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Page 1: Florida Participation Plan Women-, Veteran- and Minority ... · women-, veteran- and minority-owned business for small transactions using a state purchasing card. • Advise training

Florida Department of Children & Families Participation Plan

Women-, Veteran- and Minority- Owned Business Enterprises

FY 2017-2018

Page 2: Florida Participation Plan Women-, Veteran- and Minority ... · women-, veteran- and minority-owned business for small transactions using a state purchasing card. • Advise training

Table of ContentsPage..........................................................................................................................2

• Core Mission • Core Values• Vendor Relationship Management• DCF Commitment for Enhancing Supplier Diversity

Page..........................................................................................................................3• Senior Office Responsible for Monitoring and Implementing Plan• Tracking of Data Related to DCF’s Plan• Proposal(s) to establish programs or initiatives aimed at

Women-, Veteran- and Minority-Owned Business Enterprises

Page..........................................................................................................................4• Proposal(s) to establish programs or initiatives aimed at

Women-, Veteran- and Minority-Owned Business Enterprises (Continued)• Proposed Outreach Activities

Page..........................................................................................................................5• Proposed Outreach Activities (continued)• Education of Business Owners

Page..........................................................................................................................6• Education of Business Owners (continued)• Steps to Ensure Programs Reach All Minority Business Owners• How to Capture and Report Subcontractor Information

Pages......................................................................................................................7-9

• RepoRts

• Summary of Fiscal Year 2016-2017 Contracting with Women-, Veteran- and Minority-Owned Business Enterprises -Certified Spending for FY 2016-17* -Non-Certified Spending for FY 2017-16* -Top 50 Certified Women-, Veteran- and Minority-Owned Business Enterprises -Top 50 Non-Certified Women-, Veteran- and Minority-Owned Business Enterprises

Page.........................................................................................................................10

• New Initiatives or Internal Procedures that Enhance Women-, Veteran- and Minority-Owned Business Enterprises

• Activities to Benefit Smaller Business in Florida• Strategic plan to link the Office of Supplier Diversity web page to DCF’s website• Initiative plan to incorporate the use of eQuote to improve opportunities

with Women-, Veteran- and Minority-Owned Business Enterprises

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

Department of Children and Families

Core Mission

The mission of the Department of Children and Families (DCF) is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Ch.20.19 F.S

Core Values

A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

Vendor Relationship Management

DCF is responsible for services delivered through a network of vendors and community partners. It is critical that we share our mission and vision – it is not enough for them to simply deliver services. They must uphold our values and maintain a commitment to world class service and outcomes. We balance partnership with accountability.

DCF Commitment for Enhancing Supplier Diversity

The Department of Children and Families’ commitment to our women-, veteran- and minority-owned business enterprises program enhances supplier diversity through outreach, education and exchange events that bolsters business opportunities. DCF fosters diversity in the acquisition of goods and services. We strive to meet the needs of our internal and external customers in an ethically, socially and culturally responsible manner. The Department earns the trust and respect of our partners, customers and the public by providing exceptional customer service and practicing sound fiscal stewardship.

DCF recognizes the value of a diverse supplier base and its impact on Florida’s communities and population at large. We provide products and services required to support administrative functions. In return, DCF staff are equipped with the tools necessary to deliver quality services to Florida’s citizens.

We outsource partnerships as an additional avenue for business opportunities through community and faith-based organizations, mental health treatment facilities and programs. Partnerships foster collaboration to support program improvement by applying best practices to maximize efficiencies and outcomes.

This document is not intended in any manner to require that contracts be awarded to anyone other than the lowest or best value bidder. It does not supersede the requirement of any federal, state or local laws and rules, regulations and policies adopted pursuant thereto.

I.C.A.R.E.

Supplier Diversity Exchange -Jacksonville

University of North Florida, March 2, 2017

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

Senior Office Responsible for Monitoring and Implementing Plan

The Office of General Services is responsible for the development, management and implementation of the Department’s women-, veteran- and minority-owned business enterprises participation plan. The Assistant Staff Director of Purchasing is responsible for the daily oversight, reporting and monitoring of the Department’s plan. The purchasing staff assists with these tasks. Together they provide resources to educate staff on outreach activities and actions. Staff create realistic processes and procedures that support and enhance representation, accessibility and collaboration through business opportunities with certified minority, women and veteran owned companies.

Direct correspondence and materials to:

Tracking of Data Related to DCF’s Plan

Monitoring data and awareness activities related to this plan are essential to measuring progress. Working actively with internal and external entities (DCF Staff, Contracted Client Services, Office of Supplier Diversity, Vendors, etc.) ensures that we regularly receive pertinent data. DCF uses the Florida Accounting Information Resource (FLAIR) accounting system, MyFloridaMarketPlace (MFMP) procurement system and other organizational systems to benchmark expenditures. We implement strategies that track our proposed outreach activities, educational opportunities for business owners, new initiatives/internal procedures and activities to benefit women-, veteran- and minority-owned business enterprises and small businesses in Florida.

Proposal(s) to Establish Programs or Initiatives for Women-, Veteran- and Minority-Owned Business Enterprises

DCF promotes the participation of women-, veteran- and minority-owned business enterprises including those certified by the Office of Supplier Diversity (OSD). We strengthen minority business opportunities whenever possible through staff education, vendor outreach and procurement activities. We urge current state term contract prime vendors to seek business partnership resources to increase minority business development and potential reseller relationships. The Department will actively participate with the Department of Management Services (DMS) and Office of Supplier Diversity monthly diversity group meetings to engage in agency best practices, updates and education. Also, through State Purchasing advocate for proposed State Term Contracts that will assist in identifying possible sources for diversity partnering opportunities.

Additional practices:

• Inform MFMP requestors of the importance of women-, veteran- and minority-owned business programs and their benefits to the Department and to the state.

• Provide information to MFMP requestors about facilitating opportunities to women-, veteran- and minority-owned business enterprises via our Helpful Hints series related to purchasing activities.

• Search and cross reference other state agency use of certified vendors in MFMP to increase women-, veteran- and minority-owned business vendor pool.

Paul MauckAssistant Staff Director of Purchasing1317 Winewood Blvd, Bldg 3, Room 203Tallahassee, Florida [email protected]

Robert MajorPurchasing Specialist1317 Winewood Blvd, Bldg 3, Room 203Tallahassee, Florida [email protected]

Supplier Diversity Exchange -Tallahassee

Department of Children and Families, October 5, 2016

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

• Educate staff on identifying underutilized certified women-, veteran- and minority-owned business for small transactions using a state purchasing card.

• Advise training attendees to utilize women-, veteran- and minority-owned business enterprises for eligible purchases when goods or services are not on State Contract.

• Include women-, veteran- and minority-owned business enterprises on eQuote (electronic quoting) solicitations when possible.

• Purchasing management developed a Vendor Guide in an effort to educate prospective vendors on doing business with DCF. This informative guide provides vendors with strategies and websites to assist in targeting business opportunities.

• Analyze data spend reports to identify possible non-certified women-, veteran- and minority-owned business enterprises.

• Encourage participation of certified women-, veteran- and minority-owned business enterprises eligible for subcontracting opportunities during pre-bid conference or pre-solicitation meetings.

• Promote second tier spend opportunities with our partners, such as community-based organizations, managing entities and other Department outsourced contract vendors.

• Represent the Department in local and regional outreach activities and one-on-one vendor exchange events. Educate vendors on outreach activities and provide agency staff contact information related to their business capability.

• Encourage large corporations and contractors to enter into strategic partnerships with women-, veteran- and minority-owned business enterprises or use them as subcontractors or sub-vendors.

• Review expenditure data to identify non-certified women-, veteran- and minority-owned business enterprises utilized by the department, to encourage those vendors to become certified through the OSD. Provide links to the OSD website and contact information, as well as a summary of the benefits connected with certification.

Proposed Outreach Activities

The Department of Children and Families is committed to creating an environment that affords all individuals and businesses open access to the business opportunities available in a manner that reflects the diversity of its service areas. The Department demonstrates good faith efforts to increase awareness and understanding of the procurement process through education and communication.

Our efforts include:

• Consistent participation of women-, veteran- and minority-owned business enterprises by including at least one diverse supplier on all eQuotes or competitive bids, when possible.

Supplier Diversity Exchange -Jacksonville

University of North Florida, March 2, 2017

Supplier Diversity Exchange -Pensacola

Sanders Beach-Corinne Jones Resource Center, Feb 7, 2017

Helping You AchieveYour Business OpportunitiesThe Department of Children and Families (DCF) developed this guide to explain how commodities and service are purchased by DCF, and to encouragebusinesses to become vendors with the State. This guide also provides currentinformation about the many opportunities for vendors. Vendors are an important part of the procurement process, and their participation is crucial to the success of existing programs and the creation of new ones.

DCF is committed to increasing diversity, since minority vendor participation is crucial in creating a competitive and diversified marketplace. Fair and equitable treatment of everyone who participates in the procurement process is an important priority of DCF.The Department procures items needed to support administrative office functions, and all goods and services required to meet the needs of our clients in residence. This is accomplished in compliance with all Florida Statutes, Rules and Laws applicable to thoseprocurement activities while maximizing the funds provided to the agency.

Government agencies face significant challenges today. A transformed economy has limited tax revenues, forcing many agencies to operate with tighter budgets and smaller staffs. At the same time, agencies are under pressure to improve services and become more transparent to citizens. All levels of government are being called upon to provide more-responsive service, better collaboration with businesses, increased transparency to the general public, and greater supplier diversity.

Continuing challenges like these will create new opportunities for vendors to be part of the solution. A vendor in today’s marketplace may need to diversify their tactics to offer alternative products or services engaging more innovation, saving time or money for government programs. This strategy requires the vendor to clearly review government procurement rules and protocols to understand how to market and complete. Resources may lie in alternative procurement trends such as alternative / piggyback contracts as a reseller, cooperative supplier arrangements increasing buying power and reducing cost, and e-commerce solutions to provide quick, low maintenance product catalogs, self serve pricing and ordering processes. low maintenance product catalogs, self serve pricing and ordering processes.

A business in the government marketplace should have effective knowledge of how to assist and benefit state government programs. Information in the government business arena is available for analysis to ensure business decisions and marketing strategies support an intelligent and careful plan. Government agencies are supporting more services innovation to their citizens using new technology. Learning about the needs of government agencies will assist a vendor to uncover its niche and ensure the right segment of the market is tatargeted. Recognizing and finding solutions to overcome the common pitfalls associated with change is essential if your business desires sustainability in government markets ads a resource and partner.

New technology is changing the way the public interacts with government entities. Today’s citizens and stakeholders demand fast, accurate, and consistent answers from government agencies. Customers now expect to be able to communicate with agencies across a multitude of channels, including phone, e-mail, internet, mobile devices, social media, and brick-and -mortar offices.

Vendor Guide

Government Marketplace

Aug 2016

Procurement

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

• Providing information and assistance to women-, veteran- and minority-owned business enterprises to increase their ability to effectively compete for opportunities.

• Drive participation of women-, veteran- and minority-owned business enterprises by communicating with OSD in advance of formal bids.

• Contact women-, veteran- and minority-owned business enterprises to encourage participation on a specific competitive quote or bid opportunities.

• Ensure communication by emphasizing and encouraging prime contractors to partner with certified and non-certified women-, veteran- and minority-owned business enterprises for subcontracting opportunities at pre-bid conferences and through bid documents.

• The Department’s Office of Contracted Client Services will encourage the participation of women-, veteran- and minority-owned business enterprises with scheduled conferences, conference calls, pre-solicitation meetings.

• Dedicating a vendor advocate within DCF Purchasing Management Office to develop opportunities through communication, introducing internal contacts, information gathering and education assistance to women-, veteran- and minority-owned business enterprises.

• Providing information and guidance to vendors on the registration processes through the Department of Financial Services (DFS) W-9 Verification requirement and the MFMP procurement system.

• Encouraging outsourced partners, such as the Community Based Care and Managing Entity contract providers, to report their small business expenditures to us on a quarterly basis, specifically including certified women-, veteran- and minority-owned business enterprises.

• Agency attendance at the regional minority outreach events and Office of Supplier Diversity Regional Exchange events. Time permitting, we participate in one-on-one sessions to build vendor outreach and communicate opportunities.

• Reducing the non-certified minority spend by working diligently assisting qualified vendors with certification through the OSD program. We produce a monthly Top 10 non-certified minority report to OSD and communicate to those vendors the advantages of certification.

Education of Business Owners

The Department continuously conducts one-on-one vendor education sessions regarding potential business opportunities. DCF provides assistance to vendors with registration in MFMP. We invite women-, veteran- and minority-owned business enterprises to meet with us to discuss possible business opportunities.

The Purchasing Management Office provides vendors with a Resource Directory containing agency contacts and contract partner information. We include our Procurement Vendor Guide to educate vendors on Department programs, research techniques and understanding the procurement processes for the State of Florida.

Supplier Diversity Exchange -Pensacola

Sanders Beach-Corinne Jones Resource Center, Feb 7, 2017

Supplier Diversity Exchange -Jacksonville

University of North Florida, March 2, 2017

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

Steps to Ensure Programs Reach All Minority Business Owners

• Advise vendors reported as non-certified on benefits to become certified women-, veteran- and minority-owned business enterprises.

• Advocate support for women-, veteran- and minority-owned business enterprises through our partners.

• Identify and include women-, veteran- and minority-owned business enterprises based on selection of commodity codes for bid and eQuote opportunities.

• Disseminate referrals on women-, veteran- and minority-owned business enterprise vendors to the appropriate DCF Office or Division.

For example, GuideSoft Inc. dba Knowledge Services is a non certified minority business and is the state authorized Alternate Contract Source provider for temporary employment services. This vendor reports their tier II subcontract utilization spend data on a monthly basis. Office Depot also supports the subcontract reporting effort with one of their strategic alliances, Well Made Business Solutions (WMBS), offering remanufactured toner cartridges and reports DCF utilization efforts.

We will continue our efforts to capture subcontractor information by encouraging prime contractor reporting of purchase orders processed throughout the year. DCF follows up with those vendors to obtain the data necessary to report.

• Obtain management and agency approval of our women-, veteran- and minority-owned business enterprise participation plan and goals.

• Identify barriers and problems with the implementation process and encourage corrective action.

• Work with prime suppliers and general contractors to participate in the program and report subcontracting.

How to Capture and Report Subcontractor Information

In addition to information contained in MyFloridaMarketPlace (MFMP), DCF includes all Department contracts within the Florida Accountability Contract Tracking System (FACTS) for contract information and reporting. The FACTS system is an online tool developed by the Department of Financial Services to make the government contracting process in Florida more transparent through the creation of a centralized, statewide contract reporting system. The Department will monitor to reinforce reporting of potential subcontract data that may not be captured through FLAIR. In specific situations, vendors provide data to the Department on subcontractor spending.

Supplier Diversity Exchange -Tallahassee

Department of Children and Families, October 5, 2016

Supplier Diversity Exchange -Pensacola Sanders Beach-Corinne Jones Resource Center, Feb 7, 2017

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

Fiscal Year 2016-2017 Contracting with Women-, Veteran- and Minority-Owned Business Enterprises

The data below reflects last year’s DCF spending with women-, veteran- and minority-owned business enterprises. Overall spend for the 2016-2017 fiscal year for certified and non-certified categories of women-, veteran- and minority-owned business enterprises was $18,161,785. There was a yearly spend increase of $313,728 in certified and non-certified minority expenditures from previous year total of $17,848,057.

The chart below contains the spend breakdown for the business industry classifications as reported through the Department of Management (DMS), Office of Fiscal Integrity. These totals do not represent subcontracting tier II dollars spent which accounted in the amount $738,088.91.

Note: The Department continues to adopt and report the DMS Office of Fiscal Integrity criteria, which specifically removes financial expenditure categories and object code data utilized through accounting processes that does not represent Agency proportionate business situations. Removal of non-business related expenditure categories, such as transfers, grants, subsidies, salaries, debt or other, pass through payments (to other state agencies or recipients) has reduced the overall reportable spend significantly. The filtered categories provide a more realistic picture of Department reportable spend and minority transaction data. This year, DCF reports $123,550,514 filtered spend for certified and non-certified minorities based on total Department expenditures of $246,336,734. The certified minority category spend is 3.649% of total filtered spend for fiscal year 2016-2017 and is higher than previous fiscal year spend of 1.807%. Additionally, our overall diversified spend for both categories is 15% of the total departmental filtered spend.

The chart below contains the spend breakdown for subcontracting tier II dollars spent which accounted in the amount $738,088.91. Tier II spend was significantly higher in comparison to previous year’s spend of $456,623.57. This increase was largely due to GuideSoft Inc. dba Knowledge Services who utilizes certified women-, veteran- and minority-owned business enterprises within their available vendor pool. GuideSoft is a non-certified minority business and is also a state authorized Alternate Contract Source provider for temporary employment services.

Certified 2nd Tier Spend for FY 2016-2017

CBE Vendor NameClassification

CodeClassification

Description of Product/Service

$ AmountIndustry

(Commodity or Services) GDK Corporation J Certified Minority-Asian/American Temporary Services 216,308.54$ ServicesRemedy Intelligent Staffing M Certified Minority-Women Temporary Services 295,559.15$ ServicesMoten Tate, Inc. H Certified Minority-African American Temporary Services 220,762.53$ ServicesWell Made Business Solutions H Certified Minority-African American Toner Cartridges 5,458.69$ Commodities

Total Spend 738,088.91$

Minority Code Construction Architects Engineers Commodities Contractual Service TotalsN - African American $0 $0 $778,616 $1,217,579 $1,996,195O - Hispanic $0 $0 $22,127 $441,668 $463,795P - Asian/Hawaiian $0 $0 $620,557 $1,163,144 $1,783,701Q - Native American $0 $0 $33,116 $15,200 $48,316R-American Woman $0 $0 $376,879 $8,455,865 $8,832,744Y-Veteran $0 $0 $116,547 $411,763 $528,310Totals $0 $0 $1,947,842 $11,705,219 $13,653,061

Non-Certified Women-,Veteran- and Minority-Owned Business Enterprises

Minority Code Construction Architects Engineers Commodities Contractual Service TotalsH - African American $0 $0 $16,190 $65,021 $81,211I - Hispanic $4,700 $0 $250,341 $830,200 $1,085,241J - Asian/Hawaiian $0 $0 $2,960 $458,345 $461,305K - Native American $0 $0 $836 $10,301 $11,137M-American Woman $7,973 $0 $1,615,436 $962,763 $2,586,172W-Veteran $5,300 $0 $28,348 $250,010 $283,658Totals $17,973 $0 $1,914,111 $2,576,640 $4,508,724

Certified Women-,Veteran- and Minority-Owned Business Enterprises

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

*Above report captured FLAIR spend data without exceptions

Vendor - Company Name Classification Code Classification PO Spend

1 MEDICAL EQUIPMENT SALES INC. M Certified Minority-Women 767,597.43$ 2 FIVE POINTS TECHNOLOGY GROUP INC. M Certified Minority-Women 674,902.00$ 3 AAJ COMPUTER SERVICES INC. J Certified Minority-Asian American 444,080.00$ 4 INFORMATION SERVICES OF FLORIDA INC. I Certified Minority-Hispanic 434,808.00$ 5 NORTHGATE LIMITED, INC. M Certified Minority-Women 397,127.78$ 6 UNITED DATA TECHNOLOGIES, INC. I Certified Minority-Hispanic 257,508.14$ 7 ELECTRONIC TRAINING SOLUTIONS I Certified Minority-Hispanic 237,905.00$ 8 OSCEOLA SUPPLY, INC. M Certified Minority-Women 186,297.97$ 9 VITAVER & ASSOCIATES, INC. I Certified Minority-Hispanic 158,130.00$

10 CHILD WELFARE TRAINING SOLUTION M Certified Minority-Women 140,595.00$ 11 COVIAN CONSULTING I Certified Minority-Hispanic 95,649.85$ 12 L. V. HIERS. INC. M Certified Minority-Women 88,120.79$ 13 DCLC INCORPORATED I Certified Minority-Hispanic 82,605.00$ 14 HAYES E-GOVERNMENT RESOURCES M Certified Minority-Women 78,978.03$ 15 MISTER GENE CLEAN JANITORIAL SE H Certified Minority-African American 71,512.24$ 16 W.E. FALK BOOKS, INC. M Certified Minority-Women 60,924.74$ 17 YOWN'S BOILER & FURNACE SERVICE W Certified Service Disabled Veteran 44,028.35$ 18 MARIANNA AUTO PARTS AND SUPPLY M Certified Minority-Women 38,667.79$ 19 DATA SET READY, INC. H Certified Minority-African American 33,940.67$ 20 ROBERTSON CONSULTING GROUP, INC. M Certified Minority-Women 33,257.80$ 21 GULF ICE SYSTEMS, INC. M Certified Minority-Women 26,153.49$ 22 AMERICAN SIGN LANGUAGE SERVICES M Certified Minority-Women 24,254.21$ 23 FAMILY & COURT SERVICES, LLC M Certified Minority-Women 23,385.50$ 24 BAY AREA SECURITY SHRED M Certified Minority-Women 20,520.68$ 25 SENCOMMUNICATIONS, INC. M Certified Minority-Women 18,527.65$ 26 RED ENTERPRISES M Certified Minority-Women 17,842.00$ 27 RUSSTECH LANGUAGE SERVICES,INC M Certified Minority-Women 17,287.81$ 28 TARGET COPY INC. M Certified Minority-Women 15,316.16$ 29 ACCENT OFFICE INTERIORS, INC. M Certified Minority-Women 15,112.85$ 30 AMAZON SERVICES INC. M Certified Minority-Women 13,216.44$ 31 KYRA SOLUTIONS, INC. (FORMERLY J Certified Minority-Asian American 12,160.00$ 32 VIP TRAVEL & TOURS INC M Certified Minority-Women 11,529.89$ 33 ADVANCED SYSTEMS DESIGN, INC. K Certified Minority Native American 10,032.00$ 34 CUBICLE CURTAIN FACTORY, INC. M Certified Minority-Women 9,953.80$ 35 VANGUARD ELECTRICAL CONTRACTORS M Certified Minority-Women 9,810.20$ 36 ADVANCED PSYCHOLOGICAL ASSOCIAT M Certified Minority-Women 9,696.25$ 37 AMERICAN COURT REPORTING M Certified Minority-Women 8,377.30$ 38 CSI CONTRACTING, INC. M Certified Minority-Women 7,973.20$ 39 INTEGRATED FACILITY SYSTEMS M Certified Minority-Women 7,199.27$ 40 MICROGRAPHICS, INC. M Certified Minority-Women 6,963.84$ 41 T. RILEY, INC H Certified Minority-African American 5,300.00$ 42 FB SECURITY SOLUTIONS INC. H Certified Minority-African American 5,205.00$ 43 PRECISION COURT REPORTING, LLC H Certified Minority-African American 4,847.13$ 44 MARTINEZ ARCHITECTURE, LLC I Certified Minority-Hispanic 4,764.21$ 45 GSC SYSTEMS, INC. M Certified Minority-Women 4,677.50$ 46 SIGN LANGUAGE SERVICES, INC. M Certified Minority-Women 4,580.00$ 47 RESIDENTIAL & COMMERCIAL TRANSP I Certified Minority-Hispanic 3,608.40$ 48 COPY WELL INC. J Certified Minority-Asian American 2,959.50$ 49 GNP SERVICES, CPA, PA M Certified Minority-Women 2,100.00$ 50 ELITE BUSINESS STRATEGIES, LLC H Certified Minority-African American 2,098.25$

*Top 50 Certfied VendorsWomen-, Veteran-, and Minority-Owned Business Enterprises

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

*Above report captured FLAIR spend data without exceptions

Vendor - Company Name Classification Code Classification PO Spend Vendor

Location1 GUIDESOFT R Non-Certified Minority-Women 7,355,960.53$ Out of State2 SHI INTERNATIONAL CORP. P Non-Certified Minority-Asian American 2,837,152.50$ Out of State3 TALX CORPORATION N Non-Certified Minority-African American 945,000.00$ Out of State4 GENERAL BUILDING MAINTENANCE OF FL P Non-Certified Minority-Asian American 807,573.45$ FL Based5 MEDICAL EQUIPMENT SALES INC. DB R Non-Certified Minority-Women 767,597.43$ FL Based6 FIELDPRINT INC. Y Non-Certified Service Disabled 364,534.75$ Out of State7 HOLMES & BRAKEL BUSINESS INTER N Non-Certified Minority-African American 360,393.36$ Out of State8 THE QVH CORPORATION O Non-Certified Minority-Hispanic 284,563.41$ FL Based9 CROWN HEALTH CARE LAUNDRY SERVICES R Non-Certified Minority-Women 272,050.89$ Out of State

10 COLLABORATIVE PLANNING GROUP SY R Non-Certified Minority-Women 218,243.26$ Out of State11 CARAHSOFT TECHNOLOGY CORP Q Non-Certified Native American 211,519.10$ Out of State12 INTERIOR CONTRACT SERVICES R Non-Certified Minority-Women 149,787.47$ FL Based13 PRESIDIO NETWORKED SOLUTIONS LL R Non-Certified Minority-Women 140,953.57$ Out of State14 GMI GROUP, INC. P Non-Certified Minority-Asian American 102,646.82$ Out of State15 PERFORMANCE FOOD GROUP INC. N Non-Certified Minority-African American 95,616.75$ Out of State16 GROSVENOR BUILDING SERVICES R Non-Certified Minority-Women 77,971.32$ FL Based17 CONSENT ADVOCATES R Non-Certified Minority-Women 77,025.72$ FL Based18 PROFESSIONAL INTERPRETING SERVI R Non-Certified Minority-Women 74,857.00$ FL Based19 CSI NURSE WORLD INC R Non-Certified Minority-Women 72,908.13$ FL Based20 PROMOTIONFURNITUREWAREHOUSE P Non-Certified Minority-Asian American 64,733.00$ FL Based21 OES GLOBAL INC O Non-Certified Minority-Hispanic 64,416.00$ FL Based22 CONNECT ASL, INC R Non-Certified Minority-Women 63,767.50$ FL Based23 KRISTIE SMITH R Non-Certified Minority-Women 63,300.00$ FL Based24 PACIFIC INTERPRETERS, INC. R Non-Certified Minority-Women 59,554.80$ Out of State25 DIANE F. ELY R Non-Certified Minority-Women 55,350.00$ FL Based26 MARVIN WELLS, D.M.D., P.A. N Non-Certified Minority-African American 50,359.00$ FL Based27 COMMERCIAL FIRE & COMMUNICATION Y Non-Certified Service Disabled 45,025.00$ FL Based28 LEGAL PROCESS, INC. O Non-Certified Minority-Hispanic 41,621.00$ FL Based29 NU-WAY PAINTING AND RESTORATION O Non-Certified Minority-Hispanic 40,589.00$ FL Based30 MODULAR OFFICE ENVIRONMENTS, IN R Non-Certified Minority-Women 40,391.22$ FL Based31 CLINICAL & FORENSIC PSYCH ASSOC R Non-Certified Minority-Women 40,099.45$ FL Based32 GENERAL BUILDING MAINTENANCE, INC. P Non-Certified Minority-Asian American 34,624.45$ Out of State33 CSS INC N Non-Certified Minority-African American 33,900.00$ Out of State34 DECATUR AUTO PARTS Y Non-Certified Service Disabled 32,789.86$ Out of State35 KNIGHTS JANITORIAL SERVICES LLC N Non-Certified Minority-African American 32,661.00$ FL Based36 SIMMONS MOVING & STORAGE, INC. R Non-Certified Minority-Women 32,449.00$ FL Based37 FREGLY CAPITAL BUSINESS CENTER R Non-Certified Minority-Women 28,607.52$ FL Based38 S & S ELECTRIC OF FLORIDA INC. P Non-Certified Minority-Asian American 27,917.72$ FL Based39 THE SHERWIN-WILLIAMS COMPANY N Non-Certified Minority-African American 27,486.56$ Out of State40 CELESTE N SHULER PH D R Non-Certified Minority-Women 26,745.00$ FL Based41 NINA KAWALEK R Non-Certified Minority-Women 26,475.00$ Out of State42 SUPER SITTERS, INC. R Non-Certified Minority-Women 26,329.88$ FL Based43 TRANSOURCE SERVICES P Non-Certified Minority-Asian American 25,494.42$ Out of State44 PRO MED INTERNATIONAL, INC. P Non-Certified Minority-Asian American 24,004.75$ FL Based45 SOUTH FLORIDA EXPRESS BANKSERV O Non-Certified Minority-Hispanic 24,000.00$ FL Based46 KAILA GIVENS N Non-Certified Minority-African American 23,985.00$ FL Based47 GOOD TIMES GROUP HOME INC O Non-Certified Minority-Hispanic 23,975.03$ FL Based48 RED HILLS PSYCHOLOGY ASSOCIATES R Non-Certified Minority-Women 23,387.50$ FL Based49 SAND CAPITAL XI LLC N Non-Certified Minority-African American 22,872.18$ Out of State50 MOVE MANAGEMENT INTERNATIONAL O Non-Certified Minority-Hispanic 22,330.00$ FL Based

*Top 50 Non-Certfied VendorsWomen-, Veteran-, and Minority-Owned Business Enterprises

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DCF, Women-, Veteran- and Minority-Owned Business Enterprises, Business Participation Plan FY 2017-2018

Strategic Plan to Link the Office of Supplier Diversity Web Page to DCF’s Website

• DCF developed helpful hints that are emailed to MFMP requestors. Some of the helpful hints will endorse the use of women-, veteran- and minority-owned business enterprises and contains OSD’s web page. This information is available on the DCF’s Intranet website under the Purchasing Management page.

• DCF developed the Supplier Diversity Intranet page to inform purchasing staff and requestors of DCF’s commitment to the utilization of women-, veteran- and minority-owned business enterprises. It contains a link to the Office of Diversity web page.

Initiative Plan to Incorporate the Use of MFMP Sourcing “eQuote” to Improve Opportunities with Women-, Veteran- and Minority-Owned Business Enterprises

DCF is active in utilizing the MyFloridaMarketPlace (MFMP) electronic quote process known as eQuote. The eQuote process allows a vendor the opportunity to be in front of active buyers at the point of competition. Solicitations are directed to vendors through electronic requests for quote. The resource provides a notification of the quoting event and transmits a request directly to the vendors’ email. This tool allows vendors to respond electronically, reducing time and effort for both the vendor and the agency buyer, via the MFMP Sourcing application.

Purchasing staff are instructed to seek women-, veteran- and minority-owned business enterprises when available by requesting informal quotes and processing MFMP eQuotes for competition. For those commodity and service requests that are open to discretion under competitive thresholds, purchasing staff are asked to review additional Florida Certified Minority Business Enterprise (CMBE) resources for business opportunities. Lastly, when needed, purchasing assists vendors with guidance and strategies to use the MFMP eQuote system.

New Initiatives or Internal Procedures that Enhance Women-, Veteran- and Minority-Owned Business Enterprises

New initiatives on the forefront are:

• Maximize outreach efforts to non-certified Florida domiciled vendors to become certified by expanding the number of vendors reported to OSD on a monthly basis.

• Develop processes and guidance around setting and tracking goals for women-, veteran- and minority-owned business enterprise utilization. Purchasing Management will ask staff for participation in a voluntary fashion, allowing staff to set goals at the regional level. Procurement Management provides outreach and engagement support to staff to meet their designated goals.

• Plan and develop small, program-specific open house days with women-, veteran- and minority-owned business enterprises in conjunction with OSD.

Activities to Benefit Smaller Business in Florida

DCF recognizes the importance of Florida’s small business community and its direct impact on the Department’s overall success through local community directed activities. Purchasing staff encourages use of resources that offer inclusion and develop partnerships and strategic alliance with larger corporations. We continue to promote an open door policy to review the Department’s commodity and service needs with available small business resources.

Participation Strategies:

• Conduct women-, veteran- and minority-owned business enterprise with site visits to learn more about their capabilities and to explain the procurement process.

• Provide vendors an opportunity to ask questions, and grant an open forum to Department business information.

• Incorporate procurement resources for the front line staff to purchase locally through agency approved procurement card programs.

Page 12: Florida Participation Plan Women-, Veteran- and Minority ... · women-, veteran- and minority-owned business for small transactions using a state purchasing card. • Advise training

http://www.dms.myflorida.com/agency_administration/office_of_supplier_diversity_osd

Supplier Diversity Exchange -Pensacola

Sanders Beach-Corinne Jones Resource Center, Feb 7, 2017 Supplier Diversity Exchange -Tallahassee

Department of Children and Families, October 5, 2016

Supplier Diversity Exchange -Jacksonville

University of North Florida, March 2, 2017 Supplier Diversity Exchange -Jacksonville

University of North Florida, March 2, 2017

Supplier Diversity Exchange -Tallahassee

Department of Children and Families, October 5, 2016 Supplier Diversity Exchange -Tallahassee

Department of Children and Families, October 5, 2016