flipping adult social care - shropshire...flipping adult social care 3 what is a prospectus?...

Flipping adult social care

Flipping adult social careBuilding the next generation ADASS in the West MidlandsWest Midlands ADASS Prospectus April 2019


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“A region with a sustainable health and care system, that supports thriving economies and communities; promoting independence and social justice”


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What is aprospectus?“Document describingthe major features of aproposed business venture in enough detail so that prospectiveinvestors, participants or buyers may evaluate it.”

Our Vision

We want to create a region with asustainable health and care system,that supports thriving economiesand communities; promotingindependence and social justice.

Why publish aprospectus?

We want to change ourapproach to build ourprofile and connect withpartners who can helpus meet our vision.


Foreword –from Andy Begley, Chair WM ADASS

Director of Adult Servicesand Housing, Shropshire Council

West Midlands ADASS (WMADASS) andImprovement and Efficiency West Midlands(IEWM) have run a successful improvementprogramme over the past decade. Theapproach has been sustained by identifyingclear shared priorities, combining andmaximising the use of stretched resources andcontinually refreshing the programme so that itmeets the requirements of adult social care as itresponds to the changing policy, financial andimprovement agendas of the sector.

We think it is time to refocus our approach andthis prospectus sets out some key conceptsthat we want to work with our partners todevelop.

Transforming ourapproach from adeficit model to onethat highlights theassets that we haveand contribution thatthe sector makes tothe West Midlandseconomy.”

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Solving the adult social care puzzleThe RubikTM cube hasmore than one billionpossible turns to find a solution.

We have developed asimple model to help usfind solutions to the adultsocial care challenges we all face.

Martin Samuels

Our approach toimprovement starts withself awareness and ourimprovement plan helpsus focus on the Why, What,When, How and HowMuch. This plan helps tokeep our objectivesconsistent and simple.

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Rubic programme management tool

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How? Making sure we mitigateour biggest risks andchallenges: - finance,safeguarding, marketfragility, transforming care,delayed transfers of care. Whilst building aprogramme that issuccessful in focusing on transformation,collaboration with ourpartners and promotingwhat we do as a sector tosupport the mostvulnerable in ourcommunities.

Jenny Wood

Delayed transfers of carehave been one of ourbiggest risks. Throughour statement of intent,we have reduced delaysby 19% across the regionduring 2017/18.

Getting above the parapet

1. Performance and Outcomes

2. Leadership and Governance

3. Commissioning and Quality

4. SystemIntegra on – Health andSocial Care

5. Na onal priori es and partnerships

6. Resourceand workforce management

7. Culture and challenge

Risk andareas offocus

Transforma on + Collabora on + Promo on

Mi ga on = Success

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How we aredevelopingnew modelsfor efficientandeffective social care.

What does good adult social care look like?

Our 4c’s Model

David Watts

We want to useour data better todemonstrate whatgood looks like,working withImpower as ourinsight partner.

StrongCommunities

Asset-basedcommunitydevelopmentEarly intervention Prevention Social prescribing

ManagedContacts

demand fromcontacts: • Digital

innovation• Turning data

into knowledge• Public-facing

informationand advice

• Maximisingcommunity

EffectiveConversions

• Personalisedservices

• Co-producedwith users and carers

• Social workpractice

• Reablement• At home

EfficientConsumption• Financial

performance• Market

management• Safeguarding• Transforming

care• Safe and timely

transfers of care• Commissioning

for betteroutcomes

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Driven by Sector ledimprovement

We believe improvementstarts from self-awarenessand working with peers tofind support and challenge.

Pete Fahy

Our starting point is to understand our own individual council financial and performancechallenges and to worktogether to improve.

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Our regionalsupport offer

Through West MidlandsIEWM we have a pool ofexperienced associates able to support the region in focusing on our key challenges.

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Our Associates offer in 2019:

Support to:Drive safe and timely transfer of careProvide safeguarding advice Implement future workforce planning Develop market management and future care homes visioning

Provide a performance and knowledge hub Promote the 3D leadership programme todevelop future leaders Undertake finance diagnostics Promote the social care economyUndertake peer challenge / self-assessment Communicate our key messages.

Avril Wilson We have built a pool of trusted and valuedassociates that providesupport and capacity to our programme, all of whom are recruited through theWorcestershire DPS

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Working with ourpartners onimprovement

We recognise theimportance of working withour partners and are strivingto build new relationshipsthat help bring together ourcollective resources tofocuson improved socialcare outcomes..

Our partners

NHSELGAAchedemic Sciencenetwork Public health england ADCS ADPHSkills for careCare quality commission Health Education EnglandWest Midlands CombinedAuthourity County Councils Network Solace

Ian James CHIA LGA West Midlands ADASS workclosely with the LGA andplay a key role in bringingtogether the views of thesocial care sector as westrive towards a moreintegrated health and careimprovement offer in theWest Midlands.

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Where?

We recognise thecomplexity of ourorganisational boundaries,but recognise theimportance ofcommunities andneighbourhood whichprovides the building blocks for successful place-based planning.

We are 14 upper tiercouncil directors of adultsocial care based in theWest Midlands.

Richard harling The West Midlands is made up of metropolitan, unitary,and county councils. We seegreat advantages of workingtogether on the WestMidlands’ footprint’ as well as working with ourbenchmarking councilsnationally.councils nationally.

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How much?

Paula Furnival

If we were a privatecorporation we would beseen as a major player inthe regional economy. The figures speak forthemselves.

£2.3billiongross spend inWest Midlands

570,000 unpaid carerscontributing estimated £14.6 billion of added

value to regional economy

Contributing

£4.4bto the regional

economy

Operating at

4,100locations

Creating

170,000jobs


How are wePerforming

As a region ourperformance varies, andeach council recognises the need to continuouslyimprove, based on local,regional and nationalcomparisons.

We know what we are

Our annual balancescorecard providesdetails of eachcouncil’s performanceusing qualitative andquantitative data.

Graeme Betts We have some bigchallenges in our region,but we are all committedto finding new andinnovative approaches toensure the best possibleoutcomes for the peoplein our communities.

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Who we are

There are 14 Directors of Adult Social Services in the region

We are 1 of 9 regions that make up ADASS in England

We try to use the maximCreate Once, UseNumerous Times (COUNT)

Why produce things 14 times when you can do it once?

Paul Edmonson-Jones When I recently moved to the West Midlands I wasimpressed with the welcomeI received from colleagues atWM ADASS and the supportthey were able to give me as I moved into a new role.

East Midlands

Greater London

Yorkshire and Humber

Eastern

North East

North Western South Eastern

South West West Midlands

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Psychogeography ofCare and Health

Many assets thatcontribute to people’soverall well-being are in the verycommunities in which they live.

#socialcarefutureAdd description from Twitter

Pete Jackson WM ADASS We recognize the importanceof places, communities andneighbourhoods.Organisational boundariesdon’t always show the fullpicture or the contributionlocal government overallplays to improve people’s life chances.

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West Midlands ADASS is forging new partnerships tomaximise the use ofdata to revolutionisehow care is plannedand delivered.

The West Midlands Social Care Data andTechnology Collaborative.

Working with AHSN, NHS Digital and LGA

“The future is alreadyhere – it's just notevenly distributed.”William Gibson

Join the DataRevolution (Tech Severn)

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We have designed abespoke programmeduring 2018 to providea 5-day programme for42 first line managersto prepare them withthe practical tools tobecome future adultsocial care leaders.

3D Leadership Programme – Future Leaders inAdult Social Care

Graduates from the latest cohort with Andy Begleyand David Watts

“ADASS sometimesfeels like it representsa different generationof social care leaders”

Disruptive Leadership

It’s time for change!

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Using technology to improvecommunications and build strongernetworks

Skype/teleconferencing

Social media

Website

CommunicationsPromotionPartnering with BoilerHouse and Shropshire Council

Shelley Madley WM ADASS We are using digitaltechnology not only with thecommunities that we workwith but also to improve how we communicate withcolleagues nationally andinternationally.


Follow on twitter @WMADASS

Look at our Websitehttps://www.westmidlandsiep.gov.uk/info/13/wm-adass-adult-social-care

Email us at [email protected]

flipping adult social care - shropshire...flipping adult social care 3 what is a prospectus?...

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