAH)*

Istanbul*(IST)*

Las*Vegas*(LAS)*

London*(LHR)*

Los*Angeles*(LAX)*

Madrid*(MAD)*

Miami*(MIA)*

Minneapolis*(MSP)*

Munich*(MUC)*

New*York*(JFK)*

New*York*(LGA)*

Newark*(EWR)*

Paris*(CDG)*

Philadelphia*(PHL)*

Phoenix*(PHX)*

Rome*(FCO)*

San*Francisco*(SFO)*

SeaRle*(SEA)*

Shanghai*(PVG)*

Singapore*(SIN)*

Sydney*(SYD)*

Tokyo*(HND)*

Tokyo*(NRT)*

Toronto*(YYZ)*

Major*InternaIonal*Airports*

OnHIme*Departures,*October*2013*

Page 11: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

11*

0.86%*

0.17%*

1.69%*

0.82%*

0.78%*

0.89%*

0.68%*

0.44%*

0.44%*

0.52%*

0.98%*

0.37%*

0.24%*

0.21%*

0.94%*

0.63%*

0.26%*

0.16%*

0.49%*

0.80%*

0.44%*

1.55%*

1.07%*

0.59%*

1.40%*

0.27%*

1.37%*

1.21%*

0.79%*

2.47%*

5.93%*

2.04%*

1.51%*

0.94%*

0.53%*

0.00%* 1.00%* 2.00%* 3.00%* 4.00%* 5.00%* 6.00%* 7.00%*

Amsterdam*(AMS)*

Atlanta*(ATL)*

Beijing*(PEK)*

Boston*(BOS)*

CharloRe*(CLT)*

Chicago*(ORD)*

Dallas*(DFW)*

Denver*(DEN)*

Detroit*(DTW)*

Frankfurt*(FRA)*

Hong*Kong*(HKG)*

Houston*(IAH)*

Istanbul*(IST)*

Las*Vegas*(LAS)*

London*(LHR)*

Los*Angeles*(LAX)*

Madrid*(MAD)*

Miami*(MIA)*

Minneapolis*(MSP)*

Munich*(MUC)*

New*York*(JFK)*

New*York*(LGA)*

Newark*(EWR)*

Paris*(CDG)*

Philadelphia*(PHL)*

Phoenix*(PHX)*

Rome*(FCO)*

San*Francisco*(SFO)*

SeaRle*(SEA)*

Shanghai*(PVG)*

Singapore*(SIN)*

Sydney*(SYD)*

Tokyo*(HND)*

Tokyo*(NRT)*

Toronto*(YYZ)*

Major*InternaIonal*Airports*

DeparIng*Flight*CancellaIons,*October*2013*

Page 12: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

12*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

Amsterdam*(AMS)*

Atlanta*(ATL)*

Beijing*(PEK)*

Boston*(BOS)*

CharloRe*(CLT)*

Chicago*(ORD)*

Dallas*(DFW)*

Denver*(DEN)*

Detroit*(DTW)*

Frankfurt*(FRA)*

Hong*Kong*(HKG)*

Houston*(IAH)*

Istanbul*(IST)*

Las*Vegas*(LAS)*

London*(LHR)*

Los*Angeles*(LAX)*

Madrid*(MAD)*

Miami*(MIA)*

Minneapolis*(MSP)*

Munich*(MUC)*

New*York*(JFK)*

New*York*(LGA)*

Newark*(EWR)*

Paris*(CDG)*

Philadelphia*(PHL)*

Phoenix*(PHX)*

Rome*(FCO)*

San*Francisco*(SFO)*

SeaRle*(SEA)*

Shanghai*(PVG)*

Singapore*(SIN)*

Sydney*(SYD)*

Tokyo*(HND)*

Tokyo*(NRT)*

Toronto*(YYZ)*

Major*InternaIonal*Airports*

OnHIme*and*Delayed*Departures,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 13: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

North American Region

Summary*of*Monthly*Results*

On*average,*North*American*airlines*delivered*84.25%*of*their*flights*to*the*arrival*gate*

within*15*minutes*of*schedule.**(HA)*Hawaiian*maintained*the*top*spot*in*North*America*

with*an*onHIme*performance*raIng*of*94.87%,*while*(DL)*Delta*conInued*to*lead*the*

majors,*delivering*90.54%*of*their*flights*onHIme,*up*from*September.*

The*average*onHIme*departure*performance*for*the*North*American*airports*was*84.90%*

up*again*from*September*and*August.**(HNL)*Honolulu*remained*in*the*top*spot*with*

93.73%*onHIme*departure*performance*in*October,*with*(YUL)*Montreal*and*(SLC)*Salt*Lake*

City*following*closely.**CancellaIons*for*the*group*conInued*to*decrease,*with*an*average*of*

0.64%*compared*to*0.91%*in*September,*(MDW)*Chicago*reported*a*low*0.10%.*

Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.**

*

Note:*The*arrival*status*coverage*threshold*for*the*North*American*Airlines*group*was*set*at*90%.*For*the*North*American*Airport*

group*the*departure*status*threshold*was*also*set*to*90%.*In*both*categories,*coverage*is*typically*greater*than*98%.*

13*

Page 14: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

North American Airlines

14*

OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013*

Rank Airline Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

28 (5D) Aeroméxico Connect 11,271 81.04% 7.75% 3.83% 7.37% 0.62% 0.02%

13 (AC) Air Canada 16,584 86.28% 7.76% 2.50% 3.41% 0.33% 0.05%

27 (ZW) Air Wisconsin 15,176 81.57% 7.58% 3.52% 7.27% 1.70% 0.05%

14 (FL) Airtran 14,368 85.76% 8.08% 2.59% 3.56% 0.22% 0.02%

9 (AS) Alaska 14,044 88.60% 5.76% 1.71% 3.69% 0.64% 0.24%

2 (G4) Allegiant 3,361 91.13% 5.06% 1.37% 1.70% 0.00% 0.74%

24 (AA) American 57,400 82.39% 8.23% 3.51% 5.86% 0.30% 0.00%

25 (MQ) American Eagle 41,125 82.39% 7.87% 3.53% 6.21% 1.90% 0.00%

16 (9K) Cape Air 15,217 85.03% 9.81% 2.46% 2.63% 3.38% 0.06%

34 (RP) Chautauqua 12,604 77.33% 9.54% 4.36% 8.68% 1.32% 0.08%

19 (C5) CommutAir 5,680 84.36% 4.71% 2.31% 8.53% 1.74% 0.09%

8 (CP) Compass 5,850 88.73% 4.86% 2.19% 4.20% 0.80% 0.02%

4 (DL) Delta 76,501 90.54% 4.84% 1.68% 2.85% 0.05% 0.09%

30 (EV) ExpressJet 71,953 80.56% 6.96% 3.71% 8.64% 0.93% 0.13%

29 (F9) Frontier 6,926 80.57% 9.44% 3.15% 6.69% 0.07% 0.16%

32 (G7) GoJet 7,301 79.33% 7.60% 3.87% 9.06% 1.01% 0.14%

1 (HA) Hawaiian 6,474 94.87% 3.00% 0.94% 1.17% 0.05% 0.02%

5 (QX) Horizon 10,726 90.43% 4.73% 1.96% 2.73% 1.86% 0.15%

10 (QK) Jazz 22,516 88.13% 6.13% 2.23% 3.26% 1.35% 0.26%

12 (B6) Jetblue 22,748 86.50% 6.46% 2.38% 4.62% 0.08% 0.04%

18 (YV) Mesa 12,488 84.73% 6.71% 2.60% 5.90% 1.81% 0.06%

26 (PDT) Piedmont 9,403 82.13% 8.01% 4.15% 5.65% 2.12% 0.07%

6 (9E) Pinnacle 26,441 89.54% 4.44% 2.09% 3.85% 1.00% 0.08%

21 (PD) Porter 5,326 83.97% 8.12% 3.14% 4.62% 2.40% 0.15%

15 (JIA) PSA 10,163 85.41% 7.98% 2.57% 3.98% 1.09% 0.07%

31 (YX) Republic 17,045 80.37% 8.26% 3.83% 7.48% 1.01% 0.06%

22 (S5) Shuttle America 10,603 83.09% 7.14% 3.20% 6.45% 1.41% 0.12%

3 (3M) Silver 4,915 90.59% 4.40% 1.52% 3.37% 1.02% 0.12%

17 (OO) SkyWest 54,808 85.00% 6.01% 2.82% 5.98% 1.26% 0.19%

33 (WN) Southwest 95,185 79.22% 11.35% 4.43% 4.92% 0.35% 0.09%

35 (NK) Spirit 7,366 76.37% 8.51% 4.09% 10.96% 0.08% 0.07%

20 (UA) United 56,862 84.31% 6.78% 2.91% 5.82% 0.54% 0.18%

11 (US) US Airways 38,844 87.87% 6.44% 2.39% 3.28% 0.48% 0.02%

7 (VX) Virgin America 5,042 88.86% 3.65% 1.93% 5.56% 0.08% 0.00%

23 (WS) Westjet 14,651 82.84% 10.45% 3.07% 3.40% 0.36% 0.24%

Aggregate 806,967 84.25% 7.35% 3.02% 5.28% 0.80% 0.10%

Page 15: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

15*

81.04%*

86.28%*

81.57%*

85.76%*

88.60%*

91.13%*

82.39%*

82.39%*

85.03%*

77.33%*

84.36%*

88.73%*

90.54%*

80.56%*

80.57%*

79.33%*

94.87%*

90.43%*

88.13%*

86.50%*

84.73%*

82.13%*

89.54%*

83.97%*

85.41%*

80.37%*

83.09%*

90.59%*

85.00%*

79.22%*

76.37%*

84.31%*

87.87%*

88.86%*

82.84%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

(5D)*Aeroméxico*Connect*

(AC)*Air*Canada*

(ZW)*Air*Wisconsin*

(FL)*Airtran*

(AS)*Alaska*

(G4)*Allegiant*

(AA)*American*

(MQ)*American*Eagle*

(9K)*Cape*Air*

(RP)*Chautauqua*

(C5)*CommutAir*

(CP)*Compass*

(DL)*Delta*

(EV)*ExpressJet*

(F9)*FronIer*

(G7)*GoJet*

(HA)*Hawaiian*

(QX)*Horizon*

(QK)*Jazz*

(B6)*Jetblue*

(YV)*Mesa*

(PDT)*Piedmont*

(9E)*Pinnacle*

(PD)*Porter*

(JIA)*PSA*

(YX)*Republic*

(S5)*ShuRle*America*

(3M)*Silver*

(OO)*SkyWest*

(WN)*Southwest*

(NK)*Spirit*

(UA)*United*

(US)*US*Airways*

(VX)*Virgin*America*

(WS)*Westjet*

North*American*Airlines*

OnHIme*Arrivals,*October*2013*

Page 16: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

16*

0.62%*

0.33%*

1.70%*

0.22%*

0.64%*

0.00%*

0.30%*

1.90%*

3.38%*

1.32%*

1.74%*

0.80%*

0.05%*

0.93%*

0.07%*

1.01%*

0.05%*

1.86%*

1.35%*

0.08%*

1.81%*

2.12%*

1.00%*

2.40%*

1.09%*

1.01%*

1.41%*

1.02%*

1.26%*

0.35%*

0.08%*

0.54%*

0.48%*

0.08%*

0.36%*

0.00%* 0.50%* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%*

(5D)*Aeroméxico*Connect*

(AC)*Air*Canada*

(ZW)*Air*Wisconsin*

(FL)*Airtran*

(AS)*Alaska*

(G4)*Allegiant*

(AA)*American*

(MQ)*American*Eagle*

(9K)*Cape*Air*

(RP)*Chautauqua*

(C5)*CommutAir*

(CP)*Compass*

(DL)*Delta*

(EV)*ExpressJet*

(F9)*FronIer*

(G7)*GoJet*

(HA)*Hawaiian*

(QX)*Horizon*

(QK)*Jazz*

(B6)*Jetblue*

(YV)*Mesa*

(PDT)*Piedmont*

(9E)*Pinnacle*

(PD)*Porter*

(JIA)*PSA*

(YX)*Republic*

(S5)*ShuRle*America*

(3M)*Silver*

(OO)*SkyWest*

(WN)*Southwest*

(NK)*Spirit*

(UA)*United*

(US)*US*Airways*

(VX)*Virgin*America*

(WS)*Westjet*

North*American*Airlines*

Flight*CancellaIons,*October*2013*

Page 17: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

17*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

(5D)*Aeroméxico*Connect*

(AC)*Air*Canada*

(ZW)*Air*Wisconsin*

(FL)*Airtran*

(AS)*Alaska*

(G4)*Allegiant*

(AA)*American*

(MQ)*American*Eagle*

(9K)*Cape*Air*

(RP)*Chautauqua*

(C5)*CommutAir*

(CP)*Compass*

(DL)*Delta*

(EV)*ExpressJet*

(F9)*FronIer*

(G7)*GoJet*

(HA)*Hawaiian*

(QX)*Horizon*

(QK)*Jazz*

(B6)*Jetblue*

(YV)*Mesa*

(PDT)*Piedmont*

(9E)*Pinnacle*

(PD)*Porter*

(JIA)*PSA*

(YX)*Republic*

(S5)*ShuRle*America*

(3M)*Silver*

(OO)*SkyWest*

(WN)*Southwest*

(NK)*Spirit*

(UA)*United*

(US)*US*Airways*

(VX)*Virgin*America*

(WS)*Westjet*

North*American*Airlines*

OnHIme*and*Delayed*Flights,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 18: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

North American Airports

18*

OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013*

Rank Airport Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

13 Atlanta (ATL) 37,834 87.74% 5.92% 2.36% 3.92% 0.17% 0.07%

32 Baltimore (BWI) 9,528 79.26% 10.70% 4.13% 5.84% 0.31% 0.07%

12 Boston (BOS) 15,422 88.12% 5.97% 2.11% 3.76% 0.82% 0.04%

14 Calgary (YYC) 8,244 87.74% 6.30% 2.10% 3.35% 0.70% 0.51%

17 Charlotte (CLT) 22,172 87.07% 5.26% 2.53% 5.07% 0.78% 0.07%

31 Chicago (ORD) 38,669 79.87% 8.04% 4.02% 7.96% 0.89% 0.10%

35 Chicago (MDW) 8,387 74.21% 15.35% 5.66% 4.70% 0.10% 0.08%

19 Cleveland (CLE) 7,769 86.59% 4.53% 2.53% 6.24% 1.16% 0.12%

30 Dallas (DFW) 28,253 80.71% 8.80% 4.11% 6.36% 0.68% 0.02%

33 Denver (DEN) 23,886 79.03% 9.62% 4.23% 6.85% 0.44% 0.27%

7 Detroit (DTW) 17,840 89.38% 4.34% 1.94% 4.27% 0.44% 0.07%

11 Fort Lauderdale (FLL) 7,157 88.26% 4.64% 2.42% 4.55% 0.11% 0.13%

1 Honolulu (HNL) 5,673 93.73% 3.04% 1.20% 1.98% 0.19% 0.05%

24 Houston (IAH) 20,404 83.35% 6.91% 3.52% 6.12% 0.37% 0.10%

34 Las Vegas (LAS) 14,563 77.59% 10.75% 4.47% 7.09% 0.21% 0.10%

22 Los Angeles (LAX) 24,429 84.25% 7.35% 3.16% 5.14% 0.63% 0.11%

16 Miami (MIA) 12,211 87.57% 5.73% 2.41% 4.19% 0.16% 0.10%

8 Minneapolis (MSP) 17,333 89.38% 4.27% 2.13% 4.02% 0.49% 0.20%

2 Montreal (YUL) 7,949 91.32% 3.70% 1.69% 2.95% 0.73% 0.34%

18 New York (JFK) 16,477 86.64% 5.79% 2.49% 5.01% 0.44% 0.07%

21 New York (LGA) 16,468 84.45% 5.48% 3.03% 6.99% 1.55% 0.04%

29 Newark (EWR) 17,241 81.43% 6.58% 3.49% 8.44% 1.07% 0.06%

15 Orlando (MCO) 10,312 87.60% 6.01% 2.33% 3.95% 0.11% 0.11%

20 Philadelphia (PHL) 17,229 84.94% 5.49% 2.93% 6.61% 1.40% 0.05%

25 Phoenix (PHX) 15,821 82.83% 9.13% 3.34% 4.63% 0.27% 0.06%

10 Portland (PDX) 7,248 88.73% 5.08% 2.02% 3.91% 0.92% 0.25%

28 Saint Louis (STL) 6,925 81.88% 9.29% 3.73% 4.97% 0.40% 0.13%

3 Salt Lake City (SLC) 9,858 91.03% 4.21% 1.69% 2.97% 0.25% 0.10%

26 San Diego (SAN) 6,931 82.68% 8.70% 3.24% 5.29% 0.69% 0.09%

27 San Francisco (SFO) 17,390 82.29% 6.45% 3.14% 7.88% 1.21% 0.23%

6 Seattle (SEA) 12,879 89.68% 4.94% 1.88% 3.40% 0.79% 0.11%

9 Toronto (YYZ) 16,834 88.93% 5.31% 1.96% 3.60% 0.53% 0.20%

5 Vancouver (YVR) 8,842 90.00% 4.64% 1.74% 2.83% 1.28% 0.79%

4 Washington (DCA) 13,025 90.20% 3.69% 1.85% 4.20% 1.00% 0.06%

23 Washington (IAD) 12,022 83.72% 6.32% 2.60% 7.22% 0.72% 0.14%

Aggregate 533,225 84.90% 6.66% 2.94% 5.37% 0.64% 0.13%

Page 19: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

19*

87.74%*

79.26%*

88.12%*

87.74%*

87.07%*

79.87%*

74.21%*

86.59%*

80.71%*

79.03%*

89.38%*

88.26%*

93.73%*

83.35%*

77.59%*

84.25%*

87.57%*

89.38%*

91.32%*

86.64%*

84.45%*

81.43%*

87.60%*

84.94%*

82.83%*

88.73%*

81.88%*

91.03%*

82.68%*

82.29%*

89.68%*

88.93%*

90.00%*

90.20%*

83.72%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

Atlanta*(ATL)*

BalImore*(BWI)*

Boston*(BOS)*

Calgary*(YYC)*

CharloRe*(CLT)*

Chicago*(ORD)*

Chicago*(MDW)*

Cleveland*(CLE)*

Dallas*(DFW)*

Denver*(DEN)*

Detroit*(DTW)*

Fort*Lauderdale*(FLL)*

Honolulu*(HNL)*

Houston*(IAH)*

Las*Vegas*(LAS)*

Los*Angeles*(LAX)*

Miami*(MIA)*

Minneapolis*(MSP)*

Montreal*(YUL)*

New*York*(JFK)*

New*York*(LGA)*

Newark*(EWR)*

Orlando*(MCO)*

Philadelphia*(PHL)*

Phoenix*(PHX)*

Portland*(PDX)*

Saint*Louis*(STL)*

Salt*Lake*City*(SLC)*

San*Diego*(SAN)*

San*Francisco*(SFO)*

SeaRle*(SEA)*

Toronto*(YYZ)*

Vancouver*(YVR)*

Washington*(DCA)*

Washington*(IAD)*

North*American*Airports*

OnHIme*Departures,*October*2013*

Page 20: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

20*

0.17%*

0.31%*

0.82%*

0.70%*

0.78%*

0.89%*

0.10%*

1.16%*

0.68%*

0.44%*

0.44%*

0.11%*

0.19%*

0.37%*

0.21%*

0.63%*

0.16%*

0.49%*

0.73%*

0.44%*

1.55%*

1.07%*

0.11%*

1.40%*

0.27%*

0.92%*

0.40%*

0.25%*

0.69%*

1.21%*

0.79%*

0.53%*

1.28%*

1.00%*

0.72%*

0.00%* 0.25%* 0.50%* 0.75%* 1.00%* 1.25%* 1.50%* 1.75%*

Atlanta*(ATL)*

BalImore*(BWI)*

Boston*(BOS)*

Calgary*(YYC)*

CharloRe*(CLT)*

Chicago*(ORD)*

Chicago*(MDW)*

Cleveland*(CLE)*

Dallas*(DFW)*

Denver*(DEN)*

Detroit*(DTW)*

Fort*Lauderdale*(FLL)*

Honolulu*(HNL)*

Houston*(IAH)*

Las*Vegas*(LAS)*

Los*Angeles*(LAX)*

Miami*(MIA)*

Minneapolis*(MSP)*

Montreal*(YUL)*

New*York*(JFK)*

New*York*(LGA)*

Newark*(EWR)*

Orlando*(MCO)*

Philadelphia*(PHL)*

Phoenix*(PHX)*

Portland*(PDX)*

Saint*Louis*(STL)*

Salt*Lake*City*(SLC)*

San*Diego*(SAN)*

San*Francisco*(SFO)*

SeaRle*(SEA)*

Toronto*(YYZ)*

Vancouver*(YVR)*

Washington*(DCA)*

Washington*(IAD)*

North*American*Airports*

DeparIng*Flight*CancellaIons,*October*2013*

Page 21: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

21*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

Atlanta*(ATL)*

BalImore*(BWI)*

Boston*(BOS)*

Calgary*(YYC)*

CharloRe*(CLT)*

Chicago*(ORD)*

Chicago*(MDW)*

Cleveland*(CLE)*

Dallas*(DFW)*

Denver*(DEN)*

Detroit*(DTW)*

Fort*Lauderdale*(FLL)*

Honolulu*(HNL)*

Houston*(IAH)*

Las*Vegas*(LAS)*

Los*Angeles*(LAX)*

Miami*(MIA)*

Minneapolis*(MSP)*

Montreal*(YUL)*

New*York*(JFK)*

New*York*(LGA)*

Newark*(EWR)*

Orlando*(MCO)*

Philadelphia*(PHL)*

Phoenix*(PHX)*

Portland*(PDX)*

Saint*Louis*(STL)*

Salt*Lake*City*(SLC)*

San*Diego*(SAN)*

San*Francisco*(SFO)*

SeaRle*(SEA)*

Toronto*(YYZ)*

Vancouver*(YVR)*

Washington*(DCA)*

Washington*(IAD)*

North*American*Airports*

OnHIme*and*Delayed*Departures,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 22: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

European Region

Summary*of*Monthly*Results*

The*onHIme*performance*for*the*European*airlines*was*84.79%.**(SK)*SAS*led*the*major*

carriers*with*a*88.99%*onHIme*performance*raIng,*(IB)*Iberia*followed*closely*with*88.44%.**

(TF)*Malmo*AviaIon*took*the*top*spot*among*European*carries*delivering*97.45%*of*its*

flights*onHIme.*The*group*experienced*a*low*0.86%*cancellaIon*rate.*

The*average*onHIme*departure*performance*for*the*group*was*74.12%,*up*slightly*from*

September.**(OSL)*Oslo*remains*Europe’s*top*airport*with*a*88.67%*onHIme*departure*

performance*in*October,*(PRG)*Prague*and*(CPH)*Copenhagen*followed*closely.**

CancelaIons*for*the*group*increased*from*0.64%*to*0.92%,*notably*(DME)*Moscow*was*

higher*than*the*others.*

Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.**

Note:*The*arrival*status*coverage*threshold*for*the*European*Airlines*group*was*set*at*80%.*For*the*European*Airport*group*the*

departure*status*threshold*was*also*set*to*70%.**For*both*groups*the*coverage*was*typically*well*above*90%.*

22*

Page 23: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

European Airlines

23*

OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013*

Rank Airline Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

22 (A3) Aegean Airlines 4,157 88.46% 7.56% 2.08% 1.91% 0.36% 0.00% 42 (RE) Aer Arann Express 2,165 82.07% 9.55% 3.29% 5.04% 1.85% 0.05% 46 (EI) Aer Lingus 6,414 77.53% 12.47% 4.47% 5.54% 0.58% 0.00% 34 (SU) Aeroflot 14,738 84.43% 8.52% 2.90% 4.15% 0.47% 0.00% 35 (AB) Air Berlin 19,126 84.25% 9.05% 2.79% 3.91% 0.35% 0.00% 24 (UX) Air Europa 4,435 87.49% 6.50% 2.69% 3.32% 0.16% 0.00% 45 (AF) Air France 24,151 79.86% 10.96% 4.23% 4.93% 1.13% 0.00% 39 (YW) Air Nostrum 6,189 82.62% 10.51% 3.78% 3.10% 0.34% 0.00% 5 (CT) Air One CityLiner 2,754 92.80% 4.31% 1.04% 1.86% 2.21% 0.00% 6 (BT) airBaltic 3,227 92.10% 4.06% 1.42% 2.42% 1.52% 0.00%

30 (AZ) Alitalia 12,041 85.46% 7.93% 2.84% 3.76% 2.13% 0.00% 21 (IQ) Augsburg Airways 1,411 88.57% 7.21% 2.18% 2.04% 2.69% 0.00% 9 (OS) Austrian Airlines 10,753 91.31% 5.26% 1.48% 1.95% 0.56% 0.00%

28 (CJ) BA CityFlyer 1,953 86.65% 6.09% 2.01% 5.09% 3.38% 0.16% 4 (KF) Blue1 2,001 92.90% 4.97% 1.01% 1.12% 1.45% 0.00%

32 (DB) Brit Air 3,583 84.68% 8.39% 2.09% 4.84% 2.51% 0.00% 50 (BA) British Airways 24,382 67.23% 16.04% 7.36% 9.35% 0.87% 0.01% 44 (SN) Brussels Airlines 5,258 80.67% 10.97% 4.05% 4.30% 1.03% 0.00% 31 (WX) Cityjet 1,994 85.15% 7.70% 2.03% 5.07% 1.05% 0.05% 38 (OU) Croatia Airlines 2,128 82.96% 8.07% 3.21% 5.76% 0.47% 0.00% 26 (U2) EasyJet 35,575 87.17% 5.89% 2.51% 4.43% 0.52% 0.00% 17 (K2) EuroLot 1,854 89.62% 4.78% 2.09% 3.51% 1.78% 0.00% 33 (EW) Eurowings 3,721 84.49% 8.92% 3.58% 3.01% 0.86% 0.00% 11 (AY) Finnair 3,747 91.05% 5.32% 1.84% 1.79% 0.08% 0.00% 18 (4U) Germanwings 7,090 89.49% 4.91% 2.13% 3.47% 0.80% 0.00% 23 (IB) Iberia 6,483 88.44% 6.49% 2.29% 2.78% 0.20% 0.00% 3 (I2) Iberia Express 2,243 93.97% 4.55% 0.54% 0.94% 0.13% 0.00%

43 (FI) Icelandair 1,009 82.06% 13.38% 2.58% 1.98% 0.00% 0.00% 27 (KL) KLM 11,063 86.96% 7.03% 2.44% 3.57% 0.68% 0.00% 10 (WA) KLM Cityhopper 8,098 91.08% 4.55% 1.58% 2.78% 1.53% 0.00% 25 (LOG) Loganair Ltd. 2,499 87.24% 4.67% 1.87% 6.22% 1.56% 0.00% 13 (LO) LOT - Polish Airlines 5,138 90.77% 4.88% 1.61% 2.74% 1.15% 0.00% 29 (LH) Lufthansa 35,120 86.16% 9.41% 2.48% 1.95% 0.53% 0.00% 15 (CL) Lufthansa Cityline 11,044 89.81% 6.60% 2.04% 1.55% 1.18% 0.00% 1 (TF) Malmo Aviation 1,660 97.45% 2.18% 0.36% 0.00% 0.60% 0.00% 2 (ZN) NAYSA 2,545 95.11% 3.59% 0.63% 0.67% 0.43% 0.00% 8 (DY) Norwegian Air Shuttle 12,521 91.84% 5.18% 1.51% 1.47% 0.33% 0.00% 7 (OA) Olympic Air 3,070 91.91% 4.00% 1.77% 2.33% 0.59% 0.00%

14 (YS) Régional 4,228 90.34% 6.38% 1.58% 1.70% 1.35% 0.00% 16 (FV) Rossiya 3,731 89.69% 5.21% 1.84% 3.27% 0.70% 0.00% 12 (S7) S7 Airlines 5,282 91.03% 3.94% 1.47% 3.56% 0.55% 0.00% 19 (SK) SAS 22,529 88.99% 6.38% 1.99% 2.65% 1.62% 0.00% 40 (LX) SWISS 11,444 82.58% 11.47% 3.64% 2.30% 0.81% 0.01% 49 (TP) TAP - Air Portugal 5,682 68.63% 14.35% 7.27% 9.74% 0.76% 0.02% 47 (UN) Transaero 5,739 77.48% 10.23% 4.68% 7.61% 1.73% 0.00% 41 (HV) Transavia 2,892 82.35% 8.65% 2.53% 6.47% 0.07% 0.00% 37 (TK) Turkish Airlines 24,788 83.36% 10.49% 3.15% 3.01% 0.13% 0.00% 48 (UT) UTair Aviation 6,189 70.37% 15.23% 6.89% 7.50% 2.00% 0.00% 36 (VY) Vueling Airlines 10,162 83.68% 8.72% 2.99% 4.53% 1.03% 0.07% 20 (WF) Widerøe's 11,748 88.79% 5.62% 2.12% 3.46% 1.41% 0.00%

Aggregate 421,754 84.79% 8.40% 2.98% 3.82% 0.86% 0.00%

Page 24: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

24*

88.46%*

82.07%*

77.53%*

84.43%*

84.25%*

87.49%*

79.86%*

82.62%*

92.80%*

92.10%*

85.46%*

88.57%*

91.31%*

86.65%*

92.90%*

84.68%*

67.23%*

80.67%*

85.15%*

82.96%*

87.17%*

89.62%*

84.49%*

91.05%*

89.49%*

88.44%*

93.97%*

82.06%*

86.96%*

91.08%*

87.24%*

90.77%*

86.16%*

89.81%*

97.45%*

95.11%*

91.84%*

91.91%*

90.34%*

89.69%*

91.03%*

88.99%*

82.58%*

68.63%*

77.48%*

82.35%*

83.36%*

70.37%*

83.68%*

88.79%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

(A3)*Aegean*Airlines*

(RE)*Aer*Arann*Express*

(EI)*Aer*Lingus*

(SU)*Aeroflot*

(AB)*Air*Berlin*

(UX)*Air*Europa*

(AF)*Air*France*

(YW)*Air*Nostrum*

(CT)*Air*One*CityLiner*

(BT)*airBalIc*

(AZ)*Alitalia*

(IQ)*Augsburg*Airways*

(OS)*Austrian*Airlines*

(CJ)*BA*CityFlyer*

(KF)*Blue1*

(DB)*Brit*Air*

(BA)*BriIsh*Airways*

(SN)*Brussels*Airlines*

(WX)*Cityjet*

(OU)*CroaIa*Airlines*

(U2)*EasyJet*

(K2)*EuroLot*

(EW)*Eurowings*

(AY)*Finnair*

(4U)*Germanwings*

(IB)*Iberia*

(I2)*Iberia*Express*

(FI)*Icelandair*

(KL)*KLM*

(WA)*KLM*Cityhopper*

(LOG)*Loganair*Ltd.*

(LO)*LOT*H*Polish*Airlines*

(LH)*Lurhansa*

(CL)*Lurhansa*Cityline*

(TF)*Malmo*AviaIon*

(ZN)*NAYSA*

(DY)*Norwegian*Air*ShuRle*

(OA)*Olympic*Air*

(YS)*Régional**

(FV)*Rossiya*

(S7)*S7*Airlines*

(SK)*SAS*

(LX)*SWISS*

(TP)*TAP*H*Air*Portugal*

(UN)*Transaero*

(HV)*Transavia*

(TK)*Turkish*Airlines*

(UT)*UTair*AviaIon*

(VY)*Vueling*Airlines*

(WF)*Widerøe's*

European*Airlines*

OnHIme*Arrivals,*October*2013*

Page 25: FlightStats On-Time Performance Report - October 2013

October(2013(

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25*

0.36%*

1.85%*

0.58%*

0.47%*

0.35%*

0.16%*

1.13%*

0.34%*

2.21%*

1.52%*

2.13%*

2.69%*

0.56%*

3.38%*

1.45%*

2.51%*

0.87%*

1.03%*

1.05%*

0.47%*

0.52%*

1.78%*

0.86%*

0.08%*

0.80%*

0.20%*

0.13%*

0.00%*

0.68%*

1.53%*

1.56%*

1.15%*

0.53%*

1.18%*

0.60%*

0.43%*

0.33%*

0.59%*

1.35%*

0.70%*

0.55%*

1.62%*

0.81%*

0.76%*

1.73%*

0.07%*

0.13%*

2.00%*

1.03%*

1.41%*

0.00%* 0.50%* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%*

(A3)*Aegean*Airlines*

(RE)*Aer*Arann*Express*

(EI)*Aer*Lingus*

(SU)*Aeroflot*

(AB)*Air*Berlin*

(UX)*Air*Europa*

(AF)*Air*France*

(YW)*Air*Nostrum*

(CT)*Air*One*CityLiner*

(BT)*airBalIc*

(AZ)*Alitalia*

(IQ)*Augsburg*Airways*

(OS)*Austrian*Airlines*

(CJ)*BA*CityFlyer*

(KF)*Blue1*

(DB)*Brit*Air*

(BA)*BriIsh*Airways*

(SN)*Brussels*Airlines*

(WX)*Cityjet*

(OU)*CroaIa*Airlines*

(U2)*EasyJet*

(K2)*EuroLot*

(EW)*Eurowings*

(AY)*Finnair*

(4U)*Germanwings*

(IB)*Iberia*

(I2)*Iberia*Express*

(FI)*Icelandair*

(KL)*KLM*

(WA)*KLM*Cityhopper*

(LOG)*Loganair*Ltd.*

(LO)*LOT*H*Polish*Airlines*

(LH)*Lurhansa*

(CL)*Lurhansa*Cityline*

(TF)*Malmo*AviaIon*

(ZN)*NAYSA*

(DY)*Norwegian*Air*ShuRle*

(OA)*Olympic*Air*

(YS)*Régional**

(FV)*Rossiya*

(S7)*S7*Airlines*

(SK)*SAS*

(LX)*SWISS*

(TP)*TAP*H*Air*Portugal*

(UN)*Transaero*

(HV)*Transavia*

(TK)*Turkish*Airlines*

(UT)*UTair*AviaIon*

(VY)*Vueling*Airlines*

(WF)*Widerøe's*

European*Airlines*

Flight*CancellaIons,*October*2013*

Page 26: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

26*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

(A3)*Aegean*Airlines*

(RE)*Aer*Arann*Express*

(EI)*Aer*Lingus*

(SU)*Aeroflot*

(AB)*Air*Berlin*

(UX)*Air*Europa*

(AF)*Air*France*

(YW)*Air*Nostrum*

(CT)*Air*One*CityLiner*

(BT)*airBalIc*

(AZ)*Alitalia*

(IQ)*Augsburg*Airways*

(OS)*Austrian*Airlines*

(CJ)*BA*CityFlyer*

(KF)*Blue1*

(DB)*Brit*Air*

(BA)*BriIsh*Airways*

(SN)*Brussels*Airlines*

(WX)*Cityjet*

(OU)*CroaIa*Airlines*

(U2)*EasyJet*

(K2)*EuroLot*

(EW)*Eurowings*

(AY)*Finnair*

(4U)*Germanwings*

(IB)*Iberia*

(I2)*Iberia*Express*

(FI)*Icelandair*

(KL)*KLM*

(WA)*KLM*Cityhopper*

(LOG)*Loganair*Ltd.*

(LO)*LOT*H*Polish*Airlines*

(LH)*Lurhansa*

(CL)*Lurhansa*Cityline*

(TF)*Malmo*AviaIon*

(ZN)*NAYSA*

(DY)*Norwegian*Air*ShuRle*

(OA)*Olympic*Air*

(YS)*Régional**

(FV)*Rossiya*

(S7)*S7*Airlines*

(SK)*SAS*

(LX)*SWISS*

(TP)*TAP*H*Air*Portugal*

(UN)*Transaero*

(HV)*Transavia*

(TK)*Turkish*Airlines*

(UT)*UTair*AviaIon*

(VY)*Vueling*Airlines*

(WF)*Widerøe's*

European*Airlines*

OnHIme*and*Delayed*Flights,*October*2013**

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 27: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

European Airports

27*

OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013**

Rank Airport Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

22 Amsterdam (AMS) 16,812 79.48% 11.93% 3.62% 4.96% 0.86% 0.02%

5 Athens (ATH) 4,930 86.96% 7.55% 2.81% 2.68% 0.26% 0.00%

15 Barcelona (BCN) 9,948 82.26% 9.48% 3.18% 5.03% 0.49% 0.05%

13 Berlin (TXL) 6,954 82.86% 10.64% 3.22% 3.25% 0.56% 0.01%

17 Birmingham (BHX) 3,402 81.66% 9.61% 3.68% 5.04% 0.94% 0.00%

18 Brussels (BRU) 7,781 81.40% 10.75% 3.35% 4.50% 1.00% 0.00%

3 Copenhagen (CPH) 7,156 87.37% 6.71% 2.15% 3.76% 1.97% 0.00%

16 Dusseldorf (DUS) 8,013 81.74% 11.05% 3.67% 3.52% 0.84% 0.01%

8 Frankfurt (FRA) 17,526 84.07% 10.72% 2.85% 2.35% 0.52% 0.01%

9 Geneva (GVA) 5,506 83.67% 8.35% 3.22% 4.74% 0.78% 0.02%

12 Hamburg (HAM) 4,653 83.03% 9.42% 3.42% 4.13% 1.25% 0.00%

21 Helsinki (HEL) 6,560 79.51% 14.10% 3.28% 3.12% 0.40% 0.00%

20 Istanbul (SAW) 3,885 80.07% 11.57% 3.10% 5.27% 0.31% 0.00%

33 Istanbul (IST) 15,682 42.38% 40.35% 11.79% 5.47% 0.24% 0.00%

34 Lisbon (LIS) 5,852 41.36% 28.24% 14.44% 15.95% 0.46% 0.02%

24 London (LGW) 10,052 76.79% 12.56% 4.26% 6.39% 0.33% 0.00%

25 London (LHR) 18,571 72.34% 14.76% 5.76% 7.13% 0.94% 0.01%

27 Lyon (LYS) 4,514 69.74% 20.29% 5.84% 4.12% 2.19% 0.00%

10 Madrid (MAD) 12,094 83.36% 9.64% 3.29% 3.71% 0.26% 0.00%

31 Manchester (MAN) 6,213 59.90% 25.51% 7.20% 7.39% 0.50% 0.00%

29 Moscow (DME) 10,338 62.19% 21.10% 5.97% 10.74% 4.06% 0.00%

32 Moscow (SVO) 9,724 42.67% 43.34% 8.21% 5.79% 1.54% 0.00%

35 Moscow (VKO) 4,857 40.43% 34.55% 14.67% 10.35% 2.74% 0.00%

7 Munich (MUC) 14,226 85.33% 9.57% 2.68% 2.42% 0.80% 0.00%

1 Oslo (OSL) 10,233 88.67% 6.57% 2.29% 2.46% 0.96% 0.01%

11 Palma Mallorca (PMI) 5,942 83.27% 9.64% 2.59% 4.48% 0.12% 0.02%

28 Paris (CDG) 17,537 68.23% 19.59% 6.27% 5.91% 0.59% 0.00%

30 Paris (ORY) 9,515 59.96% 20.33% 8.82% 10.89% 1.57% 0.00%

2 Prague (PRG) 3,649 87.84% 8.42% 2.04% 1.71% 0.41% 0.00%

26 Rome (FCO) 11,651 69.80% 17.72% 5.93% 6.55% 1.37% 0.00%

19 Stockholm (ARN) 9,250 80.96% 15.85% 1.78% 1.40% 0.88% 0.02%

14 Toulouse (TLS) 2,981 82.31% 9.65% 3.61% 4.43% 1.58% 0.00%

4 Vienna (VIE) 8,595 87.29% 8.29% 2.24% 2.19% 0.44% 0.00%

6 Warsaw (WAW) 4,194 86.29% 7.71% 2.53% 3.47% 1.05% 0.00%

23 Zurich (ZRH) 8,862 78.55% 14.86% 3.78% 2.80% 0.63% 0.00%

Aggregate 307,658 74.12% 15.89% 4.90% 5.08% 0.92% 0.01%

Page 28: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

28*

79.48%*

86.96%*

82.26%*

82.86%*

81.66%*

81.40%*

87.37%*

81.74%*

84.07%*

83.67%*

83.03%*

79.51%*

80.07%*

42.38%*

41.36%*

76.79%*

72.34%*

69.74%*

83.36%*

59.90%*

62.19%*

42.67%*

40.43%*

85.33%*

88.67%*

83.27%*

68.23%*

59.96%*

87.84%*

69.80%*

80.96%*

82.31%*

87.29%*

86.29%*

78.55%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

Amsterdam*(AMS)*

Athens*(ATH)*

Barcelona*(BCN)*

Berlin*(TXL)*

Birmingham*(BHX)*

Brussels*(BRU)*

Copenhagen*(CPH)*

Dusseldorf*(DUS)*

Frankfurt*(FRA)*

Geneva*(GVA)*

Hamburg*(HAM)*

Helsinki*(HEL)*

Istanbul*(SAW)*

Istanbul*(IST)*

Lisbon*(LIS)*

London*(LGW)*

London*(LHR)*

Lyon*(LYS)*

Madrid*(MAD)*

Manchester*(MAN)*

Moscow*(DME)*

Moscow*(SVO)*

Moscow*(VKO)*

Munich*(MUC)*

Oslo*(OSL)*

Palma*Mallorca*(PMI)*

Paris*(CDG)*

Paris*(ORY)*

Prague*(PRG)*

Rome*(FCO)*

Stockholm*(ARN)*

Toulouse*(TLS)*

Vienna*(VIE)*

Warsaw*(WAW)*

Zurich*(ZRH)*

European*Airports*

OnHIme*Departures,*October*2013*

Page 29: FlightStats On-Time Performance Report - October 2013

October(2013(

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29*

0.86%*

0.26%*

0.49%*

0.56%*

0.94%*

1.00%*

1.97%*

0.84%*

0.52%*

0.78%*

1.25%*

0.40%*

0.31%*

0.24%*

0.46%*

0.33%*

0.94%*

2.19%*

0.26%*

0.50%*

4.06%*

1.54%*

2.74%*

0.80%*

0.96%*

0.12%*

0.59%*

1.57%*

0.41%*

1.37%*

0.88%*

1.58%*

0.44%*

1.05%*

0.63%*

0.00%* 0.50%* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%* 4.50%*

Amsterdam*(AMS)*

Athens*(ATH)*

Barcelona*(BCN)*

Berlin*(TXL)*

Birmingham*(BHX)*

Brussels*(BRU)*

Copenhagen*(CPH)*

Dusseldorf*(DUS)*

Frankfurt*(FRA)*

Geneva*(GVA)*

Hamburg*(HAM)*

Helsinki*(HEL)*

Istanbul*(SAW)*

Istanbul*(IST)*

Lisbon*(LIS)*

London*(LGW)*

London*(LHR)*

Lyon*(LYS)*

Madrid*(MAD)*

Manchester*(MAN)*

Moscow*(DME)*

Moscow*(SVO)*

Moscow*(VKO)*

Munich*(MUC)*

Oslo*(OSL)*

Palma*Mallorca*(PMI)*

Paris*(CDG)*

Paris*(ORY)*

Prague*(PRG)*

Rome*(FCO)*

Stockholm*(ARN)*

Toulouse*(TLS)*

Vienna*(VIE)*

Warsaw*(WAW)*

Zurich*(ZRH)*

European*Airports*

DeparIng*Flight*CancellaIons,*October*2013*

Page 30: FlightStats On-Time Performance Report - October 2013

October(2013(

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30*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

Amsterdam*(AMS)*

Athens*(ATH)*

Barcelona*(BCN)*

Berlin*(TXL)*

Birmingham*(BHX)*

Brussels*(BRU)*

Copenhagen*(CPH)*

Dusseldorf*(DUS)*

Frankfurt*(FRA)*

Geneva*(GVA)*

Hamburg*(HAM)*

Helsinki*(HEL)*

Istanbul*(SAW)*

Istanbul*(IST)*

Lisbon*(LIS)*

London*(LGW)*

London*(LHR)*

Lyon*(LYS)*

Madrid*(MAD)*

Manchester*(MAN)*

Moscow*(DME)*

Moscow*(SVO)*

Moscow*(VKO)*

Munich*(MUC)*

Oslo*(OSL)*

Palma*Mallorca*(PMI)*

Paris*(CDG)*

Paris*(ORY)*

Prague*(PRG)*

Rome*(FCO)*

Stockholm*(ARN)*

Toulouse*(TLS)*

Vienna*(VIE)*

Warsaw*(WAW)*

Zurich*(ZRH)*

European*Airports*

OnHIme*and*Delayed*Departures,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 31: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Asian Region

Summary*of*Monthly*Results*

The*average*onHIme*performance*raIng*among*the*Asian*airlines*was*75.74%,*up*from*

73.65%*last*month.*(XM1)*JHAir*was*ranked*number*one*among*Asian*airlines*with*an*onH

Ime*performance*of*93.91%,*leading*the*major*carriers*was*(JL)*Japan*Airlines*with*an*onH

Ime*performance*of*90.51%.**Major*Chinese*carriers,*(CA)*Air*China,*(MU)*China*Eastern,*

(CZ)*China*Southern,*and*(HU)*Hainan*Airlines*all*conInued*to*improve*their*onHIme*

performance*raIngs*in*October.**

The*onHIme*departure*performance*of*Asian*airports*increased*from*58.55%*to*61.78%.**

(ITM)*Osaka*InternaIonal*Airport*remained*the*leading*Asian*airport*with*an*onHIme*

performance*raIng*of*94.90%.**(PEK)*Beijing*and*(CAN)*Guangzhou*improved*their*onHIme*

departure*raIngs*in*October.**CancelaIons*for*the*group*were*down*from*2.25%*in*

September*to*1.84%*in*October.**While*Asian*airports*onHIme*performance*conInued*to*

increase,*only*12*of*the*top*50*airports*reviewed*had*onHIme*departure*performance*rates*

below*50%.*

Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.**

Note:*The*arrival*status*coverage*threshold*for*the*Asian*Airlines*group*was*set*at*80%.*For*the*Asian*Airport*group*the*departure*

status*threshold*was*also*set*to*65%.*For*both*groups*the*coverage*was*typically*well*above*80%.**

* 31*

Page 32: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Asian Airlines

32*

OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013*

Rank Airline Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

2 (BX) Air Busan 2,053 93.68% 4.05% 1.28% 0.99% 1.41% 0.00% 24 (CA) Air China 32,508 75.89% 9.82% 4.75% 9.54% 1.35% 0.01% 34 (AI) Air India 11,413 65.45% 14.81% 8.04% 11.69% 0.64% 0.00% 27 (AK) Airasia 12,606 72.74% 14.58% 6.04% 6.64% 1.27% 0.00% 10 (NH) ANA 20,916 88.93% 7.13% 2.03% 1.90% 1.00% 0.00% 3 (EH) ANA Wings 7,292 91.32% 6.42% 1.50% 0.76% 1.26% 0.00%

18 (OZ) Asiana 9,796 80.61% 11.98% 3.65% 3.63% 0.46% 0.13% 15 (PG) Bangkok Airways 4,191 81.70% 11.55% 3.47% 3.28% 0.41% 0.00% 26 (JD) Beijing Capital 5,676 73.27% 10.14% 6.04% 10.46% 0.48% 0.09% 19 (CX) Cathay Pacific 8,679 80.14% 9.77% 3.88% 6.00% 0.71% 0.21% 29 (CI) China Airlines 5,420 70.71% 17.83% 6.05% 5.37% 0.33% 0.04% 32 (MU) China Eastern 49,648 68.71% 12.67% 6.55% 12.06% 4.47% 0.01% 23 (CZ) China Southern 47,638 76.44% 10.21% 5.04% 8.27% 2.07% 0.05% 41 (KN) China United 4,368 46.44% 16.19% 12.50% 24.82% 6.39% 0.05% 39 (PN) China West Air 2,166 51.69% 14.48% 10.30% 23.48% 0.51% 0.05% 21 (BR) EVA Airways 4,286 77.56% 11.41% 3.73% 7.30% 0.61% 0.00% 28 (G8) GoAir 3,352 71.82% 16.15% 5.84% 6.18% 3.01% 0.00% 33 (HU) Hainan Airlines 16,483 66.20% 13.43% 7.26% 13.08% 0.53% 0.04% 5 (HD) Hokkaido 3,569 91.09% 6.40% 1.11% 1.39% 1.54% 0.00%

31 (KA) Hong Kong Dragon 4,694 70.48% 14.49% 5.87% 9.16% 0.64% 0.00% 12 (6E) IndiGo 13,616 87.54% 7.79% 2.34% 2.32% 0.07% 0.00% 36 (QZ) Indonesia AirAsia 5,026 61.39% 13.61% 8.69% 16.30% 0.90% 0.00% 1 (XM1) J-Air 4,884 93.91% 4.32% 1.00% 0.75% 1.47% 0.02% 4 (JC) JAL Express 6,664 91.20% 6.56% 1.45% 0.79% 1.62% 0.00% 7 (3X) Japan Air Commuter 4,951 90.13% 5.72% 2.59% 1.56% 8.14% 0.00% 6 (JL) Japan Airlines 10,824 90.51% 5.64% 1.43% 2.37% 1.25% 0.05% 8 (NU) Japan Transocean 2,355 89.10% 7.09% 1.91% 1.91% 4.20% 0.00%

13 (9W) Jet Airways 8,454 84.91% 8.83% 3.32% 2.90% 0.45% 0.05% 11 (S2) JetKonnect 7,974 88.25% 5.99% 2.46% 3.30% 1.45% 0.00% 14 (KE) Korean Air Lines 13,297 83.45% 11.09% 2.87% 2.59% 0.50% 0.00% 25 (8L) Lucky Air Co 3,813 74.62% 11.65% 4.65% 9.09% 0.71% 0.00% 30 (MH) Malaysia Airlines 15,269 70.64% 14.68% 6.32% 8.36% 1.47% 0.00% 38 (PR) Philippine Airlines 2,876 60.24% 15.39% 7.75% 16.55% 1.70% 0.07% 37 (FM) Shanghai Airlines 8,304 61.26% 13.30% 8.24% 17.19% 4.01% 0.01% 16 (SQ) Singapore Airlines 7,701 81.03% 11.41% 3.64% 3.91% 0.79% 0.00% 17 (BC) Skymark Airlines 4,272 81.01% 13.29% 3.29% 2.42% 2.39% 0.00% 22 (SG) SpiceJet 3,778 76.56% 8.33% 4.70% 10.41% 8.21% 0.00% 9 (FD) Thai AirAsia 6,271 89.00% 5.97% 2.50% 2.52% 0.67% 0.00%

20 (TG) Thai Airways 8,286 79.49% 14.01% 4.14% 2.36% 0.27% 0.00% 35 (GS) Tianjin Airlines 10,804 64.64% 13.23% 6.25% 15.85% 0.81% 0.02% 40 (MF) Xiamen 14,846 50.18% 17.01% 10.54% 22.27% 3.70% 0.00%

Aggregate 421,019 75.74% 11.10% 4.99% 8.15% 1.87% 0.02%

Page 33: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

33*

93.68%*

75.89%*

65.45%*

72.74%*

88.93%*

91.32%*

80.61%*

81.70%*

73.27%*

80.14%*

70.71%*

68.71%*

76.44%*

46.44%*

51.69%*

77.56%*

71.82%*

66.20%*

91.09%*

70.48%*

87.54%*

61.39%*

93.91%*

91.20%*

90.13%*

90.51%*

89.10%*

84.91%*

88.25%*

83.45%*

74.62%*

70.64%*

60.24%*

61.26%*

81.03%*

81.01%*

76.56%*

89.00%*

79.49%*

64.64%*

50.18%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

(BX)*Air*Busan*

(CA)*Air*China*

(AI)*Air*India*

(AK)*Airasia*

(NH)*ANA*

(EH)*ANA*Wings*

(OZ)*Asiana*

(PG)*Bangkok*Airways*

(JD)*Beijing*Capital*

(CX)*Cathay*Pacific*

(CI)*China*Airlines*

(MU)*China*Eastern*

(CZ)*China*Southern*

(KN)*China*United*

(PN)*China*West*Air*

(BR)*EVA*Airways*

(G8)*GoAir*

(HU)*Hainan*Airlines*

(HD)*Hokkaido*

(KA)*Hong*Kong*Dragon*

(6E)*IndiGo*

(QZ)*Indonesia*AirAsia*

(XM1)*JHAir*

(JC)*JAL*Express*

(3X)*Japan*Air*Commuter*

(JL)*Japan*Airlines*

(NU)*Japan*Transocean*

(9W)*Jet*Airways*

(S2)*JetKonnect*

(KE)*Korean*Air*Lines*

(8L)*Lucky*Air*Co*

(MH)*Malaysia*Airlines*

(PR)*Philippine*Airlines*

(FM)*Shanghai*Airlines*

(SQ)*Singapore*Airlines*

(BC)*Skymark*Airlines*

(SG)*SpiceJet*

(FD)*Thai*AirAsia*

(TG)*Thai*Airways*

(GS)*Tianjin*Airlines*

(MF)*Xiamen*

Asian*Airlines*

OnHIme*Arrivals,*October*2013*

Page 34: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Full*Page*Chart*Master*

34*

1.41%*

1.35%*

0.64%*

1.27%*

1.00%*

1.26%*

0.46%*

0.41%*

0.48%*

0.71%*

0.33%*

4.47%*

2.07%*

6.39%*

0.51%*

0.61%*

3.01%*

0.53%*

1.54%*

0.64%*

0.07%*

0.90%*

1.47%*

1.62%*

8.14%*

1.25%*

4.20%*

0.45%*

1.45%*

0.50%*

0.71%*

1.47%*

1.70%*

4.01%*

0.79%*

2.39%*

8.21%*

0.67%*

0.27%*

0.81%*

3.70%*

0.00%* 1.00%* 2.00%* 3.00%* 4.00%* 5.00%* 6.00%* 7.00%* 8.00%* 9.00%*

(BX)*Air*Busan*

(CA)*Air*China*

(AI)*Air*India*

(AK)*Airasia*

(NH)*ANA*

(EH)*ANA*Wings*

(OZ)*Asiana*

(PG)*Bangkok*Airways*

(JD)*Beijing*Capital*

(CX)*Cathay*Pacific*

(CI)*China*Airlines*

(MU)*China*Eastern*

(CZ)*China*Southern*

(KN)*China*United*

(PN)*China*West*Air*

(BR)*EVA*Airways*

(G8)*GoAir*

(HU)*Hainan*Airlines*

(HD)*Hokkaido*

(KA)*Hong*Kong*Dragon*

(6E)*IndiGo*

(QZ)*Indonesia*AirAsia*

(XM1)*JHAir*

(JC)*JAL*Express*

(3X)*Japan*Air*Commuter*

(JL)*Japan*Airlines*

(NU)*Japan*Transocean*

(9W)*Jet*Airways*

(S2)*JetKonnect*

(KE)*Korean*Air*Lines*

(8L)*Lucky*Air*Co*

(MH)*Malaysia*Airlines*

(PR)*Philippine*Airlines*

(FM)*Shanghai*Airlines*

(SQ)*Singapore*Airlines*

(BC)*Skymark*Airlines*

(SG)*SpiceJet*

(FD)*Thai*AirAsia*

(TG)*Thai*Airways*

(GS)*Tianjin*Airlines*

(MF)*Xiamen*

Asian*Airlines*

Flight*CancellaIons,*October*2013*

Page 35: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

35*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

(BX)*Air*Busan*

(CA)*Air*China*

(AI)*Air*India*

(AK)*Airasia*

(NH)*ANA*

(EH)*ANA*Wings*

(OZ)*Asiana*

(PG)*Bangkok*Airways*

(JD)*Beijing*Capital*

(CX)*Cathay*Pacific*

(CI)*China*Airlines*

(MU)*China*Eastern*

(CZ)*China*Southern*

(KN)*China*United*

(PN)*China*West*Air*

(BR)*EVA*Airways*

(G8)*GoAir*

(HU)*Hainan*Airlines*

(HD)*Hokkaido*

(KA)*Hong*Kong*Dragon*

(6E)*IndiGo*

(QZ)*Indonesia*AirAsia*

(XM1)*JHAir*

(JC)*JAL*Express*

(3X)*Japan*Air*Commuter*

(JL)*Japan*Airlines*

(NU)*Japan*Transocean*

(9W)*Jet*Airways*

(S2)*JetKonnect*

(KE)*Korean*Air*Lines*

(8L)*Lucky*Air*Co*

(MH)*Malaysia*Airlines*

(PR)*Philippine*Airlines*

(FM)*Shanghai*Airlines*

(SQ)*Singapore*Airlines*

(BC)*Skymark*Airlines*

(SG)*SpiceJet*

(FD)*Thai*AirAsia*

(TG)*Thai*Airways*

(GS)*Tianjin*Airlines*

(MF)*Xiamen*

Asian*Airlines*

OnHIme*and*Delayed*Flights,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 36: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Asian Airports

36*

OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013*

Rank Airport Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

31 Beijing (PEK) 23,278 38.25% 34.60% 14.28% 12.86% 1.69% 0.02%

19 Changsha (CSX) 5,718 59.24% 18.43% 8.35% 13.94% 1.40% 0.04%

25 Chengdu (CTU) 10,298 47.67% 23.98% 9.01% 19.32% 0.58% 0.03%

24 Chongqing (CKG) 8,259 48.11% 24.18% 10.19% 17.49% 1.24% 0.04%

16 Dalian (DLC) 4,281 62.34% 16.11% 7.66% 13.86% 1.57% 0.02%

9 Delhi (DEL) 11,860 84.10% 6.17% 3.39% 6.33% 1.26% 0.01%

6 Fukuoka (FUK) 7,096 90.20% 7.12% 1.59% 1.10% 1.38% 0.00%

35 Guangzhou (CAN) 14,460 33.33% 36.30% 13.37% 16.93% 1.45% 0.07%

20 Haikou (HAK) 3,320 58.72% 19.27% 9.42% 12.57% 1.51% 0.03%

34 Hangzhou (HGH) 7,706 35.13% 22.44% 13.48% 28.89% 2.85% 0.05%

15 Hong Kong (HKG) 14,038 72.39% 14.27% 5.39% 7.93% 0.98% 0.02%

7 Jeju (CJU) 5,073 89.28% 7.67% 1.59% 1.45% 1.06% 0.00%

22 Kunming (KMG) 11,233 56.66% 23.37% 8.34% 11.64% 4.91% 0.00%

2 Nagoya (NGO) 3,476 94.08% 3.66% 0.70% 1.57% 0.89% 0.00%

32 Nanking (NKG) 5,332 36.84% 22.61% 13.67% 26.83% 2.21% 0.04%

11 Okinawa (OKA) 4,282 83.07% 10.76% 3.00% 3.17% 3.60% 0.00%

1 Osaka (ITM) 5,955 94.90% 3.15% 1.18% 0.75% 1.49% 0.02%

5 Osaka (KIX) 4,841 91.31% 4.53% 1.52% 2.64% 0.68% 0.00%

21 Qingdao (TAO) 5,717 57.06% 19.48% 9.82% 13.57% 2.40% 0.07%

26 Sanya (SYX) 3,275 44.62% 26.53% 11.71% 17.11% 1.47% 0.03%

3 Sapporo (CTS) 6,271 93.21% 4.83% 0.90% 1.05% 1.32% 0.00%

12 Seoul (GMP) 5,879 82.30% 15.49% 1.37% 0.84% 0.85% 0.00%

14 Seoul (ICN) 10,385 72.78% 17.67% 5.05% 4.49% 0.27% 0.01%

30 Shanghai (PVG) 13,703 39.20% 31.35% 13.10% 16.27% 2.47% 0.08%

33 Shanghai (SHA) 10,710 36.68% 25.06% 12.69% 25.55% 2.81% 0.01%

28 Shenzhen (SZX) 10,045 40.16% 28.76% 11.89% 19.14% 2.46% 0.05%

13 Singapore (SIN) 8,342 80.32% 12.09% 3.76% 3.82% 5.93% 0.00%

10 Taipei (TPE) 7,336 84.04% 8.48% 2.78% 4.70% 1.61% 0.00%

4 Tokyo (HND) 18,710 92.52% 5.48% 1.05% 0.93% 1.51% 0.02%

8 Tokyo (NRT) 8,341 85.09% 6.64% 2.44% 5.80% 0.94% 0.02%

23 Urumqi (URC) 5,844 51.37% 24.30% 8.69% 15.61% 0.70% 0.03%

17 Wuhan (WUH) 6,087 61.03% 17.69% 7.55% 13.69% 2.32% 0.03%

27 Xiamen (XMN) 6,987 44.58% 16.14% 11.61% 27.63% 2.88% 0.04%

18 Xian (XIY) 10,003 60.25% 23.23% 7.06% 9.44% 1.39% 0.03%

29 Zhengzhou (CGO) 5,389 40.06% 24.45% 13.67% 21.72% 1.43% 0.09%

Aggregate 293,530 61.78% 18.96% 7.69% 11.54% 1.84% 0.03%

Page 37: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

37*

38.25%*

59.24%*

47.67%*

48.11%*

62.34%*

84.10%*

90.20%*

33.33%*

58.72%*

35.13%*

72.39%*

89.28%*

56.66%*

94.08%*

36.84%*

83.07%*

94.90%*

91.31%*

57.06%*

44.62%*

93.21%*

82.30%*

72.78%*

39.20%*

36.68%*

40.16%*

80.32%*

84.04%*

92.52%*

85.09%*

51.37%*

61.03%*

44.58%*

60.25%*

40.06%*

0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%*

Beijing*(PEK)*

Changsha*(CSX)*

Chengdu*(CTU)*

Chongqing*(CKG)*

Dalian*(DLC)*

Delhi*(DEL)*

Fukuoka*(FUK)*

Guangzhou*(CAN)*

Haikou*(HAK)*

Hangzhou*(HGH)*

Hong*Kong*(HKG)*

Jeju*(CJU)*

Kunming*(KMG)*

Nagoya*(NGO)*

Nanking*(NKG)*

Okinawa*(OKA)*

Osaka*(ITM)*

Osaka*(KIX)*

Qingdao*(TAO)*

Sanya*(SYX)*

Sapporo*(CTS)*

Seoul*(GMP)*

Seoul*(ICN)*

Shanghai*(PVG)*

Shanghai*(SHA)*

Shenzhen*(SZX)*

Singapore*(SIN)*

Taipei*(TPE)*

Tokyo*(HND)*

Tokyo*(NRT)*

Urumqi*(URC)*

Wuhan*(WUH)*

Xiamen*(XMN)*

Xian*(XIY)*

Zhengzhou*(CGO)*

Asian*Airports*

OnHIme*Departures,*October*2013*

Page 38: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

38*

1.69%*

1.40%*

0.58%*

1.24%*

1.57%*

1.26%*

1.38%*

1.45%*

1.51%*

2.85%*

0.98%*

1.06%*

4.91%*

0.89%*

2.21%*

3.60%*

1.49%*

0.68%*

2.40%*

1.47%*

1.32%*

0.85%*

0.27%*

2.47%*

2.81%*

2.46%*

5.93%*

1.61%*

1.51%*

0.94%*

0.70%*

2.32%*

2.88%*

1.39%*

1.43%*

0.00%* 1.00%* 2.00%* 3.00%* 4.00%* 5.00%* 6.00%* 7.00%*

Beijing*(PEK)*

Changsha*(CSX)*

Chengdu*(CTU)*

Chongqing*(CKG)*

Dalian*(DLC)*

Delhi*(DEL)*

Fukuoka*(FUK)*

Guangzhou*(CAN)*

Haikou*(HAK)*

Hangzhou*(HGH)*

Hong*Kong*(HKG)*

Jeju*(CJU)*

Kunming*(KMG)*

Nagoya*(NGO)*

Nanking*(NKG)*

Okinawa*(OKA)*

Osaka*(ITM)*

Osaka*(KIX)*

Qingdao*(TAO)*

Sanya*(SYX)*

Sapporo*(CTS)*

Seoul*(GMP)*

Seoul*(ICN)*

Shanghai*(PVG)*

Shanghai*(SHA)*

Shenzhen*(SZX)*

Singapore*(SIN)*

Taipei*(TPE)*

Tokyo*(HND)*

Tokyo*(NRT)*

Urumqi*(URC)*

Wuhan*(WUH)*

Xiamen*(XMN)*

Xian*(XIY)*

Zhengzhou*(CGO)*

Asian*Airports*

DeparIng*Flight*CancellaIons,*October*2013*

Page 39: FlightStats On-Time Performance Report - October 2013

October(2013(

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Full*Page*Chart*Master*

39*

0%* 10%* 20%* 30%* 40%* 50%* 60%* 70%* 80%* 90%* 100%*

Beijing*(PEK)*

Changsha*(CSX)*

Chengdu*(CTU)*

Chongqing*(CKG)*

Dalian*(DLC)*

Delhi*(DEL)*

Fukuoka*(FUK)*

Guangzhou*(CAN)*

Haikou*(HAK)*

Hangzhou*(HGH)*

Hong*Kong*(HKG)*

Jeju*(CJU)*

Kunming*(KMG)*

Nagoya*(NGO)*

Nanking*(NKG)*

Okinawa*(OKA)*

Osaka*(ITM)*

Osaka*(KIX)*

Qingdao*(TAO)*

Sanya*(SYX)*

Sapporo*(CTS)*

Seoul*(GMP)*

Seoul*(ICN)*

Shanghai*(PVG)*

Shanghai*(SHA)*

Shenzhen*(SZX)*

Singapore*(SIN)*

Taipei*(TPE)*

Tokyo*(HND)*

Tokyo*(NRT)*

Urumqi*(URC)*

Wuhan*(WUH)*

Xiamen*(XMN)*

Xian*(XIY)*

Zhengzhou*(CGO)*

Asian*Airports*

OnHIme*and*Delayed*Departures,*October*2013*

OnHTime* Late*(15H29*min)* Very*Late*(30H44*min)* Excessive*(45+*min)* Diverted*

Page 40: FlightStats On-Time Performance Report - October 2013

October(2013(

Copyright*©*2013*FlightStats,*Inc.*

Top 10 Lists

Rank( Airline( On4Time(

1 (OS) Austrian Airlines 91.31%

2 (AY) Finnair 91.05%

3 (DL) Delta 90.54%

4 (JL) Japan Airlines 90.51%

5 (GF) Gulf Air 89.14%

6 (SK) SAS 88.99%

7 (NH) ANA 88.93%

8 (IB) Iberia 88.44%

9 (US) US Airways 87.87%

10 (UX) Air Europa 87.49%

40*

Rank( North(American(Airlines( On4Time(

1 (HA) Hawaiian 94.87%

2 (G4) Allegiant 91.13%

3 (3M) Silver 90.59%

4 (DL) Delta 90.54%

5 (QX) Horizon 90.43%

6 (9E) Pinnacle 89.54%

7 (VX) Virgin America 88.86%

8 (CP) Compass 88.73%

9 (AS) Alaska 88.60%

10 (QK) Jazz 88.13%

Rank( European(Airlines( On4Time(

1 (TF) Malmo Aviation 97.45%

2 (ZN) NAYSA 95.11%

3 (I2) Iberia Express 93.97%

4 (KF) Blue1 92.90%

5 (CT) Air One CityLiner 92.80%

6 (BT) airBaltic 92.10%

7 (OA) Olympic Air 91.91%

8 (DY) Norwegian Air Shuttle 91.84%

9 (OS) Austrian Airlines 91.31%

10 (WA) KLM Cityhopper 91.08%

Rank( Asian(Airlines( On4Time(

1 (XM1) J-Air 93.91%

2 (BX) Air Busan 93.68%

3 (EH) ANA Wings 91.32%

4 (JC) JAL Express 91.20%

5 (HD) Hokkaido 91.09%

6 (JL) Japan Airlines 90.51%

7 (3X) Japan Air Commuter 90.13%

8 (NU) Japan Transocean 89.10%

9 (FD) Thai AirAsia 89.00%

10 (NH) ANA 88.93%

Airline*OnHIme*Arrival*Performance*by*Region*

Major*InternaIonal*Airlines* North*American*Airlines*

European*Airlines* Asian*Airlines*

Page 41: FlightStats On-Time Performance Report - October 2013

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Copyright*©*2013*FlightStats,*Inc.*

Top 10 Lists

Rank( Airport( On4Time(

1 Tokyo (HND) 92.52%

2 Seattle (SEA) 89.68%

3 Detroit (DTW) 89.38%

4 Minneapolis (MSP) 89.38%

5 Toronto (YYZ) 88.93%

6 Boston (BOS) 88.12%

7 Atlanta (ATL) 87.74%

8 Miami (MIA) 87.57%

9 Charlotte (CLT) 87.07%

10 New York (JFK) 86.64%

41*

Rank( Airport( On4Time(

1 Honolulu (HNL) 93.73%

2 Montreal (YUL) 91.32%

3 Salt Lake City (SLC) 91.03%

4 Washington (DCA) 90.20%

5 Vancouver (YVR) 90.00%

6 Seattle (SEA) 89.68%

7 Detroit (DTW) 89.38%

8 Minneapolis (MSP) 89.38%

9 Toronto (YYZ) 88.93%

10 Portland (PDX) 88.73%

Rank( Airport( On4Time(

1 Oslo (OSL) 88.67%

2 Prague (PRG) 87.84%

3 Copenhagen (CPH) 87.37%

4 Vienna (VIE) 87.29%

5 Athens (ATH) 86.96%

6 Warsaw (WAW) 86.29%

7 Munich (MUC) 85.33%

8 Frankfurt (FRA) 84.07%

9 Geneva (GVA) 83.67%

10 Madrid (MAD) 83.36%

Rank( Airport( On4Time(

1 Osaka (ITM) 94.90%

2 Nagoya (NGO) 94.08%

3 Sapporo (CTS) 93.21%

4 Tokyo (HND) 92.52%

5 Osaka (KIX) 91.31%

6 Fukuoka (FUK) 90.20%

7 Jeju (CJU) 89.28%

8 Tokyo (NRT) 85.09%

9 Delhi (DEL) 84.10%

10 Taipei (TPE) 84.04%

Major*InternaIonal*Airports* North*American*Airports*

European*Airports* Asian*Airports*

Airport*OnHIme*Departure*Performance*by*Regions*

Page 42: FlightStats On-Time Performance Report - October 2013

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Copyright*©*2013*FlightStats,*Inc.*

Appendix DefiniIons*of*Delays*

The*following*terms*are*used*to*describe*and*categorize*the*magnitude*of*flight*delays:*

!  On4=me(–*A*flight*is*considered*onHIme*if*it*arrives*or*departs*at*the*gate*less*than*15*minutes*

arer*the*scheduled*gate*Ime.*

!  Late(–*A*flight*is*classified*as*late*if*it*arrives*or*departs*at*the*gate*delayed*from*15*to*29*

minutes*arer*scheduled*gate*Ime.*

!  Very(Late(–*Very*late*includes*flights*that*arrive*or*depart*at*the*gate*from*30*to*44*minutes*

arer*the*scheduled*gate*Ime.*

!  Excessive*–*Excessive*includes*flights*that*arrive*or*depart*at*the*gate*45*minutes*or*more*

arer*the*scheduled*gate*Ime.*

Sample*Size,*CancellaIons,*and*Flight*CompleIons*

!  Sample(Size(–*Sample*size*data*is*a*count*of*the*number*of*flights*for*which*FlightStats*was*

able*to*capture*gate*departure,*arrival*or*cancellaIon*data.*

!  On4=me(&(Delay(Calcula=ons(–**The*calculaIon*of*onHIme*and*delayed*flight*percentages*

include*only*those*flights*that*were*completed*and*for*which*FlightStats*was*able*to*collect*

final*status*(represented*by*Sample*Size).*Cancelled*flights*are*not*included*in*the*delay*

calculaIons*by*subtracIng*the*number*of*cancellaIons*from*Sample*Size*before*calculaIng*

onHIme*percentage.*

!  Cancella=on(–*For*the*purposes*of*calculaIng*cancelaIon*percentages*the*number*of*

cancelled*flights*is*divided*by*the*Sample*Size.**

Carrier*SelecIon*Criteria*

Carrier*flight*performance*is*assessed*only*for*airlines*where*FlightStats*can*accurately*determine*

the*flight*status*gate*data*on*a*significant*percentage*of*the*scheduled*passenger*flights*(no*

charter*or*unscheduled*passenger*flights,*or*cargo*flights*are*considered).*Typically*80%*coverage*

is*needed*to*for*a*carrier*to*be*included*in*the*analysis*with*coverage*oren*in*the*upper*90%*

range.**

Airport*SelecIon*Criteria*

Performance*is*assessed*only*for*airports*where*FlightStats*can*accurately*determine*the*outcome*

of*a*significant*porIon*of*an*airport's*departures*of*scheduled*passenger*flights*(no*charter*or*

unscheduled*passenger*flights,*or*cargo*flights*are*considered).*Typically*80H90%*coverage*is*

needed*for*an*airport*to*be*included*in*the*analysis*with*coverage*oren*in*the*upper*90%*range.*

However,*in*Europe*and*Asia*the*coverage*threshold*was*set*lower*to*include*a*couple*of*key*

airports*in*the*analysis.**

42*