fmea – how to plan and organize -...
TRANSCRIPT
FMEA
FMEA – How to Plan and Organize
N b 14 2006November 14, 2006
Minnesota ASQ
Jim McLinn CRE, Fellow ASQ
Slide 1
FMEA
N k d FMEANaked FMEAs
What is it?
Wh d FMEA?Why do an FMEA?
What is it good for?What is it good for?
How to do an FMEA
When to do an FMEA
Slide 2
FMEA
HistoryHistory1960s – NASA began a version1974 US Military and Mil Std 16291978 – FDA issued Hazard Analysis1988 - Ford issued a new document for suppliers1990 – Chemical and Gas industry1994 – ISO recommended Design and P FMEAProcess FMEAs1996 – FDA issued recommendation on FMEA
Slide 3
FMEAs
FMEA
Source of DocumentsSource of Documents
Mil Std 1629IEC 812ARP 5580RADC TR83-72AIAG & SAE J1739VDI – Z138 (German)( )British StandardsOther forms exist
Slide 4
Other forms exist
FMEA
Th FMEA A dThe FMEA Agenda
FMEAs can be done for a product design or a wide variety of business processesor a wide variety of business processes.
The intent is to improve the design or process by finding potential problems and
avoiding them.
Slide 5
FMEA Key FMEA Terms
Failure ModeThe manner in which a part or assembly could potentially fail to meet it’s requirements or fail to function. It is what you may reject the part for.
EffectsThe potential non-conformance stated in the terms of the next assembly or at the system (top level) performance (usually from the customer’s perspective).y ( p ) p ( y p p )
CausesThe potential reason(s) behind a failure mode, usually stated as an indication of a specific design or process weakness. This starts the chain of events leading to p g p gthe Effect.
AnalysisBy using an FMEA model you will anticipate failure modes determine andBy using an FMEA model, you will anticipate failure modes,determine and assess risk to the customer, product or process, and then act to neutralize the risk or reduce it to acceptable levels
RPN
Slide 6
RPNRisk Priority Number which helps prioritize the findings of the FMEA
FMEA Benefits of Using FMEAs
Improves time to get reliable products to market
Can reduce or prevent recalls (Sony recalled 9 6 million batteries in 2006)recalled 9.6 million batteries in 2006)
Identifies downstream maintenanceIdentifies downstream maintenance considerations early
May aid in complaint investigation and meaningful corrective actions of a process
Slide 7Many others exist
FMEA
Team Formation ChallengesTeam Formation Challenges1. Team Formation
All people must participate with no dominant starsShould be small: 5 - 8 People are bestMulti-Disciplined should be presentMulti Disciplined should be presentProduct/Process Knowledge is keyResponsibility Level - Must have the authority to
get things doneg gCustomer Oriented – Driven to prevent problems
for customersSee Sept 2006 Quality Progress – but watch for errors in article
Slide 8
FMEA Additional Considerations2 Organization of a Team2. Organization of a Team
Team Sponsor ( need not be present)Team Leader (must be present and move team along)Team Leader (must be present and move team along)Support GroupsDesign Engineering • Electrical, Software or Mechanical people, p p• Manufacturing or Operations• Test Engineering• Reliability Engineeringy g g• Field Service or repair
ScribeC h f iliCoach or facilitator
Slide 9
FMEA Design vs. Process FMEAs
Design FMEAEngineer designs to fulfill customer requirementsg g q
Failure Mode = Failure to functionCause = Design weaknessDetection = Really verification and Validation (catchDetection = Really verification and Validation (catch
design weakness before release tomanufacturing)
Process FMEAEngineering design process to meet specificationg g g p p
Failure Mode = Reject (Out of specification)Cause = Process weaknessDetection = Controls in place on process to prevent
Slide 10
Detection = Controls in place on process to prevent rejects from reaching the customer.
FMEA When to do Design & Process FMEAs
Project Phases…
Phase 1: Phase 2: Phase 3: Phase 5:Phase 4:Concept
DevelopmentProductPlanning
Design &Development
Release& Ramp
Test &Validation
Initial Design Complete
Design FMEAg
Process FMEA
Apply learning from previous projects
Slide 11
FMEA Some Related Tools
Function A Function B Function C
Functional Block DiagramsFunctional Block DiagramsFault Tree AnalysisFlow DiagramsFlow DiagramsProcess MappingMany other tools existMany other tools exist
Slide 12
FMEA Functional Block Diagrams
Is a tool to describe the operation of i f i ta piece of equipment or process.
Allows all team members to develop a shared understanding of the operation or g pprocess to be improved.Develops a concise starting point andDevelops a concise starting point and ending point for analysis of the system.
Slide 13
FMEA FBD Example: Smoke Detector
Smoke Chamber circuit - ionizes smoke which cases increase in voltage corresponding to signal to be sent to control box
Indicator light - shines when battery test button is depressed or when alarm is activated
Vents – to smoke chamber circuit
+
Battery - supplies voltage to entire system
Control Box - controls
Wire - for sending signal to control box
Test Button –Activates horn
Siren - receives voltage and in turn produces sound.
HornControl wire - sends voltage wire to siren
voltage to siren system units
Activates horn
How the Smoke Detector works: Smoke enters the vent and goes into the smoke chamber 2) The chamber detects the presence of certain traces of smoke 3) If enough smoke is present chamber sends signal to control box 4) control box then draws most of voltage in entire system to siren 5)Voltage from
Hornvoltage wire to siren
Slide 14
signal to control box 4) control box then draws most of voltage in entire system to siren 5)Voltage from battery in turn activates obnoxious siren sound
FMEA FBD Example: Smoke Detector
Inputs Process Outputs
Smoke enters chamber Light is activated
Presence of smoke Smoke enters assembly Successful capture
Smoke passes detector
Ion chamber generates
Voltage goes to control box
Ion chamber generates voltage
Control box sends voltage to Noise Maker
Loud Noise
Alarm Sounds
Slide 15
Loud Noise
FMEA Fault Tree
What ?A logical connection diagram that shows a series of related events which lead to potential root cause(s) of a failure.
When ?As part of a design reviewAs part of a design reviewWhen developing a new processTo analyze a failurey
Why? To minimize high risk or weak links in a design To reduce/eliminate process weaknessesTo understand root cause(s) of a failure in a multiple connection or interaction environment.
Slide 16
co ect o o te act o e v o e t.
FMEA Smoke Detector Fault TreeSmoke Detector Fails to Detect
SmokePartial Block Diagram
Smoke doesnot enterchamber
Smoke doesnot enter the
assembly
Smoke notdetected inchamber
Vent isblocked Dust Detector
broken
Slide 17
Paint Dust Insects Incorrectinstallation
Mechanicalshock
Electricaloverstress
Temperatureextreme
Dead or lowbattery
FMEA FMEAs - Failure Modes & Effects Analysis
What ? - Answered
When ? – Answered
Wh A dWhy - Answered
Time for a short example !!Time for a short example !!
Slide 18
FMEA FMEAs - Failure Modes & Effects Analysis
Sample DFMEA FormSample DFMEA Form
Slide 19
FMEA FMEA Fault Tree to Failure Modes & Cause(s)
Smoke doesnot enter the
assembly
Vent isblocked
MultipleLevel OptionTies to FTALevels blockedLevels
Paint Dust Insects Incorrectinstallation
Each of the lowest level entries in the Fault Tree are potential Causes for the Failure Modes
Slide 20
pThere should be at least one Cause for each Failure Mode branch
FMEA FMEA Effects and Fault Detection
Next we complete the Effects and Fault Detection columns together.
Slide 21
FMEA FMEA SeverityNext complete the Severity columnNext complete the Severity column.Severity may ranked from 1 to 10 or as a 1 to
i ( b )5 for simple systems (Big number most severe).OR
1- Failure Mode is of such a minor nature that special equipment or1- Failure Mode is of such a minor nature that special equipment or knowledge is required to identify. This is NO IMPACT to System.
2 - Failure Mode will result in a slight system impact and / or a slight deterioration of system performancedeterioration of system performance.
3 - Failure Mode will result in noticeable system deterioration and may be described as a “limp along”.
4 Fail re Mode ill res lt in a non f nction of a critical s stem item4 - Failure Mode will result in a non-function of a critical system item. 5 - Failure Mode will result in a safety problem or non-compliance with
government regulation.
Slide 22
FMEA FMEA Detection or VerificationDetectability can be ranked from 1 to 10 or 1Detectability can be ranked from 1 to 10 or 1 to 5(Big number is least likely to be identified in Product Development)Product Development).OR
1 - Very high probability that the Failure Mode will be identified. Verification or Validation (V&V) or other activity will almost certainly identify the existence of the (potential) defect.
2 - High probability that the Failure Mode will be identified. V&V or other activities have a good chance of identifying the existence of the defect.
3 - Moderate probability that the Failure Mode will be identified. V&V or other activities are moderately likely to identify the existence of the defect.
4 - Low probability that the Failure Mode will be identified. V&V or other activities are not likely to identify the defect.
5 - Very low probability that the Failure Mode will be identified. V&V or
Slide 23
y p yother activities will not or cannot identify the existence of a defect.
FMEA FMEA Occurrence
Occurrence may be ranked from 1 to 10 or 1 to 5 – as always big numbers are badRanking:1 more then 10 Years between fails2 5 to 10 years OR2 5 to 10 years OR3 2 to 5 years 1 - Less then 0.1%4 1 to 2 years 2 - 0.1% to 1%
The Scale Factor may be changed as long as it is applied consistently e g one5 ½ to 1year 3 – 1% to 10%
6 Quarterly 4 – 10% to 50%7 Monthly 5 – More then 50%
applied consistently, e.g., one minute might be a 10 and twenty four hours might be a 1y
8 Weekly9 Daily10 Every few hours
a 1.
Rule of Thumb: A 1 should be at least the expected life
Slide 24
10 Every few hours pof the product.
FMEA FMEA Risk Priority Number
Calculate the Risk Priority and find top 20%Calculate the Risk Priority and find top 20%
RPN is the product of S*D*O.
Top 20% are big impact items to improve
Also include all safety items to prevent or mitigate
Look at any remaining top Severity items
Slide 25
FMEA FMEA Recommended Actions
Fill out the Recommended Actions based on:Fill out the Recommended Actions based on:Safety Issue = YesRPN ranking (start with the top 20%)RPN ranking (start with the top 20%)When should we do more than 20%?
Easy fixes that require minimal resourcesOthers that the team feels are important
Slide 26
FMEA FMEA Who & When
Slide 27
FMEA FMEA Audit
Key to closing out actions and making something happen
Slide 28
FMEA FMEA Suggestions
Take advantage of existing dataUse field experience and talk to service or repair peopleFacilitate proper brainstorming – Learn how!Avoid jumping to solutions – A Common
i i iEngineering MistakeDon’t get bogged down in argumentsA Recommended Action might be another FMEA or a study
Slide 29
FMEAKeep Metrics of the FMEA – For p
Example look at Statistics:
• Total number of entriesTotal number of entries
• Total number of Safety items
• Make a RPN Histogram
• Identify Entries requiring workIdentify Entries requiring work
• Do man-load time estimates of meetingsg
•Create a “Parking lot” if necessary
Slide 30
FMEA
Congratulations, you have covered th FMEA ti the FMEA portion; now it is time to address theaddress theMANAGEMENT of the FMEA
Slide 31
FMEA
Ways to Improve FMEAsWays to Improve FMEAs
•Make sure there is management buy-in
•Spend lots of time with group in FMEAp g p
•Plan, Plan, Plan
•Come with forms filled outCome with forms filled out
•Identify purpose, limits, goals and customers.
D fi ll t f t•Define all terms up front.
•Set aside enough time.
Slide 32
•Do the follow up
FMEA
Train the TeamTrain the Team
Be sure to include training time for teamHave drawings and aides at hand.R t ti f 2 t 3 h dRun team meetings for 2 to 3 hours and then stop.Come prepared to all meetingsCome prepared to all meetingsLet the team work the issues
Slide 33
FMEA
Watch Your WordsWatch Your Words
Use a complete sentence to express a complete idea.Need a complete thought, so no stand alone words in a sectionsectionAvoid vague words such as:
Bad, Poor & WronggToo, Low & NoBroken, Dead & FailedInsufficient unacceptable or similar wordsInsufficient, unacceptable or similar words
Slide 34
FMEADon’t get Confused:gWrite out whole progression if necessary
Root CauseMechanism
D f tDefectGrowth
FailureFailureFailure Mode
Next level impactpTop level Effects
Slide 35
FMEA
Other types of FMEAs
Process FMEAs are commonMaintenance or service FMEAs are doneF i l it h H dFocus on single item such as HazardsFMEA covering something newFunctional level FMEAsFunctional level FMEAs
Try each one, but remember they might have different y , y gformats or requirements.
Slide 36
FMEA
Get the relationships CorrectGet the relationships Correct
Severity is the numerical equivalent of EffectsOccurrence speaks to likelihood of CauseV ifi ti t lk b t d f V&V t tVerification talks about adequacy of V&V tests.For a process FMEA, Detection talks about adequacy of Current Controls.of Current Controls.
NEVER, NEVER, NEVER depend upon the customer to find or detect problems.
Slide 37
FMEA
Team Dynamics
Use the 30, 60 , 5 RuleDon’t allow arguments or hidden agendas
Encourage discussion for a short time and then either:then either:
Come to a conclusionCreate an action to get informationU th ki l tUse the parking lot
Slide 38
FMEA
FMEA MythsFMEA Myths
It takes a lot of timeJust a pile of paperwork in the endC ti ti t t hCorrective actions cost too muchDifficult to implement FMEAs because of roadblocksroadblocksDesign Engineers job, not othersNo body really cares anywayNot cost effectiveStill can’t prevent safety problems
Slide 39
FMEA
I C l iIn Conclusion
Come PreparedKeep it simpleKeep it focusedKeep it shortKeep it movingFollow up on action itemspPractice your team leader skillsCollect Lessons Learned
Slide 40
Collect Lessons Learned