Focus on the core! Smartsourcing: Stay ahead by using the technology of year you live in!

www.gadlang.com

Applying a clear strategy and goal structure can help an organization make smart decisions and maximize its

relationship with its outsourcing partners

An overused definition says that by outsourcing the day to day back and middle office tasks, the executives have more time to focus on generating income.

Entrepreneurs have long seen outsourcing as a strategy reserved for big business, but technology has made it a more accessible tool also for small to medium sized businesses--and for some, outsourcing has made a powerful impact on growth, productivity and bottom lines. As for larger organizations, recent researches suggest that almost every other major business in the world has outsourced some part of their operations.

Does it really matter?

For some, outsourcing has made a powerful impact on growth,

productivity and bottom lines

More businesses are outsourcing tasks these days because technology has advanced to the point of professionals being able to work from anywhere in the world, coupled with the availability and accessibility of extremely qualified professionals. Gadlang proposes an intelligent model that aims to eliminate the fear of outsourcing. The value proposition in Gadlang outsourcing model is that it makes sure a company gets business function that is more appropriately configured to its needs.

What’s Smart?

The value proposition in Gadlang outsourcing model is that it makes sure a

company gets business function that is more appropriately configured to its needs

As a means to this end, Gadlang can design applications and services, at scale, that are readily and securely configurable to a client’s specific environment, needs and business goals. Gadlang aims to help companies become “cloud enterprises”, or organizations that are more dexterous because they can adapt their business design on the move. As Gadlang Smartsourcing Vision compellingly puts it, “Every outsourced function is now a dedicated support centre that is enabler of greater business outcomes.”

What’s Smarter?

An important insight embedded in Gadlang’s vision is the concept that outsourcing is no longer a remotely based office but a focused centre of capability for nearly every business function – now also accessed as a service over the internet. As a result of outsourcing with us you choose an intelligent partner that becomes from a third party to a dedicated support centre offering increased efficiencies and economies of scale.

How do we enable you?

What does it transform?

Back office doers Front office coordinators

Physical presence All-time virtual presence

Disconnected users Connected customers

Limited resource Global pool of resource

Full-time employee Upgradable skill set

Smartsourcing represents future of outsourcing. Unlike the traditional

outsourcing where functions only served by employees below the middle line management were outsourced, the brand new definition supports the

functions served by those and to the top level management to the governance of

an enterprise.

Quality

Governance

Internal employees

Subject matter experts

Sm

art

sourc

e

Internal employees

Middle

Managers

Leadership

BPO • HR & Payroll • Finance & Accounting • Governance Support Services • Other Business Support Services

Managed Services • Business Process Re-engineering • Shared Services • Insourcing

Digitalisation • Technology Enablement • Big Data / Analytics • Cloud Computing • Mobility

Services

Organizations that outsource are able to reduce the rate of their annual selling, general & administrative expenses by 3.5 percent within the first year of an engagement. On average,

companies that outsource have 2.9 percent lower SG&A growth than their industry sector peers

BPO • HR & Payroll • Finance & Accounting • Governance Support Services • Other Business Support

BPO

HR and Payroll

• Legislative functions and contracts of employment • Visa management and documentation • HR Audit • HR Admin (including standard templates, employee filing system

virtual and hard, employee benefits and monitoring, HR Process Charts, employee detail changes, absence management, payroll, insurances, training & development, induction, appraisals and settlements)

• Employee Relations (including staff handbook, HR policies and procedures, compliance laws, performance management, staff induction program, disciplinary, terminations, reward and benefit program support)

• Performance management framework development and administration

• Integration with general ledgers, accounting and clocking systems • Outsourcing company secretarial function

The most commonly outsourced services within accounting are payroll, accounts payable, and accounts receivable. Companies are moving up the value chain in the types of F&A functions they outsource. With Gadlang you can move from relatively basic transactional processes, such as accounts payable to more strategic functions, like budgets, forecasts and even financial controlling processes. Expanding the scope of outsourcing can multiply benefits, such as more information, more service and more cash. We believe in telling the story behind the numbers.

Finance & Accounting

• Governance Policy Development The policy framework that we provide includes Board Policies and Terms of Reference for the board, directors and committees.

• Board Evaluation and Assessment Services We provide board, committee, peer and self-assessment services to evaluate governance performance.

• Board and Management Workshops Our workshops present plans, goals and policies to enhance board and management relations. In addition to identifying the complementary roles of board and management, we also identify governance deficiencies and present solutions to resolve them.

Governance Support Services

• Expense management • Inventory management • Warranty management • Claims management • Research and Analysis • Cell site rental payments (Telecom) • Bank’s credit approval and monitoring

process

Other Business Support

We are the math behind a unicorn analytics company

One of the world’s largest decision sciences and analytics firms which helps companies institutionalize data-driven decision making and harness Big Data.

Established In

1984

Global workforce

4500

Revenue in USD

900Mn Services provided: • Setup Advisory • Accounting system set-up • Policies and procedures • Regulatory management • Compliance Management • Project Accounting and reporting

• Accounts Payable • Revenue Accounting & Receivables • Payroll • Month End Close • Fixed Assets Accounting • Financial Reporting

Not long ago, outsourcing was simply viewed as a means to reduce various operational

costs. However, as the current competition increased and new players also began to enter the

market, wise organizations are now relying on outsourcing

to both gain a competitive advantage while further expanding their global

footprint

Managed Services • Business Process Re-engineering • Shared Services • Insourcing

BPR involves a great deal of scoping, planning, and stakeholder management to understand the right processes to automate, reengineer or just leave alone. Most importantly, BPR starts with carefully defining the problem. Essentially, at Gadlang BPR is a problem-solving approach and set of techniques focused on defining the problem in terms of cost and impact. While this is not unique to BPR, BPR offers a robust set of approaches, tools, techniques and potential solutions that often puts the problem in perspective and uses metrics to achieve measurable and communicable results.

Gadlang proposes three models for shared services: • Single function Shared Services for Accounting and Finance –

Initially transactional services (e.g. Accounts Payable, Accounts Receivable, General Accounting).

• Multi-Functional Shared Services – With the success of single-function, shared Services silos by function emerged replicating the initial success (e.g. Human Resources, Procurement, Information Technology).

• Integrated Shared Services – As many of the underlying elements and enablers are similar (e.g. Service and Project Management, Service Levels, Sourcing Methodology, Technology Enablement, Business Process Management, Knowledge Management) organizations may also prefer creating a shared services operating Unit, usually distinct from any particular functional area.

Shared Services

Insourcing—the process of bringing back in-house the functions that had been outsourced. Insourcing seems to be more prevalent with manufacturing companies that hire labor and services from an external organization in order to cut costs and decrease their tax burden. Insourcing can also mean an organization building a new business center or facility which would specialize in a particular service or product. When do you insource? The drivers behind these decisions include: • A way to remediate a troubled outsourcing relationship • A healthy look at an old sourcing decision to find the right mix

of in-house and outsourced services based on current business goals.

Insourcing

Managed Services

Business Process Re-engineering

As you read this, cargo in over 32,000 containers on 30 ships are being tracked on our partners’ networks systems & processes

A 40 year old conglomerate headquartered in Dubai, UAE) with offices in USA, Saudi Arabia, Oman, Kuwait, Sri Lanka, Pakistan and offices in 28 Indian cities combined with strong network partner's world over

We designed their Strategy for their Global Shared Services. We now run and manage their Shared services with over 175 people in IT, Business Support & Finance

Established In

1976

Global workforce

2k+

Revenue in USD

700Mn

To use the power of today’s technologies, businesses need

to rethink their digital strategies while simultaneously structure their business models through

Smarksourcing so that technology-enabled services

can be readily integrated

Digitalisation • Technology Enablement • Big Data • Cloud Computing • Analytics • Mobility

Gadlang focuses on providing wide-ranging services to support business process improvement initiatives. The market for IT solutions has considerably evolved in the last decade. Targeted, specialized solutions have emerged that focus on delivering improvements to complex business processes. • ERP transformation • Supply chain management • Enterprise intelligence and analytics (EIA) • Insurance transformation solutions

As part of our services, we also assist you in: • Describing business and technical requirements • Configuration and parameterization of the solution • Post-implementation performance assessment

Gadlang’s model for Big data eliminates fear related to: • Infrastructure • Storage • Privacy • Governance of information • Security

Our approach to big data analytics insights offers you: • Enhanced decision making by assessing the likely outcomes of alternatives • More accurate forecasting and planning • Insight into patterns that improve customer satisfaction and sales • Dynamic, potentially automated decision making, and • Earlier identification of risks and other critical factors

Big Data

Cloud computing, often referred to as simply “the cloud”, is the delivery of on-demand computing resources—everything from applications to data centers—over the Internet on a pay-for-use basis. Cloud-based applications—or software as a service—run on distant computers “in the cloud” that are owned and operated by our support offices and that connect to users’ computers via the Internet and, usually, a web browser.

Why should you use Cloud? • Elastic resources—Scale up or down quickly and

easily to meet demand • Metered service so you only pay for what you

use • Self service—All the IT resources you need with

self-service access • You can sign up and rapidly start using innovative

business apps • Apps and data are accessible from any connected

computer • The service is able to dynamically scale to usage

needs

Cloud Computing

Digitalisation

Technology Enablement

Strategic alignment understanding strategic objectives and decision-making processes

Data Management Enterprise Data Management Cloud data enablers platforms for handing Big Data.

Business intelligence & Visualization intuitive visualizations , conduct effective campaigns, manage churn, identify up-sell/cross-sell opportunities etc.

Mobility service offerings include building solutions for the smart devices covering multiple areas mentioned below: • Enterprise and Consumer focused mobile product engineering • Mobility solutions covering smartphones, tablets, IoT/connected devices and wearables • Mobile application porting and migration • Architecture, design and performance consulting for mobile applications • Maintenance and enhancement of mobile applications • Development of re-distributable frameworks and SDKs

Mobility Data analytics

A snapshot of today’s connected consumer:

Performance management and reporting integration planning, forecasting, budgeting and reporting

Analytics Data insights from both Structured Data and Unstructured data

Digitalisation

Client is a leading Asian Telecom Major in the African Market

This popular telecom provider aimed to buy back the inactive customers, increase revenue as well as arrest the churners.

Solutions: • Usage based clusters • Churn models built • Missing value imputation and outlier treatment to address

data issues

Enablement of intelligent marketing

To retain churners

Increased revenue of

USD 9.78 Per year

Identification of churners

20% Higher

Of the Fortune 500 firms in 1955, come 2015 89% of the list

has changed, having either gone bankrupt, merged, or

exist but have fallen from the Fortune 500. The Fortune 500 is fast becoming the Digital 500 with new world entrants fast displacing the legacy firms

Countries of Operational offices Regions of Deployment

Canada North America United Kingdom GCC Australia

US GCC India Pakistan China Indonesia Vietnam Malaysia Philippines Singapore

Gadlang is a member firm of the network which has a presence in over

___ offices and ___ countries. The RT

ASEAN network which is

headquartered in Singapore focuses on client needs in

the ASEAN and Asia regions. With the

combined resources we are able to meet our clients' needs in

almost all regions.

Deployment Network:

Non-Profiting Organisations

Financial Services Oil & Gas

F&B Real Estate / Construction

Telecommunication

Media Manufacturing Technology

Aviation Retail / E-tail Logistics

The value proposition in Gadlang model is that it

makes sure a company gets business function that is

more appropriately configured to its needs.

Contact us:

Floor 28, Office 2819

Aspin Commercial Tower

Sheikh Zayed Road

Dubai, UAE

Walk:

advisor@gadlang.com

Write:

+971 (0)4 381 7414

Talk:

Peek:

Who are we Gadlang is a Management Consulting firm set

out to catalyze business productivity. We work

with executives to help make informed

decisions, convert those decisions to actions

and deliver the unimpaired success they desire.

We are passionate about achieving better

outcomes for our clients—a payoff that goes

beyond just financials.

What we do

Taxation

Services VAT

Corporation Tax

Tax Planning & Structuring

Personal Tax

Accounting

& Related Services Management Reporting

IFRS Technical Support

Book Keeping

Cloud

Computing

Management

Consultancy Change Management

Corporate Governance

Strategy & Business Organizer®

Policies & Procedures

Skills Enhancement

Company Formation

Corporate Finance Restructuring

Mergers & Acquisitions

Transaction Advisory

Feasibility Study

Wealth Consultancy

Valuation

Due Diligence

Audit & Related

Services External & Internal

Audit

Enterprise Risk

Management (ERM)

Risk Advisory

Smartsourcing Business Process

Outsourcing (BPO)

Managed Services

Digitalization

Services