fluence new marketing business plan

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A business plan for Fluence New Marketing that was developed for Shanduka Black Umbrellas

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Page 1: Fluence New Marketing Business Plan
Page 2: Fluence New Marketing Business Plan

1997

1998 2001

Page 3: Fluence New Marketing Business Plan

Optimise the InternetBECOME AND STAY THE DIGITAL MARKETING AGENCY OF CHOICE FOR SMALL AND

MEDIUM ENTERPRISES IN THE CITY OF DURBAN AND SURROUNDS

Page 4: Fluence New Marketing Business Plan
Page 5: Fluence New Marketing Business Plan
Page 6: Fluence New Marketing Business Plan

24 CLIENTS13% TAKEOVER

BUSINESS

HOSTING - 15 CLIENTS - R1800 PM

DMSP - 7 CLIENTS - R5200 PM

SMM - 2 CLIENTS - R4100 PM

OO - 1 CLIENT - R5000 PM

ADS - 1 PORTAL - R650 PM

Page 7: Fluence New Marketing Business Plan

MANAGEABLE PAYMENTS CUSTOMER EDUCATION INCUBATOR SELECTION

DURBAN-BRED FORMAL BUSINESSES

BRANDED SMME NETWORKS

AGENCY INVASIONFULL INCUBATION

STRENGTH

WEAKNESS

OPPORTUNITY

THREAT

CAPACITY TO HANDLE VOLUME OFWORK WE CAN GET

MANAGEABLE PAYMENT PLANSCUSTOMER EDUCATION

INTERN PROGRAMMEOUTSOURCE NON-CORE WORK

SEMINARS/TALKSINFORMAL NETWORKING EVENTS

STRATEGIC PARTNERSHIPSPROVE BUSINESS

Page 8: Fluence New Marketing Business Plan

MARKET STRUCTURENITSAK

FLUENCE NEW MARKETING

NETREPCYBERTEK

DIGITLAB

TRUDON CARVER MEDIA

BRABYS

WEB WEBBELLBOY

WEB WEBWEB

WEB WEBWEB

IMMEDIA

WEBSITES

SOCIAL MEDIA

CONTENT

SEARCH

HOSTING

WEB PR

APPS

AD SALES

BLOGGING

COPY

DESIGN DEV

Page 9: Fluence New Marketing Business Plan

DISTRIBUTION CHANNELSINBOUND MARKETING – GETTING FOUND

LEAD GENERATION

Page 10: Fluence New Marketing Business Plan

DIRECT EMAIL

WORD OF MOUTH

OFFLINE NETWORKING

LINKEDIN

ONGOING EMAIL CORRESPONDENCE ABOUTADVANTAGES OF SOCIAL MEDIA MARKETING

OWNER READ MY PROFILE AFTER I INITIATED CONNECTION REQUEST

THE OWNER WAS REFERRED TO US BY THE DURBAN CHAMBER

MET OWNER AT NETWORKING EVENT AND KEPT IN CONTACT

CUSTOMER ACQUISITION

SOMEONE I INTERACT WITH ONLINE EATSTHERE AND TOLD THE OWNER

DIRECT REFERRAL

SOCIAL NETWORKS OWNER LEARNT WHAT WE DO VIA FACEBOOK

AND REQUESTED E-MEETING

DISTRIBUTION CHANNELS

Page 11: Fluence New Marketing Business Plan

BUSINESS MODEL

FLUENCE NEW

MARKETING

MICRO ENTERPRISE

CREATE CONTENT

SEARCH ENGINES

START-UP

BRAND

STRATEGY

SOCIAL NETWORKS

WEBSITE

CLIENT

BRAND EQUITY

SALES

THOUGHTLEADERSHIP

FINDABILITY

RESEARCH

Page 12: Fluence New Marketing Business Plan

COMPETITIONNITSAK

FLUENCE NEW MARKETING

NETREPCYBERTEK

DIGITLAB

TRUDON LACONIC

BRABYS

CARVER WEBBELLBOY

WEB WEBWEB

WEB WEBWEB

IMMEDIA

WEBSITES

SOCIAL MEDIA

CONTENT

SEARCH

Page 13: Fluence New Marketing Business Plan

COST STRUCTURE

COSTS

OUTSOURCED SERVICES

COMPUTER EQUIPMENT

CONNECTIVITY

RENT

TRAVEL

BANK CHARGES

DEBIT ORDERS, PROGRAMMING, COPYWRITING

SALARIES

PURCHASES, MAINTENANCE, SUPPORT

EDUCATION/IP

Page 14: Fluence New Marketing Business Plan

COMPANY STRUCTURE 2012

ARTHUR C. VAN WYK

RAFIEK WILKINSONCOMMUNITY

MANAGEMENT

LYNN DARIESCONTENT

SPECIALIST

COMPANY STRUCTURE 2015ARTHUR C. VAN WYK

HEAD: COMMUNITY

MANAGEMENTHEAD: CONTENT HEAD:

DEVELOPMENT HEAD: BUSINESS DEVELOPMENT

10 X COMMUNITY MANAGERS

3 X CONTENT SPECIALISTS 3 PROGRAMMERS

2 ROAD-BOUND SALES EXECS

2 INBOUND MARKETING SPECIALISTS

KHULUMELA

BLACK TIE

EBONY & IVORY

MG PRINT SERVICES

IMMEDIA

Page 15: Fluence New Marketing Business Plan

GOALS AND OBJECTIVES• LAUNCHED IN MARCH 2011 WITH 1 CLIENT. STARTED

GENERATING CLIENTS IN JULY 2011. DEVELOPED PACKAGED OFFERING IN SEPTEMBER 2011. GROWING 5 CLIENTS A MONTH SINCE APRIL 2012.

• 5-YEAR GOAL – R1M TURNOVER PER MONTH• NATIONAL FOOTPRINT• GROWTH RATE OF 20 CLIENTS PER MONTH• CAPTURE 50% OF DIGITAL BUSINESS IN DURBAN AND 10

NATIONALLY.

JULY 2011 R3528

DECEMBER 2011 R6729

JUNE 2011 R12200

Page 16: Fluence New Marketing Business Plan