forget the workplace… for now
DESCRIPTION
It’s time to focus your workplace productivity strategy where it matters most Critical to the success of workplace transformation efforts - and being able to demonstrate results - are understanding what productivity means for your business, what behaviors drive it and how the workplace can support it. Our latest research outlines how you can start the journey toward designing a workplace strategy that drives real value for your organization.TRANSCRIPT
Forget the Workplacehellip for now
Itrsquos time to focus
your workplace
productivity
strategy where it
matters most
Continued demand for workplace
productivity improvements
of companies are
looking to real estate
to deliver improved
workplace productivity 72
Company expectations of productivity outcomes from real estate
72 61 57 47
Workplace
Productivity
People
Productivity
Business
Productivity
Asset
Productivity
Source JLL Global Corporate Real Estate Trends 2013
But what does it really mean
Productivity initiatives are often centered around cost ndash however
a sole focus on cost could hinder support of actual business needs
$
$
$
$
Click here to find out how real estate
can drive business productivity
Innovation
There is no single
solution for defining
value across sectors
organizations or
geographies
Speed of
decision
Talent
retention
You need to define what creates value
for your business
Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Continued demand for workplace
productivity improvements
of companies are
looking to real estate
to deliver improved
workplace productivity 72
Company expectations of productivity outcomes from real estate
72 61 57 47
Workplace
Productivity
People
Productivity
Business
Productivity
Asset
Productivity
Source JLL Global Corporate Real Estate Trends 2013
But what does it really mean
Productivity initiatives are often centered around cost ndash however
a sole focus on cost could hinder support of actual business needs
$
$
$
$
Click here to find out how real estate
can drive business productivity
Innovation
There is no single
solution for defining
value across sectors
organizations or
geographies
Speed of
decision
Talent
retention
You need to define what creates value
for your business
Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Company expectations of productivity outcomes from real estate
72 61 57 47
Workplace
Productivity
People
Productivity
Business
Productivity
Asset
Productivity
Source JLL Global Corporate Real Estate Trends 2013
But what does it really mean
Productivity initiatives are often centered around cost ndash however
a sole focus on cost could hinder support of actual business needs
$
$
$
$
Click here to find out how real estate
can drive business productivity
Innovation
There is no single
solution for defining
value across sectors
organizations or
geographies
Speed of
decision
Talent
retention
You need to define what creates value
for your business
Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
But what does it really mean
Productivity initiatives are often centered around cost ndash however
a sole focus on cost could hinder support of actual business needs
$
$
$
$
Click here to find out how real estate
can drive business productivity
Innovation
There is no single
solution for defining
value across sectors
organizations or
geographies
Speed of
decision
Talent
retention
You need to define what creates value
for your business
Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Innovation
There is no single
solution for defining
value across sectors
organizations or
geographies
Speed of
decision
Talent
retention
You need to define what creates value
for your business
Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Brand loyalty for a fashion retailer
Client wealth and share of wallet for a private bank
Speed of new product development
at a life sciences company
What constitutes value is different for each company
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
In todayrsquos workplace
every step in the
development of products
and services requires
both collaborativehellip and
concentrated (solo) work
CO-CREATE
BRAINSTORM
IMPLEMENT
TEST
DESIGN
THINK
ANALYZE
PROPOSE
CONTEMPLATE
IMAGINE
CONCENTRATION
COLLABORATION
What type of work
drives value
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
It is likely it does not
Does your workplace support the right balance
of high-value activities
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
hellipthere is a staggering disconnect between
the work that employees spend their time on
A recent JLL poll revealedhellip
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
and the work that creates the
most value for their organization
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
of employees asked
said thinking talking
and brainstorming
create the most value
74
spend most of their time on
these high-value activities 24
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Is your workplace strategy designed around
the work that people are currently doinghellip
hellipor the work that they should be doing
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
say brainstorming
creates the most value 35
say talking creates
the most value 18
GENERATE IDEAS
Use writable surfaces (eg
whiteboards) around the office
to enable small groups to
collaborate on ideas and solutions
CREATE SOLUTIONS
Introduce lsquoquietrsquo zones
(no phones or talking)
to help people think and focus
without distractions
say thinking
creates the
most value 21
EXCHANGE INFORMATION
Create hubs at natural
gathering points to promote
informal interactions
Examples of how
your workplace can
drive business value
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Achieving measurable productivity improvements
is not as hard as you thinkhellip
You need to understand what value creation looks like for your client
what they expect from your business and design a workplace strategy
that supports activities that are crucial to delivering this value
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Directly linking the workplace to
business performance will deliver
results that far exceed cost
saving and provide measurable
outcomes in areas that really
matter to your business
Improved speed of
decision making
Improved
client
satisfaction
Increased
interaction between
departments
Reduction in
wasted time
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
1 What constitutes value for our business
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
2 What does the desired experience look like for our customers
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
3 What observable behaviors are required to drive those outcomes
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
4 How can our workplace better enable this behavior
Starting the workplace productivity conversation The secret to achieving measurable improvements in your organization lies
in asking the right questions from the outset
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA
Want to learn more about improving
workplace productivity
Download a free copy of the full report
lsquoForget the Workplacehellipfor Nowrsquo
Or contact one of our experts
Su Lim
Head of Workplace Strategy APAC
Bernice Boucher
Head of Workplace Strategy AM
Claudia Hamm
Head of Workplace Strategy EMEA