focusing the digital inclusion debate - 6th digital research symposium

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Focusing the Digital Inclusion Debate 6th (Online) Social Digital Research Symposium 16:00 - 17:30 Tuesday 9th July 2013

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Page 1: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Focusing the Digital Inclusion Debate

6th (Online) Social Digital Research Symposium16:00 - 17:30

Tuesday 9th July 2013

Page 2: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Online Centres Foundation (OCF) is now

[email protected] [email protected]

@tinderfdn on twitterUK online centres brand remains

Page 3: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

download new research here

Page 4: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Focusing the Digital Inclusion Debate

1. Actions from the 5th Symposium2. Introducing the new Symposium format:

○ Online (webinars)○ Offline (face-to-face symposiums)

3. Development of the Ning4. 6th Symposium meeting:

○ Objectives5. 7th Symposium information6. Questions

Page 5: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Actions from the 5th SDRS

The 5th Social Digital Research Symposium (SDRS) ‘Evidencing the Impact of Digital Inclusion’ was held on 25th April 2013

Outcomes focused on two key areas of action:1. Development of a universal and shared approach to

evaluate digital inclusion practice impact (i.e. DI evaluation framework).

2. Collation and analysis of digital inclusion research outcomes from across the UK (i.e. DI impact database)

Page 6: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Actions from the 5th Symposium: Next steps

● Development of focused discussion area on the Ning

○ to encourage investigation of digital inclusion impact/evaluation framework and sharing of national research impacts and outcomes

● Academic partners○ to take a lead in developing framework and

analysing national research impact● Progression update to network

○ through future face-to-face symposium

Page 7: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

The new Symposium format

To ensure development of a closer, active research network from July 2013 the SDRS will follow a pattern of:

● Six monthly face-to-face meetings (the next will be in September 2013)○ (More) formal, traditional research meetings○ Invited and peer reviewed presentation of research

● Three monthly online discussions or webinars (the first of which is today)○ Informal discussions with limited presentations○ Action driven○ Strongly linked to exchange on the Ning

Page 8: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Development of the Digital Research Ningwww.social-digitalresearch.ning.com

Page 9: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Development of the Digital Research Ning

● Refresh the look ● Create separate groups for different research areas● Each group to be headed by a Research Champion● Regular guest blogs● New Twitter hashtag to signpost Ning members:

○ Do you like #digiresearch ?○ Part of the #digihousing ning family○ Says what it does on the tin○ Easy to remember○ No-one else using it

Page 10: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Development of the Ning

What Ning members can do:● Add events to the calendar

● Contribute a guest blog

● Suggest themes for Ning groups

● Volunteer as a Research Champion for one of these

areas to lead and direct discussion around a theme

● Add links to relevant research papers

● Fill out your profile and participate online!

Page 11: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Development of the Ning

Contact [email protected] or [email protected]

Page 12: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

6th Symposium meeting objectives (Today)

1) To identify the key thematic areas of digital inclusion research.2) To discuss gaps and problematics within these key thematic areas.3) To agree working pairings to take forward communication and profile of the key thematic areas through the #digiresearch Ning

Page 13: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Key thematic areas of DI research

Discussion of a range of DI research themes and knowledge gaps to select 4 key themes for the Symposium and Ning:

● Health care● Education/Learning● Care (Foster, elderly, home) & social housing● Employment● Poverty● Finance/ecommerce● eGovernment/public services● Social isolation/Psychological vulnerability● Others as suggested by network

Page 14: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Health care● Link between digital exclusion & health

inequalities● Using the power of digital technology for

health monitoring● Lots going on in the academic sector. Little

information getting out to inform other areas

Page 15: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Education/Learning● Using the power of digital technology to

educate children to a higher standard● Using digital technology to educate adults to

a higher standard● Funding and evaluation models in education

& learning not a good fit with DI aims

Page 16: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Care (foster, elderly, home) & social housing● Access; digital skills; motivation;

understanding of benefits● Greater awareness of social housing issues● Focus on anecdotal evidence rather than

economic & social impact● Using the power of digital technology to get

those in social housing to benefit from being online

Page 17: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Employment● Helping people look for, and find, jobs

through understanding online application routes

Page 18: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Poverty● No comments from research network

Page 19: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Finance/ecommerce● No comments from research network

Page 20: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

eGovernment/public services● How to tackle the digital by default agenda in

a simple way● General level of awareness of digital by

default agenda ... what is being done as a result?

Page 21: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Social isolation/Psychological vulnerability● Contribution that digital inclusion can make

to reducing isolation, dementia etc

Page 22: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Knowledge gaps in thematic areas of DI research

Other comments from the research network● The sector needs coordination, and an

evidence base to inform the work● Funding and evaluation models are

becoming problems not solutions● Better geographical breakdown of those

digitally excluded to serve as a baseline for comparison

● Standard metrics agreed for SROI

Page 23: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Next steps

4 key themes for the Symposium and Ning from: ● Health care (=3)● Education/Learning (=3)● Care (foster, elderly, home) & social housing (=2)● Employment● Poverty● Finance/ecommerce● eGovernment/public services (1)● Social isolation/Psychological vulnerability (=2)● Others as suggested by network

Who is willing to lead conversations and generate discussion for each of those four areas?

Page 24: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

7th Symposium: Data & Big Questions

● This will be a working meeting● Open data session: data from OFCOM + others

(hopefully ONS, OXiS 2011)● Why?

○ To expand our knowledge of the data already available to us

○ To ask detailed questions of the data researchers don't have time to do

● Academics + People with Qs + Statisticians● When? First week in September (TBC v soon)● Where? Ofcom, South Bank

Page 25: Focusing the Digital Inclusion Debate - 6th Digital Research Symposium

Any questions from the SDRS network?

Thank you!

Look forward to seeing you on the Ning, and on Twitter with the # and at the

7th Symposium in September 2013

http://social-digitalresearch.ning.com