HITO MAGAZINE ISSUE 7 / JULY 2012 / $6.99

MANA DAVENAMED NEW ZEALAND HAIRDRESSER OF THE YEAR 2012

page 1

18 POLYNESIAN DAY SPA

Celebrates their 40th year

8 OWEN ALLISON

Talks about photography tips for beginners

5 BELINDA WATSON

Shares her ideas on the benefits of long term training

17 A SHARPER BLADE

Launch a new competition

CONTENTSMANA DAVE

NZ hairdresser

of the year

PAGE 1

BEAUTY INDUSTRY

Exciting

times

PAGE 16

BELINDA WATSON

A passionate believer

in apprenticeships

PAGE 5

A SHARPER BLADE

Launches a

new competition

PAGE 17

OWEN ALLISON

How to take

a good photo

PAGE 8

POLYNESIAN SPA

The value

of training

PAGE 18

STUDY SKILLS

Top 5

study tips

PAGE 10

COMPLEX HAIR UP

A term that

can strike fear

PAGE 24

WORLDSKILLS

National

profiles

PAGE 12

NEWS

HITO news updates

& information

PAGE 35

51 17 188

NATIONAL OFFICE

PO Box 11 764

Wellington 6142

Phone

(04) 499 1180

Fax

(04) 499 3950

NORTHERN

Phone

(09) 579 4844

Fax

(09) 579 4845

Mobile

(027) 470 0169

AUCKLAND

Phone

(09) 579 4844

Fax

(09) 579 4845

Mobile

(027) 443 2401

MIDLAND

Phone

(09) 579 4844

Fax

(09) 579 4845

Mobile

(027) 480 6550

MID-CENTRAL

Phone

(04) 499 5150

Fax

(04) 499 5152

Mobile

(027) 470 0170

CENTRAL

Phone

(04) 499 5150

Fax

(04) 499 5152

Mobile

(027) 445 5758

NORTHERN SOUTH

Phone

(03) 338 5376

Fax

(03) 338 4376

Mobile

(027) 483 2405

SOUTHERN SOUTH

Phone

(03) 338 5376

Fax

(03) 338 4376

Mobile

(027) 470 0171

YOU ARE INVITED TO JOIN HITO AS A MEMBER

YOU ARE INVITED TO JOIN

AS A MEMBER

YOU ARE INVITED TO JOIN

AS A MEMBERWe welcome anyone to become a member of HITO. You will be interested in the training and development of people who work in the industry. See the back page...

www.hito.org.nz/members

NAMED NEW ZEALAND

HAIRDRESSER OF THE YEAR FOR THE THIRD TIME

MANA’S PORTFOLIO OF WORK

FORMA MAGAZINE | ISSUE 7 | 3

Creative Director and co-owner of

Auckland’s BLAZE salon, Mana is

a nationally and internationally

acclaimed artist. This was his seventh time

as a finalist for the award, and he can count

it as his third victory following wins in 2008

and 2010 as well.

Mana was not expecting the win at all

and this was evidenced, he says, in the

fact that the first word out of his mouth

“wasn’t exactly something that you should

say in front of 1500 people.”

“The other finalists in this category have

done some really amazing things for our

industry over the past twelve months

so it was a complete surprise that I was

fortunate enough to win the award.”

This award is highly respected and

recognises creativity, leadership, team

work, customer service, business acumen,

industry development and trend setting.

“This is a huge award that requires a lot of

commitment from you and your support

network - salon team, clients, product

brand and industry colleagues, so it’s an

acknowledgement for you and all of those

people as well. That’s what makes the win

super exciting,” Mana explains.

Mana can add this win to a list of accolades

already under his belt, including winning

many other awards and being the first

international artist selected by Redken

5th Avenue New York to be part of the

International Symposium, presenting

with UK hair legend Lee Stafford.

He attributes hard work and support as

the factors which have brought him to

where he is today.

“I know it sounds clichéd, but you can’t get

anything great in life without hard work.

It’s part of the equation. And you can’t do

it alone, you have to have a great network

of people around you to help you get there.

One life truth that I have learnt is that the

more you give, the more you will get - it’s

a law of life.”

For any young stylist wanting to advance

their career, Mana advises to be clear about

your goals.

“You can’t achieve a goal if it’s not clear.

Once you understand what it is that you

want and why you want it, then you will

be motivated to invest the time and energy

it will take to achieve it.”

“Another hot tip to remember,” he adds;

“when it hurts the most, it means you’re

making the most progress.”

HITO looks forward to catching up with

Mana when he hosts this year’s Industry

Awards in November.

Servilles also excelled at the Hair Expo

Awards, taking out the top three business

awards – Educational Organisation of

the Year (their third consecutive win of

this award), Excellence in Marketing and

Business of the Year.

Owner Paul Serville is “thrilled” with the wins.

“They are a reflection of the talent, creativity

and hard-work we pour into everything we

do,” he says.

“This is more than a prestigious award, it’s

an acknowledgement from some of our

most experienced peers of the passionate

and innovative approach we apply to our

business.”

Now in its 27th year, the Schwarzkopf

Professional Hair Expo Awards is the

longest running and most respected hair

awards in the Southern hemisphere.

The awards were held in Sydney in June.

“WHEN IT HURTS THE MOST, IT MEANS YOU’RE MAKING THE MOST PROGRESS.”

MANA DAVE

MANA DAVE & PAUL SERVILLE

MANA DAVE WAS SURPRISED AND HUMBLED TO BE NAMED THE 2012 NEW ZEALAND HAIRDRESSER OF THE YEAR AT THE PRESTIGIOUS SCHWARZKOPF PROFESSIONAL HAIR EXPO AWARDS IN SYDNEY.

MARK YOUR CALENDAR

THE INDUSTRY AWARDS ARE BACK!THE 2012 HITO INDUSTRY AWARDS ARE SET TO BE AN EXCITING NIGHT YOU WON’T WANT TO MISS. TAKING PLACE AT THE WELLINGTON TOWN HALL ON NOVEMBER 11, THE INDUSTRY AWARDS ARE A CHANCE TO HONOUR RISING STARS IN HAIRDRESSING & CELEBRATE THE SUCCESSES OF THE PAST YEAR. THIS YEAR’S THEME IS ART DECO.

APPRENTICE OF THE YEAROne of New Zealand’s most prestigious hairdressing awards, Apprentice of the Year goes to someone who truly stands out as an up and coming star in the industry.

TRAINER OF THE YEARThe Trainer of the Year Award recognises the exceptional industry knowledge, training characteristics and personal achievements of trainers. This is a new

award which started last year.

TRAINING SALON OF THE YEARThis is awarded to a salon with exceptional training characteristics and a commitment to excellence in training and professional development.

HAIRDRESSING TUTOR OF THE YEARThis award goes to a tutor with an exceptional commitment to motivating and inspiring learners.

JASMINE MCBETH MEMORIAL SCHOLARSHIP This award goes to an apprentice whose commitment and passion stands out and has allowed them to be the best and achieve their goals. The winner receives a $3,000 training and development scholarship and a pair of specially fitted

scissors from KJ Scissors worth $1000.

Applications for these prestigious awards will be available shortly so keep an eye out, and tickets are now available. Visit www.hito.org.nz to purchase yours today.

TICKETS $145

FORMA MAGAZINE | ISSUE 7 | 5

Owner and employer at Biba

Boutique Salon on Auckland’s

North Shore, Belinda sees the

benefits of training apprentices every day.

“Ever since I completed my own four year

apprenticeship in 1990, I’ve been 100%

behind training,” she says.

“This is my fourth salon, and in every one

I’ve employed apprentices.”

Belinda has seen first-hand many benefits

of investing in apprenticeships, including

financial rewards for the salon.

“It’s not a quick fix,” she says. “I see

apprenticeships as a long term investment

in my sustainable business model.”

In the beginning of an apprenticeship

relationship, there is a lot of investment

and input on the salon’s part. The employer

offers the training and guidance that the

apprentice needs.

“Then as the apprentice comes through

their training, they begin to produce profit

and you see a return on your investment,”

she says.

As apprentices are going through their

training, they can help create revenue

for the salon. For example, apprentices

are able to take on tasks to free up senior

stylists for more profitable work. This helps

the salon financially.

Belinda wants employers to be aware

that apprenticeships are a long term

commitment with long term rewards.

“I believe training has to lie at the heart of a

salon for it to have lasting success,” she says.

Even in the climate of recession in recent

years, Belinda has not pulled back on training.

“In the recession I actually ramped up my

investment in and commitment to training,”

she says.

“I avoid putting money into ‘kamikaze’

marketing traps and instead focus on

improving the client’s experience.”

Biba has bucked the trends of the

recession and during this tough economic

climate even took out the award for Fastest

Growing Salon in New Zealand at the

Kitomba Business Awards last year.

Aside from business and financial benefits,

Belinda sees apprentices as a real asset to

her team.

BELINDA WATSON IS A PASSIONATE BELIEVER IN APPRENTICESHIPS.

LONG TERM BENEFITS OF AN

INVESTMENT IN TRAINING

BELINDA WATSON’S BIBA SALON

6

“Apprentices keep me young,” she says.

“They bring new ideas and vibrancy;

there are no limits on their creativity,

which is such a valuable resource.

They keep you on trend, help you

embrace technology and see things

in new ways.”

Belinda also recognises that apprentices

help create a sustainable team in the

salon. At Biba, she likes to have an

apprentice in each year so there’s always

someone coming up through the team.

“Apprentices allow me to construct a

self-replacing team,” she says. “When a

top performing stylist moves on, there

is someone there to fill those shoes.”

Another key benefit Belinda has noticed

from investing in training is that you get

a reputation as a training salon.

“This, in turn, attracts quality staff who

want to better themselves and continue

learning,” she says.

Belinda believes that if you make

training a priority in your business the

result is a salon culture of educated

and inspired people who build a loyal

clientele and a profitable business.

When she began Biba four and a half

years ago, Belinda made a commitment

to make training at the salon multi-

dimensional and comprehensive.

Every Wednesday morning there is

in-salon training from 9-12; apprentices go

to courses, seminars, shows and of course

off-job training; there is an annual retreat

each year to talk about strategy and

vision for the salon; personal development

training and education on health and

wellbeing take place as well, encouraging

healthy living in order to practice

hairdressing long term.

“It’s very busy. I have to keep track of

where all my staff are going and make

sure I’ve sent everyone to the right

places. But it’s worth it.”

Belinda has trained about 25 apprentices

so far in her career and knows that it’s

not always going to be smooth sailing.

“There is a lot of self-sacrifice involved

in training an apprentice. There will

be times when it’s hard, there will be

challenges, but I would say don’t be

discouraged; ultimately it’s worth it and

it’s so rewarding sharing the journey

with them,” she says.

“Seeing a young person who starts out

so fresh and green and then become a

fully qualified stylist is such a satisfying

experience…I passionately believe that

training apprentices is the right way

to go.”

THE EXTERIOR OF BELINDA’S BOUTIQUE SALON

6

FORMA MAGAZINE | ISSUE 7 | 7

Bel inda’s t op 10 t ips for empl oyers HOW TO GET THE MOST OUT OF AN APPRENTICESHIP

Make sure you have al l t he c or rect documents f i l led out f or your apprent ice when t hey start. This inc ludes t he HI T O Training Agreement and an Empl oyment Agreement.

G ive clear expectat ions t o your apprent ice and back t hese up wit h documentation. This way t hey wi l l know exact ly what is required of t hem. This should be a two way exchange – ask your apprent ice what t heir expectat ions are of you as wel l.

Maintain a c l ose re lat ionship wit h your HI T O Sales and Liaison Manager. They are t here t o he lp!

C reate an open door po l icy f or c ommunicat ion and make yourse l f appr oachable. Y ou want your apprent ice t o fee l l ike t hey can tal k t o you and c ome t o you wit h quest ions.

Invest t ime int o your apprent ice. Mar k out t ime f or a one on one meet ing every week.

It’s important t o have a f ormal in-sal on training pr ogramme which l inks t o of f-job training requirements. Linking t he two t oget her wi l l he lp t he apprent ice get t he most out of what t hey’re lear ning.

Always wor k t o a plan and be organised!

Set up a ment or ing pr ogramme t o he lp t hem t hr ough t heir apprent iceship. Y ou can teach your apprent ice more t han just hairdressing ski l ls but l ife ski l ls t hat wi l l he lp t hem in every area.

It’s a great idea t o put a buddy system in place where an apprent ice is paired wit h one of your senior styl ists. They can wor k t oget her, giving your senior exper ience in training at t he same t ime as he lping t he apprent ice.

Look outside t he sal on t o he lp give your apprent ice a wider exposure t o t he industry. Take t hem al ong t o c ompet it ions, get t hem he lping out behind t he scenes at fashion shows; f ind ways t hey can get inv o lved in dif ferent areas of t he industry.

BELINDA WITH SOME OF HER TEAMBELINDA WATSON

SOME OF OWEN’S PHOTOGRAPHY

Hair by Carla Thompson of Hair, Art & Beauty salon

FORMA MAGAZINE | ISSUE 7 | 9

The hairdressing, beauty and barbering

industries are very visual. When

working in these industries you will

often find a need for photography, whether

it’s to build up images for your portfolio,

advertise your salon or record competition

work. Not everyone has photography skills

tucked up their sleeve however, so we’ve

asked renowned photographer and makeup

artist Owen Allison to share his top tips for

taking a good photo.

Currently based in Auckland, Owen is

passionate about photography and beauty.

For over 15 years he has been working

throughout New Zealand, Australia, Asia

and the USA, with recent jobs including

photography for the Ministry of Education’s

website, billboards and campaigns for

Soho Wines and regular contributions to

Fashion Quarterly, Mindfood and Good

Health magazines.

If you don’t have a lot of photography

experience, it can be easy to slip up on the

small things. Owen explains the dos and

don’ts of four key aspects of a photo - the

composition, lighting, background and focus.

LIGHTING

“New photographers often go wrong here

by either over-blasting with light or having

it too dim,” Owen says. “You want to be able

to see into the hair, see its texture.” It’s a

good idea to look into some different light

sources and what results they produce for

hair photography. “You need to think about

electronic light sources versus shooting

in natural light,” Owen says. “If you opt for

natural light, avoid any harsh shadows in the

face. The best time to shoot is late afternoon

or early morning where you get a softer

effect. If you shoot at lunchtime when the

sun is at its harshest it can create strong

shadows in the face.”

COMPOSITION

This refers to the layout of the photo and

where the subject is positioned. “Composition

is so important,” says Owen. “When people

are starting out in photography they often

shoot too far away,” he notes. Instead of

leaving empty space in the photo, the key to

good composition is to fill the frame with the

subject. A good way to measure where your

subject should be in the frame is by looking

at the placement of the eyes. “You want the

eyes to be two thirds of the way up the

page,” Owen says. “So the top third should

be the hair.”

BACKGROUND

The background of your photograph is

important, so put some thought into it

beforehand. “You want the background

colours to compliment the colours on the

model,” Owen says. Take note that colours

in the background can also be reflected in

the foreground. “If you have a blonde model

in front of a green or khaki background,

you’re going to be hard pressed to keep the

hair looking blonde. The green will come

through from the background,” he says.

A plain studio background is currently on

trend and it is an easy backdrop to shoot in

front of; something like this would be a safe

option for a new photographer.

FOCUS

If the photo you’re taking is going to print

then it is essential for it to be sharp, clear

and in high resolution. To get pin sharp

focus, Owen recommends making the

model’s eyes the focal point. “Hone in on

the eyes for sharpness, then the whole

shot looks sharp,” he explains. You want

the subject in focus, but it’s okay if the

background is softer. In fact, this can pull

the subject into even sharper definition,

popping them out from the background.

HOW TO TAKE A GOOD PHOTO

“HONE IN ON THE EYES FOR SHARPNESS, THEN THE WHOLE SHOT LOOKS SHARP.”

OWEN ALLISON

If you’re doing a photo shoot for your

salon or your portfolio, check out Owen’s top five tips for getting the best photos possible:

1. Put some thought into the

shoot beforehand. Create a

storyboard of what you want to

get from the day - the direction

you want the shoot to take,

shots you would like to get

and the expected outcome.

2. Hire a professional makeup

artist to help create your

overall look.

3. Use a clothing stylist.

Once again, this will create

a fashion forward feel for

the image as a whole.

4. Allow yourself lots of time

and have fun!

5. Start building up a team of

models and look after them,

keeping their hair in top

condition. You will find they

will be loyal to you and you

will be able to depend upon

them for future photo shoots

and competitions.

www.owenallison.com owen@owenallison.com 0274328385

10

STUDY SKILLS

FIGURING OUT YOUR LEARNING STYLE

When it comes to studying, it’s important to

understand that everyone learns differently.

We each have our own strengths and

weaknesses - just because something

works for one person doesn’t mean it

will automatically work for everyone.

Research has found there are three main

types of learners – visual (seeing), auditory

(hearing) and kinaesthetic (doing).

It’s a good idea to identify which kind of

learner you are; then you can start using

some of the techniques best suited to

you and get the most out of your study!

Visual: Visual learners like to see things

to make sense of them. You’re probably

a visual learner if you find yourself

responding well to pictures and diagrams

rather than written or spoken words. When

you’re studying, try making diagrams, mind

maps and flash cards with lots of images

to help you remember things. You could

try to find alternate materials to study from

such as videos, PowerPoint presentations

and maps.

Auditory: If you’re an auditory learner, you

learn best through listening and speaking.

Try talking things out with tutors and

other apprentices - this will help you to

understand and remember ideas.

HERE AT HITO WE WANT TO MAKE YOUR TIME AS AN APPRENTICE BOTH ENJOYABLE AND SUCCESSFUL. WE KNOW THAT THERE IS A LOT OF WORK, PRACTICE AND STUDY TO KEEP ON TOP OF, AND WE WANT TO HELP YOU PASS ALL YOUR UNITS AND ASSESSMENTS WITH FLYING COLOURS.

Another tip is to try repeating facts and

definitions out loud to yourself. You could

even have a go at creating musical jingles

or songs to remember information.

Kinaesthetic: This learning style means you

learn best by doing. If you’re kinaesthetic

you will remember things by going back

in your mind to what your body was doing

when you learnt it. Instead of reading

about how to divide up a tube of colour

in the correct proportions, you will learn

best by giving it a go. It can be helpful for

kinaesthetic learners to move around while

studying as this increases understanding.

STUDY SKILLS FOR APPRENTICES

Along with learning on the job, apprentices

attend days of off-job training at a provider

in their region.

In year one at off-job training, there is a day

dedicated to helping put some study skills

in place and becoming familiar with the

assessment schedules.

Chris Lethbridge, from the Hairdressing

College in Palmerston North says that

this day is an excellent way to prepare

apprentices for the study element of

their apprenticeship.

“We help apprentices to understand the

assessment process because sometimes

that can be a bit daunting,” she says.

There are many different topics which are

covered on this study focused day.

“We help familiarise the apprentices with

their training record books – what it is, how

it works, explain that it’s their responsibility

to get it all signed off,” Chris says.

“We also help apprentices to prepare

themselves for assessment. We encourage

them to make sure they have all the

information, and not to leave anything to

the last minute. We recommend they go

through the assessment schedule with their

employer or trainer to really understand the

requirements,” she continues.

Chris encourages apprentices to come to

their off-job training days equipped with the

right tools and ready to take in information.

“Bring a folder to collect information, bring

a pen and paper and prepare yourself to

learn,” she says.

“At the end of the day, it’s up to the

apprentice to take ownership of their

own learning.”

1. MAKE A SCHEDULE

Making a schedule for the week is

a great way to make the most of

your time. At the start of each

week, put together a schedule that

you can continuously update.

On your schedule include your

work hours at the salon, any off job

training, and time for completing

assignments, working on projects,

and studying for tests. Take into

account any social events, sports

or other commitments you have

outside of work and study hours

too. At The Hairdressing College,

Chris Lethbridge encourages

trainees to keep a chart or diary

of when all your assignments and

assessments are due. “This makes

it easy to keep track of everything

and to see when you need to start

working on different things,” she

says. “It will help you practice good

time management.” Make sure

you set some time aside in your

week for rest and relaxation – if

you fill every hour of your day with

activities then you will burn out!

2. START SMALL

When it comes to following your

schedule and doing allocated time

on study, practice or assignments,

the key is to just start. Once you

get going, it’s much easier to keep

going. Remember, taking on a small

amount of work is less intimidating

than trying to do too much at once.

Tell yourself you only have to do

10 minutes of work at a time and

set a timer. It’s a good idea to focus

your attention on one task at a time

as well as this will stop you from

being distracted.

3. TAKE AWAY DISTRACTIONS

The biggest distractions come from

being connected. We live in a time

when we’re constantly connected

and available, whether it by cell

phone, Facebook, emails, Twitter…

the list goes on. Give yourself some

space to get your work done - sign

out, turn your phone off, disconnect

your wifi. Distractions can also

come from visual clutter, so clear

your work station and give yourself

room to breathe.

4. REWARD YOURSELF

Find a reward that works for you.

It may be checking your Facebook

or email account, or something else

you like to do every day. Don’t allow

yourself to do this particular thing

until you have done a set amount

of time on a task. Set a timer and

once your time is up, set another

timer to give yourself 10 minutes

on a reward. Repeat!

5. TAKE FEEDBACK ON BOARD

Request feedback from your

employer or tutor and listen to

what they have to say. Feedback is

only helpful if you listen carefully

and consider what actions you

could take from it. When feedback

is positive, look for ways to improve

even more. If it is negative, think

about what you can learn from it.

Ask yourself, how can I improve?

You can learn to give useful

feedback to others as well.

Make sure your feedback is

truthful, considerate, and helpful.

For more information, advice and study tips check out the following websites.

A lot of the information in this article was sourced from these sites:

www.howtostudy.org www.studenthacks.org www.lifehack.org www.zenhabits.net/how-to-learn-more-and-study-less www.adprima.com/studyout.htm

FORMA MAGAZINE | ISSUE 7 | 11

HERE AT HITO WE HAVE PUT TOGETHER OUR TOP 5 STUDY TIPS FOR APPRENTICES. WE HOPE THIS WILL HELP YOU TO GET ON TOP OF YOUR STUDY AND SUCCEED IN ALL OF YOUR UNITS AND ASSESSMENTS.

TOP TIPS

12

“YOU LEARN SO MUCH, EXTEND YOUR SKILLS AND BUILD CONFIDENCE.”

MEET THE WORLDSKILLS NATIONAL COMPETITORS FOR 2012

SHEA O’CONNOR URSULA HARRIS HAIR DESIGN

After deciding to enter WorldSkills a week

and a half before the competition day,

Shea is feeling very lucky to be heading

to nationals this year. “Getting through is

an amazing feeling,” she says.

“The competition is amazing fun and it

gives you a wider perspective of hairdressing

altogether. Not just for competitions, but you

can apply the skills you learn in the salon

as well.”

This is Shea’s second time competing in

WorldSkills at a national level. Her previous

experience in the competition helped her

to feel at ease on the day.

“Knowing what to expect made it much less

nerve racking,” she explains.

Shea particularly enjoyed having Laura

Simpson as a judge in the regional

competition. Laura was the 2010 WorldSkills

national winner and competed internationally

in London. “It was great having her there and

getting feedback from her,” says Shea.

For anyone thinking about competing

in WorldSkills, Shea encourages you to

“give it a go.”

SARAH WRIGHT VOGUE KAIAPOI HAIR SPA

As a first time WorldSkills competitor, Sarah

did hours of practice and preparation

before the regionals. “I put a lot of time in,

staying late at work and going in on my

days off to practice,” she explains.

Clearly, it paid off. Sarah was excited to be

named the regional winner in Christchurch.

“At the Christchurch regionals the

competition was really well organised and

the standards were really high. Everyone

did well,” she says.

“It feels really good to be heading to the

nationals.”

Sarah enjoyed the atmosphere of the

regional competition and was excited to see

what the other competitors accomplished.

“I like how WorldSkills is so creative. You can

do styles that are a bit out there, not what

you would usually be doing in the salon,”

she says.

Sarah recommends WorldSkills to anyone

wanting a challenge.

“Definitely give it a go!”

MARIANNA BROWN DO. HAIRSTYLING

Getting into the WorldSkills national

competition came as somewhat of a

surprise for Marianna.

She was not a place getter in the regionals,

so she didn’t expect to be moving on in the

competition. However because of the point

system used to select national competitors,

she was put through to the next stage.

“At first I thought it was a mistake,” she

explains, “then when I found out I was

through, I was really excited.”

Marianna didn’t have much cutting

experience before the competition so she

dedicated a great deal of time to planning

and practicing.

“I spent a lot of my down time with my

mannequins,” she laughs.

“The extra hours of practice do pay off.

It helps you to feel confident with your idea

so there are no ‘what ifs’ when you compete.”

Marianna says she has really enjoyed seeing

her skills improve through her training.

FORMA MAGAZINE | ISSUE 7 | 13

BETHANY-PAIGE WOODS HQ HAIR BY DESIGN

Bethany-Paige, the regional winner of the

New Plymouth competition, is “very excited”

to be heading to nationals.

This is her first year in the competition

and she really enjoyed the experience

of regionals.

“I do just about every competition I can,

but WorldSkills is different - I’ve never done

anything like it before,” she says. “It’s a real

step up.”

Bethany-Paige is looking forward to

competing nationally, getting the chance

to use her creativity again and showing the

judges what she can do.

“I’m excited about meeting the other

competitors as well and seeing what they

do on the day,” she says. “We have so many

talented young hairdressers in our country.”

Bethany-Paige would recommend WorldSkills

without hesitation.

“You learn so much, extend your skills and

build confidence,” she says.

SHENEE POMEROY MOHA

Although she has not had a lot of WorldSkills

training, Shenee took out the winning spot

in the Dunedin regional competition.

“I had one training session with Laura

Simpson [WorldSkills 2010 national winner]

and then I worked hard on what I learned

from that,” she explains.

Shenee also competed in last year’s regional

competition. She says having this previous

experience helped her out on the day.

“I enjoyed the competition, it’s a fun

experience,” she says.

Shenee is looking forward to being part of

the national competition, especially seeing

everyone’s work.

“It will be interesting to see what the other

competitors come up with,” she says.

CAIT WOODCOCK SPECTRA

Cait put in long hours of practice in the lead

up to WorldSkills regionals, regularly driving

from Palmerston North to Wanganui to

train with mentor Robyn Collins from UCOL.

Cait goes by the motto “you reap what you

sow” and she is definitely reaping the rewards

after putting in the hard yards. “It’s so good

seeing the hard work pay off,” she says.

She says her success is a reflection not

only of her hard work however but also

the support of the people around her,

especially her employer at Spectra

Gabrielle Bundy-Cooke.

“It’s great having the support of a team

around you, encouraging you when you

need it the most,” she explains.

Cait is thrilled to be heading to nationals,

but her ambitious personality means she’s

already looking ahead to the international

competition too.

“It would be amazing to go to Germany,”

she says.

“I think it depends on how much you want it!”

“WE HAVE SO MANY TALENTED YOUNG HAIRDRESSERS IN OUR COUNTRY.”

14

JAMES JACKSON ABSTRAXT HAIR DESIGN

James is excited about getting himself

and his salon a bigger profile through

competing in WorldSkills. “At Abstraxt

we may be a small salon in Orewa, but

I’m looking forward to getting our name

out, as well as showing everyone what

I’ve got to offer,” he says.

James put in the hard yards leading up to

the regional competition, practicing almost

every night since he first decided to compete.

The hard work paid off and James was

named regional winner in Whangarei.

James is looking forward to the national

competition and the chance to meet the

other competitors.

For anyone wanting to compete in

WorldSkills in the future, he recommends

getting training from good mentors. James

has been mentored by his employer Leslie

Treadaway and stylist Tricia Maloney, both

of whom have had 40 years’ experience

in the industry.

“Practice a lot, ask everyone for advice

and tips, and have patience,” he advises.

BETHANY TWEEDALE ZAIBATSU HAIR ART

Bethany is looking forward to competing in the nationals after getting a place in last year’s regional competition in Auckland.

It’s her second time competing at a national level and she’s excited to see what everyone is capable of. “I’m really looking forward to seeing what interpretations come out on the day,” she says.

Bethany believes the best way to prepare is by practicing not only your idea but the concepts and skills involved. “You need to

know your idea really well, but you also need to have developed skills. If things aren’t going to plan you’ll have these skills to fall back on. Things like manipulating hair properly and blow waving,” she explains.

She recommends having a look at images of past competitions and getting inspiration from what people have been doing.

Bethany can’t wait to get out there and compete. “I just love it,” she says.

CAMERON AITKEN-BOYLE HEADQUARTERS HAIRDRESSING

Cameron feels honoured to have made

it into the WorldSkills nationals this year.

“The competition was tough,” he says,

“There was a lot of talent at the regionals.

Getting to the nationals is an amazing

feeling, I’m very excited.”

It’s Cameron’s second year doing WorldSkills

but his first time competing at a national level.

He’s looking forward to competition days

and seeing what he can learn from the

other participants.

A lot of hard work goes into WorldSkills

training. “I’ve been sorting out my colours

and ideas, and practicing my blow wave

and finishing skills a lot,” he explains.

He’s also spent time gaining inspiration

from overseas WorldSkills competitions,

looking up photographs and seeing what

work is out there.

Cameron would recommend WorldSkills

to anyone wanting to improve their skills

and have a challenge.

SAMUEL STEVENS BETTJEMANS

This was Samuel’s first year in the WorldSkills

competition and he took out first place in the

Auckland regionals. Winning is just the “icing

on the cake” though, he says.

“I went into the competition because

I had been told it’s an amazing learning

experience,” he says. “That’s really why I

did it. My goal was to go in and do work

that I could stand back and be proud of.”

Samuel would recommend WorldSkills to

everyone in the industry.

“It’s an incredibly positive experience, you

learn so much in your training and in the

build-up to the competition. It’s such a

confidence boost as well,” he says.

Samuel was mentored by his employer

Grant Bettjeman along with David Shields,

salon owner and NZARH President for the

Auckland region.

He has been keeping busy with practice,

concentrating on his blow waving and

conversion skills as he believes these are

the most important.

Martin, HITO Apprentice

If you’re serious about a career in hairdressing, realise your potential with HITO – the essential hairdressing apprenticeship

Find out more at hito.org.nz and Facebook HITO.news

Real skills. Real support. Real career.

After years of work towards this goal,

this was an exciting step for HITO

as well as the beauty industry and a

step that moved HITO forward substantially

in its rules, coverage and future proofing.

The Board immediately endorsed this

great move forward by approving funds

for the employment of a full time staff

member covering the beauty sector. The

role encompasses the development and

moderation of training in the beauty area.

Tania Berryman was employed in April

and comes with wonderful portfolio of

experience in the industry as a former

clinic owner as well as a leader in the

provision of beauty therapy training.

HITO‘s core business is to:

• Provideadvice,assistanceandexpertise

in training and development.

• Setandreviewqualificationsforthegiven

industries covered by the ITO.

• Co-ordinatethedeliveryofnationally

recognised qualifications and training

standards.

• Providesupporttoindustryandresources

for training to national standards.

• Provideleadershiptotheirindustries

on skill and training matters, identify

current and future skill needs, and work

with employers and employees to meet

those needs.

The Board has also released funds for

research and liaison with the beauty

industry, ensuring all HITO stakeholders

(clinic owners, providers, students,

wholesalers, etc) are fully informed

and understand the process for the up

and coming TRoQ (Targeted Review of

Qualifications) which will happen in 2013

as directed by NZQA.

Now the beauty industry is fully integrated

into HITO, there are amazing opportunities

to improve and maintain the standards

of the industry through cooperative

relationships with the providers and the

clinic owners. There is also the opportunity

to ensure a credible moderation system

is in place, strengthening the industry

and employment relationships between

industry and future employees.

JAYE CLARKHITO Board member and representative on the Beauty Advisory Group

“NOW THE BEAUTY INDUSTRY IS FULLY INTEGRATED INTO HITO, THERE ARE AMAZING OPPORTUNITIES TO IMPROVE AND MAINTAIN THE STANDARDS OF THE INDUSTRY.”

16

EXCITING TIMES FOR THE BEAUTY INDUSTRY

THE HITO AGM ON MONDAY 19TH MARCH WAS AN HISTORIC DAY FOR HITO AND FOR THE INDUSTRIES IT SUPPORTS. ON THIS DAY THE HITO CONSTITUTION WAS CHANGED, OFFICIALLY SANCTIONING THE COVERAGE OF THE BEAUTY INDUSTRY.

FORMA MAGAZINE | ISSUE 7 | 17

Your clients

trust you to

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you will get a professional service with a

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Our hairdressing scissors will:

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For more information visit

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or 0274 459540.

All hairdressers know the value of good quality scissors. Be in to win a brand new texturiser valued at

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A SHARPER BLADE.

Send your photos in to kelly.h@hito.org.nz. The top 10 photos will go onto Facebook for one week for you to vote on. The winners will be the photos with the most Facebook

likes by the end of this week – Friday 31st August!

Get your entry in now to be in to win!

One entry per person. Entries must be received by Friday 24th August.

A SHARPER BLADE LTD IS A NATIONWIDE SCISSOR BLADE SHARPENING SERVICE THAT SELLS QUALITY, TWO PIECE, DROPPED FORGED, JAPANESE STEEL SCISSORS FOR PROFESSIONAL HAIRDRESSING SALONS AND BARBER SHOPS.

GREG PIPER

TRAINING VALUED AT NEW ZEALAND’S LEADING INTERNATIONAL SPA

Voted as a World Top 10 Spa (thermal/

natural/medical) by Conde Nast

Traveller for a number of years,

Polynesian Spa offers a range of high

class services.

The spa celebrated its 40th anniversary

this year, but people have been visiting

the site for 130 years to try the geothermal

therapeutic waters. Some of the pools

have been known and used by Maori for

generations, and many have interesting

legends attached. The ‘Priest Pool’ is so

named after Father Mahoney, a Catholic

Priest, was said to be cured of his arthritis

after bathing there in 1878. Local belief

about The Rachel Spring says that people

who swim here will gain ageless beauty.

Along with coming to soak in one of the

26 mineral hot pools on offer, clients

also come to Polynesian Spa to pamper

themselves with spa therapy treatments at

the Lake Spa Retreat. Treatments available

include the Rotorua Mud Body Polish,

Manuka Honey Body Polish and different

types of massages.

Helena Keenan, Lake Spa Retreat Manager,

explains that at Polynesian Spa training

is seen as very important. They only hire

qualified beauty and massage therapists

to conduct treatments and Helena ensures

all staff have an induction and full training

in the specific services on the menu.

“We usually train staff in the most popular

services first - these are our massages and

our mud wrap,” she says.

“Therapists only do treatments that they

have been trained in as we have a consistent

procedure for each service. Over time, they

build up a portfolio of what they can do by

being trained in each treatment we offer.

There are some dual rooms which are good

as new staff members can be paired with

someone who has been here for a while

to help them with their first treatments,”

she explains.

In-house trainer Bonnie Harris has been with

the spa for six years and conducts all training

at the Lake Spa Retreat. This training covers

many different areas, not just the treatments

themselves. Staff learn about room set up,

the dispensing of products, greeting guests

and recommending products so that there is

a consistent way each treatment is delivered

from beginning to end.

Lake Spa Retreat staff also receive training

from product suppliers to keep them up

to date with products and techniques.

Polynesian Spa uses products ranges from

Pure Fiji, Geo Skin Care, Skin Deep and

POLYNESIAN SPA IN ROTORUA IS

NEW ZEALAND’S LEADING INTERNATIONAL SPA.

Priori Coffeeberry in treatments, along with

Rotorua Thermal Mud from Pure Source.

Along with this in-house training, Helena

encourages her staff to go out and continue

their professional development and keep

their enthusiasm fresh.

“I believe when people strive for something,

they value it, and I like to see my staff going

out and improving themselves,” she says.

Training is important for all staff at Polynesian

Spa. Every employee goes through a full

induction including Health and Safety training

to make sure they completely understand all

regulations. Pool staff undertake thorough

training using scenarios and role plays onsite

once a month.

THE HEAVENLY POLYNESIAN SPA

Annalee had dreamt of working with

hair since she was a little girl, but a

bad relationship along with other

factors meant she was unable to pursue her

dream. It was after hitting rock bottom that

Annalee, a mother of three, re-evaluated

her life and decided to follow her passion.

“I knew I wanted to do what I love,” she says.

Unaware that barbering training was

available, Annalee completed the first year

of a full time course at the Eastern Institute

of Technology. With her children to support,

she was unable to carry on to year two.

Instead, she decided to do up her CV and

set out to find a hairdressing apprenticeship

in her city of Hastings. Unfortunately,

Annalee had no luck.

“I had about ten people turn me away in

one day,” she remembers. “I didn’t think

anyone was going to give me a shot.”

It was then that she happened upon a little

green salon, which she had not yet visited.

Things went really well at Hair 2 Go. But, after

a great interview, Annalee found out that they

didn’t do hairdressing apprenticeships.

“I was gutted,” she says. “But then they

asked me if I had ever considered

barbering. I honestly didn’t know it was

an option until that point.”

She agreed to do a week of work experience

and found that she absolutely loved barbering.

“I was watching my trainer Stacey cutting

a gentleman’s hair. I saw what an art form

barbering was. So graceful and detailed, I

knew it was what I wanted to do.”

Stumbling upon Hair 2 Go was almost like

destiny, she says. “I’m so glad I was told I

couldn’t do a hairdressing apprenticeship.”

With a goal to get qualified, Annalee is “going

for gold” and enjoying every minute of it.

She wants to learn more about hair graphics

and specialise in this area of barbering.

She says one of her favourite parts of

barbering so far has been learning the

technique of blending. “I like having a bit

of a challenge.”

In the future, Annalee would also like to

qualify in hairdressing and use both skills

in her career.

“This is the first time I can say I’m happy

to get up and go to work in the morning,”

she says.

Annalee would “definitely” encourage others

to have a go at barbering. You may find, as

she did, that you thrive in the barbershop

environment. It is an exciting career for

anyone with a great eye for detail and a

creative flair.

In a barbering apprenticeship, you learn on the

job and study towards the National Certificate

in Barbering. A barbering qualification opens

doors to a rewarding career.

FIND AN EXCITING CAREER IN BARBERINGIT WAS WHILE LOOKING FOR A HAIRDRESSING APPRENTICESHIP, ALMOST AT THE POINT OF GIVING UP, THAT ANNALEE LEMBERG CAME ACROSS THE SHINING LIGHT OF BARBERING.

“THIS IS THE FIRST TIME I CAN SAY I’M HAPPY TO GET UP AND GO TO WORK IN THE MORNING.” ANNALEE LEMBERG

20

Whether you’re already working

in the hairdressing industry or

you’d like to be, a barbering

apprenticeship could be what you’re

looking for.

Merran Kopua-Duff from Vogue Kaiapoi

Hair Spa in Christchurch is a qualified

hairdresser who decided to grow her

skill set by doing her barbering training.

After years of working as a hairdresser,

Merran trained as a barber in 2009 and

then completed her advanced barbering

qualification in 2010.

In hairdressing, the focus is mainly on

women’s hair, while in barbering, you get

to learn about men’s face shapes and

the technical needs for men’s hair. “It’s a

complete different set of skills,” she says.

Barbering is the second oldest profession

in the world, and it has a rich history.

“I was interested in learning to do hot

shaves especially,” Merran explains.

Hot shaving is a technique from the early

1900s where men’s shaving is done with

the infamous cut-throat razor.

Barbering is more than just “short back and

sides”. It is an art form, and it’s important

to do it well. This is one reason Merran

believes training is so important.

“There’s a lot more of an emphasis on

speed in barbering. The aim is to do a

haircut in 15 minutes or less. Training is

about finding out how to do men’s cuts

well, not just fast,” she says.

“A good finish and good hairlines are

important for a men’s haircut.”

Although hairdressing and barbering are

similar in some respects, there are a lot

of differences too.

In a barbering environment, you are hands

on straight away, whereas in hairdressing

cutting is one of the last things you learn.

Merran believes this practical experience

is a great way to learn, and it means

that apprentices can contribute to the

barbershop right from the outset.

“Often the trainee will do clipper work on

the sides and back, then the senior will

take over to do the top,” Merran explains.

At the end of a barbering apprenticeship,

there is one final assessment (unit 10649)

that everyone must pass to become

nationally qualified. In this assessment,

the apprentice must do three haircuts in

one hour and show a variety of techniques

in their work.

Merran recommends putting in lots of

practice in the lead up to your finals in order

to get your skills up to the required level.

“A lot of people fail on their speed, so that’s

something to focus on in your practice,”

she says.

“I always tell trainees that dry cuts are

faster than wet cuts. Another good way to

prepare is to watch your seniors. You can

pick up great tips from observing them.”

Just going to work is good practice, Merran

adds, because “you get so much on the

floor cutting experience.”

As a trained hairdresser and barber, Merran

likes seeing how skills from each craft can

sometimes cross over. For example, if a

man comes in with long hair, she is able

to use skills from each area to cater to the

specific needs of the client.

Vogue Kaiapoi Hair Spa has a barbershop

section and Merran works here as well as

in the main salon, giving her lots of variety.

For anyone thinking of training as a

barber, she would recommend going for

it. “Barbering is such a good skill to have,”

she says.

In a barbering apprenticeship, you learn

on the job and study towards the National

Certificate in Barbering.

HAVE YOU CONSIDERED A BARBERING APPRENTICESHIP?BARBERING IS AN EXCITING CAREER FOR ANYONE WITH A GREAT EYE FOR DETAIL AND A CREATIVE FLAIR.

TO FIND OUT MORE ABOUT BARBERING, CONTACT YOUR REGIONAL SALES AND LIAISON MANAGER OR CALL THE HITO NATIONAL OFFICE ON (04) 499 1180.

MERRAN KOPUA-DUFF – VOGUE KAIAPOI HAIR SPA

FORMA MAGAZINE | ISSUE 7 | 21

22

There are two final units (2759 and 2757)

which every apprentice must sit at the

end of their apprenticeship before they

can be awarded their National Certificate

in Hairdressing.

Cait Woodcock from Spectra and Monique

Miers from Grin Hairdressing, both in

Palmerston North, each passed their finals

at the end of April this year.

Monique did an excellent job on her final

assessment and attributes her success to

her preparation.

It was her second attempt at unit 2757 and

she says it was her lack of preparation that

let her down on her first try.

“I tried to rush into it the first time, but I found

you need time to really get ready,” she says.

2757 involves three elements – a colour, perm

and long hair up – and each need thorough

research, preparation and practice.

The experience of finding out you did not

pass an assessment can leave you feeling

discouraged. Monique felt this way at first.

“For a start, I was reluctant to do it again,”

she says.

“My Sales and Liaison Manager, Fi encouraged

me to get back out and sit the assessment

again, and I really have to thank her for that.”

Now Monique wants to encourage others in

the same way. She challenges anyone in this

position to get up and give it another go.

“If you don’t pass the first time, just

try again! It doesn’t matter how many

times you have to sit your finals – once

you complete, you will feel so good!

Getting nationally qualified is one of the

greatest achievements. You can take this

qualification anywhere.”

To prepare well, Monique recommends

attending the guidelines meeting before

your finals. She missed this meeting the first

time and found that being there the second

time was such an asset. She advises to ask

lots of questions while you’re there – in fast,

ask questions whenever you can.

“Ask your trainer questions, talk to people

who have recently qualified, make sure

you know what you’re doing and you feel

confident with it,” she says.

Another area Monique recommends

focusing on is timing. Make a schedule for

the day and leave room for variables like

running late - this will help you feel more

at ease, and you’ll be ready for anything

that may happen on the day.

Cait from Spectra also believes preparation

is the key. She would recommend you go

into the assessment feeling as equipped

as possible.

“If you have everything organised and in

order, you won’t feel stressed on the day,”

she says. “No winging it!”

When Cait was getting ready for her

assessment she downloaded the

Finals Portfolio from the HITO website

(www.hito.org.nz), which she found very

helpful. You can find this on our website

under ‘Downloads’ – ‘Learner Tools’. Cait

had the booklet laminated and bound and

spent time going through it page by page.

She would recommend anyone coming

up to their finals to do the same.

Cait also made sure she was as organised as

possible for the day. She created a timetable

for how the assessment day should run,

including things like getting models to come

in early in case she finished a section early.

It’s good to keep your schedule flexible to

make room for anything unexpected that

happens on the day.

Cait also found that keeping some familiarity

in the day was a great way to feel at ease.

“It’s a seven hour day with an hour lunch

break, which is similar to a normal day in the

salon. I treated it like a normal working day,

which kept me from getting too nervous,”

she says.

“I wanted to make it seem as real and as

everyday as possible.”

She created all her models on Kitomba as

if they were clients in the salon, adding to

this normality. Each had a client form which

she had pre-done with extra notes, product

recommendations and more. Cait even went

the extra mile and had Spectra bags made

up for each model containing free product, a

$20 Spectra voucher and her business card.

THE JOURNEY TO GETTING QUALIFIEDPASSING YOUR FINAL ASSESSMENT IS A GREAT ACHIEVEMENT FOR ANY APPRENTICE, NO MATTER WHAT THE JOURNEY TO GET THERE LOOKS LIKE.

CAIT AT WORK

“ASK YOUR TRAINER

QUESTIONS, TALK TO

PEOPLE WHO HAVE

RECENTLY QUALIFIED,

MAKE SURE YOU

KNOW WHAT YOU’RE

DOING AND YOU FEEL

CONFIDENT WITH IT.”

Remember, there is no such thing as being too prepared!

If you are coming up to sitting your final assessments, do not hesitate to ask questions and seek advice from your sales and liaison manager, employer, trainer, and others who have recently sat their finals.

CAIT WOODCOCK

MONIQUE MIERS

COMPLEX HAIR UP

I will be the first to admit; when I started

hairdressing, complex hair ups freaked

me out. I had nightmares of bridezillas

and school ball attendees in fits of tears

because I couldn’t make them look exactly

like the picture they had brought into the

salon, so I avoided them like the plague.

Thirteen years down the track and

there is nothing I look forward to more

than preparing a bride for her special

day. Looking back, my fear of hair ups

stems from not knowing where to start,

which is the challenge I find a lot of my

students face now.

One of the most important aspects of long

hair work is to prepare the hair. You cannot

expect to create a fabulous hair up if

you haven’t laid the proper foundations.

Curling tongs, crimpers, hot rollers,

straightening irons and hair driers will

become your best friends with this

service. How you decide to do this will

be determined during your consultation.

If your client is a bride, it is more than likely

you will not be using crimpers (not in all

cases, but most). Similarly, the girl who

wants her hair done for a Halloween party

may not be suitable for cascading curls.

Key areas to cover in your consultation are:

• Occasion–wherearetheyoffto?

• Whatdotheyplantowear?–Astrapless

evening dress may need some hair

left down so the client doesn’t feel too

exposed. Likewise with a high collar or

halter neck dress, the hair may be more

suited to being up and away from the

detail of the neck line.

• Whatjewelleryaretheyplanningon

wearing? If statement earrings are their

thing, exposing the ears will be an option.

• Indoororoutdooroccasion?Iftheevent

is outdoor you will need to take into

consideration how they weather may

affect your plan.

• Aretheycomfortablewithhavinghair

pulled off their face? Humans are funny

creatures and we all have hang ups about

certain aspects of our bodies and faces.

Tread very carefully with how you word

this subject; you want your client to feel

100% comfortable at all times.

Once your client has given you the

boundaries of what they are expecting,

you need to discreetly look at a couple

more things.

• Bodyshapeandproportion–youwillnot

be doing a petite client any favours by

creating a massive hair up that swamps

them completely. On the flip side, a

larger build client will look totally out of

proportion if the hair up created for them

is barely visible.

• Hairlengthanddensity–Ihavehadmany

clients bring in pictures that are just not

do able because their hair is too short or

too thin to achieve the look. Be honest

with them, give reasons why (tactfully)

and offer alternative suggestions.

• Conditionofthehair–theclientwho

has been having full head bleaches for

20 years will require different preparation

methods and styling products than a

virgin hair client.

Once you have uncovered all of this

information you will have a better idea

of where to go from here. Practice is the

key. Take home a mannequin over a quiet

weekend and practice re-creating images

from magazines. It’s amazing how easily

the ideas will come to you when you are

relaxed and not time pressured. Most of

all enjoy and have fun with long hair work.

You are involved in such a special and

memorable time for a lot of clients, how

many people can say that about their jobs?

24

BY CLAIRE ALLEN

COMPLEX HAIR UPS IN AN EVERYDAY

SETTING

Kylie Hayes, WorldSkills judge and

owner of Moha salon in Dunedin, jumps at

the chance to do complex hair up styles.

“Personally, I relish the challenge,” she says.

“I liken hair ups to jigsaw puzzles, making

the pieces fit and having the hair flow

seamlessly.”

Kylie explains that in cities like Queenstown,

a popular wedding destination, hair ups

would be requested daily. At Moha however,

up styles are not as frequently asked for.

There are certain times of the year when

they are more popular though.

“Hair ups are definitely requested during

ball and wedding season,” she says.

“We also have people come in for them

for special occasions, especially big

birthday celebrations.”

Even though hair ups are not an everyday

style in Moha salon, Kylie has always

wanted her staff to be trained in this area

of hairdressing.

“I have always maintained that a good

hairdresser should be skilled in all areas

of hairdressing,” she explains.

“I have discovered over time though that

I can’t force people to like doing hair ups

as much as I do. I will happily help the

people who are willing to perfect the skill

of up-styling.”

Kylie says that fashion trends at the

moment are making complex hair ups

easily achievable for stylists.

“We are seeing hair ups where the hair is

romantic, soft, undone and even slightly

distressed. This means imperfections are

totally acceptable, whereas once upon

a time flyaway hair would never have

been seen.”

WITH KYLIE HAYES

FORMA MAGAZINE | ISSUE 5 | 25

DRESS LONG HAIR INTO COMPLEX STYLES

Just the title itself can

get the apprentices

anxious about doing

their assessments. The word

“complex” makes it sound hard

and complicated. Apprentices think they

need to come up with something beyond

their capabilities.

But don’t worry about the title, it is just a

way of identifying the skill you are doing.

It has to have a name for your Record

Training Book, and that name has to make

it different and more skilful than what you

did in year 1.

All you are expected to do is demonstrate

that you can do a nice hair up that is more

than the simplistic style you did in your

first year.

By the time you have reached second year

you are expected to be able to have control

of the hair and manipulate it from roots to

ends into different hair up techniques.

Doing a French Roll as part of this

assessment gives you good skills in

backcombing, smoothing without taking

your entire backcombing out, clipping the

hair firmly, finish, balance and form. These

skills are then transferred into controlling and

managing a creative long hair up style.

Don’t be scared of this assessment;

take the opportunity of trying all different

techniques on mannequins before transferring

them over to clients. Be creative and come

up with different suggestions for clients that

are booked in for hair ups.

Put your hand up to do the “ball” season

and offer to help other stylists who are

doing wedding parties. If your salon doesn’t

take wedding parties, put yourself forward

to offer this service - you could make it

your niche.

Hairdressing is an outlet for creativity

and this unit is an opportunity to let those

creative juices flow. Look at it as a chance

to do whatever you want, but make sure

you have given yourself every opportunity

to succeed. To do this you need to

organise ahead.

Always make sure you prepare the hair.

You make it way too hard if you attempt

to put the hair up without any preparation.

Hair that has been set with heated rollers,

crimped, or curled first gives you a lot

more options and the final result looks

more finished than hair that has not had

any preparation.

Have a variety of techniques that you are

confident with and a model that has the

hair to achieve what you want. Remember

your choice of model is always important in

an assessment. You need to have a model

that fits the assessment; you can’t always

make the assessment fit the model.

Make sure you have a combination of

different techniques that go together

well. Yes you have to demonstrate at

least 3 different techniques, but remember

sometimes less is more and with long

hair, bigger is always better. Like everything,

this is a skill that comes with practice.

Try working on long hair mannequins

when the salon is quiet.

Fear comes from lack of confidence.

If you do everything you can to become

more confident in a skill, it ceases to

become a problem.

Go online or check out the latest

Hairdressing Journal or other styling

books for ideas. Practice some of these

techniques and then try combining them

with others you have learnt. Build up your

tool box of skills and before long you

will have lots of ideas to put together

an amazing “complex” long hair up.

BY CHRIS

LETHBRIDGE

To find out what’s currently in fashion with

up-styles, Kylie takes inspiration from as

many places as she can.

“I source my ideas from everywhere I look;

we are spoilt for inspiration! Technology

allows us to access the latest trends at a

moment’s notice. I’m amazed that you can

YouTube anything and be taught how to

achieve whatever you want, with step by

step guidance.”

Along with accessing trends on the internet,

Kylie also keeps up with current fashion

magazines for ideas. She recommends

investing in magazines like Gap Press and

In Beauty as these are filled with new looks

to inspire you.

Checking out the hair styles used by

fashion designers in runway shows is

another great way to find inspiration.

“I love the imaginations of the world’s

haute couture designers,” Kylie says.

To do a hair up well, Kylie emphasises

the importance of a full consultation with

the client. You want to know exactly what

the client wants and how you’re going to

achieve the result they desire.

One key skill needed when creating a

complex hair up is an understanding

of how to manipulate the hair. You also

need to know how to use the correct

products to achieve the style you want.

Kylie stresses the need to prepare the hair

well in the process of creating a hair up.

“I always teach that the better you set

or prepare the hair, the easier it is for you

to command the hair for the final result,”

she says.

26

The Gateway programme allows

students in years 11, 12 and 13 to get

real-life work experience in a range

of industries while they’re still at school.

Students who do Gateway in hairdressing

or barbering spend up to two days a week

in a salon or barbershop, learning skills and

doing unit standards that can be credited

towards NCEA.

For Wellington Girls College student

Olivia Eades, getting a taste of hairdressing

through Gateway has confirmed she wants

to be in the industry long term.

Ever since attending a hairdressing course

at Wellington Institute of Technology with a

friend, Olivia has really wanted to work with

hair. It was while struggling to decide on her

school subject options for this year (year 12)

that she heard about what Gateway offered

and jumped at the opportunity.

She is currently doing the first year of

Gateway in hairdressing at Jean Jacques

Hair Design in Wellington city.

“I’m really enjoying going to the workplace,”

she says. “The people are lovely and I like

learning new skills. I’ve been able to help do

some foils recently which was really good.”

Olivia now knows that hairdressing is the path

she wants to follow, and she would highly

recommend Gateway to other students.

“I really want to get an apprenticeship

for next year,” she says. “Otherwise I’ll do

Gateway hairdressing in year 13 and get an

apprenticeship the year after. Gateway is

heaps of fun, and such good experience.”

HITO CEO Erica Cumming believes

Gateway has been very successful in

the hairdressing industry.

“Gateway allows school students to

experience hairdressing and see if it’s right

for them. Many of our top apprentices got

their first taste of our industry through

Gateway. When Gateway students go on

and do their apprenticeship they know

what’s expected of them. This sets them

up for success,” she says.

Some students quickly work out that

working in a salon is not for them, and

Erica believes this shows the success

of the programme.

“It’s better to discover that something isn’t

right for you when you’re still at school.

Finding out early gives you time to come

up with another game plan, rather than

beginning an apprenticeship that you are

not going to finish, or doing a course and

racking up a student loan,” says Erica.

HITO has developed eight unit standards

that Gateway students can complete while

working part time in a salon. If they go on

to do more training, these can be used

towards gaining the National Certificate

in Salon Support. There is a Gateway

programme in barbering available as well,

and a programme in beauty is currently

in development.

NEW ZEALAND SCHOOLS SEE THE BENEFITS OF GATEWAY

Many secondary schools all

over New Zealand are seeing

first-hand the success of the

Gateway programme.

Edgecumbe College in the Bay of Plenty

has been involved with Gateway for about

nine years and has seen many students

come through the programme.

Jim Bennett, Edgecumbe College Gateway

Coordinator, believes Gateway provides

a great opportunity for students to refine

their thinking about their career pathway.

“Students in year 12 especially are at a stage

where they’re assessing their goals, putting

some flesh on the bones of their ideas and

plans. It’s a great time for them to have real-

life work experience and see where they

want to go. It helps set them up for year 13

and the next steps towards their goals.”

Jim explains that with the numerous

choices available to students now and

the cost to pursue study, it’s important for

students to make informed decisions about

their future pathway. The value in Gateway

FINDING A CAREER PATH WITH GATEWAYGATEWAY HAS HELPED HUNDREDS OF NEW ZEALAND STUDENT’S KICK-START A CAREER IN HAIRDRESSING.

OLIVIA EADES GATEWAY STUDENT

FORMA MAGAZINE | ISSUE 7 | 27

is that you can find out if an industry is right

for you before committing to it full time.

“I would absolutely recommend Gateway,”

Jim says. “Getting that real life work

experience in the field you’re interested

in is so beneficial.”

Jim has noticed that when students get

involved with Gateway it can also help

them to become more engaged with their

school work. When a student goes into the

workforce and sees the skills they’re learning

in the classroom put into action, it helps them

realise the relevance of what they’re studying.

“For example, students who do hairdressing

see that you need to have some skills in

maths to work in the industry,” he says.

In the last four years that he has been at

Edgecumbe College, Jim has seen at least

two students go on to do hairdressing

apprenticeships after successfully

completing Gateway.

Jude Allen coordinates Gateway at

Wellington Girls College, and since the

school began engaging with Gateway

in 2008 she has seen many students

succeed in the programme. Jude can think

of three past students who have gone on

to do either an apprenticeship or attend a

hairdressing training provider after doing

Gateway in hairdressing.

“Gateway benefits students in every way,”

she says. “Having that experience in the

industry you’re interested in is so valuable.”

Jude remembers one student who

changed her career path after doing

Gateway in hairdressing. This particular

student thought she wanted to pursue

performing arts, but after doing Gateway

she realised her passion was in the

hairdressing industry instead.

Jude wants to make the Gateway experience

positive for everyone involved so she always

makes sure her students are sent out to salons

well prepared. She speaks to salons early on

to see what kind of person they want and

then she finds someone who will fit the bill.

“I always ask the employers to interview

the student so both parties know what

they’re getting,” she continues.

Jude also likes to find out if the salon is

interested in taking on an apprentice so

everyone knows what future opportunities

are available.

Wellington Girls College students engage

with a number of salons including Rodney

Wayne on Cuba Mall, Jean Jacques Hair

Design and Samson and Delilah, both on

Lambton Quay.

Jude says she finds dealing with HITO

“terrific”. “I breathe a sigh of relief when a

student wants to do Gateway in hairdressing

as I know we have the support there with

HITO. I’ve always been really impressed…

the materials are well set out, they arrive

quickly, and HITO are always easy to contact

with any questions.”

Hayley Williams is a past student of

Wellington Girls College who completed

Gateway hairdressing in 2009. She was in

year 13 and Jude helped her get involved

in the programme.

Hayley completed Gateway with Samson

and Delilah salon on Lambton Quay and

she absolutely thrived there. She went on

to do an apprenticeship at the same salon

and is now in her final year.

“I knew from year 10 that I wanted to do

hairdressing, but Gateway gave me the

opportunity to see if it was really what I

wanted to do,” she says.

“About two months in I realised it wasn’t

all glamorous and I started having some

doubts, thinking that maybe hairdressing

wasn’t for me. I kept going though, and I

ended up loving it,” she says.

“It was good that I could go through these

doubts while I was in Gateway, then when

I went into my apprenticeship I had so

much confidence, I knew it was where

I wanted to be,” she goes on to explain.

Hayley would definitely recommend

Gateway to anyone who is at high school.

“I’m still talking about Gateway three years

on,” she smiles. “At least once a week I find

myself telling a client about how I started

with the Gateway programme, and how

much I enjoyed it.”

Hayley credits the team at Samson and

Delilah for giving her such a great stepping

stone into the industry.

“I absolutely love the people I work with,

they are so helpful and I try and learn as

much as I can from them,” she says.

Keep an eye out for more information about a Gateway beauty programme which is currently in development.

“I BREATHE A SIGH OF RELIEF WHEN A STUDENT WANTS TO DO GATEWAY IN HAIRDRESSING AS I KNOW WE HAVE THE SUPPORT THERE WITH HITO.”

FOR MORE INFORMATION ABOUT

GATEWAY IN HAIRDRESSING OR

BARBERING, PLEASE CONTACT THE

HITO GATEWAY COORDINATOR

AMANDA ON (04) 499 1180

OR AT AMANDA@HITO.ORG.NZ

Great apprentices come from...

Salons can grow their own apprentices and improveproductivity with a HITO Gateway Student.

Contact your local school careers advisor now to find out how to support a young person and help your business grow.

Visit www.hito.org.nz/gateway to see how one gateway student has grown and developed into a truly valuable employee.

FORMA MAGAZINE | ISSUE 7 | 29

Hosted by Vision Manawatu on

behalf of PNCC and Mayor’s

Taskforce for Jobs, the awards take

place every year to congratulate and thank

all those who have come through industry

training and graduated. People from all

sectors of industry training are invited

to be involved. This year approximately

85 graduates attended, including eight

hairdressers.

Melanie Stevenson from The Right Cut in

Palmerston North received the Mayoral

Award for Most Outstanding Achievement,

while Denise Thorby from Spectra was

runner up.

Melanie says winning this award is very

humbling. A huge achievement for the

industry, she is the first hairdresser to win

the award in the region. Not only that, but

she is also the first woman to win the award.

Melanie credits the support of people around

her, especially her employer Judy Wright at

The Right Cut, with helping her to get this far.

“Having a passion for what you do is so

important as well,” she explains. “I am so

blessed to do what I do. I don’t get out of

bed in the morning thinking that I have to

go to work, but I’m excited because what

I do is my passion.”

Melanie worked hard in her apprenticeship

and now as a qualified stylist she conducts

training in the salon and holds the role

of Colour Technician. She also competes

and judges in hairdressing competitions,

something she loves.

She wants to encourage other hairdressing

apprentices that everything is achievable

if you set your mind to it.

“So many young people don’t think they

can reach their dreams, but I want to show

them that if you really want something,

then there’s nothing that can stand in

your way,” she says.

Melanie advises to be true to who you are

and to work hard.

“You get out what you put in,” she says.

“I have always gone the extra mile because

I believe in myself and my ability, and I

encourage others to do this too.”

Both The Right Cut and Spectra salons took

out Business Awards at the graduation,

another great achievement for hairdressing.

This award recognises employers who take

on apprentices and do an exceptional job

with training.

Gabrielle Bundy-Cooke, owner and employer

at Spectra, says she felt privileged to be at the

ceremony and support the people she has

stood beside for the last four years as they

have gone through their training.

“The graduation has given a really

professional edge to our trades, and it

shows the importance of trades in the

Manawatu region,” Gabrielle says.

She didn’t go along thinking Spectra

would win a Business Award, but it was

an unexpected highlight.

“It’s an acknowledgement of our commitment

to the future,” she says, “and I’m very proud.”

Gabrielle has more than one reason to

be proud with employee Denise coming

runner up for the Mayoral Award.

“Denise is so driven. She came on board

and really pushed herself. It was so neat to

sit next to her there with all her family and

see her acknowledged for all she has put

in.” Gabrielle says.

Jenny Larsen from Vision Manawatu says

the graduation is a way to thank industry

trainers and trainees for the difference they

make in the community.

Graduates from all trades in the region are

invited to be part of the ceremony and

nominees for the awards are put forward

by ITO representatives. A selection panel

at Vision Manawatu then goes through

and chooses the winners.

Jenny says in her opinion, something that

helped hairdressing to do so well this year

is the industry’s connectedness.

“You can see that the hairdressing industry

offers a lot to its trainees,” she says. “It was

noticeable how connected the industry is and

how supportive everyone is of each other.”

MELANIE STEVENSON

DENISE THORBY & GABRIELLE BUNDY -COOKE

HAIRDRESSING ACKNOWLEDGED IN THE MANAWATU TRADES GRADUATIONTHE 9TH ANNUAL MANAWATU TRADES GRADUATION TOOK PLACE IN APRIL AND HAIRDRESSING SCOOPED UP THE TOP AWARDS OF THE NIGHT.

Points to cover Done

W hat are t he apprent ice’s hours of wor k? Explain t he pay/wage structure. W i l l t heir wage increase as t hey pr ogress t hr ough t heir apprent iceship? W ho pays f or unif orms or t oo ls? Explain who pays f or of f-job training and if t he apprent ice is paid t o attend. Explain what happens at of f-job training. Are t hey day-re lease c ourses, bl ock c ourses? Explain who pays f or acc ommodat ion and trave l expenses if t he apprent ice has t o trave l away t o a bl ock c ourse. W hat support is avai lable f or t he apprent ice t hr ough HI T O? Is t he apprent ice e l igible f or support fr om a moder n apprent iceship c oordinat or? Explain t he apprent ices’ r ights.

Employer’s checklist

This list was put together from research conducted by Christchurch Polytechnic Institute of Technology,

with assistance from the following seven ITOs – Competenz, BCITO, NZ Marine, HIS, JITO, AgITO and HITO.

We hope that it can be of help to you in the process of taking on an apprentice.

30

HERE AT HITO, WE THINK TAKING ON A NEW APPRENTICE IS AN EXCITING MOVE. WE WANT TO HELP MAKE THE PROCESS AS EASY AS POSSIBLE FOR YOU. THIS LIST CAN HELP TO YOU TO GET STARTED OFF ON THE RIGHT FOOT WHEN BRINGING ON A NEW APPRENTICE. THE POINTS ON THIS LIST SHOULD ALL BE DOCUMENTED IN WRITING SO BOTH PARTIES KNOW THEIR OBLIGATIONS.

FORMA MAGAZINE | ISSUE 7 | 31

EMPLOYER INFORMATION

At HITO we want to keep you up to

date with everything you need to

know as an employer.

The minimum wage and the training wage

are topics that employers need to have a

good understanding of in order to correctly

pay apprentices and employees.

THE MINIMUM WAGE

There are three minimum wage rates:

• Theadultminimumwageappliestoall

employees aged 16 and over who are not

new entrants or trainees.

• Thenewentrantsminimumwageapplies

to employees aged 16 and 17, except for

those who have completed 200 hours

or three months of employment in the

workforce, whichever is shorter; or who

are supervising or training other workers;

or who are trainees.

• Thetrainingminimumwageappliesonly

to employees aged 16 and over who

are doing recognised industry training

involving at least 60 credits a year.

WHAT IS THE TRAINING MINIMUM WAGE?

The minimum training wage applies

to people who are required by their

employment agreements to undertake

recognised industry training involving at

least 60 credits a year. This means that

apprentices usually fall under this category.

It is important to take note that the training

wage only applies to trainees who are

doing at least 60 credits per year. Any less

and this wage does not apply.

The rates that apply to employees on the

training minimum wage (before tax), are:

– $10.80 an hour,

– which is $86.40 for an 8-hour day

or

– $432.00 for a 40-hour week.

Employees have to be paid at least the

minimum hourly wage rate for any extra

time worked over eight hours a day or

40 hours a week.

Anyone who thinks they are being paid

less than the minimum wage should

call the Department of Labour on

0800 20 90 20.

An employee being paid less than the

relevant minimum wage can contact a

Labour Inspector. They may intervene in

the workplace to recover any money owed

and ensure further problems do not occur.

Employees can also get help from the

Department of Labour’s Mediation Services.

This information is from the Department

of Labour website. If you would like to know

more, visit www.dol.govt.nz

32

ADVANCE YOUR SKILLS

Advanced Cutting is a postgraduate

programme which helps you extend

your skills and stand out from the rest.

Heidi Christian from the Waikato School of

Hairdressing would “absolutely recommend

the programme”.

“It’s challenging, exciting and rewarding,”

she says.

“In our industry it’s always good to progress,

to have that next step forward and a new

challenge. Anything that gives you more

confidence in your career and helps you

to be up to date and current is going to

be beneficial.”

As someone who loves to develop her skills

and continue learning, Heidi jumped at the

chance to be part of Advanced Cutting.

She had heard that HITO were looking for

people for the first intake and volunteered

to take part.

An online learning programme, Advanced

Cutting involves participating in discussion

forums with hairdressers across New Zealand,

conducting research into current trends,

putting together a portfolio and doing a

presentation at the end of the course.

“I was nervous at first about the online

aspect of the programme as I’m not that

techno savvy,” Heidi says.

“I found the process was great though

– I was surprised at how easy the website

was to access and to find your way around.

I received amazing support from HITO

as well, especially from Kelly Slater [the

Course Coordinator]. I felt so supported

and Kelly was always available to answer

any questions,” she says.

Heidi found there were many advantages

to online learning such as being able to

log on at any time and take part in the

online discussions.

“It was great being able to talk to

hairdressers from all over New Zealand,

from right down in the South Island to

right up North. There’s such a wealth of

information we could share,” she says.

“One thing it reminded me is that in

New Zealand we have a really high

standard of work. We can compete on

an international level, and I think more

New Zealand hairdressers should publish

their work.”

At the end of the programme you are

required to do a presentation which

Heidi found both challenging and exciting.

“It’s the piece at the end that’s like the icing

on the cake,” she says.

People may get nervous about this part

of the programme, but Heidi recommends

challenging yourself and just doing it.

“Have faith in your ability. Feel the fear and

do it anyway!”

Another key aspect of the programme is

research and referencing. Heidi says she

got the most out of this part of the course.

“Hairdressing is so creative and we’re often

looking at images and getting new ideas from

magazines and online, but we don’t always

reference who’s inspiring us. The importance

of referencing really stood out for me as I

was researching. I’d like to know that people

are referencing my work if the roles were

reversed,” she explains.

Heidi featured in an Advanced Cutting

video recently explaining her experience

with the programme and her tips and

advice for future learners. Keep an eye

out for the video coming up on the HITO

website and Facebook account.

Advanced Cutting is a six month course

which will help you to form ideas about

current fashion trends and extend your oral

presentation, research, critical analysis and

portfolio skills. Under the guidance of top

New Zealand Hairdressers Mana Dave,

Niq James and Cathy Davys you will

advance your skills and take your work

to the next level. Your clients will love it!

HAVE YOU ACHIEVED YOUR NATIONAL CERTIFICATE IN HAIRDRESSING AND ARE NOW WONDERING WHERE YOUR NEXT CHALLENGE LIES?

TO FIND OUT MORE ABOUT

ADVANCED CUTTING CONTACT YOUR

SALES AND LIAISON MANAGER TODAY.

VISIT THE HITO WEBSITE AT

WWW/HITO.ORG.NZ/ADVANCED-CUTTING

Real skills. Real support. Real career.

Stand out from the rest

National Certificate in Hairdressing

6 Month ProgrammeOnline learning$750 to sign-up

Increase & extend your cutting skills?Take your work to the next level?Gain platform presentation experience?Create an amazing portfolio?

Improve your competing skills?Profile you and your salon?Get recognised for advanced skills?Impress clients?

Do you want to...

This programme will help you form your ideas about future fashion trends, create style guides to use when developing portfolio work and demonstrate your ideas to colleagues. By the end, you will have developed your oral presentation, research, critical analysis and portfolio skills to the next level.

You can download an application form from the HITO website at www.hito.org.nz/documents-forms/training-agreements/or email the programme coordinator kelly@hito.org.nz

Visit www.hito.org.nz/advanced-cutting for more information

...because all my salon needs right now is a dedicated and

exceptional salon support employee...

Great salon support staff deserve to be qualified too...

Telephone enquiries, stocktaking, customer service, salon maintenance, stylist support.

These are just some of the everyday tasks that a dedicated salon support employee can do to free up valuable time and let you and your team focus on being productive, profitable and delivering a quality client service.

This 1 year programme of study will bring your new or existing salon support employee up to speed and get them on the path to being qualified for only $110 (employee fee) and $435* (employer fee).

If you are an employer or an employee keen to set a higher standard in your salon and want to know more, call your regional HITO representative:

Northern Region : 0274 700 169Auckland Region : 0274 432 401Midland Region : 0274 806 550Mid-Central Region : 0274 700 170Central Region : 0274 455 758Northern South Region : 0274 832 405Southern South Region: 0274 700 171

* If the employer is a financial member of the Regional Association of Registered Hairdressers, the employer fee is only $217

All costs are as of 1 January 2012 and liable to change.

FORMA MAGAZINE | ISSUE 7 | 35

AQUARIUS THE RESPONSE SO FAR

We believe that every apprentice

should have the opportunity

to learn without literacy or

numeracy gaps standing in the way.

Released this year, Aquarius contains

activities you can use to train apprentices

in the salon and help bridge these gaps.

It’s important for hairdressers to be

competent in literacy and numeracy.

Although hairdressing is a practical and

creative industry, it involves elements

where literacy and numeracy are vital.

For example in the salon there are times

when ratios of dangerous chemicals are

mixed and if done wrong, serious injury

can be done to clients or learners.

Developing the literacy skills of people in

hairdressing industry will also help salons

to grow their client base and adapt to

future needs.

The training tools on Aquarius cover a

wide range of in-salon issues. From reception

and retail skills to making a good first

impression, telling the time, spelling client’s

names and giving and following instructions.

HITO has tried to ensure that there is a

section for all common issues which can

arise in the workplace.

The response from those who have begun

using Aquarius is overwhelmingly positive.

“I have seen the biggest difference overall

since embedding literacy and numeracy

tasks into my lessons,” says Claire Allen,

Off Job Training Manager at Servilles

Academy and HITO Tutor of the Year 2011.

“Students are completing knowledge

elements the first time, rather than having

to constantly resit, which proves that their

vocational literacy, numeracy as well as

overall understanding is improving,”

she says.

“They also have a better understanding

of what they are doing when it comes time

to practically demonstrate the task, which

is fantastic.”

Robyn Collins, who tutors both at

Wanaganui UCOL and out in the industry,

believes Aquarius is the “missing link”

needed for education.

She hopes that if salons are educated

to use this tool well then the perception

of literacy in the industry could change.

“A lot of people are struggling with literacy

and numeracy issues. Some salons are more

aware of it, while for others it can seem like

a scary issue to take on,” she explains.

“Aquarius takes that scary aspect away.”

Interactive and easy to use, Aquarius is

available on a USB stick that you can get

from your Sales and Liaison Manager.

It is now available on the HITO website

as well.

“All the activities on Aquarius are fantastic.

The research done on the demands in the

industry is excellent,” says Robyn.

“It’s easy to work with, and everything has

a place where it belongs – something which

hairdressers like,” she smiles.

Robyn hopes that all training providers will

embed Aquarius into their programmes

to create consistency.

As a trainer, the best way to use Aquarius

is to start by thinking about what skills

you want to develop in your apprentices

or staff. Then you can choose the training

tools to match. With such a variety of needs

covered on Aquarius you probably won’t

need them all. Just choose the ones that

suit you specifically.

Of course, there are always areas for

improvement. HITO welcomes feedback,

so if there’s an area you would like covered

on Aquarius or any problems you have,

don’t hesitate to contact us.

HITO IS COMMITTED TO CONTINUALLY IMPROVING THE LEVELS OF LITERACY IN THE HAIRDRESSING INDUSTRY. AQUARIUS, A NEW INTERACTIVE TRAINING TOOL, IS THE NEXT STEP IN THIS JOURNEY OF EDUCATION.

“ALL THE ACTIVITIES ON AQUARIUS ARE FANTASTIC. THE RESEARCH DONE ON THE DEMANDS IN THE INDUSTRY IS EXCELLENT.”

FOR MORE INFORMATION ON

AQUARIUS OR TO GET YOURSELF A

COPY, CONTACT YOUR LOCAL SALES

AND LIAISON MANAGER.

HITO NEWS

36

INTERNATIONAL HAIRDRESSING CERTIFICATES APPLY NOW

In April Anne Millar was awarded her

International Professional Standards

Network (ipsn) certificate in Hairdressing.

Anne, a HITO Board member, ambassador,

industry assessor and salon owner, sees the

certificate as a great personal achievement.

If you hold an ipsn certificate, you can

gain professional recognition overseas.

It’s a world class certificate that opens

doors to a career abroad, while still being

acknowledged within New Zealand.

“It’s an amazing thing,” says Anne, “your

National Certificate is a huge achievement.

But then it’s so exciting to go on and

become internationally recognised.”

Anne owns Headquarters salon in

Remuera with her husband Phillip and is

100% behind the certificate. She would

encourage anyone interested in receiving

it to “absolutely go for it.”

The ipsn certificate was established in 2010

after years of negotiation. Anne recognises

all of HITO’s hard work in achieving this

certificate for New Zealand Hairdressers.

HITO CEO Erica Cumming says that

having New Zealand’s premier hairdressing

qualification internationally recognised is a

great endorsement of training in our industry.

“It will directly benefit all nationally qualified

stylists who want to further their career

overseas and in New Zealand,” she says.

Anyone with a National Certificate in

Hairdressing and at least one year’s

experience as a senior operator can

apply for this certificate.

Once you have an international certificate

your skills and experience can be recognised

in Australia, Canada, South Africa and

Hong Kong.

All you need when you apply is a copy of

your New Zealand National Certificate or

Trade Certificate in Hairdressing, verified

proof that you have worked for 12 months

as a senior operator, a completed application

form and an $80.00 application fee.

IF YOU ARE INTERESTED IN BECOMING INTERNATIONALLY RECOGNISED, CALL THE

HITO NATIONAL OFFICE ON (04) 499 1180 OR CHECK OUR WEBSITE FOR MORE

INFORMATION AT WWW.HITO.ORG.NZ/HAIRDRESSING/IPSN

“IT WILL DIRECTLY BENEFIT ALL NATIONALLY QUALIFIED STYLISTS WHO WANT TO FURTHER THEIR CAREER OVERSEAS AND IN NEW ZEALAND.”

ANNE MILLAR & ERICA CUMMING

HITO NEWS

FORMA MAGAZINE | ISSUE 7 | 37

EVENTS CALENDAR 2012HITO NEWS

JULY5-6th WorldSkills National Competition – Christchurch

16th Gateway Assessor Workshop

AUGUST2nd ITF Annual Conference

SEPTEMBER1st Applications for HITO Industry Awards close

13th ITF Forum

OCTOBER2nd NZ Qualification Forum

3rd NZ Secondary Tertiary Forum

14th NZARH Supremes

15th Special General Meeting - Auckland

NOVEMER11th 2012 HITO Industry Awards with NZARH and Kitomba

14th ITF Policy Forum

DECEMBER5th ITF Labour Market Forum

21st HITO office closes

38

HITO was established in 1993 as

the recognised Industry Training

Organisation for hairdressing

and barbering, and in 2008 the beauty

industry was included as well. We are

industry owned and supported by the

Tertiary Education Commission.

Our Mission Statement at HITO is “to

establish and maintain the achievement

of high quality and relevant barbering,

beauty and hairdressing qualifications as

an essential investment for the industry

and its clients.”

SO WHAT DO WE DO?

At HITO we have four main areas of focus:

• APPRENTICESHIPS

We administer apprenticeship

programmes, including the management

of on and off-job training. We have a

long history of successful apprenticeship

training and continue to work with

employers in managing this system.

Through the Gateway programme, we

promote hairdressing and barbering

apprenticeships as a career path directly

from secondary school.

We raise awareness of apprenticeships

to employers and trainees.

• QUALIFICATIONS

We are committed to the continual

development of quality, relevant national

qualifications.

We are focused on increasing the number

of qualified people working in the industry.

We encourage people to sign up and

we actively manage the quality of their

training.

We offer National Certificates in

hairdressing, barbering, beauty, salon

support, salon management and

advanced cutting.

We provide qualifications to up-skill

those already in the industry.

• SETTINGTHESTANDARD

We liaise with the wider community to

set the standards of New Zealand’s only

nationally (and internationally) recognised

hairdressing, barbering and beauty

qualifications.

We ensure industry training standards are

maintained and the information and skills

being taught are correct and relevant.

We are constantly developing and

improving the professionalism and overall

image within our industry.

We liaise with industry, seeking feedback

from employers to identify current and

future skill needs, and ensure training

is promoted to meet these needs.

• SUPPORT

We are committed to building our

industry and providing a leadership role.

We work in partnership with industry

stakeholders to meet training needs.

We offer support for quality training and

learning opportunities in the workplace.

We provide support for those in industry

training with literacy issues.

OUR CONSTITUTION

In March 2012 HITO passed a new

constitution. This means that membership

is now invited from all of those working

in the beauty, barbering and hairdressing

industry. Members can be in one of two

categories – full membership (employers)

and associate members (associations,

corporates, training providers, individuals,

employers, employees and students).

HITO RECOGNITION

Every five years the Tertiary Education

Commission, on behalf of the Minister,

review ITOs and the work we do. HITO

is currently going through this process.

There are three different types of positions

which you can apply for:

- Independent Board Chair

(special conditions apply)

- Appointed Board Members

- Elected Board Members

Applications are open for the month of July

and in August they will go to the Board

Appointments Panel. This Panel has been

selected in accordance with the new HITO

constitution and is made up of three members:

- Allison Murray – current and outgoing

Board Chair.

- Lisa Docherty – from the Institute of

Directors, an independent professional

organisation which deals in governance.

- David Shields – who has a long standing

involvement in both HITO and NZRAH

including as the current President of

the Auckland Association of Registered

Hairdressers.

There are some requirements of the Board

Chair and Members. The Chair, being

independent, can’t have now or in the last

four years have had any involvement in the

industry, or be a HITO member. There are

some relevant factors which will be looked

at by the Board Appointments Panel while

determining Appointed Board Members and

recommending Elected Board Members:

- Prior governance experience including

demonstrated achievement in

governance roles.

- Knowledge of and experience in an

industry or the industries as a whole, and/or

ITOs or not for profit organisations generally.

- Occupational skills, abilities and experience.

- Minimised conflicts of interest.

- The need for a wide range of skills on

the Board including skills in commerce,

finance, marketing, law or business.

- The need to make sure the Board

represents the diverse interests of HITO

and its Members, including aspects such

as gender, geographical spread, age

diversity and interests in the industries.

If you are interested in applying, please head to the HITO website www.hito.org.nz to download an application form. Applications close 31st July 2012.

WHO IS HITO?HITO ARE CALLING FOR APPLICATIONS FOR BOARD MEMBERS

HITO STANDS FOR THE HAIRDRESSING INDUSTRY TRAINING ORGANISATION. WE’RE DEDICATED TO GETTING PEOPLE STARTED IN HAIRDRESSING, BARBERING AND BEAUTY THROUGH TRAINING AND APPRENTICESHIPS.

HITO NEWS

FORMA MAGAZINE | ISSUE 7 | 39

You will remember the purpose of the

Hairdressing and Barbering Qualification

Review is to:

- reduce the proliferation of hairdressing and

barbering qualifications in New Zealand,

- make it easier for learners and industry

alike to recognise standard qualifications

- ensure each qualification is relevant for

industry (each qualification should line

up with a role in industry as much as that

is possible).

Recently the TRoQ Hairdressing and

Barbering Advisory and Governance

Groups worked together to develop

graduate profiles and a needs analysis.

These will form the potential basis for the

reviewed qualifications and have gone to

NZQA for an analyst to review.

A key aspect the group has worked on when

putting together the graduate profiles was to

make it clear what the holder of the certificate

can do, what they know, and what role they

would have in a salon or barbershop.

Training providers, industry and HITO are

working together to get the best outcome

for new learners and industry.

Chief Executive Officer

ERICA CUMMING

Finance Manager

BOBBY HALL

PT: Finance Assistant PT: Admin Assistant

AMY LYON

National Quality Assurance Manager

JASON HARE

FT Beauty Dev. & Moderation

TANIA BERRYMAN

Contractor Beauty Moderator

ANGELA WILLIAMS

FT :Assessment Moderation

Administrator

KELLY SLATER

Senior Administrator

PITCHIN NG

Far Northern Sales & Liaison Manager

KARENZA HARRIS

Comms & Marketing Assistant

KELLY HENDERSON

Midland Sales & Liaison Manager

LYNETTE CHAPMAN

Contractor Moderation & Gateway Assessment Support

MERRAN KOPUA-DUFF

Registration Administrator

RACHEL MORROW

Auckland Sales & Liaison Manager

LORETTA THOMPSON

Regional Administrator

CHRISTINE FROMONT

Regional Administrator

REBECCA SMITH

PT: Gateway & Administration Assistant

AMANDA COLLINS

Central Sales & Liaison Manager

TRACY QUINN

Mid-Central Sales & Liaison Manager

FIONA NELSON

Northern South Sales & Liaison Manager

AINE HOBAN

Southern South Sales & Liaison Manager

FIONA TOWNSEND

Regional Administrator

CATHY FURLONG

Administration Manager

ROB MCMASTER

Nat Sales & Liaison Manager

RENEE HEATHERWICK

TARGETED REVIEW OF QUALIFICATIONS (TROQ)AN UPDATE FROM HITO CEO ERICA CUMMING.

HITO ORGANOGRAMHITO NEWS

FOR MORE INFORMATION AND

UPDATES AS WE HEAR FROM NZAQ

AND THIS PROCESS CONTINUES,

KEEP AN EYE ON OUR WEBSITE

WWW.HITO.ORG.NZ

40

RACHEL MORROW MERRAN KOPUA-DUFFNEW STAFF

AT

HITORACHEL MORROW

Rachel is looking forward to learning more

about the hairdressing industry in her new

role as Registration Administrator at HITO.

Originally from Half Moon Bay in Auckland,

Rachel has been in Wellington for the

past three years. After studying Education

Psychology (beginning in Auckland and

finishing off at Victoria University after her

move) Rachel has gone on to work in a

variety of roles. Her background includes

work in IT at the Visual Group, and for

companies such as ANZ and Viaduct,

a New Zealand eftpos provider.

“I’m really excited about being part of

an ITO,” Rachel says. “I’ve always been

interested in beauty and hair, and I’m

looking forward to helping people get

through their apprenticeships.”

You can contact Rachel on 04 499 1180 or at rachel@hito.org.nz

MERRAN KOPUA-DUFF

Merran is excited to bring 19 years of

experience in hairdressing and barbering

to the table in her new role at HITO.

Contracted for Moderation and Gateway

Assessment Support, Merran will be

working closely with schools and

apprentices doing their assessments.

Merran began pursuing a career in

hairdressing when she attended a course

at CPIT (Christchurch Polytechnic Institute

of Technology). She continued on to

complete an apprenticeship and qualified

as a professional stylist in 1997.

After working in hairdressing for a

number of years, Merran decided

to try her hand at barbering too. She

began training as a barber in 2009 and

completed advanced barbering in 2010.

Having always had an interest in education,

it was only fitting when she eventually

ended up back at CPIT - this time as a part

time tutor instead of a student.

In the past two years Merran has been

working as a stylist at Vogue Kaiapoi Hair

Design in Christchurch where she is still

based today. She will continue working part

time in the salon and part time at HITO.

“I’m looking forward to being part

of apprentices’ journeys,” she says.

“Seeing them right through to their final

assessments as they become qualified.

When I was at CPIT I would see them up

to that point, but I wouldn’t see them get

their national qualification.”

FIONA TOWNSEND

Fiona Townsend (Chenier) is coming back

to her roots in the Southern South, re-joining

the HITO team.

Some people will remember Fiona as the

previous Sales and Liaison Manager for

the Southern South region. She’s thrilled

to be back. “I can’t wait to get back out and

see the salons in the region,” she says.

Fiona has been in the hairdressing industry

for 17 years, beginning as an apprentice

in Gore. She has since worked around

New Zealand and Australia, and spent

four years working on cruise ships.

“Working abroad really opened my

eyes and showed me how strong our

qualification is,” she says.

“It’s elite; it’s recognised all over the world.

People know you’re good if you’ve qualified

in New Zealand.”

It was while working on the ships that

Fiona’s passion for education began.

Once back in New Zealand she started

doing some work for the Southern Institute

of Technology before beginning at HITO.

For the past few years Fiona has been

focused on her salon in Christchurch

and tutoring at Aoraki Polytechnic.

She’s excited to be back at HITO in her

home region. “It’s so rewarding,” she says.

“I’m looking forward to getting out there,

helping people get excited about why they

started hairdressing in the first place.”

You can contact Fiona on 027 4700171 or at Fiona@hito.org.nz

ANGELA WILLIAMS

HITO is excited to have Angela working

alongside the team in Beauty Development

and Moderation.

Angela has a passion for the beauty

industry that is still burring after 17 years.

Angela moved from the Hawkes Bay to

Auckland to train in beauty therapy at

Joyce Blok and has since worked in the

industry both in New Zealand and overseas.

When Angela moved back to the Hawkes

Bay she found herself wanting to have a

change and follow her love for education.

She began as a tutor at the Eastern Institute

of Technology (EIT) and absolutely loved it.

“It was an awesome environment,” she says.

Angela went on to coordinate the Beauty

Therapy Programme and developed the

institute’s Certificate in Spa Therapies. “It’s one

of few spa qualifications in New Zealand and

I’m very proud of it,” she says.

Now living in Tauranga, Angela has been

enjoying working back in the industry as

Assistant Manager at Immerse Beauty

Therapy. “It’s grounding, getting back into

doing hands on work every day,” she says.

HITO NEWS

FORMA MAGAZINE | ISSUE 7 | 41

She will be continuing to work at the salon

part time while contracting to HITO, getting

the best of both worlds. “It’s an exciting time

for beauty therapy and I’m happy to be part

of the changes happening at the moment,”

she says.

“It’s just going to get better and better.”

TANIA BERRYMAN

Although her career has been based in the

beauty industry, Tania Berryman is certainly

no stranger to hairdressing. Her affiliation

with hairdressers goes right back to when

she began her own beauty salon from

two rooms in the back of a hairdresser’s.

It is fitting then that Tania has recently

begun at HITO in the new role of Beauty

Development and Moderation Officer.

“It’s like a natural next step,” she says.

“There is so much about this role that

excites me.”

Tania has already spent some time

working alongside the HITO team – she has

undertaken beauty moderation for the last

two years, and has been an active part of

the Beauty Advisory Group. HITO are thrilled

to welcome Tania onto the team fulltime.

One aspect of her new role involves

developing beauty qualifications so we

can start opening the doors to beauty

industry trainees.

Tania is looking forward to bringing her

wealth of experience and knowledge to

the position. “I’m ready for a change and

a challenge,” she says.

Tania’s career in the beauty industry began

in the mid-1980s when she trained under

the renowned Joyce and Neil Blok in

Henderson, Auckland. Later she went on

to open her own salon in Tauranga.

As a salon owner, Tania began a relationship

with Bay of Plenty Polytechnic (BoPP)

through employing and training graduates.

Her interest in training grew from here and

she started teaching part time. Eventually,

Tania’s love of education resulted in her

selling her business and focusing on

training full time.

She has spent the last 13 years at BoPP

as a Senior Academic Staff Member and

Programme Coordinator for Beauty Therapy.

“When you move from working in a trade

to teaching it, the learning curve is a steep

one,” she says. “You go into the classroom

with all your trade knowledge and have to

learn a whole new skill set to teach it. It is

the teaching team that you work with that

helps you through this phase. I’m leaving

BoPP a better person because of those I

taught next to.”

Tania has been published for her

work on Holistic Delivery and has also

received two teaching awards from BoPP

for Collaborative Work and Teaching

Excellence. She is currently studying

towards her Post Graduate Diploma in

Education with the University of Waikato.

In her time in the industry, Tania has seen

training come a long way. When she did

her own training, there were no recognised

beauty therapy qualifications. Things are a

lot different now.

“At that time, no National Qualifications

existed and there were only five beauty

therapy schools in New Zealand. Now we

have over 36 providers and a National

Qualification,” she says.

Tania believes this has made training in

beauty therapy accessible to a lot more

people and resulted in significant growth

in the industry.

“We went from only having beauty salons in

low profile sites when I first trained, to one

on every main street now,” she explains.

Tania’s excited to be a part of more changes

to come, especially since the change of the

HITO constitution in March which opened

many doors for the beauty industry.

“The new constitution is so inclusive on so

many levels,” she says. “I’m really happy it

has been achieved after all the hard work.”

Tania wants to see training continue to

progress as the industry also moves

forward in research and technology.

“With the internet providing knowledge

to our clients now, it’s vital our graduates

are trained for the current world we live in.

It’s important we ensure our training keeps

up with the needs of the industry.”

Don’t hesitate to contact Tania with any beauty related questions. You can reach her on 021 818 364 or at tberr@hito.org.nz

FIONA TOWNSEND ANGELA WILLIAMS TANIA BERRYMAN

HITO NEWS

42

Here at HITO, we believe that doing

an apprenticeship programme is

the best way to go about becoming

a qualified hairdresser or barber.

In an apprenticeship, the costs are broken

down as follows:

Firstly you pay a one off application fee

(the amount changes depending on what

year you apply in):

HAIRDRESSING BARBERING

Year 1: $350 Year 1: $300

Year 2: $250 Year 2: $200

Year 3: $200

During your apprenticeship you attend

certain days each year at an off-job training

provider. HITO pays for 75% of your off-job

training fees, so that means you’re not left

with a big student loan. Your contribution

to off-job training is:

Year 1: $537

Year 2: $537

Year 3: $357

You also pay an amount towards the credit

fees for each unit you pass and for some

additional resources.

When you sign up there is the added cost

of an Apprentice Pack which includes a

training record book, satchel and pen.

The prices for these are:

HAIRDRESSING: $50

BARBERING: $50

At the end of your apprenticeship you must

sit your final assessments. There are two

finals for hairdressing apprentices and one

for those doing barbering. Once you’ve

completed your finals you can be awarded

the National Certificate in Hairdressing

(Professional Stylist) or the National Certificate

in Barbering, whichever you have been

working towards. The fees for these final

assessments are:

HAIRDRESSING BARBERING

2759: $135 10650: $275

2757: $275

If during your apprenticeship you need to

transfer to a different salon or barbershop,

there’s a fee of $120.

In adding up all the costs, you will find that

the apprenticeship pathway is significantly

cheaper than full time study. Most full time

students end up with a student loan that

can average around $6,000 per year.

Training in the apprenticeship programme

has other advantages too:

• Youearnwhileyoulearn. While other students rack up big student

loans, apprentices earn and can even

save money while they’re training.

• Youarealreadysetupwithajob. Employers like training their own stylists

through an apprenticeship. They are

able to teach them the culture of the

salon and create the type of stylist

they want and need. At the end of your

apprenticeship, the salon is usually eager

to keep you on the team!

• Yougettolearnwithrealclientsinarealsalon environment. Classroom learning and practical learning

are very different. In the apprenticeship

programme you spend most of your time

in the salon getting hands on, real-world

experience. You are able to start building

up a portfolio of clients as you train.

To find out more about the HITO apprenticeship programme, visit our website at www.hito.org.nz/apprenticeships

Don’t hesitate to get in touch with a HITO Sales and Liaison Manager from your region. They can talk to you more about finding an apprenticeship in your area.

NORTHERN REGION – KARENZA HARRIS

A: PO Box 11921, Ellerslie, Auckland

P: (09) 579 4844

M: (027) 470 0169

E: karenza@hito.org.nz

AUCKLAND REGION – LORETTA THOMPSON

A: PO Box 11921, Ellerslie, Auckland

P: (09) 579 4844

M: (027) 443 2401

E: loretta@hito.org.nz

MIDLAND REGION – LYNETTE CHAPMAN

A: PO Box 11921, Ellerslie, Auckland

P: (09) 579 4844

M: (027) 480 6550

E: lynette@hito.org.nz

MID-CENTRAL REGION – FIONA NELSON

A: PO Box 11 764, Wellington, 6142

P: (04) 499 5150

M: (027) 470 0170

E: fi@hito.org.nz

CENTRAL REGION – TRACY QUINN

A: PO Box 11 764, Wellington

P: (04) 499 5150

M: (027) 445 5758

E: tracy@hito.org.nz

NORTHERN-SOUTH REGION – AINE HOBAN

A: PO Box 1575, Christchurch

P: 03 338 5376

M: (027) 483 2405

E: aine@hito.org.nz

SOUTHERN-SOUTH REGION

– FIONA TOWNSEND

A: PO Box 1575, Christchurch

P: 03 338 5376

M: (027) 470 0171

E: fiona@hito.org.nz

ADVANTAGES OF AN APPRENTICESHIPFOR SOMEONE LOOKING AT GETTING INTO THE HAIRDRESSING OR BARBERING INDUSTRY, THERE ARE TWO MAIN PATHWAYS TO TAKE – EITHER FULL TIME STUDY AT A PRIVATE TRAINING PROVIDER OR POLYTECHNIC, OR AN APPRENTICESHIP PROGRAMME.

HITO NEWS

“...THE APPRENTICESHIP PATHWAY IS SIGNIFICANTLY CHEAPER THAN FULL TIME STUDY.”

FORMA MAGAZINE | ISSUE 7 | 43

At HITO we believe in our

apprenticeship programme and

are committed to the success of

our industry. We asked the New Zealand

Institute of Economic Research (NZIER)

to examine the impact of apprenticeship

training on salon success and the results

speak for themselves.

NZIER measured the return on investment

(ROI) for six different salons and the research

showed that all six had a positive ROI after

just two years.

Of these six salons, four of them saw a

good financial return in the first year of

employing an apprentice. In the other two,

having the apprentice in the salon was

profitable by year two.

Overall the research showed that as long as

the apprentice stays on the team for two or

more years, having them on board boosts

the salon’s profit. The longer the apprentice

stays, the greater the financial return for

the salon.

An apprentice goes through a few different

stages in their journey to becoming a fully

qualified stylist. Along each step of the way

they can help boost their salon’s profitability.

At the beginning of their apprenticeship,

the apprentice supports the smooth

running of the salon by doing tasks like

cleaning and shampooing. This effectively

frees up stylists to be doing more client

work. Over time as the apprentice learns

and grows they are able to pick up more

tasks like foiling, further freeing up senior

stylists. This can be highly profitable for the

salon. Finally, the apprentice will begin to

directly make a profit when they become

a fully qualified stylist themselves.

The benefits of having an apprentice

go beyond the financial as well. All salon

owners who were interviewed in this

research said they have found there are

many other benefits to having an apprentice.

One of the benefits identified was that

employers are able to mould their own staff.

Training your own staff means you can

create stylists that are exactly what you

want and need, fully immersed in the culture

and values of your salon. Apprentices also

bring a lot of energy and vibrancy onto

the team and this is another key benefit.

The apprentice can contribute fresh new

ideas to the salon, attract a younger clientele

and keep other stylists on their toes.

At HITO we want you to get the most out

of your apprenticeships. We encourage

employers to put the right structures

in place to ensure you’re getting all the

benefits you can.

Training is very important and the more

you invest in the apprentice, the more they

can do for your salon. Learning more skills

means apprentices can do more tasks,

work to a higher standard and work more

quickly. NZIER found that apprentices

become productive faster when there is

more in-salon training invested up front.

To get the most out of your training, we

recommend finding an optimal training

time when the salon is less busy than

normal. To use your time effectively, it’s a

good idea to train several apprentices at

once or conduct joint training with other

salons. The use of incentives such as a

bonuses or commission was found to

successfully encourage high performance

as well, not just for apprentices but for

stylists too.

Remember, the longer the apprentice stays,

the greater the financial return to your salon.

You can encourage your apprentice to stay by

creating a healthy, educational environment.

NZIER’s research showed that in-salon

training is highly valued by apprentices,

with many naming this as a reason to stay

at a salon. Another way to help ensure an

apprentice stays at your salon is to provide

a wage structure that encourages high

performance by stylists. If the apprentice can

see that staying at the salon is worthwhile,

then they won’t want to go anywhere.

At the end of the day it comes back to firstly

finding the right person to fit into your salon.

Use a careful recruitment process to find

the best person and consider involving your

staff. Right from the start, be up front about

what your expectations are. If the relationship

between the salon and apprentice is to be

long lasting, everyone needs to be clear at

the beginning about the rules.

RETURN ON INVESTMENTIT’S A FACT – RESEARCH SHOWS THAT SALONS BENEFIT FINANCIALLY FROM HITO APPRENTICESHIPS WITHIN THE FIRST TWO YEARS.

HITO NEWS

“TRAINING IS VERY IMPORTANT AND THE MORE YOU INVEST IN THE APPRENTICE, THE MORE THEY CAN DO FOR YOUR SALON.”

FOR MORE INFORMATION ON HOW

A HITO APPRENTICESHIP CAN

BENEFIT YOUR SALON, GET IN TOUCH

WITH YOUR REGIONAL SALES AND

LIAISON MANAGER.

HITO NEWS

Industry training refers to on the job

training like that which takes place in

an apprenticeship programme.

In 2011 the Industry Training Federation

(ITF) commissioned research company

BERL to look into the economic costs

and benefits of industry training.

The results show that it is an essential

part of the economy in New Zealand and

that there are many benefits involved for

employers who invest in training.

“The gains from industry training are bigger

than the cost of stopping it,” says Dr Ganesh

Nana, a key researcher in the project.

“Industry training is a significant part of the

New Zealand economy; if we don’t do it,

there’s a significant effect.”

They key point of difference about industry

training when compared with University

training is the practical learning. When you go

to a University or another provider training is

much more theory based.

The BERL research found that employers

reap the benefits of investing in training

in two main ways. Firstly, employers see

improvements in the productivity of their

workplace. The second main benefit is

seen in the culture in their business and

the motivation of staff. Better self-esteem,

motivation and team morale were seen

by employers, which in turn leads to an

increase in productivity as well.

There are many different reasons why the

employers who took part in this research

chose to invest in industry training.

Many employers want to offer their staff the

opportunity to gain recognised qualifications

and training on the job allows them to do

this. For some of these employers, on the job

training arranged by their ITO has helped

them to improve staff retention. Other

employers see industry training as a part

of their succession planning. They want to

employ someone and train them for a role.

The research also found that if you as an

employer invest in training it makes you

desirable to employees. Investment into

employees through training is a visible way

of showing that you value them, and this

attracts people to your workplace.

In hairdressing, apprentices were found to

add positively to the culture of a workplace

and add value to a team environment. For

example, salon owners who participated in

this research noted that apprentices provide

vibrancy to the workplace, bring new ideas,

energy and a youthful outlook, and have the

ability to attract a younger clientele.

Employers also noted that industry training

results in employees who are more aware

of health and safety requirements. Some

mentioned they saw noticeable changes

in behaviour and a decrease in workplace

accidents and injuries as a result of this.

NOTE

OFF JOB TRAINING

During your apprenticeship you attend

certain days each year at an off-job training

provider. HITO pays for 75% of your off-job

training fees, so that means you’re not left

with a big student loan. You also have to

pay an amount towards the credit fees for

each unit you pass.

APPRENTICE PACKS

The Apprentice Pack includes a training

record book, satchel and pen.

TRANSFERRING EMPLOYMENT

There is a fee of $120 to change salon

or barbershop.

FINAL ASSESSMENTS

You pay HITO for your final assessments.

The cost of re-sitting your finals will depend

on which element you resit. The price listed

above includes the cost of your National

Certificate. The cost of a private assessment

is significantly higher.

BERL RESEARCHINDUSTRY TRAINING MAKES A SIGNIFICANT CONTRIBUTION TO THE NEW ZEALAND ECONOMY, RESEARCH SHOWS.

WHAT WILL A HITO APPRENTICESHIP COST?APPLICATION

HAIRDRESSING BARBERING

Year 1: $350 Year 1: $300

Year 2: $250 Year 2: $200

Year 3: $200

OFF JOB TRAINING

HAIRDRESSING BARBERING

Year 1: $537 Year 1: $412

Year 2: $537 Year 2: $281

Year 3: $357

APPRENTICE PACKS

HAIRDRESSING BARBERING

$50 $50

FINAL ASSESSMENTS

HAIRDRESSING BARBERING

2759: $135 10650: $275

2757: $275

44

Whether an employer, an employee, a supplier to the industry, a training provider, a student, a trainee, or a customer – if you are interested in supporting HITO, we warmly invite you to join.

HITO MEMBERSHIP

Full MembershipThis category is open only to employers. As an employer member you are entitled to vote at HITO AGMs.

Associate MembershipAvailable to all others with an interest in the sector. Associate Member categories are listed below.• Association• Education• Corporate• Individual • Employee• Student

If you want to know more about HITO and becoming a member,

or to download a membership form you can go to:

www.hito.org.nz/members

HITO Membership

PO Box 11764

Wellington

Phone: (04) 499 1180

Email: members@hito.org.nz

TO FIND OUT MORE...

Membership category All prices include GST

Annual Fee

Employer *AssociationEducationCorporateIndividual

$100

Employee * $30

Student $10

ANNUAL FEE